Sun State Ford

Replied very quickly and answered my questions.

Quick to respond very helpful and accurate with description of truck

Very helpful and good sales people.

Not willing to deal at all on the price. Would never use that salesmen. Told me the vehicle was sold but still on the website.

I'd give them 10 stars if I could. I didn't buy the Mazda, but did buy a Mustang convertible. No pressure, easy purchase. Took car back for a minor repair and it was done while I waited.

Helpful, responded quickly

The seller that called us back was rude and not very informative. We were ready to purchase a truck but wanted information before taking the 3hr drive. He didn’t care to give details until we were on the lot.

They are very helpful and don't try to push you in to something. It was a nice, relaxing experience.

My experience was awesome. My sales representative Mida and Thomas in finance were totally professional. I would highly recommend Sun State Ford

They responded quickly, they did not pressure me. Seems like a good dealer.

Found the perfect car here with a great deal and wonderful people!

Very good prices. Checked other dealers no comparison. Representatives never pushed a deal. Asseseries were great prices, very competitive pricing. When I was ready to make a deal it went smooth and easy.

Responsive and helpful for what I needed

Experience was good with the saleeman but management was not willing to make a deal I was offered four hundred dollars off the price of the truck that's a joke of an offer

Dealer responded in a timely fashion.

Sun Ford lost the sale because they didn't offer a 30 day warranty "up front". By the time they agreed to offer a 30 day drive train warranty, I had purchased another vehicle. Dealer kept in constant communication with me, but their delay cost them the sale.

My experience was great. No high pressure sales. Marcos was very helpful and courteous. Thanks sun state

The dealer was very helpful and kept on top of my inquiry into vehicle l was interested in

Very good about following.

Mida was our salesperson. She was very helpful and friendly. I would recommend her and the Dealership to all.

Mida was very helpful she deserves a raise. I will recommend her to others

The sales associate has emailed me three times to make sure I have all the information I need.

sales man replied with advertisement depicting reduction in price then when asked about further information prices were raised and claimed dealership would never offer such a price as one in the original advertisement and that no dealership in the country could negotiate such difference now that internet sales exist vs previous decades ago they would have. so that was confusing but they did reply fast if thats what you want they do a good job about keeping the communication the way you want unlike other places that always say you should come in etc...

They called me back.

Very prompt with return emails

Provided info on vehicle and followed up. Hoping price might drop.

I did have alot of choices. Some were not as described. Some were junk in person. This car was very clean and well taken care of. It was as described. I now own the vehicle. You were instrumental in my finding a nice Mustang. Thankyou

Good follow up but I chose a different dealer.

Bought the car two weeks ago. Still waiting for the second car remote key I had to pay $325 on my own because I was never told they only had one until I was given a key to drive away. Not happy with that.

“The best dealer in Orlando area”

Sales person Cody I dealt with was not very informative about the vehicle. I told him I would buy the car cash for 49k and he flat out refused to ask his manager. I will not be returning to this location.

Great people..They couldn't meet my trade value expectations..

Found the car I wanted at a great price! Very pleasant buying experience.

I was contacted by the sales person very knowledgeable and experienced with the amatory I did not buy yet overall experience with this Sun state Ford, the experience, it was excellent

Even though I was and out of State buyer Stephen from Sun State Ford always was friendly and always kept me informed.

Called back immediately. Was very professional and friendly.

I got the car and it was very smooth sailing wouldn definitely do business with them again

Sales director contacted me and sales person knows what I want.

I can’t believe I walk off the lot with my dream car . It was a very long process in the mist of this long process my payments on my car drop down . I appreciate Dominc and Rufiu for making this an experience I will never forget. I’m so grateful :) . God is good !!!!!!!

I decided NOT to purchase from this dealership. I spoke to a sales representative via text message. I asked the sales representative if they would remove the Dealer Fee of $500. He explained that they would NOT remove the dealer fee. The sales representative answered all of my questions. I planned on visiting the dealership when time permitted me to do so. Due to receiving an irritating 2-3 calls per day for a week, I will NOT be visiting the dealership. I ABSOLUTELY HATE HIGH-PRESSURE SALES techniques. I gave them a 3-star because the sales representative did reply quickly to answer my questions.

Arrived to the dealership in the morning And within two hours was headed home with my new truck , no gimmicks , no side talk It was a great car buying experience,

Very helpful to me

They sent boilerplate responses. Didn't answer any questions specifically. Just wanted to get you in the showroom. Typical dealership outdated baloney!

Price would be acceptable for a car with the mileage but car also had more then a few cosmetics issues. Small dent, scratches and chips. The biggest disappointment was they didnt even bother to wash let alone detail the car. Not a good way to build trust for a dealer.

I have purchased two vehicles from Sun State Ford over the years. The sales people have always been courteous and responsive. This time was no different. However, on this particular vehicle, we could not come to an agreement on the price.

Prompt response

Sunstate Ford was an exceptional experience. The Ford Escape I wanted had sold but my sales person, Robert, took the time to search the inventory to recommend a different one to me which I loved and purchased. Sunstate offered me more for my trade than other dealers, they have the best customer service I’ve experienced at a Ford dealership, and their prices are competitive. As always do not just buy from any dealer, shop around and find the deal and car you want and ensure the deal is competitive. That being said, Sunstate is a MUST stop when shopping for a used or new vehicle! I chose to purchase from Sunstate Ford because they are a local dealer that has incredible staff, the price was competitive, and they offer a 15 year/ 150k mike warranty (even on used cars)! I will start my next search at Sunstate Ford.

They responded to my inquiries but sold the car before I could get it to see it. But then continued to send me notices that they didn't have a car that met my criteria. I would still be willing to do business with them if they have a used LEAF in stock.

A+

Dealer responded but this van didn't have everything we wanted.

Marcos de Souza was very professional. Entire staff I interacted with were very courteous.

Loved the experience, Marcos DeSouza was the best sales agent I've met in years. he got us the deal and car we were looking for, was friendly and fast.

Great !

Exceptional customer service very informative family oriented

Quick and easy, friendly staff.

Attentive!

Marcus is a great man. He help us with everything and gave us space to discuss about a huge decision, not hidden things. The same with Rafu. Great location. The only downside is with the guy to sign the contract. He is not a people person or there was something else behind that attitude. He couldn't help us to understand/explain what are the documents we were signing and was an unpleasant moment. We almost retract from buying because of him.

Responded very quickly had already found my Flex!!

Sales associate was very helpful and knowledgeable.

They were very responsive, however i did no purchase , very help full also

Found just what I wanted.

Sun State Ford was great and I would buy from them again. Salesman Stephen was perfect through out the entire experience. Great pricing and great customer service. Awesome buying experience.

He was very helpful and great listener

Very professional

Quick to respond to initial inquiry.

Fast response.

They were in contact with me every time that I requested price for a Traverse , but they didn't have any one in my price range. They were very proffessionals.

Dealer initially advertised car Mustang GT350 on their Web site for under MSRP for a length on time but when contacted they wanted $10,000 over manufactures recommended sales price. Bait & switch and pure greed.

Great experience! From the time we arrived until my daughter drove off in her new car!

Got back to me promptly Offered me a $25 gift card Just to take a test drive

High priced, won't work with you on price, it is what it is take it or leave it attitude

spoke with Marcos

Salesman Alex was great to work with.

Called too much. Did not have the car I wanted.

Won't negotiate price good warranty though

Interest was just 2 high for me these guys have a unheard of warranty though

No problems

The salesman reached out to me immediately. When I responded, it took several days to get a reply. When he did reply, it turns out the car I was shopping for was not in their inventory, but was still on the website...

they don't know how to rate your trade in value fairly

I live in Sarasota if travel to ssfrd did not entail a full day round trip then another to get the car I certainly was interested but was busy after the recent loss of my wife, I havn't given up on the cardk

They did respond very quickly. I was just not ready to proceed. Price was more than I could handle.

Very friendly, professional and smooth process

Marcos Desouza was very helpful - works with you - friendly - knowledgable - understanding

I'm happy with my new truck

John Higley was great. Low key and helpful plus he gave me the best deal on an Escape.

Went there to buy Ford. Ended up buying a Dodge Ram. Marcos and Angela were great. Would highly recommend. Thank you Marcos and Angela.

quick response, ended up not going there or buying, because found a different vehicle

great people really care about there custemers they like helping people

A solid car dealership and friendly. They had just finished selling the car that I was looking for but I would go back if they had another deal.