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Zeigler Chevrolet
About Us
Welcome To Zeigler Chevrolet - Schaumburg, Llc Thank you for making your way to Zeigler Chevrolet - Schaumburg, Llc, your certified Chevrolet dealer serving drivers throughout Schaumburg and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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Today 9:00 AM - 8:00 PM (Closed now)
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1230 E Golf Rd
Schaumburg, IL 60173
Our Amenities
- Free Wifi
- Free Shuttle Service
- Coffee
- Vending Machine
- Soda Machine
Media
Service Info
Service Hours
Dealer Reviews
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Sep 4, 2025
The vehicle we wanted was available and as described. The price was as listed and the process was fairly simple.
Sep 24, 2025
Response from current dealership:
Thank you for your kind words! We’re thrilled to hear you had such a positive experience and appreciate your recommendation. We look forward to serving you again!
Reached out to me, asked for additional photos. They said the vehicle was available , I gave them an offer and after getting my phone number, states the vehicle was no longer available and tried to steer me to another vehicle. BAIT AND SWTICH??
Aug 18, 2025
Response from current dealership:
No Bait and Switch simply due to car being sold offering our customers alternative solutions. Thank you for giving us a chance.
Aug 15, 2025
Responded once, no follow up
Aug 18, 2025
Response from current dealership:
Thank you for your feedback. Please email me more information I would love the opportunity to become better in follow up towards our customers.
Jun 13, 2025
The dealer was good. Amber was most helpful.
Jun 13, 2025
Response from current dealership:
We are so thankful for your business and we look forwar5d to servicing you again :)
May 26, 2025
Response from current dealership:
We're glad you had such a positive experience at Zeigler Chevrolet. Take care!
May 7, 2025
My Experience was great from start to finish! Lawrence from finance made it super easy and explained everything to us before we took the car home! Thanks again!!
May 8, 2025
Response from current dealership:
Thanks a lot for your kind words. We're pleased our team could assist you with your car buying process at Zeigler Chevrolet.
May 7, 2025
Chuck was great as was the whole staff Rick Geo and Mike. Appreciate them
May 8, 2025
Response from current dealership:
Thanks a lot for your kind words. We're pleased our team could assist you with your car buying process at Zeigler Chevrolet.
May 8, 2025
Response from current dealership:
Thanks a lot for your kind words. We're pleased our team could assist you with your car buying process at Zeigler Chevrolet.
Not a good place to shop. Will not take a certified check from the same bank they deal with. You have to go thru their finance department because they are out to make money. A quote from the finance manager!!!!!
May 8, 2025
Response from current dealership:
Your sales experience and feedback is important to us. Please reach out to me at a time that is best for you to discuss this further.
Thank you,
General Manager
rickbotic@zeigler.com
Thank you,
General Manager
rickbotic@zeigler.com
Apr 30, 2025
I had a great experience with Juan. I was impressed with his product knowledge across different makes. He’s been tremendous help during the car buying process. I highly recommend calling Juan for your next car.
May 1, 2025
Response from current dealership:
Thanks a lot for your kind words. We're pleased our team could assist you with your car buying process at Zeigler Chevrolet.
Apr 28, 2025
What a great dealership & experience! They responded so quickly. Mike Raith was so helpful answering every question I had, & so thoroughly! He really had my best interest in mind, which can be rare when looking for a car. I will be going to Ziegler Chevrolet and Mike Raith every time I’m looking for a new car & I’ll be recommending my friends and family to go to him as well!
Apr 29, 2025
Response from current dealership:
Thank you for the kind words about our team at Zeigler Chevrolet. We're glad to hear you had a smooth experience and we appreciate your recommendations.
I had an amazing experience working with Mike over at Schaumburg Chevy. He was very thorough with showing me the features of this vehicle and answering all the questions I had about this vehicle! I would 100% working with Mike.
Apr 28, 2025
Response from current dealership:
Thanks for your feedback. We're glad to hear our team met your needs.
Apr 24, 2025
Ethan did a great job assisting me with my inquiry. When I arrived at the dealership he had the vehicle ready to test drive and was very knowledgeable on all the features available. When it came time to move to paperwork, he walked me through everything along with explaining other addons like LoJack that I needed. Definitely would buy from him again! Overall an amazing dealership and experience!
Apr 28, 2025
Response from current dealership:
Thanks for your feedback. We're glad to hear our team met your needs.
Apr 23, 2025
Zeigler Chevrolet had the car ready when I arrived and gave me an
unbelievable deal. They also honored the price that was posted. Thank
you to Chuck and Zeigler Chevrolet!
Apr 24, 2025
Response from current dealership:
Thanks for your feedback. We're glad to hear our team met your needs.
Working with Mariya was an incredible experience! She made the car-buying process seamless, transparent, and even exciting. Her knowledge, professionalism, and personal touch set her apart — she truly cares about finding the perfect fit for her customers. If you’re looking for someone who listens, delivers, and genuinely values your business, Mariya is the one to trust!
Apr 23, 2025
Response from current dealership:
Thank you for you feedback and for the opportunity to earn your business
Apr 21, 2025
Great overall experience Joey G, Geio, Lawrence, Rick highly recommend seeing these guys they go above and beyond thanks again guys you all made my Easter weekend awesome with my new car!
Apr 23, 2025
Response from current dealership:
Thank you for you feedback and for the opportunity to earn your business
Apr 21, 2025
Joey G and the Zeigler Chevy team are great! They recently have gone under new management and they are wonderful! they answered all my questions with ease, no nonsense, highly recommend this dealership. Thanks everyone!
Apr 23, 2025
Response from current dealership:
Thank you for you feedback and for the opportunity to earn your business
Apr 23, 2025
Response from current dealership:
Thank you for you feedback and for the opportunity to earn your business
Thank you Zeigler Chevy for helping me find my dream car! Loving the new team you have put in place and you are definitely getting me as a customer for life moving forward!
Apr 21, 2025
Response from current dealership:
Thank you for you feedback and for the opportunity to earn your business.
Apr 21, 2025
Very responsive, knowledgeable on product, and they offer value! Would recommend them.
Apr 21, 2025
Response from current dealership:
Thank you for you feedback and for the opportunity to earn your business.
Apr 20, 2025
Got several emails and calls from Cassie. She seemed knowledgeable and answered my questions. To bad Cadillac got sold before I could make it in.
Apr 21, 2025
Response from current dealership:
Thank you for you feedback and for the opportunity to earn your business.
Apr 19, 2025
The service was great! I got reached out to really quickly after making an inquiry and the person who helped me was amazing! I got in contact with a salesperson right away and was able to look over the vehicle.
Apr 19, 2025
Response from current dealership:
Thank you for your business we are looking forward to serve you again.
Mar 26, 2025
Response from current dealership:
We're glad you had a great experience with us at Zeigler Chevrolet. We hope you're enjoying your new vehicle.
Experience was 10/10 went in thinking I was going to be viewing the Jeep 2017 first walked in and was greeted by sales man supper helpful attentive to my needs made my car finding super simple definitely recommend
Feb 2, 2025
Response from current dealership:
We're pleased to hear our team was helpful in finding the right car for you. Thank you for recommending Zeigler Chevrolet.
Dec 19, 2024
Response from current dealership:
Thank you for the feedback on our service at Zeigler Chevrolet. Please reach out if you'd like to discuss your experience more—it’s helpful in guiding us for better service.
Save your time and go to a different dealership, there are far better dealerships out there. This is precisely why people hate car dealerships. Don't waste your time with a dealership that is going to waste your time and make up stories to try and con you into ridiculous prices for things you don't need. I read plenty of reviews that laid out the same things and should have known better. This is a typical snake outfit who prides themselves on fake pricing and shady tactics to try and squeeze out every penny.
Hope this helps someone.
I stopped in on 11/25 to buy a 2016 Silverado for $24,500.
I walked in and had to walk up to the managers desk to get some help. He got me in touch with a salesman. Have him some info, test drove the truck and told him to give me his best price and I'll purchase.
He comes back with a price of $36,xxx. That's $12,000 more than the listed price.
Breakdown of other costs as follows. (I obviously was not interested in any of these)
- $2,000 for detaili
Jan 22, 2025
Response from current dealership:
Thank you so much for taking the time to reach out to us. We deeply apologize for any inconvenience. Please feel free to call our customer relations director, Tristen, at 847-908-3952
The only person that would promptly reply to my inquiries was Amy. Other than her all I kept getting was marketing emails multiple times a day but no actual talk of assisting me in learning more about the vehicle. I even asked to be removed from their mailing list after giving up trying to make a purchase with this non responsive dealership. But yet im still getting marketing emails. I would suggest they focus more on better customer service versus just beefing up their marketing schemes.
Jan 22, 2025
Response from current dealership:
Thank you so much for taking the time to reach out to us. We deeply apologize for any inconvenience. Please feel free to call our customer relations director, Tristen, at 847-908-3952
Nov 19, 2024
Response from current dealership:
Zeigler Chevrolet appreciates your kind words. Glad to assist you.
Oct 7, 2024
Response from current dealership:
Thank you so much for your wonderful review! We greatly appreciate your feedback!
I went to view this car along with another one and neither one was in stock! I drove over an hour just to be disappointed. SHAMEFUL!!!
Oct 7, 2024
Response from current dealership:
We have informed our customer relations manager about your ongoing issue. We want to provide the correct information you request. Their phone number is 630-349-5300. Please give them a call at your earliest.
Vehicles are competitively priced to add
thousands in unwanted packages that sales men
claim have to be applied to sale the vehicle.
The added packages that you are required to
purchase increases the purchase price by
thousands.
Aug 15, 2024
Response from current dealership:
Hello Desmond,
We did offer you online price as our best price. We do offer packages such a GAP insurance, extended warranties, other protection packages, but all our packages are optional. Please give us a call back, so we can further discuss to see what happened on your visit. Please reach our customer service director at 630-349-5300
We did offer you online price as our best price. We do offer packages such a GAP insurance, extended warranties, other protection packages, but all our packages are optional. Please give us a call back, so we can further discuss to see what happened on your visit. Please reach our customer service director at 630-349-5300
Aug 9, 2024
I requested a final out the door price! With taxes and multiple hidden fees the price jumped 6k$ they said mandatory lo-jack fee. Ceramic coat and paint protection and vehicle conditioning fees i don't recommend!
Aug 15, 2024
Response from current dealership:
Hello Blake,
We tried to reach out to you to see what had happened on your visit. Our online price is our best price. We do offer packages, but they are all optional.
We tried to reach out to you to see what had happened on your visit. Our online price is our best price. We do offer packages, but they are all optional.
Jul 20, 2024
Very kind and straight to the point and worked with me and my my situation
Jul 22, 2024
Response from current dealership:
Thank you for the kind words about Zeigler Chevrolet! We're pleased to know our team made your visit enjoyable. Have a wonderful day.
Jul 19, 2024
They emailed me several times but never sent the info I requested.
Jul 22, 2024
Response from current dealership:
Hello Regina,
We have informed our customer relations manager about your ongoing issue. We want to provide the correct information you request. Their phone number is 630-349-5300. Please give them a call at your earliest.
We have informed our customer relations manager about your ongoing issue. We want to provide the correct information you request. Their phone number is 630-349-5300. Please give them a call at your earliest.
Jun 26, 2024
Awful. They claimed the car was available and when we got there it was no longer available. Lots of weird excuses to why but we never got a solid answer. We left, won’t be back
Jun 27, 2024
Response from current dealership:
We deeply apologize for any inconvenience. Are systems are currently down, and we are working our best to serve our customers. We do apologize that you felt a straight forward answer was not given, if you give me a call, I can get an answer. Please give me a call at 630-349-5300.
Jun 25, 2024
Response from current dealership:
Thank you for sharing your experience at Zeigler Chevrolet. We're glad our team provided great service.
Jun 25, 2024
Response from current dealership:
Thank you for sharing your experience with our team at Zeigler Chevrolet. We are pleased to hear about the courteous service you received. Your satisfaction is important to us.
So I drop over 2 hours to see the car. I got there. The salesman wasn’t ready for me because he was eating a sandwich. No big deal. He pulls the car around 20 minutes later. They haven’t even detailed the car. I honestly don’t think it was cleaned since it was new. The trunk had all trim pieces off. The TPMS was messed up. The dash clock was cracked. They wouldn’t show me a Carfax for it. Stay away from this dealer. Shady shady shady.
May 10, 2024
Response from current dealership:
Hello Cody,
We deeply apologize for any inconvenience. Please give our customer relations director a call, her number is 630-349-5300
We deeply apologize for any inconvenience. Please give our customer relations director a call, her number is 630-349-5300
Show older dealer reviews 221
Mar 1, 2024
Response from current dealership:
Thank you so much for the wonderful review! We greatly appreciate your business!
The CR-V is listed at $17,998; they came back at $28,000. I went in with check in hand to buy the car cash and was shut down.
They wanted me to pay for a lojack for an 8-year-old car. It's cheaper to buy new than to buy with them, a horrible experience.
The "sales manager had the galls to say "We have a buyer who gave us a large deposit just waiting for the rest of the money"
I got a call the next day. Counter for $21,500. Taxes are at about 8.5%, plates were going to be transferred car should be less than 20k.
WASTE OF TIME...
Mar 1, 2024
Response from current dealership:
Hello David,
We do deeply apologize for the inconvenience. We did call & offer you $20,600 out the door price: including tax, title, license, and plates. You told our associate that you were going to think about it & call them back. We do apologize that the vehicle sold a short time after that phone call. We want all our customers to be happy, and we hate having an upset customer! Please accept our deepest apology. You are always welcome to purchase any of our vehicles for the online price, which is our best price that we have to offer. We hope you have a wonderful day, and accept ou
More ...
We do deeply apologize for the inconvenience. We did call & offer you $20,600 out the door price: including tax, title, license, and plates. You told our associate that you were going to think about it & call them back. We do apologize that the vehicle sold a short time after that phone call. We want all our customers to be happy, and we hate having an upset customer! Please accept our deepest apology. You are always welcome to purchase any of our vehicles for the online price, which is our best price that we have to offer. We hope you have a wonderful day, and accept ou
Terrible experience!! I was passed off to 6 different people. I was willing to pay the list price of the Acadia, then they came back with $10K more of add ons that I didn't need which they told me they couldn't remove like wheel locks and lo jack. Then they proceeded to tell me that I need to act fast cause someone else has already put a down payment on the vehicle, which is when I walked out. Shady, scammy, unprofessional, constantly passed off.
Mar 1, 2024
Response from current dealership:
Thank you Jeremiah for reaching out to us. It was a pleasure speaking with you. I deeply apologize for the confusion between our staff & you. All our packages are optional, and our online price is our best price. We do explain all the packages to the customer because some customers may want their vehicles Certified, GAP Insurance, warranties, and other packages we offer.
They don't have any clue what inventory they have. I was contacted 4 days after the car was sold and I was told the car was ready and he didn't even know that the car was already sold. Worst customer service experience
Dec 21, 2023
Response from current dealership:
we deeply apologize for any inconvenience. We will speak to our staff about making sure that all the information we send out is accurate. Please give our customer relations director a call, so she can better understand what happened and to make the situation right. her number is 630-349-5300
Wouldn't get me out door price without
being in there show room. After trying
for 3 weeks still wouldnt give me
numbers unless they ran my credit.
Not sure why need run my credit
before ever exchange numbers.
Nov 30, 2023
Response from current dealership:
We deeply apologize for any inconvenience. We do not see you in our system, but that could be a mistake. Could you please give our customer relations director a call, she would be happy to help you, and can solve your current issue. Her number is 630-349-5300
Oct 28, 2023
Was looking at the 2014 Ford raptor they had for sale. Price was $37,795 I called the dealership, spoke with a lady that told me the used car manager was out and would call me back as soon as they were back in. I never got a call back, so the next day I contact them again only to find out they increased the price to $40,565. What a joke and trash dealership. 0/10 would not recommend.
Nov 2, 2023
Response from current dealership:
Hello, We deeply apologize for the inconvenience. We have spoken to our staff on having quicker replies. We are still priced as the lowest in the country. Please feel free to shop our inventory. We change prices a few times a week based on the inventory being sold throughout the country. With competitive pricing.
Sep 30, 2023
I want to thank Penny and Sam today for all their patience and hard work today. I am grateful you guys helped us get exactly what we wanted. Thank you so much for letting us go home with a happy purchase today!
Oct 5, 2023
Response from current dealership:
We are so happy that Sam & Penny could help you out today! We hope to see you again in the future!
Has great customer service and was able to get me into the vehicle that I wanted with no problems. Thanks a lot to penny.
Oct 5, 2023
Response from current dealership:
Thank you so much for the amazing review! We greatly appreciate your business! We are so happy that Penny was able to help you out!
Sep 19, 2023
This was a very easy experience working with Zeigler Chevrolet out of Schaumburg, IL.
Cherrie was awesome understanding my needs and there was no pushy feeling etc.
Tristen in Customer Service there is second to none and was an extreme help.
Sep 20, 2023
Response from current dealership:
Thank you so much Matt! We greatly appreciate you sharing your experience with us! We are so happy that Cherrie & Tristen could help you out!
This was an Extremely Bad Experience!! The dealership constantly called me , and then when I arrived they had loaned my vehicle I was pre-financed approved for from Cargurus to an employee. So they didn’t have the vehicle that they confirmed over the phone . Zeigler then ran my credit and told me a Completely different down payment amount from what I had on my certificate from Cargurus! So not only did they not have the vehicle, but tried to have me put an additional $3,120 down payment. I’ve went to other dealerships , and always had the same information from my Cargurus certificate. I’m in sales , and have been in this industry for many years. This experience was so bad I truly would not recommend anyone to go here.
Sep 20, 2023
Response from current dealership:
Thank you for sharing your experience, Nikki. We apologize for any inconvenience you encountered with the loaned out vehicle and the miscommunication regarding your down payment. We strive to provide excellent service. Please contact us via text or call at 630-349-5300 so we can assist you further
Very helpful. Only problem was car sold a few hours before we got there. They should have contacted us to let us know they couldn’t honor the appointment.
Aug 29, 2023
Response from current dealership:
We deeply apologize for the inconvenience. The customer that purchased the vehicle had an appointment for a different vehicle, saw the vehicle on the lot you were interested in, and decided to purchase it. They were not yet in finance center, so our system did not show it sold before your arrival. We do deeply apologize for the inconvenience, and will work on making sure there is a clear line of communication between the sales floor & our call center.
Responsive but won’t disclose dealer fees via email- pretty much told me what I needed to know. Couldn’t get an out-the-door offer on the advertised car without calling or visiting in person.
Aug 29, 2023
Response from current dealership:
We apologize that our call center could not provide you with a direct answer on pricing. Our online pricing is our best price. We can partner you up with a sales manager if you would like, to get the deal worked before you make it into our store. Please give us a call if you are still interested.
The dealer portrays shady tactics. They post an internet price and when I got there the final offer was $7,000 higher than that. they tried to add Lowjack and dimple and dent scratch and paint protection.. they got offended when I told him I wasn't paying for all that extra add-ons and they complained about the internet pricing. They're already losing $3,000. I said that's pretty crappy to try to steal it back by adding stuff on to me. I would not recommend this dealer at all!
May 26, 2023
Response from current dealership:
We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience. We would love the opportunity to resolve your issues. Please contact our general sales manager, Darius, at dariusshams@zeigler.com
It was the most horrible experience I ever had with a car dealer. I tried multiple times to get pricing and the only thing I would get was the excuse that the finance management team was extremely busy. Seriously, how long does it take to get pricing. It’s been a week and still nothing. I wouldn’t send my worst enemy to these people. I would give them negative 5 stars.
May 26, 2023
Response from current dealership:
We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience. We would love the opportunity to resolve your issues. Please contact our general sales manager, Darius, at dariusshams@zeigler.com
I terrible customer service. Spent weeks trying to get pictures then they finally send them and all the sudden the vehicle has a deposit on it once they figure out i wasnt going to finance
May 26, 2023
Response from current dealership:
We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience. We would love the opportunity to resolve your issues. Please contact our general sales manager, Darius, at dariusshams@zeigler.com
Mar 10, 2023
This was the most disrespectful car experience I have been apart of. I believe the communication at this dealership needs some work. We drove an hour and a half after explaining the long drive and asking them to have the car pulled up and paperwork ready. I have done this 4 other times with no issues. This time we pulled up at our appointment with no car out front. They did not know who we were or what vehicle we wanted. They were in the process of selling the vehicle as they took my license and drove the vehicle up for a test drive. I could not believe the disrespect and bad ethics. The people trying to finance were put before my wet ink check dangling in their face. Please fix the communication problems so nobody else has to waste their time and money.
Mar 15, 2023
Response from current dealership:
Hello Matt, We want to apologize for any inconvenience, and understand your frustration. We did our best to have the vehicle pulled up & ready for you to purchase. However, while the vehicle was pulled around someone else took interest in the vehicle. With no deposit or signature on the vehicle, we cannot hold the vehicle. Since the vehicle is sold, we have other processes put into place to either purchase vehicles for customers, and hold the vehicle that way. If there is a specific vehicle you are interested in, we can have our used vehicle manager look for that specific vehicle, or have
More ...
Came from Texas to see and buy this car out saleswomen Amber was great highly recommend this location fast and easy service…
Feb 8, 2023
Response from current dealership:
Thank you so so much for your wonderful review!! We greatly appreciate your feedback! Thank you for being such an amazing customer!
Jan 18, 2023
They were incessant. They bothered me no less than 15 times to " confirm" my appointment. Once or twice a day. EVEN after I reconfirmed date and time multiple times.
Feb 8, 2023
Response from current dealership:
We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience. We would love the opportunity to resolve your issues. Please contact our general sales manager, Darius, at dariusshams@zeigler.com
Ziegler is absolutely horrible. Made and appointment. Was contacted five times to confirm I was coming. Upon arrival the car wasn’t even there. Yet to hear back.
Feb 8, 2023
Response from current dealership:
We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience. We would love the opportunity to resolve your issues. Please contact our general sales manager, Darius, at dariusshams@zeigler.com
Jan 2, 2023
Was told to come view the vehicle (Cadillac Escalade ESV). Arrived at the dealership and I was told a manger had taken the vehicle to Wisconsin and they did not know when it would be returned. Needless to say they never called back with any updates on the vehicle being returned to the dealership. Only received any information regarding the vehicle when I called twice to see if the vehicle returned. The vehicle never returned for view/purchase and on Saturday 12/31/2022 an alert from Car Gurus stated the vehicle had been sold. The experience was a total waste of time as I drove an hour one way (2 hours round trip) to see the vehicle not to mention the time spent at the dealership getting the runaround. I would not recommend doing business at this dealership. If I could leave a negative five review I would.
Jan 6, 2023
Response from current dealership:
Hello Terrence,
Thank you for making us aware of the situation. We are sorry for any inconvenience. We are speaking with the team to gather further information. We never want a customer to leave unhappy. Please feel free to reach out to our General Manager if you have any questions or concerns. His name is Ken Montijo, and you can reach him at kenmontijo@zeigler.com.
Thank you for making us aware of the situation. We are sorry for any inconvenience. We are speaking with the team to gather further information. We never want a customer to leave unhappy. Please feel free to reach out to our General Manager if you have any questions or concerns. His name is Ken Montijo, and you can reach him at kenmontijo@zeigler.com.
Dec 31, 2022
This dealership is a true scam . They advertise
a price for the vehicle on car gurus. I called
and actually talked to Karla, confirmed the
price of the vehicle that was advertised. Sent
my daughter in law and son up there to buy
vehicle , after driving an hour and a half to get
there the price changed? They added $5000
for
market adjustment price tried to
add
another $2000 for paint protection plan. Then
conned them into using their financing
company so they could even make more
money off them . Very disappointed! BUYER
BEWARE! I think this is pretty self
explanatory⦠if you needs specific
information you can phone me .
Jan 6, 2023
Response from current dealership:
Thank you for informing us about the situation. We are terribly sorry for any inconvenience. Please feel free to reach out to our General Manager if you have any questions or concerns. His name is Ken Montijo, and you can reach him at kenmontijo@zeigler.com.
Dec 6, 2022
Had a great buying experience with Amber and the entire team. Very helpful from start to finish.
Dec 8, 2022
Response from current dealership:
Thank you so much for leaving this awesome review of our dealership, Michael . Amber truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride!
Dec 5, 2022
Great experience here. Nick F made the whole process quick and easy
Dec 7, 2022
Response from current dealership:
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Hands down the WORST dealer in the world. Tried to
sneak in almost 10k dollars in fees on a vehicle that was
already about 2k over current market value, and undercut
my trade by 5k dollars. What a joke. I literally laughed in
the salesman's face and he immediately got defensive. I
get they need to make money, but you do so In a
professional manner. If I could give these scumbags 0
stars I would. Absolutely pathetic. I've owned about 40
vehicles in my life and I've never been to such a shady
dealership. I'm shocked at how they even stay in
business. Buyer beware.
Feb 8, 2023
Response from current dealership:
We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience. We would love the opportunity to resolve your issues. Please contact our general sales manager, Darius, at dariusshams@zeigler.com
Nov 19, 2022
Tony was wonderful and got me just the car I wanted. Super friendly.
Nov 22, 2022
Response from current dealership:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Took a very long time to respond. Multiple people kept contacting me then they started robo spamming my email. They weren’t clear if the car was available or not. Asked how much the shipping would be to trade my car in because I’m out of state and they never got back to me.
Feb 8, 2023
Response from current dealership:
We appreciate you for letting others know about your experience! We are sorry it took so long for us to get back to you. We are under new management. Please feel free to reach back out if you ever need anything.
Nov 15, 2022
Response from current dealership:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Nov 1, 2022
Response from current dealership:
Thank you for this amazing review! We really appreciate your business.
Dealer experience was more than great and satisfying. Walked in and exited Zeigler with the deal and vehicle that I was most certainly looking for. Sales staff, Tony Horton, Darius Shams completely rolled out the red carpet treatment for me both pre and post purchase of my vehicle. Never felt pushed or cajoled in making a quick or rushed decision whatsoever. So in that for me means everything! Even after my purchase, General Sales Manager Darius Shams continued to stay in touch with me and kept that hands on approach that confirmed my decision to purchase from Zeigler was indeed the right one for sure! Would most definitely definitely recommend Zeigler Chevrolet in Schaumburg to everyone I know and beyond based on this experience! Both a very well run establishment with professionalism and class personified!
Oct 26, 2022
Response from current dealership:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
The dealer was quick to respond to our inquiry and the car was ready for test-drive. The staff was friendly and courteous. However, they made no attempt to correct the loose driver door mirror that I found. They increased the sales price over the CarGurus listing price that I showed them after we drove the car. Added items included Lojack (tm) and special interior and exterior protection packages which were not in the listing but added to the sales price. I would not recommend this dealer.
Oct 17, 2022
Response from current dealership:
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience.
I have to call them so many time never was easy to get hold of some in I just asked price breakdown that took them 2 days when I called back they told me they super busy don't have time
Sep 19, 2022
Response from current dealership:
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience.
Please feel free to reach out to our General Manager if you have any questions or concerns. His name is Ken Montijo, and you can reach him at kenmontijo@zeigler.com.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Please feel free to reach out to our General Manager if you have any questions or concerns. His name is Ken Montijo, and you can reach him at kenmontijo@zeigler.com.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
They did answer me but I found a different car
here now and not the same one I was looking at.
Nice of them to answer.
Sep 14, 2022
Response from current dealership:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sep 1, 2022
Response from current dealership:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
I have been buying cars for over 50 yrs of my life.
Some new, some used. My experience was the best I
have ever encountered. I received a courteous,
hassle-free, no-nonsense experience which I
attribute to my sales associate, JASON SCHOOK. He
treated us with the utmost respect. Thank you very
much Jason, we just love our new car!
Aug 24, 2022
Response from current dealership:
Guru9RMN6Z, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jason's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Nick the salesman was great. Helped me find exactly what I was looking for and was very knowledgeable. Everyone was very friendly and welcoming
Aug 24, 2022
Response from current dealership:
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Aug 17, 2022
Marco was so helpful with the car buying process! He was so nice and knowledgeable. Will definitely be back!
Aug 22, 2022
Response from current dealership:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
My experience at Zeigler Chevy was absolute top-notch. Penny Perez was an absolute pleasure to work with! Penny made what is usually a stressful experience relaxed, and dare I say enjoyable…
Aug 22, 2022
Response from current dealership:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Aug 15, 2022
This car is beautiful, the dealer was very helpful and Amber was able to answer all my questions. Anthony and Amber offered me a deal on a different Corvette, they made the process painless and easy. I will definitely send my friends and family to them.
Aug 18, 2022
Response from current dealership:
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Had an amazing experience with Sebastian no complaints got me in and out in my brand new 2023 corvette.
Aug 15, 2022
Response from current dealership:
Thank you so much!! We greatly appreciate your business!
They do an excellent job help us to buy our dream car. Especially thanks for our sale man NICK who help us quickly and friendly.
Aug 15, 2022
Response from current dealership:
Thank you for sharing your wonderful experience with us! We cannot wait to see you again! Welcome to the Zeigler Family!
Aug 15, 2022
Response from current dealership:
Thank you for sharing your wonderful experience with us! We cannot wait to see you again! Welcome to the Zeigler Family!
No one deal with this dealer they are scammers they posted the car in 42 thousand once you go there they add$5000 they told me this is Becaue we did repaired about three months ago I really chucked , pluse they add $1490. I said what this they said this so for navigation pro pack something. Then they $1256 I said what this they said this gurantee if the car scratch and do details. I swear I never met like this scammers before with this rud way to take your money and she loughed as she is agree to do this. They thought people are dump , the owner of this dealer 100% not smart to do this kind of business
Aug 15, 2022
Response from current dealership:
I am sorry to hear about your experience. My general manager, Ken Montijo, would like to resolve any issues as soon as possible. Please reach out to him so we can resolve this as soon as possible. You can reach him at 847-882-2200 or kenmontijo@zeigler.com
Penny P. went above and beyond to help my wife and I with selections and information as we shopped for a new vehicle. Highly recommended.
Aug 2, 2022
Response from current dealership:
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Jul 26, 2022
Response from current dealership:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Sincerely,
The Zeigler Chevrolet of Schaumburg Team
Jul 19, 2022
Easy and painless
Jul 22, 2022
Response from current dealership:
Thank you for your wonderful feedback, Annette. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely, the Zeigler Chevrolet of Schaumburg Team
Sincerely, the Zeigler Chevrolet of Schaumburg Team
Jun 26, 2022
I have a 2012 Enclave to trade in and filled out a form on the web site and it said 11500 to 12500 for trade in when I got there they offerd 5000 on trade My car has 86000 miles on it and no rust anywhere on it 4 new tires and anew battery and after all that I drove 160 miles to get there
Aug 15, 2022
Response from current dealership:
I am sorry to hear about your experience. My general manager, Ken Montijo, would like to resolve any issues as soon as possible. Please reach out to him so we can resolve this as soon as possible. You can reach him at 847-882-2200 or kenmontijo@zeigler.com
A little confusion about who I was meeting with. Based on pictures it
looked like the interior had some damage. I inquired about it before
going and the person assured me that there was no damage but that
was not true. The car did not meet my expectations.
Aug 15, 2022
Response from current dealership:
Thank you so much!! We greatly appreciate your business!
Jun 14, 2022
Penny did great job
Aug 15, 2022
Response from current dealership:
Thank you for the review!
Jun 6, 2022
Great
Jun 20, 2022
Response from current dealership:
Thank you so much Trevor! We greatly appreciate your review!
Do not go here, they had a pilot listed at 31k ,
I went to look at it with a check to purchase.
After all was said and done the total price was
40k. They wanted to include some low jack
packages and some maintenance pkg that I
donât need.Not to be trusted!!!! Seek
elsewhere.
Jun 20, 2022
Response from current dealership:
I am sorry to hear about your experience. My general manager, Ken Montijo, would like to resolve any issues as soon as possible. Please reach out to him so we can resolve this as soon as possible. You can reach him at 847-882-2200 or kenmontijo@zeigler.com
Jun 1, 2022
This dealership is a bait and switch, they had this car listed for $20,998, after test driving this car we went back inside to negotiate the price, they added $9k to the listed price, they wanted me to purchase their protections plans saying that it comes with all their cars, I tried explaining that i wasn’t interested in purchasing any of the plans and they basically kicked me out, telling me that if I don’t agree to purchase the plans there’s nothing else that they could do for me.. After reaching out to the general manager he tells me that he’s extremely sorry about the whole experience and that he will take off the $9k and with tax and paperwork the total was $28,600…How does this car jumps from $20,998 to $24,000 overnight..I wish I had read the reviews for this dealership before wasting my time. I wanted to give 0 star.
Jun 20, 2022
Response from current dealership:
I am sorry to hear about your experience. My general manager, Ken Montijo, would like to resolve any issues as soon as possible. Please reach out to him so we can resolve this as soon as possible. You can reach him at 847-882-2200 or kenmontijo@zeigler.com
May 30, 2022
Response from current dealership:
Thank you so much! We greatly appreciate your review!!
Apr 8, 2022
Would not return my phone calls. Couldn't tell me actual color of car ( pictures were blue, description said silver). Salesperson was rude.
May 30, 2022
Response from current dealership:
Thank you for letting us know about the situation. Please feel free to reach out to the dealership & request to speak with our GM. He would be happy to help & gather further information on the situation.
Very poor dealership.. the hidden fees on a 18k car were 8200.00 so with 7500 cash down the finance amount was 30k.... that being said they shouldn't be allowed to list it for 18,500 when it's actually 26k ...... DO NOT recommend
May 30, 2022
Response from current dealership:
Thank you for letting us know about the situation. Please feel free to reach out to the dealership & request to speak with our GM. He would be happy to help & gather further information on the situation.
I came Preapproved up to $30,000 to purchase an Impala at the agreed price of $21,500. After arriving they tried to force me to buy several packages that came up to $32,000 to buy it. However, my Preapproval approved up to 105% of the purchase price. I am very disappointed with management and the sales team for trying to manipulate and take advantage of me and my Preapproval. I wasted an inquiry on my credit, my time, and gas driving there and they increased the price by $10,000.
May 30, 2022
Response from current dealership:
Thank you for letting us know about the situation. Please feel free to reach out to the dealership & request to speak with our GM. He would be happy to help & gather further information on the situation.
May 30, 2022
Response from current dealership:
Thank you so much!! We greatly appreciate your business!
They got back to me Quickly but when I was
inquiring about a SUV they Have listed that was
way over priced they couldn't explain why. It's
like they are taking advantage completely from
this circuit board/convoy strike price mark up.
Even tho there are other SUVs with lower
Mileage and cheaper prices out there. Was
Confused on why they couldn't budge on any
price
May 30, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
Feb 24, 2022
It was horrible. Took off of work to go there to pick up vehicle for appointment that we made. We get there and a different rep helped us. He told us that the car had a recall and that someone had put a down payment down. The down payment shouldn’t had mattered because we were told the day before that it’s first come first serve. He agreed so that point was mute. The issue was that the car did not have a recall. I called a Lincoln dealership and gave the vin and was told there was no such recall and any recalls show instantly. When we took this to the sales rep he tried to challenge us on this. First he tried to say it takes time to show, the. He tried to say it was an internal recall. He didn’t know that I actually called someone else to check on this. Also you would think that he would try to sell us something else since we came with a pre approval. Talk to the rep who scheduled the appointment and after talking to her manager we found out the car just wasn’t working.
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
May 30, 2022
Response from current dealership:
Thank you so much!! We greatly appreciate your business!!
I went in to look at the Buick Envision and the price was $23,650 and after I said I would put $1,500 down, they gave me a sheet with all of the charges and it came up to $35,500. One of the charges was $2,000 for their paperwork. Not a great experience
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
Very poor experience. Right as I was getting ready to purchase the vehicle, they added an additional ~12% to the price. After reading more
reviews, appears to be a common practice at the dealership group...
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
Aug 15, 2022
Response from current dealership:
Thank you for the review!
Jan 11, 2022
Responded promptly. A lot of auto messages from various parties. Delay in getting requested information.
Aug 15, 2022
Response from current dealership:
Thank you for the review!
Jan 5, 2022
Have never felt so discussed in my life. Found a Chrysler Pacifica online listed for $34,499.00. drove 2 hours to look at it. After I decided I wanted it and gave them all my info they came back with an out the door price of $49,000.00. Which included a $5,000.00 market adjustment, $2,495.00 dent and stain package which I would never use because I was 2 hours away. And a $1,595.00 charge for a theft package. This is completely wrong and unethical. Any additions should be listed in the advertised price, they should not be able to call them dealer fees. I will also be filing a complaint with the Better Business Bureau and CapitalOne.
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
Dec 4, 2021
I was greeted, but very disappointed to know the car was without AWD + without blind spot detector. This is really disappointed. I have fix the appointment and drove all the way from Tinley Park and came out to be very disappointed as car was not clean.
Very bed and dishonest service.
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
The dealership was excellent in responding back to me an very thorough to make sure that they could accommodate me in any way.
Aug 15, 2022
Response from current dealership:
Thank you for the review!
Absolutely furious with this dealer. I had an appointment scheduled 2 days prior. Drove 1 1/2 hours to see the car, just to be told they can’t “find the keys” make it make sense. The man told us “sorry we don’t have they keys we should have them tomorrow”. Ridiculous.
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
very hard to get info from, wanted GM build sheets on the 2 trucks. 3 weeks, 5 people before i got the info , not the actual price as advertised , they say add on fees. Truck
had 23k miles on it, said $2800 + to certify, I didn't need it certified ,still under factory warranty, and then a $5000 add on for market adjustment , get real.wanted as much as a
new truck. Truck is still there , price changes every other day. I would have bought both of the 2019s they had, as both were identical in equipment , but they jacked up the
price, wasted 5 hours of my time for nothing,.never go there again. very poor customer service,
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
Terrible! The salesman didnt even tell me how much my trade-in was or how much I was actually paying for the
car. It came down to 2K difference. He said he wanted over the sticker price for the vehicle. Hell no! I left and
will never go back there again. I did buy a car from a different dealer.
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
Horrible. Asked several times the same question, never received answer,only invites to come to dealership. Asked for price of car,was told sale ends Saturday. What a joke.
Aug 15, 2022
Response from current dealership:
We are terribly sorry for your experience with our business. We want every customer to have a wonderful experience with us. We are sorry for any miscommunication on our behalf.
Dealer did a good job of responding. It was just to far away from me. I didn't read the listing all enough.
Aug 15, 2022
Response from current dealership:
Thank you for the review!
Oct 13, 2021
Set up an appt to see "Karla" and ensured we would have vehicle ready for us to test drive withOUT salesman in backseat. Got there, vehicle was still out back, we were given the keys to turn vehicle on and fuel light was on had to wait for refueling.
When initially called received rave reviews over vehicle which is why we decided to make a drive 1.5 hours away as the deal look enticing. Once there, we noticed flaws in the vehicle. Salesman was a bit pushy and was able to drop the price instantly by 2k for "tonight only" . It had us thinking harder but something just wasn't sitting right with me. A 2021 with 10k miles at minimum 8k below MSRP in this market just wasn't adding up. We walked away......
After reading all of the reviews of add on fees, I am positive that was where we would have been caught in the fight to have those removed before signing on the dotted line.
Did not feel like a customer or family member, but an assembly line of purchasers.
Oct 8, 2021
Responsive
I went there to checkout a used GMC Acadia only to find out that their listing had incorrect details specified. It was an hour drive from my place and I confirmed the specifications over the phone before setting up an appointment but then again I was misinformed and invited to the dealership just to waste my time, fuel and energy. The staff there had no information about my visit so they were not provided with any details of my appointment but either way I wasn't getting a warm feeling dealing with them.
Sep 19, 2021
Called ahead to make sure they still had the two cars I was interested in and made an appointment to check them out. When I got there an hour later, I got passed around between three different people, and then finally told that neither of the cars were there because managers had taken them home.
Only positive: they do respond very quickly.
Saw a Used car I wanted to buy. List price was $29,500. When we went to do paperwork they had the following "fees":
-$4500 MAP (market adjustment price)
-$2400 package fee they put on all their cars to protect the car inside and out (again if this was to help the car on the outside the car I looked at did have a "bubble" above the fender).
So we're looking at $7400 worth of extra fees. Put that on top of the base price of the car that they listed online and that brought the cars actual price to $36,900 before taxes, title and doc fee! They have been sitting on this car for four months... Now I know why!
And to add insult to injury, I was in there eight weeks ago. They appraised my car at $7000. Then they appraised it at $4000 the second time... I only had put on 800 extra miles between my first appraisal and the second appraisal. Also...they have a "value your trade button" on their website... they lie!
Sep 8, 2021
Worst car dealership I have ever dealt with. Came in with my son to buy his first car. We set up a time to test drive the car he found online. They called while we were on our way to make sure we were still coming. We got there and they told us that they lost BOTH SETS of keys for the car and we wouldn’t be able to test drive it. They told us that once they got keys made, they would call us and he could them come in. They called us a week later to say the car was available to test drive. We came in AGAIN the very next day, only to be told that the car was “just sold” but that they would show us other vehicles. Of course they were all older models and higher priced. We wasted 2 trips to this dealership for absolutely nothing. Do not give your business to this bait and switch dealership. He since bought a car at another dealership and they were a dream to work with, honest and straight forward with the price, and no hidden fees.
Typical dealership BS - I wasted my time going to see this vehicle!! First, I confirmed that it was still available. Then, we drove nearly an hour to the dealership. I test drove the car. When I made an offer, I was told that a deposit had been put down on the car. The next day, the car price had increased over $1500. One week later, they still have the car. Total BS!!
Aug 5, 2021
A $16,000 car was going to be $26,000 with "dealer fees and warranty fees. Never heard of such high dealership fees. They blamed it on covid.
Jul 3, 2021
Totally waste of time advertising $25,800 but tack on estimated $10,000 in fees over $36,000 I stepped up to C300 at end of less less than $28,000
May 23, 2021
Amber was very helpful in helping us find the car of our dreams. She was quick to respond to all questions we had and made the process easier. Definitely recommend her and Zeigler Chevy!
May 17, 2021
Great experience! Viviana answered my questions right away! Thank you for everything!
May 17, 2021
This place is absolutely extraordinary! The customer service is like no other I have received before. I get it
this place is a dealership and they make money off our purchase but HELLO they are nice, down to earth,
and they try their best to get you the BEST price. Viviana was very resourceful answered all my questions in
detail and took her time with me. Granted time is money.... She spent a great deal on me! Thanks a bunch! I
will back :)
May 17, 2021
Recommend Ziegler to anyone looking for a vehicle. After speaking to viviana on the phone, I came in for a look. Although I didn’t end up purchasing a vehicle, the staff was helpful and made the process easy. I will be back in the future.
Apr 29, 2021
Worst experience of buying a car in my 40 plus years of car buying. We were only given one key, we were told that we had to pay certain dealership fees which in fact we didn't. We spent almost 7 hours in the dealership,our credit score was over 760. The finance/loan officer lied to my wife and i, we were told that if we didn't purchase a extended car warranty for $5000.00 that the Bank would increase our interest rate from 4% to 6% and that in buying it our monthly payment would only increase by $2 per month. They told us they were going to fill the car up let gas, they only put $20 in the tank. We called the bank the next day and the Bank denied what the Loan Officer said. Plus we could not cancel the warranty the dealership had to cancel it.
Apr 29, 2021
Response from current dealership:
Hi Travis, I am sorry to hear this! What vehicle did you buy with us and when was this? I do not see your information in our database and we would like to get any issues resolved as soon as possible!
I had negotiated some time. And made a deal with the
first sales guy except for a small item. Then his manager
came out and pretended to take it off, but added
everything else , like 8k, back on the deal. I had the
feeling of being in a con game or scam. They tried to put
all kinds of fees and press me that it was totally needed.
Just insultingly lying in my face.
I read bad reviews and thought that it was just people
that dont know how to negotiate. No, they are actively
playing games as most reviews on this site say. Stear
clear unless you want to pay many thousands more than
their listing price. I believe that since I was able to call
them out directly for each lie in real time, it caused the
manager to tell me, that "Mr Zeigler cant make money
with the price that's advertised on cargurus". And that
was the first honest thing they said.
I did buy the car for exactly what was advertised,
elsewhere. I dont care about Mr. Zeigler's profits. Ps.
Notice these 5star reviews bogus.
I went to purchase this vehicle and then as we were working the numbers, they added about 6k more it in warranties and inspections. I had to
be pushy for them to take those fees off, but they wouldn't take off an inspection fee that was well over 1K. I was trying to finance this car
through my own bank and they were giving me a hard time about it because I was not interested in financing through them. They wouldn't give
me a bill of sale when I asked for one and then when the sales person went to speak with manager they tried pressuring me by saying that
someone out of state was interested in it, but that they would sell it to me if I took their high priced and horrible financing offer. I walked away
and purchased it at a different dealer. The vehicle is still listed for sale by the way, but now at a much higher price so they were clearly lying to
me.
Apr 9, 2021
Car was shown for 19992. I sent an inquiry. AFTER I set up an appointment to go see the car, they changed the price to 23000. I called to clarify and was told they would honor the price I was emailed. I drove 45 minutes to the dealer and when I arrived, I was told the car had Just sold, but could they show me something else. YET,
The car is still listed in their inventory.
Stopped by on 03/27/21 to drive a 2017 IS300. We liked it but weren't sold on it. An Audi Q5 caught our attention in the lot, however our sales seemed bothered when we told him we wanted to drive it. We loved the drive but we noticed that the valve cover gasket was starting to leak. I told the sales and he seemed bothered and replied "we fix everything and nothing is wrong with our cars"
We told him passed on a Q5 before because of the same reason before. We told him we would think about it and he rudly said "okay, have a good one"
We were ready to make a deal if he would've worked something out or even took a minute of his time to get up from his desk and talk to his Used Car Manager. We ended up buying elsewhere, and definitely not going to this place.
Feb 15, 2021
it was terrible the worst dealer experience i have ever had.
they would only send emails that were automatically sent and would state that someone would be in touch, but never call or reach out.
Several people from the dealer reached out to me but none of them would provide me with the build sheet/vehicle sticker I requested. Instead they make excuses and want me to come in to the dealership before they will give me the information. This dealer can't provide the most basic information to a customer so I refuse to go into the dealership.
Jan 30, 2021
Attempt to sell the car thousands above advertised price
This particular silver chevy bolt premier was advertised on January 23,on sale for 14 750.00. Being out of town I contacted the dealer and offered to send retainer money
to hold it.
They refused but were willing to set up an appointment on following Monday for me to test the car. I test drove and offered to buy it. The sale person then presented me
with their terms in which the price jumped to 17 999.00. After exchange of information and upon return from consultation with his boss the sale person mentioned that:
"sometimes prices presented to the public by third party sellers are not accurate". He agreed on accept advertised price as long as I would buy some kind dealer care
package for about 2400.00$. Needless to say it was time for me to leave.
Earlier,even before seeing the car I offered to purchase it for 15 thousand dollars and accept financing terms. I asked to provide me with brake down list of all charges and
fees.
Jan 24, 2021
Car was not ready to be seen at my appointment time. Price for used car was advertised as $20K. First price they through out at me was $30K. Had them explain to me where $10K gets added on to a used car. Had to waste my time and theirs getting them back down to the original advertised price. Watch for the hidden fees and don’t sign anything until you go line by line. Financing paperwork was wrong also. They snuck in an extra thousand dollars. Had to have them correct that.
Dec 11, 2020
BAIT AND SWITCH!!. BEWARE!! They are Just trying to get you on their premises . I have an appointment to see the vehicle as what’s advertised. Came in on my appointment date and been told the vehicle has been sold. Waste of My time!! Would not recommend this dealership to my friends especially any my my family. Do not Trust this Car Dealer!!
Dec 9, 2020
Set up an appointment to look and test drive a vehicle at this dealership - when pricing was
discussed, they added $1,400 for "dealer prep", $2,500 for their "protection package" and
another $2,500 for the "used car certification" on top of the actual list price - I doubt they
prepped anything as the low tire pressure sensor was on and it also indicated low wiper fluid -
this could have been easily addressed prior to my visit - then, when I objected to the up
charges and offered to pay the asking price plus sales tax - they said someone phoned in a
deposit on the vehicle that morning but I could have it for the inflated price - dis-honest
crooks!!!!!!!!!
Nov 23, 2020
This dealer did contact me And that was about all they did. I traded repeated emails to inquire about a specific car. First off, they started out with canned art for a pic of the car that didn't even match the color specs on the breakdown before they finally updated their site and CarGurus ad with actual pictures. Never answered a question I had, just kept saying next up is an appointment instead of making a deal. I got 14-plus emails from them that amounted to BS, just tyring to get my numbers and info to sell or get me there to wheel and deal when I'm four states away and not leaving until I'm basically in a sign and drive mode. I'd just stay away from here.
I reached out to the dealership on a '17 Colorado they had listed for $26,700. After getting some information on
the truck I tried to negotiate a price and asked them to give me the out the door price with everything (tax, title,
ETC). I was ready to purchase the truck. They responded with a price of around $33k! I asked how is that even
possible? They added some of their own warranties and extras for $4000! No where does it state that this
would be added to the price in CarGurus or dealership website. Refused to negotiate to take it off. Extremely
frustrating. I'd highly recommend to buy elsewhere. Don't waste your time with Zeigler.
Nov 6, 2020
The Sales Rep TONY did a great job selling the vehicle, I wasn’t ready to pull the trigger...THANKS
Oct 23, 2020
Byron was very informative and transparent
The salesperson had a terrible disposition. The car was filthy and full of dust, dirt and
debris when I arrived to do the test drive, though I scheduled the appointment days in
advance. The dealership also jacked up the price by $3,000 from what it was originally
listed on Car Gurus immediately before my arrival.
Oct 11, 2020
Terrible!! Told me the car was available when someone else had a deposit on it and asking price was different from what the advertised and said when I talked to them
I went into this dealership knowing that I had less than perfect credit, and after a few hours of working things out with the dealer Adam, it seemed like we had come to an agreement with the car that I originally didn’t intend on getting. After agreeing to purchasing a Nissan Ultima sport, Adams therefore proceeded to pull up with a 2015 Malibu they had 88,000 miles on it. And when I asked why they change the car for the second time they had told me that this is what I was approved for, so I had questioned why they told me I was approved for the other vehicle if they were just going to bring this one out. Adam and Victor kept trying to get me to purchase this vehicle that I did not like. They had kept saying things like just drive it for six months and then you can refinance it or this is the only thing that you are approved for nobody wants to lend you a dime because you have bad credit. Do not go to the dealership all they are going to do is bait and switch you.
Sep 7, 2020
I had a terrible experience from the first time they picked up the phone. I have been looking at car for about a week at this dealership, one salesman Ozzy said someone put a deposit on the car, being a bit suspicious about it I called again reached another salesman and he told me they don't take deposits on vehicles. I was fed up with these knuckleheads, so I ended up asking for the manager, turns out these guys have no time to talk to a serious buyer. I first talked to a guy who buys these cars from auctions, he sounded like he had some marbles in his mouth when he talked over the phone...not a great communicator. I eventually got to Vince a sales manager, big talker no follow thru. I told him his sales people suck, I thought he would be a decent person to talk to. Nope, boy was I wrong. He claims he has never had a bad review, hard to believe but I'll be your FIRST buddy. I was very patient thru the whole process, but this place had the worst customer service I've ever seen.
Emailed and called dealer about certain truck was told I had to make an appointment which I did, then drove an hour to dealership when I arrived they told me the truck had been sold and they had no more like it. (Which it was a 2020 Silverado crew cab at a Chevy dealer) then was asked if I’d like to check out a Denali ( which was probably at least 20k more than the truck I came to see) after I told them it was out of my price range, with no other new Silverado crew cabs at decent price at the Chevy dealer. I drove an hour back home. That’s 2 hours I wasted. Don’t recommend this dealer if you have a long drive.
Sep 13, 2020
Response from current dealership:
First I’m sorry for inconvenience seems like
There was a miscommunication since we have serval 2020s in stock
There was a miscommunication since we have serval 2020s in stock
I tried to get a few questions answered in advance about the Chevy discounts and their ‘other fees’ but they kept avoiding the questions and going right to the hard sell; when can you come in for test drive, what is your phone number, etc. I pressed on, the email thread was nearly a dozen exchanges. Finally the online salesperson admitted that they refuse to give me this information without my coming into the dealership 1st. Are these questions so difficult? I think being open and honest about the facts is the best way to establish a good relationship with a customer. This did not happen at this dealership!!
Nasar was the salesman that helped me out. The car was clean and it looked great. It took a long time to get a deal at what I wanted, but they made the magic happen. They car was super clean and they put in rubber, durable floormats in for me before I pulled of the lot. They have the greatest people and went above and beyond to make me happy with my purchase.
Mar 14, 2020
Dealer responded promptly but truck didn’t have options we were looking for.
Feb 12, 2020
Great
Jan 21, 2020
Salesman was great. He went to work early, moved cars, did all he could to make a pleasant experience. His manager was rude, would not give us a contract, was unfamiliar with out of state laws, did not give us cargarus finance rate. We had to buy the corvette in cash so we did not get ripped off. Then we bought the one year warranty and they would not give us a reciept. They said it would be on the computer in a week or two. Then it was way over an hour wait to pay.
Jan 18, 2020
Monica Rivera has been in contact with me. She has been very helpful and courteous. I am definitely buying my Spark from here.
Oct 6, 2019
the salesman Ezra was very helpful he went out of his way to help remove the kayak racks from the
roof of the truck, which was not easy since they were on there for over 10 years. My only complaint is it
was a used car and they sold it with 7% life left on the oil and only a quarter tank of gas. Every other
vehicle I ever bought the dealer always filled the tank before I bought the car.
Aug 16, 2019
Quick response from Ozzy. He answered all my questions in regards to vehicle details and availability. He followed up with a phone call and an email. No problems with customer service here. Overall great experience.
Jul 31, 2019
I called in advance to confirm the car was available before driving 45 minutes to go see it. The sales rep on the phone assured me it was, and said that the car would be waiting for me when I arrived. When I showed up, I was told the car had sold at least 8 hours earlier. They tried showing me another car completely different from what I wanted to see. I walked out. Don’t wast your time with this dealership.
Jul 30, 2019
Great
The dealer I worked with was funny, but the dealership as a whole was stressful and tried all the tricks. The chevy malibu I came to see was leaking oil and had the check engine light on.The explanation he gave for the lighr was the gas cap, which was not loose at all, and the excuse he gave for the oil was that someone parked their crappy car in the spot right before I came, which is unlikely because we were nowhere near guest parking. During the test drive, the gas was so low that the dealer rushed my test drive for fear of running out. He also had no idea about any of the features on the cars, and no idea about what other types of cars were on the lot. They hold your driver's liscence hostage until you've told them 12 times you need to leave and demand it back, and if you decide to walk away they pull the "I need to get my manager" trick.
Had a bad experience!!! CarGurus has a price listed on the jeep renegade which I thought that would be the price on the SUV. When I got to the dealership they quoted me the price as a new SUV. They definitely wasted my time. I actually had spoken to them about the price on the car before going to the dealership and said it was $16,000. They lied and gave me a price of $22,000.
May 17, 2019
My experience was only online. I was contacted by more than one person and follow up was great. Though I did not end up using this dealership I would try them again in the future.
We called on this vehicle and they said it was available so we drove 100 miles to look at it and when we got there they said that there was an issue with the vehicle and they sent it to auction the day before.... and they were trying to sell us vehicles double and triple the price of the original car we wanted...the salesman asked for my id card and basically held it hostage while he continued to try and get us to spend more money...and the vehicle was still listed on cargurus 3 days later and they even lowered the price 900.00 and then couple days later i recieved email that it sold....they are a very shady bait and switch dealer.....i would never reccomend them....i would like to give them negative stars
Apr 20, 2019
Great service. Very profecional and friendly guidance and assistance with closing loan. Thank you.
Apr 15, 2019
We had a very bad experience with this dealership. Our communication online was incorrect, but we didn’t know that until we visited the dealership. Once we were at the dealership, they apologize for the mistake and wanted to work with us on the deal. They refused to negotiate with us even though they said they would. I am very skeptical of this dealership, and I wouldn’t recommend them to my friends.
Mar 10, 2019
I called the dealer and told them before I come I wanted them to check my credit so I'm not wasting my time. They told me I would be able to get the Corvette to come on in once I got there they tried to push a Malibu on me. Before I went to the dealership I filled out an application and everything. They suck for that! By the I also told them where my score was before going
Jan 23, 2019
Dealer did not honor what they said and wasted my time of driving. Verified with the employee I would be driving new car home that day and a $0 down. A separate employee said to drive off the lot I would need $8,000.
Jan 21, 2019
Classic case of bait and switch.
The price they listed in Car gurus was $3000 LESS than their bottom line price for a 3 year old car.
They refuse to consider honoring you Car Gurus price or even come close. They use your web site only to get calls and traffic to their dealership. Ver dissapointing experience.
Jan 8, 2019
Strong! We weren’t able to come to terms on the price for the vehicle (2012 Tiguan, 2-owner, 60.8k miles, clean) we came to purchase so we left empty-handed, but Ezra, our salesperson, was great! He was level-headed and very friendly. He and his manager got us on our way quickly once we realized we weren’t going to be able to make a deal. Would be 5 stars and “definitely go there” had we come out with a new (to us) ride! Thank you Ezra!
Oct 24, 2018
Good helpful
Jul 12, 2018
never got any information I requested. So I told her I'll shop elsewhere for a
vehicle. very disappointing
May 7, 2018
Good
Apr 26, 2018
grate dealership staff very helpful and informative
great cars
Apr 8, 2018
Don't call this place for anything. I only requested a simple price confirmation and was harassed for weeks in end by these people. Congratulations they lost a customer. I was goin but this car in cash one payment
The salesman was great. However, it says the price is $41,802. Nowhere does it say “only if you qualify for every single discount do you get this price”. So, I was informed he vehicle was actually $50k. That is an insane price difference. The manager has terrible customer service. After I told him that is confusing and asked him how I should know that the price is only if I qualify for discounts his reply was “our customers that have purchased from us before know what that means” which is completely irrelavant. He also asked me when the last time I bought a new vehicle was. I was very unhappy with all of this. Also, it says the vehicle has 10 miles but had close to 6,000 which is a lot for a new vehicle that you’re paying $50k for. Needless to say, I would not recommend going here.
Called the company and expected to buy the van for the price advertised on line but to my surprise an additional $2000 was added to the value of the van for all sorts of inspection plus another $500 plus for some sort of drive fees. This is the first I ever experienced something like this.
Jan 24, 2018
We did buy the car. It was a good experience so far. The only thing I would change is minor issues with car we had to wait to have car in for service- we would have preferred to leave the car with the service dept
Jan 16, 2018
Good job
Nov 29, 2017
Worst dealer ever. I spoke to a person on the phone and email. I asked very specific questions regarding price and specific incentives. Was told this is the real price. Put car on "RESERVE" to go in and purchase next day. Sales manager called that morning to ensure that I was coming in. I asked if the particular car was will reserved and was told yes. I showed up and asked for person I spoke to on the phone and was told then that she was not a salesperson. Chuck then told me that the car I had on reserve was sold earlier in the morning and he had others but not near that price. Classic bait and switch and typical dealership tactics. Not happy a little as they wasted 2 hours of my time that I could have used to purchase a vehicle.
Nov 5, 2017
This dealership tries to swindle every dime out your pockets. They attempted to charge me $900 for a so-called reconditioning. Yeah, what the hell is a reconditioning I asked? The salesman said it’s for new tires, brakes etc... Really? On a 2017? Yeah No thanks. Then the ran my credit without my authorization. The salesman Jose said it was a government regulation since I was bringing a check in from a credit union.
I would never recommend this dealership
When I arrived at Ziegler the staff was very friendly. I knew what I wanted but the vehicle was sold when I got there so I looked at other options. The vehicle I purchased was in the same price range as the vehicle I originally wanted so I was ok with the sale. Multiple times I asked how much the vehicle was and the sales person just kept saying "I'll get the information for you" I pulled the vehicle up on the website and that's how I figured it out. Long story short when I purchased the vehicle I was told warranties and everything was added into the loan with the cost of the vehicle. I ended up paying 20,500 for a vehicle advertised for 16k and later realized the warranties and everything else WASN'T added into that price. It totaled out to be 24,000. I felt like I was coming in with the intention of getting a great deal and ended up disappointed and feeling mislead. I'll be returning the vehicle if they don't fixed this financing issue. That's not professional or classy to mislead customers and over charge on advertised vehicles just to make a bigger profit.
Sep 8, 2017
Very nice people
Customer service wasn't great by any means. The salesman I was working with made us wait for him several times each time we went to the dealership. I made appointments both times, but he was always working with another customer at the same time.
Also, the pretty much lied about the price of the vehicle. I understand that there are rebated attached to the price of a new car. The car I went to look at was listed as used, but they are selling it as new. It has 3k miles on it - not a new car.
I asked over the phone if the price was negotiable, and I was told yes, but that I would have to come in person to do so. So I did, twice, only to find out that they wouldn't even give me the listed price for it. I told them my budget over the phone, and in person the 1st time I visited, yet the salesman acted shocked when I told him the price I was hoping to stick to.
He knew I drove over an hour both times I came to visit, only to completely waste my time and piss off someone who was actually hoping to buy a car. I will not be buying from this dealership.
Aug 7, 2017
I called about the car they said the car is available I made appointment I was driving 30 miles I was driving the test drive I was in the middle of the processing the papers to buy the car and suddenly different salesman came and said that the car is sold . No communication between the employees managers ...,, don't bother yourself to go to this dealer . The worst dealer ever !
Aug 8, 2017
Response from current dealership:
Donna, I apologize for your poor experience with us here at Zeigler Chevrolet. The Trax that you were looking at was here and available which is why you were able to test drive and fall in love with it. Unfortunately, while you were working on negotiations, we did have another customer in on this vehicle at the same time as you who pulled the trigger a bit quicker. Without a deposit, unfortunately vehicle sales are first come, first serve. We did also try to offer you other options, but you were not interested. We sincerely apologize that this happened but we would love another opportunity to
More ...
Can I give zero stars? Worst used car buying experience I've had in 20 years, hands down. They tried screwing me on my trade in, then tried playing the old fashioned haggling games with me. Then they played dumb about flat out lying about the Carfax report on my trade. Two 45 minute trips out to the dealership, and their incompetent salesman still couldn't come up with the right car. HORRIBLE shopping experience. Stay far, far away.
Jul 25, 2017
Took all day to answer simple question is it automatic or stick. Pics showed automatic but description showed manual
Aug 8, 2017
Response from current dealership:
Zeigler Chevrolet apologizes that you were upset with our services James. We had contacted you immediately after your inquiry to let you know that the 2007 Corvette has an Automatic Transmission. Often our emails do go to Spam. The description was incorrect and has been updated to show the correct transmission.
Jul 17, 2017
This was a horrible experience I was told one price online drove 2 hours up here and then the toll was told the price was Difference by $10,000 do not waste your time going to these guys if they can't get the price right
Jun 18, 2017
Respond quickly and answered all my question
Aug 8, 2017
Response from current dealership:
Thank you for your response Tomeka. Zeigler Chevrolet sincerely appreciated you giving us the opportunity to earn your business. Welcome to the Zeigler Family!
May 11, 2017
I called them about car and they said that car is there. I drive one hour and when I arive, they sayd that car i sold. I don't recomand ziegler diler.
May 9, 2017
Excellent customer service and extremely efficient staff during my car buying experience. peaceful. Highly recommend Ziegler Chevrolet Schaumburg for your next car !!
I couldn't imagine a customer service that would be any
worse than the nightmare I've been through with this
dealership. People are absolutely mean and
disrespectful!!! They made me cry!
All started with Rocky, who offered a discount of $130
for a car, or suggested to buy it elsewhere.
Once I was back (which was clearly a mistake that
proved I didn't learn my lesson the first time) I worked
with another guy, who was able to negotiate with me,
then told me to write a check for the car.
After that, I was sitting there for 2 hours with no reason,
I don't even have an idea what were they doing, since I
was just left alone. After this long waiting time I was
invited to a financial manager room(or should I say to a
rude probably uneducated trashy guy's room?), who
was literally talking to me as if I came there to beg for a
favor or anything like that, not to become a customer
and support their business by giving them my money.
This guy named Nick told me my personal check (that
again they told me to write) could not be accepted.
There was the dumbest explanation of the reasons why,
which my bank later confirmed to have no sense.
Basically it was "your check number is 124, which
means during your entire life you've issued only 124
checks, which leads us to the conclusion that you are
not allowed to write a check for such a big sum of
money (wt hell?). By the way, when I was calling my
bank, these "MANAGERS" (better to say clowns) were
laughing behind my back discussing me, and later Nick
made a statement that I am reacting like a baby after I
heard the fact they wouldn't sell me anything. Once I
asked whether I can talk to the owner he answered
laughing "yeah, good luck with that, he is in Michigan". I
swear this parody of a human made me cry.
The next morning for some reason I still thought I would
go and complete the deal, so I made a call and
confirmed that the car is there, that they are waiting for
me with the bank issued check. Once I was in the line at
the bank, Jose called me and said - "oh, by the way, the
car was sold, don't come here"....
I don't know why the owner thinks that letting idiots run
his business is a good idea, but I will never come back.
These people deserve no customers or sales at all! I am
really happy I didn't buy anything with them and
became a happy owner of A BETTER car for the same
price another dealership, where people truly know how
to treat a customer and hold professional relationships.
Apr 20, 2017
Eager to communicate
Dec 30, 2016
They responed quickly and a follow up letter also from the General Manager...Great staff and service along with if i do go to the Dealership they have a hospitality room available for all clients and visitors...awesome!!!
Dec 12, 2016
Good
Aug 11, 2016
Wasn't very impressive, still waiting for answers.
Jul 2, 2016
I hardly ever post bad reviews online but this time I must. The treatment I received Saturday, June 25 was pretty bad. I don't blame the car salesman, he seemed like he was doing his job. He just had to keep asking his manager everytime. It was the sales manager he kept having to answer to.
My friend who came down with me kept telling me to get up and leave but I stayed on long enough. First, driving all the way down from WI to test drive a car they told me would be brought up to the door when I arrived wasn't there. They called me when I was 45 minutes away from the dealer just to make sure I was still on the way so they would pull up. I bet they knew it wasn't there then. The sales staff decided to take it home, or wherever. I had to sit 2 hours waiting, then went to lunch, came back and it still wasn't there when they sent someone to get it. The manager who came out twice to speak to us raised his voice over me and was so irritated and my friend said he twisted away angrily as he left. All because I asked for 300 more on my trade in.
The advertised mileage was 72k but when I finally looked at the car, it had 76,500 miles on it because the sales staff drive it everyday. All in all, the manager there wouldn't budge on 300 more toward my trade and I walked out disgusted at the staff.
May 30, 2016
Quick response
May 18, 2016
told them i was interested in spending max of $25,000
Dealer was sending me info on cars costing $29,000+
Apr 23, 2016
Didn't have the truck. Got sent to another dealer and they ran my credit more than I asked then to. I was already approved with check in hand and they ask ran my credit.
Apr 25, 2016
Response from current dealership:
Lephe, We do apologize for what happened, our inventory changes daily. We did not run your credit at this location.
Mar 23, 2016
Great.
Oct 29, 2015
Fast response at first then never called back after I sent them
VIN and pictures of the trade in vehicle
Sep 13, 2015
Would not send anyone to zeigler .i was at zeigler on Labor
Day and was looking at the corvettes walked around the blue
one on the showroom then walked to the black z06 on the
showroom and sales people were standing around talking and
two sales people were in a cubical talking . I also walked to the
silver one on the showroom and no one wanted to talk with me
about the corvettes I was there 10 min and everyone looked
like they did it care if they sold a car . So I just walked out . I
just figured if sales people were like that what would the service
dept be like?
Sep 19, 2014
Good Transaction pleasant to work with.
Aug 14, 2014
Got a car from Christy and they kept the
car for me. The salesman Jay was great
Aug 5, 2014
BAIT AND SWITCH... BUYER BEWARE. They do not have the
cars on the lot listed on the internet. I called an hour before
heading to the dealership to ensure the car was there and
available. Got to the dealership... the car wasn't there ... I
asked for the manager thinking I'd get some help... how could
a car I just called about not be there... I quote... "it was sold".
WORST EXPERIENCE I'VE EVER HAD... Avoid at all costs
Jun 25, 2014
Quick callback in the morning from Christy claiming that the car was still available. I call back and Rachel says the car was sold last night.. Tries to sell me on another car.
Jun 2, 2014
Vehicle wasn't what the dealer
said it would be! Management
isn't and hasn't handle the
situation accordingly !
Mar 14, 2014
The car is great value, the staff were extremely courteous and
solicitous of our every need. It was a great transaction and we
highly recommend Zeigler Chevrolet.
Dec 7, 2013
Was my second choice actually..about 15 miles from the house with 9 miles on ODOMETER paid cash 2 days after last contact by McCarthy
Apr 23, 2013
very good
Nov 28, 2012
Super nice people!!! I spoke to, then met with, Brian Shewalter. He was actually waiting for me outside the dealership when I pulled up. We took the test drive then my girls were able to have popcorn (they even made them a fresh batch) and watch tv while we made the deal. The price on the vehicle was great! The finance guy I spoke with was Preston - another great experience. This dealership is class from start to finish...I even drove off the lot in my pre-owned vehicle with a full tank of gas! I will take the drive from my home in McHenry to Schaumburg to get my car serviced - yes, I was that impressed!
Jul 23, 2012
Excellent service - called directly and purchased a vehicle. Perfect vehicle and the perfect price. Excellent salesman Benny and very efficient Service Department.
Jul 12, 2012
Told me to go everywhere else first. Would have bought from them but did not get past their competition.