Service hours are not available at this time. Please check back later!
The Motor Collection
About Us
The Motor Collection’s Full Service Boutique dealership caters to all your automotive needs. We specialize in all types of vehicles, from ordinary daily drivers, to extraordinary vehicles. We pride ourselves on offering exceptional vehicles, outstanding customer service, and unmatched value. Our customers have high expectations, and we look forward to meeting and exceeding those standards each and every time. We are appointment only so please do not hesitate to reach out when you would like to come in! Buy Appointment only
-
By Appointment Only
-
8500 Warner Road Suite 500
Plain city, OH 43064
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Jun 8, 2024
buyer beware this guy is not a man of his word and will
sell a car out from under you no matter what was
arranged , scheduled pick up was set and the car was
sold less than 24 hours prior not only was the pick up
time set finances were secured and insurance was in
place but none of that mattered was notified at 11pm
by text pretty gutless if you ask me
Jun 12, 2024
Response from current dealership:
Hi Ben, Thanks for taking the time to write a review. I’m glad you brought attention to this. You contacted us via text, 6/2 Regarding the Camaro. We answered all your questions and let you know it was available to see that day or the next. You told us you wouldn’t be coming to look at the car until 5 days later. In that time, another customer contacted us on 6/4, came out the same day and purchased the car. Your interest was genuine, but your lack of action to come see the car kept the car available on the open market.
We always strive to operate our business fairly and
More ...
We always strive to operate our business fairly and
May 29, 2024
Mark was very helpful and accommodating. He stayed late so I see the car and again to pick it up
May 31, 2024
Response from current dealership:
Thanks Korey! You got a nice Mustang!
Show older dealer reviews 54
Oct 30, 2022
I purchased this vehicle from the motor collection. The process was great. They were very responsive without being pushy . I am really happy with the car I got and will recommend the Motor collection to anyone I know
May 31, 2024
Response from current dealership:
Thank You Leland for taking the time to leave a review!
This was very different experience as a previous customer. This (Jeep) was not ready for
anything at the very least a test drive, it was an older model understandable. I would say bring a
mechanic if you're not one yourself. I bought a car 8 years ago from them and it was great. It was
a fleet car (didn't tell me at the time) Solid car! I still have it! However, this jeep at a jeep
dealership was confusing and very shady in my opinion. They need to be more diligent on the
mechanics, integrity, and not just a sell.
Aug 29, 2022
Response from current dealership:
Hi Kevin, thank you for taking the time to write a review. We want to sincerely apologize that you had a less than excellent experience. In an effort to see what happened, we looked back and are not able to find when you reached out to us through CarGurus, or when you came in to see a Jeep recently, or your 2014 purchase (2 years before we opened our doors here at this location). Please give us a call directly at 614-374-9190 so we may gather further information which will allow us to address this matter. Your assistance will be greatly appreciated as we need to prevent this type of guest ex
More ...
Jun 19, 2022
Mark was very helpful and no pressure sales.
I drove from Cincy to Columbus to view this car. I met with Mark, he runs the place, and he showed me the car. Mark was very pleasant and real easy to talk to. He didn’t “sell” me a whole lot; I think he’s more of a “let the car speak for itself” kind of guy. His finance guy, Bobby, and I talked numbers and it was quick and painless. Honestly, I told the guy what I wanted to pay and he didn’t miss. They don’t have a lot of cars but the quality of the ones they do have seem like they’re solid (possibly CPO status). They drove the car all the way down for me with some paperwork to signed and swapped with my trade in. I highly recommend this place and I plan on going back ima year or so for a lift kit and a roof rack installation. And yes I am a real customer not a paid affiliate for The Motor Collection. I’m an elementary school counselor, if that helps you believe that I’m a real person lol. Thanks Mark!
Extremely satisfied. I received an email from dealer as soon as he got my request.
Unfortunately, the car was sold before to meet.
Feb 21, 2022
Response from current dealership:
Thanks so much Gregg, let us know if we may be of any assistance moving forward!
Sep 7, 2021
Great!
May 26, 2021
If you want a nice car with no hassle the Motor Collection is for you. They treat people with respect and dignity. You are not just another customer to these guys. They actually care about what they sell to people. 5stars
Nov 22, 2020
Great
Aug 19, 2020
Response from current dealership:
Thank You Tom. Enjoy the Van!
Jul 7, 2020
Very friendly salesman and would do business with him again.
Lower miles yes but car needs TLC... The sales guy has absolutely no budge in his price so I could not buy this car the color of it may be gold but the car Is NOT made of gold but the Salesman act like it was the way he would not budge at all..... had to buy a car with less problems.
Mar 23, 2020
Response from current dealership:
Hi Jon, Thanks for taking the time to provide us with valuable feedback. We apologize that you felt you didn't receive 5-star service. We offered our True-Market no-haggle price upfront. We know you would have preferred to negotiate over the price of the car, which is totally understandable as negotiating is the way cars were purchased in the past. CarGurus analyzes millions of used cars to calculate the CarGurus Instant Market Value, so you know you’re getting a great deal. Although this Land Rover you were interested in did end up selling to a different customer, we look forward to be
More ...
I reached out to Mark on 3 different platforms, I was probably highly annoying but I wanted this car SO BADLY. Mark responded on all of them in a timely manner with up to date information regarding the truck! As I type this my bank is underwriting the loan for financing! :) The listing itself is accurate! The pictures represent the true condition of the car both the exterior and interior. The truck was ready for the test drive as soon as I hit the lot and Mark was humorous and professional. He definitely put me at ease, considering that car buying can be a huge headache! Mark was familiar with my credit union as well and had worked with them before; that also put me at ease. I would definitely recommend this dealer to my friends and others. I hear he's got a gold caddy ready tah go!
Jun 16, 2019
Pleasant
Jun 16, 2019
Response from current dealership:
Thank You Steve!
Jun 16, 2019
Response from current dealership:
Thank you Jeffrey, that's our goal in every interaction.
Dec 3, 2018
Response from current dealership:
Thank you Dave. If we can be of any further help, let us know!
Nov 9, 2018
Mark was very helpful, and very honest. Stayed with me every step and made my choice easier. If I can find another vehicle I wanted, i definately would buy from him again.
Nov 9, 2018
Response from current dealership:
Thank You so much Nicholas! Enjoy the new SRT-8!
Nov 4, 2018
Dealer responded to questions
I presented a cash offer close to asking price
Dealer wanted full price after searching other convertibles I found one will 20k less miles and would not have to ship car .
The odd thing was car sold the next day I wondered if it was really something that that had.
The sales rep was rude at first back n forth gave me the no haggling deal and I asked all service mantance on vehicle sales rep said like I told you it was done just found that rude response to a customer.
Moved on
Nov 4, 2018
Response from current dealership:
Justin, thank you for taking the time to write a review. We want to sincerely apologize that you had a less than excellent experience with us. In an effort to see what happened, we reviewed the email conversation. Although all of our responses to your emailed questions were direct and to-the-point, they were never intended to be rude, and we apologize if they were taken that way. Although the BMW you were interested in did sell shortly after you contacted us, we would love another opportunity to earn your business in the future.
Sep 7, 2018
Response from current dealership:
Thanks Kyle, we think you're nice too!
Aug 7, 2018
Response from current dealership:
Thanks so much James! Let us know if we can be of assistance to you moving forward!
Jul 31, 2018
The motor collection was great to work with, convenient, and absolutely no pressure to buy. It was not an overwhelming experience, like it might be in a large dealership.
Aug 3, 2018
Response from current dealership:
Hi Holly,
Thank you for the review! We are so happy to hear about your great experience. We look forward to working with you again soon!
Thank you for the review! We are so happy to hear about your great experience. We look forward to working with you again soon!
Jul 24, 2018
Mark is a great guy to deal with. I highly recommend the motor collection to people in the colombus area. He’s quick to respond and very passionate about what he does.
Jul 26, 2018
Response from current dealership:
Thank you, Andrew, for your kind review! We are so happy to hear about your excellent experience! Please feel free to contact us whenever you need.
May 5, 2018
Quick response
Mar 22, 2018
Poor, poor poor, communication. They had a vehicle listed on multiple sites without pictures & I emailed asking for some. I received an email back days later with a link to one of the same sites with no pictures. I emailed back numerous times without getting a response & the car ended up being sold. I could never recommended a place that neglects potential customers.
Apr 17, 2018
Response from current dealership:
Dave, we really appreciate your feedback. In hopes of learning more about what may have happened, we followed up with CarGurus and found only one instance of you reaching out to us on a vehicle that was listed with 14 photos. We know this vehicle sold before you were able to make a decision, and that can be frustrating. Our goal is to make the purchase of your new vehicle simple and convenient. Although the vehicle sold, we hope for another opportunity to exceed your expectations in the future.
Feb 6, 2018
brief. told me all I needed to know. haven't made the 1.5 hr trip to look at the truck yet
Feb 2, 2018
Mark was most helpful by responding in email and setting up a Saturday appointment to accommodate my schedule. I would definitely buy from him if the car was right for me.
Feb 2, 2018
Very Helpful
Nov 27, 2017
Mark was excellent throughout the process. He patiently walked me through the history of the car and its features. We also enjoyed some good music on the test drive. He gave me a fair price on my trade-in and made the entire process quick and effortless. Mark was also great on follow-up (both prior to and after the sale). I would highly recommend Mark to colleagues, friends and family.
Feb 9, 2018
Response from current dealership:
Thanks so much for the review Bryan. You have got a really nice Lexus!
Nov 14, 2017
Very professional
Said they wouldn't negotiate price
But that's ok since the vehicle is fairly
Priced and looks good
Nov 14, 2017
Response from current dealership:
George, Thanks so much for the feedback. We find customers just want the best price upfront, so that's what we give them - without the need to negotiate.
Oct 4, 2017
Very prompt, very nice.
Oct 2, 2017
arrived early for appointment to view, totally ignored by office staff. jeep
had several issues not listed, missing parts, nail in tire, etc... the mileage
was incorrect since the salesman was using the jeep for his personal use,
weekends at the lake with jet ski's. purchased price listed of 13,980, no
negotiation available, had a certified letter of loan up to 14,6xx and still
wanted me to pay $800+ out of pocket after letter. Offered me the jeep and
$4500 for my truck, then offered $20k for my truck outright. Bank told me
before I went to see it, my truck trade in $25k, $23k would be fair. I do not
recommend this place, however it is a small business, and can't offer like
the big dealers. I get that !! I have money to spend, but do not have money
to throw away or burn.
Oct 5, 2017
Response from current dealership:
Scott,
Thank you for taking the time to write this review, although it is difficult to hear that we did not meet your expectations. Here at The Motor Collection, we strive for professionalism and transparency in every and all interactions. We offered our True-Market no-haggle price upfront. We apologize that didn’t match with what you ideally wanted it to be. Although you were not satisfied with the number that you were provided for your truck, we stand behind the value. The Jeep you came to see has sold, we hope for another opportunity to exceed your expectations in the future.
Thank you for taking the time to write this review, although it is difficult to hear that we did not meet your expectations. Here at The Motor Collection, we strive for professionalism and transparency in every and all interactions. We offered our True-Market no-haggle price upfront. We apologize that didn’t match with what you ideally wanted it to be. Although you were not satisfied with the number that you were provided for your truck, we stand behind the value. The Jeep you came to see has sold, we hope for another opportunity to exceed your expectations in the future.
Aug 17, 2017
So quick and not pushy with you!!!
Aug 7, 2017
Mark was very Friendly and helpful. He was honest about the truck and was willing to let my Mechanic take a look. I went on vacation and when I got back it was sold. I had a feeling, but it couldn't be helped. I would look at more vehicles from this dealer if the right one matched again.
Thanks!
Nick
Jul 7, 2017
I talked with them thru, email about 6pm very nice to talk with and informative. NOT PUSHY I would definitely purchase a vehicle from them.
Jul 17, 2017
Response from current dealership:
Dave, Thanks so much for the feedback. If there's anything we can do to help, let us know!
Apr 16, 2017
Very fast response
Jul 17, 2017
Response from current dealership:
Thank You Sally!
Mar 16, 2017
Fast response
Mark was very accommodating to my schedule. A great experience on the sales front. There were a few issues with the car not described in ad, but we never got to the negotiation stage, so that has little bearing.
Dec 22, 2016
Response from current dealership:
Mike,
Thanks so much for the feedback. The truck you were looking at sold, but if we can be of assistance to you with any another vehicle, please let us know!
Thanks so much for the feedback. The truck you were looking at sold, but if we can be of assistance to you with any another vehicle, please let us know!
Oct 23, 2016
I was very impressed with how quickly the dealer responded to my inquiry. Unfortunately my travel schedule prevented me from getting to the dealership to look at this vehicle. I would definitely recommend this dealership.
Oct 29, 2016
Response from current dealership:
Mark,
Thanks so much for the kind words. If there is any way we can be of assistance in the future, let us know! Thank You!
Thanks so much for the kind words. If there is any way we can be of assistance in the future, let us know! Thank You!
Sep 30, 2016
Fantastic guy
Aug 6, 2016
I came in and told dealer that I will back that sameday on a Sunday by appointment only. Dealer never communicated that someone else was going to see that same vehicle that day. Remember this is not a walk situation you must make appointmentioned and sold the vehicle. He knew I was coming back that sameday. I was paying full price cash as well.
Aug 16, 2016
Response from current dealership:
Eric, we really appreciate your feedback. This is one of the most difficult things we deal with, having a customer say they will come back to purchase the vehicle. Although we want every customer to come back and purchase a vehicle, the reality is, that 90% of the people who tell us they will be back, don’t come back. We make our vehicles available on a First come first serve basis. We really can’t turn away a customer because somebody else told us they were coming back to buy it. We apologize that this Jeep didn’t work out, and we genuinely appreciate your feedback.
Jun 10, 2016
AWESOME !!!
GREAT guy to deal with. Very honest, no surprises. Easiest car dealer I
have bought from. Did what he promised.
Would definately deal with him again.
Apr 23, 2016
Mark Cahill was very helpful with all of my requests.
Apr 24, 2016
Response from current dealership:
Michael, Thank you so much for your kind words. We're so glad you had a great experience and we really appreciate your feedback.
Apr 21, 2016
Dealer was very knowledgeable about the vehicle and accommodating for a test drive, however overall condition of vehicle was not what was represented both interior and exterior, i.e. too many minor to major issues that would require repairs. Dealer was also helpful in offering to secure financing.
Apr 21, 2016
Response from current dealership:
Ron,
Thanks so much for coming in to see the Avalanche. We always do our best to accurately represent each vehicle online. Being that you came to see the car the day after it was listed online, there were a few concerns that were pointed out, and later taken care of. We really appreciate your feedback. Please let us know if there is anything else we can do to assist in your search for a new vehicle!
Thanks so much for coming in to see the Avalanche. We always do our best to accurately represent each vehicle online. Being that you came to see the car the day after it was listed online, there were a few concerns that were pointed out, and later taken care of. We really appreciate your feedback. Please let us know if there is anything else we can do to assist in your search for a new vehicle!
Mar 27, 2016
via email. I spoke to the dealer and he was out of town, but would return next week and make arrangement to test drive the car.
Apr 24, 2016
Response from current dealership:
Ted,
Thank you so much for reaching out to us. We look forward to working with you in the future!
Thank you so much for reaching out to us. We look forward to working with you in the future!