Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

Map & Directions

http://www.aventurachryslerjeepdodgeram.com

Sales: (786) 460-5055

Service: (305) 493-5000

Today 9:00 AM - 9:00 PM (Open Now)

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Sales Reviews (30)

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Oct 7, 2019

Luis

This dealer contacted me very quickly. They were very nice and advise the availability. Unfortunately the car was gone.

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Response from current dealership:

Luis, we always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us this five-star feedback. We also appreciate all the kind words you have for the team members that made your experience a memorable one!

Aug 22, 2019

Jeff

Dealer contacted me but never answered my specific question about the black Hellcat being available.

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Response from current dealership:

Jeff, we apologize if your answered weren't answered for the Hellcat you had interest in. If you can please email us at social@aventuracjdr.com and one of our representatives will contact you as soon as possible. We apologize for any inconvenience.

Aug 12, 2019

42Burundi

Responsive and professional.

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Response from current dealership:

Hey there, Larry! We are very happy you had a wonderful experience at our dealership! We greatly appreciate your feedback and we look forward to seeing you again!

Aug 9, 2019

Guru5434C

It was good, I had other cars to look at, however, the contact person was very nice lady. She followed up with me on the car and offered her service if I needed it for future reference. She was the best car person whom I've dealt with for years.

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Response from current dealership:

Hey there, Michael. We are very happy you had a wonderful experience at our dealership! We greatly appreciate your feedback and we look forward to seeing you again!

Aug 1, 2019

Sketch0123

Salesman said he would call back with a quote. He never did. I called again and left a vmail for him. He still didn’t call. Too bad. They missed out on a buyer.

1 people found this review helpful.

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Response from current dealership:

Ed, we thank you for bringing this to our attention. We would like to sincerely apologize for any inconvenience that has occurred for you while at our dealership. Please know this has been forwarded to our management team and they will be reaching out to you as soon as possible.

Jun 28, 2019

GuruXDQC5

They called and email were very professional.

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Response from current dealership:

GuruXDQC5, we are extremely glad you had a good experience at our dealership! We greatly appreciate your feedback and we look forward to seeing you again!

Jun 24, 2019

Jose

The price was the price. Great salesman ask for James and Tiffany in finance was incredible and very transparent and efficient I was in and out in about 2 hours bought the car. I would have given 5 star but Director of Finance tried to sell Gap insurance and extended warranty. He gave me a better rate on car when I financed but wanted to pay cash. He did however allow me to charge 5k on card with no added fees

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Response from current dealership:

Hey there, Jose. We are very happy you had a wonderful experience at our dealership! We greatly appreciate your feedback and we look forward to seeing you again!

May 22, 2019

Jmweav9

Great vehicle line up and courteous.

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Response from current dealership:

Hey there, Jmweav9. We are very happy you had a wonderful experience at our dealership! We greatly appreciate your feedback and we look forward to seeing you again!

Apr 9, 2019

Javier

Even though the staff was very attentive, the car they said was available and ready, wasn’t even there. I drove a long way just forthat to find out that it was notavailable. The internet team there seems to have no clue what is posted in the web. Of course they tried to sell me another car but it wasn’t even close to what I wanted. Again, staff is very attentive but also very clueless of their inventory and the specific needs of the client.

1 people found this review helpful.

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Response from current dealership:

Javier, we thank you for bringing this to our attention. We would like to sincerely apologize for any inconvenience that has occurred for you while at our dealership. Please know this has been forwarded to our management team and they will be reaching out to you as soon as possible. Thank you.

Apr 2, 2019

dosleon

Very good communication - too far for us to consider but nice people.

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Response from current dealership:

Communication is key, Dosleon! We appreciate the great feedback. If you're ever in the area, be sure to stop on by! We would love to see you! Take care!

Mar 1, 2019

GuruCLCCD

Very responsive

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Response from current dealership:

Communication is key! Thank you so much for the positive feedback. If there is anything we can do to make this a five-star review, please don't hesitate to let us know. Take care.

Feb 5, 2019

Davila787

Good

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Response from current dealership:

Davila, thank you so much for the great feedback. We look forward to seeing you again!

Jan 27, 2019

TyBassett

Didn’t purchase the car but they responded immediately to my inquiry and I would consider working with them again on a future purchase.

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Response from current dealership:

Ty, communication is key! Thank you so much for taking the time to leave us this five-star feedback. We'll be here when you're ready to buy and we look forward to seeing you. Take care!

Jan 10, 2019

Andrea

Contacted me fast and multiple times.

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Response from current dealership:

Communication is key, Andrea! Thank you so much for the great feedback. We're always striving to provide our customers with the absolute best experience, so if there is anything in particular we can do to make this a five-star experience for you, please do not hesitate to let us know! Take care!

Dec 29, 2018

scott

They did an ok job. They did follow up. They could not meet my price so I ended up having to go to New Jersey to buy one. The car was almost identical but the one I bought had less miles. I guess the dealer I bought it from wanted to sell it more then they did. But they were good. I understand if a deal wants to make money on me. For 9,000 savings I was going to New Jersey.

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Response from current dealership:

Hey there, Scott! Sorry we couldn't make a deal, however we greatly appreciate your taking the time to leave us this five-star feedback. Enjoy that new ride and take care.

Dec 29, 2018

GuruX2P3P

good people to discuss the car

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Response from current dealership:

Thank you for the compliment. We hope to see you again! Take care!

Dec 17, 2018

Errol

Good..

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Response from current dealership:

Thank you for the nice review, Errol. We hope to see you again. Happy holidays!

Nov 10, 2018

Marcos

Good

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Response from current dealership:

Thanks Marcos! Glad to hear it!

Nov 8, 2018

Chris

Uri and Denis were excellent in their customer service etiquette. We had some issues with the financial department as we sre from out of state and felt like they were not as helpful but they found a way to make it happen so we could make our flight. Saturday morning took a bit longer than expected. But the staff was great that day and allowed us to really check out the van. We purchased it and have enjoyed it greatly. Would highly recommend them. Also, would recommend unclutterring the amount of vehicles in the front. Its not easily accessible and could deter folks from stopping to check out the awesome deals.

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Oct 24, 2018

jeffrey

Bait car.....on site long after they informed me the car was sold

1 people found this review helpful.

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Response from current dealership:

We're disappointed to hear this has been your experience, Jeff. This is certainly not our goal as we aim to provide the absolute best to all of our customers. Please know this review has been forwarded to management. We greatly appreciate your feedback.

Oct 14, 2018

James

Andrew and Jeff were very helpful in getting me into the car I was interested in. I had a few problems that could have prevented me from getting the car, but were finally able to make the deal happen. I would recommend them to anyone.

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Response from current dealership:

Thank you for the great feedback, James! We are happy to know you had such a positive sales experience with us!

Oct 8, 2018

GuruX4L3L

called about this jeep and they said it was 38K and not 30 k- just don't publish lies!

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Sep 10, 2018

PrettyGuRu33

Contacted the dealership with cash offer and we couldn't come to agreement. He said his prices where the lowest around and that was that,so I bought the same truck for the price I wanted to pay somewhere else.

1 people found this review helpful.

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Response from current dealership:

Hey there, Erica. We're definitely disappointed we couldn't come to an agreement, but we are happy to know that you were able to get the car you were looking for. Thank you for taking the time to still leave us this feedback. Take care.

Sep 4, 2018

Bob E

This was the best car buying experience EVER. They responding to my email request quickly, confirmed the car availability and set a time best for my schedule to see th car. The price and car was exactly as advertised and the staff was great, no high preasure and went out of their way to help. I will without question purchase a car from them again and strongly recommend them to family and friends

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Response from current dealership:

This makes us so happy to hear, Bob! Thank you so much for the kind words and wonderful feedback and we look forward to seeing you again. Take care!

Aug 24, 2018

Victor

Good fast communication car sold and wanted to recommend dodge ram

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Response from current dealership:

Thank you so much for the great feedback, Victor!

Jun 3, 2018

Odessa

Great experience..... They emailed me right away and made it easy for me to get the vehicle I wanted... Would definitely like to deal with these guys again.... Thanks for everything

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Response from current dealership:

We would love for you to deal with us again, Odessa! We are so glad you had such a great and easy car buying experience. Thank you so much for this review! Take care and we'll see you again!

Apr 28, 2018

Fernand

I bought the car.

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Response from current dealership:

We're so glad you had a five-star car buying experience with us, Fernand! We hope you enjoy your new ride!

Apr 17, 2018

vaughn

The best ., Period.

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Response from current dealership:

Thank you so much for the kind words. We really appreciate it and it makes us so happy to know you had the best experience possible. We'll see you next time. Take care!

Feb 8, 2018

Price listed did not include a laundry list of "dealer fees" adding more than $1700 to the final out the door cost. I understand Fla State mandated fees and taxes but not dealer mandated fees which should be included in the dealer's asking price.

15 people found this review helpful.

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Oct 23, 2017

Ben

Dennis and Angel were both very helpful and understanding sales people. I would consider using this dealership again in the future.

3 people found this review helpful.

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Read 7 old reviews

Mar 1, 2017

Israel

Emailed to introduce themselves. Did not reply back with my follow up email. I am still currently waiting.

18 people found this review helpful.

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May 6, 2016

Vic

Horrible, they tried to add over $1800 dealer fees which was ridicules. waste of time,

40 people found this review helpful.

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May 3, 2016

John

The price wasn't the price. It was 3500 more

38 people found this review helpful.

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Apr 29, 2016

Kim

Was very interested in vehicle, however, when my husband went to see the vehicle, the advertised tire and rims shown were not on the vehicle and tires on the vehicle were bold tires and needed to be replaced soon. Matter was brought to the attention of two co- workers after it was realized and we were told they would research it and nothing. Decided to purchase elsewhere.

38 people found this review helpful.

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Apr 19, 2014

Tray

Willing to work around your monthly affordability finances and has a great line of cars. The prices are a bit high for some of the used vehicles but the low mileage makes up the difference.

2 people found this review helpful.

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Jul 13, 2013

Marcos

Best car shopping experience ever. Sent my offer in online, walked in and signed papers. No hassle, no headache. I recommend this dealership highly.

0 people found this review helpful.

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May 19, 2012

Lalita

Everyone the we encountered during our purchase was GREAT!!!

0 people found this review helpful.

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