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Stonebriar Chevrolet
About Us
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Today 8:30 AM - 9:00 PM (Closed now)
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9000-9506 Highway 121
Frisco, TX 75034
Our Amenities
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Service Info
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Dealer Reviews
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Mar 6, 2026
Immediate response involving request for more information about this car, and they sent followip texts to help me with information sbout this car.
The entire team at Stonebriar were very professional and easy to work with. I would recommend them to everyone! Mychaela was great!
Dec 19, 2025
Response from current dealership:
We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic that we could help you save on your financing and that our team provided such helpful, pressure-free service. Your kind words about the upfront approach and competitive pricing really mean a lot to us. We're delighted that you found everyone so easy to work with and that the entire process exceeded your expectations. Thank you for taking the time to share your positive experience and for recommending Stonebriar Chevrolet to others!
Nov 28, 2025
Had friendly follow up.
Dec 16, 2025
Response from current dealership:
Thank you for the positive feedback about our follow-up, Dave! We're glad our team's communication made a positive impression. Staying connected with our customers is important to us at Stonebriar Chevrolet.
Nov 10, 2025
Spoke with representative about the ZR1 corvette told them if the car was for sale at sticker contract me . They replied that there was a markup on it over sticker . I thanked them for being up front and if the car became available at sticker price contact me.
Nov 20, 2025
Response from current dealership:
Thank you for your positive feedback about our representative's upfront communication regarding the ZR1 Corvette pricing. We appreciate your transparency and will keep your interest in the vehicle at sticker price in mind.
Sep 4, 2025
Rodrick was excellent and did not stop until he found the perfect car for me!
Sep 22, 2025
Response from current dealership:
We are honored to hear about your wonderful experience with our team! It's fantastic to know that our representative went above and beyond to help you find exactly what you were looking for. His dedication to ensuring you drove away completely satisfied truly reflects our commitment to providing exceptional service. We're thrilled that you found the perfect vehicle and appreciate you taking the time to share your positive experience!
Did not follow promises as far as trade value, had
dealer addons not disclosed, would not say what
they were but only gave examples of what it could
be. Did not even run credit for my preferred lender.
Their high pressure sales tactics did not work on
me. I went somewhere else instead
Sep 11, 2025
Response from current dealership:
We are concerned to hear about your experience and we understand your frustration. We value feedback like yours as it helps us identify areas where we can improve our processes and communication. We would appreciate the opportunity to discuss your experience further and address these concerns directly. Please contact our Customer Service line at 214-472-5535 so we can work toward a better resolution.
Aug 20, 2025
Response from current dealership:
We are happy to hear that our team was responsive and had your vehicle prepared for your test drive experience. Your feedback about our readiness and quick response means a lot to us at Stonebriar Chevrolet. We understand how important it is to have everything organized when you visit, and we're glad we could make your visit smooth and efficient. Thank you for taking the time to share your positive experience with us.
Purchased 2025 Corvette Z06, Friday 1 August ...Dealership hide a defect on the 2025
Corvette Z06. After I communicated this with salesman...not return calls, no
answers...all I got BULL
Aug 20, 2025
Response from current dealership:
We value your input and understand your frustration. Your experience is concerning to us, and we want to see if we can make this right. We believe every customer deserves transparent communication and quality service throughout their ownership experience. Please reach out to our Customer Service line at 214-472-5535 so we can work together to address your concerns and find a resolution that meets your expectations.
. Car was fine. It was cleaned, and open to inspection. I like the car. Not a bad deal, but not a good deal either. Somewhere in the middle. Friendly enough. Started to add $1,000+ in service charges. I was ready to leave. Still got me for $500+ in service charges on the contract. I didn't notice that till later. If I had, I wouldn't have bought the car. Would I recommend them to a friend? Not sure that I would.
Jul 22, 2025
Response from current dealership:
We are sorry to hear that you feel this way about your experience. We appreciate that you found the car to be in good condition and properly cleaned for your inspection. Your feedback about the pricing and additional charges is valuable to us, as we strive to provide transparent and fair dealings with all our customers. To discuss your concerns further, please contact our Customer Service line at 214-472-5535 so we can better understand your situation and work toward a resolution.
They do their best for me I worked hard and waited for you to make a comfortable decision.
Jul 18, 2025
Response from current dealership:
Thank you for taking the time to share your experience with us. We truly appreciate your patience and hard work throughout the process. It means a lot to know that our team's efforts to help you make a comfortable decision were valued. Your feedback about our commitment to doing our best for you is wonderful to hear. We're grateful for customers like you who understand that good decisions sometimes take time, and we're glad we could be part of your journey at Stonebriar Chevrolet.
Salesman Angel Lopez was great and seemed to genuinely care, but once you get to finance the sleazyness is out in droves. You will need to
negotiate HARD. Remember your great bargaining tool is walking away. They need you way more than you need them.
Jul 11, 2025
Response from current dealership:
Thank you for taking the time to share your experience with us. We're pleased to hear that Angel Lopez provided you with excellent service and showed genuine care throughout your visit. We understand your frustration regarding the finance process, and we are sorry to hear that you feel this way about that portion of your experience. Your feedback about the contrast between the sales and finance departments is valuable to us as we work to ensure consistency in our customer service across all areas. We appreciate you sharing your perspective, as it helps us identify areas where we can improve to
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Jun 27, 2025
Sales rep was helpful and friendly.
Jun 10, 2025
Response from current dealership:
Thank you for your positive review! We appreciate your interest in exploring your possibilities with us. Our team is here to assist you every step of the way. We look forward to helping you!
Jun 9, 2025
Response from current dealership:
Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience with our service during your vehicle purchase. We strive to provide the best for our customers, and your feedback reaffirms our efforts. Enjoy your new vehicle!
Apr 21, 2025
It was great
Apr 23, 2025
Response from current dealership:
Thank you for sharing your experience with us! We’re so glad to hear that everything went great. If there’s anything more we can do to make your next visit even better, we’re always here to help. We appreciate your support and look forward to seeing you again!
Feb 24, 2025
Response from current dealership:
Thank you for your feedback! We're thrilled to hear that you had a wonderful experience. We appreciate your support and look forward to serving you again in the future.
Initially they were very responsive but when they found out about my trade in it slowed significantly. Now I was not quick about sending picks of my car but I haven’t heard from them dine
Feb 19, 2025
Response from current dealership:
We appreciate your feedback and regret that your experience did not meet your expectations. We strive to provide consistent and attentive service throughout the entire process, and we apologize if communication fell short. We would like the opportunity to address your concerns and assist you further. Please contact our Customer Service line at 214-472-5535 so we can help.
Feb 17, 2025
Response from current dealership:
Thank you for the kind review! We’re so glad to hear that you found our team helpful. Your feedback means a lot to us, and we’re always here to assist you whenever you need.
Feb 7, 2025
Sales Associate was very helpful even though I did not get this car.
Feb 10, 2025
Response from current dealership:
Thank you for your feedback! We're glad to hear that our Sales Associate was helpful during your visit, even though you decided not to purchase the car. Providing excellent service is always our priority, and we appreciate you sharing your positive experience. If you need assistance in the future, don’t hesitate to reach out!
Very knowledgeable of the vehicle that I was looking at and really just a nice salesperson that was able to show me 3 Ford pickups and drove 2 of the 3 were very nice trucks and was more than likely pricing is not negotiable and too high priced.
Jan 27, 2025
Response from current dealership:
Thank you for your feedback! We're glad to hear that you had a positive experience with our salesperson and that they were knowledgeable and helpful in showing you the Ford pickups. We understand that pricing can sometimes be a concern, and we always aim to offer competitive and fair pricing for our vehicles. If you’d like to discuss pricing or explore other options, please don’t hesitate to reach out. We appreciate your time and hope to assist you again in the future.
Very fast, easy and fair process. They went above and beyond to make sure I feel
happy with the deal.
Jan 24, 2025
Response from current dealership:
Thank you for your feedback! We're thrilled to hear that you had a fast, easy, and fair experience with us. It’s great to know our team went above and beyond to ensure your satisfaction with the deal. Your happiness is our priority, and we’re here to help whenever you need us!
Jan 13, 2025
Great experience
Jan 14, 2025
Response from current dealership:
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with us. Providing excellent service is our top priority, and it’s wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Dec 10, 2024
Waste of time!! Not only did this dealership low ball me on my trade they added $3000 in bs add ons on top of the asking price. If you want to experience everything you hate about car buy stop here.
Nov 27, 2024
I ended up buying a vehicle (this one) from this dealership. They were quick to get pictures to me
and get everything rolling. I'm not giving them 5 stars only because I did not like the finance
experience and felt that the finance guy I dealt with was unfriendly and never did answer a simple
question.
The vehicle has empty beer bottles in the backseat when I arrived. Then they tried to charge me 3k in dealer add ons for absolutely nothing. They were unwilling to negotiate on the price of their vehicle for sale or on the value of my trade in. They let me walk over 2k after I was approved. I wanted 1k more for my trade in and 1k off the price of their truck for sale. Absolutely zero customer service or sales skills at this dealership.
When asking about this certain truck, the listed price is NOT what they are asking for. after continuing to talk about this truck with 3 different people, finally the fourth person informed us of a “certified pre owned” charge that would tack on and extra 3,000 dollars to the price of the car that’s non negotiable. If that is non negotiable, it needs to be reflected in the price online, not something you’re surprised with after you drive an hour up to the dealership. They would’ve had my Business if not for this. Bought a truck from a different chevy dealership, no hassles, no extra fees, etc. As someone who works in the auto industry, i’m extremely disappointed. This is the reason car salesman and dealerships get such a bad wrap. this dealership is leaving a stain on the Chevrolet name.
Aug 27, 2024
They reached out and answered my questions professionally and were very friendly.
Jun 12, 2024
Sales person was great. Sales manager
changed the price of the vehicle with dealer
additions (eg vehicle prep) Then it was sent to
finance with addional dealer protection $ on
paint and interior that was never discussed.
Vehicle prep is $2300 and can't provide a list of
the work done and it doesn't include a tank of
gas.
May 6, 2024
Response from current dealership:
Thank you for the fantastic review! We're thrilled to hear that you appreciated our quick reply. At Stonebriar Chevrolet, we strive to be responsive and address customer inquiries promptly. Knowing we achieved that for you is rewarding!
Thanks again for choosing Stonebriar Chevrolet. We look forward to hearing from you soon!
Thanks again for choosing Stonebriar Chevrolet. We look forward to hearing from you soon!
Show older dealer reviews 132
Mar 19, 2024
Response from current dealership:
Thank you for the positive review!
Mar 19, 2024
Response from current dealership:
Thank you for your feedback!
Mar 15, 2024
Great people to talk and deal with.
Mar 19, 2024
Response from current dealership:
Thank you for your positive feedback, Ruben!
Mar 19, 2024
Response from current dealership:
Thank you for taking the time to share about your positive experience!
I personally like a no-haggle experience. My experience was far from it. Dealer tried to add additional operational costs (replaced axle) of up to $3000 on the price as well as undercutting me $5000 on my trade. I valued my trade based on NADA/JDPowers trade in value. Salesman stated they based trade in value on the wholesale market. To say the least the sell didn’t happen.
Mar 4, 2024
They will get your hopes up, then tell you that you do not qualify. They will run your credit more than 10 times, bringing my score down. Not very professional at all. Zachary Viranelson, is not professional at all. Don't go to the place.
Mar 8, 2024
Response from current dealership:
We apologize for any inconvenience you experienced during your recent visit to our dealership. Our goal is to provide a positive and transparent experience for all customers, and we regret that this was not the case for you.
Regarding the credit inquiries, we understand your frustration, and we apologize if there was any confusion or inconvenience caused by the multiple credit checks. Our team is committed to finding the best financing options for our customers, and sometimes this process may involve multiple inquiries to secure the most favorable terms.
However, we recognize that your e
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Regarding the credit inquiries, we understand your frustration, and we apologize if there was any confusion or inconvenience caused by the multiple credit checks. Our team is committed to finding the best financing options for our customers, and sometimes this process may involve multiple inquiries to secure the most favorable terms.
However, we recognize that your e
Feb 27, 2024
Response from current dealership:
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!
Terrible experience. They scheduled me an appointment and when I arrived on time, the vehicle was in service at another location. I drove from Ewa Beach at high traffic time. They were none apologetic and totally wasted my time.
Feb 27, 2024
Response from current dealership:
Thank you for sharing your feedback regarding your negative service experience, and we sincerely apologize for any inconvenience you may have encountered. We take your concerns seriously, and we are committed to resolving the issue to your satisfaction.
To assist us in investigating the matter further and addressing your specific concerns, we kindly request more information about the service appointment. Details such as the date and time, the nature of the service, and any interactions with our team will help us better understand the situation and take appropriate action.
Your feedback i
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To assist us in investigating the matter further and addressing your specific concerns, we kindly request more information about the service appointment. Details such as the date and time, the nature of the service, and any interactions with our team will help us better understand the situation and take appropriate action.
Your feedback i
Called about a new Corvette they had at their dealership and was curious about the options on the car. I asked if they could send me a copy of the window sticker. They said they could and sent it later that day. Very friendly, very helpful and if they had the car I wanted, I would make the drive to purchase the car.
Feb 27, 2024
Response from current dealership:
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!
Leon was very professional and tried to help me get the car I wanted. It was already sold as well as the new models. He assured me that he would keep me updated if another car comes in. He calls back promptly and has willingness to help you any way he can. Excellent Customer Service.
Feb 19, 2024
Response from current dealership:
We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.
Absolutely amazing experience
Doug was great and very helpful through the whole process
Loved it
Jan 11, 2024
Response from current dealership:
We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!
Dec 13, 2023
Response from current dealership:
We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!
Spoke with Corbin on 10/31 and scheduled an appointment to meet at 10am Thursday morning 11/1 to view the Chevy Trax. My wife and I arrived at 9:50am, but unfortunately neither he or the car were there and the person that was helping could not locate the car or knew where it was, so we left. I called the dealership back later that afternoon and was told the car was given to a potential buyer the night before and was then told I would get a.call back if the car was still available or not. Never received that call...I then called the dealership back on Saturday afternoon to see if the car was still available but the potential buyer still hadn't made a decision. Early that evening I finally spoke to Corbin who told me the car would be available on Monday 11/6 at 9am and that I would then need to make a deposit to reserve a test drive because there were now other interested parties. I told him if that's how they do business then I have no interest. Stay away from this dealership!!
Nov 20, 2023
Response from current dealership:
We're sorry to hear about your negative sales experience, and we appreciate you taking the time to share your feedback. Providing excellent customer service is of utmost importance to us, and we regret that we fell short of your expectations.
To better understand the specific issues you encountered during your sales experience, we would be grateful if you could provide us with more details about what went wrong. Your feedback is essential to help us identify areas of improvement and make necessary changes to enhance our customers' experiences.
Please don't hesitate to reach out to our cu
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To better understand the specific issues you encountered during your sales experience, we would be grateful if you could provide us with more details about what went wrong. Your feedback is essential to help us identify areas of improvement and make necessary changes to enhance our customers' experiences.
Please don't hesitate to reach out to our cu
Oct 26, 2023
Response from current dealership:
Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
Oct 26, 2023
Response from current dealership:
Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
Aug 23, 2023
Great communication doesn't seem sketchy on pricing.
Sep 6, 2023
Response from current dealership:
Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!
Really good experience at Stonebriar thus far. I was able to test drive an RST and Trail Boss and the sales staff was very polite and accommodating and I really appreciated it. I have reserved a 2024 Chevrolet Silverado EV WT through the dealership and hope I can be on the list to receive one and then I will be happy to give another promoter review! Cheers
Sep 6, 2023
Response from current dealership:
Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!
Aug 3, 2023
Response from current dealership:
Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!
Extremely courteous, and the customer satisfaction was top-notch although I did not purchase the vehicle, I would highly recommend this dealership
Aug 3, 2023
Response from current dealership:
Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!
Aug 3, 2023
Response from current dealership:
Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!
This was an all-around excellent experience! I will definitely shop at Stonebriar Chevrolet again.
Aug 3, 2023
Response from current dealership:
Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!
May 30, 2023
Response from current dealership:
Thank you for your five-star review!
May 16, 2023
Response from current dealership:
Thank you for your five-star review!
Feb 16, 2023
This dealer and the salesman KD, made everything easy and low key. No pressure. Drove home with my new car. Got a good trade in on my old car.
May 16, 2023
Response from current dealership:
Thank you for your five-star review!
Jan 7, 2023
Truck I wanted was gone ended up buying from someone else… but was contacted recently that they had more of what I was looking for very appreciative ..
May 16, 2023
Response from current dealership:
Thank you for your five-star review!
May 16, 2023
Response from current dealership:
Thank you for your positive review!
Dec 17, 2022
The dealership could not confirm the exact mileage of the vehicle. The information sheet read that the car had over 114k miles on it, and not the 63k mentioned online. There are also marks on the car that show there were poor quality cosmetic repairs made to the vehicle. The car salesman did not try to work with us in a better deal, regarding a similar vehicle.
Dec 17, 2022
He called back, that was nice. Sorry I haven't been able to get there. But I do need a car, SUV.
My 2nd time buying a Tahoe from Stonebriar Chevrolet. Its a great place to buy a Chevrolet!
Nov 8, 2022
Response from current dealership:
Thank you for your positive feedback!
The car sold before I returned from a business trip. The guys at the dealership were friendly and very willing to help. They even took the time to gather the specs for me on another ZL1 that is on order.
Oct 18, 2022
Response from current dealership:
Thank you for your feedback!
Sep 9, 2022
Response from current dealership:
Thank you for your positive review!
They told me to come in for a test drive when I went there They have me waiting for one hour only to be told that the vehicle is already sold
Sep 12, 2022
Response from current dealership:
We apologize for not meeting your expectations, but appreciate you taking the time to leave a review. Please reach out to Rena Marson, our Customer Relations Manager, at Rmarson@stonebriarchevrolet.com or 469-476-0957 at your earliest convenience to discuss this further.
Sep 9, 2022
Response from current dealership:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Jul 24, 2022
Very friendly staff, John C. my sales associate kept met me informed through the whole process. I would recommend this dealership for new or used purchases.
Jul 26, 2022
Response from current dealership:
Thank you for your positive feedback!
Jul 21, 2022
Response from current dealership:
Thank you for your positive feedback, from all of us here at Stonebriar Chevrolet!
May 16, 2022
Daren was very quick with responses. He sent videos of the vehicle for me to view before I traveled over an hour to the dealership. He was very courteous, and did not try to mansplain or ask to speak to my husband as some dealerships did. Austin, sales manager, was very personable and efficient. Great experience!
May 14, 2022
Dealer is quick to respond. Great communication. My only negative is I live 2 hour away and they wanted me to come to dealership without having agreed upon any terms, price, trade, interest, ect. They literally agreed to terms as my wife found a closer vehicle. Which we bought, I think they missed an opportunity for a sale.
May 1, 2022
Chelsie Ciesielski was fantastic and the reason we purchased the car. She was honest, clear, and she valued our time.
Mar 3, 2022
very easy to work with , i got a great deal on the 09 corvette.
Dec 4, 2021
Very low pressure, professional and an incredible deal on this immaculate Thunderbird! So happy with the entire experience!
Oct 21, 2021
My salesperson Zulema was exceptional. Answered her phone every time I called her. Real personable. Felt like I’ve known her for years. Underpromised and over delivered. I will definitely call her next time I’m in the market for a car.
Sep 29, 2021
Regardless of the market I refuse to pay $3000 more than the MSRP. Just like everywhere else you’re taking advantage of people do too circumstances out of their control.
Sep 17, 2021
The dealership responded to my inquiry quickly, however, the car was no longer available. Dara attempted to assist me in finding another car on their lot, but they didn’t have what I was looking for.
Aug 28, 2021
Responded with info quickly. However found vehicle before making sppt.
Aug 6, 2021
Daniel was very prompt and welcoming.
I appreciated his customer service!
Jul 27, 2021
Sales rep was very good, waited a long time to get to financing.
Jul 8, 2021
Dealer was responsive, even though this high-demand vehicle was no longer available. After being ignored by so many dealers, I was really impressed and thankful for the communication!
Jul 7, 2021
One of the best car buying experiences we have had. We appreciate the honesty, upfront pricing, and willingness to work with us.
We ended up going there later that day but no one from the dealership replied until the next day. When we went there the vehicle was no longer there. The next day when the salesman called I told him we had already been there and were no longer interested. I then received 2 more emails about a different vehicle and he called me two more times the following day. When he called he wasn't very professional. Started out the conversation like we were friends. Saying hey how are you doing and then when I answered he said who he was. By the third call like this after he said hey I cut him off and told him to not call me anymore. I'm giving 2 stars because the 2 people we interacted with at the dealership were nice but they made it seem like that car had not been there recently.
Buying and trading from a long distance
was costly. Originally was agreed on 1,000
deduction and transit of the new car from
the dealer to Az. Deduction from the base
was good but the transit, I paid. Was told,
not our policy. As for the title, I did not
know that Texas does not accept computer
generated. My fault. Lastly, I could not
receive answers as to why this vehicle
serviced at their dealership had tires
replaced three different times. Reason for
the question was that I received the car with
a rear tire that was very low in air and had to
be replaced. Other than the tire problem,
the car is good, the dealership fine and I am
very happy ÃÂðÃÂÃÂÃÂÃÂÃÂÃÂ
,
After several months of searching for the right Yukon, many disappointing long drives, lies, and total disrespect out of many dealerships we stumbled across Stonebriar add. I did the normal email only contact. After so much frustration in the past I was Not expecting much. Let me tell you, Daniel responded we messaged a few times and made the decision to make the 3 hour one way trip. I am glad we did. The search is now over. Daniel listened to me, worked with us, and treated us with the respect (and that is a first with the auto buying experience) I was totally surprised.. we were handed the key to the Yukon and given a chance to look it over with out a pushy sales person yacking in our ear. Then allowed to test drive, what a nice ride.. Dang mommas happy. Returned to get the paperwork started, and again Daniel had me in awwweee, easy and painless.. Holy Cow other sales folk need to listen up and take notes. THANK YOU DANIEL AND RICKEY. What a pleasure yall were to work with.
Apr 9, 2021
Adi was very helpful vehicle is priced right just I prefer leather.
Told me about how he believed how keeping good communication shows go customer service. I guess he lacks good customer service still waiting for phone called he promised on Sunday to return first thing Monday morning maybe meant sometime next year.Thank you A A only initials for your great customer service not really.So definitely don’t hold your breath on customer service can attach tex if possible.The words out of sales person on mouth about important customer service what a joke
Feb 10, 2021
Online was a first for me and Mr Ali was an awesome sales person who guided me through the process making it a smooth ride since I live over 400 miles. Thank you mr Ali for your patience and going above and beyond helping me purchase my car.
Jan 11, 2021
They contacted me immediately But it did not work out with the pricing.
Dec 8, 2020
Got back to me quickly and was very responsive to my questions. Very good.
Dec 2, 2020
It was a good experience. Got the car we wanted and the process went smoothly...
Sep 13, 2020
It was all good.
Sep 8, 2020
Said vehicle was still available day prior-was sent a video of vehicle. Made plans to drive up the next morning. As I was on the road was told the vehicle had been sold? At least they had the decency to call me. Still- pretty crappy buying experience.
Sep 5, 2020
Great team, very helpful, Made the buying experience easy and almost fun
I was contacted by Robert who I thought it was a nice guy. I travel from TX to FL to look at the Golf GTI that he told me it was in excellent conditions. When I get to see it very exited since I been looking for the past 3 month for this car. I learned that the car is at it best in ok conditions on the passenger side corrosion is starting from the bottom and then I open the hood to take a look and for my surprise and “theirs” it have an oil leak. I think this is one of the reasons why people don’t like car salesmen, because you can’t sale with lies. If I would take it without checking it (like some people do) I’ll be stuck probably not even half of my way back.
Was left on site and remains on site even after dealer said sold on Monday, when I spoke to him Tuesday, but he had more expensive ones on the lot.
May 16, 2020
Response from current dealership:
Jenn, thank you for your review. We are a high volume dealer and try to keep our inventory as up to date as possible. The 2014 Camaro is already off of our website. The vehicles are left on the website until the deal is finalized. The deal could be held up various reasons. waiting for signed documents to be overnighted back the dealership. Or, customers sometimes change their mind and back out or do not get approved for financing and the vehicle becomes available again. That is an automated process triggered by the deal status. I apologize for any inconvenience that this may have caused
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Apr 24, 2020
The way I understood it is this; all of their used cars get wheel locks, tint, and a second key for $898 (or something like that). Luckily they hadn't put wheel
locks on yet. That saved me roughly $100. I'm not fully convinced that the vehicle didn't already have tint and a second key already. I hadn't bailed yet,
because it was still a really good deal. Fast-forward to finance. I decline all the extras, except GAP. The finance guy then says that he'll throw in one of them
for free, because I'm a veteran. Sounds good right? Well, I should have looked at the paperwork better. We still got charged $1990 for it. Luckily, it's fully
refundable within the first 30 days; prorated after that. Sales staff, and vehicle were good though.
Apr 5, 2020
Well they didn’t do a walk around with me on the car left keys in car when I left and didn’t know I xm radio thought I had blue tooth on car ... don’t ... not happy feel like I was not taken care of the right way and over all like they didn’t care about me... I won’t be back and I don’t think anyone should buy from here
Mar 28, 2020
Very helpful, professional!
Mar 15, 2020
Good
John Frigon was very quick to respond to my initial email. He was very knowledgeable once I was at the dealership. John also let me Decide what I wanted to do next in the process. The dealerships customer service was top notch. I have told family and friends about my experience and will continue to do business with John.
Feb 27, 2020
I purchased this vehicle. Stonebriar Chevrolet was great.
I have never had such a horrible experience with a dealership. I contacted so many people via text, chat, email, phone and I could not get someone to help me out to try to purchase. Long story short when I finally did they gave me one sale price then submitted my credit with a much higher price. The sales rep was clueless the manager was very rude. When confronting the manager he said "do you want the car or not" . Do not trust this dealership!!
Jan 27, 2020
Communication was quick and accurately described the vehicle. Sales experience was generally pleasurable given the expected back and forth. One negative...as part of sale, dealer agreed to install front and rear splash guards (white car and driving back to my PA home) as spelled out on contract (with price listed). But when I returned to have them installed 3 days later, was advised GM does not make front for this vehicle with retract running boards (yet a price was quoted). I asked if Sirius XM could be extended instead...but no. Dealer recalled I inquired about cargo shade/cover that was not part of initial deal. I could get if I paid the difference. I felt as if I was being nickeled and dimed for their error but didn't say anything. My mistake. I paid the difference. Nevertheless I would recommend this dealership....with a caveat that the buyer ensure the seller accurately portrays added items.
Jan 27, 2020
The listed price was very misleading. Drove an hour to see this vehicle only to find an entire sheet of added prices that this dealership adds to every vehicle on their lot. The price with the added prices made this vehicle far above the advertised price. The salesman, Stephen B., was extremely honest and informed me about the additional dealer fees the minute he showed me the vehicle. I cannot in good conscience recommend this dealership to anyone.
Jan 5, 2020
Quick response
Dec 28, 2019
Great dealership
Dec 5, 2019
Good experience! Happy with my purchase. Ask for Edward. He was one of the coolest car salesman I’ve ever worked with.
Nov 30, 2019
Very good
Nov 6, 2019
Great communication
Oct 13, 2019
I bought the truck. Great experience.
Oct 9, 2019
Long story short. They had (and still do as of this review) a truck listed for sale. It had already been determined that it was going to be sent the auction due to mechanical issue. My wife and I were both looking for trucks for my 16 year old. She was told it was already gone. I was told it was available and I could come and look at it after work. Once she and I talked, I asked for a confirmation of availability only to find out that it was in fact already gone to the auction. Thankfully I was asked if I had looked at another vehicles on the website (red flag).
I get the break down in communication...potentially. What I don't understand is how you list a truck for sale on your website before you know it is OK to sell. That makes no sense. Then you have people confirming availability and setting up times to come and look at a truck when they are not even at work yet (red flag 2 and 3). Those do not add up. We will go elsewhere.
Oct 5, 2019
Jack and the entire staff were exceptional!!
Sep 20, 2019
Six hours to get a deal finished! Never had this
experience!
Oct 7, 2013
Great service and polite staff.
Oct 3, 2013
Dealer avertised 1 price on your site, but had another price on their site. They would only meet the price on their site. $10,000 higher than the price they had on your site.
Jul 4, 2013
Dealt with sport city motors dallas tx stone briar called back very
nice
Jun 22, 2013
Poor communication..
Dec 14, 2012
Excellent cust. Service, we got the vehicle!
Jul 30, 2012
They contacted me 4 times and every time about the same car they
had already sold. I told them I was only looking for that car and the
same guy still kept emailing me with no clue who I was even though
we spoke on the phone twice.