BMW of El Cajon

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720 El Cajon Blvd, El Cajon, CA 92020

Sales: (888) 690-0685

Service: (888) 693-5635

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 24, 2017
Ver y good attention
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Sep 25, 2016
contacted me once ... I responded ... did not hear from them again
1 of 1 people found this review helpful.
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Jun 14, 2016
dealer was timely in response and contacted with information on a continual basis.
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Jun 12, 2016
Excellent service
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May 8, 2016
Responded quickly
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Response from BMW of El Cajon:

Thank you for your kind review Tiffany!
Happy Driving,
BMW of El Cajon
Feb 27, 2016
I was so disappointed with the service of sales/old car agent Mike. You want is the story we drive from thousand oaks to EL CAJON ,its almost 350 mile up and down and where my wife is a pregnant. They knows about that we ask 1000 time before we come to their place is there anything hide and anything need. They simply giving us false commitment and you know what they provide me original invoice. My wife and i have been searching to lease vehicle and i was referred to Alica and Gerald by my friends. My wife and i have never been treated with so much disrespect and rudeness. I started discussing with other quotes like benz/infinity i had received from other BMW agencies and he did not seem like he wanted to sell any vehicles or provided me with any options. Mike seemed to be having a horrible day and responded to my wife by saying in a rude manner "so are you now going to be telling me how to buy your car." I don't care what field your in but customer service is essential to the success of any business. As a result, i will never be purchasing a BMW in the el cajon agency, my view of their dealership and employees are terrible NOT ALISA. I would never recommend them or Brian. Absolutely horrible experience. I am going to talk to BMW USA CUSTOMER SERVICE regarding this also I am going to shoot a mail to BMW Germany office for this horrible experience because I feel so bad in front of my wife. She is pregnant and she travel with me for this false deal and after she reach here they just doing what no one can do with anyone. Please be careful about this. Mr BRUCE request you to please look into this issue and let us know your thought.
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Jan 23, 2016
They were very helpful, no pressure, told them what I wanted and where I needed to be in my payment and they met my needs!
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Nov 19, 2015
Deanna was excellent will defenete recomend dealership,
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Jun 28, 2015
Was told I could get approved for a new car had me come in to evaluate my car then was told different asked for a consigner plus wanted to put me in a high mileage vehicle. Waste of time and dishonest and sneaky very disappointed.
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May 23, 2015
Ryan P helped us- we could not have asked for a better experience! Be sure to ask for him. He outreached to us immediately with the exact car we were looking for, not a similar, or slmost what we wanted, set an appointment with us, sent a reminder, and even though we were unable to come in for a week, he still stayed in contact and was as pleasant as could be. Ended up purchasing a car from him in less than an hour!
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Read 2 old reviews
Feb 27, 2015
Now BMW knows how to take care of you.
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Mar 2, 2014
Very helpful. Professional. Willing to deal. No games; straight talkers.
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