Automaxx Of The Carolinas

1016 North Main Street
Summerville, SC 29483

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Sales: (843) 258-4382

Service: (843) 719-5000

Today 9:00 AM - 7:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/08/22/23/32/2019_chevrolet_impala-pic-7398229096102263704-152x114.jpeg

2019 Chevrolet Impala Premier FWD Used Cars in Summerville, SC 29483

Great Deal
$4,512 BELOW
CarGurus IMV of $27,012

Price: $22,500

Mileage: 17,240

Location: Summerville, SC 29483

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Metallic Description: Used 2019 Chevrolet Impala Premier FWD for sale - $22,500, 17,240 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2019/08/21/22/49/2014_toyota_avalon-pic-5616841469705715294-152x114.jpeg

2014 Toyota Avalon XLE Touring Used Cars in Summerville, SC 29483

Great Deal
$2,403 BELOW
CarGurus IMV of $16,203

Price: $13,800

Mileage: 74,825

Location: Summerville, SC 29483

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2014 Toyota Avalon XLE Touring for sale - $13,800, 74,825 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/18/02/39/2019_toyota_corolla-pic-1373642913637107224-152x114.jpeg

2019 Toyota Corolla LE Used Cars in Summerville, SC 29483

Great Deal
$2,083 BELOW
CarGurus IMV of $16,033

Price: $13,950

Mileage: 15,943

Location: Summerville, SC 29483

Average time on market: 20 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2019 Toyota Corolla LE for sale - $13,950, 15,943 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/08/19/22/20/2015_chevrolet_malibu-pic-5131044752553232525-152x114.jpeg

2015 Chevrolet Malibu LS FWD Used Cars in Summerville, SC 29483

Great Deal
$2,009 BELOW
CarGurus IMV of $13,709

Price: $11,700

Mileage: 38,614

Location: Summerville, SC 29483

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Granite Metallic Description: Used 2015 Chevrolet Malibu LS FWD for sale - $11,700, 38,614 miles with Navigation System, Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/31/12/27/2014_ford_escape-pic-2747312275886926721-152x114.jpeg

2014 Ford Escape Titanium FWD Used Cars in Summerville, SC 29483

Good Deal
$1,635 BELOW
CarGurus IMV of $15,035

Price: $13,400

Mileage: 56,849

Location: Summerville, SC 29483

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2014 Ford Escape Titanium FWD for sale - $13,400, 56,849 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2019/09/10/11/34/2014_chevrolet_tahoe-pic-8318498038640367915-152x114.jpeg

2014 Chevrolet Tahoe LTZ RWD Used Cars in Summerville, SC 29483

Good Deal
$2,222 BELOW
CarGurus IMV of $27,922

Price: $25,700

Mileage: 85,679

Location: Summerville, SC 29483

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2014 Chevrolet Tahoe LTZ RWD for sale - $25,700, 85,679 miles with Sunroof/Moonroof, Navigation System, Suspension Package, Alloy Wheels, Preferred Package, Autoride Suspension Package, Bluetooth, Backup Camera, Remote Start, Convenience Package
https://static.cargurus.com/images/forsale/2019/08/19/12/52/2016_kia_soul-pic-3090293818491665487-152x114.jpeg

2016 Kia Soul Base Used Cars in Summerville, SC 29483

Good Deal
$1,512 BELOW
CarGurus IMV of $13,312

Price: $11,800

Mileage: 28,091

Location: Summerville, SC 29483

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Titanium Gray Description: Used 2016 Kia Soul Base for sale - $11,800, 28,091 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/02/21/54/2013_chevrolet_tahoe-pic-115177590921045252-152x114.jpeg

2013 Chevrolet Tahoe LTZ RWD Used Cars in Summerville, SC 29483

Good Deal
$2,313 BELOW
CarGurus IMV of $25,013

Price: $22,700

Mileage: 92,962

Location: Summerville, SC 29483

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2013 Chevrolet Tahoe LTZ RWD for sale - $22,700, 92,962 miles with Sunroof/Moonroof, Navigation System, Suspension Package, Alloy Wheels, Preferred Package, Autoride Suspension Package, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/07/12/12/19/2016_ford_transit_connect-pic-5578349454353144490-152x114.jpeg

2016 Ford Transit Connect Wagon Titanium LWB FWD with Rear Liftgate Used Cars in Summerville, SC 29483

Good Deal
$2,029 BELOW
CarGurus IMV of $19,229

Price: $17,200

Mileage: 49,464

Location: Summerville, SC 29483

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2016 Ford Transit Connect Wagon Titanium LWB FWD with Rear Liftgate for sale - $17,200, 49,464 miles with Leather Seats, Backup Camera, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/09/12/13/2012_lexus_rx_350-pic-897769146177648976-152x114.jpeg

2012 Lexus RX 350 FWD Used Cars in Summerville, SC 29483

Good Deal
$1,707 BELOW
CarGurus IMV of $16,707

Price: $15,000

Mileage: 91,024

Location: Summerville, SC 29483

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2012 Lexus RX 350 FWD for sale - $15,000, 91,024 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/23/11/47/2016_dodge_journey-pic-3498816112444855545-152x114.jpeg

2016 Dodge Journey Crossroad FWD Used Cars in Summerville, SC 29483

Good Deal
$1,911 BELOW
CarGurus IMV of $15,611

Price: $13,700

Mileage: 67,134

Location: Summerville, SC 29483

Average time on market: 37 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Pitch Black Clearcoat Description: Used 2016 Dodge Journey Crossroad FWD for sale - $13,700, 67,134 miles with Bluetooth, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/08/09/12/09/2018_honda_civic-pic-8383844638320424290-152x114.jpeg

2018 Honda Civic LX Used Cars in Summerville, SC 29483

Good Deal
$1,506 BELOW
CarGurus IMV of $16,706

Price: $15,200

Mileage: 21,035

Location: Summerville, SC 29483

Average time on market: 28 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Tan Description: Used 2018 Honda Civic LX for sale - $15,200, 21,035 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/28/03/42/2016_gmc_sierra_1500-pic-9011074379360406393-152x114.jpeg

2016 GMC Sierra 1500 Denali Crew Cab Used Cars in Summerville, SC 29483

Good Deal
$2,712 BELOW
CarGurus IMV of $39,962

Price: $37,250

Mileage: 29,949

Location: Summerville, SC 29483

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Iridium Metallic Description: Used 2016 GMC Sierra 1500 Denali Crew Cab for sale - $37,250, 29,949 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2019/09/17/15/51/2019_toyota_corolla-pic-8931555053958034516-152x114.jpeg

2019 Toyota Corolla LE Used Cars in Summerville, SC 29483

Good Deal
$1,297 BELOW
CarGurus IMV of $15,997

Price: $14,700

Mileage: 10,178

Location: Summerville, SC 29483

Average time on market: 20 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2019 Toyota Corolla LE for sale - $14,700, 10,178 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/21/22/49/2014_honda_cr-v-pic-3288179098907987323-152x114.jpeg

2014 Honda CR-V LX FWD Used Cars in Summerville, SC 29483

Good Deal
$1,326 BELOW
CarGurus IMV of $13,126

Price: $11,800

Mileage: 91,709

Location: Summerville, SC 29483

Average time on market: 21 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2014 Honda CR-V LX FWD for sale - $11,800, 91,709 miles with Bluetooth, Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 15, 2019
Chris Enright
Received a canned email and then no response until the vehicle was sold, at which point I received another canned email. Poor customer service/communication.
Oct 9, 2019
GuruLS6W3
They were very helpful and upfront about the vehicle and it's history. seemed very Knowledgeable and extremely professional. Courtesy with out a clause, which is hard to find.
Oct 2, 2019
Great
Sep 20, 2019
I made a mistake by sending a inquiry to the wrong dealer, but they were willing to help me look for a vehicle, if I needed anything. Very polite over the phone. They had emailed and called having my back, if there was anything I needed help locating. I would highly recommend giving this group a chance.
Sep 20, 2019
GuruSBX71
It was great
Sep 19, 2019
Great customer service
Sep 19, 2019
GuruC4N26
Great overall experience
Sep 5, 2019
Worst ever Was called by the company to say the car was ready to look at When I got there something was broken. parts were own order Salesperson said they would contact me as soon as the vehicle was available To drive Have yet to get that call In a text I let them know this information have still not received any contact from the company
Sep 2, 2019
GuruVD1Q5
Great customer services
Jul 21, 2019
Before going in, I sent an email asking about the price. Cargurus indicated it was overpriced by $2,000. I asked if they would come down from the $14,500 asking price. I got no answer, but was told it was still available. They offered to give me an Instant Quote on the vehicle I was trading, but there was no Instant Quote. I made an appt to come in for the answer on price, and to have an inspection to appraise my trade vehicle. I was contacted multiple times by multiple people to confirm that I was coming in. When I arrived, I was assigned the first sales person who approached me, who could not answer my question on price. He brought a manager over, and we discussed the fact that this vehicle was overpriced, compared to similar cars in the area, and also by advice of Cargurus. He explained to me what went into their pricing, and said it was not negotiable. I bought a car elsewhere. Interesting: That was 4 days ago; the price has since been dropped by $1,000 to $13,500.
2 people found this review helpful.
Jul 13, 2019
We ending up buying this car. Paid cash on a Fri. The car was supposed to be delivered by the following Tuesday or Wednesday and we are still waiting! Apparently they ordered the wrong part but instead of telling us that,they kept putting us off. The worst part is they started charging us for the extended warranty immediately and we don’t even have the car yet! Will not go back to this dealership as they haven’t even mentioned trying to compensate us at all for their mistake.
Jul 13, 2019
Cash was a great a great sales person - no pressure and was very accommodating to work with my schedule. Mike, the sales manager and the Business office were also very transparent and helpful.
Jul 13, 2019
GuruCP6PG
They just wrote and asked me when can I come and test drive the car. They also asked to buy my car from me. That's all I have heard.
Jul 12, 2019
GuruSB96H
Courteous and well informed. They answered all of my questions.
Jul 10, 2019
Personnel were very diligent in offering information about the car I was inquiring about. Follow up with additional information and invitations to test and inspect the car were made available.
Jun 30, 2019
Lindy Coleman
Exceptional customer service from start to finish! The staff is professional, friendly, and honest!
Jun 17, 2019
Have not been there, but they have been very helpful in contacting me and keeping me updated.
Jun 14, 2019
Very helpful and accommodating.
Jun 13, 2019
The dealership has worked with us to fix some issues that came up during the test drive and after we bought the car. They have made the overall experience great. Would definitely recommend Automaxx.
Jun 5, 2019
The dealer was very helpful and tried his best to get me into the car but my credit wasn't good enough
Jun 1, 2019
I inquired about a car online and was emailed back assuring me that the car was available and that I could see it and test drive it in 90 minutes. Jennifer the internet sales person assured me via email. When I arrived at the dealership Jennifer was nowhere to be found. The salesman told me immediately that he thought the car in question had been sold yesterday, and in fact it had been. They proceeded to keep me there waiting while they "looked into it" then the sales Mgr Came out to ask me if I wanted to see any other cars that he had on the lot. They wasted both my time and my patience. I went to another dealer and bought a car where I was treated with courtesy and respect.
6 people found this review helpful.
May 26, 2019
Quick follow up. Professional.
May 26, 2019
GuruSWRXL
Sales staff responded to emails and were pleasant in person, but their policy of refusing to negotiate the price when cars are obviously overpriced and have flaws is aggravating. They have a take it or leave it attitude, to the point of the manager being cocky. It would be one thing if the cars were priced appropriately / fairly, but they’re not. It appears they take advantage of customers who are uninformed or just don’t like to negotiate on price.
5 people found this review helpful.
May 24, 2019
The dealership was responsive
May 14, 2019
I was contacted in various forms. They were kind and helpful.
May 12, 2019
We had an excellent experience at automaxx!
May 1, 2019
Was patient and helpful
0 people found this review helpful.
Apr 26, 2019
Responded immediately. Seemed willing to make time for what I was looking for.
Apr 6, 2019
Good
Apr 5, 2019
Response was quik
Mar 4, 2019
GuruCRD4D
This dealership wants my business as they continue to reach out to me with price drop and other information.
0 people found this review helpful.
Mar 1, 2019
The team is very informative and patient.
Feb 18, 2019
Guru5QWGQ
Good customer service...
Feb 14, 2019
Akhoff13
Purchased the vehicle!
Feb 7, 2019
Angelakelly490
Jeremy was great. Hopefully I'll be able to Come back within the next week or so.
Jan 22, 2019
janewest2
Nice folks - very busy - we lost the vehicle we wanted to other buyers. If you see something good here, go asap!
Jan 22, 2019
GuruB2MTY
Quick response, but I ended up buying another car elsewhere.
Jan 17, 2019
GuruXTMWB
Helped
Jan 15, 2019
Nice and helpful folks. Some very nice cars. I test drove a car that was beautiful. It was just a little too small for me.
Jan 4, 2019
Great service I appreciate them working with me on this.
Dec 29, 2018
Very professional and friendly staff.
Dec 29, 2018
It was a great experience. I miss the opportunity to purchase because I was moving to slow. The Automaxx Team was very helpful. and on point..Thank you.
Dec 27, 2018
Dealer contacted timely manner but I did not purchase from this dealer - mostly due to distance
Dec 13, 2018
They all were absolutely amazing Mr. Cash was so helpful and I couldnt imagine buying my first car from anywhere else. Thank yall
Dec 2, 2018
They were very nice and accommodating but I found a similar car for less cost.
Nov 25, 2018
Just great...Very costomer friendly !!!!!
Nov 12, 2018
Love the car
Oct 21, 2018
GuruVPC9H
Very nice and quick response.
1 people found this review helpful.
Oct 4, 2018
This place is horrible. I drove 100 miles to go see the jeep and when I get there they tell me that they are not selling it because is has a few issues. 3 days planning and setting up the trip and they never said a word to me. What a waste of time!! This place sucks!!!
6 people found this review helpful.
Sep 22, 2018
Ralph Wimberly
Price just to high for the year and mileage, but they responded to all of my request.
3 people found this review helpful.
Sep 17, 2018
The car I went to see was not even drivable. I looked at another car on the lot, made an offer on it based on what my bank would loan on it (they had it priced $2,000.00 over book value) and never heard back from anyone.
2 people found this review helpful.
Response from current dealership:
Unfortunately, we are a no haggle, no hassle dealership.  We sell 180-200 a month and our process isn't for everyone. But we hope most can understand that we are selling CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost).  But we are sorry you didn't feel you were getting a good deal.  Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Sep 13, 2018
They called me about the truck I requested info on and set up an appt. then I went on their website and could not find the truck I was looking at because I was trying to stay a stay at a specific price point. I called back and then was told that one was sold but we have other trucks that we could make a deal on. Found the least expensive truck that fit what I was looking for and told the salesman and sales manager that I was staying around 300 a month they said okay. Sat at the dealer ship for 4 hours trying to get this done. finally made it into the financial office after he came back from lunch and threw $429 a month at me and I said that was not happening and then he very got very rude with me, basically calling me an idiot and saying "you are not being realistic". After arguing for a few minutes got up to leave and he just kept saying "you are not realistic" then walked to the door and the salesman and sales manager went into his office where I heard the finance guy talking trash.
4 people found this review helpful.
Response from current dealership:
Unfortunately, we don't control the decision the bank makes on approvals and payments.  If it were up to us everyone could put $0 down and get a $200 payment.  We provide a CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost).  But we are sorry you didn't feel you were getting a good deal.  Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Aug 29, 2018
GuruTM5MM
I bought this car. Was very pleased how the transaction went. They even provided a driver and return driver with vehicle so they could follow me home right after purchasing (130 mi). Car was everything I expected. My mechanic went over it and found some things which needed to be addressed, but nothing major. No pressure, which I liked.
Aug 20, 2018
Latoya Witcher
Very helpful and my dealer Justin Wheeler was awesome!
1 people found this review helpful.
Aug 12, 2018
AglIspy
5
Very helpful and responsive to my questions
1 people found this review helpful.
Aug 7, 2018
The worst experience ever completely on organized schedule the meeting to take a look on the car car was not ready prepared I asked for pictures at least I was promised to get the pictures for the next day nobody ever responded back to me I gave feedback nobody ever responded to my feedback
6 people found this review helpful.
Response from current dealership:
I'd love to know more about your experience Marc!  Please contact me directly.- Mike Dangerfield, Internet Manager @ Automaxx
Aug 1, 2018
5 days after I enquired about the truck I was notified that the truck had been sold. That's not good business. I should have been notified alot sooner I feel. Give me a chance to get it by answering my questions sooner.
4 people found this review helpful.
Response from current dealership:
Sorry you weren't able to get the truck you wanted John, but it is a 1st come,1st serve basis.  The easiest way to control that would have been to come and test drive the vehicle yourself.  We get over 3,500 online inquiries a month but only 180-200 purchase a vehicle.  It is tough to see who is a real buyer without a solid commitment like an appointment or a test drive.  I hope you can understand. - Mike Dangerfield, Internet Manager @ Automaxx
Jul 26, 2018
Andre' Legette
The salesperson kept in contact with me, but i went with a vehicle from another dealership.
2 people found this review helpful.
Jul 15, 2018
Bigred1963
The staff was very professional, did not pressure me in my decision making to purchase a vehicle.
1 people found this review helpful.
Jul 8, 2018
She was very professional,kind,and helpful..
1 people found this review helpful.
Jun 24, 2018
AustinGreg
Couldn't even test drive because vehicle was in “service”. The next day I went for a test drive and the vehicle was driving off the lot with tags on it.
6 people found this review helpful.
Response from current dealership:
We hope most can understand that we are selling CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost). The vehicle was in service to get that certification. Then it becomes a 1st come 1st serve basis.  Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Jun 18, 2018
Good service
2 people found this review helpful.
Jun 6, 2018
Rapid_485
Great
1 people found this review helpful.
Jun 4, 2018
Very bad experience. I informed them of my intent to purchase at which time we began the financing process. After generating multiple hard inquiries on my credit report, they informed me they had sold the vehicle to another party. When I ask why this happened, they told me "too bad, it's first come first serve", and tried to sell me other vehicles on their lot. Be very wary of doing business with this dealer.
8 people found this review helpful.
Response from current dealership:
Unfortunately, we are a 1st come 1st serve dealership.  We sell 180-200 a month and our process isn't for everyone. With almost 3,500 internet inquiries a month, we do our best but setting up an appointment and coming in for a test drive is always the best way to secure a vehicle.  Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
May 16, 2018
Angela Edwards
The car was already sold when I got there, but they helped me buy another car that I liked and bought that same day.
3 people found this review helpful.
Apr 29, 2018
GuruW989K
I didn't get the SUV I came for because it had already been sold. However Markell was excellent and helped me find another vehicle that I now love. He is a great salesman and gave great service. He even entertained my kids while selling the vehicle. Great job Markell!!
5 people found this review helpful.
Apr 25, 2018
The dealer was very good and responding and answering all my questions
2 people found this review helpful.
Apr 19, 2018
Julius Roger
The vehicle wasn't available but great prospects...Staff was very helpful
2 people found this review helpful.
Apr 18, 2018
Found a Jeep here via CarGurus. Test drove it and had my car appraised. was offered a good price for trading in against the Jeep. Spoke directly with a manager and left with the manager and sales rep know I was going to purchase vehicle that evening as I had to leave after the test drive. I went on website to fill out credit application and they increased the vehicle $5,000 - claimed it was a “mistake” Sketchy car dealer, buyer beware
13 people found this review helpful.
Response from current dealership:
This situation really was just a simple mistake.  You inquired and test drove a vehicle that was accidentally marked down $5000 by our photographer while loaded the pictures online. This has probably happened 4 times in the 6 years I have been working here.  Once you decided you wanted to go home and think about it we were able to adjust the price back to the original number.  But we would have honored that price had you have purchased it right then while you were here.  Honestly, you did us a favor and you saved my photographers day! lol.. We would still love to earn your business in the futu
 More ...
Apr 1, 2018
GuruDPDLH
Went there and it was horrible the car was not on the lot and the salesman act like I couldn't get the car after I made a offer without seeing the car
7 people found this review helpful.
Response from current dealership:
They go pretty quickly.  And there is no USED CAR FACTORY to order another one.  Just a good example: when you find the perfect used car, act quickly. - Mike Dangerfield, Internet Manager @ Automaxx
Mar 31, 2018
They respond to the request very quickly, like within minutes as vs got things rolling from there. Was in contact with Don for about a week. Although we didn't end up buying the vehicle, the service was great. We weren't pressured to buy a vehicle we didn't want. He asked us what we were looking for after we found out we couldn't buy the Yukon for a particular reason and showed us what they had on the lot. Still looking on their website to see new vechiles. Very nice people.
2 people found this review helpful.
Mar 28, 2018
Dealer does not accept any offers lower than the advertised price. Buyers want to feel like they got a good deal by negotiating with the dealer. I'm happy I bought a van from a different dealer.
8 people found this review helpful.
Response from current dealership:
Unfortunately, we are a no haggle, no hassle dealership.  We sell 180-200 a month and our process isn't for everyone. But we hope most can understand that we are selling CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost).  But we are sorry you didn't feel you were getting a good deal.  Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Mar 28, 2018
I was quickly contacted but I am still shopping around
1 people found this review helpful.
Mar 26, 2018
GuruD32XB
This Dealership contacted me almost immediately after my search and interest in a vehicle.
1 people found this review helpful.
Mar 23, 2018
Don’t waste your time with this dealer ship. Drove 4 hours to look at a car they had ‘Chevy Corvette ‘ Get there and the car has a busted windshield along with other issues that was not described in there ad. Then to top that off they ran my credit even after I told them I wasn’t going finance the car.
11 people found this review helpful.
Response from current dealership:
Troy, we hate to hear your didn't enjoy your experience but we would like to address these issues.  You applied for credit before ever arriving at the dealership so we just followed your instructions.  We would love to call and try to discuss other ways to make a deal but unfortunately we have already sold that Blue Corvette you were admiring.  Again, we hate you didn't enjoy your experience.  You'll be the first to know if we get another similar Corvette in. - Mike Dangerfield, Internet Manager @ Automaxx
Mar 16, 2018
Daytona98
excellent responses with all of my questions.
1 people found this review helpful.
Mar 8, 2018
Laurenwebb87
Don with automaxx of the Carolinas was great. They all are very helpful and friendly. Within 2 hours I was in and out in beutiful Tahoe. I would defanutly go back.
3 people found this review helpful.
Mar 7, 2018
Very quick and profesional
1 people found this review helpful.
Feb 12, 2018
One of the worst dealer experiences ever! I communicated with them regarding the purchase of a 2000 Toyota 4runner found on Cargurus.com. I told them that I could not make it in that day for a test drive but would take the following day off from work and drive 2 HOURS to test drive the vehicle and asked if that would be OK (see copy and paste email string below). Cori, I may take tomorrow off to get this done. If so, I can be there between 11 and noon if that works for you. I get the below email from the salesman.. Brett, Oh of course! I'll let my manager know to have it ready for a test-drive tomorrow. Do you know around what time we could expect you so I can verify that it stays here. I then get an email message from Automaxx "Appointment Boarding Pass" confirming my appt. The next day, I was about 15 minutes away from the dealership, I called to let them know I was close when the salesman said "Oh, we sold that car yesterday afternoon" She said that tried to get in touch with me but didn't have my phone number. We had about 5 email messages back and forth and every piece of contact information was in my signature. I was livid. She transferred me to her manager and she said "oh, we don't hold vehicles". I told her that every communication I had with the salesman indicated that the car would be held for me to test drive. After lots of excuses I asked to speak to the GM. She laughed at me, put me on hold and transferred me. Basically the GM said that he is "pushing steel" and will sell any car to the first person that has the cash. I get it, I am sure they do not want to lose a sale but, nowhere in any exchange did they inform me that they do not hold vehicles, even though they stated they would. To sum up, missed a day of work, wasted 4 hours of my day driving and then lost money on gas. If they want to know why used car dealers have bad reputations, they are the definition of terrible customer service and policy.
17 people found this review helpful.
Response from current dealership:
I hate that we were not able to earn your business this time Brett but unfortunately an appointment does not HOLD the vehicle for you.  We have several customers that don't set appointments and just come bye and find the car perfect for their situation.  Hope to earn your business next time. - Mike Dangerfield, Internet Manager @ Automaxx
Feb 2, 2018
I received very courteous service from the staff they answered all my questions in a timely manner
3 people found this review helpful.
Feb 1, 2018
Contacted me immediately
1 people found this review helpful.
Jan 26, 2018
Sales consultants were uninformed and inexperienced. I made an appointment to view and test drive a vehicle. I arrived at the scheduled time only to be told that the vehicle had been sold earlier that morning. I understand they are in the car sales business but a phone call notifying me of the vehicle being sold would have saved me time and aggravation.
12 people found this review helpful.
Response from current dealership:
This seems to be the only bad review we are getting now a days.  We can't hold vehicles because it is unfair for the other customers. We do everything on a first come, first serve basis.  If you are several states away, we may make an exception.  But we deliver for free to NC, GA, and anywhere in South Carolina... SO LET US BRING IT TO YOU!! - Mike Dangerfield, Internet Manager @ Automaxx
Dec 26, 2017
MGrimal
Quick response and with helpful information. Willing to help and show cars with similar characteristics
2 people found this review helpful.
Response from current dealership:
Thanks for the positive feedback MGrimal! - Mike Dangerfield, Internet Manager @ Automaxx
Nov 24, 2017
Good overall just couldn't meet my budget on the price.
3 people found this review helpful.
Response from current dealership:
Sorry the numbers didn't work our Jerry but thanks anyway for the opportunity to earn your business. - Mike Dangerfield, Internet Manager @ Automaxx
Oct 30, 2017
GuruDM7NW
Great
2 people found this review helpful.
Response from current dealership:
Thanks GuruDM7NW.- Mike Dangerfield, Internet Manager @ Automaxx
Oct 28, 2017
Salesman Everything was wonderful about auto Max Yes I did buy van and rate is 5
2 people found this review helpful.
Response from current dealership:
Wow, Thanks for the 5 stars and allowing us to earn your business Bobby! - Mike Dangerfield, Internet Manager @ Automaxx
Read 76 old reviews
Oct 12, 2017
Very helpful and on point..excellent customer service!
2 people found this review helpful.
Response from current dealership:
Our Internet Department is here to help! Need extra photos? Want a video of the interior?  Need a NADA Bookout?  Just ask us, we'll be happy to send it over through text. - Mike Dangerfield, Internet Manager @ Automaxx
Oct 10, 2017
Very good experience, still talking.
1 people found this review helpful.
Response from current dealership:
Thanks for talking with us! - MIke Dangerfield,Internet Manager @ Automaxx
Oct 4, 2017
Clarence Sumpter
Excellent
2 people found this review helpful.
Response from current dealership:
You're Excellent GuruD7BDJ ! - Mike Dangerfield, Internet Manager @ Automaxx
Sep 24, 2017
This group of individuals is very friendly and professional. I would definitely do business with this company in the future. They are very accommodating and responsive
3 people found this review helpful.
Response from current dealership:
This is a perfect representation of what we are striving for here at Automaxx. Thank you for leaving this review for our potential customers.- Mike Dangerfield, Internet Manager @ Automaxx
Sep 18, 2017
Overall my experience was mediocre. The car itself had some cleanliness and trim issues they didn't seem to worried about. The salesman was ok but seemed more worried about getting off work than making his customer feel important. Ultimately the numbers didn't come together for me, that said I would not return to them to work on another deal in the future
9 people found this review helpful.
Response from current dealership:
Sorry you had a less than desirable experience Jeff.  We would love another opportunity to earn your business but I understand if things weren't handled properly.  I'd like to know more about your visit so I can improve our process.  Please contact me directly if you get a chance.- Mike Dangerfield, Internet Manager @ Automaxx ( 843.296.7490 ) Call or Text
Aug 28, 2017
GuruJFYF
Knowledgeable and friendly. Willing to find out additional information for me.
4 people found this review helpful.
Response from current dealership:
Thanks for the 5 stars GuruJFYF. - Mike Dangerfield, Internet Manager @ Automaxx
Aug 13, 2017
They were really helpful and tried to accommodate me, but I found a better deal somewhere else.
4 people found this review helpful.
Response from current dealership:
Congrats Carol.  We love hearing that someone got a good deal and enjoyed that car buying experience.  Let us know how we can earn your business maybe next time! - Mike Dangerfield, Internet Manager @ Automaxx
Aug 10, 2017
I enjoyed meeting some of their staff. They are really friendly people and took their time to help me get my truck. Thanks.
4 people found this review helpful.
Response from current dealership:
Thanks for allowing us to earn your business Terry. - Mike Dangerfield, Internet Manager @ Automaxx
Aug 1, 2017
200
Overall the experience was good but we were not able to agree on the Price. Mike was very courteous and professional.
6 people found this review helpful.
Response from current dealership:
Enjoyed working with you Dennis!  You bought the most AWESOME CORVETTE, too bad we couldn't come to a deal on ours.  But I still enjoyed seeing the photos you sent of the STINGRAY you bought! -Mike Dangerfield, Internet Manager @ Automaxx
Jul 20, 2017
This is by far the worst dealership I have been to. They will lie to your face just to make a sell than get mad because you chose to not buy a car that will kill you. I went in to look at a 2014 hyundai geneseis coupe and as i took it for a test drive i noticed that there were serious problems with the car. So i told the manager that if he could fix them id leave with the car after 3 hours of waiting around The manager looked me in my eyes and said man to man you can trust me that car is safe to drive home which is an hour away. I said I want to look at it I talked to the mechanic and he said that the car wasn't even safe to drive off the lot, none of the wheels are aligned ,and the tires were shredded to the point the wires were showing but when I told the manager I didnt want it he got mad and didnt want to talk to me after that and walked away
23 people found this review helpful.
Response from current dealership:
We appreciate the feedback.  Hopefully you can see that we had no intention of selling you an unsafe vehicle.  In fact, what other dealership would allow you to put the car in the shop and lift it up in the air so that you could inspect it thoroughly.  My mechanic never said that the vehicle was unsafe, he said that the tires needed to be replace as soon as possible.  That was all that needed to happen for the vehicle to be driven home.  There would have been no way for my manager to see that the tires were that wore on the inside, the same way you were not able to see them until it was on the
 More ...
Jul 11, 2017
Great and very helpful!
7 people found this review helpful.
Response from current dealership:
Thanks Tony.- Mike Dangerfield, Internet Manager @ Automaxx
Jul 6, 2017
Always fast to respond and very persistent to try and help find a vehicle.
4 people found this review helpful.
Response from current dealership:
Our Internet Department is here to help.  Let us know if your still looking for a new car! - Mike Dangerfield, Internet Manager @ Automaxx
Jun 27, 2017
Best customer service I've had in a long time, definitely earned my repeat business
5 people found this review helpful.
Jun 15, 2017
Guru9YRXS
Wonderful
5 people found this review helpful.
Apr 30, 2017
Guru1PLC
Outstanding Service
4 people found this review helpful.
Apr 29, 2017
Salman answered all of my questions
4 people found this review helpful.
Apr 23, 2017
I was looking at a used Toyota 4Runner online and drove 4 hours to visit the dealership. When I arrived and looked at the car, the sunroof was partially open so I opened it up the rest of the way. I discovered bubbling rust had been freshly painted black. I also found that on the hitch and could see black overspray on the bumper. The cars tires were shot and mismatched. The brakes were shot and the car was not even clean. I won't go back.
11 people found this review helpful.
Apr 13, 2017
ysipjc
Very responsive to emails
4 people found this review helpful.
Apr 10, 2017
They are very professional
3 people found this review helpful.
Apr 10, 2017
Timothy Spann helped me and my wife pickup a really good condition Jeep. He stayed in contact and helped up purchase the vehicle cash no finance. Ask for Tim Spann. If you buy from here.
5 people found this review helpful.
Mar 31, 2017
Very nice, and cordial. They went the extra mile to close the deal and even though I changed my mind due to personal timing issues they still were nice and offered a number of options to assist me in closing and still provided a folder with complete vehicle info for me to think about it after I got home. Top service.
3 people found this review helpful.
Mar 27, 2017
Was great, ended up buying a 2014 Ford Fiesta later that week from them. Very professional, helpful and courteous. Would recommend.
5 people found this review helpful.
Mar 17, 2017
Aztek_801
Contacted me immediately. Great communications.
4 people found this review helpful.
Feb 20, 2017
Drove two hours to see vehicle and was told vehicle was sold the day before without anyone contacting me before the drive, pretty upsetting. However, while I was there I looked at a few different vehicles and the sales staff was decently friendly. Overall, vehicles were priced a little high and the communication was not there.
10 people found this review helpful.
Jan 23, 2017
Very upfront with what i needed to do
6 people found this review helpful.
Jan 21, 2017
The staff at Automaxxx is reasonably fair. I was treated with respect. The process took longer than I would have liked however I did take the vehicle home that I wanted and I must say the more I drive it the more satisfied I am. Thanks to Micheal Cortes who was my salesman.
8 people found this review helpful.
Jan 12, 2017
Very informative, not pushy
3 people found this review helpful.
Jan 4, 2017
Danyele has contacted me on several occasions and have been great every single time. She is the kind of employee employer's need. She's great.she called, emailed and text with options, solutions, or just plain ole follow ups to my visits. I felt she listened to what I had to say about the vehicles that I am interested in as well.
6 people found this review helpful.
Dec 25, 2016
Excellent communication for Web Shopping.
4 people found this review helpful.
Dec 11, 2016
The experience was better than expected. They were prompt in getting in touch with me about the vehicle I was interested in. Although the vehicle sold, they still tried to assist in locating a vehicle for me.
6 people found this review helpful.
Nov 22, 2016
Made me feel they wanted to sell a vehicle.
2 people found this review helpful.
Nov 4, 2016
Lschmitz01
They contacted me within 24 hours by email and a phone call. We are looking at another car from another dealer and will make a decision by next week.
2 people found this review helpful.
Oct 25, 2016
Excellent customer service!
3 people found this review helpful.
Oct 19, 2016
Good communication just wasn't a diesel truck
2 people found this review helpful.
Oct 6, 2016
Dealer did a follow -up call. Would definitely consider doing business with them.
2 people found this review helpful.
Sep 30, 2016
Great customer service.
2 people found this review helpful.
Sep 17, 2016
Danielle was super - my schedule did not allow us to meet -
1 people found this review helpful.
Sep 17, 2016
Danielle has kept in touch with me regarding the car I was interested in. She is an asset to the company .
1 people found this review helpful.
Sep 12, 2016
Great response and follow-up to enquiries regarding vehicles it has for sale!
1 people found this review helpful.
Sep 1, 2016
advised that vehicle was already sold
1 people found this review helpful.
Aug 7, 2016
Dealer responded quickly, and persistently. Even when uldnt respond, they offered a bit more for my car. I then said do you have a discount for active duty military, and they said to come in and speak with the manager. Once I get there, there are like 15 salesman standing around, none of which were ready to help. Long story short, they were not willing to move a single penny on any vehicle in stock, when they made it seem like we could negotiate. Drove an hour and 45 minutes just to go there and was super disappointed to say the least.
6 people found this review helpful.
Aug 5, 2016
Very responsive
1 people found this review helpful.
Jul 29, 2016
A true pleasure to do business with, very helpful and professional. A steller staff!!!
3 people found this review helpful.
Jul 28, 2016
Sold this truck after l made an appointment to see and demo it. The truck sold, what can I say other than disappointed.
3 people found this review helpful.
Jul 24, 2016
Very good car for sale
1 people found this review helpful.
Jul 16, 2016
Quick professional service
1 people found this review helpful.
Jun 19, 2016
The response was quit. I gave them a 5 star.
1 people found this review helpful.
Jun 9, 2016
This dealer was great on contacting me and very knowledgeable about the vehicle that I am interested in and they set up an appointment time for me to see this vehicle
1 people found this review helpful.
May 25, 2016
Thhe vehicle I inquired about was not what I was looking for. The salesperson who greeted me has contacted a couple times by both phone and email to inform of new vehicles they have acquired and to see if I was still in the market,but nothing bothersome.
1 people found this review helpful.
May 24, 2016
Excellent customer service. I received a call from Danielle who was very helpful. The vehicle sold before I was able to get there but if the opportunity comes again I will definitely get in contact with them..
1 people found this review helpful.
May 14, 2016
I received the call for my inquiry of the 2008 Jeep patriot, made an appointment, missed the appointment. By the time I got there the car was sold but I found what I was really looking for, a 5 speed Honda Accord. Excellent service. From the guy that helped me buy the car Isaac to his boss Toney. Excellent service
1 people found this review helpful.
Apr 30, 2016
They was great because Ashley responded very quick! I didn't purchase the car or test drive it because it was out of my price range.: (
1 people found this review helpful.
Apr 30, 2016
A used car superstore. Salesman (Joe) was helpful, knowledge, and low key. No commission keeps the pressure off on the pricing, which from what I saw is very fair. Car I bought was as represented, no tricks or gimmicks. Mr. Dangerfield in the office was courteous, and fair. Altogether, as pleasant a car buying experience as one could hope for.
1 people found this review helpful.
Apr 29, 2016
Dave was great. Low pressure sales and educated on the vehicles.
1 people found this review helpful.
Apr 18, 2016
Called me first thing in the morning and I bought the truck that afternoon.
1 people found this review helpful.
Mar 21, 2016
Great people to do business with no haggling on the price started out with the Internet sales Ashley and she was great answered all of my questions and set up and appointment with a salesman and I was in and out with a truck I would recommend anyone to do business with these guys I was very pleased with the experience
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to write this 5 star review! We'll be sure to tell Ashley to keep up the good work.  These reviews mean a great deal to our company, we want to thank you for letting us earn your business the right way!- Mike Dangerfield, Internet Manager
Mar 9, 2016
Excellent
1 people found this review helpful.
Dec 11, 2015
Great communication with Kelly Taylor.
1 people found this review helpful.
Dec 5, 2015
Great
1 people found this review helpful.
Dec 1, 2015
I spoke w/ Kelly there over the phone prior. she was told I had 10,000 to spend. she said come see them.i got down there from Florence,never spoke to Kelly(she was internet sales) the salesman said "they don't negotiate" and I went back to Florence.i will NEVER suggest anybody buy a vehicle from those clowns!!!they let $10,000 walk out the door over $600--------wouldn't send my enemy to them.
5 people found this review helpful.
Response from current dealership:
We hate that there was a misunderstanding but we are a no haggle, no hassle dealership.  This means that the price you see online will be the sales price for the vehicle. Kelly and your salesperson both have access to our market analysis that I'm positive was sent to you or explained over the phone.  BUT WE DO NEGOTIATE ON THE VALUE OF YOUR VEHICLE AND WARRANTY PRICING AND OPTIONS.  That is what would have been the reason to come see us! - Mike Dangerfield, Internet Manager
Dec 1, 2015
Quick initial response but then found a day later the car was sold and still on your web site for several days.
0 people found this review helpful.
Response from current dealership:
With our 3 day Money-Back Guarantee we usually keep vehicles on the site until the 3 days is up.  After that it is officially considered sold.  We go through a lot of trouble to have the information and pictures accurate for each vehicle so we don't want to pull everything down and have to redo it immediately after.  We hope you can understand that is a business decision. If someone were to call and ask we would fully explain that process. -Mike Dangerfield, Internet Manager
Oct 20, 2015
Wanted too much for vehicle and wanted too much down
2 people found this review helpful.
Oct 6, 2015
SandyI
Chose a car and planned to return next morning to purchase, filled out financing ap online and was accepted. They sold the car to someone else that evening.
2 people found this review helpful.
Response from current dealership:
I always hate to hear when that happens.  You have to understand that without a small deposit we can't hold the vehicle.  We sell our entire inventory (170 in stock avg) every 40 days.  I hope that in the future you would still consider us a fair company to do business with.  We want to earn your business in the future.- Mike Dangerfield, Internet Manager
Sep 22, 2015
Great service and good people
1 people found this review helpful.
Aug 6, 2015
No pressure and helpful
Jul 24, 2015
On time, phone calls were great
Response from current dealership:
We try to make sure each and every customer gets the service they deserve!  Thanks for allowing us to earn your business the right way!
Jul 24, 2015
Put me n a car the same day I went up there good service made it happen
Response from current dealership:
I'm glad we were able to earn your business!
May 16, 2015
the purchase took forever; to much chatting. Then the car died 33 miles from the dealer, they took two days to tow it, Then they took two tries to fix it. Then returned it with no tags and forgot my paperwork in the shop. We are two hours away. So rather than express mail it to me, they did it the cheaper slower way. They knew I was coming in to test drive the car and it wasn't detailed yet. Very disappointing to buy a car and not be able to drive it for 9 days
2 people found this review helpful.
Response from current dealership:
We apologize for the inconvenience these issues might have caused you!  We have made sure to pay 100% of the cost to fix the car even after the sale.  But when dealing with Used Vehicles there is no way to predict what can happen after the purchase. As for the tag, we sent you a replacement tag express mail but we don't control when the mail gets delivered and it was sent during the weekend.  Hope we can still earn your business the right way in the future. Contact me directly if there is anything further you would like to discuss. -Mike Dangerfield, Internet Manager
Apr 15, 2015
Aithough I did not purchase one of their vehicles ...Mike Dangerfield (sales) was very helpful in everyway on selling me the 2008 Red Corvette. If I did look for a vehicle , I would do so @ AutoMaxx in Summerville, SC. for sure !
Response from current dealership:
Wow, thanks for the awesome review Ron.  You have no idea how much of an impact these have on our business and our reputation!  You taking the time to write this means a great deal.  Let us know if there is anything you need from us in the future! -Mike Dangerfield,Internet Manager
Apr 11, 2015
Dealer told me everything that I wanted to hear over the phone just to make me burn gas all the way down there and it was a totally different story when I get there!!!! Sucks
2 people found this review helpful.
Response from current dealership:
I apologize for not responding to you sooner and for the poor experience you had here.  We do a ton of business out of state and over the phone and hope to continue that business.  I assume that this is about the Autotrader Buying Center and if so there is not much control we have over that system towards the value of customer vehicles. The value of vehicles changes on a weekly basis and condition of a vehicle is subjective.  We hope you understand that we in no way tried to mislead you and that we would like to earn your business the right way!!  Let me know if there is anything we can do to
 More ...
Apr 11, 2015
they tried really hard to give me a fair deal but ultimately I found a truck I liked better somewhere else
0 people found this review helpful.
Response from current dealership:
Hope you love your new vehicle and we have no hard feelings!  It's all about finding the right combination of a good car and a good deal and it sounds like you did!  Congrats! -Mike Dangerfield,Internet Manager
Feb 23, 2015
Got me in a car when no one else would!
Response from current dealership:
I love it when a plan comes together!  Congrats on your new ride Ashley and thanks for giving us the opportunity to earn your business! -Mike Dangerfield, Internet Manager
Dec 8, 2014
Great.
Nov 11, 2014
Didn't have the truck listed, charge crazy monthly payments. And they make you wait forever
1 people found this review helpful.
Response from current dealership:
We do wish that the process was a quick in and out but you understand that the documents involved in purchasing a vehicle should not be overlooked.  We take the time to make sure that it is clear what you are getting and what you are signing.  As for the monthly payments... the lenders we have determine those figures and a wide range of factors go into the decision making process for monthly payments which is primarily a per customer basis.  We hope that your would allow us the opportunity to earn your business in the future! - Mike Dangerfield, Internet Manager
Jan 24, 2014
Outstanding warranty and professional staff.
Jun 19, 2012
excellent, knowledged, helpful staff....not too pushy

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