AutoMax Preowned Framingham

1199 Worcester Rd
Framingham, MA 01701

Sales: (508) 332-4151

Today 9:00am - 6:00pm
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https://static.cargurus.com/images/forsale/2017/07/28/13/12/2014_mercedes-benz_glk-class-pic-1963522287330834564-152x114.jpeg

2014 Mercedes-Benz GLK-Class GLK 350 4MATIC Used Cars in Framingham, MA 01701

Great Deal
$4,752 BELOW
CarGurus IMV of $27,340

Price: $22,588

Mileage: 40,115

Location: Framingham, MA 01701

Average time on market: 47 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2014 Mercedes-Benz GLK-Class GLK 350 4MATIC for sale - $22,588, 40,115 miles with Premium 1 Package, Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2017/09/28/14/24/2013_mercedes-benz_c-class-pic-6353995362059690067-152x114.jpeg

2013 Mercedes-Benz C-Class C 350 4MATIC Used Cars in Framingham, MA 01701

Great Deal
$3,062 BELOW
CarGurus IMV of $20,022

Price: $16,960

Mileage: 72,250

Location: Framingham, MA 01701

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Diamond White Description: Used 2013 Mercedes-Benz C-Class C 350 4MATIC for sale - $16,960, 72,250 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Memory Package, Backup Camera, Multimedia Package
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2015 Chevrolet City Express LS Used Cars in Framingham, MA 01701

Great Deal
$4,256 BELOW
CarGurus IMV of $17,254

Price: $12,998

Mileage: 40,489

Location: Framingham, MA 01701

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Designer White Description: Used 2015 Chevrolet City Express LS for sale - $12,998, 40,489 miles with Steel Wheels, Bluetooth
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2014 Chevrolet Malibu LTZ Used Cars in Framingham, MA 01701

Great Deal
$2,817 BELOW
CarGurus IMV of $13,766

Price: $10,949

Mileage: 62,190

Location: Framingham, MA 01701

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Atlantis Blue Metallic Description: Used 2014 Chevrolet Malibu LTZ for sale - $10,949, 62,190 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/24/10/49/2015_ford_f-150-pic-8233562494006866368-152x114.jpeg

2015 Ford F-150 Platinum SuperCrew LB 4WD Used Cars in Framingham, MA 01701

Great Deal
$4,434 BELOW
CarGurus IMV of $44,134

Price: $39,700

Mileage: 23,488

Location: Framingham, MA 01701

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2015 Ford F-150 Platinum SuperCrew LB 4WD for sale - $39,700, 23,488 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Off Road Package
https://static.cargurus.com/images/forsale/2017/07/19/13/19/2014_volkswagen_jetta-pic-4283779078052438418-152x114.jpeg

2014 Volkswagen Jetta GLI PZEV Used Cars in Framingham, MA 01701

Great Deal
$2,893 BELOW
CarGurus IMV of $16,842

Price: $13,949

Mileage: 36,376

Location: Framingham, MA 01701

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2014 Volkswagen Jetta GLI PZEV for sale - $13,949, 36,376 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/06/08/09/2011_nissan_juke-pic-3063691398906329812-152x114.jpeg

2011 Nissan Juke SL AWD Used Cars in Framingham, MA 01701

Great Deal
$2,354 BELOW
CarGurus IMV of $10,352

Price: $7,998

Mileage: 96,172

Location: Framingham, MA 01701

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Sapphire Black Description: Used 2011 Nissan Juke SL AWD for sale - $7,998, 96,172 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/01/12/50/2017_bmw_x4-pic-4581142510757491428-152x114.jpeg

2017 BMW X4 xDrive28i AWD Used Cars in Framingham, MA 01701

Great Deal
$5,119 BELOW
CarGurus IMV of $44,117

Price: $38,998

Mileage: 10,235

Location: Framingham, MA 01701

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2017 BMW X4 xDrive28i AWD for sale - $38,998, 10,235 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/08/01/12/47/2015_lexus_es_350-pic-2589128992500407046-152x114.jpeg

2015 Lexus ES 350 Used Cars in Framingham, MA 01701

Great Deal
$3,869 BELOW
CarGurus IMV of $26,608

Price: $22,739

Mileage: 30,347

Location: Framingham, MA 01701

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Starfire Pearl Description: Used 2015 Lexus ES 350 for sale - $22,739, 30,347 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/08/30/16/06/2015_lexus_rx_350-pic-7533283102118681385-152x114.jpeg

2015 Lexus RX 350 AWD Used Cars in Framingham, MA 01701

Great Deal
$3,384 BELOW
CarGurus IMV of $33,823

Price: $30,439

Mileage: 18,144

Location: Framingham, MA 01701

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Satin Cashmere Metallic Description: Used 2015 Lexus RX 350 AWD for sale - $30,439, 18,144 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2017/09/26/10/39/2015_volvo_s60-pic-2866168758369370772-152x114.jpeg

2015 Volvo S60 T5 Premier Used Cars in Framingham, MA 01701

Great Deal
$2,780 BELOW
CarGurus IMV of $21,008

Price: $18,228

Mileage: 26,010

Location: Framingham, MA 01701

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Bright Silver Metallic Description: Used 2015 Volvo S60 T5 Premier for sale - $18,228, 26,010 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/06/08/09/2015_audi_a8-pic-3126155494974346472-152x114.jpeg

2015 Audi A8 L 3.0T quattro AWD Used Cars in Framingham, MA 01701

Great Deal
$4,360 BELOW
CarGurus IMV of $41,248

Price: $36,888

Mileage: 46,454

Location: Framingham, MA 01701

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Description: Used 2015 Audi A8 L 3.0T quattro AWD for sale - $36,888, 46,454 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Climate Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/09/10/09/45/2015_nissan_rogue-pic-6780543488904981506-152x114.jpeg

2015 Nissan Rogue SV AWD Used Cars in Framingham, MA 01701

Great Deal
$2,482 BELOW
CarGurus IMV of $18,818

Price: $16,336

Mileage: 32,500

Location: Framingham, MA 01701

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2015 Nissan Rogue SV AWD for sale - $16,336, 32,500 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/11/20/08/22/2015_ford_f-150-pic-5142118050287101289-152x114.jpeg

2015 Ford F-150 Lariat SuperCrew LB 4WD Used Cars in Framingham, MA 01701

Great Deal
$4,189 BELOW
CarGurus IMV of $40,089

Price: $35,900

Mileage: 28,205

Location: Framingham, MA 01701

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2015 Ford F-150 Lariat SuperCrew LB 4WD for sale - $35,900, 28,205 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Off Road Package
https://static.cargurus.com/images/forsale/2017/09/09/09/14/2015_mercedes-benz_e-class-pic-7261200872058139571-152x114.jpeg

2015 Mercedes-Benz E-Class E 350 4MATIC Sedan AWD Used Cars in Framingham, MA 01701

Great Deal
$3,727 BELOW
CarGurus IMV of $32,626

Price: $28,899

Mileage: 33,778

Location: Framingham, MA 01701

Average time on market: 43 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2015 Mercedes-Benz E-Class E 350 4MATIC Sedan AWD for sale - $28,899, 33,778 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Appearance Package, Premium 1 Package, Bluetooth, Backup Camera, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 5, 2017
Nick Shallies
Lightning fast response to my inquiry. Pleasant and informative. Ended up making an appointment and ultimately purchased here. Long drive but worth it.
1 of 1 people found this review helpful.
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Nov 2, 2017
ruid61
Good communication
1 of 1 people found this review helpful.
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Nov 1, 2017
They tried to call when I just wanted to discuss it by email, so it died when I didn't call them back. Apparently, they were not interested in selling.
0 of 2 people found this review helpful.
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Oct 22, 2017
I would not recommend this dealership to anyone. They did not release my registration within the 7 day period as per RMV. My title for my trade in was cleared, but they still required me to put up the cost of the trade on my credit cards and would not release the registration to my new car until I did this. I had to dispute the charges to get the money back!
1 of 1 people found this review helpful.
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Response from AutoMax Preowned Framingham:

Stu,

I would first like to thank you for taking the time to provide your feedback. I apologize that your experience here with us fell short of your expectations. I would love to speak with you regarding your concerns in an attempt to make things right. My main goal is 100% satisfaction, 100% of the time. Please contact me at your earliest convenience.

Best,

Kayla
Customer Relations Manager
Automax Preowned
508-370-9600 x197
Oct 12, 2017
I was in contact with one of their internet specialists, Nicole. She was pleasant to deal with. I requested to speak with a sales manager to discuss the price of the vehicle but was informed this was against "company policy." I informed her that I was providing a cash offer so I just wanted to discuss the price of the vehicle with a sales manager before having to drive an hour to get there. After a couple back and fourths with her I was able to get her to provide me the price of the truck which was a higher figure than advertised on Car Gurus because I was not financing through one of their agents. This irked me a bit but at least they ultimately didn't make me drive an hour to be told this. Again, Nicole was pleasant to deal with and at the end was just doing here job of trying to get me to go to the dealer.
Is this review helpful? Yes | No

Response from AutoMax Preowned Framingham:

Hi Brett,
My name is Kayla, I am the Client Relations Manager at AutoMax. I appreciate you leaving your feedback, though it seems there may have been some confusion when Nicole was explaining our pricing. I would love to speak with you to see if we can come to a better understanding.
Please call me at your earliest convenience.

Thank you!
Kayla Ramos
Client Relations Manager
Automax Preowned
508-370-9600
Oct 10, 2017
Major things went well enough. Had car I wanted at reasonable price. Dealing with them was often a hassle though. Kept saying car would be ready before it was. Charged me for an inspection sticker, despite not being able to conduct inspection.
1 of 1 people found this review helpful.
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Response from AutoMax Preowned Framingham:

Anon,

Thank you for sharing your feedback. I'm sorry to hear your experience with us fell short of your expectations. I would like to try to make things right for you.

Please give me a call at your earliest convenience.

Thank you!

Kayla
Client Relations Manager
Automax Preowned
508-370-9600
Oct 2, 2017
I went to buy a car from this dealer and had a trade in great condition low miles. They wanted to give me $2,300 less than I owe. And under Kelly blue book. Then they increased the price of the car while I was trying to buy it. I also left messages and never got a call back. For the financing they wanted to me to lay 2% more interest than the rate at my local bank. Worst service I've had and have bought over 10 cars. There good prices are not worth it.
3 of 4 people found this review helpful.
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Response from AutoMax Preowned Framingham:

Brian,

Thank you for taking the time to share your feedback. I have tried a few times to get in contact with you, as I know you ended up purchasing a vehicle here with us. I would love to speak with you further regarding your experience.

Please give me a call at your earliest convenience.

Thank you!

Kayla Ramos
Client Relations Manager
Automax Preowned
508-370-9600
Sep 18, 2017
Striker51
They have this quirky rule that if the car is in the showroom then you can not take it for a test drive.I was told you negotiate the figures and if there is agreement then you can drive it! Negotiate a USED car without driving it. Not a good policy. Without being able to drive it caused me to ask a bunch or question via email. NONE of my questions were answered. Good price, nice car , not so good dealer.
5 of 8 people found this review helpful.
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Sep 15, 2017
Mike Ebrahim
Car was dirty, they didn't care to clean it up before showing . It had lots of scratches and one big dent which they said they didn't notice!! Sales lady has zero idea about cars.
1 of 1 people found this review helpful.
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Sep 6, 2017
Rivera121315
Very Friendly when I called!
1 of 2 people found this review helpful.
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Sep 6, 2017
LandensMorMor
VERY attentive with calls/texts. Great sales man my husband spoke to. Unfortunately the car sold before I could get there! But, he is still trying to help me find something that I would like! Highly recommend this dealer ship!! Great customer service and prices. Well worth you look!!
1 of 1 people found this review helpful.
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Sep 4, 2017
Culli
I had a great experience unfortunately the vehicle was not what I was looking for.
1 of 1 people found this review helpful.
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Sep 3, 2017
Is excellent dealer very responsible and more important is service is 5 star Mateos thank for everything
1 of 1 people found this review helpful.
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Aug 31, 2017
Dealer was good. Very prompt. Still in contact with them.
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Aug 28, 2017
Never go to this Dealer. I called and booked for appointment and the salesman confirmed availability of the Car but got there to be told Car isn't available. Also they tried to force me to use their Lender. VERY HUGE BAD EXPERIENCE
3 of 4 people found this review helpful.
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Aug 23, 2017
The process was quick and easy. The dealership was informative, responsive and very professional.
1 of 1 people found this review helpful.
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Aug 18, 2017
Sergio Lopera
excelent
1 of 1 people found this review helpful.
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Aug 4, 2017
Guru939XV
Ended buying new, but quick to respond.
1 of 1 people found this review helpful.
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Jul 31, 2017
An amazing experience from start to finish. It was my first time buying a used car but my salesman, Raphael, did a great job of making me feel comfortable and answering every question I could think of. Their pricing is up front and easy to understand and I truly felt like I was getting the best deal out there. I sat with Mariana in finance and she was equally as professional and helpful. It wasn't long until I was driving off the lot on the SAME DAY with my brand new (used) car! Thank you so much Automax, I will definitely recommend you to everyone I know!
1 of 1 people found this review helpful.
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Jul 28, 2017
Guru924G8
I bought a different truck at Automax than the one I initially chose and Natalia did a great job of helping me find exactly what I was looking for.
Is this review helpful? Yes | No
Jul 5, 2017
Ripoff notice!! I drove from western mass to look at this Enclave. The salesaman acted dumbfounded by the hail damage all over the hood and roof. I said who wouldn't notice this. He said you'd be surprised. It took me 1/2 the ride home to realize how ridiculous this salesman was to say this. Unbelievable!! In other words this will be back on the lot for some sucker. Don't be the one!! He then gets the manager who tells some story about buying this car from an auto body shop who was suppose to fix it. I asked if they inspected it before posting all these pics on line. Mind you its waxed and posted on the website yet he's trying to make me believe this is the first he's seen the damage. Oh another 6 inch gauge on right rear quarter. It amazes me this dealership is in business. Don't trust a word they say !!
8 of 8 people found this review helpful.
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Jul 4, 2017
The dealer told me the car wpuld be ready for me upon arrival, well far from the truth. The car was so dirty inside that you could not get in the car. Wow!
4 of 5 people found this review helpful.
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Jun 3, 2017
Ddmau
Advertised vehicle had no accidents but it had. Also, warranty no applicable without additional cost because vehicle came from Canada and not transferable.
3 of 3 people found this review helpful.
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May 30, 2017
Within an hour I had received a phone call and an email from a manager regarding this car. I had my eyes on a different one at another dealership but wanted to get information on the one they had. Overall, Automax was very attentive.
1 of 2 people found this review helpful.
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May 29, 2017
Timely Responded.
0 of 2 people found this review helpful.
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May 26, 2017
kobey1
Good Communication, but I chose a dealership closer to me.
0 of 1 people found this review helpful.
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May 21, 2017
GuruR9JK
I went to look at 2 cars. I confirmed 11 AM for 12 PM appointment same day. When I showed up (after driving 45 minutes) they said 1 car sold the day before and the second 1 hour before. It was extremely disappointing and I did feel that the cars weren't truly sold when they said. I wouldn't trust this dealership and I would definitely double check them before making a drive.
11 of 11 people found this review helpful.
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May 17, 2017
Switch and bait... was emailing back and fourth and let them know up front what our budget was and never once said that the price was only if we financed with them. Didn't let us know until my husband went to see the car.
14 of 15 people found this review helpful.
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May 12, 2017
sreid1989 .
Amazing!
1 of 4 people found this review helpful.
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May 12, 2017
arazak
Excellent follow up. Still in conversation about visiting & test drive
0 of 2 people found this review helpful.
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May 10, 2017
a good place that i feel i can try them. (not buy yet)
0 of 2 people found this review helpful.
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May 10, 2017
great dealer
0 of 3 people found this review helpful.
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May 6, 2017
They had the car I wanted at the Marlboro location. Fabiana and Lance were very helpful in getting the deal that I wanted. The carfax and other details were presented so there was no question as to what I getting. Highly recommend them. Thank you.
0 of 1 people found this review helpful.
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May 3, 2017
Wayward0331
Felipe and the Automax team were great. Was a smooth experience.
0 of 2 people found this review helpful.
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Apr 29, 2017
While we read the reviews to Automax, we thought this car was a good deal deserved a look. Made an appt, which was not recorded somehow so when we arrived car did not have any gas. Made the mistake of taking it out anyhow and ended up not even making out of the parking lot and stalling out on rt. 9. Nough said there said i think.
5 of 6 people found this review helpful.
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Apr 25, 2017
quick response, ,notified me when it sold and made other suggestions.
Is this review helpful? Yes | No
Apr 4, 2017
Great people, bought my car. Thanks for a great Customer Service.
Is this review helpful? Yes | No
Mar 27, 2017
Greglestage
Worst car buying experience ever! Dealer lied and told me i could only get the advertised price if i financed at the dealership and tried to stick me with a crazy high rate (i had great credit). Finance guy, Dave, was abusive and yelled at me because i refused to take the high rate and pay $350 for out of state registration courtesy fee, on top of the car delivery fee and bs doc fees of $595. Salesman Dwayne promised he'd have the car delivered for $100. After the purchase everyone stopped returning calls and they made up excuses as to why they couldn't deliver the car. It took them a week and a half to even make an extra key and get the car ready. These guys are not trustworthy. Go someplace else. What little you may save is not worth the hassle.
16 of 17 people found this review helpful.
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Mar 8, 2017
Horrible. Lured me into to test drive a car that was already "sold" but then was still for sale a week later. Looks like a trick they've pulled before based on reviews. Not trustworthy and a waste of time.
17 of 17 people found this review helpful.
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Response from AutoMax Preowned Framingham:

Hi Morgan,

I'm very sorry to hear that this happened to you - we have been in the process of switching our inventory management software, and so miscommunications (while rare) can happen. I will definitely look into the issue, and if you have further questions or concerns, please call our customer support center at (508) 305 2530.

Thank you,
Team Automax
Feb 26, 2017
Omg I love it Martin is great as well everyone at the dealer i got the minivan on this review so easy to drive , clean and fair for the price highly recommended
0 of 1 people found this review helpful.
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Response from AutoMax Preowned Framingham:

Hi Alex,

Thanks for the shout out to Martin, we're always happy to see that our sales team is doing right by their customers! Hope we can be of service in the future; please recommend us to your family and friends.

-Team Automax
Feb 5, 2017
Wishlist58
Automax provided a stress free buying experience. I also really liked the Smartprice option, where they dramatically reduce the purchase price if you finance through their approved banks.This all means that you get a great price without having to haggle. They took care of everything, so that when I purchased the car it was like brand new. There was slight imperfection on a key button in the car and when I pointed it out they replaced it at new additional charge to me. The sales agent was very helpful too. All in all, a great experience. I would definitely recommend them to friends and family and will be back when it is time to get my next car.
1 of 2 people found this review helpful.
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Response from AutoMax Preowned Framingham:

Thanks for the informative, positive review! Glad to be of service, and I do hope you return for any future car buying or service needs.

-Team Automax
Jan 30, 2017
The dealer got back to me and we set up an appointment. We went and saw one of the cars I wanted to test drive. The car was clean and no issues. I requested another car two years older but the car was in for service, so I have another appointment to see and test drive on another date. So far all good. I finally got to test drive the 2013 and am satisfied with the car as my choice. Working with Ian is a pleasure and he is down to earth and takes the time to inform and get back to you with any info available. I'm taking delivery of the car on monday after waiting for a part and mats.
1 of 2 people found this review helpful.
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Response from AutoMax Preowned Framingham:

Hi Al,

Thanks so much for the positive review! I'm glad that you had a great experience with us, and I hope you recommend us in the future.

-Team Automax
Jan 26, 2017
Very quick to respond. Great customer service. Notified me with price drops, as well!
1 of 1 people found this review helpful.
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Jan 16, 2017
The sales person was nice and informative. I didn't end up buying from them, but it wasn't because I was dissatisfied with my experiences with them.
1 of 1 people found this review helpful.
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Jan 10, 2017
Made an appointment to see a car. Mad an appointment to see it the next day. Responded to a text at noon that I was coming in around 3. Texted ahead that I would be 15min late. No response to either text. Arrived and was told that the car that I wanted to look at had been sold. Really? You couldn't have called me to let me know?
16 of 16 people found this review helpful.
Is this helpful? Yes | No
Jan 9, 2017
Good reply time from them, terrible yelp reviews from many people, they had a reason for the reviews but I did not want to waste my time, so I did not give them a chance to prove it.
4 of 5 people found this review helpful.
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Dec 12, 2016
rehen
The dealer attention was good, however I would like to suggest they take pictures more representative of the vehicle they are selling. The vehicle I was interfere in looked great on internet and NOT so much in person
3 of 5 people found this review helpful.
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Dec 11, 2016
The dealer made contacts and shared every information I needed. Unfortunately I didn't chose to buy the car because of various reasons that do NOT include any issues with the dealer or the car.
1 of 1 people found this review helpful.
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Dec 7, 2016
mcstephen66
5
Horrible!!! Drove 5.5 hrs to get hear to purchase what I saw on line and even went to the bank before hand. Turns out they could not sell the car because they did not have the title yet and failed to mention or show in the add that the quarter panel on the drivers side was damage. Parking is hell there. I have bought 32 cars in my life and will never buy from here. What a waste of time. Cars on the lot are beautiful and high end but who knows if you can buy it that day or wait a week like I was told.
17 of 18 people found this review helpful.
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Dec 3, 2016
I asked in four emails if they would tell me the brand of the lift kit installed on the Jeep. The sales person would answer that he was too busy and would try to look later. Then suggested I come to the dealership to look. He could have crawled underneath and looked quicker than it took him to write me one email!!
11 of 12 people found this review helpful.
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Nov 14, 2016
Dealer contacted me in a timely manner.
3 of 4 people found this review helpful.
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Nov 14, 2016
The service was great. Frank Real took care of us and he was friendly, knowledgeable. I would recommend the dealership. The car was in pristine condition but they are still doing a full detail and additional checkpoints.
1 of 1 people found this review helpful.
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Nov 9, 2016
norr1993
Good contacts, not very much info
Is this review helpful? Yes | No
Oct 22, 2016
Dottiep
Professional, no pressure, very comfortable.
Is this review helpful? Yes | No
Sep 30, 2016
Quick response
0 of 1 people found this review helpful.
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Sep 28, 2016
Classic used car dealer "bait and switch". Drove 2 hours to see the only car I was interested in.......took a deposit the night before and tried to get me to look at another car they had in stock.
11 of 11 people found this review helpful.
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Aug 3, 2016
A bit of a mixed bag with this dealer! They contacted me right away (2x by phone & an email & by text) I did set up an appt to see vehicle and was then contacted by phone to confirm 2x the morning of plus sent a text telling me who to ask for. I was greeted by the salesman assigned to me we talked about the car etc., went out to look at it for a test drive but then I was told that he had another client and someone else was doing my test drive - ok! I thought - but when test drive was done I was told my original person had to deal w a client & the test drive guy was going to work w me!!! That was a little annoying but stuff happens!...So I end up deciding to buy and am told that he is still waiting on the title but i can get started so next stop is the finance guy after waiting almost an hour I go in to finish deal. Unfortunately that was the last time I saw or spoke to my 2nd salesman. Three days later I called to just get an update and after getting a call back he said he would check on title & price (since price for car on paperwork was diffferent then price agreed to...) and call me back - well NO call - I called next day & was told he tried calling me 3x but I didnt answer which is hard to believe especially since there was no voicemail either & the finance guy called me same day w NO problem!! Nevertheless the salesman said he was still waiting on title but the finance guy had told me the title came in the day before !!??!! ...I explained that to salesman who said he "wasn't aware" & the car was not ready until possibly next day (now 5 days since purchase). Here's the thing a simple call to update from the salesman would have been better business its like once they reel you & get your business you're on your own when it should be the other way!!! All the calls to get me there then none initiated by salesman when done, its disappointing!! To be clear, I wasn't expecting car to be ready when I called but keeping the customer up to date on status of the vehicle they purchase only takes a second & should be a priority!! The 2nd salesman seemed to be eager to make deal but not to keep up with his clients after. I shouldnt have to do all the follow up when I just spent $$ with your business! .....I heard more from the finance guy then the salesman. I wonder when I would have been contacted if I didn't.
19 of 19 people found this review helpful.
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Jul 21, 2016
Contacted me via email and phone right away, they were appropriate in their response
1 of 1 people found this review helpful.
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Response from AutoMax Preowned Framingham:

We know just how stressful it can be to purchase a new vehicle, so we're glad your experience with us was pain-free. Let us know if there's anything we can ever do for you! -The Automax Team
Jul 16, 2016
Dealer was very responsive in following up with requested information. Although a purchase has not been finalized, they have continued to keep me posted regarding price drops, vehicle features, and sales staff. Positive experience from over three hours away.
Is this review helpful? Yes | No
Jul 14, 2016
Dealer very good about communication and follow up. Have not visited yet but they seem very progessional in their sproach.
0 of 1 people found this review helpful.
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Jun 22, 2016
Very Responsive
0 of 1 people found this review helpful.
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Jun 21, 2016
I set-up an appointment in the morning and drove 45 minutes to the dealership. Met with a salesman who after a short time, told me the car was in the body shop for some "work".....he was apologetic and followed-up with me two days later when the car was back. By that time, I had lost interest and also checked reviews on Yelp that detailed many similar problems with this dealer.
6 of 6 people found this review helpful.
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Jun 8, 2016
I am seeking a company vehicle. Once I said I was shopping around the manager told me to come back when I'm ready to make a deal. They refused to give me a trade in value for my truck and I didn't even show me the vehicle I was interested in.
8 of 8 people found this review helpful.
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Jun 2, 2016
Terrible. Drove 1.5 hours to see vechile which we had appointment for and car was filthy. Never prepped even after they assured me it was reAdy for sale.
7 of 7 people found this review helpful.
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Jun 2, 2016
meher279
5
We met Frank and he was very helpful. Did not like the car itself but Frank provided all the information we needed.
Is this review helpful? Yes | No
May 23, 2016
The car has many issues when I bought it. The hood was broken and it needed 4 breaks. They said the breaks where new...they where not. I also had issues with the rims all four rims where bent and it needed new tires. The tires where new fyi but had a bad road force. Took the car to BMW and they verified all of this and fixed my hood and breaks. Went back to automax and they tried to fix the rims. They then found the front wheel bearing was bad and I noticed the AC was not working correctly. It went back to the BMW dealer to do the work. The car is better now but still has slight road issues. I will be contacting the dealer ship again. They have been friendly on getting things fixed and responsive for the most part. But, i did buy the car on a Monday and it spent an entire week at a shop. I know more about cars than the average person and found these faults but, other may not have. Buying a used car is still buying a used car. Unless its certified preowned you need to be careful what your getting. I did get a decent deal on the car and it cosmetically its in great shape.
6 of 6 people found this review helpful.
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May 20, 2016
Great
0 of 1 people found this review helpful.
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May 15, 2016
I was contacted once by manager but he made no attempt to work with me in meeting my budget. I made reasonable offer but dealer wasn't willing to negotiate. Will never buy a car from them. Definitely not recommended
6 of 8 people found this review helpful.
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Apr 16, 2016
Great !!
0 of 2 people found this review helpful.
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Apr 10, 2016
They lied! Made an appointment to see car drove 2+ hours in Saturday traffic. Finally got there, was told sales rep was in another building, waited, then told that he has been out for a few days hmm talked to him Thursday hmm So another salesman came over, told him what vehicle, he looks it up in computer, Great all is happy "let me get the key" waited again. Was offered delicious popcorn! Waited waited waited.. He comes back to tell us car has been sold!! Strange made the appointment looked it up in computer but is was suddenly sold..this walked out of dealership. Drove 2 hours home not to happy! Received a phone call the man wanted to know why I missed the appointment ..told him I went you said you sold the car!!! waited on phone he comes back to say oh we got a deposit the buyer is going to bring his mechanic to check it out if he doesn't want it you can buy it .. Answer was No way Not Interested! Now that is a total bait and switch! Terrible business practice.. The vehicle was still listed I wrote to them under a different name that night they write back and said oh yes when do you want to see it.. Wrote back and said meet me half way ...surprise they could not to that.. Bait and fish dealership!! If you want free popcorn go there that's the only good thing! I would rate them a -10
11 of 12 people found this review helpful.
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Apr 9, 2016
Salesman promise a lot but don't come through. God forbid if you have any issues with your car. Once they make the sale they give you the run around. Much better dealers out there
5 of 5 people found this review helpful.
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Apr 4, 2016
Waited for 10 min in the lobby, could not get anyone's attention, took my business elsewhere.
5 of 5 people found this review helpful.
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Apr 2, 2016
confe
But the car was already sold.
1 of 1 people found this review helpful.
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Mar 30, 2016
fast and responsive but very, very pushy. Multiple msgs even after I told them I am looking around
2 of 2 people found this review helpful.
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Mar 29, 2016
Good
Is this review helpful? Yes | No
Mar 27, 2016
This was the worst car buying experience ever! Not only did the salesman lie many times his manger as well as the general manger lied to me about the delivery day, Each day the answer was that I would get the car the next day. It took them a week to deliver the car. Save your money and buy some where else. In the event you did buy a car and have issues contact the lending institution in my case TD Bank and lodge a dealer complaint. Only after TD Bank contacted the dealer did I get my car. BUYER BEWARE!
8 of 8 people found this review helpful.
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Mar 23, 2016
Good
0 of 2 people found this review helpful.
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Mar 15, 2016
Great pricing and good service.
0 of 1 people found this review helpful.
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Mar 11, 2016
Awesome experience see Sam
0 of 2 people found this review helpful.
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Mar 6, 2016
They contacted me real quick . and and help and answer all my questioning. Thanks
0 of 1 people found this review helpful.
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Feb 28, 2016
great professionally response
0 of 1 people found this review helpful.
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Feb 18, 2016
Good inventory, well-run operation, salesperson very diligent with outreach & follow-ups but without coming across pushy.
Is this review helpful? Yes | No
Feb 17, 2016
Got the car I was looking for at the price I wanted to spend
0 of 1 people found this review helpful.
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Feb 15, 2016
Two time call me and going to the dealers , never can seed de car
4 of 4 people found this review helpful.
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Jan 18, 2016
large selection,helpful staff
0 of 1 people found this review helpful.
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Jan 13, 2016
Attentive staff, easy test drive and good follow up. We bought completely different vehicle elsewhere, but would shop there in the future, especially if Ana is still there!
0 of 1 people found this review helpful.
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Jan 11, 2016
Although they did contact me right away their contact went from helpful to harassing very quickly. Sending me several emails and calling me several times confirming appointments with them that I never made. Four phone ca)s and seven emails in one day is excessive!
4 of 4 people found this review helpful.
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Jan 4, 2016
Great experience and customer service
0 of 2 people found this review helpful.
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Dec 29, 2015
Best car buying experience! Jensen was fantastic. In and out of there like a breeze with a beautiful new car!! Thanks, AutoMax: Jensen and Paul in particular!!
0 of 1 people found this review helpful.
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Dec 24, 2015
They were very nice to deal with.
0 of 1 people found this review helpful.
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Dec 20, 2015
no follow-up after initial call
4 of 4 people found this review helpful.
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Dec 17, 2015
Car was very nice. Ended buying elsewhere, but no complaints for this dealer.
Is this review helpful? Yes | No
Dec 8, 2015
would never recommend, bought from other dealer, rude and unprofessional
4 of 4 people found this review helpful.
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Dec 5, 2015
Excellent
0 of 1 people found this review helpful.
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Dec 1, 2015
Great experience with this company. Sal is the best
0 of 1 people found this review helpful.
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Read 59 old reviews
Nov 21, 2015
Great. Mr. McCarthy was very helpful.
Is this review helpful? Yes | No
Nov 15, 2015
Bought the SLK350! Service was great and the transaction easy and first rate. Dealer did respond to my inquiry...
Is this review helpful? Yes | No
Nov 6, 2015
Sales person was not very knowledgeable. Not a friendly place.
2 of 2 people found this review helpful.
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Oct 30, 2015
Raise the listing price when I call him
3 of 3 people found this review helpful.
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Oct 21, 2015
They are very terrible specially their finance person ,they just never explained you clearly how much they are charging you for doc fees and others and will add random packages like GAP even without your knowledge and they will have you sign all those papers without ever discussing that if you even want those packages. I will never go to this dealer due to trust factor.
6 of 6 people found this review helpful.
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Sep 12, 2015
Load of accident repaired cars that doesn't show up on carfax, be warned.
5 of 5 people found this review helpful.
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Sep 2, 2015
Impressed with their willingness to work with me in getting the car that i want.
0 of 1 people found this review helpful.
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Aug 20, 2015
Sales and service are excellent, Business Manager is obnoxious. I bought the car anyway
0 of 1 people found this review helpful.
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Jul 24, 2015
Attentive %100, very professional service and called me and sent me email, good team. I can' t by a car but good team..
Is this review helpful? Yes | No
Jul 17, 2015
Excellent customer service from Mike O.
0 of 1 people found this review helpful.
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Jul 7, 2015
We received the typical car dealership run around and were not given what we were promised. Every time we contact them they say they will return our calls, and they do not. Very frustrating.
1 of 1 people found this review helpful.
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Jun 26, 2015
Good overall experience. Sales person Mike J was fantastic. Extensive stock. Would certainly recommend to others.
Is this review helpful? Yes | No
Jun 25, 2015
Went to see a car that I viewed online. It was hard to believe that it was the same car. The sales person told me that they would clean it up and put new tires on it so I could drive it. I call him the following week and he never returned my call. good luck with this place.
Is this review helpful? Yes | No
May 11, 2015
Very helpful friendly atmosphere would buy from again
Is this review helpful? Yes | No
May 6, 2015
Great
Is this review helpful? Yes | No
Apr 26, 2015
Good
Is this review helpful? Yes | No
Apr 6, 2015
pschastny
Instant communication from the time I submitted my inquiry. Received prompt and professional follow-up from members of the dealership team. Wasn't able to take a test drive due to personal scheduling conflicts otherwise I would have.
Is this review helpful? Yes | No
Feb 10, 2015
Sold before I messaged them.
Is this review helpful? Yes | No
Feb 10, 2015
Drove 3 hours to look at car then told me they sold it.. was still listed for sale over a week later. They keep emailing me asking if I'm still interested I respond then they say sorry it's sold...
Is this review helpful? Yes | No
Jan 27, 2015
Sales person friendly. The no haggle price was reduced the next day. Car needed to have jumped starter twice and the vehicle did not have all the advertising amenities.
Is this review helpful? Yes | No
Jan 8, 2015
Rooked me on the trade in a several hundred, versus other (older) quotes, but the price paid was good. "No negotiation pricing" is used there. Saves time. Car Gurus price rating seemed consistent.
Is this review helpful? Yes | No
Nov 19, 2014
Ryan sent me a couple of e-mails but apparently he was clueless to everything else. I told him to call me and never did. Frustrating!!
Is this review helpful? Yes | No
Oct 21, 2014
When I decided upon a different truck the salesman was rude and hung up on the call. Think twice about buying a car from this dealership.
Is this review helpful? Yes | No
Oct 4, 2014
Dino was an excellent salesman and truly put the customer first.
Is this review helpful? Yes | No
Sep 30, 2014
Great service, got to me very fast and were all very kind.
Is this review helpful? Yes | No
Sep 27, 2014
Good
Is this review helpful? Yes | No
Sep 20, 2014
Bought my car from them great customer service
Is this review helpful? Yes | No
Sep 5, 2014
sunrise1313
very pleasant
Is this review helpful? Yes | No
Aug 19, 2014
Terrible customer service! Condescending and dishonest! Overall bad experience!
Is this review helpful? Yes | No
Aug 13, 2014
Fast response on the initial call but failed to return follow up calls or e-mails
Is this review helpful? Yes | No
Jul 31, 2014
pichaya13
The sales person did not prepare any information about the car i inquired about. Also, he has very limited knowledge about cars. He made me traveled there just to realize that my car wasn't ready to test drive.
Is this review helpful? Yes | No
May 11, 2014
Dealer called back as soon as they get my inquiry about the car.
Is this review helpful? Yes | No
May 5, 2014
jordzilla
5
Best complement: I purchased the car from them. All aspects of my experience with AutoMax Preowned was above my expectations. They were honest, their products were as good or better than their advertisements, and they were incredibly professional yet warm. Kudos to Issac, Kevin, and Aiden in sales, and Mike R. in finance. They all worked together to make purchasing my new (gently used) MB SLK300 easy, as well as got me the best value for my trade, and an awesome loan with a surprisingly low rate. They are now my go to destination the next time we are ready to buy a car.
Is this review helpful? Yes | No
Apr 21, 2014
They were more concernée about closant Time than closeing thé deal
Is this review helpful? Yes | No
Apr 5, 2014
Bought the car , typical old school car buying experience(not great) my only real complaint is I waited 4.5 hours for the delivery of my car on a cash sale!!!!
Is this review helpful? Yes | No
Mar 5, 2014
The best dealer I ever been. I highly recommend to any one to go there. Very satisfied customer!
Is this review helpful? Yes | No
Feb 27, 2014
Ok
Is this review helpful? Yes | No
Feb 15, 2014
They act as though they truly want my business.
Is this review helpful? Yes | No
Feb 5, 2014
Dealer I dealt with is unprofessional and not willing to work with you!! I ended up buying somewhere else
Is this review helpful? Yes | No
Dec 1, 2013
good
Is this review helpful? Yes | No
Nov 6, 2013
Responded; however, very negative. would not do business with them.
Is this review helpful? Yes | No
Oct 31, 2013
I didnt wind up buying but response was quick and thofough
Is this review helpful? Yes | No
Oct 30, 2013
Not willing to negotiate whatsoever never will look again at anything they have
Is this review helpful? Yes | No
Oct 23, 2013
Dreams44
Great
Is this review helpful? Yes | No
Oct 19, 2013
The car we looked at had serious damage and was patched up and put out on the lot looking like new, after researching this vehicle we found one side of the car had been replaced, anyone thinking of purchasing a car from this store should do a CarFax...
Is this review helpful? Yes | No
Sep 7, 2013
OK but not committed to the customer
Is this review helpful? Yes | No
Sep 7, 2013
They responded, and we went there because they had a great selection of the cars we wanted. In fact, we got our car there. The employes were very nice and the car is in pristine conditions. We got it a a very good price. The after sale communication has been a bit slow, but they have responded well after some prodding.
Is this review helpful? Yes | No
Jun 29, 2013
Good experience. Though they never negotiate on sales price and don't give anywhere near as much for your used car as most other dealers.
Is this review helpful? Yes | No
Feb 13, 2013
No high reassure typical sales Everyone was extremely friendly and relaxed Great service Highly recommend
Is this review helpful? Yes | No
Feb 5, 2013
Awesome dealer.. great selection, great prices, easy financing, and transparent to deal with... would definitely recommend you check out AutoMax
Is this review helpful? Yes | No
Jan 17, 2013
angrandin
Dealer ok but showed us a car that was scraped and nicked....wouldn't reduce the amount because of that. Salesman really knew his cars.
Is this review helpful? Yes | No
Jan 6, 2013
Outstanding experience beautiful inventory informative sales team. Paul Decarlo was very helpful and quickly found the right Mercedes for me. Management and financing was professional and a pleasure to deal with. I easily finance my car with Dan Johnson. I look forward to doing more business with Automax Preowned in the near future
Is this review helpful? Yes | No
Dec 6, 2012
Spoke with Isaac, contacted me right away. Did not buy from them but happy with the communication
Is this review helpful? Yes | No
Nov 6, 2012
Great service, the sales group are the best I haven't seen in my life. We were treated with respect and all concern was talking care of great place to buy your Vehicle. will buy there anytime. Great job.
Is this review helpful? Yes | No
Aug 24, 2012
Seemed to be nice over the phone. Loved the price but the car did not have all of the features I wanted.
Is this review helpful? Yes | No
Jun 30, 2012
Salesman researched what I needed.
Is this review helpful? Yes | No
May 31, 2012
Had 5 Corvettes there. Was leery on cars there for over 270 days.
Is this review helpful? Yes | No
Mar 5, 2012
George & Maria Hogan
65
They seem to have good prices but never follow up or keep in contact with you.
Is this review helpful? Yes | No
Feb 20, 2012
This dealer was not interested in selling the car i inquired about, they didn't follow up on my emails and calls.
Is this review helpful? Yes | No

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