Auction Direct USA - Raleigh Used Cars

7601 Glenwood Ave, Raleigh, NC 27612
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Sales: (919) 629-1373

Service: (844) 678-8050

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Featured Listings
https://static.cargurus.com/images/forsale/2017/01/31/12/21/2013_lexus_rx_350-pic-4048545690051849066-152x114.jpeg

2013 Lexus RX 350 FWD Used Cars in Raleigh, NC 27612

Great Deal
$3,245 BELOW
Instant Market Value of $29,245

Price: $26,000

Mileage: 40,804

Location: Raleigh, NC 27612

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nebula Gray Pearl Description: Used 2013 Lexus RX 350 FWD for sale - $26,000, 40,804 miles with Bluetooth, Leather Seats, Power Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/15/15/03/2014_chrysler_town___country-pic-6324059402067000590-152x114.jpeg

2014 Chrysler Town & Country Touring Used Cars in Raleigh, NC 27612

Great Deal
$2,744 BELOW
Instant Market Value of $21,743

Price: $18,999

Mileage: 22,601

Location: Raleigh, NC 27612

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: True Blue Pearlcoat Description: Used 2014 Chrysler Town & Country Touring for sale - $18,999, 22,601 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/07/12/23/2014_chevrolet_tahoe-pic-5767223555485886395-152x114.jpeg

2014 Chevrolet Tahoe LT Used Cars in Raleigh, NC 27612

Great Deal
$3,667 BELOW
Instant Market Value of $33,967

Price: $30,300

Mileage: 43,896

Location: Raleigh, NC 27612

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2014 Chevrolet Tahoe LT for sale - $30,300, 43,896 miles with Leather Seats, Backup Camera, Premium Smooth Ride Suspension Package, Suspension Package, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/12/01/49/2015_mazda_cx-9-pic-6903311770810796942-152x114.jpeg

2015 Mazda CX-9 Touring Used Cars in Raleigh, NC 27612

Great Deal
$2,118 BELOW
Instant Market Value of $21,818

Price: $19,700

Mileage: 40,382

Location: Raleigh, NC 27612

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Zeal Red Mica Description: Used 2015 Mazda CX-9 Touring for sale - $19,700, 40,382 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/06/11/14/2014_bmw_3_series-pic-945302751386715083-152x114.jpeg

2014 BMW 3 Series 335i xDrive Sedan Used Cars in Raleigh, NC 27612

Great Deal
$3,534 BELOW
Instant Market Value of $34,834

Price: $31,300

Mileage: 21,900

Location: Raleigh, NC 27612

Average time on market: 21 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2014 BMW 3 Series 335i xDrive Sedan for sale - $31,300, 21,900 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2016/12/29/10/45/2015_ford_flex-pic-53746721030612171-152x114.jpeg

2015 Ford Flex SE Used Cars in Raleigh, NC 27612

Great Deal
$2,370 BELOW
Instant Market Value of $22,370

Price: $20,000

Mileage: 24,480

Location: Raleigh, NC 27612

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford Flex SE for sale - $20,000, 24,480 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/13/17/21/2012_jeep_patriot-pic-9202632062511845839-152x114.jpeg

2012 Jeep Patriot Sport Used Cars in Raleigh, NC 27612

Great Deal
$2,026 BELOW
Instant Market Value of $12,025

Price: $9,999

Mileage: 57,749

Location: Raleigh, NC 27612

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: True Blue Pearlcoat Description: Used 2012 Jeep Patriot Sport for sale - $9,999, 57,749 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/12/29/10/53/2016_ford_f-150-pic-4319185848792153351-152x114.jpeg

2016 Ford F-150 XLT SuperCrew 4WD Used Cars in Raleigh, NC 27612

Great Deal
$4,233 BELOW
Instant Market Value of $33,632

Price: $29,399

Mileage: 20,377

Location: Raleigh, NC 27612

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Lithium Gray Description: Used 2016 Ford F-150 XLT SuperCrew 4WD for sale - $29,399, 20,377 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/04/12/02/2013_honda_pilot-pic-5633808585867081046-152x114.jpeg

2013 Honda Pilot LX 4WD Used Cars in Raleigh, NC 27612

Great Deal
$1,941 BELOW
Instant Market Value of $22,940

Price: $20,999

Mileage: 43,625

Location: Raleigh, NC 27612

Average time on market: 41 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Obsidian Blue Pearl Description: Used 2013 Honda Pilot LX 4WD for sale - $20,999, 43,625 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/01/20/09/30/2013_volvo_xc90-pic-5190072605916022558-152x114.jpeg

2013 Volvo XC90 3.2 Platinum AWD Used Cars in Raleigh, NC 27612

Good Deal
$2,042 BELOW
Instant Market Value of $29,542

Price: $27,500

Mileage: 38,048

Location: Raleigh, NC 27612

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Twilight Bronze Metallic Description: Used 2013 Volvo XC90 3.2 Platinum AWD for sale - $27,500, 38,048 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/24/13/07/2013_mercedes-benz_c-class-pic-1563365401675304627-152x114.jpeg

2013 Mercedes-Benz C-Class Used Cars in Raleigh, NC 27612

Good Deal
$2,495 BELOW
Instant Market Value of $20,495

Price: $18,000

Mileage: 34,053

Location: Raleigh, NC 27612

Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Iridium Silver Metallic Description: Used 2013 Mercedes-Benz C-Class for sale - $18,000, 34,053 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/17/10/05/2016_ford_f-150-pic-2182913047998200041-152x114.jpeg

2016 Ford F-150 XLT SuperCrew 4WD Used Cars in Raleigh, NC 27612

Good Deal
$3,636 BELOW
Instant Market Value of $33,035

Price: $29,399

Mileage: 24,324

Location: Raleigh, NC 27612

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2016 Ford F-150 XLT SuperCrew 4WD for sale - $29,399, 24,324 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/06/10/58/2016_mitsubishi_outlander-pic-842740764822364961-152x114.jpeg

2016 Mitsubishi Outlander ES AWD Used Cars in Raleigh, NC 27612

Good Deal
$1,346 BELOW
Instant Market Value of $18,346

Price: $17,000

Mileage: 20,059

Location: Raleigh, NC 27612

Average time on market: 14 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Cool Silver Metallic Description: Used 2016 Mitsubishi Outlander ES AWD for sale - $17,000, 20,059 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/16/11/47/2016_mitsubishi_outlander-pic-8698968453372700659-152x114.jpeg

2016 Mitsubishi Outlander ES AWD Used Cars in Raleigh, NC 27612

Good Deal
$1,285 BELOW
Instant Market Value of $18,285

Price: $17,000

Mileage: 21,263

Location: Raleigh, NC 27612

Average time on market: 14 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Diamond White Pearl Description: Used 2016 Mitsubishi Outlander ES AWD for sale - $17,000, 21,263 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/11/19/58/2015_dodge_grand_caravan-pic-9024702615108263369-152x114.jpeg

2015 Dodge Grand Caravan SXT Used Cars in Raleigh, NC 27612

Good Deal
$2,692 BELOW
Instant Market Value of $18,692

Price: $16,000

Mileage: 30,827

Location: Raleigh, NC 27612

Average time on market: 64 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Dodge Grand Caravan SXT for sale - $16,000, 30,827 miles with Alloy Wheels
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Jan 26, 2017
Escape_1443
I love the pictures and the car. I had information in my email. Thanks, Dee Dee
1 of 1 people found this review helpful.
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Nov 21, 2016
Great Dearlership Friendly People
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Nov 17, 2016
Although. I decided not to purchase this vehicle I did sell them my vehicle and found them to be wonderful helpful professional
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Oct 22, 2016
Via email and call.
0 of 1 people found this review helpful.
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Oct 20, 2016
Great dealership
Is this review helpful? Yes | No
Sep 11, 2016
Sales reps were quick to respond via email. Never actually spoke with them, but they leave me numbers to call & set up a date to view their inventory... Due to my truck driving job, it's hard for me to set up & keep appointments...
Is this review helpful? Yes | No
Sep 9, 2016
eph611
5
Dealer gave helpful information. Definitely a salesman.
Is this review helpful? Yes | No
Aug 30, 2016
Great experience. Stopped by to look several times. Our sales associate was excellent on all fronts. Didn't end up buying there, but had the car we purchased been on this lot, I wouldn't have hesitated to buy it.
2 of 2 people found this review helpful.
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Aug 26, 2016
victoriahardy
Quick to get back and made several follow up calls without being pushy.
2 of 2 people found this review helpful.
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Aug 2, 2016
Auction Direct USA is misleading ,I saw they had the find and buy car feature, however that's not totally true. They cannot find and buy the car you want for you to buy it from them, apparently the car has to be in the same state as you live ,which defeats the purpose of you using them . Also they cannot buy you a car older than 2012, which is a bit odd because if I the consumer say I want a 2009 Honda why cant you provide the car I requested?
1 of 2 people found this review helpful.
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Response from Auction Direct USA - Raleigh Used Cars:

Adonna,
Sorry that you did not have a good experience at Auction Direct USA in Raleigh. We currently have over 80 2009 and older cars in stock, so I'm not 100% sure why someone would have told you we won't buy a car older than 2012.  Please reach out to our general manager at the Raleigh store.  Kevin Condon  1-919-789-6900 x 3101
Jul 22, 2016
Internet sales contacted me through email and was very courteous.
Is this review helpful? Yes | No
Jun 28, 2016
Awesome! The salesman Bryan was very helpful. Got my car and was out of there in no time!#
Is this review helpful? Yes | No
Jun 23, 2016
Great customer service. Thank you Jeff!
Is this review helpful? Yes | No
Jun 21, 2016
Did not give me the info I asked for via email. I had to play detective and find another web site that had info on same car.
1 of 1 people found this review helpful.
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May 23, 2016
My experience was bizarre to say the least, I felt like I was at a robotic place where everyone smiled and said hello but were so crooked it made you feel dirty when you left. To begin I went to test drive vehicle but they told me it was sold but they may be able to sell it if I put a deposit on it. (???) Then I was told vehicle was not checked out as it just came in, again they asked for a deposit for a vehicle I never got to drive, I told them when vehicle was ready to call me because as a restaurant owner who works 7 days a week I didn't have much time. Monday the vehicle was supposed to be ready, it wasn't, Tuesday not ready, Wednesday I get a call for a deposit though vehicle is not ready. Friday at 5 pm I get a call to come and look at vehicle as it is ready and they won't be able to hold vehicle. Friday is my money day so I said so be it, can't make it. Get there Sunday afternoon as I go in to work at 4 that day, bring my 2012 Volkswagen Beetle in mint condition in for a trade in assessment, again the female sales manager whom is most of the problem here says good news, the appraisal came in at 5500 but we want your business so we will give you 6500 if you buy the Jeep right now. I said it was not enough as I had a higher appraisal from CarMax, she says why didn't you tell me, I said it shouldn't matter, she says how much do you want for your vehicle to make this deal I said 7500 and she says she can only give me what she can, I say ok, no problem. She walks away from me frustrated and throws some inappropriate comments my way, I ask her for the keys she hads them to me and storms off. I go to lot to get my car and can't find it. I walk back in and a young man who works there is talking to the receptionist and I ask him if he can get my salesperson Antonio to get my car, he says Antonio is out on a test drive, I ask him where my vehicle is and he says it must be somewhere out there, walk around and use the remote to find it....They are trained to say hello and smile and greet you warmly when you come in but after talking to them a few moments you realize it is all an act. NEVER EVER GOING BACK
4 of 4 people found this review helpful.
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May 17, 2016
Prompt response with information requested.
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Apr 5, 2016
Excelent service, great warranty.
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Mar 28, 2016
Ecarlin
5
Responded immediately
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Mar 17, 2016
Quick response. Very professional
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Mar 11, 2016
Tandrews54
Very courteous but not the car i was looking for
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Feb 26, 2016
Car that I wanted was already sold
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Feb 6, 2016
Doesn't have enough selection.
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Feb 4, 2016
OK, they had the specialized vehicle we were looking for by advertisement online. They asked if I would like to place a hold on the vehicle with a card deposit of $300. The $300 would be refundable either through purchase or not satisfied with vehicle and no purchase. I did that. Drove 90-miles to in high hopes of a purchase, we have finally found the car. The vehicle was not equipped as advertised. We were very disappointed not be purchasing the vehicle needed. I asked for the $300 to be credited back to my account and we drove the 90-miles back home. Well, here comes the real issue. I checked my account online only to see two charges for $300 dollars now, not a credit. I called to ask now for $600 to be credited back. Next morning I checked again and I have three charges for $300 totaling $900 charges! With this amount of monies I feel that total incompetence may not be the only reason. So, I call my bank's fraud department and file a claim. The bank is still working the claim, I'm still not reimbursed, the $900 & has got me in a pickle paying bills until my next month check. Is there a minus 2-star rating?
4 of 4 people found this review helpful.
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Jan 29, 2016
ummietiye
great response
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Jan 23, 2016
Wonderful customer service. Everyone worked very hard to get me in the vehicle that I wanted.
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Jan 13, 2016
Excellent - to the point and a quick sale. Found what I wanted online and got it that evening!
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Dec 19, 2015
Very attentive to customers' need.
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Nov 18, 2015
Email information about vehicle was good along with several choices to look at .
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Oct 9, 2015
Very. Professional
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Oct 6, 2015
Phone contact was pleasant.
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Jul 4, 2015
they sent me an auto response immediately to my email. I asked questions on a particular car they had. Didn't answer the questions I asked. But as I reread the details of that car, it wasn't actually what I particularly wanted. so do not buy a car from them.
1 of 1 people found this review helpful.
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Jun 24, 2015
Donna was great. I knew what I wanted. She called friends at the bank and got me a better deal overall with financing. Happy
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May 15, 2015
Horrible experience! Do not buy a car from these people. Customer service is a joke!!! Victor was an awful sales rep who was rude, defensive, and flat out unprofessional AFTER running my credit and being unresponsive to the point where I was forced to drive to Raleigh to get in touch with him. You're better off starting your car buying process elsewhere because that's where you'll end up!
2 of 2 people found this review helpful.
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Feb 23, 2015
Really liked the car can't afford it right now
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Feb 23, 2015
Had a great experience from start to finish. The salesman, Jeff was more than extremely helpful. I love my Charger. Ask for Jeff he will get you riding!!!!
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Old Dealer Reviews

Feb 18, 2015
Responsive and followed up. Just didn't have the right car for me.
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Sep 23, 2014
Salesperson was very friendly and kind.On a scale from 1 to 10 she was a 20.
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Sep 21, 2014
I had to call and email many times just to get up with someone. And when we didnt get an approval I never heard back from anyone. They didnt even talk to meabout other options. Very disappointed with the service that I received.
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Jun 13, 2014
Did not have car that they advertised
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May 22, 2014
Quick response but didn't buy
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May 12, 2014
Donna Moody was excellent sales person.
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May 4, 2014
We were not able to work out a deal, but the salesperson, Donna, was very professional.
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May 2, 2014
Caroolinacar
5
Good..positive,
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Sep 8, 2013
Very helpful, attentive, and courteous.
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Sep 1, 2013
The salesman was very knowledgable and helpful. It was a very pleasant experience and I would highly recommend Auction Direct.
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Jul 16, 2013
Donna was excellent
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May 21, 2013
excellent! Very quick & fair.
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May 20, 2013
Friendly
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Apr 19, 2013
Polite during phone call. Opted for different color.
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Mar 29, 2013
very attentive
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Mar 10, 2013
Excellent customer service. Unfortunately, you didn't have a car I wanted and found one at another dealer.
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Feb 5, 2013
Great experience! I will be purchasing my next vehicle there. Service was great and got a great deal in my new car.
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Jan 2, 2013
Great experience, love my car
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Dec 17, 2012
Excellent service.
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Nov 28, 2012
beautiful car.. lovely people to work with
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Oct 23, 2012
4.5 stars. No pressure, lots of pics, responsive. Slow on docs and not very well organized. Good prices.
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Aug 9, 2012
The dealer returned my call but the vehicle was no longer available.
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May 23, 2012
The experience of buying the car itself was fine. Finance worked with me to get a payment I was comfortable with. The only drawback was what they offerred for my trade in.
Is this review helpful? Yes | No
Feb 24, 2012
Initial saleswoman fairly inept and slow to communicate, but further up the chain of command the service was outstanding
Is this review helpful? Yes | No

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