Woodfield Nissan

I was contacted alost emidiatly after i submitted request. When i showed up i was greated by super nice salesman. We spoke for a minute, he brought me a bottle of water and brought the car up to the front door for me to look at.

Great meeting. I bought a 2022 QX50!

Good service

Just called about info on car but they helped me out on everything

They were very helpful. Unfortunately this vehicle wasn't going to be a good fit.

Awesome response

The dealer was super helpful, I own the car now! Thank God.

Very nice. Bought truck from them.

Truly car salesman who care and not are all the sale, this place put my Family back on the ️ and it's My Fav color Thanx Car Gurus and Woodfield Nissan

Dealer Helpful but car had damage. Chose not to buy

I was ready to purchase the vehicle cash when one add dealer add on stopped the deal. there was a 300.00 charge for some type of vin etching. I did some research and it seems this is a BIG Ripoff that some dealers throw in to increase the price. the mgr refused to budge, so I walked away from the car.

Terrible. Didn't have the car pulled up, couldn't find the keys, wouldn't budge even $100. I walked out. Don't go here.

Staff was friendly and not intrusive at all

They followed up as requested, I appreciate that!

John was a great salesman sn

Very helpful

Great people to deal with

What a class act! Ok, so BEST coffee ever; but check in with some very professional people. They treat us as family... in a good way! I purchased a vehicle there tonite. I had visited 4 other dealerships with lots of promises and no delivery. The process was smooth and quite fun. Chris shared his knowledge of the business and we weren’t passed on and on to other personnel. He did introduce us to the bosses, who were helpful in many ways. Have no fear during your next car purchase! Get over there. Buy a car. And have some coffee! Love this place

Quick response, however when we got there Saturday the 1st, the car was gone.

Sales team was excellent Brian was so attentive with showing us everything about the vehicle, manager on the other hand very rude.

Nice experience but they sold the viehichal I wanted they offered to find me something else.

Exceptionally excellent!

Deceptive that’s all I can say, right out the gate they wanted me to sign papers and agree to a price, we’ll i don’t operate that way.. they made a ridiculous offer on my trade and then after 45 minutes of trying to get me to agree to there deception, I left, why deception you might ask, well after I got home and looked up the murano they were trying to hurry me into signing papers on? Turns out it had been in 3 accidents one of which had airbag deployment! They forgot to mention that little detail?

Very happy with all of the people at Woodfield Nissan!

Good Prices n People

Quick response. Great customer service. We would definitely recommend buying a car from Woodfield Nissan.

Horrible experience. I had an appt to meet with a sales person (SP), who was at lunch when I arrived, so I was stuck with another SP. First of all, this SP never checked me in, as I started receiving text msgs from the dealer asking if I was still keeping my appt. The SP then could not find the car that I came in to test drive. After driving, we went to his desk to negotiate. We had sun so strong blazing in through the windows, that I had to wear sunglasses, and my husband had his hat over his eyes. The process took about 20 min, and the sale person took the contract to finance, which he said would only take about 15 min. He was off by 2 1/4 hours. It took forever, and it's not because the place was swamped. We then got charged $299 for a product we didn't request, and found out that the car only had 1 key, and if they found the other other they would send it to us. Then it took over 25 min to take my plates off the trade in. Took 5 hrs to purchase. Horrible SP, and experience

Quick response time and answered all my questions

Very good.

Clean friendly dealer. Talking with Arben, the Sales Manger , was the best part of the experience.

Didn't want to negotiate and when you have the used car sales manager yelling at you that the price is too low and he's going to raise it when you walk out well that is exactly what we did.

Dealer correspondence was excellent. Thank you again.

They lie on the price. It IS NOT 25, 662 They say that price is for people near them. My price was 27,772. Why are the posting 25,662 then upping the price ? . Check it out for your self. I would have bought it at 25,662. BUT THEY LIE. Thanks DEnnis

Got back to me in a timely manner and followed-up with me.

Was sold a car with a dead battery. The sales man knew the battery was dead, but allowed us to drive off the lot anyhow. The vehicle arrived running, and he was quite insisting to keep it running when we parked. I should have known something was up then, but didn’t think too much of it. Shady practice!!

Contacted me and was very helpful.

Dealer contacted me quickly. Vehicle sold before I could see it.

Too pushy, started texting me with out my permission. Had no information regarding the big recall on these cars.

Awesome

Here at Woodfield Nissan, John Palazzolo the salesman was really clear, gentle and he cared and replied to all my questions. The price was from the beginning to the end the one listed on the website+taxes only, without putting in unwanted perks just to raise the price (they are honest!) My only concern the price was just fair and not a great deal, but hey, at least they didn't try to scam me like others did!

Quick responsibility by email and phone. We were able to find what we needed a little closer to home, but would definitely give Woodfield a call when in the market again.

Good experience, good customer service. I purchased the vehicle and was happy with the terms and the condition of the vehicle upon inspection.

Absolutely no pressure salesman pleasure buying a car for once

Finance people are awesome.

Took five days to get answer on an offer. Then about a week later ask did we miss your business. Yeah

Easy to deal with but read the fine print on the fee side of the retail contract.

STAY AWAY FROM THIS DEALER!!! JUST STAY AWAY!! SHADY RUDE PEOPLE. ZERO CUSTOMER SERVICE. LIES. LIES. LIARS! SCAMMERS!!!! I was going to come in from out of state to purchase a vehicle. When I called the woman who answered the phone acted like a 16 year old kid working at McDonald's in Jersey. Super rude. Spoke to me like I was an idiot. I said I live out of state and I'm very interested in buying this car can you hold the car for me? They said absolutely not. The woman then proceeded to give me a higher price than what was advertised on the Car Gurus website. They did come back and eventually offer me the price that was on the website. They then proceeded to tell me that I had to pay sales tax and fees in Illinois instead of my home state. Which I was not comfortable doing since any car I've ever bought an out-of-state I've always paid sales tax in my state. When questioned about this they absolutely insisted that we had to pay this fee through their dealership and that there was no other way around it. They stated multiple times that this was absolutely their company's policy. This sent up some red flags. I politely said that I do not feel comfortable purchasing this vehicle the man I was speaking to on the other line in the financial department scoffed at me and under his breath where he thought that I could not hear him said, "yeah whatever" . What a joke! I had called three other dealerships in Illinois and ask them about this and they all told me that this was asinine and not standard. Illinois dealerships are not reqired to take sales taxes for Mo. residents. Absolutely not! Save your time. Save your money . Save your sanity. DON'T BUY FROM THIS DEALER!!

Good experience up until I paid. I only rec'd 1 smart key. Sure would have been nice to know ahead of time. After this post, I did get a call back from the General Manager Tony Miceli and he wanted to correct the situation. Thanks for making things right. Will certainly speak highly of the situation going forward. Thanks.

Polite, professional, and offered good pricing.

We had a appointment to see a car. We drove 140 miles round trip. Got there late afternoon and was told car sold earlier that morning. Why were we not notified of this?? Poor customer service! Will go somewhere else next time!

Great staff, purchase was easy and quick

I went to Woodfield Nissan for a vehicle priced below book value. After my first internet contact a rep. called me within 3 minutes and communication was excellent - a big thing for me. The car was clean. The salesman was polite, helpful and the purchase process took about 2 hours from start to finish. I never felt unduly pressured. I did make an offer and there was a little back and forth haggling, but it wasn't very much and we soon arrived at a number we could both live with. The vehicle was fairly priced from the get go, but I like to haggle anyway. According to Yelp this dealer had a 1.5 star rating - don't know why and I didn't read the reviews - don't have the app. This concerned me a little going in to purchase this vehicle, but we had no issues. I would gladly recommend this dealer to my friends and family.

excellent response time and information

Good guys. I didn't feel like I was getting sold. In the end the car was not exactly what we wanted but they were willing to work with us to make it right. We did not purchase but we would of if the exact car were wanted was not 20 miles away. I would recommend doing business with this Nissan Dealer.

Responded well.

They were friendly and not pushy. Although I'm still looking for a car - I will certainly return to Woodfield Nissan when I decide what I want to buy.

Sales manager didn't want to make a deal. Internet girl called us back we told price that we were looking to pay they laugh. Found car elsewhere.

I still don't know the price

The dealership promptly replied to my inquiry. However, the specific vehicle I was interested in was sold about the time I inquired. The staff member who contacted me was courteous and friendly.

needed rock bottom price over email and wouldn't give it, so I never went in.

Responded back very quickly.

Pushy, aggressive, and cocky sales staff. Always have a bad experience when I go there.

Used car salesperson sold me a car with a faulty carylitic converter and O2 sensor.