Sunset Ford

I emailed them and they responded promptly. I appreciate that.

Joe was very knowledgeable and helpful during the whole process which made everything go smoother than we thought it would.

The salesperson has been very attentive to all my questions.

Very helpful to Sales or to the dealer contacted me to let me know what they could help me withThe vehicle that I was running out for sure including nice pictures

Good experience!

Twice went to see a vehicle listed as coming soon and they were already sold.

Did not purchase the vehicle but the experience with Matt was excellent.

Good service and great price on car.

Dealer notified me after sale of vehicle. All good!

Great customer service.

They were very considerat and helpful.

Ian was very helpful and answered my questions and sent pictures, the price was a bit high but overall a good experience

I LOVE my new Toyota!!! But I would never do business here again with SunsetFord-The saleswoman would not work with me- I drove over two hours after work to get to sunset motors in St. Louis- and found there were multiple issues with the Toyota that she failed to mention - there was damage to the vehicle that she nor anyone had any clue how it happened or even what the damage had been!!… the front wheel makes a sound like it’s falling apart when you turn to the left hard(the owner came out right away and before I even got inside the door he was telling me he himself just now put four new tires on it and that’s why it makes that god awful sound, the indicator is stuck on, the windshield is cracked, and their mileage was off by over a thousand miles. So all of this hit me eight in the face after an exhausting day at work then a long drive to get there—- they didn’t even offer me a glass of water!!! I almost left when I found out it had all these problems

Answered all my questions, was open and honest and a good resource, Blake was very helpful.

Great experience! Fast response!

Came to look at the car, had an appointment and it was out at the shop. Waste of time.

Great experience

Easy process.

They were great but the vehicle had already sold. I would do business with them.

They where quick to respond.Also sent a video which helped.The only problem i had I didn't think the video showed enough detail.

No hassling or pressure.bought it

They were quick to respond

Mike was great to work with. He was very accommodating and was a great help.

Great dealership. I'll be back for my next vehicle.

Answered all my questions

Jim and the others were helpful, not demanding.

Great communication, sent e-mail within minutes (dealership was already closed) had test drive set for 11:00 but arrived early and salesman (Keith B.) showed me the car and asked if I wanted to test drive now. We went out, and drove around. The car listing was spot on customer service very friendly and easy to talk to. Would highly recommend the dealership.

Everything went well. They returned my call quickly and stayed in touch with me.

Absolutely fantastic. The staff was Great! Mr. Randy Bollinger my sales person was great! I love my car!

Fast response

They responded very quickly

Great communication. Responded quickly!

The car was priced very well! Good deal! No big hidden fees from list price. Windows still badly streaked inside and out,after detailing, not a big deal. It was not a ford vehicle so no warentee transfers but they give it their own power train warranty no added cost.

They were great!! I was quickly contacted by Keith and was approved the same day! I love the car I got and they were so helpful with everything during the process and I can still contact them with any questions! I would recommend them to anyone looking to purchase a great vehicle!

Excellent nice people

They contacted me with information I asked for

Responded next day

Mike Geraghty is very easy to work with

I contacted this dealer to confirm both cars were on the lot but never made it there. I found the exact Mustasng at the first dealer I stopped at. They did contact me to check on my upcoming visit.

They were a great help but the vehicle was sold..

Excellent

Was able to agree to a price over the phone/email. It was waiting on us when we got there. Very quick paperwork process.

very courteous representative called and we discussed the vehicle. was able to find out info that was not in the advertisement.

Friendly and professional

Quick response

Contacted me very quickly.

great

The moment I first saw the vehicle listed I contacted this dealer & they responded within minutes. It was one of the better deals I had seen in my recent searches.Unfortunately the dealer informed me that the vehicle had been sold the night before, but he went out of his way to prepare me a list of similar vehicles & email them to me.

No pressure. Fast and efficient. Great service! Thank you!

Overall good experience sales person did all that he could to sale the car.

I found it odd that the truck was listed but had not been inspected yet. I then got an e-mail that the truck failed inspection and was wholesaled. I felt it was more like bait and switch.

Awesome! I just wasn't ready to pull the trigger yet...

Great communication and follow up!

Kind courteous and no pressure. They had all ready ghee a test drive to go to my mechanic no questions asked.

Great customer service

The truck he had that I was interested in had already been sold. He did contact me to let me know saving me a 300 mile round trip which was very much appreciated.

Great customer service from Christina!

Very good. Extended warranty options were affordable and service after the sale was great. Highly recommended Sam

very professional and helpful

Good people

Yes they did contact me on a timely basis, at 9:30 to 10:00 in the morning I made an appointment to see them at 1:00PM, they said the vehicle was there and would be waiting for me. Keep in mind I had a 2 1/2 hour drive! Arrived on time for the appointment, they said it was at another location and they were working a deal. They asked me to wait two hours, I told them no and they did not meet their terms of our appointment! I feel they were doing a "bait and switch".

Promptly called bck

Staff was courteous and professional.

Good price and service- a little confusion between internet system and test driving reservation. I did buy the car and am happy with it.

Was contacted once. I emailed a list of questions and the dealer never responded. I went to look at the truck and was unwilling to negotiate on the trade or the purchase price. Didn't seem to want my business and I will not go back

They were very responsive and my purchase went smoothly. they had the car I was looking for at a reasonable price. The whole thing was handled professionally.

They were GREAT I bought the truck from Jim Wagstaff and he gave me a GREAT DEAL

Contacted me once or twice, but decided I wasn't interested in a Focus and they didn't have anything else that would work for me.

Good follow up, wish I would have gone here instead of shopping by price tag.

I pass on this SUV too far away!

Jim wagstaff is great to work with

They called and emailed me, if I hadn't of found a similar Subaru 250 miles closer I would of drove over and looked at their Subaru.

It was a great buying experience from sales to the financing.

Very prompt above board easy to work with

Good response time but will not do business unless you go to the dealer.

called right away ,helpful

Sunset was very friendly, helpful & accommodating.

Purchased the vehicle at noon and didn't get out until six. And still had to leave without the car and have to come back on Monday. If we didn't like the vehicle, you would have lost the sale

Keith was a great salesperson to work with. So was the sales manager. Everyone aimed to please and we're very friendly. I would definitely buy a car from Sunset Ford again!