Bennett INFINITI of Allentown

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2121 Lehigh St
Allentown, PA 18103

Sales: (610) 398-9100

Service: (610) 398-9100

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 7, 2017
njp1374
Responded quickly and efficiently.
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May 1, 2017
The dealer was very helpful and understanding. I have not been to the dealership as of yet but our communication via email was prompt and to the point. I like that.
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Mar 3, 2017
We found a different vehicle with lower miles at another dealership. They were courteous
1 of 1 people found this review helpful.
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Jan 26, 2017
Could have the car I was viewing cleaned up better. It looked like dyed pink or red blood stained seat belts in the second row. Dirty sticky seat tracks on the floor of the second row, too. However, the salesperson was excellent to work with even though my Certified cashiers check was not accepted they were very firm on their price.
2 of 2 people found this review helpful.
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Jan 21, 2017
I never got a call. I got an email a day later. The service manager reported the car was sold and that's why I never heard anything.
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Response from Bennett INFINITI of Allentown:

Hi Jason. We do everything we can to contact everyone as quickly as possible and I am sorry to hear you did not hear from us immediately. If there is anything we can do to assist you in the future, please feel free to contact me directly. My name is Scott Flaherty and you can reach me on my cell phone at 484-707-8439
Jan 21, 2017
I didn't get a chance to buy a car from these guys but consistent is everything they still email me but I already purchased a infiniti from another dealer that was closer. Thanks for the generosity and the experience.
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Response from Bennett INFINITI of Allentown:

Hi Waleed. We appreciate your review! I know Joe McAnally has been working with you to try to find a vehicle for your family member. If anything comes in soon, we will be sure to reach out to you. If you have any questions in the meantime, feel free to contact me directly at 484-707-8439.   Scott Flaherty Internet Sales Manager.
Jan 20, 2017
Good
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Nov 24, 2016
Courteous,professional sales reps however not negotiable at all
3 of 3 people found this review helpful.
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Sep 13, 2016
Purchased a different car from Bennett Infiniti. They have a very nice array of vehicles to view/test drive.
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Aug 27, 2016
Called dealership at 5:30 told them I was coming up to look at the vehicle that they had that I was interested in, arrive at 6:40, after waiting 20 minutes in the lobby, guess what the vehicle was sold (sure) According to the website the vehicle was there 28 days. But they were willing to show me something else. Typical car dealership walk in the door their on you like flys on ....
1 of 1 people found this review helpful.
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Jul 20, 2016
Answered my questions immediately
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Response from Bennett INFINITI of Allentown:

Our goal is to respond quickly.........Thank you!
Jun 27, 2016
Frandly people over the phone even after the car was sold, they contected us to see if they could be of anyother service
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Response from Bennett INFINITI of Allentown:

We are glad you had a good experience and apologize the vehicle was no longer available. Thank you for your kind feedback. Contact us anytime, we are here to help!
Mar 26, 2016
The dealer reached out right away with the information I requested. Ultimately I didn't do any business with them at this time, but will certainly keep them in mind when the Q70 is redesigned for 2018
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Response from Bennett INFINITI of Allentown:

We are so glad you were pleased with our prompt attention and the information you requested! We are all excited for the upcoming redesign on all the Infiniti models and will be here to provide you with truly exceptional service.
Feb 29, 2016
Responded right away to email but then emailed and called two or three times a day. Nice people that wanted to help but just over did it.
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Feb 10, 2016
Responded quickly
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Jan 27, 2016
Great!!
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Jan 13, 2016
very good
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Jan 3, 2016
Very pleasant to deal with.
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Oct 30, 2015
great
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Oct 21, 2015
Quick response and friendly.
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Oct 8, 2015
Excellent customer service. We thought we were their only customer. The team has answered all questions and fulfilled all requests. Deborah and Brittany have gone above and beyond the call of duty. Deborah took pics for me (IN THE RAIN!) and ran through service department to get answers to my questions. Brittany has always responded clearly, completely and very quickly to my requests and even took extra pics for us last minute. The teamwork displayed has put us at ease and has made a lasting impact!
1 of 1 people found this review helpful.
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Aug 6, 2015
found a car but sounded like someone else bought it and didnt ask me if i wanted to look at a different car
1 of 1 people found this review helpful.
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Read 10 old reviews
Jul 19, 2015
Alipashaeefar
Very professional and helpful.
0 of 1 people found this review helpful.
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May 30, 2015
I ended up not buying a car from Bennett Infniti as they did not have the precise car that I wanted. That being said, all of my dealings with them were very professional. They responded to my inquiries in a timely manner. I corresponded not only with the internet salesman (Shawn) who was extremely responsive and provided the precise information that I requested but also with senior management who wanted to make sure that I was attended to. In all respects, a very professional organization based on my dealings with them. It was a very pleasant experience (no high pressure sales and extremely professional). One of the best car buy/shopping experiences that I have had. Michael B.
0 of 1 people found this review helpful.
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Mar 15, 2014
Great service!!!
0 of 1 people found this review helpful.
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Nov 6, 2013
Very prompt and professional. When out of their way to help me.
0 of 1 people found this review helpful.
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Jun 3, 2013
great still in touch
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Mar 19, 2013
They did not want to work with me
1 of 1 people found this review helpful.
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Mar 8, 2013
They called me within 5 minutes and answered all of my questions. Very professional.
0 of 1 people found this review helpful.
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Mar 6, 2013
Excellent sales staff and general manager. Very straight forward and honest.
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Oct 19, 2012
answered my email right away very pleasant on the phone
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Sep 29, 2012
Good experience.
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