Woodcrest Motors

Quick response to detailed questions.

The representative was fast and nice.

Awesome experience

They have been unable to be at the dealership but have contacted me to keep me informed.

Great experience dealing with Anthony !

Great informative conversation.

Very professional group of guys.

Got back to me within a day or two. Answered all my questions

Prompt reply

Enjoyed the low pressure atmosphere. They gave a set of keys and allowed me to have tome to look over the truck without interference. They were helpful in giving the history of the vehicle. The price on the window is what you pay plus tax, tags, and title-NO doc fees!

No hidden fees, no bs, smooth process

returned my phone call promptly...was very polite over the phone

Dealer responded quickly to set up a test drive

Very nice young man named Anthony helped me. Very courteous and helpful. He answered all my questions and seemed to be knowledgeable about the business.

Very good just trying to work out financing to be able acquire the truck of my dreams?

I felt at home nice folks

Dealer was very quick to respond, were friendly and professional. Family owned business that appeared to have quality vehicle stock. I drove 2 hours and met directly with the owner to look at the vehicle. Truck had some minor concerns and dealer is going to address them and reconnect with me about making a deal. Super nice guys in person and over the phone. Would highly recommend.

Dealer responded quickly. Didn't purchase from them but internet sales sleeve helpful

Dealer contacted me shortly after my inquiry about the truck. I ended up purchasing elsewhere, but the service was good

Great!

Awesome experience with Anthony and Gary. Top notch people and trucks are very well priced. Was an issue with the a/c but they took the time to fix it before I drove off the lot. Overall good people and they were giving customers who bought off of them in the month of September a choice between a kayak, Cabella folding chairs or a Coleman cooler. I drove 2 hours to them and I would do it again.

Responded back to my questions quickly and honestly.

I had a good experience at woodcrest motors. Anthony was straight forward and worked with adjustments that needed to be made!

They did respond to my first inquiry, but didnt on the 2nd or 3rd, which is unfortunate, because I would've liked to buy the f350 I was looking at.

Responded back next day. With web site info,, the vehicle was ready to sale. Work with me, and made a sale.

Correspond with the dealer several times asked for some additional pictures of vehicle and seen that it was a challenge to get them. Dealer had 11 pictures posted in lesting and sent me 5 additional pictures after request.

Good

Dealer quickly responded. Although we couldn’t negotiate a sales price.... the dealer responded quickly and was polite.

Dealer did a nice job.

Answered my several emails promptly

Worst dealership I'v ever dealt with in my life. Had a truck advertised so I drove 2 hours to get it. When I got there the check engine light was on and drove funny. Took them over two months to fix the problem and they were very dishonest with me telling me it would be ready in a week and then saying they were waiting on parts or mechanic was busy. Showed no sense of urgency what so ever or care for a new customer. Then when it was finally ready I drove 2 hours to get it and after signing all the paperwork and selling them my vehicle they told me as they were handing me the keys that the check engine light was back on again. I got in the truck to drive home and the inside was dirty, gas tank empty, and best yet after driving for 45 minutes realized the driver side window didn't work and the passenger side was touch and go. Overall the worst experience of ever had, I wish I could rate it a 1/4 star because a one star is giving them way to much credit

Anthony did a great job helping me with the financing and all went well

I called this dealer to make sure trucks were still there before I drove an hour to the lot they were nice on the phone. When i got to the dealer was on the lot for 30mins not one employee came to assist me. As i was leaving a sales man came out. I told him what trucks I was interested in he said let me het the keys I waited for him to return. He then came back with the keys to the trucks handed them to me and said you can go check them out and walked away going back into the dealership. I was floored never have I went to a dealership and had that type of service. To top it off I went to the trucks to check them out by myself and the door lock to one was broken and the truck wouldn't even start the 2nd truck did start but keep trying to stall. I couldn't believe it finally I took the keys back inside gave them back to him and told him not what i'm looking for. The guy never asked what I was looking for or tried to show me different trucks on top of the 2 other guys in the office didn't care that I was walking out unhappy. Went there to buy 2 cars and left with 0.Just ridiculous customer service I will never go back there.

I waspurchasing the SUV they sold to someone else more money

Went there test drive and buy this truck days later dealer was great and on time will buy more from GARY he is a good guy

Dealer left a message for me with answers to my questions, however I have decided not to purchase at this time.

Responded promptly and have a nice selection of trucks, so far it's been a good experience. Haven't bought anything yet!

Fast response.

Did not buy but communication was terrific.

The dealer responded right away to my email enquiry.

Good communication via email

Thought the truck was worth it's weight in gold when it needed way more work than they realized. Asking way more than its value.

Unprofessional communication. Poor negotiating skills, sub-par communication. Too, busy to give a potential customer the attention they deserve.

Marcus was very helpful and responded right away to my email request. However, when I dropped by to test drive, I spoke with Gary and he wasn't the most personable guy. Seemed like he didn't want me test driving it... maybe he gets a lot of tire kickers... The test drive did not help matters as the cars brake/rotors were shimming pretty bad and so I let the mechanic on site know. Not sure if car was in water or not... seemed like it might have been based on how the cars engine and drivers side components looked.

All of the vehicles I looked at were beat to heck on the inside. Cigarette burns on the seats, things were stapled together, service lights and warnings were flashing. These were all retired work trucks. If the interiors weren't taken care of I can tell you nothing else was either. The sales person I talked to was unaware of issues that I brought up (one truck the lock/unlock buttons did not work) and I got the feeling he was overall not interested in selling to an informed buyer. If I'm going to buy a truck for 30k I don't want to take it right to the shop and pay more to have it repaired. I wouldn't send anyone here.

Great service and very professional

No answer. They phone don't work.bad comunication.

Very good

Nice people and they were quick at getting me on my way in my new truck, I am very pleased with this dealer

Were really helpful

They responded very quickly and answered all my questions and they were very patient.

They were quick to reply and provided all my answers.

Marcus did a great job.

They responded very quickly

Purchased a vehicle and they could not be more attentive to my requests and/or concerns! I would absolutely recommend a friend!

Nice car, polite staff, returned my call promptly.

Left with the vehicle I had driven two hours to pick up, and got it for a great deal. Problem was, on the test drive the window regulator stopped working, which we were given $100 to fix ourselves, OK. Not a problem as long as it's not coming out of my pocket. What WAS a problem was that 20 miles down the road the tire exploded (I had already asked for a set of new tires and was rejected). When I called and emailed pictures to the dealership I never got a response back. This was very unprofessional. I also had to replace both sway arm links when I got back home from this huge cluster. Please don't make the same mistake I did. I ended up paying almost $1,000 out of pocket on top of what I paid for the truck. If I would have known this beforehand I would have settled for the more expensive trick at a closer dealership!

Worth the drive if your interested in a vehicle they have.

Dealer responded right away and let me know if I needed more info to call them.

Unfortunately vehicle was already sold but seller still responded.

Underwhelmed experience. Nothing made me comfortable about the deal.

Great to deal with!

personable, good selection but not what i needed, but no free carfax for vehicles

Great inventory and good pricing

Very Friendly New the truck and answered all of our questions. Not at all pushy. Most dealerships you step out of your car to go look around and instantly a flock of dealers are by your side asking if you need help. Hate that, but at Woodcrest we were able to walk around a for a little until someone came to ask us if we needed help (and it was only one person not like 4 or 5) If ever in the market for a vehicle again will deffiently go there first!