Acura of Westchester

Is this your dealership? Sign up for a dealer account

2155 Palmer Ave, Larchmont, NY 10538 - Map & Directions

Sales: (914) 307-9161

Service: (914) 208-2057

Old Dealer Reviews

Aug 1, 2012
Watch out! if you are planning on purchasing from these guys online. My phone conversations went great when I decided to purchase a 2010 MDX. The sales person was Richard and he seemed very nice and helpful on the phone, he assured me the condition of the MDX for a used vehicle was "perfect". Called me back had me speak with the sales manager Danny who told me car was in excellent condition other that a few small dings in the hood that would be fixed there were no issues with this car. I was very clear with both them that I would have to travel 12 hours to see the car and purchase it and I did not want any surprises with the condition and price. I was very clear that I wanted the car to look as they claimed it was "perfect". Both guys seemed very helpful and upfront about the vehicle the condition and price on the phone. I am from out of state and had to drive 12 hours to pick up the car. The only day I could do this was on Richards day off but he said it was fine and would meet me at the dealership to do the deal. I arrived at Acura of Westchester a little early so Richard had to take a few minutes to bring to car around front for me, no problem for me. The 2010 black MDX looked great at a distance but a closer look is a big difference. Major issues were all four rims had deep scrapes and gouges, the hood still had noticeable dents, the side panels and had deep scratches and scrapes, a piece of the plastic strip on the roof was dented and lose, one running board dented and scraped, inside leather was stained, only had one head set for rear DVD, from plastic scraped and noticeable marks all over vehicle that looks like hail damage. Richards attitude changed from great guy to pushy rude and unreasonable sales person, speaking with Daniel was no better, after my 12 hour trip he said take it or leave it and was very unreasonable. Danial did finally agree to replace only one scraped rim. Being under pressure after driving 12 hours I had to make a deal and they knew this and were very rude about it. Danial and Richard only provided one remote key and inflated the cost of a 2nd key, then claiming to give it at their cost which was actually the regular selling price. It got worse after getting home the antenna on the roof leaked and ruined the rear doom light; then there is noticeable water stains on the ceiling. It also appears when I asked Richard to clean off the leather he used black touch up paint on the leather as the vehicle smells of paint inside and stains have black streaks on them. These guys at Acura of Westchester are the most rude and unprofessional sales people in the business. Please beware do not trust these guys online or on the phone. Be ready to take your time and check the vehicle over well and do not let them rush you. Very disappointed with my dealings with this dealership and the owners and management. Do not trust these guys!
Is this review helpful? Yes | No

Other Nearby Dealers

Island Acura - 239 listings

3350 Sunrise Hwy, Wantagh, NY 11793

1 review
Devan Acura Of Norwalk - 27 listings

625 West Ave, Norwalk, CT 06850

1 review
Gold Automart LLC - 26 listings

379 Route 10 East, East Hanover, NJ 07936

1 review
Acura of Huntington

359 W Jericho Turnpike, Huntington, NY 11743

1 review
Acura of Bay Shore - 273 listings

1930 Sunrise Hwy, Bay Shore, NY 11706

4 reviews
DCH Montclair Acura - 502 listings

100 Bloomfield Ave, Verona, NJ 07044

20 reviews
Greenwich Acura - 161 listings

343 West Putnam Avenue, Greenwich, CT 06830

3 reviews
Acura of Bedford Hills - 145 listings

700 Bedford Rd, Bedford Hills, NY 10507

3 reviews
Open Road Acura of East Brunswick - 317 listings

1041 Rte 18, East Brunswick, NJ 08816

14 reviews
Acura of Denville - 205 listings

3109 Route 10 E, Denville, NJ 07834

11 reviews
Smithtown Acura - 31 listings

780 Middle Country Rd, Saint James, NY 11780

13 reviews
Acura of Valley Stream - 297 listings

881 Sunrise Highway, Lynbrook, NY 11563

6 reviews
Rallye Acura - 62 listings

1750 Northern Blvd, Roslyn, NY 11576

7 reviews
Bill Vince's Bridgewater Acura - 238 listings

1231 US Highway 22, Bridgewater, NJ 08807

50 reviews
Springfield Acura - 373 listings

243 Route 22 East, Springfield, NJ 07081

5 reviews

Popular Used Cars

Used Ford F-150
3,374 Great Deals out of 203,978 listings starting at $1,273
Used Ford F-250
553 listings starting at $1,977
Used Chevrolet Silverado 1500
2,598 Great Deals out of 149,092 listings starting at $1,800
Used Chevrolet Silverado 2500HD
421 Great Deals out of 29,175 listings starting at $2,998
Used Ram 1500
1,384 Great Deals out of 113,764 listings starting at $6,999
Used Ram 2500
194 Great Deals out of 29,774 listings starting at $5,950
Used Toyota Camry
1,475 Great Deals out of 100,775 listings starting at $700
Used Toyota Corolla
1,336 Great Deals out of 68,327 listings starting at $1,399
Used Honda Accord
1,202 Great Deals out of 78,035 listings starting at $969
Used Honda Accord Coupe
245 Great Deals out of 11,608 listings starting at $1,350
Used Honda Accord Hybrid
16 Great Deals out of 6,636 listings starting at $14,628
Used Honda CR-V
1,292 Great Deals out of 75,395 listings starting at $1,999
Used Honda Civic
1,142 Great Deals out of 65,143 listings starting at $1,195
Used Honda Civic Coupe
331 Great Deals out of 17,032 listings starting at $900
Used Nissan Altima
1,128 Great Deals out of 85,763 listings starting at $695