Kelley Buick GMC

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255 W van Fleet Dr
Bartow, FL 33830

Sales: (863) 534-1561

Service: (866) 606-9319

Today 9:00 AM - 7:00 PM
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https://static.cargurus.com/images/forsale/2018/03/21/23/58/2010_suzuki_equator-pic-4106084937272385494-152x114.jpeg

2010 Suzuki Equator Used Cars in Bartow, FL 33830

Great Deal
$3,335 BELOW
CarGurus IMV of $13,334

Price: $9,999

Mileage: 57,351

Location: Bartow, FL 33830

Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Red River Description: Used 2010 Suzuki Equator for sale - $9,999, 57,351 miles
https://static.cargurus.com/images/forsale/2018/04/10/22/59/2017_volvo_xc60-pic-1423308862941936631-152x114.jpeg

2017 Volvo XC60 T5 Inscription AWD Used Cars in Bartow, FL 33830

Good Deal
$2,615 BELOW
CarGurus IMV of $29,610

Price: $26,995

Mileage: 34,495

Location: Bartow, FL 33830

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright Silver Metallic Description: Used 2017 Volvo XC60 T5 Inscription AWD for sale - $26,995, 34,495 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/04/04/22/33/2017_gmc_sierra_1500-pic-546620850322141022-152x114.jpeg

2017 GMC Sierra 1500 SLE Crew Cab 4WD Used Cars in Bartow, FL 33830

Good Deal
$4,251 BELOW
CarGurus IMV of $39,251

Price: $35,000

Mileage: 7,802

Location: Bartow, FL 33830

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pepperdust Metallic Description: Used 2017 GMC Sierra 1500 SLE Crew Cab 4WD for sale - $35,000, 7,802 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/03/21/23/58/2015_ram_2500-pic-1177671893225808813-152x114.jpeg

2015 Ram 2500 Laramie Longhorn Mega Cab 4WD Used Cars in Bartow, FL 33830

Good Deal
$2,635 BELOW
CarGurus IMV of $49,135

Price: $46,500

Mileage: 51,933

Location: Bartow, FL 33830

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2015 Ram 2500 Laramie Longhorn Mega Cab 4WD for sale - $46,500, 51,933 miles with Bluetooth, Leather Seats, Remote Start, Navigation System, Quick Order Package
https://static.cargurus.com/images/forsale/2018/03/21/23/58/2015_gmc_yukon-pic-7512683239418026874-152x114.jpeg

2015 GMC Yukon Denali Used Cars in Bartow, FL 33830

Good Deal
$2,297 BELOW
CarGurus IMV of $45,797

Price: $43,500

Mileage: 43,404

Location: Bartow, FL 33830

Average time on market: 48 days Certified Pre-Owned: No Transmission: Automatic Color: Onyx Black Description: Used 2015 GMC Yukon Denali for sale - $43,500, 43,404 miles with Navigation System, Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/03/21/23/58/2017_gmc_sierra_1500-pic-8997598947281679721-152x114.jpeg

2017 GMC Sierra 1500 SLE Crew Cab 4WD Used Cars in Bartow, FL 33830

Good Deal
$3,210 BELOW
CarGurus IMV of $38,593

Price: $35,383

Mileage: 10,987

Location: Bartow, FL 33830

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 GMC Sierra 1500 SLE Crew Cab 4WD for sale - $35,383, 10,987 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/03/21/23/58/2014_chevrolet_silverado_1500-pic-1196252436140579729-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab Used Cars in Bartow, FL 33830

Good Deal
$1,559 BELOW
CarGurus IMV of $23,554

Price: $21,995

Mileage: 90,951

Location: Bartow, FL 33830

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tungsten Metallic Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab for sale - $21,995, 90,951 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/04/04/01/47/2015_gmc_sierra_1500-pic-7848778940815334163-152x114.jpeg

2015 GMC Sierra 1500 SLT Crew Cab Used Cars in Bartow, FL 33830

Good Deal
$1,632 BELOW
CarGurus IMV of $36,132

Price: $34,500

Mileage: 17,082

Location: Bartow, FL 33830

Average time on market: 64 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2015 GMC Sierra 1500 SLT Crew Cab for sale - $34,500, 17,082 miles with Value Package, Leather Seats, Preferred Package, SL Package, Bluetooth, SLT Package, Remote Start
https://static.cargurus.com/images/forsale/2018/04/04/01/47/2017_chevrolet_malibu-pic-5677237371660927520-152x114.jpeg

2017 Chevrolet Malibu LT Used Cars in Bartow, FL 33830

Fair Deal
$582 BELOW
CarGurus IMV of $18,082

Price: $17,500

Mileage: 16,022

Location: Bartow, FL 33830

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Nightfall Gray Metallic Description: Used 2017 Chevrolet Malibu LT for sale - $17,500, 16,022 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/04/10/22/59/2011_ford_flex-pic-4241977582220591233-152x114.jpeg

2011 Ford Flex Limited Used Cars in Bartow, FL 33830

Fair Deal
$533 BELOW
CarGurus IMV of $14,488

Price: $13,955

Mileage: 78,052

Location: Bartow, FL 33830

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bordeaux Reserve Red Metallic Description: Used 2011 Ford Flex Limited for sale - $13,955, 78,052 miles with Navigation System, Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/04/14/04/39/2015_ford_f-250_super_duty-pic-4278865522193892447-152x114.jpeg

2015 Ford F-250 Super Duty Lariat Crew Cab 4WD Used Cars in Bartow, FL 33830

Fair Deal
$868 BELOW
CarGurus IMV of $39,863

Price: $38,995

Mileage: 117,184

Location: Bartow, FL 33830

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2015 Ford F-250 Super Duty Lariat Crew Cab 4WD for sale - $38,995, 117,184 miles with Bluetooth, Leather Seats
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2013 Kia Optima EX Used Cars in Bartow, FL 33830

Fair Deal
$316 BELOW
CarGurus IMV of $10,311

Price: $9,995

Mileage: 90,886

Location: Bartow, FL 33830

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2013 Kia Optima EX for sale - $9,995, 90,886 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/03/21/23/58/2017_chevrolet_traverse-pic-8643350764098675764-152x114.jpeg

2017 Chevrolet Traverse LT Used Cars in Bartow, FL 33830

Fair Deal
$44 BELOW
CarGurus IMV of $22,544

Price: $22,500

Mileage: 34,849

Location: Bartow, FL 33830

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Traverse LT for sale - $22,500, 34,849 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/03/21/23/58/2016_gmc_yukon_xl-pic-2553343778034327506-152x114.jpeg

2016 GMC Yukon XL Denali 4WD Used Cars in Bartow, FL 33830

Fair Deal
$3 ABOVE
CarGurus IMV of $51,497

Price: $51,500

Mileage: 41,137

Location: Bartow, FL 33830

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Sparkling Silver Metallic Description: Used 2016 GMC Yukon XL Denali 4WD for sale - $51,500, 41,137 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/04/07/03/02/2014_chrysler_town___country-pic-7796894287160644976-152x114.jpeg

2014 Chrysler Town & Country Touring Used Cars in Bartow, FL 33830

Fair Deal
$53 ABOVE
CarGurus IMV of $14,386

Price: $14,439

Mileage: 71,656

Location: Bartow, FL 33830

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cashmere/sandstone Pearlcoat Description: Used 2014 Chrysler Town & Country Touring for sale - $14,439, 71,656 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 31, 2018
GuruYNP13
Response was quick
Is this review helpful? Yes | No
Jan 15, 2018
They were fantastic in every aspect. Ask for Jon Andrews - he responded very quickly and was very knowledgeable.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2017
Dealer gave me info I requested.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2017
GuruZBMSG
Jon was a great sales person. I was in and out in an hour. Best experience every in purchasing a care. Thank you Jon and Kelly Buick
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 8, 2017
Lamb09c
Quick to answer and very professional
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 3, 2017
Not very good. The vehicle they were advertising as New was actually used, it had over 4,000 miles and it was not disclosed until I contacted them. I felt this was deceptive and made a decision not to purchase from them.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2017
Great company very professional represented a great product but definitely do business with them again
0 of 1 people found this review helpful.
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Oct 11, 2017
Geoj664
Jon Andrews stayed late to meet with me as I ran into traffic jam on I-4 on my way to the dealer. Was a pleasure to deal with. Very straight forward. Would highly recommend him.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 11, 2017
The dealer answered all of my questions in a timely manner and was very helpful.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 29, 2017
EXCELLENT! We drove 90 miles to check out the car we'd found on CarGurus. We initially felt apprehensive about contacting a dealer we knew nothing about via the internet. Kelley Buick GMC contacted us right away, we were provided with additional info and pictures, and arranged to meet our salesman, Manny, the next day. The 2015 Honda CRV-EX-L we purchased yesterday was in excellent condition and was listed at a lower price than comparable cars in our 150 mile search area. Manny greeted us when we arrived and allowed us the freedom to look over the car on our own, ask questions, provided us with a Carfax to review. The entire experience was great! No pressure, no gimmicks, no hassle at all! Manny was very respectful, easy to talk to and confident in Kelley Buick GMC Bartow's quality of vehicles. It was well worth the drive to buy our car there, and we plan to return when we purchase again! Thank you for an unexpectedly great experience!
0 of 1 people found this review helpful.
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Jun 13, 2017
Guru99LVK
Quickly response
0 of 1 people found this review helpful.
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Jun 5, 2017
First time ever buying a very expensive vehicle. Angel at Kelly Buick GMC made buying very simple and easy. Thanks Angel
0 of 1 people found this review helpful.
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Jun 1, 2017
They contacted me Immediately. 3 times to be exact. I've decided to start looking at the newer vehicle 1 year old about that same price.
0 of 1 people found this review helpful.
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May 23, 2017
Told them I was not interested when the only way I could get a price was by telephone!! I actually received an email saying a representative was "working on a price" So they make up prices by where a customer lives? Plus I received another email trying to upgrade me to a newer model? I think this is the kind of dealer one should run away from, not walk - RUN!!!! Too bad you cannot enter a minus star for the rating!
1 of 3 people found this review helpful.
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Apr 30, 2017
over priced. salesman wanted to argue with me. did not listen well. never will contact them again.
1 of 1 people found this review helpful.
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Jan 9, 2017
Dianlyn57
Answered my questions in a timely manner.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 27, 2016
Manny, the Sales Agent, was very informative, professional, and prompt. The Vehicle I viewed and drove had been treated with neglect prior to the Dealership's Ownership and I elected to buy elsewhere. I would recommend this Dealership for it's Professional Service.
0 of 1 people found this review helpful.
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Sep 26, 2016
Dealer got back to me quickly. Went to see car, it was even better than advertised. Very pleased with quick sale.No pressure, salesmen was very good to work with. I wood highly recommend dealer.
1 of 2 people found this review helpful.
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Sep 19, 2016
Salesperson was quick to respond to all my online questions.
0 of 1 people found this review helpful.
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Sep 9, 2016
Very laid back small town feel- Felt like I was back in my home town. Zero pressure all help-
0 of 1 people found this review helpful.
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Aug 29, 2016
Will come out this week
1 of 2 people found this review helpful.
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Response from current dealership owner:
Thank you for your Interest Angel. Cannot wait to meet you!
Jul 29, 2016
yiman
Answered promptly and kept in touch.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to share your experience. We are happy that you are satisfied with our customer service.
Jul 28, 2016
Pleasant experience, very helpful. There was no hard sell for anything I didn't want. The price quoted was the price I paid. Rick Bass is who I delt with I recommend him highly.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Anthony for taking the time to share your experience. We're glad Rick was able to provide exceptional service. We hope to do business with you again in the future!
Jul 28, 2016
Very responsive and helpful. They went way out of their way to help me.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you George for taking the time to share your experience. We are happy you were satisfied with our service. Looking forward to doing business again with you in the future.
Jul 14, 2016
Dealer responded promptly. We weren't able to come to terms on finances so we didn't buy but they were up front and easy to work with.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Stanley for taking the time to share your experience! Maybe next time we will be able to come to terms and do business!
Jul 11, 2016
Buying a new vehicle is always like pulling teeth, so I would never say it was a great experience. But the staff treated me very well and I got the truck I wanted for a fair price. Manny Rodriguez was a very good and attentive salesman. I would recommend him.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Lawrence for taking the time to share your experience. We're glad Manny was able to provide you with exceptional service. We look forward to doing business with you again in the future, but for now enjoy your new ride!
Jun 27, 2016
Email that they sent was general. No info just to contact them
Is this review helpful? Yes | No
Response from current dealership owner:
Lee, Thank you for sharing your review. We strive to provide exceptional customer service, so I apologize for any inconvenience or miscommunication you experienced on our behalf. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience, kaitlyn@kelleybuickgmc.com
May 18, 2016
lovebaileydog
They responded via email and said that the vehicle I inquired about wasn't yet available for retail sale. Then why was it listed???
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for sharing your review. We strive to provide exceptional customer service, so I apologize for any inconvenience or miscommunication you experienced on our behalf. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience, kaitlyn@kelleybuickgmc.com
May 16, 2016
Wish zero stars was an option. The truck is listed at over 2 times its blue book value.
Is this review helpful? Yes | No
Response from current dealership owner:
Linda, Thank you for sharing your review. We strive to provide exceptional customer service, so I apologize for any inconvenience or miscommunication you experienced on our behalf. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience, kaitlyn@kelleybuickgmc.com
Read 57 old reviews
Apr 20, 2016
Great experience, great price they did everything possible to make the sale go as smooth as possible .
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Eric for sharing your experience. We're so happy we were able to provide exceptional service for you. We look forward to doing business again in the future! Enjoy your ride!
Mar 13, 2016
Very professional and do a great job with follow up, even though I did not buy from them do a specific need that I had they congratulated me on finding the match for me and wished me the best.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Sonny for taking the time to share your experience with our dealership. We're glad you were able to find the vehicle you needed to fit your needs. Hopefully, we'll do business in the future.
Mar 10, 2016
Great experience! Thank you!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Orlando for sharing your feedback. Glad you had a Great Experience. We look forward to doing business again with you in the future!
Mar 7, 2016
billsexpoz
quick response, but vehicle was not what i was looking for.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Bill, thank you for sharing your experience. Next time maybe we will hit a home run and have the vehicle you need!
Feb 26, 2016
price was misquoted low ball then raised.
Is this review helpful? Yes | No
Response from current dealership owner:
Doug, Thank you for sharing your review. We strive to provide exceptional customer service, so I apologize for any inconvenience or miscommunication you experienced on our behalf. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience, kaitlyn@kelleybuickgmc.com
Feb 9, 2016
abeever
Nice to talk with but made another deal else ware.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to share your experience with our dealership. Maybe in the future we'll be able to make a better deal to do business with you!
Feb 6, 2016
Best customer service I've ever received at a car dealership , from the sells team to the management , well worth the trip there, if you want an amazing customer service and a genuine group of folks I highly recommend Kelley Buick GMC of bartow.
Is this review helpful? Yes | No
Jan 24, 2016
Price was reasonable and follow-up re minor issue with Sirius subscription was outstanding!
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Dave-Thank you for taking the time to share your experience with our dealership. We're glad we were able to solve that minor issue and provide you with exceptional service. We look forward to doing business again with you in the future.
Jan 20, 2016
I was told that the truck was New arrival. And is going for detailing. A will send you a pictures tomorrow. I was told a week ago.
Is this review helpful? Yes | No
Response from current dealership owner:
Alexander- Thank you for sharing your review. We strive to provide exceptional customer service, so I apologize for any inconvenience or miscommunication you experienced on our behalf. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience, kaitlyn@kelleybuickgmc.com
Jan 9, 2016
ok but not interested in car because looking for an XTS
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Bob-Thank you for sharing your experience with us. We are always getting new inventory in, so let us know how we can assist you better. You can reach me at kaitlyn@kelleybuickgmc.com
Jan 6, 2016
Had a pre-arranged price from my bank but after driving an hour to the dealership they refused the price they agreed to with the bank the old bait and switch
Is this review helpful? Yes | No
Response from current dealership owner:
Richard, Thank you for sharing your review. We strive to provide exceptional customer service, so I apologize for any inconvenience or miscommunication you experienced on our behalf. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience, kaitlyn@kelleybuickgmc.com
Nov 6, 2015
Great service
Is this review helpful? Yes | No
Oct 30, 2015
Dealer says the car is a 1 owner but the carfax clearly states it has had 3 owners.
Is this review helpful? Yes | No
Oct 29, 2015
Very good
Is this review helpful? Yes | No
Sep 8, 2015
A+++++
Is this review helpful? Yes | No
Sep 6, 2015
They started off emailing back and forth with me. I advised them I would have the GM discount and maybe a USAA discount. After that I never heard anything back from them
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2015
Very nice and help me with every question and issues that came up
Is this review helpful? Yes | No
Jun 29, 2015
Internet Sales person continues to follow up with me in order to earn my business where dealers haven't.
Is this review helpful? Yes | No
Jun 25, 2015
Very professional dealership. I would highly recommend Kelley Buick GMC Bartow, FL.
Is this review helpful? Yes | No
Jun 20, 2015
I walk around the dealership for 25 mins. and no sales person ask me if I needed help. Even though they were standing around in groups of threes and twos.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 5, 2015
I used their on line make a deal. I thought everything was fine drove all the way to the dealer ship and found out no one knew anything about it. So i didn't get the car.....
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 31, 2015
Terrific follow up and speed of responses was excellent
Is this review helpful? Yes | No
May 14, 2015
Very friendly and fair.
Is this review helpful? Yes | No
May 11, 2015
It was the best car deal I have ever had in my life time. Great experience dealing with Kelly GMC. Nice sales people. I love the hummer H2 .
Is this review helpful? Yes | No
May 11, 2015
Set appointment to view car in Bartow, Drove 30 miles from Brandon to Bartow. It had been moved to Lakeland. Drove 15 more miles to Lakeland, car was out taking a customer home, waited again. When car arrived I drove it and the check engine litght was on when I started it. Salesman claims they had put replacement parts in it that day and they didn't fit exactly and thats why the light was on. Needless to say I did NOT buy that car and wasted a half day and drove 90 miles for nothing. Very poor communication between salesmen and between dealer locations. Won't waste my time again with this bunch. I did buy a car from a very sharp dealership in Tampa.Where the service was as it should be.
Is this review helpful? Yes | No
Apr 22, 2015
dwrose68
They responded fairly quickly although the email felt pretty boilerplate versus genuinely sent to me.
Is this review helpful? Yes | No
Apr 3, 2015
I purchased a 2013 F250 from them Feb 3rd 2015, a week later I took it to a Ford dealership for oil that was leaking underneath, it turns out it needed a new torch converter,transmission pump and seals.It also has a bounce @ 50MPH that no one can fix and a vibration at take off that also is not 100% fixable, the 2001 F250 that I traded to them with 287,000 miles on it has less issues than the new one, today 4/2/15 it is back in the shop for work needed to the front end!!! this was a large mistake I understand buyer be ware but this is ridiculous, I should have kept the 2001 and the money it has cost me SO FAR to fix this one, guess he traded for a reason, wished they checked there vehicles prior to dumping on trustworthy people out there.
Is this review helpful? Yes | No
Mar 22, 2015
Great
Is this review helpful? Yes | No
Mar 2, 2015
Promised to send me photos and more info on a vehicle several times....thwy never did
Is this review helpful? Yes | No
Feb 18, 2015
we agreed on a purchase price and it was sold to me. Then,the owner decided to keep it for Himself ! I had shipping lined up ,gave them a copy of my drivers lic. and proof of ins. I was told they have a different one he would sell me.Bait n switch ? !!!
Is this review helpful? Yes | No
Feb 16, 2015
GATOR4836
Automated system responed several times. I Have tried to call and email with no success.
Is this review helpful? Yes | No
Jan 28, 2015
bladenbullet
Very responsive and accommodating.Internet response was quick and informative with answers to all our requests including additional pictures of the vehicle. Spent a good deal of time on phone and made a 2 hour drive to visit them worthwhile with a mutually satisfying deal on a rare vehicle find. My wife isn't very comfortable with the buying end of the car experience and she enjoyed our visit. It was worth the trip. Staff was professional, friendly and explained options without being pushy. Thanks for a great buying experience. While I was writing this review I even received a follow-up call from the sales consultant.
Is this review helpful? Yes | No
Dec 24, 2014
Although we did not buy from this dealer they provided prompt response and answers to questions. Brittany we thank you for your no pressure efforts to find the right vehicle. We just needed something larger for the whole family!
Is this review helpful? Yes | No
Dec 13, 2014
Excellent experience
Is this review helpful? Yes | No
Aug 1, 2014
Tried to sell a flooded car.
Is this review helpful? Yes | No
Jun 21, 2014
bittyflea
I wish there was an option for a ZERO stars, because that's what this dealership deserves. I did get a response to my inquiry. A few days later I called to inquire if the vehicle was available (20h before I would be going to look at it). I was told yes, and that directions would be texted to me. Never received them - that should have been the 1st hint. So I drive to the address on CarGurus, and find out the truck is not there.OK, fine, mistakes happen.The saleperson verified that the truck was available (called the other location's manager) and I was sent off on a 13-15 min drive to the next town over). I get there, and the manager (Kyle) refers to a '12 truck.. "No" I aid, I'm here to look at the '08. Well, guess what, it is "mysteriously" not on the lot and he doesn't know where the truck is (gee, should be call the police dept and report it STOLEN???). Ahh, but he can help & sell me another truck, the '12 or another truck... and inquires what am I looking for? Umm, I'm looking for the truck that was advertised and I was twice told within a 20 h stretch (the 2nd time, just 15 min before I was supposed to view it) that it WAS AVAILABLE...SERIOUSLY??? So I go back to the original (parent) dealership to advise the manager that they have a serious problem with how they are treating customers. He washed his hands saying he had just relied what he was told on the phone...sure, in the era of digital record keeping where UPS can track the tiniest of packages shipped from QVC, they don't know where a friggin' 1 TON truck is? When I said that it should be easy to see how the nasty car salesman reputation is earned, he got all offended and bent out of shape... Well, excuse me, Mr. Sensitive, but it is the truth. He did offer to fill my tank, since I drove in from Tampa (1 1/2 hrs each way) but I want NOTHING to do with their dealership and I had not come in for charity - I had come in to do business, and they failed miserably. I was lied to twice, then the manager at their second lot was trolling to see if he could "help me out" with another vehicle. I didn't come to the dealership for HELP - I came in to do a CASH deal on the advertised truck, if it met my criteria (the last dealer I went to made up a story about the car being in a dealership in an area that had been deemed flooded but he vehicles were ok. He had steamed cleaned the engine and the inside... but failed to remove the DRIED SALT CRYSTALS under the back seat of the truck - thank you but I needed a truck not a BOAT...) Nothing they can do gives me back the 4 hrs I wasted on my only day off in the last 13 days, when I could have been in Bradenton looking at another truck. So bottom line - buyer beware. Unless you are standing on their lot in front of the car you want, and you sign on it, don't trust much of what they'll tell you on the phone or anywhere else on their lot. Oh, and write down the VIN number of the car you looked at and wanted, check it against the sales purchase order AND check it against the VIN on the car that is delivered to you... just sayin'
Is this review helpful? Yes | No
May 21, 2014
Great
Is this review helpful? Yes | No
Apr 17, 2014
When there was a response, 4 days later, there was no information about the vehicle I was inquiring about. Waste of my time
Is this review helpful? Yes | No
Mar 31, 2014
Dealer information not accurate- wasted time driving to see car that would not even start
Is this review helpful? Yes | No
Mar 10, 2014
They did respond. Thand you
Is this review helpful? Yes | No
Mar 10, 2014
Not pushy
Is this review helpful? Yes | No
Feb 12, 2014
Very helpful
Is this review helpful? Yes | No
Jan 23, 2014
Two days later they respond with a non-auto reply. His response was "the car your interested in is gone..."
Is this review helpful? Yes | No
Nov 30, 2013
jimcolden
they responded but i took my best deal
Is this review helpful? Yes | No
Nov 10, 2013
Test drove a car I was interested in, but they couldn't give me what I wanted for my trade-in. Overall, the contact with them was fine.
Is this review helpful? Yes | No
Nov 9, 2013
satisfied
Is this review helpful? Yes | No
Sep 11, 2013
dealer responded soon after, but could only confirm that his listing was wrong.
Is this review helpful? Yes | No
Sep 6, 2013
Chico and the GM were absolutely great! I would buy from these guys any time I needed a car.
Is this review helpful? Yes | No
Jul 24, 2013
You r doing great
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Jul 21, 2013
Iovieno
I received a email and then called the dealership spoke to a sales person who was very nice.
Is this review helpful? Yes | No
May 26, 2013
rbowen1063
Bought a truck from them.
Is this review helpful? Yes | No
Apr 23, 2013
toolman91
25
Salesman felt offer of 2k below asking, was so low, he refused to even present it. Emailed with increased offer, no response. General Manager would only respond with automated emails.
Is this review helpful? Yes | No
Feb 25, 2013
Very helpful
Is this review helpful? Yes | No
Feb 21, 2013
Excellent experience. Patty was very helpfull threw the whole deal.
Is this review helpful? Yes | No
Jan 25, 2013
contacted me right away--Follow up shows hard to get infromation in a timely manner.
Is this review helpful? Yes | No
Dec 18, 2012
Dealer is decidedly inflexible regarding vehicle prices... Asking way above NADA prices. Apparently they are not wanting to sell vehicles. Prepare to be disappointed.
Is this review helpful? Yes | No
Feb 16, 2012
excellent, helpful and concerned with meeting my wishes for a vehicle as opposed to trying to talk me into a sale. follow up was excellent, mine was not, would recommend to anyone wanting to shop and then purchase the vehicle of their choice.
Is this review helpful? Yes | No

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