Napoli Kia

241 Boston Post Rd
Milford, CT 06460
Map & Directions

Sales: (860) 852-4077 Service: (203) 349-6620

Today 9:00 AM - 5:00 PM (Closed Now)
Show business hours

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Dealer Details

Napoli Kia

13 reviews
Today 9:00 AM - 5:00 PM (Closed Now)
241 Boston Post Rd
Milford, CT 06460

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jan 2, 2020
Good
Is this review helpful? Yes | No
Dec 6, 2019
Everyone was polite and professional. The only thing that bothered me was that it took them a while to find the car, there was a lot of confusion over where it was and what it looked like. Then when we found it finally it turns out it was listed as automatic online but it was actually standard. Super disappointing but I didn't drive far to see it so, it could have been worse.
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Oct 4, 2019
Walked away from a deal because we could not come to an agreement on price and the next day they looked my girl friend up on Facebook and tryed to contact her that's very unprofessional I said I would contact you if I was still interested.
Is this review helpful? Yes | No
Jun 3, 2019
As a woman I had a great experience buying my daughter her first car. Buying a car is not a fun experience for me anyway. I don't like pushy sales people and the constant back and forth negotiating but they made it easy. The crew there was very laid back, knowledgeable and friendly. I highly recommend!
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May 23, 2019
Absolute Professional and answered all of my questions!!
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May 9, 2019
Good experience.. they let me know right away the vehicle I was interested in was sold.
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Mar 5, 2019
Great communication
2 of 2 people found this review helpful.
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Jan 14, 2019
Ok, was told vehicle was sold.
2 of 2 people found this review helpful.
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Jan 9, 2019
No to good. We called abut the car and they said it was till there but when we got there 3 hrs latter is was already sold. They offered another model but we have to wait for it to come in.
1 of 1 people found this review helpful.
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Dec 19, 2018
Good
2 of 2 people found this review helpful.
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Nov 17, 2018
I did not purchase a vehicle from them. They did contact me.
1 of 2 people found this review helpful.
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Nov 19, 2018
Response from current dealership:
Good Morning Ronald.  I appologize as it appears no one responded to you CarGurus interest in our car!  Have you already purchased another car elsewhere?  Let me know how I can be of assistance.
Feb 9, 2018
fair and honest. salesman rody very nice to work with. pleasent experience.
3 of 3 people found this review helpful.
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Feb 8, 2018
Good, Car was not the color I want
3 of 3 people found this review helpful.
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Jan 19, 2018
Napoli was very prompt in their response. Friendly and knowledgeable about the vehicle I inquired about. I ended up buying a vehicle elsewhere not by their fault in any way. I would certainly recommend you give Napoli a chance for a great experience.
1 of 1 people found this review helpful.
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Aug 20, 2017
Great service, quick response.
2 of 3 people found this review helpful.
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Aug 16, 2017
Did not purchase from them but they were polite and professional and helpful.
2 of 4 people found this review helpful.
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Feb 29, 2016
Very well organized
0 of 8 people found this review helpful.
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Jul 30, 2015
Drove 4 hours to find a vehicle with significant cosmetic and body damage, mechanical defects and a cracked windshield. None of these issues were mentioned online or through conversation with salesman. Photos were of poor quality and did not illustrate any damage which was very visible in person.
11 of 11 people found this review helpful.
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Apr 10, 2015
Very helpful. Follow-up was a little wonky in that someone who I hadn't dealt with in the showroom followed up and didn't know that I had already had my trade-in valued. No biggie, but sort of a time waster.
1 of 2 people found this review helpful.
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Jun 14, 2014
Honest, easy to work with and bought the car
1 of 1 people found this review helpful.
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May 16, 2014
No pressure sales approach. Good to deal with.
1 of 1 people found this review helpful.
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May 17, 2013
lovely
0 of 1 people found this review helpful.
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Apr 3, 2013
This was my first positive experience buying a car. I worked with a really low key young man named Kasey Curran, who was professional and never morphed into creepy car salesman guy. The finance department manager was great as well, finding me an even lower rate than I was expecting.
1 of 2 people found this review helpful.
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Feb 20, 2013
fast response
0 of 1 people found this review helpful.
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Nov 25, 2012
I was contacted promptly by a salesperson, who then followed up by phone and email. The dealership offered a very competitive package, but we ended up going with a car closer to home.
0 of 1 people found this review helpful.
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