Audi Manhattan

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800 11th Ave, New York, NY 10019
Map & Directions

Sales: (888) 814-6626

Service: (212) 515-8200

Today 9:00am - 7:00pm
(Open Now)
show business hours
Nov 27, 2016
Good follow through
1 of 1 people found this review helpful.
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Sep 20, 2016
Very unprofessional people. ..do not respond even when promise to call back. ..
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Aug 10, 2016
Jantech
Dealer contacted me but the car was sold by the time I was able to respond. I found them very good at reaching out.
1 of 1 people found this review helpful.
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Aug 7, 2016
Great follow up both email and phone call
1 of 1 people found this review helpful.
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Jul 26, 2016
Dealer responded knowing the car was unavailable. Not a nice thing to do.
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Jun 23, 2016
This was a very good shopping experience! Dealership and salesman was attentive and understood my needs. Their follow up was outstanding!
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Jun 3, 2016
Couldn't be better highly recommend!!
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May 16, 2016
They response back fast
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May 1, 2016
all around a quality experience. I was looking for a specific certified pre-owned vehicle. no bait and switch or creepy sales tactics. they made the whole process super fast. no games with financing. they matched the best rate I found and had all the paperwork ready for me the next day.
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Mar 29, 2016
avoided my questions about the car was only concerned about getting me into the dealership which was too far and i was interested in a particular vehicle
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Mar 16, 2016
Very poor!! Had S7 listed and they didn't contact me till it was on its way to Tx
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Feb 23, 2016
The reviews about bait in switch seem to be accurate. I messaged about a vehicle. Two days later I was sent a video. I then emailed to set up a test drive and was advised it sold the morning before. Although I was emailed information about it the morning before and it was not mentioned that it was pending. When I called to speak to the rep he offered to let me know about 2016 vehicles when the vehicle I was looking at was a 2012.
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Jan 5, 2016
very prompt in responding
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Dec 15, 2015
Highly knowledgeable and professional. They were fantastic!
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Dec 4, 2015
Prompt follow-up by phone and email. Courteous. Found a car closer to home, but these guys would have been next.
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Nov 20, 2015
Very nice, helpful and responsive. The salesperson we delt with, Elizabeth, was extremely knowledgeable.
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Jul 8, 2015
Exceptional customer service!
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May 19, 2015
Felt like bait and switch when dealing with Audi Manhattan. They advertise an extremely good deal on an Audi to get you to call them. Then of course they mention that one just got sold ( I stil see car advertised) and try to up sell you on another less inferior car. Even then they seemed very disorganized about what they had in their inventory. All in all I had a very bad experiment and wasted time and effort from my side
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May 4, 2015
Basically, I was forewarned by Yelp comments that they pull a 'bait & switch' scheme. In my case, they placed a polished pic of a good-priced 2013 A5 model & even initially say via E-mail feedback "it's available", then when U call all of a sudden it's not available anymore & they refer U to a salesperson to convince U to purchase a new vehicle. I adamantly told them I was not looking for a new one (3rd car for wknds.) & I wanted that 2 yr. old less expensive model. Basically their unscrupulous & your internet service should no longer represent them. They indirectly give cargurus a bad reputation!
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Apr 18, 2015
My wife and I drove all the way from Long Island into the dealer's showroom in Manhattan just to be shown some dented and scratched used Q7's that in my opinion weren't ready to be offered for sale. You would think that Audi's flagship dealer in the tri-state area would be better than that.
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Old Dealer Reviews

Jan 23, 2015
great
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Jan 21, 2015
Always a pleasure to work with.
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Dec 30, 2014
dealer wants to make comfortable and give the best deal. no beating around the bush. i was able to negotiate the price.
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Oct 31, 2014
Car was not available, it was sold the second I called. What is the name for that practice
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Sep 13, 2014
25
Prices posted aren't to be believed. They will up the price once you tell them you want to pay cash or have your own financing. Wouldn't recommend.
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May 4, 2014
Do not deal with dealership. They will lie and rip you off.
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Jul 28, 2013
Great car buying experience. They responded to my original email inquiry after just a couple of hours. I dealt with the Certified Pre- owned manager Sanjeev....he did a very good job. Great customer service. When car had some wax buildup from the detail job on my certified a6, he merely told the crew to give it the once over again which they did end uo doing.
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May 17, 2013
Treated me with class. Allowed a "full" test drive and answered all of my concerns. Delivery was quick and car was prepped perfectly.
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Apr 15, 2013
good
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Jan 16, 2013
They will try to do a bait and switch on you here for used certified Audi cars...Go to any other Audi dealership other than this one. They dont stand by the Audi name and should be shut down for poor customer service alone.......be warned and beware.....steer clear
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