Service hours are not available at this time. Please check back later!
Ultimate Motorsports
About Us
Ultimate Motorsports is a used car dealership located in Houston Texas. We are family owned dealership established in 2009. We started in 2009 as a eBay dealer and quickly grew to one of the top nationwide used luxury cars dealer in the United States. To date we have sold more than 12,000 vehicles all over the world. We offer our customers a great price by indexing data from 600 different sources every single day and provide every customer our best price upfront. We take the haggling out of the car buying process creating a streamlined, seamless and extremely comfortable auto buying experience. We ship worldwide and provide delivery within the 50 states from 1 day to 6 days depending on distance. Our DNA consists of online sales, welcoming
-
Today 9:00 AM - 7:00 PM (Closed now)
-
10311 Altonbury Lane
Houston, TX 77031
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Mar 31, 2026
I'm not easy to work with, so them putting up with me long enough to get the sale says a lot.
Mar 23, 2026
They lied about having the car, said it was "in the shop" and kept trying to get me to put a non-refundable deposit on it. I saw on the dealers screen the car was shipped to customer. They tried to assure me they still have it and said they will send me a video of the car after but never did.
Mar 23, 2026
Response from current dealership:
Hi Musa which vehicle were you interested in ? Can you email support@ultimatems.com with the vin or your number so we can research this. We pride ourselves on being transparent, upfront, and truthful. As policy we always offer deposits to customers so we do not end up in this situation of vehicle being sold. That being said we have many look alike units and always check by the VIN. We are sorry your experience was sub par in your view but we want to fix an issue if there is one.
During the paperwork process, several pages involved the dealer's right to sell my personal information. It had no place in the paperwork. It was a red flag and I should have bolted, but i foolishly didn't. When the car was finally delivered--three days late--it was dirty and spotted with grease from careless handling. This dealer couldn't care less about its customers!
Mar 23, 2026
Response from current dealership:
Hi Pete, we believ you are mentioning the Federal Privacy notice that is included with every sales packet. This is required by law so you can opt out of your information being given to third parties. We do not share our customers information with any third party other than what is required to process a loan etc. We still have to include this form in our packet to comply with all regulations and you can simply check the box to opt out. Also please email support@ultimatems.com with some photos of your vehicle and the last 6 of the VIN so we may respond on your cleanliness issue. Thanks for being
More ...
Mar 18, 2026
Great buying experience
Mar 12, 2026
The vehicle was offered at a very fair price which I accepted. This was a remote purchase and some of the steps could have been smoother. The dealership does not accept credit cards and I don't use Venmo or its alternatives for the deposit and shipping. Some of the details were worked out over texts (including contracts) and I would have preferred emails.
Sarah Flores, provided an excellent sales presentation as I purchased this car online the car had 21k on the odometer pricing was fair the pictures and videos were accurate Sarah set up the interstate transportation the Audi A 5 was as advertised I will definitely buy another vehicle from this dealership. Sarah is a credit to Ultimate Motorsport.
Salesperson was very hospitable and somewhat knowledgeable about the PAnamera. Test drove the vehicle and found a repair bill for overheating event and knock sensor activation. Luckily the repair centers information was there and I contacted them. I notified the salesperson and told him I’d be interested in moving forward only after the vehicle had a full DME check and reports showed the vehicle coolant was no longer overheating and knock sensors didn’t activate again. The salesperson assured me that the car was being sent to Porsche for a full diagnostic . As verified by the Porsche of Sugarland Service Representative , the vehicle was sent to the dealership with clear instruction to perform factory recalls only (a no-cost service). The rep told me that they had note ruined or retested a DME report, and certainly didn’t mention overheating. Very disappointing. He lied to my face.
Dec 8, 2025
Anthony was a nice person to talk to Just noticed to that info of car is wrong
After scheduling an appointment with the sale manager dealership and continued communication til my appointment and arrival day. The salemanager request that ask for a specific salemans.
However upon my arrival I was informed by the salesman per the request that the vehicle had been sold that morning. I find this to very unprofessional and distasteful way lure customers.
I didn’t get the vehicle but I have nothing but good things to say about this dealer. Everything is A1 with them from customer service to impeccable vehicles. I’ve purchased from them before and look forward to doing so again in the future and would gladly recommend anyone to them. Jovan is the best salesman I’ve ever worked with period.
Oct 10, 2025
Very responsive!
Oct 1, 2025
They are awesome! Bought a van from them. Easiest experience. Jovan is an awesome salesman.
Jul 31, 2025
Excellent communication
Listings are inaccurate! The vehicle was originally listed with several options such as adaptive cruise control and blindspot. I spoke with Jovan about the vehicle and I put a deposit down to hold the car for purchase. When I investigated about the options, I leaned that most of the options I expected for the vehicle were missing, I requested a refund of my deposit due to the inaccurate posting. My refund was denied and they changed the listing after I let them know of the false advertisement for the options. The vehicle they advertised is not the vehicle they had for sale. I'm still fighting for my deposit back. BE CAREFUL!
Jun 19, 2025
Enjoyed working with Anthony! I hope to purchase a vehicle from him soon:)
I was disappointed with the gap between what I expected based on the pictures and what I saw in person. The listing showed a color that appeared to be matte gray, but the car was actually the standard Tesla Model 3 color. When I brought this up, they blamed it on my phone’s display or websites like CarGurus being misleading, instead of acknowledging the issue. It felt like they were deflecting responsibility rather than addressing the concern honestly.
Apr 13, 2025
I am satisfied with the experience I had with this dealer. They responded promptly and answered every question we had and made sure the purchase was smooth and fast.
Thank you!
Absolutely INCREDIBLE experience. I've been to dozens of dealerships and can honestly say I've never had such a great
experience.
Anthony was so insanely friendly, knowledgeable, and walked me through each and every step to make sure I knew
exactly what I was getting into. Not a single surprise hidden fee, (he would literally turn his computer around and show me
what the charges were in advance). And not a single roadblock that he wasn't able to go around.
SUCH a breath of fresh air compared to other dealerships who were pressuring and predatory.
I can't recommend this place or Anthony enough.
Do yourself a favor and just give them a call and see if they have what you're looking for in stock.
10/10 will buy from again.
Fantastic!! Bryan was the nicest kindest and most patient person I think that I have ever met! I was advised by my bank here in South Dakota that they would not be responsible for this vehicle transaction because they believed it was a possible scam sale. I considered their advice but ultimately continued with the transaction
I new from the multiple conversations and Bryan's willingness to talk with my bank or do anything I needed to fill secure with my purchase that I was in good hands. He was very understanding how I would have some apprehension about buy a vehicle online. The only regret I have was doubting him at all. I could tell from the beginning how honest he was.
Mar 29, 2025
Good
Feb 15, 2025
Good was helpful in answering my questions but was not able to put me in a car
Dec 25, 2024
Advertised a truck for sale that needed a new transmission while knowing it when they paid for the trade in
Dec 24, 2024
They answer and respond to anything asked and with really good service
Nov 19, 2024
Great experience and presentation of a vehicle!
Oct 4, 2024
Quick response and attention to detail and was very helpful
I purchased the 2017 Lexus and paid cash. This dealer practices unethical business practices. They posted a
car fax report that indicated the vehicle was not damaged or had previous accidents. When I reached out to
verify with the original dealer who sold the vehicle, they explained that it was indeed repaired at their body
shop in 2019. Ultimate Motorsports was deceitful and dishonest throughout the process. Buyers beware of
this business!
Dealer lied to us about everything!
- Said they were putting on 4 new tires.
Lie!
- Said they were going to clean & detail the vehicle before delivery.
Lie!
- Said that there was absolutely nothing wrong with the car & that it smelled like a new car.
LIE LIE LIE!
Pretty sure we're going to get the runaround from them on several issues with the vehicle, not limited to the above issues!
- Tire pressure monitor fault
- Rearview mirror broken
Etc
The ball is in their court to do the right thing!
Never had a better car buying experience! No hard sell! They worked with
me on my trade-in and the price of the car I was purchasing. Everyone
there, Gian, Anthony, Robin, the man whose son works there and the
sonâ¦.ALL so friendly and helpful. It was so stress free that my brother
will probably buy from them when he is ready for his next BMW.
Show older dealer reviews 582
This dealer used photos of a different vehicle
in both this add AND the same vehicle add on
their own website and didnât disclose the
numerous physical dents all over the van they
actually shipped to me. Not only that, but the
van they shipped me is missing both a gas
cap and the driver side headrest. This van
wonât pass either the state safety inspection or
the emissions test in the condition it was
delivered to me. I spoke with this dealership
over the phone and via text numerous times,
and no one mentioned there were any dents or
missing things, like the gas cap or headrest of
the driverâs seat.
They are quick to get back to you yet I was also misled on the vehicle I purchased. It had not been serviced in over a year and within the first day I had alerts starting on the vehicle so I feel very duped and lied to about the vehicle. They will lie to you in order to get you to buy a car.
Jan 26, 2024
Mr. Anthony was very polite and considerate of my out of state status. He was patient and answered all of my questions with a professional attitude
Dec 5, 2023
Very good communication easy to work with
Nov 12, 2023
Quick Response Now Hopin To Close On This Ride
Overall my experience was good because of the support staff.. Assad, James & Colin, however, I didn’t care for the sales person, Dennis. He’s a typical salesman…. Loves to hear himself talk so much that you can barely ask any questions. My issues are/were: warranty wasn’t listed as a taxable fee so that was an extra $400 which I had requested EXACT #’s & was never provided. I told Dennis on Sat, 10/28 I was proceeding with buying the car & I requested a wire from my bank based off an amount Dennis had text me. Same day the dealership lowered the price of the vehicle by $400 On Monday, 10/30, I went to the dealership to purchase the vehicle & they wouldn’t honor the new price because they said I had already agreed to the previous price, which Dennis was VERY RUDE telling me this. I couldn’t just walk out since I had flown in from Connecticut to buy the vehicle. I eventually just “gave up” & bought the vehicle bc I wanted it.
Sep 22, 2023
Filed application for a vehicle and then never heard back after first phone call
Sep 17, 2023
My dealings with Anthony wong and Joey were nothing but amazing. Even though I did not get the vehicle that I wanted due to some thing with my bank and they had very great communication skills Anthony even gave me some tips on how to deal with my bank and it worked lol thanks guys.
Jul 11, 2023
Very nice and helpful
Feb 18, 2023
Great
Feb 12, 2023
Quick response
Feb 4, 2023
Good
Do not buy a vehicle from this dealer! The website
pics of the vehicle are great. When it arrived, I was
called to meet a truck driver half a mile from my
home on the side of the road at 8:45 at night. The
driver was great, but when we inspected the vehicle
it had scratches on 3 of 4 rims. Scratches all over
the vehicle. I took the vehicle the next morning to
two third party body shops who gave estimates to
buff and repair scratches. Both estimates were over
$3,200. The only help the dealer offered was a $400
credit for dent and scratch repair. Do not buy from
this dealership.
Jan 6, 2023
Good communication
This is the second part of my review of Ultimate Motorsports. I finished the purchase of my vehicle on the 7th of Dec. My vehicle was not picked up until 9th of Dec. for transportation to my home in Savannah Ga. It was supposed to be at my house by the 12th Dec.. The driver did not deliver it until the 15th Dec. and it was only because he was told by Ultimate that if he did not deliver it by the end of the day on the 15th they were going to call the police and report the vehicle stolen. It wasn’t until the manager Daniel got involved that something was done to help me get the vehicle. But I still ended up paying $677 for a rental car until my vehicle arrived. Which I really could not afford but I had no choice. Terrible customer service.
Terrible first Anthony stopped contacting me when I got my own financing then I started talking to Carlos and he answered all my questions but the vehicle I was looking at had some issues and I asked about dropping the price or I would pay full price is they got the issues fixed and he agreed and said give he a day or two a week and he is blowing me off so another few days pass by now the vehicle is pending and Carlos is still acting like he is working on those issues
I bought a used bmw car. The Car was in great condition. I had searched some other dealers but Ultimate Motorsport had some great cars to choose from. prices was fair great service provided at this location from detailing to getting
Maintenance done to your vehicle.
I appreciate good service
They are very professional and helpful in their dealings. Mostly from one of their big boss call Anthony Wong , he's a professional listener and go out of his way to satisfy you as a customer.
More so all of their vehicles are super clean looking both inside and out , and they have no hiding dealer cost , very straight forward dealership with highly professional and welcoming staffs.
The initial experience was okay until I came across several issues regarding the car I purchased. I encountered issues with the rear view camera and the missing hood ornament. I asked if the dealership would take care of these issues given I was purchasing the vehicle and they agreed to. Once time came around to contact me they never did while in fact giving me the runaround. Everything was just fine until I needed their help but since I’d purchased the vehicle already they no longer was interested in helping me. I regret making the purchase.
Oct 26, 2022
Great customer service
Oct 10, 2022
Quick respond answer all questions
Sep 28, 2022
Easy to work with
Sep 3, 2022
Good. But the cars seems to have already been in contact per the dealership. That response was so quick. It was surprising.
Aug 20, 2022
Seems to have good customer service
I have decent credit and didn't use this dealership. They stated I was not approved and never even responded by text or phone call. I had a down payment and purchased a car cash. I just think their customer service could have been better. That's my opinion first hand. I am better off with no payment and saving. Best of luck to car shoppers.
Terrible experience! Frustrated,
disappointed and angry. Would not
give me my $500 hundred dollars
back that was promised to me,
grossly undervalued my trade in,
came without the SiriusXM ready
feature on the radio which is stated
on website, bad decision with this
dealership all around when it could
have been easier and maybe more
trust worthy face to face in my own
hometown. I emailed my issues and
never got a reply.
The color of the car is not the same as the pics. The salesperson said that it was because it was taken inside the garage.
I had a master certified automotive technician test drive the vehicle and he found fundamental engine issues that were estimated
to cost about $2000. The salesperson said that others had test-drive the vehicle and did not report any issues. We reproduced the
sound that he was able to record on his cell to show his mechanic. He said that they would look a the car and when I asked for
some price consideration by lowering it he said the price was fixed. The best price on KBB puts this car (in very good condition)
at $8600. The car is has a collision history, and engine problems and is $3000 above KBB, and he still believed his price was fair?
The salesman said that they do not consider KBB values but rather other factors instead. So what is the customer supposed to
base the value of the car? He was willing to sell me a faulty car for $11,995.
The purchase was easy everything after was horrible I'm
happy with my vehicle but the next day after I got it all
kind of lights came on the dash and check engine light
came on. And the paperwork process was awful so
don't have my license plates they never sent my
paperwork off then was giving me the run around ever
since they got there money
May 24, 2022
I got lots of follow up from the salesman however there were multiple salesman. I live in Charleston and they were not willing to ship. One person told me the vehicle was available when another said he accepted a down payment earlier that day. Needless to say they were not all on the same page. I did purchase a 2012 4Runner over the weekend closer to home.
May 10, 2022
Fast, friendly service from their staff and I'm loving the car I bought!
Apr 30, 2022
Great
Apr 26, 2022
Exexcellent! Spent time with me and answered all questions patiencely.
You never know how an online car buying experience can be especially if it's out of state. Ultimate Motorsports is a 5 star car dealership to buy from. Dan was especially helpful and walked me through everything. He was friendly, helpful and well knowledgeable. I would recommend this company without any worries and would buy from them again !
Apr 18, 2022
very good
Apr 14, 2022
Great
Mar 26, 2022
Will definitely Recommend!
Mar 20, 2022
Belinda was great from start to finish. Helped answer all our questions. Purchased the car with no problems.
Mar 8, 2022
Dealer was great!
Feb 28, 2022
The people where very helpful, This was the first time I purchased a car from another state they made it easy. Good job!!. From Albuquerque nm.
Feb 20, 2022
Dealer rep was very helpful, but I decided against purchasing the vehicle after driving it and looking further into repair costs for a Range Rover.
Jan 21, 2022
Excellent service.
Jan 12, 2022
Thank you Memphis luxury for making this transaction simple and easy. They got us financed with the best APR I’ve ever got. Thank you Brittni, Ismail and Nooris for everything. Love my new car
Jan 4, 2022
Communicated by email only, but very friendly sales person. Did not purchase a vehicle however.
After getting the approval from my local credit union and giving them a $500 deposit so they wouldn’t sell the vehicle. They tell me they can’t sell the vehicle because they didn’t have the title and tell me to wait a few days. I waited for about 4 days I call and check on the status and they tell me they can’t get ahold of the place they bought the vehicle from and tell me it can be a while longer maybe up to a month. So I ask for my deposit back they agree to give it back, no problem there. However the next day I get a notification from Cargurus that the vehicle was sold. Well it wasn’t sold to me, so I call and ask and of course I’m told it was sold to someone else. I feel cheated and lied to. Will not ever consider doing business with them nor recommend anyone else doing so.
Dec 14, 2021
Quick response and answered all my questions I just think it’s a bit pricey $12k I bought a 99 for $5k a couple years ago
Dec 12, 2021
Awful! The dealer was dishonest. Tried to convince me to use their financing and as a result they wouldn’t cooperate with my credit union for financing. They lied about the car facts. I would never use this car dealership.
Dec 1, 2021
Extremely responsive
The dealership was accommodating to deal with. I bought the vehicle entirely from a distance on-line. They answered all my questions, sent various pictures and specs I requested without delay and, although I ultimately paid cash, had financing set up almost immediately. I would buy from them again in the future without any reservations.
Nov 24, 2021
Responsive
Joey was very helpful. He was quick to respond to my text and emails. Had all the figures lined up I was asking for and had options for financing too. He offered a variety of compatible vehicles with similar pricing. Although I didn't purchase through this dealership, I would recommend their enthusiasm and quick responses without being pushy.
Do not buy from this dealer. BIG MISTAKE. They are in the business of TAKING YOUR MONEY. They’re not here to sell quality cars for a profit. They are here to rob you blind.
Bought a $22k car sight unseen. They FaceTimed me, answered my calls. I sent the check. They disappeared. Stop answering calls, wouldn’t ship the vehicle after they said they would. Finally hired an outside shipping company to pick it up nearly 3 weeks after they cashed my check. The car comes 4 days later and it’s a wreck. Sides are rock chipped to heck, wheel wells are destroyed, roof is damaged, rust under the paint and cracks throughout the body. This company is the most immoral, unethical company I have worked with…… horrible people out to scam you for a quick buck.
Oct 21, 2021
I purchased a 2015 Escalade from this dealership.
They were absolutely great. Didn't take all day. The
SUV was ready for pick up as promised.
Sep 20, 2021
I was contacted by the dealership with a speedy response about the status of the vehicle I was interested.
Aug 3, 2021
Put a deposit on the vehicle. Got financing approved and while waiting for the bank funding they sold the SUV!!! Now they want to keep my deposit. I have insurance on the vehicle and made first payment already and its SOLD! unethical business!
Jul 27, 2021
Fast response. Love the price on the car I was interested.
Jul 27, 2021
Already had an offer pending. Good of them to respond
Jul 12, 2021
No problems
May 1, 2021
Called back wuick
Apr 23, 2021
Awesome Job.
Apr 18, 2021
Had a difficult time arranging payment, would not accept credit or debit cards. They wanted me to try and finance a 1997 vehicle that cost <$10000. Finally got it paid via Zelle app. Otherwise very responsive.
Mar 28, 2021
They contacted me.Thank you.
I called to see if this car was still available and the woman who assisted me stated yes! I informed her I would like to pay cash for the car, she suggested I get a loan for the car and I told her I wasn't interested in a loan. Sooo, she stated she would send me a link of some vehicles I may be interested in. I could not believe this, she acted as though I shouldn't have the vehicle. I guess she was holding it for someone she knows. I found a car that costs less up to date in years and waaay less miles!! Thanks lady for helping me purchase a much better vehicle elsewhere!!
Mar 3, 2021
Yes he answered all my questions
Feb 24, 2021
Amanuel was very courteous and professional
Dan, my contact, was on top of every step including answering ALL of my questions honestly and then following up to make sure everything was taking place in a timely manner. I purchased on line from El Paso and photos, car info and process were explained clearly. It was a very pleasant, NO PRESSURE experience.
Feb 4, 2021
She was very nice and knowledgeable
Feb 1, 2021
They were very good, everything was easy and timely.
Great experience, the whole staff was friendly and very nice. If the vehicle had been lower in price I would have purchased on that day. The original price was fair but, the vehicle was damaged in the front. I just didn’t want to buy and repair at the same price. Mr. Joey was patient and has great customer service. I’m still thinking about the Benz or the Cadillac. Wham
Jan 31, 2021
Responded on a Sunday. Answered all my questions i had about the vehicle. They were courteous and professional.
Jan 20, 2021
They contacted me initially I emailed twice and called three times but by the next time I got back in touch with them the car was sold. I was very disappointed. I had the money to buy the car but I guess that they wanted me to finance the car instead of getting the money from me.
Jorge was great to work with -responsive and no bull. We live in Iowa so Jorge did a video chat and walked us through the car - went through all the details and answered every question we have. We flew down and he arranged transportation to the dealership. Quick test drive to confirm all was as we had anticipated and we purchased the vehicle in less than 30 minutes. Great experience, highly recommend!
Jan 11, 2021
The salesman was Sarah Flores. She ensured my buying experience was flawless. Sarah was attentive, and
made sure I was happy with my purchase. The detail crew was amazing. Amanuel Tesfay ask me to inspect the
car before leaving, and he got the detailing exactly like I wanted. I will be looking at Ultimate Motorsports when I am
in the market to buy another car.
Jan 4, 2021
My sales person - I think her name was April? anyway, she called; she was informative. I told her my budget and she did her darndest to make it work for me. I hate that I could not scrape all my pennies and purchase immediately. April truly earned my business. When and if I get it together I will call again in the future.
Dec 31, 2020
Great experience this dealer got me a great deal
Dec 22, 2020
Very Very good
Salesperson Sarah Flores was the worst salesperson I have ever had to deal with. Sarah was extremely rude and non-professional in every way. Also of note was I paid a deposit to hold the car and they allowed others to test drive the vehicle after the deposit was paid. If your looking for a deal and don’t care how your treated then still don’t go here.
Dec 13, 2020
I went to the dealer after they accept my offer. However, when I came there to do the paper work, they refused my offer and said they didn’t accept my offer. Then they went up the price. I’m so unsatisfying with their service because I took a day off to go there for nothing
Nov 24, 2020
Great car from the photos and description , but with the
shipping & not seeing , driving or having the car tested by an
independent Jaguar dealer, I felt the price was too high > I
was contacted by them to contact them back , but they would
not lower the price , so I am still searching for one in that
color & have been surprised that there are a few out there
right now to add to my collection .. I already have a 2002
Topaz Jaguar XK8 that I want to give to my new wife , so I
could have my 1977 Mercedes 450SL that is in Anthracite
gray which I bought new in 1977 & has only 63,000 miles on
her , so that they both would be close in color > My 2002
Jaguar XK8 has 69,000 miles on her since we have a hybrid
car that we call the "grocery grabber" since we can drive to
the local shops & never use any gas , just have to always
remember to plug her in after we come home> LOL> I would
still give this dealer 5 stars & hope they find a great person
to drive & care for a car as wonderful as this .
Joey S. was friendly and helpful. He explained the things I had questions about and even gave me a way to set up a security deposit if I wanted the vehicle after I left the lot to continue shopping. I was undecided about the vehicle, only because it was the first one I had looked at. The van was good, but not quite what I was looking for. I would recommend this dealer. They had a large inventory with lots of options.
Sara Flores my contact has been spot on thus far and has been there every step of the way. Had a issue with the back door while they were making their final inspections notified me immediately sent it off to get repaired. You can't buy honestly and being upfrontness in this day and age. Once again going above and beyond to ensure this will be a great transaction on both ends.
Extremely Greatful
Jeremy
Carlos C was not a good salesman, He didn’t call me back . I emailed him all the information he requested . I had to call him several time before I got an answer , than he wanted me to pay 3500 down with a trade.?He didn’t even try to work a deal out. He never spoke to me on the phone.
So sad . I am a Toyota and Lexus owner . I will always drive them . Bad business for salesman Carlos he does not represent the Toyota well .
Nov 4, 2020
Ultimately purchased another vehicle from different dealer, but this dealer was curteous prompt and helpful.
Good response initially. I bought the car. Their finance partner is Capital One and the application process was fairly simple. The salesman said most of what they sell is not financed, so the service for.financing isn’t great. I have custom plates in my state and Ultimate MS refuses to use a title company to transfer plates...so they are inflexible for that. The pictures on line didn’t point out some of the imperfections in the paint so that was a surprise. The car seems like a good deal, so I will spend a few more $ getting the car fixed.
Oct 17, 2020
Always on top of my calls and questions. Very easy to work with without being pushy.
Oct 2, 2020
Salesman Jorge Answered questions listen to my ramblings. From start to finish. Although we walk through all the purchase components remotely. I felt comfortable I understood the condition of the used car. I actually flew thereVisited the dealer, saw other great cars they had for sale. Jorge stayed with me the entire time till I pulled away and drove it back to Phoenix
Sep 1, 2020
Notified me right away that the car had been sold,
Aug 19, 2020
Just an awesome non hassle experience from Joey Salazar sales person to Belinda closing out the paperwork
Wow! Customer service is second to none at Ultimate Motorsports! Joey contacted me very quickly and answered my questions. I was encouraged to make the trip from San Antonio to Houston. When I arrived I was greeted courteously and the people there were all wearing COVID-19 Masks and had hand sanitizer readily available. Joey was very diligent, clear and quick about the paperwork. I ended the day driving out of the lot this Mercedes GLS-450!
Jun 5, 2020
I bought a beautiful white Honda CR-V from this dealership and I am extremely happy with
this purchase. Belinda and Stanley were very helpful in guiding me in this purchase.
May 3, 2020
Very professional and courteous
I follow this car for several weeks maybe price go dawn price did not change but as soon as I contacted them they said car sold yesterday But we gave more !!! He said business is very good and cars going fast , Really I was following that car for weeks , still this car is for sale , this is wrong advertising to use one car to get more customer, this is fraud
I will never purchase an out of town vehicle again. Too much fast talking and circle running. Minor flaws of this vehicle were not visible on the video and after I noticed them, I was rudely told I could send the truck back! Truck shipped with no gas and not detailed After having a mechanic look at it, the truck itself is in great condition.
Apr 17, 2020
Good
Apr 16, 2020
Had communication with four different people. One has no idea what the other is doing or saying. I have a voice mail converted to text conveying that I have been approved by Chase at 3.5%. Took a screen shot. Then, the rate changed to higher. I was asked to send all information through a link. I did that. I was then asked to send proof of income as a PDF file without a link. I did that. They responded that it needs to be a PDF file. It was a PDF file. It said PDF on the attachment. They responded back that it needs to be a PDF file. I resent the PDF file. They responded back that it needs to be a PDF file. I sent back an email to cancel the transaction and told the person in writing that they are a moron. They refunded the $500.00 deposit the next day after I spoke to another person. Talk about a bad experience. I was already pre-approved with Capital One at 3.8% and sent them my reference number. They had come back and conveyed to me that my rate will be 5.5% with Capital One.
Apr 15, 2020
Good
Apr 8, 2020
Super professionals, they will get my business
Apr 3, 2020
I got a reply that said call us for questions
I called and got the run around on this vehicle which probably never existed at advertised price. The advertisement disappeared after I expressed my disgust in the lack of service and professionalism I experienced.
Apr 2, 2020
Rhe dealer contacted me promptly and provided me with valuable information
Mar 21, 2020
Very responsive and attentive
Mar 16, 2020
Great
We were going to purchase this vehicle. My husband had been in contact with the saleswoman all week. We were to drive there which is approximately 6 hours to buy the vehicle on a Monday. They were supposed to let us know by that Saturday at closing if the vehicle had sold or not. We received text messages that everything was still good for our appointment on Monday. So, we drive 6 hours on Monday to purchase this car only to get there and the saleswoman says the vehicle was purchased by someone else on Saturday. We were extremely pissed off!!!!
Feb 23, 2020
The dealer got back to me pretty quickly.
Not Quite Professional.
Contacted then visited at the end of December. Car I wanted had just been sold but they had just received a similar model. I drove it, liked it, and made and offer that was accepted. Great experience so far.
Dealer had bought the car from auction and it tooks until February 3 for the dealer to obtain legal title (from auction house).
Signed papers and went to pick it up.
Significant mechanical issue in that the convertible hard top would not close. Returned to dealer. They couldn't get it to work either. It occured to me that they took the top down for my test drive and on delivery... Never disclosed this issue. Claimed they knew nothing about it.
I offered that if they took it to Volvo to have them resolve the roof issue reliably, I'd be happy to purchase the car.
They have not responded to my subsequent communications and held on to my lender's check for a full week after the deal was cancelled.
Odd behavior for what seems like a reputable place.
Feb 2, 2020
Great Dealership
Jan 30, 2020
Good
Jan 29, 2020
DJ was awesome, he kept me informed throughout purchasing process, he was very professional.
Betty answered all the questions I had about out of state purchase process and made me feel more comfortable.
Great Job!!
Jan 27, 2020
Went to dealer and find out that the car has 2 big gel leakings on main screen and driver front screen and handles not working in 3 doors. I was trying to talk about to have a better price but they did not mention any possibility and they answer that they are going to fix the car before to sail again....3 hours driving to see the car for all this? Not professional and not clear with customers, not good.
Jan 26, 2020
Great experience overall. They were very helpful answering all my questions. Offered the best price for my trade in. Would do business here again.
Drove 2 1/2 hours to see the vehicle. We take it for test drive. We like
it. We sit down with salesman in his office and one of the first
statements from his mouth is, “We Don’t Negotiate Prices.”
After I attempt to negotiate a different price anyway, another salesman
comes in and (Low and Behold), announces another customer is here
to test drive that very same vehicle, and wants to know if it’s still
available. I promptly tell him YES IT IS.
We leave and will never go back. I don’t like being Conned.
Dec 10, 2019
Honestly one of the most wonderful experience I've had.
Great customer service
Dec 3, 2019
Quick to respond to inquiry.
Nov 3, 2019
They sold me a car with a bad catalytic converter and burned out sensors. After I signed the contract and took this car home a few days later it's at the mechanic and I am having to pay $2000 to fix the issue. Very dishonest seller. This car was for my wife and I felt played. So my advice before you purchase a car off this lot make sure to get it tested my a good mechanic what glitters is not always gold.
Oct 18, 2019
Good cars...eventhough I went another route and vehicle
Oct 14, 2019
Wonderful
Oct 11, 2019
The staff at Ultimate Motorsports was very helpful. I am very pleased.
Dealer reached out with phone calls and even sent additional pictures. Was very friendly but felt the usual gimmicks that used car salesman try and pull. "If you are even remotely interested in this thing you better put a deposit down."
"I got a lot of interest in this thing you better hurry and buy." Yet it's still listed for sale. Hmmmm
Sep 7, 2019
The dealer did contact me but
unfortunately the car already had a deposit
on to sale
My experience was excellent! They helped get me in and out very quickly during the buying process. They followed through with every detail as discussed in reference to the car. Very friendly environment, was treated with great customer service. They made my car buying experience pleasant. Looking forward to working with them again.
Sep 5, 2019
Great experience
Sep 4, 2019
Great cars
They have really clean vehicles I know this because when I was acquiring about a car before I mentioned it my sales person tracie told me I could go ahead and do a PPI. I went ahead and did it car came back spotless except for the rear brake pads and rotors I told them to replace those and we had a deal they went ahead and did it. Now I cant wait till my car ships here from california tracie was always available when I called her and had questions.
Jul 1, 2019
Someone did contact me however I was told the car I wanted wasn't available, but it seems to be still posted as available so I'm unsure as to what that was about. So I'm still looking for my Audi A8L
Jun 13, 2019
Good quality cars for reasonable prices, good service, wide variety of used cars
Jun 6, 2019
Great experience! A+
Asked a really simple question, " How much would you take for this vehicle" and like most used car
dealerships, I could not get a straight answer." How much do you want to pay? Our manager is not here now.
Why don't you come in and test drive?" Etc. etc. etc. ! Why does car buying have to be so difficult? Just tell me
your absolute lowest price and I'll either say yes or no. They must know what their bottom number is so just
give it to me. Rather then this stupid back and forth that just wastes my time and theirs. Show your potential
customers some respect. That's the description of my experience!
Jun 4, 2019
Painless sale.
100% satisfaction.
May 23, 2019
very nice
May 14, 2019
So professional
May 13, 2019
Good response time. Great communications and follow up sales person.
Recommend highly.
Apr 30, 2019
I have had several phone interactions with Tracy at Ultimate, she has always returned my calls and has been upfront and polite. I am out of state and have yet to visit the dealership. So far, they seem polite and courteous.
Apr 15, 2019
Was contacted but to let me know that someone had put a temporary deposit on the vehicle. Don’t know if it’s sold or not.
Apr 11, 2019
Responded and assigned a staff to deal with me.
Apr 9, 2019
Poor customer service. Salesman was late for appointment and the car was not available to drive.
Apr 6, 2019
Nice clean operation, friendly people, knowledgeable,
Apr 5, 2019
Great customer service.
Apr 3, 2019
Great job they cam me right away
Mar 30, 2019
Got back to me right away. Car sold.
Mar 9, 2019
Traci Bonner was great!! No pressure and I was able to buy the vehicle with ease.
Feb 20, 2019
They called
Feb 16, 2019
Great
We tried to set up a time to drive the vehicle advertised and were told conflicting stories about its availabilty ans where abouts. the dealership
does not return calls very well and are not customer service oriented. One week later they say the vehicle is available but they can't seem to
be able to give defiantive information about whe it will return from wherever they have sent it. Very frustrating.
Jan 27, 2019
Info and service were great Dennis was helpful and the only thing that
kept me from buying the car was that the seat was too hard for my
wife. Due to a shortage of time that day we really didn’t have time to
look at more.
We’ll be back.
Thanks
Jan 25, 2019
DJ always tried to get my business!
Jan 21, 2019
They said they had a deposit on this car on Monday. Saturday I was being told the same thing. Invited me in to look at other cars. Something
didn't seem right. I bought from a different dealer in 2 hours.
Jan 14, 2019
Jorge Ybarra was my selesman and he was the key in the transaction.
Dealer responded but never called I don't know why salespeople think that just sending an email is enough. I remember when cells people were hungry not only for themselves but for their dealership but more importantly so that they could make an impression on a potential customer who would spread that word and that's how they made their reputation and The intern became successful? Maybe of the salesperson is content with walk-ins or people that except receiving a generic email is something that should be rewarded and is enough to get the process movie
Dec 23, 2018
I was told truck was still available so I went over to see it just to find out that it had been sold a while back.
These people are liars and I would not recommend anyone go there.
Dec 14, 2018
The dealer reached out to me and also sent me pictures of the vehicle to verify that it was still available. We stopped by to look a the vehicle and we went out for a test drive. We worked out a good deal and I was happy with my experience with UMS.
Dec 10, 2018
Great selection of vehicles and they helped me with financing.
Dec 10, 2018
I received Good responses for my inquiries.
Dec 8, 2018
Contacted me
Nov 20, 2018
What a great experience. From the time we walked in the door there was no pressure at all to buy. Anthony is such a great guy. Very informative. We were left alone to look over the car. Took it for a test drive. I would definitely go back for my next car. We bought the car for our son. It is in great condition!!! Would definitely recommend to family and friends!!!! Easiest car buying experience ever!!!
Nov 18, 2018
⭐️Dan was very responsive to all my questions. It was a wonderful experience working with him.
Nov 9, 2018
Very nice and awesome people!!
Nov 6, 2018
Tracy was helpful as was their general manager. They worked with me to help get me in a vehicle that was a good deal
Went to look at a car that apperead to be in awesome shape. First off the car was advertised as the wrong model actually two models below the advertised model and features listed that were clearly not on the car. There was a number of things wrong with the body that had not been disclosed. The interior was the only thing that was actually in awesome condition other then the fact that it felt like Vaseline had been used all over the leather seats and trim.
Oct 13, 2018
Good, nothing to fight over, the dealer has his feet on the ground. To me old minivan like the Ford Aerostar is a dream come true growing up Poor my family will walk around collecting cans to recycle just to make it. What I am saying is that...........
Sep 17, 2018
Response from current dealership:
We pride ourselves in customer service. I'm glad you were pleased. Please let us know if we can help you or someone you know I the future!
Contacted them via cargurus website. They called me back within a few hours and the person went to verify condition, but was told the car was already sold.
Sep 17, 2018
Response from current dealership:
It is our goal to meet the need of every customer. Im sorry we couldn't provide the car you desired at that time, but please keep checking our website for updated inventory. We get cars on a daily basis which adds to our growing number of choices for our customers. We invite you to visit us again!
They were selling the vehicle when I contacted them. The salesman was busy, however the GM took time to speak with me and was very helpful with suggestions in my car search.
Sep 17, 2018
Response from current dealership:
It is our goal to meet the need of every customer. I"m sorry we couldn't provide the car you desired at that time, but please keep checking our website, or checking in with us by phone, for updated inventory. We get cars on a daily basis which adds to our growing number of choices for our customers. Please visit with us again!
Aug 25, 2018
nice dealership with great customer service
Sep 17, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
The car I wanted from their website had already sold. But of course they
said that they had others. I think they leave sold cars on their website to
solicit buyers and try and get them to purchase other cars.
Sep 17, 2018
Response from current dealership:
Thank you for your feedback, and I apologize that the vehicle you desired was not available. Sold inventory is removed from our website, and all other websites in which we advertise, when every step of the sales deal is finalized. This is to ensure potential customers can opt to be placed on a wait list in the event funding does not go through and the car becomes available again. Please allow us the opportunity to earn your business. Thank you!
Aug 13, 2018
Dealer responded fairly quickly and told me that the car had been sold. I am deducting only 1 star because this vehicle is still listed in multiple places.
Sep 17, 2018
Response from current dealership:
Thank you for your feedback, and I apologize that the vehicle you desired was not available. Sold inventory is removed from our website, and all other websites in which we advertise, when every step of the sales deal is finalized. This is to ensure potential customers can opt to be placed on a wait list in the event funding does not go through and the car becomes available again. I hope this helps you understand our process a little more. It is opportunity for our customers. Please allow us to earn your business again. Thank you!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Aug 12, 2018
Dealer sent me email let me know car was sold I was thankful for that because I was getting ready for a road trip the next day
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Sep 17, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
The overall experience was wonderful. I would definitely recommend this
dealership to everyone. The final purchase experience was made very fast
and easy.
Sep 17, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Sep 18, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Jul 16, 2018
Dealer was great and even setup the vehicle to receive an inspection by its manufacturer which the dealer encouraged as well as to deliver the vehicle for me being that I was out of state. However the vehicle sold before I could purchase.
Sep 18, 2018
Response from current dealership:
We realize that you have choices when it comes to your automobile needs. Thank you for trusting us in this area. I apologize that the vehicle of interest to was sold. We do, however, receive vehicles daily and would love for you to give us another try!
Sep 17, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Jun 25, 2018
John was great! Easy, and fast. Called to ask if I could use credit
card for down payment and lady on phone said yes, but when I got to
dealer, they said debit card or cashiers’s check. That was a little
problem, but solved with a personal check.
Sep 18, 2018
Response from current dealership:
We aim to please all of our customers. And we certainly apologize for the hiccup you experienced. I'm very glad it was resolved. We hope that it won't detour you from allowing us to meet your automobile needs in the future.
Troy was very knowledgeable in the process of me owning the car and filled me in on alot of things. Decision yet to be made.
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so. Come on back to see us!
Very helpful and friendly,There was no pressure to buy and although we bought somewhere else we will keep them in mind in the future. Definitely recommended them.
Sep 18, 2018
Response from current dealership:
“It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!”
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Jun 18, 2018
good dealer
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Jun 18, 2018
Service was good
Sep 18, 2018
Response from current dealership:
“It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!”
Jun 16, 2018
They are so friendly and very helpful especially thanks Mr Troy.
Sep 18, 2018
Response from current dealership:
Thank you very much! Customer service is our main goal! If we can help meet your automotive needs in the future, please don't hesitate to call us!
Jun 10, 2018
Overall the dealer was good to work with. They gave me the best price for my car and worked with me long-distance to get the deal done. At times, they were slow responding to questions.
Sep 18, 2018
Response from current dealership:
We aim to please all of our customers. And we certainly apologize for the hiccup you experienced. I'm very glad it was resolved. We hope that it won't detour you from allowing us to meet your automobile needs in the future.
We purchased a 2014 Mercedes-Benz ML350 4MATIC from Ultimate
Motorsports in Houston and overall we were pleased with the experience.
The paperwork side took way too long, but this is the second car we have
purchased from them. Troy was an excellent salesman and I would buy from
him again in a heartbeat.
Sep 18, 2018
Response from current dealership:
Thank you very much! However, we do apologize for the lengthy time during the paperwork process. Your feedback is very helpful. Customer service is our main goal! We are thrilled that your overall experience was a good one! If we can help meet your automotive needs in the future, please don't hesitate to call us!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
May 27, 2018
Great Service, Supplied phenomenal Information about the Vehicle.
Sep 18, 2018
Response from current dealership:
Thank you very much! Customer service is our main goal! If we can help meet your automotive needs in the future, please don't hesitate to call us!
May 20, 2018
Very professional and efficient. I highly recommend this place.
Sep 18, 2018
Response from current dealership:
Thank you very much! Customer service is our main goal! If we can help meet your automotive needs in the future, please don't hesitate to call us!
May 20, 2018
Quick response. Car had already been sold.
Sep 18, 2018
Response from current dealership:
It is our goal to have all of our customers leave our lot having all of thier automobile needs met. I apologize that we didn't have the vehicle of your interest available, however, we do get vehicles in daily to add to our inventory. We invite you to visit with us again, and hopefully, you can drive home with the vehicle of your choosing! Looking forward to gaining your business once again!
May 18, 2018
I ended up test driving a similar car with much lower mileage and never made it by Ultimate to test drive this car. Ultimate did follow up.
Sep 18, 2018
Response from current dealership:
Thank you for considering us for your automotive needs. We are glad you found what you needed, even if it was elsewhere. If we can help you in the future, or someone you know, please don't hesitate to call us.
May 17, 2018
Visited but the car was missing a key component.making the car authentic. Thirst cars came with upgraded Brembo brake system, looks like the previous owner replaced those before traded in.
Sep 25, 2018
Response from current dealership:
Thank you for giving Ultimate Motorsports the opportunity to service your automobile needs. We apologize for any unpleasant experience you may have endured. It is our desire to have ALL of our customers leave with smiles. Please give us the opportunity to correct where your customer service needs were not met.
May 16, 2018
Very disorganized. Scheduled an appointment to test drive a car. Arrived and waited 30 minutes only to find out that car sold two hours earlier. When asked why they didn't cancel the appointment they said they were too busy? Not happy
Sep 25, 2018
Response from current dealership:
Thank you for giving Ultimate Motorsports the opportunity to service your automobile needs. We apologize for any unpleasant experience you may have endured. It is our desire to have ALL of our customers leave with smiles. Please give us the opportunity to correct where your customer service needs were not met.
May 5, 2018
Went there without appointment and the car was out for refinishing. Advised that they will call me back once the car is at the lot again. Salesman is professional, nice and accommodating as well. I will definitely go back once the car I like is available. Happy first impression so far.
Sep 18, 2018
Response from current dealership:
Thank you very much! Customer service is our main goal! If we can help meet your automotive needs in the future, please don't hesitate to call us!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
I was able to purchase the vehicle from Austin and have it shipped without
having to see it in person. They answered every question and did a FaceTime
walk-around and through to give me the comfort of the transaction. Plenty of
other customers can attest to their attention to detail and promptness in
communication as well. I would definitely purchase another vehicle from
them.
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. Thank you for trusting us with your business. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Apr 30, 2018
Response was prompt, unfortunately vehicle was in the process of being sold.
Sep 18, 2018
Response from current dealership:
It is our goal to have all of our customers leave our lot having all of thier automobile needs met. I apologize that we didn't have the vehicle of your interest available, however, we do get vehicles in daily to add to our inventory. We invite you to visit with us again, and hopefully, you can drive home with the vehicle of your choosing! Looking forward to doing business with you!
Apr 29, 2018
Troy contacted me several times. Very helpful. So many do not ever contact me. I seen another nissian van come available in san Antonio, which is where i am from. We bought it this week.
Sep 18, 2018
Response from current dealership:
We appreciate you considering us for your automotive business. Although we certainly understand about convenience, we hope that you will try us on for size in the near future. We are very confident that you will be pleased with our company and the quality of our cars. Keep in mind that we will deliver right to your door!
Sep 18, 2018
Response from current dealership:
Thank you! Customer service is our main goal! If we can help meet your automotive needs in the future, please don't hesitate to call us!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Sep 18, 2018
Response from current dealership:
Thank you for your feedback, and I apologize that the vehicle you desired was not available. Sold inventory is removed from our website, and all other websites in which we advertise, when every step of the sales deal is finalized. This is to ensure potential customers can opt to be placed on a wait list in the event funding does not go through and the car becomes available again. Please allow us the opportunity to earn your business. Thank you!
Apr 5, 2018
Very responsive and willing to close this ngs out.
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!”
Mar 20, 2018
Negotiated price, but said I had to place a deposit sight unseen
Mar 17, 2018
Excellent company to do business with. Very satisfied with sales lady, Tracey.
Sep 18, 2018
Response from current dealership:
Thank you for trusting us with your business. It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Very good sales people and nice attention to make sure. you get a car they' have some of the best names
Sep 18, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. Thank your for trusting us with your business. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!”
Mar 13, 2018
Traci Bonner is fantastic. Was able to complete everything within 20 minutes.
Sep 18, 2018
Response from current dealership:
Thank you very much! Customer service is our main goal! If we can help meet your automotive needs in the future, please don't hesitate to call us!
Mar 12, 2018
They were great
Sep 18, 2018
Response from current dealership:
Thank you for trusting us with your business. It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!
GREAT process. Seamless transaction by Cheryl (and Quinton), had me in
and out of the dealership in less than 30 minutes. The vehicle was also just
as described, I'd definitely suggest checking them out if you're looking to
purchase.
Sep 18, 2018
Response from current dealership:
It is our goal that all of our customers have a good experience with us here at Ultimate Motorsports. If there is anything we can do for you in the future to meet your automotive needs, we are more than happy to do so!”
Guys do not make a deal with this dealer‼️ I come from California for buy a car and I spend my time + 500$ , and they sold my car to another one because that guy have a personal car for trade in! 1 day before i come to the dealer they tell me Come and buy this car .... guys never I recommend this dealer!!! its not me first , roll down and check all reviews , have a lot negative reviews!
Jan 9, 2018
Response from current dealership:
Sergii We are sorry for your experience. When you called us we requested you several times to please complete our credit app on our website prior to booking airline tickets. You said “I have a lot of money down I will get it” and we repeatedly asked you to complete the application even with "a lot of money" for down payment. When you came down we were unable to get your application approved due to credit issues and you couldn’t prove your income either. We never charged you anything or a deposit to hold the vehicle. We sold the car two days after you came to Houston
More ...
van had damage unlisted and seemed rather crooked. we called told the van needed a deposit someone was looking at it...we stopped by to,check it, no,one greeted us. found it in ok condition lots of scratches and dents. he called seconds after we left saying a family just checked itbout we better come get a look. seemed really shady.,,.
My purchasing experience with Ultimate Motorsports could not have been better. Cheryl and Quinton handled everything perfectly from the very beginning, and with complete professionalism. The entire time I was there everyone was smiling; the clientele, sales persons, technicians, office staff...everyone! If you know anything about business, you know that happiness stems directly from the top. When Cheryl discovered the 2015 Kia Soul I was purchasing from her needed tires, she immediately made me an appointment at Discount Tire and provided me with an Ultimate Motorsports company check with her blessing. You will love your buying experience with Ultimate Motorsports. When they decided to name it Ultimate, they made the completely correct choice...!!!
Sep 18, 2018
Response from current dealership:
We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!
Dec 6, 2017
Beware these people lied about the condition of the vehicle
I bought from out of state the pictures and the shippers pre
condition report reflects this experience.The vehicle had multiple
scratches and damage. this is not an ultimate motor.
Dec 3, 2017
Great customer service
Sep 18, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Quinton was very accommodating and really went out of his way to get me from the airport, documents signed, and me in my truck and on my 17 hour drive home. After
some communication issues, Cheryl followed up with me and is working with me to make everything right. Thank you, that means a lot to me to be heard and followed up with!
Nov 14, 2017
Good initial call, but it took a while (3 days) to get a follow up on the status of
the SUV.
Nov 9, 2017
Was treated very well.
Sep 18, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Nov 4, 2017
Good Comunication
Oct 30, 2017
Great sales staff ... very cordial
Oct 21, 2017
Awesome!
Sep 18, 2018
Response from current dealership:
Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!
Sep 18, 2018
Response from current dealership:
We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!
Aug 7, 2017
Good experience, salesman was professional, vehicle sold.
Jul 21, 2017
I purchased a vehicle from Ultimate Motorsports and initially I had a great
experience. The salesman (Markus) was very easy to work with and went
to lengths to make sure the car was ready and the purchase was very
smooth. On the drive home, I had to stop at a Walmart due to a flat tire.
The tire specialist was not willing to repair the tire due to the degree that
the tires were dry rot. Turns out the tires were 7 years old and in bad
shape. I called the dealership about what could be done and after finally
getting connected with the owner days later, she said the best they could
do was refund me $400 (the new tires cost me $800) because I had
already negotiated $500 off the price. I told her I was not happy with that
and then she said she would be losing money if she refunded me any
more (as if she was only making $900 on the sale) and she would take
away the salesman's commission to give me more money. Then she said
she was going to let the salesman go because she interpreted that I was
unhappy with him. Markus was great. I was only unhappy with the fact that
she or someone else with the authority to rectify my situation was
unavailable for 4 days and then I finally talk with her and she is totally
unprofessional. It was completely inappropriate to discuss anything like
that with a customer. Buyer beware!!!!
Aug 4, 2017
Sir, we strive to provide customers with excellent customer service. We offered to pay the cost of New tires to replace those that had been damaged or buy the vehicle back at full price, which you declined both. You had stated that you wanted to keep the vehicle and also have us pay for four top of the line tires you had already put on the vehicle. Although you had stated that you were happy with the purchase and the transaction, if our company did not give you the money you wanted, you would "make our dealership lose a lot of business". We had offered you a deep discount off t More ...
Response from current dealership:
Sir, we strive to provide customers with excellent customer service. We offered to pay the cost of New tires to replace those that had been damaged or buy the vehicle back at full price, which you declined both. You had stated that you wanted to keep the vehicle and also have us pay for four top of the line tires you had already put on the vehicle. Although you had stated that you were happy with the purchase and the transaction, if our company did not give you the money you wanted, you would "make our dealership lose a lot of business". We had offered you a deep discount off t
Jul 2, 2017
Spoke with Bryce for about 2 days
Drove 2 hours
Spend 2 hours at the dealer driving the car and doing paper work.
Drove 2 hours back home.
Car is currently sitting in my garage.
Happy customers with new car and great interest rate!
Jun 30, 2017
Quick and efficient
Details of vehicle were not exactly as described on CarGurus. Salesman was polite and answered my questions regarding equipment on car. After the phone call I sent a link to a webpage that detailed the different packages from Standard, Luxury, premium etc. I asked for a clarification of what trim level the car was equipped with. I never received a response. Although I am pretty sure the car was the standard model.
Jun 5, 2017
Response from current dealership:
John,
We strive to provide exceptional customer service. There are several Cadillac XTS in our inventory currently. I apologize your previous sales representative is out of town, however I have assigned our lead sales representative to you and he will be contacting you today to answer any of your questions.
We strive to provide exceptional customer service. There are several Cadillac XTS in our inventory currently. I apologize your previous sales representative is out of town, however I have assigned our lead sales representative to you and he will be contacting you today to answer any of your questions.
May 23, 2017
Excellent service
Apr 27, 2017
Dealer responded quickly & accordingly. Found a vehicle I liked better.
Apr 16, 2017
Responded quickly!
Apr 13, 2017
Great to work with! Ask for Marcus
Apr 10, 2017
Love it
Mar 22, 2017
My requirements i requested are not being utilized. I
keep receiving the wrong color then i requested.
Mar 6, 2017
Unprofessional. Car was not ready when we arrived.
Mar 20, 2017
Response from current dealership:
Sonny, who was the sales rep? We will certainly address it. We believe in respectful honest communication with our customer, partners and all parties involved. Did you have an appointment scheduled to pick up the vehicle? We strive to ensure our customers are taken care throughout the sales process. Please call me directly so I can investigate your experience further 281-919-9632
Feb 10, 2017
fast responses
Feb 4, 2017
Immediate response.
Jan 12, 2017
I got a response almost right away and a follow up.
Jan 12, 2017
Very professional and kind. Beautiful cars to choose from.
Jan 11, 2017
Great experience. Everyone was friendly and helpful. our salesman Tony
Glass was up front about everything. Didn't have to haggle over the price,
as it was already a great deal. Thanks UM!!
Jan 9, 2017
They hate negotiation and the two salesmenew I spoke with think they own the place . Theyou don't even tried to ask you (maybe another car for you) horrible customer service. I think their Market leader needs to take a note on that.
Mar 20, 2017
Response from current dealership:
Monica,
Who was your sales rep? I would like to look further into this to determine how we can better serve our customers.
Who was your sales rep? I would like to look further into this to determine how we can better serve our customers.
Dec 29, 2016
Great place to deal with. Real nice autos and great salesman - Markus was great in making deal go down
Dec 25, 2016
Pleasant and fast
Awesome! Responded quickly, were very accommodating, and within a week I was in my new car. Although it wasn't the car I had my eye on originally, my salesman (Mark) provided me with nearly identical alternative options, and I couldn't be happier with the selection! I love it!!! (It's worth noting that I Only put $500 down, and have a pretty reasonable monthly payment too!) I suggest checking out their inventory for sure!
Dec 6, 2016
Great
Nov 16, 2016
Very good, Kevin answered all my question and seem to be an easy person to work with.
Nov 7, 2016
Good
Nov 1, 2016
The salesmen was beyond rude when we decided not to buy the vehicle. He scolded me like a child for wasting his time. I will never use this dealer because of the inappropriate way their salesmen acted.
Nov 1, 2016
Response from current dealership:
Jami, we met with you on Friday and you test drove the vehicle. You made us an offer way below our asking price and when you came next day the vehicle had sold. We actually emailed you advising vehicle is sold so you do not come to dealership and not find the vehicle. We are sorry but you were treated with respect and your expectation for us to hold vehicle with deposit is not acceptable especially when your offer is $4k below our asking price.
Oct 30, 2016
Great buying experience. The car was as described, the sales team was very friendly and helpful. Mike and Marcus provided great customer service. Would definitely buy from them again.
Sep 5, 2016
Pretty good prices for Texas.
Sep 3, 2016
What a great experience with Mike. I was shopping for a birthday gift for
myself and luckily found this 428 on Carguru while I was about to buy another
similar car at a BMW dealer. Their price was much better and they actually
showed me all the features of the car and worked out a really good interest
rate. Best stress free deal ever !
Sep 2, 2016
I actually contacted the dealer, we worked out a deal with me
contacting him SEVERAL TIMES WITHOUT HIM RETURNING
MY CALLS, I finally asked to speak to a manager and was put
back to the same no -responsive sales person. I put a deposit
on the vehicle, forwarded all my information, only to lose the car
to another buyer because we never could get correct info on
where to send the final check from the sales person! I did get
my deposit back, with apologies from the manager, but I lost a
vehicle I had been searching for, for a very long time. Very bad
experience!experience.
Aug 26, 2016
Dishonest. Attempted to switch cars on me with a similar car, same color and twice the miles. Thought I wouldn't notice. Well my credit union noticed! When questioned about it, they said that my selection had sold. It has not. These people are not worthy of your time. You can do better.
Aug 27, 2016
Response from current dealership:
Bob we have never ever attempted any such thing. Who was your sales rep. We have sold over 8,000 cars over 10 years and never once has this happened at this dealership. If you can prove this we will not allow the sales advisor to continue working at Ultimate. Our entire philosophy is based on Trust, Honesty, Fairness !! Please call me directly at 281-919-9632 and I will personally apologize to you and make it right for you if this really happened.
Aug 22, 2016
I went online and requested a Sales Rep to contact me in reference to
this car. They never reached out. I called twice and finally made an
appointment to view/test drive this vehicle. They said they do not keep it
on the lot, as it was stored in a warehouse. I made the appointment for
Saturday at 2:00 PM CST. On the way over, I thought that I better call
just to confirm the appointment and who I was suppose to speak with. (It
was a long drive from where I came from.) They said that didn't have the
car, it was not available. It was at auction... From the previous poor
reviews from this dealership, I agree with them. I would avoid this
dealership, so many others that are willing to communicate and be
attentive to the customers. Just think, if the sales people don't care
about their customers, then what are the products they are selling like? I
would hate to have a problem with this vehicle and have to deal with
them. Avoided a headache here.
Aug 27, 2016
Response from current dealership:
MK we don't know which vehicle you called about but we carry over 200+ units in inventory and have really outgrown our current location. Sometimes excess inventory goes to auction or storage but we can pull a unit back for a customer within 24 hours. We apologize for any inconvenience. We always recommend to call before your visit.
Aug 10, 2016
Not actual value . 79k miles but the seat belt Torned up badly . I think they put another engine in to a car .car look fine but the sit belt is very old that tell me fishy about the car .
Aug 13, 2016
Response from current dealership:
Brandon you offered us $5000 less for an older low mileage vehicle and when I refused you threatened a negative review. The car is older vehicle so seatbelt is older too. You looked at a 2004 sc430 which is clean and if your only concern was seatbelt we would accommodate it best as possible. I am sorry we couldn't do business.
Aug 4, 2016
immediate response from the sales person, professional. sales manager was
from a different planet & argumentative
Aug 13, 2016
Response from current dealership:
Hi Pierre who was the sales rep and the sales manager. We will certainly address it. We believe in respectful honest communication with our customer, partners and all parties involved.
Aug 4, 2016
quite helpful
Aug 3, 2016
Info on Car Gurus did not match what was in stock. Totally different. Car
Gurus says Limited, actual car was an XLT.
The dealer location looked more like a salvage yard than a car lot.
The car stunk when I started it up and put on the air.
The office area was a mess.
Aug 5, 2016
Response from current dealership:
Pat we try our best to keep trim levels accurate but due to auto decoding sometimes they change. I remember when you came in, it was storming and we pulled the car in the warehouse for you during a storm and there were a few parts boxes that were just delivered up front. I apologize for any inconvenience. One comment I always get from almost everyone is you have beautiful cars, we sell great vehicles and woudl love to work with you in the future. thank you and we wish you the best in all your endeavors. thank you
Jul 27, 2016
Great
Jul 26, 2016
The experience was effortless from the minute I arrived at the location. The
salesman gave me the keys and let me test drive the car on my own. Trade
in value was good and the selling price was very competitive. the following
day I came back, dropped of my trade-in and picked up my new car. No
haggling and no pressure. A good experience overall.
Jul 24, 2016
I left a request for a 2013 Mercedes Benz M -350 and filled out their online credit app. A salesman called me back about a GL 450 and when I told him the car that I had inquired about he said he still had it and that I should fill out a credit app. No worries, there are many car dealers in Houston.
Jul 17, 2016
Was treated real good very professional.
Jul 11, 2016
good service would recommend to a friend.
May 22, 2016
Didn't wind up buying the car but they were very helpful and professional.
Jun 4, 2016
Response from current dealership:
Thank you and we hope to see you again in the future
May 1, 2016
Really liked to the staff there, very friendly.
Jun 4, 2016
Response from current dealership:
Thank you and we hope to see you again in the future
Apr 17, 2016
In a weird location but very nice
customer service
Jun 4, 2016
Response from current dealership:
Thank you and we hope to see you again in the future
Apr 10, 2016
Sales person arrogant!!!! Not
knowledgeable in the BMW X5!!!! I knew
way more than her!!!
Jun 4, 2016
Response from current dealership:
We apologize for the experience you had, we try our best to please every customer.
Jun 4, 2016
Response from current dealership:
Thank you and we hope to see you again in the future
Apr 5, 2016
They told me to come see the car. I did then they
said the car wasn't at the lot and I should come
the next day. I went again and was told it was
sold.
Mar 22, 2016
Fast and kind!
Mar 15, 2016
Excellent customer service.
Mar 14, 2016
I bought my Audi Q-7 from Ultimate Motorsports. My experience was great at Ultimate Motorsports. The salespersons were very professional and applied no pressure to buy from them. They were patient but eager to answer all questions and provide factual information to back up what they were telling you...info from CarFax report etc.
In general, I found that the vehicles at Ultimate Motorsports are of high quality and well maintained and presented.
I dealt with Markus and Dan and they gave of their time, making this car buying experience very uneventful and pleasurable. I trust these guys, they probably won't even remain with your deposit if you finally decide not to go through with the deal (just my opinion) since they want you to have a good experience and not just want to take your money, but want you to be satisfied when you drive out of their car lot with a vehicle.
I was looking at a similar Audi at another dealer and Dan told me that he was also looking at buying that Audi and told me that that vehicle was in good condition as well although it had more miles on it. Dan did not criticize the other dealer or the vehicle for me to buy the car from Ultimate Motorsports, which he could have easily done. He told me to take my time, go check out the other vehicle etc.
Really, I can't wait for when I need to go car shopping again, I would not look elsewhere and go right back to Ultimate Motorsports and I would recommend that you do too.
Best regards
Joseph
Jun 4, 2016
Response from current dealership:
Thank you and we hope to see you again in the future
Feb 27, 2016
The entire staff was wonderful. They made the
car buying process pleasurable
Feb 16, 2016
Never went by however they quickly responded to my
questions
Feb 14, 2016
Did not purchase from them, but highly
recommend them.
Feb 3, 2016
Had to wait couple of days for car to be
brought from another
location...contacted seller option never
got a response... When we finally saw
the car the salesman didn't like our
critiques of the car and just walked
inside leaving us with the car running.as
we kept looking.. Didn't come back
out..had to go in and tell girl at desk car
is still running and we were gonna look
elsewhere.... He didn't come outside
...no follow up call..email... Doesn't even
deserve a star rating...
Jan 20, 2016
Good
Jan 18, 2016
They've been fabulous with their information and their follow-up.
Very nice people to deal with.
Jan 4, 2016
Marcus was excellent to deal with. Even though I got cold
feet, and didn't feel comfortable spending this much on a
vehicle, I could not have asked for a better experience.
Dec 21, 2015
I had a great experience buying my car at Ultimate Motorsports. I worked with Omar and was very happy with the service.
Jan 11, 2016
Response from current dealership:
Thank you Kayley I hope you enjoy the Highlander for many years to come.
Dec 15, 2015
great help and fast response
Dec 13, 2015
They were advertising a vehicle that I was told had already sold, But it was still on their list as available
Dec 13, 2015
Response from current dealership:
I am sorry about the vehicle being already sold. Our carguru inventory updates overnight from our main server and sometimes it takes 48 hours. We will try to expedite this issue for you. Thank you and you have a blessed day.
Nov 18, 2015
Staff very nice! The car was sold, but was
greeted professionally & lady in back office to
the right went over & beyond to make sure the
car I was interested in was indeed sold. Great
prices!
Nov 9, 2015
Great
Oct 25, 2015
Very helpful
Oct 23, 2015
Had test drive appointment scheduled but neither car or
salesperson were present. More like a tow lot than dealer.
Jan 11, 2016
Response from current dealership:
I apologize for your experience. Usually we ask customers to call us ahead to verify availability and it gives us time to have your particular vehicle pulled, washed and ready to go. Carrying over 200+ cars it really helps expedite the process if we can setup an appointment. Even a 1 hour notice would be great. Thank you ad we wish you the best in your endeavors.
Oct 22, 2015
I decided on a different car .. dealer was responsive
Oct 22, 2015
Response from current dealership:
Jill Thank you for the opportunity to serve you, please keep us in mind in the future.
Oct 8, 2015
Kelly and the manager were very helpful!
Oct 22, 2015
Response from current dealership:
Thank you for the opportunity Sheryl we look forward to working with you in the future.
Oct 5, 2015
Service was very poor didn't even open
till 15 min after scheduled opening time
car I had called about wasn't on the lot
when I got there it was at a paint and
body shop! Went and got it and they had
painted the sensors! Maintenance light
was on in the vehicle and they were not
willing to negotiate price I would never
reccomend someone buying from here I
feel that if you did you would immediately
regret it many underlining issues!
Sep 25, 2015
Dealer did respond but my son missed the voicemail. Got
together with Marcus and purchased the vehicle with a minimum
of fuss. Good people.
Sep 3, 2015
I love the staff, the environment and
their work ethic. The whole place looks
like a fair grounds. Family friendly place.
Sep 3, 2015
Response from current dealership:
Thank you so much for your business and the kind words. We strive to satisfy each and every customer as if they are our only customer. Costumers are the life of our business.
May 22, 2015
They responded to me next day. I bought a car from this dealer. Good experience!!
May 4, 2015
Great dealership and I will recommend a friend.
Jan 21, 2015
Not a professionally run business, poor customer service skills.
Jan 12, 2015
Joe did nkt want to help. Lied on his
advertising, called him out on it and he
said I don't care the car is dirt cheap and
someone will buy it...
Terrible service
Jan 7, 2015
Good communication via email and phone. Very honest about car when we came for a test drive. Yes, they are a large car lot, but we had a very good experience and we bought the car with them.
Dec 12, 2014
Good
Nov 30, 2014
The sales hugo from ultimate motorsport he never told me
the car i want it was sold and he Just let me drive 2hrs for
nothing. . Bad experience. And he tried to sell me another
car more expensive.
Sep 19, 2014
Staff are not honest and very arrogant,. I just paid 500$ deposit for a BMW and I never came back because of their arrogance and dishonesty …!!
Jul 24, 2014
Ok
Jun 23, 2014
Ok
Made two attempts to contact this seller. 2nd attempt, actually
spoke to someone who was to call me back and let me know
about a test drive. No call back. I drove by their business, and
they are a typical dirt-lot, buy at auction and flip kind of outfit.
Not sure how they ever execute a sale, though.
May 17, 2014
Dealer did not follow through and did not do what he said he would.
Apr 20, 2014
Bad dealer with arrogant salemans.
Dealer looks like cramp parking lot.
Unorganized spaces
Apr 4, 2014
The lot is crowded with cars in a disorganized manner. Staff seems indifferent.
Feb 11, 2014
I think it's to pricey beautiful SUV
Jan 26, 2014
Very hands on and helpful
Jan 23, 2014
Didn't care for this dealership, felt
blown off, will not buy a car, truck
or anything else from there
Jan 8, 2014
Well organized
Keep it up
Jan 2, 2014
Great response little pushy but
good vehicles and they did not
over represent the vehicle I was
interested in.
Dec 27, 2013
Omar is an expert and a straight
shooter. He gave me a good deal
on a one of a kind BMW that I am
sure to love.
Oct 22, 2013
Nothing spectacular, Like any other dealer. Sold me a car with a
battery that only lasted two days. People were really nice until the
deal was sealed after that they walked by like they didn't know me.
Aug 17, 2013
This dealership has been very good at communicating and keeping me informed on their stock that I am interested in. They are working with me and that is awesome. The initial vehicle I was interested in sold. However, they have in stock the second vehicle I had intentions on purchasing. This moves up my time line, however, the cost of the vehicle makes it worth pushing my time line up.
Aug 9, 2013
I purchased the car that I found on the internet and am extremely happy with it.
Jun 17, 2013
Responsive, easy to work with, expedited the paperwork, would
definitely do business with them again.
Jan 26, 2013
This "dealer" is extremely SHADY! They seam to be very Mickey Mouse.
I tried to buy a car from them and every time I thought we were going to
close the deal, magically a NEW buyer was going to buy it at a higher
amount and did not expect them to fix small issues with the car.
I strongly suggest that anyone steer clear of this place. There are plenty of
cars out there represented by better people.
Hope this stops you from having the frustration I experienced.
Dec 16, 2012
Had a good responce from them,have had not futher contact
Sep 24, 2012
Good no deal made
Sep 18, 2012
try to use sales tactics to sell a vehicle or rush you into buying a vehicle
Sep 16, 2012
The dealer did respond, but the cars looked different live versus online.
After making a deposit, we noticed that the check engine light on the
car we'd chosen started coming on.
Aug 18, 2012
Vehicles pictured honestly. Bought vehicle here. Warrant offered. Very straight forward. Only drawback is communication. They have an answering service that never puts you through and they are horrible with returning calls or even calling when your vehicle is ready.