Turn Auto Mall - New Hyde Park

good interaction

We saw an advertisement for a car we were interested in. We made an appointment to test drive it. Once we liked the car, we were ready to purchase it. The sales person confirmed the price that was advertised. As we set down to finalize the deal, he asked for 20% more because we wanted to pay cash. DO NOT BELIEVE THE PRICES THIS DEALERSHIP IS POSTING. ITS A A SCAM!! We walked out!! We’ll give our business to an honest dealership!!

Very knowledgeable

They didn't have the car I inquired about. First thing first, I made sure to contact them prior to me going there and when I arrived they told that the car had to go get service. Seriously.... Complete jokers are there...

Fast response but couldn't make any deal, need to come straight forward with the price of the car, dealer doesn't want to sell the car with cash, they want you to finance the car with their bank. Kinda tricky

Certainly! Here's a draft for a negative review: --- **Avoid Turn Auto Mall at all costs!** I had a horrible experience at this dealer it was clear that customer service was not a priority for them. The employees were unprofessional and seemed completely uninterested in helping me. One of the sales reps gave me the impression that I was inconveniencing them just by asking questions about the vehicles. I was hoping to buy a car, but the lack of basic courtesy and knowledge made it impossible to trust them. To make matters worse, the staff was completely disorganized, and I had to deal with multiple people who seemed clueless about their inventory and prices. It was frustrating trying to get any answers, and I felt like I was wasting my time. I wouldn't trust any of their employees to provide accurate information, and the management didn’t seem to care about addressing the issues. Save yourself the headache and take your business elsewhere. Te

Great folks.

Helpful

EXCELLENT! From start to finish the entire buying process was great. The Sales people were very connected to their vehicle as well as me the customer. Everything i asked for was met with no hesitation or BS. There was no shadiness, no double speak, no con artist tactics. The communication was straight forward. I recommend this dealership

Pour presentation on the vehicle dirty and scratched up

Dealer contacted me and I went in to meet with them.

Great!

Overall, it was a good experience. I never made it to the dealer, but that was due to personal issues.

Business was conducted beautifully even though I didn't get a car.

Great service

very knowledgeable of vehicles help me with all my questions and Concerns check them out the Owner will do his best to work with you and your budget.

Respond fast

The listing is still on the website and in car gurus but if you visit them, they tell you that the car is sold. Very unprofessional

Never gave me a full price of the car and kept playing games and they said manager will contact me 4 days ago and never heard of them since

They were good customer service

I was contacted by the dealer but I purchased a vehicle from somewhere else.I appreciate you time

I had an appointment at this dealership, on the day of my appointment I called and they confirmed the vehicle was still available and they told me they were waiting for me. I took an Uber to their dealership, when I got there, the dude told me he sold the car 15 minutes ago. He was extremely unprofessional.

Very helpful, showed his stock and similar vehicles, Had my test drive then encouraged to check out more. It was a great and helpful experience

They tried but had no luck nice staff though

Really nice people and great Service and Customer service amazing. It was very easy and simple process. You knew your selling price before the appointment and they honored it. I will definitely use them for future.

It was nice experience.

Disappointed in the response when we spoke on the phone. Dealer wanted to give me below wholesale for my vehicle only $9000 and then charge me above retail for the Porsche price they advertised on Cargurus, because I choose not to finance with them and pay cash. This came out to over $8000 in fees from the advertised price.

Excellent and professional team. Arthur and Jesus truly took care of us. Their attention to detail, transparency and ability to work a deal was truly appreciated. Will return for my next purchase and highly recommend this dealer to all.