Tansky Sawmill Toyota

Fantastic experience. They worked with me to get the payments and term for the loan down to a comfortable spot.

I was told the advertised vehicle was not for sale. Why was it advertised ?

They were very responsive and helpful.

The dealer was very nice. They took the time to explain the price value of my car towards the car I was looking at.

Lady that called was very nice and helpful !

No problems

Very nice , easy to talk to. Wish that they would have been able offer me a lower price on the beautiful vehicle that I was majorly interested in.

Got back with me extremely fast, ended up looking elsewhere but very prompt and helpful

won't sell to out of state buyer

The best I have been to in years.

Responded promptly to answer my questions.

Dealer contacted me right away. Unfortunately the vehicle was already sold.

Easy Buying Experience - Great van

Excellent

We were greeted immediately and treated wonderfully the entire experience.

I give it a 5 star rating. As I arrived the vehicle was waiting for me to test drive. Then had all the paperwork for me ready to sign even installed a brand nee sears die hard battery for me... very friendly and helpful

5 stars to Tanya! Awesome! I went to meet with Billy Piper, who treated me VERY rudely. He spoke to me as if I was not a prospective customer, like I was bothering him. But Tanya! That little lady took the bull by the horn! I got the vehicle and at the price I wanted…thanks Billy for being such a jerk, Tanya deserved my business…take notes!

Fast paced well ran

Great experience!

Great communication with John. Didn't work out for me to get the car, but he was great and I appreciated his texts.

It was a very pleasant non aggressive efficient experience. The salesman was knowledgeable and very attentive.

Responsive and helpful. Never pushy or intrusive.

Spent a couple of days in communication with the dealer. Arrived at a price and ready to drive the 3 1/2 hours to complete the deal. Sales guy called back and said just found out it was sold. Would have been nice to know before making all the other arrangements and efforts.

They seemed just fine, but I was disappointed that they never did send photos or a video of the car that I requested. I wanted to see photos or a video before I would make an hour and fifteen minute drive to see the vehicle.

I cannot say enough great things about Tansky and I want to make special note to Billy. This is a rare dealership that treated me excellent and he went above and beyond when he did not have to. I was serious about purchasing a vehicle and was going to arrive late, Billy stayed late and I purchased the vehicle. Great customer service at a great price for a great vehicle. This was a win.

Car dealership was slow. We spent almost a week waiting to hear back for an answer and kept getting the run around. By the end of the week I was being very obviously ignored. I spoke with a MANAGER in regards to my concerns and customer service and he told me not to blame him. I wasn't looking to place blame, but simply get an answer. After getting all the information I needed in an 8 minute conversation I decided this dealership didn't deserve my business after all and got better rates and newer vehicle. I would never recommend them to anyone for they are nothing but careless, lazy and the most unmotivated dealership I have ever been too. I suggest taking your business elsewhere.

The dealer followed up with all the documents I asked for.

Quick and persistent responses, but attitudes quickly changed when it came to negotiating. I simply asked to match a price from another dealer on the same make/model/year, but with half of the mileage as their listing. Communication quickly ended with the question “what are you trying to accomplish here?”

I drove 1 1/2 hours to test drive car. Got there an hour early. Contacted a very rude salesperson who said to wait bc she just got lunch. Which was fine so I waited After waiting an hour she told me the car sold 1/2 hr ago. She was beyond rude. Guess this is how they treat their customers.

John was great to work with

Everything went smoothly.

They did try to get back with me but I had already found another car - but on their end they did reach out to me in a timely manner - their response was appropriate and timely

Salesperson was very helpful and worked hard to assist me.

Took a little longer than I wanted to. but A+ experience nonetheless

They did great answered all my questions in a timely manner!!

No one showed me how the cars computer works. The cars passenger door cannot open from the inside

The dealer responded quickly to my request. They stayed in constant contact when I had questions, was important to me as I live 2 hours from the dealer. I ended up buying the vehicle. They made it very easy.

Great car buying experience.

Great

Zack was very friendly, not pushy and very helpful...but... I would recommend if you drive the car and want it buy it that minute. I drove the car loved it, but didnt have my trade in with me. I live out of town, made an appointment to come back, emailed them my approval for financing and they sold it the night before I was supposed to get it.

A sales person responded back to a text message, I specifically ask if the vehicle had been in an accident and they stated no but there had been a few incidents reported but no accidents. I made a 50 mile trip to Columbus to test drive the car and was told the car had been in an accident, hit from the front and rear. I was very disappointed and left. Bought a vehicle from another dealership.

Great to work with...

Phone calls were returned promptly. Salesmen were very helpful & knowledgeable.

Very nice and cooperative staff. Attempted to help us find and purchase a Caddy DTS...even after the one they had was sold, before we could see it. They definitely should be respected for their sincere to assist people in obtaining their dream car. Special "thanks" to Emma and Sheree.

Very responsive

Taj Taylor ( my salesman ie; Product Specialist ) was great, he researched my needs and asked all the questions that helped me make up my mind. The two days it took for this young man to close the deal was very beneficial. I really appreciate his honest and sincere approach. I will enjoy my new Toyota Camry from Tansky Sawmill Toyota. Thank you, Taj

This dealer was very helpful regarding the car we were interested in.

Very good response

I made an appointment to see the car. It was one of only 2 dealerships that offered to let me take the car for a test drive without a sales person. That was a plus. On the downside it was a 90 degree day and they failed to mention that the car's A/C was broken. The price seemed better than average but when I asked about having my mechanic look the car over, the sales manager said that they wouldn't allow it unless the mechanic came to the dealership to do the review in their garage. They were afraid that something would be stolen from the car, I think is what he said. There was no way my mechanic was going to agree to drive an hour each way to do a presale assessment without me dropping a boatload of cash. This made me a little suspicious of the place after other dealers had said, "No problem" to the same question. Ultimately that killed the deal for me.

Dealer contacted me back quickly. Was willing to negotiate over phone and discuss pricing. Was fairly easily contacted over multiple transactions. Offered me to come view /drive the car (I had already drove the car multiple times before trying to negotiate). Was unable to match my desired price but was courteous during transaction.

Great customer service

Very helpful contacted me several times it sold before I could make it out there still looking

A great experience.

Great dealership!!! This is the one I bought. Bob Lutrell was my salesperson. Great experience!!!

Jennifer was excellent.

I did not have much contact with this dealership. I called on a Toyota Highlander and was originally told that the car had been sold. I was contacted two days later about this same vehicle. Apparently it had not been sold. By this point I was no longer interested in this vehicle.

Great staff. Very accommodating.

I have no car and cannot ride a bus to the dealership because not on bus line. At first the salesman said "no problem, we will bring the car to you for a test drive." After about three days with no call backs, I called again and salesman told me that his sales manager said it was against their policy to deliver cars for a test drive but that they would credit the cost of a cab or Uber ride against the price of the car if I would buy it. Needless to say, they lost my sale and interest in the car.

Awesome dealership

Very professional; no pressure.

I did not follow up...made a deal with another dealer. The Dealer Rep was great, but I found another vehicle, closer to home that I liked a bit better...

They got back to me right away.

Got back with me fast. But would not negotiate price at all.

I worked with salesman Christian [sorry, cannot recall last name) who arranged a test drive for me. He could not habe been more professional or helpful.

Ricardo V was great and very nice, professional service and respectful guy. He help us got exactly what we wanted and appreciate his service.

Today, I bought a Toyota Camry Hybrid XLE from sales products specialist “Christian Rozanek”; I highly recommend a young gentleman who is very helpful and understand customer’s need. I also, thanks to management team, specially Marc Cox, without his helped I wouldn’t be able purchase the vehicle that I was looking for last few months. I am extremely happy with the dealership price of the car and associates assistance. I will recommend Tansky Sawmill Toyota dealership to all my close friends & family members who is looking for to purchase a car.

I didn’t buy from here but Sales-woman was very helpful and attentive serving me.

very easy, professional and painless

Salesman was busy on the phone and had another customer at his desk when we got there. Instructed us to go ahead and look at the car. Would have been nice for him to go ahead and ask one of his associates to help us. Oh well. Didn’t buy the car.

Never received info that my bank wanted for financing. Got some run around texts and a follow up after car sold to another party. I'm not the tire kicking type.

Good in communication

As soon as I got the mobile notice that the car price dropped Friday. I called them. I made an appt for this Mon 5-7-18 AM bought the car today and I am very happy with the service I received. Rony was great.

Didn’t end up purchasing from them but they were great to work with!

Although this didn’t end up working out for me Kirby was extremely helpful and tried his best. I loved that they didn’t just run my information to numerous places. They did the numbers on their end to try and see which bank would be a better fit, if any. After realizing this truck wouldn’t be a good fit he offered other options. Thanks so much for help and I’d definitely recommend this dealership!! Ask for Kirby!!!

Did not like that I paid for the vehicle in all cash, yet they still demanded they run my credit score. However the sales guy was very nice and friendly.

Nicest staff ever. Very accommodating.

Slow but they treated me well they were nice to deliver my car to my home 150 miles away highly recommend the place

Overall, good experience, but I was frustrated that after I returned from the test drive, the sales person was nowhere to be found. I waited for 20 minutes and ended up leaving because no one came to help me discuss the car further.

They seem very nice.

My salesman was very nice knowledgable and helpful.

Always a great experience at Tansky.

I received a response from a dedicated and diligent member of the service team right away. I was invited to the dealership for a test drive and enjoyed my experience with the sales team and finance manager. I was impressed with the Tansky promise and proud to be shopping at a locally family owned and operated dealership. Will continue to recommend this dealership to everyone I know that's in the market for a new or used vehicle; wonderful experience!

They did not have what we were looking for, but did respond to our inquiry

The only reason I'm rating this dealer is because this dealer is the ONLY dealer that I've seen not "accidentally" label the trim levels on their vehicles wrong. I have seen all the other Toyota dealerships in central Ohio mislable trim packages on CERTIFIED vehicles. If the dealerships are reviewing vehicles and completing the 100+ safety inspection to guarantee and certify the vehicle and can't get the trim level correct, I don't want them to sell me a vehicle.

Very easy to deal with.

Spoke with dealer on the phone and went to look at vehicle. On arrival I was told there was a deposit on the vehicle holding it for more then a week. Did the whole spiel about contact information and was told they would let me know if it was sold or not. No reply from dealer received. Saw vehicle again online about 10 later. Emailed dealer and received email and was told vehicle had already been sold.

Dealer called immediately. Car was already sold. Makes you wonder why it was still posted on your website. Disappointed

Jeep was sold the day I contacted the dealer.

Contacted per e-mail as requested. Salesman was polite and friendly at the dealership.

I informed a Tansky salesman of my expectations in advance that I wanted a late model low mileage vehicle that looked like new inside and out, and that it is a 170 mile rounnd trip from my home to come to the dealership to examine the 2015 Odyssey with only 20,405 miles. He assured me that he believed the vehicle would meet my high expectations. I drove there and was shocked. A one minute look showed the vehicle showed real neglect inside & out. Even a line of rust extended all the way across the rear bumper where the hatch door closes. The bottom edge of the door also was covered with rust. When this was pointed out, the sales rep responded that the vehicle had not yet been cleaned up!!! That experience ensured that I would not be doing business with that dealer nor recommend them to others.

Dealer responded right away and also followed up! Thank you

Great experience I love it

Great experience! Love my used Rav4 !

Called the dealer about price for car. Ask sales guy if the price was right and he said "What do you think?" I told him I just wanted to make sure. He then said rudely again "I would of bought it already" and then hung up on me. With that said, I won't go or call this dealership again.

Very helpful

Easy to communicate with, easy to come to deal with on this used vehicle. Would buy from them in the future.

Fast response

Dealer had a very unfriendly manor and did not explain anything to me about the car and had a very smart remark when ever we asked him anything

Friendly and knowledgeable team

They contacted me several times in a very timely manner.

Good contact, provided all info needed

again family own so dont expect any discount here

response was good

tyler thank you so much ,we wii be back to tansky toyota i promis you that thank you all agaqin

yet another liar trying to hook people - the 2010 Avalon Limited listed is NOT a Limited. No wood grain interior and no Limited nameplate on the back - why do I know more about this car than THEY DO? Either they're not familiar with the product (even though they're a Toyota dealer) or they're purposely trying to deceive people to think they're getting a deal.