Acura of Wappingers Falls

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1271 Route 9
Wappingers Falls, NY 12590

Sales: (866) 413-6841

Service: (877) 229-5551

Today 9:00am - 6:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 18, 2017
Michael Jones
It was good with them 5 stars
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Jun 20, 2017
Incredible experience!!!
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Jun 10, 2017
Was Great
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Mar 17, 2017
autoautoauto
Below average experience. The car had 200 extra miles on it than what was listed and a slight dent and some scratches on the driver's door that were also not mentioned. So if you are making an internet sale ... check your car out thoroughly! They were not willing to budge or offer anything towards the damage, not even $50. The "managers" drive the used cars they have on the lot and I think someone for sure took my car for a spin before selling. It was confirmed that it had in fact been driven to New Jersey 3 weeks prior. That didn't feel good to me. No real interest from them in making/keeping me as a customer since I drove in from out of town to pick up the car. I was told when sharing my disappointment in the ding on my car door "well you do live out of town so we won't actually be seeing you again". They didn't take into account that I have friends and family that live just down the road from them. Overall I am happy with the price, and happy with the car that I researched throughly before purchasing. The actual buying experience however could have been better. There was a push for buying an extended warranty. Loan department came back with a high interest rate. When I told them my credit union had a better finance rate I was told to "get more money" so I could purchase a warranty because everyone does it. The car is under factory warranty, so I didn't feel it was necessary at the time to purchase and declined. I would have loved a follow up call after my purchase. Some sort of check in to make sure all was well, we were driving home and trying to beat a blizzard. No real customer service here.
1 of 1 people found this review helpful.
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Jan 23, 2017
2004 Cadillac Escalade for your Standard all-wheel-drive SUV , Was supposedly for sale they still have it listed and I want to pay cash money for it but they did not want to sell it I don't understand why they're holding back on the truck it took those sales people five days to respond, I keep looking for that type of vehicles, at another dealership
1 of 1 people found this review helpful.
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Oct 13, 2016
Good dealer! I bought the car!
1 of 2 people found this review helpful.
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Oct 3, 2016
Great and easy. My salesperson was amazing and personable
1 of 2 people found this review helpful.
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Aug 30, 2016
Very quickly processed. I looked at the car Monday morning and drove it home Wednesday morning. My only issue is that they added the warranty package I never asked for. I could have had them drop it but I'm sure they were counting on the fact that I wouldn't. I wish they had asked before bumping up my payment over the limit I set.
4 of 5 people found this review helpful.
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Apr 21, 2016
they set me an email on friday went there on saturday without an apt and the car went to auction. they were very pleasent and he;pful
1 of 1 people found this review helpful.
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Apr 12, 2016
Friendly on the phoe
1 of 1 people found this review helpful.
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Mar 15, 2016
Very caring wonderful experience
1 of 1 people found this review helpful.
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Dec 8, 2015
Yulyest
Fast response
1 of 1 people found this review helpful.
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Nov 12, 2015
Nice dealer, great experience and they really communicate with you.
0 of 1 people found this review helpful.
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Read 6 old reviews
Aug 1, 2015
I contacted the dealership and inquired if they still had the car available. They stated they had the vehicle available and would get the car prepared for a test drive. Went to the dealer within 20 minutes of the call and waited for 30 minutes while they searched the lot for the car. It turns out the car is somewhere in New Jersey being "serviced". Not sure what that means and even if the car actually is available for sale. Probably will not return to this dealer since I do not think they are honest.
2 of 2 people found this review helpful.
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May 17, 2015
Very friendly and nice
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Feb 11, 2015
2012 Acura TL SH-AWD w/ Tech Pkg - WRONG its a 2012 Acura TL Base Model. BAIT AND SWITCH. Thank god I found out over the phone and didn't drive all the way in. When I pointed out to them that their ad was wrong they didn't even change it. It's been 1+ month after reaching out to them and the car is still posted incorrectly online. Be wary of this dealer!
5 of 5 people found this review helpful.
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Nov 10, 2014
migration_endeavor4ever
Best dealer ever. Adenike went the extra mile to help me get the car.. very professional and responsive..
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Sep 25, 2013
Very professional - worth the ride !!
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Sep 8, 2012
Dealer responded promptly; car I was interested in was already sold.
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