Arcadia Chevrolet Buick

GM Certified Internet Dealer, GM Certified Used Vehicles

210 S Brevard
Arcadia, FL 34266

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Sales: (863) 230-2678

Service: (888) 456-9096

Today 9:00 AM - 7:30 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/10/17/13/14/2017_cadillac_xt5-pic-2368717426303956327-152x114.jpeg

2017 Cadillac XT5 Luxury FWD Used Cars in Arcadia, FL 34266

Great Deal
$5,629 BELOW
CarGurus IMV of $31,613

Price: $25,984

Mileage: 20,515

Location: Arcadia, FL 34266

Average time on market: 30 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Dark Adriatic Blue Metallic Description: Used 2017 Cadillac XT5 Luxury FWD for sale - $25,984, 20,515 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Security Package, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2017_nissan_rogue-pic-5388992854031492455-152x114.jpeg

2017 Nissan Rogue S FWD Used Cars in Arcadia, FL 34266

Great Deal
$4,003 BELOW
CarGurus IMV of $13,987

Price: $9,984

Mileage: 56,255

Location: Arcadia, FL 34266

Average time on market: 25 days Certified Pre-Owned: No Color: Gun Metallic Description: Used 2017 Nissan Rogue S FWD for sale - $9,984, 56,255 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2018_chevrolet_equinox-pic-5151206255284501426-152x114.jpeg

2018 Chevrolet Equinox 1.5T LT FWD Used Cars in Arcadia, FL 34266

Great Deal
$3,969 BELOW
CarGurus IMV of $20,953

Price: $16,984

Mileage: 7,160

Location: Arcadia, FL 34266

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nightfall Gray Metallic Description: Used 2018 Chevrolet Equinox 1.5T LT FWD for sale - $16,984, 7,160 miles with Leather Seats, Driver Confidence Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2015_cadillac_srx-pic-2882878891073020592-152x114.jpeg

2015 Cadillac SRX FWD Used Cars in Arcadia, FL 34266

Great Deal
$3,828 BELOW
CarGurus IMV of $21,812

Price: $17,984

Mileage: 15,837

Location: Arcadia, FL 34266

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graphite Metallic Description: Used 2015 Cadillac SRX FWD for sale - $17,984, 15,837 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2015_chevrolet_malibu-pic-2428749077147947732-152x114.jpeg

2015 Chevrolet Malibu LS FWD Used Cars in Arcadia, FL 34266

Great Deal
$3,284 BELOW
CarGurus IMV of $9,268

Price: $5,984

Mileage: 95,425

Location: Arcadia, FL 34266

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Champagne Silver Metallic Description: Used 2015 Chevrolet Malibu LS FWD for sale - $5,984, 95,425 miles with Bluetooth, Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/22/19/32/2010_acura_mdx-pic-4278421520651632857-152x114.jpeg

2010 Acura MDX SH-AWD with Technology Package Used Cars in Arcadia, FL 34266

Great Deal
$3,446 BELOW
CarGurus IMV of $13,945

Price: $10,499

Mileage: 95,510

Location: Arcadia, FL 34266

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Black Pearl Description: Used 2010 Acura MDX SH-AWD with Technology Package for sale - $10,499, 95,510 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2016_toyota_tundra-pic-3083983252120658506-152x114.jpeg

2016 Toyota Tundra SR5 CrewMax 5.7L FFV Used Cars in Arcadia, FL 34266

Great Deal
$4,418 BELOW
CarGurus IMV of $24,402

Price: $19,984

Mileage: 105,055

Location: Arcadia, FL 34266

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Toyota Tundra SR5 CrewMax 5.7L FFV for sale - $19,984, 105,055 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2017_buick_enclave-pic-7934108419972478687-152x114.jpeg

2017 Buick Enclave Leather FWD Used Cars in Arcadia, FL 34266

Great Deal
$3,862 BELOW
CarGurus IMV of $26,846

Price: $22,984

Mileage: 24,060

Location: Arcadia, FL 34266

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Chocolate Metallic Description: Used 2017 Buick Enclave Leather FWD for sale - $22,984, 24,060 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/21/19/22/2018_ford_mustang-pic-1569248175313239433-152x114.jpeg

2018 Ford Mustang EcoBoost Premium Convertible RWD Used Cars in Arcadia, FL 34266

Great Deal
$3,555 BELOW
CarGurus IMV of $22,539

Price: $18,984

Mileage: 30,640

Location: Arcadia, FL 34266

Average time on market: 59 days Certified Pre-Owned: No Transmission: Automatic Color: Shadow Black Description: Used 2018 Ford Mustang EcoBoost Premium Convertible RWD for sale - $18,984, 30,640 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2017_nissan_sentra-pic-7761264378655426118-152x114.jpeg

2017 Nissan Sentra S Used Cars in Arcadia, FL 34266

Great Deal
$2,755 BELOW
CarGurus IMV of $12,739

Price: $9,984

Mileage: 28,860

Location: Arcadia, FL 34266

Average time on market: 25 days Certified Pre-Owned: No Color: Deep Blue Pearl Description: Used 2017 Nissan Sentra S for sale - $9,984, 28,860 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2018_buick_enclave-pic-1128317252691753955-152x114.jpeg

2018 Buick Enclave Essence FWD Used Cars in Arcadia, FL 34266

Great Deal
$4,654 BELOW
CarGurus IMV of $32,638

Price: $27,984

Mileage: 14,075

Location: Arcadia, FL 34266

Average time on market: 34 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Red Quartz Tintcoat Description: Used 2018 Buick Enclave Essence FWD for sale - $27,984, 14,075 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2001_ford_ranger-pic-261010264436128234-152x114.jpeg

2001 Ford Ranger 2 Dr XLT Extended Cab SB Used Cars in Arcadia, FL 34266

Great Deal
$2,323 BELOW
CarGurus IMV of $4,023

Price: $1,700

Mileage: 196,360

Location: Arcadia, FL 34266

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Arizona Beige Metallic Description: Used 2001 Ford Ranger 2 Dr XLT Extended Cab SB for sale - $1,700, 196,360 miles with Chrome Wheels
https://static.cargurus.com/images/forsale/2019/10/21/19/22/2018_chevrolet_silverado_1500-pic-69184261313975741-152x114.jpeg

2018 Chevrolet Silverado 1500 Custom Crew Cab 4WD Used Cars in Arcadia, FL 34266

Great Deal
$3,808 BELOW
CarGurus IMV of $33,592

Price: $29,784

Mileage: 12,741

Location: Arcadia, FL 34266

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2018 Chevrolet Silverado 1500 Custom Crew Cab 4WD for sale - $29,784, 12,741 miles with Value Package, Bluetooth, Backup Camera, Tow Package, Chrome Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/21/19/22/2005_toyota_tundra-pic-4304968337044882438-152x114.jpeg

2005 Toyota Tundra 4 Dr Limited V8 Crew Cab SB Used Cars in Arcadia, FL 34266

Great Deal
$2,746 BELOW
CarGurus IMV of $9,730

Price: $6,984

Mileage: 153,270

Location: Arcadia, FL 34266

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Phantom Gray Pearl Description: Used 2005 Toyota Tundra 4 Dr Limited V8 Crew Cab SB for sale - $6,984, 153,270 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2017_subaru_outback-pic-35964965897158265-152x114.jpeg

2017 Subaru Outback 2.5i Limited Used Cars in Arcadia, FL 34266

Great Deal
$2,497 BELOW
CarGurus IMV of $25,481

Price: $22,984

Mileage: 25,490

Location: Arcadia, FL 34266

Average time on market: 34 days Certified Pre-Owned: No Color: Crystal Black Silica Description: Used 2017 Subaru Outback 2.5i Limited for sale - $22,984, 25,490 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 26, 2019
drsierra
Gave me an OTD price but I asked him for a breakdown because it was $3400 too high and I am still waiting for it. Not very good customer service or the way to sell a car.
3 people found this review helpful.
Response from current dealership:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.

Sincerely,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Aug 25, 2019
Monica at Arcadia Chevy was AWESOME! No pressure sales. She was so great and made the buying experience so much better than other dealers. She listened to what I wanted and didn't try to push me into a vehicle I didn't want. I bought this Jeep and couldn't be happier. We will be calling Monica and referring her to everyone looking for a new car!
1 people found this review helpful.
Response from current dealership:
Congratulations on your purchase, Jana! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Monica provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

Respectfully,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Aug 11, 2019
Cschultzsr
10
Good response!!!
Response from current dealership:
Thank you for the feedback! If there's anything else we can do to help you, just let us know.

Respectfully,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Jun 20, 2019
GuruSQWVJ
Quick response and took very good care of me
Response from current dealership:
We are so pleased that you were taken care of and we hope you come see us again!

Be well,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Jun 14, 2019
Debbin52
Went there to look at the truck and was told it they had sold it that morning, yet almost a week later and the add for the truck is still there. Guess they are the typical used car salesmen using bait and switch tactics like that.
5 people found this review helpful.
Response from current dealership:
I am sorry to hear that you had a negative experience with our dealership. I assure you that we absolutely never instruct our staff to "bait and switch" any of our customers. If you would like to discuss this issue with us, please contact me at your convenience. I look forward to speaking with you.

Sincerely,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Jun 4, 2019
What a wonderful sales person Sharon Lalicata has been for us. She went above and beyond to please my Wife and I. We had tried two different vehicles and found the one that we now love. She kept us updated constantly when finding the 2019 Buick Envision Essence that we now own. We will definitely recommend Sharon to anyone looking to buy a GMC vehicle. Thanks Sharon. Ken & Dot
Response from current dealership:
Hello Ken and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sharon was there to provide you with such exceptional service! Thank you again and congratulations on your new car.

Best, Morgan Lee, Internet Director mlee@bryanchevrolet.com
May 26, 2019
8423
Good experiece, very king.
Response from current dealership:
Thank you for the great review! Please come visit us if you need anything else, be it service or sales.
Best, Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Mar 4, 2019
Advertised a car for $6800 then told me over 10k$. Added prep fees inspection fees ,I am surprised they did not add A/C fees and lavatory clean up fees.
14 people found this review helpful.
Mar 2, 2019
Gofiat81
Quick response.
1 people found this review helpful.
Feb 18, 2019
Best buying experience I’ve ever had! Debbie was so sweet and great to work with!! The finance guy was good too! Great dealership all around!!
0 people found this review helpful.
Feb 6, 2019
I will never go back to this place the ad is deceitful they do not tell you the truth. When you arrive at the place they add any other additional fee to the agreed by phone. they do not tell you that they charge 799 for additional reconditioning to the dealer fee 899
14 people found this review helpful.
Jan 31, 2019
Never told me if car was available. Just wanted me to come too dealer.
7 people found this review helpful.
Jan 24, 2019
Guru9BD7C
I bought the car
0 people found this review helpful.
Jan 12, 2019
Donnamc007
Horrible experience. After the deal was made wanted me to pay an extra $1000 because I wouldn't use their loan company which was more than twice the rate I could get.
10 people found this review helpful.
Jan 10, 2019
GuruBVVT7
The on line price tripled after we drove 40 miles they lie never trust this dealer .
11 people found this review helpful.
Dec 29, 2018
Nice people.It appears all the Chevy dealers work the same.I would purchased the truck for the advertised price.Then there’s a 799 reconditioning fee for a truck that needs work, paint work,check eng lite,seat,etc,so not reconditioned.Then there’s an 895 dealer fee just to stick ya again.Then the understood tax,tag,title.Then the low ball on trades.Same stuff at most dealers.But they are nice people.And I will continue to shop.
11 people found this review helpful.
Response from current dealership:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.

Best,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Dec 21, 2018
It was a horrible experience. They lie to you. After they "re worked" the numbers, they try to sell you the vehicle for well over the advertised price. I was told by sales person that the vehicle would be sold to me at agreed price, I went back in on a Saturday only to face the same finance games! BEWARE they have a reputation for this type of stuff!!!
10 people found this review helpful.
Response from current dealership:
Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction.

Sincerely,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Dec 17, 2018
HeavenCynt7
Their response is great and very informative
Response from current dealership:
We appreciate the kind words. We look forward to seeing you again in the future!

Best,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Dec 5, 2018
GuruXFVWT
Advertised the car at a lower price than actual price. Advertised the car with new battery than tried to charge for repairs. Repairs not made or mentioned cracked air intake and power window $800 also the vehicle sold with ant infested.
5 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide this rating of your experience, With that said, we are very concerned with the low rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, Todd Litwin- GM Tlitwin@plattnerautomotivegroup.com
Nov 9, 2018
Took a week to respond, generic reply didn’t answer any questions
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide this rating of your experience, With that said, we are very concerned with the low rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, Todd Litwin- GM Tlitwin@plattnerautomotivegroup.com
Nov 3, 2018
They charge a dealership fee I refuse to shop at these places. In my opinion these are fake prices you need to tag on $895 to the real price of the car
3 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide this rating of your experience, With that said, we are very concerned with the low rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, Todd Litwin- GM Tlitwin@plattnerautomotivegroup.com
Oct 30, 2018
GuruDNFZQ
5
Very good dealership, very good staff
Oct 29, 2018
Tim contacted me immediately and offered me a good deal on a new leftover model. I was comparing deals and ended up going with another dealership that gave me a great deal. I have bought from this dealership before and have zero complaints, we just couldn't get together on this deal.
1 people found this review helpful.
Oct 21, 2018
Gambler20019
Responded quickly and let me know the status of a vehicle I was interested in.
Sep 18, 2018
Glunny
Prompt reply car was sold
Response from current dealership:
Thank you for the great review. Please come visit us if you need anything else, be it service or sales.
Sep 15, 2018
DaveSeaRay1
10
Very professional, prompt service
Response from current dealership:
We appreciate the kind words. We look forward to seeing you again in the future!
Aug 7, 2018
GuruW11DM
very professional
Response from current dealership:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.
Jul 28, 2018
They didn't have the car they posted on the website, SCAM.
5 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide this rating of your experience, With that said, we are very concerned with the low rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, Todd Litwin- GM Tlitwin@plattnerautomotivegroup.com
Jul 27, 2018
We called and talked to Greg. He was very honest and easy to negotiate with.We didn't find anything that day, but would give Greg another call if we see something else we liked!
3 people found this review helpful.
Response from current dealership:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Greg and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!
Jun 17, 2018
I spoke to a sales woman various times to set up a appointment to look at a car. After my family arrived, the woman would not show the car we saw listed and was told by her that the car wasn't worth it and it should not be listed do the the condition it was in. My son did find a different car he liked in the 6-7,000 range and after tax and dealer fees the price came up to 10,000. We found a car elsewhere.
14 people found this review helpful.
Response from current dealership:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.

Regards,
Derrick Mulligan- GM dmulligan@plattnerautomotivegroup.com
Jun 3, 2018
Basj2000
Car was sold even though it was just listed. Rgey should remove from site. It felt like bait & switch
8 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.

Sincerely, The Arcadia Chevrolet Buick Team
May 29, 2018
1outback
Dishonest dealership..... jacked the price up $4000 over sale price which they have now raised higher and listing shows no price change... I do not recommend buy fro this dealer...
15 people found this review helpful.
Response from current dealership:
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Arcadia Chevrolet Buick Team
May 19, 2018
barry conley
had my numbers for financing estimated for me by an employee at the dealer but later discovered my payments wasn’t thoroughly discribed because i was given false information
8 people found this review helpful.
Response from current dealership:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.

Sincerely, The Arcadia Chevrolet Buick Team
May 5, 2018
GuruW9XL7
Did not honor best price advertising just stopped responding
10 people found this review helpful.
Apr 17, 2018
MrJohann
Quick answer on e-mail inquiry, but still waiting for price information.
6 people found this review helpful.
Mar 19, 2018
vickistillwell
Was the most horrible experience ever! I made an appointment to look @ two autos which I was assured were on the lot. Drove 27 miles one way, same day as communication and the one I was really interested in, was not on the lot. I was told three different answers by three different folks. I would suggest if you make an appointment, require them to "tex" you a photo to prove they have the auto they have advertised. Their ratings are quite bad for a reason, I should have paid more attention to the negative responses from other people. These folks have absolutely no inventory control. They advertise autos @ their location that re not even there, they have "no idea" where in their 13 locations the auto might be. Please, please, please... Management, do not bother to respond with one of your "canned/generic "responses to "call you to review my issues". You all know the problems you have and you also know that I stood in the middle of your showroom screaming about the deception I was given. If you are looking for an auto.....don't bother with these folks, unless you happen to live in Arcadia and can pop over to see for yourself! Buyer beware!
23 people found this review helpful.
Mar 9, 2018
All I got was a general email back from the dealership. Nobody contacted me directly about this vehicle.
8 people found this review helpful.
Mar 8, 2018
Chip Atkins
They where wonderful. Found another car with no extra fees of 1000 dollars or more.
1 people found this review helpful.
Feb 20, 2018
They responded with generic email first, then salesman followed up with very short email stating “thanks..but car was sold” this was over a week ago, and the car is still on cargurus and the dealer website.?? I emailed again next day to be sure if sold and got same response. Passed and moved on. Found a great car today local and one owner, and purchased. Would not deal with them in future.
11 people found this review helpful.
Feb 19, 2018
The car was sold a while back. To bad I wish it would have been taken off.
6 people found this review helpful.
Feb 6, 2018
online response was quick and professional
Dec 30, 2017
The salesman was friendly, but we could not close a deal. The new line car salesmen are using is that they are salary now and do not earn commission on sales. The 2015 Cruze I was interested in has apparently been in several crashes. It had damage to the rear bumper and the front right fender had obviously been replaced without the factory pin striping.
6 people found this review helpful.
Dec 12, 2017
Lack of integrity with horrible customer service! I am an active duty service member and was working with them to purchase a car and ship to me out of state. We ran through the numbers and realized I had a better financing deal through my own bank; we agreed to move forward with the purchase and gave them $1k over the phone to hold the car until all the paperwork could be overnighted to me as well as sent the information for them to request the funds from my bank. A few minutes after sending them everything I got a call back stating that they could not honor our purchase amount due to a $235 discount they originally agreed upon (USAA Buyers Program) and was told that the GM yelled at him for agreeing to the deal and if I don't pay an extra $235 I need to forget about the car because they can't loose that money in addition to the $500 kickback loss from not financing through them. He was very unprofessional and tried to make me feel like an idiot for caring about the unethical price change. The next day Derrick, sales manager, called and said that the previous guy was incompetent and he would send over an email with a detailed list of all the fees so we could move forward with the deal. I'm still waiting on said email, good thing I was able to purchase another vehicle with people that seemed like they wanted my business.
19 people found this review helpful.
Dec 9, 2017
Very helpful and quite professional
1 people found this review helpful.
Dec 2, 2017
The sales person,Sharon,was great,the sales manager was old school ,car guy,needs to learn to treat people better. Overall it was very good. Good price,nice car
5 people found this review helpful.
Dec 2, 2017
Very prompt reply and informative straight forward with their answers to my questions .Ecellent !!!!
Nov 27, 2017
West_AnnArbor
15
Salesman and Management called back, would have given an extra star but for some reason the salesman must have forgotten to send pictures or call back the following morning per our conversation... I assume the car may have sold, but a call to confirm would have been appreciated.
2 people found this review helpful.
Nov 13, 2017
Hugely disappointed, insanely horrible business as well as insanely horrible human/people skills. We were ready to take a two hour trip (one way) to buy a car and called right before we were headed out, and we were advised they had sold the vehicle 30 minutes prior to my call. We had already sent in our registration to transfer, ID and information for a cash deal to be completed upon arrival at the dealer. Cannot even explain enough how horrible of an experience we had with this dealer.
11 people found this review helpful.
Nov 12, 2017
GuruZT8LH
Great car, love it
2 people found this review helpful.
Read 30 old reviews
Oct 14, 2017
GUFF39
Bought elsewhere, but really nice folks to deal with via phone...they were a good two hours away but willing to keep me updated over past couple weeks of new trade ins that fit my budget.
4 people found this review helpful.
Oct 7, 2017
GuruD716Z
I was interested in a truck they had , I was waiting for a call back, in the mean time someone else came into dealership when I was working on deal , and they told me they would let me know if truck was sold, I heard back later in day that it wasn’t , I told them I wasn’t interested,
5 people found this review helpful.
Sep 4, 2017
Price was bait to get me to reply, only to find out they no longer have the vehicle. Now they show me ridiculous prices on high mileage vehicles.
11 people found this review helpful.
Aug 1, 2017
great people
2 people found this review helpful.
Jul 13, 2017
I worked with Bert Heron and he was able to get me a great deal. Bert had positive responses to all of my questions, he answered his phone when called, and we were in and out of the dealership with the truck of my choice in a most reasonable time. If anyone needs a new or used car or truck, Bert Heron is the salesperson to see at Arcadia Chevrolet.
1 people found this review helpful.
Jun 21, 2017
pj17d
Responded and gave fair value for trade. Unfortunetley wasn't crazy about the car.
Jun 11, 2017
Car was gone when I inquired but was still up on the CarGurus sight for week afterwards.
6 people found this review helpful.
May 25, 2017
GuruR49T
A good dealer
1 people found this review helpful.
Apr 27, 2017
Sebring_1225
Great follow up and communication.
1 people found this review helpful.
Apr 14, 2017
Said it had transmission problems...Being fixed. Never heard back again... Didn't seem very interested in selling the vehicle Won't call them back ......
5 people found this review helpful.
Apr 13, 2017
The price of the car I wanted buy was $45,700 and 11,114 miles on it. When I contact them, they said the owner's wife is driving that car, and the mileage is 18,xxx, and they kept the same price and added up a lot of fees. The out door pricecame up with almost $49,000.
11 people found this review helpful.
Apr 7, 2017
DickD1911
Did not answer the question I had sent them. Did not provide pictures as requested.
7 people found this review helpful.
Apr 7, 2017
I drove an hour to look at the van, while not in bad condition you could tell that work had been done to it which was what the dealer had told me over the phone when I called. The price I saw online was $3990 ( or close to that) when I asked about the price difference they said it was to cover parts and advertising. The day after I had emailed them the price went up to $4600. When my wife and I got there to look at it it was in the back of the lot, no big deal. Not in bad shape, the sales person was an older gentleman who got the keys. While we were looking at the interior he started the motor. This may be normal practice since several places I have looked did the same thing but I prefer to check the fluids before it's started. We were very interested in it however when we mentioned that the fuel gauge was bouncing when running he stated that they are not going to put anymore money into it. I never mentioned them to fix it, I was simply pointing out issues that I was seeing. He later told me that he had a man call from Georgia and offered $3700 and they turned him down. I will say theat they did agree to honor the original price I saw it listed at both on the phone and when I arrived. Now we were still interested in the van until he told me the Georgia story. He never offered to let us test drive or even made an attempt to. We thanked him for his time and then left for the hours drive back. Yes it was only a $4000 vehicle I was only looking for it for family trips as I already have 2 suvs, it we felt he was rude for a car salesman. The wife and I have no interest in returning to that dealership.
11 people found this review helpful.
Mar 7, 2017
It would be hard to describe your experience when all I received was a text from a salesman and not even info.on the truck I was looking at.
9 people found this review helpful.
Feb 9, 2017
Elbert was really nice and gave us great service I would definitely recommend Arcadia Chevrolet Buick to anyone that needs a car and wants awesome service
2 people found this review helpful.
Jan 20, 2017
Great reception by all involved.
3 people found this review helpful.
Jan 13, 2017
excellent service very honest and friendly no pressure.
2 people found this review helpful.
Dec 16, 2016
good
0 people found this review helpful.
Dec 15, 2016
They always called. I just could never accept the call. They are eager to sell cars. That's good.
2 people found this review helpful.
Nov 18, 2016
property090
Fast response
0 people found this review helpful.
Nov 11, 2016
They were very kind and helpful
1 people found this review helpful.
Jun 27, 2016
I had to call and email several times before response. I scheduled appointment to see the car. Even having time, car was filthy inside and out. They had the vehicle for over a month. Took to my mechanic and they laughed that the car was at a dealership for sale. Didn't even have the oil changed. Tried to charge 500 bucks over Internet price for service and detail. LOL. They just are asleep at the wheel!
12 people found this review helpful.
May 20, 2016
The car is located in Venice, Fl. at another shop. However, they were very nice and took the time to contact me and talk about the car.
2 people found this review helpful.
May 4, 2016
Awful drove 30 minutes to see the car and discover the car is not working. Thank you guys awful experience. Not serious people.
12 people found this review helpful.
Apr 23, 2016
Everything good I'm leaving state for 4 months in good to check for same car in Oct thank You
1 people found this review helpful.
Apr 5, 2016
not interested in buying at this time, only looking
1 people found this review helpful.
Dec 25, 2015
Poor. Internet price posted was 3,000 more when I drove to the dealership. Bait and switch?
12 people found this review helpful.
Jul 4, 2015
I asked them a question about a vehicle, and they would not answer my question. Instead they wanted me to come to the dealership or call.
8 people found this review helpful.
Sep 20, 2012
Sales manager didn't even call me back because my credit score was too low. I had to find out from someone else.
2 people found this review helpful.
Dec 9, 2011
they don't have any vihicle to I looked in the web site in stock.
1 people found this review helpful.

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