Thompson Buick GMC

The were very helpful and friendly

Dealer initially responded at first, but after I asked a few follow-up questions they never responded back. When I reached back out they informed me the truck already sold.

Poor communication. Started the buying experience and then got ghosted by the sales rep Marina

Excellent timely response and followup. Asked if I had any other questions and communicated just enough.

Honest nice staff

Great experience. I purchased this vehicle

If your not rich don’t waste your time drove 1 hours to go there they had me waiting for 1 hour and the seller just talk to me for 20 min after he saw my 650 credit didn’t even try to sell me anything had a Tacoma for trade didn’t even bother to look at it sorry dealers but i got my truck somewhere else thank God

They answered my email very quickly. Unfortunately the car that they had was sold before I could get over to see it. Snooze you lose. Antonio answered my email very quickly and said he would keep an eye out for another in the future.

Fast and friendly response!

great response

The Best Experience Ever 20mins Tops For The Initial Process The Longest Wait Was From My Insurance Provider Emailing The Verification 2hrs The Team At Thompson Is Awesome I Got A Great Deal and More Than I Bargained For Antonio You're The Man

Responded quickly, easy process!

Even though I did not buy from them, they were very helpful and KC went the extra mile with me. I just found a better deal somewhere else.

They called me real quick and were helpful however I'm still shopping around.

Wonderful people, wonderful service!

The staff very polite and pleasant! The salesman was very knowledgeable overall great car buying experience

Diana and Marcus were awesome to work with! They made the car buying experience so chill and not stressful at all. Communication was on point. Ask for them if you go here and you will not be disappointed. No pressure car buying is real here.

Nice and very easy to work with!!

They were very helpful they responded quickly I went there I spoke with Xavier Jones and he was very helpful i got the car he's a very nice and a good sales man thanks I would recommend him

they've been heavy on e-mail follow-ups and have called but it seems like they've ignored what I'm looking for. I contacted them about buying a Canyon, yet I get a form-letter e-mail from the GM about what he can do for me if I "help him out" by buying a Cadillac or Buick. Sure bud, I'd love to help you out...which Cadillac or Buick is 4 wheel drive, with a 5 foot bed, tow package, maybe a crew cab?

Dealer contacted me promptly and answered all my questions.

They were quick to respond and my rep was great. Good service overall.

I was very, very pleased with my experience. Casey Jones was my salesman. I felt like I was working with an old friend. I highly recommend this dealership.

Fast, courteous service . They contacted via email when they were closed on Sunday.

Tried to gouge me on my trade...4-5k lower than competitors...

I called ahead to make sure the vehicle was available and it was. So I drove down and learned the vehicle was not on the lot because it had already been sold. They tried to sell me a more expensive and different make of a vehicle instead. Note, my salesman was nice and professional.

Call back with in24 hrs

Contacted dealer with questions about their fees on a sub-$9000 car. Their "reply" didn't answer any of my questions but asked a ton of their own questions (template, impersonal email), and suggested a $103,000 car as something with a little more equipment. That's not a typo. Then, I received emails from various people using other people's email address. Very insulting and unprofessional and I would never do business with them.

They were awesome!!! Rickey helped me with the Dodge Ram. We drove from out of state to get this truck and we left with it. They provided us with water and other house items as well. Good final price. Will recommend to others.

Worst experience EVER! Worked a deal on a truck, secured a loan on it, and within 2 hrs they sold it right out from underneath me. Bunch of tool bags! Buyer beware!

Trevor responded to my request to look at this vehicle quickly. He was very accommodating to my schedule and my request to look at multiple cars. He understood what I was looking for in a vehicle and kept me updated with cars that he thought would fit my request.

Internet sales contacted me through email and was very courteous.