Teddy Nissan

3660 Boston Rd, Bronx, NY 10469
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Sales: (347) 427-9157

Service: (877) 882-0497

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Location: Bronx, NY 10469

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2015 Nissan Altima 2.5 S Used Cars in Bronx, NY 10469

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Location: Bronx, NY 10469

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Dec 13, 2016
They never wanted to give me any prices on the phone. They said that the only way that I can receive a price was if I could go in person. So they lost a sale because of company policy. I told them that this time of the year it's to busy for me to come down because of my business and that they are out of the way. It's more important for them to have company policies than make a sale.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Teddy Nissan:

Hello Tommy. My name is Gabriel Salcedo I am the General Sales Manager. I will like to sincerely apologize for what happened. No policy should be at the expense of a sale. I am hoping is not too late and that I can still earn your business. you can contact me personally my direct number is 718-515-1350. I will really appreciate your feedback even if you already purchased a vehicle. thank you.
Nov 9, 2016
Went to view the car and sales captain , Kenny, was very pushy. He didn't want to answer any of my questions unless " He was writing a deal". I find that very unprofessional.
11 of 11 people found this review helpful.
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Jul 15, 2016
Called the dealer about this vehicle asked if they still had it. They said yes, then said no but had one similar except for that it was 8,000 more expensive. That's not similar
9 of 9 people found this review helpful.
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Response from Teddy Nissan:

hello Danny my name is Gabriel I am the General Sales Manager here at Teddy Nissan.
I like to apologize for your experience with us and will like an opportunity to correct and rectified what happened.
he is my direct number 718-515-1350
Jun 10, 2016
The used car salesman Rajon and owner of Teddy Nissan Risso tried to scam me, lied, and wasted my time. All they did was lose a serious customer and sales. They offered a car for sale on their website (Suzuki Grand Vitara at 9,700K). I took the car for a test drive on Sat, at which time Rajon stated "this is a rare find, and you can imagine we have some other buyers interested". I pointed out that I am the only buyer, 1) the car was in the garage not the dealer lot, 2) the car was dirty, not something you show to a buyer, and 3) he let the battery run for some time before we even got in. I already done my research on the car. I am not easy to deceive. I was returning on Tuesday to buy the car. Right before my scheduled appointment, Rajon called me and stated "I have bad news, they sold the car and the new owner drove the car out of the lot." The secretary, Amanda, had just confirmed my appointment, so I told them they are lying, unprofessional, wasted my time, and as a serious buyer I was prepared to pay more for a good vehicle. Rajon stated that "the boss offered me an astronomical deal" and suggested I keep my appointment. I refused. I need to buy a car within 2 weeks, what a loss of business for them. I told them the boss can write to me directly, they have my contact. As of today, the car has been relisted on the website for $11,800. Instead of just admitting they actually wanted more for the car, they lied and attempted to scam me. I would had been willing to buy the car at that price. What a waste of energy and lack of professionalism.
10 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Teddy Nissan:

hello Michelle. please forgive how long it has taken me to respond to your dissatisfaction with your visit to us. I will like to speak to you about what happened and I will like to make some changes internally so this doesn't happen again.
my job is to assure that we offer the best possible shopping experience to our customer.
please allow me an opportunity to show you we care.
GABRIEL SALCEDO
GENERAL SALES MANAGER
718-515-1350 DIRECT NUMBER
Jun 9, 2016
Terrible. They advertise a car on sale on car guru so I called the dealer and schedule appointment but when I went there to my surprise they told me that car is not really on sale but they just do to attract customers to come there.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Teddy Nissan:

Hello Bernard. I looked in to what happened with your case.
we take hundreds of cars every month. some are road worthy some are not.
as we check every vehicle that comes in sometimes we find some vehicles are not road worthy, unsafe, possible mechanical issues in the future and we decide not to retail those cars. unfortunately some vehicles get published before we are able to check them.
but the minute we know we cant sell it we take it off line, the process of coming off line can take anywhere from 24 hours to 48 hours. once again please accept my apologies for your inconvenience
GABRIEL
 More ...
May 19, 2016
Completely Awesome!
1 of 2 people found this review helpful.
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Response from Teddy Nissan:

Thank you we appreciate you great review we forward to serving you.
G.S
May 17, 2016
They contact me after the car sold or may be it is not exist just to atract people to buy others
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Teddy Nissan:

Hello Amal my name is Gabriel I am the General Sales manager. We strive as a company to provide the best shopping experience for our customer. if your experience was less than perfect please contact me directly 718-515-1350. I will really appreciate that. thank you.
Feb 20, 2016
lilyjules
Good
1 of 2 people found this review helpful.
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Feb 8, 2016
Very good of respond
1 of 2 people found this review helpful.
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Response from Teddy Nissan:

Thank you for your response. we appreciate you took the time to write about your positive experience.
Jan 29, 2016
Kenny was great ! Went to see the car I was interested in and left with it :)
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Teddy Nissan:

Thank you for your positive review. We strive to make your experience a positive one.
please feel free to contact me personally if I can further assist you.
GABRIEL SALCEDO
GENERAL SALES MANAGER
Dec 2, 2015
I am a salesman myself in the Auto Industry and I have never treated a client the way I was embarassed here at Teddy Nissan. I was contacted multiple times after speaking with BDC department which was pleasant until I entered the dealership itself. I let the BDC rep know of my credit situation and other reasonings as to why it may be difficult to get me financed but as they are advertised, I was told they would be able to do something for me still. I went excited knowing my position to sit in the showroom for a total of 5 minutes before I was told they were unable to assist me and to possible start looking for a bus route to work. My pride has never been damaged so much by an insignificant person. I knew me financing a vehicle was a long shot due to my credit history but I still gave this dealer a shot because they gave me some type of hope. I would never recomed a single person here. I would save them the agony by pointing them to a different dealer. Thanks Teddy Nissan. You are all swell people.
3 of 3 people found this review helpful.
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Response from Teddy Nissan:

Please accept our most sincere apology for what  has happened. Rest assure we are taking further measures to prevent this from happening to you or anyone else again.
I will like to personally meet with you. I will like to help you pay for a membership of credit repair center of your choice. once again please accept my apologies, and if you feel there is anything I can do please contact me

GABRIEL SALCEDO
GENERAL SALES MANAGER
Oct 8, 2015
Very responsive to my inquiries
1 of 1 people found this review helpful.
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Sep 3, 2015
andrewdiff
Great experience. Would purchase from them again.
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Jun 15, 2015
Great dealer, ask for jeff when you go in funny and friendly sales man , he moves fast tooo he explains everything! !
1 of 1 people found this review helpful.
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Old Dealer Reviews

Jan 17, 2015
I went in for the Car.....Got a great Deal and went home with it the same day!!.....Thanks......I highly recommend!!
Is this review helpful? Yes | No
Nov 18, 2014
started out being a great deal end up paying more . and the car they advertized was not the one on the web page didnt have all the features it was supposed to have nav. and sunroof
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Jul 24, 2014
Good
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May 16, 2014
chercher8
Let me warn you!!!! I made an appointment to see a jeep. It was a great price. When I got there, the car was parked behind the dealership in like a small side area, kinda sketchy. Then upon opening the passenger door, I noticed about 5 cups of water on the ground??? The jeep had a inner leak that the dealer said was told it was from the window being open. IT WASNT, it was dripping a good flow from the plastic side of the window. In addition, the car was very dirty, and hadn't even been inspected in the engine. I ,stupidly , proceeded to inside, to ask when the car would be ready. They said they had no idea that there was dirt and water pooling in the passenger side. When they told us they would fix it, they then showed us the price out the door. The car was 16,995.00, they charged us a fee of 899.00 for paperwork, then ,GET THIS, they charged us 1895.00 for a "prep" fee. Meaning they were charging us for the detail they said they would do, and for the inspection. That was above the taxes, and the registration fee. The car said I was saving 5,000.00 dollars, well, not after the fees tacked on. The ONLY fees you have to pay is taxes,registration, and doc fees .Don't get scammed by this dealership. My car would have been 22,000.00 instead of 18,200.00.....be aware and dont waste your time driving all the way to the Bronx like I did. A day I will never get back!
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May 8, 2014
The car was sold the day before.
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May 7, 2014
The worse customer service that I have ever received !!! Would never recommend them to anyone
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Feb 23, 2014
Busy dealership. They had the vehicle but it wasn't in a shape to be sold. They were attentive though.
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Feb 12, 2014
They said what needed to get me in the show room & the vehicle was already sold
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Jan 22, 2014
When I went to actually see the car, it had scratches all over it, the tires looked worn out, and the inside was filthy: seats were dirty and the doors had black scratch lines on it. I wouldn't expect a car with only 15,000 miles to be in that condition. Plus, the price increased and the dealer was unable to decrease the price even considering the cars apperance and condition. The dealer was a cool guy but the car was a joke.
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Sep 5, 2013
Rajon was great, Pedro was great. I love my car (although they couldve cleaned it better) I'm satisfied with the purchase I will go back to them again.
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Jul 23, 2013
called but I could not make it bought another one closer for service. but I give it a 5 for response.
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May 30, 2013
Excellent salesman Peter. He was great smooth in his help, every question was answered.
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Mar 26, 2013
They are Grreat
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Aug 29, 2012
Very rude.
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