BMW of El Cajon

720 El Cajon Blvd
El Cajon, CA 92020

Sales: (619) 937-2650

Service: (888) 693-5635

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2017 Nissan Frontier Desert Runner Crew Cab Used Cars in El Cajon, CA 92020

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2015 BMW 3 Series Used Cars in El Cajon, CA 92020

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 10, 2018
Dealer was responsive. Unable to negotiate a satisfactory price. Purchase car with similar options for $1500 less than best price offered.
Is this review helpful? Yes | No
Dec 14, 2017
Very late on website responses, took almost two days to get any response
Is this review helpful? Yes | No

Response from BMW of El Cajon:

Paul,
On Behalf of BMW of El Cajon I would like to offer you my sincere apology that you had a bad experience with us.  Our goal is to provide excellent customer service to our guests and in this case it appears we clearly failed to do so.  I would love the opportunity to discuss this further with you and see if we can rectify the situation.  A potential client should not have to wait two days to receive a response from our internet sales team and I apologize for that.  I hope you will give us another opportunity to make you a part of the BMW of El Cajon Family and if there is anything I can
 More ...
Jul 25, 2017
Great communicater
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2017
Pharte
Responded to my email
Is this review helpful? Yes | No
Mar 24, 2017
Ver y good attention
Is this review helpful? Yes | No
Sep 25, 2016
contacted me once ... I responded ... did not hear from them again
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2016
dealer was timely in response and contacted with information on a continual basis.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 12, 2016
Excellent service
Is this review helpful? Yes | No
May 8, 2016
Responded quickly
Is this review helpful? Yes | No

Response from BMW of El Cajon:

Thank you for your kind review Tiffany!
Happy Driving,
BMW of El Cajon
Feb 27, 2016
I was so disappointed with the service of sales/old car agent Mike. You want is the story we drive from thousand oaks to EL CAJON ,its almost 350 mile up and down and where my wife is a pregnant. They knows about that we ask 1000 time before we come to their place is there anything hide and anything need. They simply giving us false commitment and you know what they provide me original invoice. My wife and i have been searching to lease vehicle and i was referred to Alica and Gerald by my friends. My wife and i have never been treated with so much disrespect and rudeness. I started discussing with other quotes like benz/infinity i had received from other BMW agencies and he did not seem like he wanted to sell any vehicles or provided me with any options. Mike seemed to be having a horrible day and responded to my wife by saying in a rude manner "so are you now going to be telling me how to buy your car." I don't care what field your in but customer service is essential to the success of any business. As a result, i will never be purchasing a BMW in the el cajon agency, my view of their dealership and employees are terrible NOT ALISA. I would never recommend them or Brian. Absolutely horrible experience. I am going to talk to BMW USA CUSTOMER SERVICE regarding this also I am going to shoot a mail to BMW Germany office for this horrible experience because I feel so bad in front of my wife. She is pregnant and she travel with me for this false deal and after she reach here they just doing what no one can do with anyone. Please be careful about this. Mr BRUCE request you to please look into this issue and let us know your thought.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2016
They were very helpful, no pressure, told them what I wanted and where I needed to be in my payment and they met my needs!
Is this review helpful? Yes | No
Read 5 old reviews
Nov 19, 2015
Deanna was excellent will defenete recomend dealership,
Is this review helpful? Yes | No
Jun 28, 2015
Was told I could get approved for a new car had me come in to evaluate my car then was told different asked for a consigner plus wanted to put me in a high mileage vehicle. Waste of time and dishonest and sneaky very disappointed.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 23, 2015
Ryan P helped us- we could not have asked for a better experience! Be sure to ask for him. He outreached to us immediately with the exact car we were looking for, not a similar, or slmost what we wanted, set an appointment with us, sent a reminder, and even though we were unable to come in for a week, he still stayed in contact and was as pleasant as could be. Ended up purchasing a car from him in less than an hour!
Is this review helpful? Yes | No
Feb 27, 2015
Now BMW knows how to take care of you.
Is this review helpful? Yes | No
Mar 2, 2014
Very helpful. Professional. Willing to deal. No games; straight talkers.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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