Stone Mountain Honda

DO NOT go to this dealership. I was told that they were offering $1,500 off used vehicles only to be told that I was given the wrong information and that they were not offering that incentive after spending hours waiting. I spoke to the manager and he said he was willing to take $17.00 off of the price. $17 dollars??????? I told him that was an insult to even offer. He came back and told me that I was insulting him asking for the $1500 incentive that I was told that they offered from the beginning. They do not have great customer service AT ALL!!!

their responses were fast.

I contacted this dealership Monday May 1st and began the process of a credit application. I was contacted by FaceTime to see the vehicle while my application was reviewed. I did not hear anything back within 24 hours but my credit was pulled several times. I tried to contact the sales representative that was helping me and I got a generic text back as a response. After 72 hours I received a text notifying me that the car I was interested in was sold and I was asked if there was another car I could be assisted with. Horrible customer service and I now have hits on my credit report from somebody who wasn’t interested in making a sale.

They are treating me so good I love this Honda dealership it is the best dealership in the world

Dealer made an appointment for me to come see a car that was not on the lot when I got there. Wasted trip, money, gas, and time.

tried to call me I was not home but they sent several emails

We had car waiting when we arrived everyone was very kind and helpful

Very good and friendly service

Positive response to my information request. I'm considering this vehicle.

Spoke with Todd on this camaro and he was very good at finding me financing on the car, but I had found a little bit better deal somewhere else, but would definitely recommend this Dealer and Todd as the salesmen

Dealer responded quickly and kept me informed on status of vehicle. Other buyer had vehicle hold and ultimately purchased! Dealer on top of things!

My experience with this dealership was simply horrible. I made an appointment to see the vehicle. And they sold it before I arrived. I spoke to the manager who stated my call wasn’t good enough to iniate business— very poor customer service and ethics.

Good experience

Quick and professional follow up. Very courteous.

As a recent college graduate my first buying experience was the best because of Chris McDaniel. He was the most genuine, nice, and humble sales rep at Carey Paul Honda. Although the process was a bit lengthy, he made the transition smooth, comfortable, and exciting. If you are looking for a car go see Chris, thanks Chris!

They were very good at communication. The interior color ended up not being what I was looking for.

Very helpful and professional staff even though I ended up not purchasing the vehicle.

A+

Dealer frequently contacted and updated me on cars they had in stock.

good experience easy to work with

Salesman was dismissive and forced me off the phone when I wouldn't accept the overpriced quote he gave me. Did not want to talk price one bit. Very rude in tone. Save yourself time and go to the next Honda dealership.

I went to view two cars at this dealership. I confirmed my appointment that morning but was told the cars were sold when I got there. In looking at the reviews more closely it appears this car particular car may have been sold some time ago. Not sure why it's still being advertised

Moe and Nick were fabulous. Moe helped us test drive 3 different vehicles and the entire team were very helpful with our purchase of the Nissan 2018 Rogue. We will highly recommend them to our friends and family.

Nicolas(Nick) was my salesman and he was awesome throughout the entire sales process!!!!

positive experience. decided to spend less.

Tim was awesome! Wasn't sure if that was the car for me.

Good experience I did purchase the 2017 Honda Ridgeline

I received a message the next day from Clarence and unfortunately when I called him back the vehicle had already been sold that morning. He informed me that sometimes there is a delay between when a car is showing online as available and when the system gets updated. He seemed eager to set up an apt. on that day or the following and even gave me another sales persons name if he was unavailable. I never got back to him as I had an urgent matter to attend to!!

I purchased the vehicle they were really nice

Good experience. They responded within hours. Made my appointment for later that day and walked out with a new car.

I had a wonderful experience at Carey Paul Honda. Roger and Miguel were awesome, thanks for everything. I also would like to thank the manager and Menefee in finance for great customer service. I will be recommending Carey Paul Honda to everyone I know.

Great

Very fast response and updates.

I did not look at the car in person but they did respond and reached out to see if I needed any further assistance.

They were very helpful.

My dealer experience was great. They were very attentive. Carey Paul Honda has been in business for years, so they have great customer service.

Response was almost immediate.

Not able to negotiate purchase price to $28,000 with dealer at this time . I have a interested buyer for a car that I have and must sell first, but I can not sell until the Summer. The dealer said that they would be in a better position to meet my price in the Summer. I should contact them at that time.

Good car dealer. But got denied.

Good response and answer questions.

Very nice people

The car I was interested in was pending sale, bit the salesman was very attentive to my needs and kept me informed about similar cars.

Excellent salesmen namedTony. He did an excellent job answering our questions. We bought a new Civic from this dealership

Everything was very professional, we just couldn't get together on price. I would give them another try at some point.

This car was out of our price range - but great communication by dealer

Good pricing found color combo I wanted closer to home

They go out way to make sure! They give you the car you like to drive home. Not like some dealer!!!

This was the best car buying ended up with a 2017 honda accord lxs thanks Mr Griffin

Prompt response. Unfortunately the vehicle had been sold.

Showed me the car but they're not really into answering questions.

Wow! Where do I start? I contacted the dealer, and received a prompt response about the vehicle. I set up an appointment to see it, and just as I'm about to take the drive to see it, i was called and told the general manager's wife drove the car home!!!!! What???? OK. Since I had narrowed my choice down to two cars, i called the next day to see if the car would be back so that I could see it. I was finally able to see the car the next day. Car Gurus had the car listed a little over 43k miles, but when i get to Carey Paul, it actually had over 45k miles. A 2000 mile difference!!! So, we do the test drive, and it actually is a nice vehicle, but when i try to negotiate the price, due to the mileage difference and a few other minor issues, I was told that the general manager would not lower the price. I politely shook the salesman's hand, said thank you, and left Carey Paul Honda.

I asked for additional warranty information and they never called back.

Salesman, Justin Pounder, was great! Answered all my questions and gave me plenty of time for a test drive. I bought the white used HR-V advertised on Car Gurus after they lowered the price and gave me a reasonable price for my trade in. So glad Carey Paul Honda advertised on Car Gurus or I would never have found this car since I live over 30 miles from this dealership.

Contacted me same day

The old bait and switch. Contacted the dealer about if truck was still available and verified price 24 hours after inquiry. i sent email to verify price and trucks availability. I was assured pricing was correct and truck available. Made appointment for the following morning at 11am. Sales associate called me at 10am to confirm appointment, and availability. I arrived at dealer taken to and shown the truck at which time I was informed the sales manager had made a mistake on posting the price and the price was $5,000 more than Internet, my phone conversations and my email. Very poor salesmanship!

Car wasn't even on the lot. CarGurus showed multiple Black and Tan Accordd. They didn't have one. Acted like it was a mistake. They just want to get people on the lot. Drove an hour and wasted another couple of hours being stalled.

Very polite and helpful but not willing to deal.

They never told me about the car I was trying to buy was wrecked and had 3 owners in 4 years.

Friendly service and good communications, Recommended!

Spoke with Tony. Very nice to deal with although I didn't buy the vehicle we discussed.

I told the sales person that I talked to on the phone what day I would be coming in. He wasn't there when I got there. Then we found out the car we were interested in had just been sold. They then tried to sell us another car that we said we weren't interested in.

Dealer did contact me to inform that the vehicle was sold., Great response.

Very intuitive, and eager for business

The dealer was so deceitful. I called them in the morning and asked them if the car I was looking for is still available and they told me yes, but when I got there after half an hour they said the car is sold and then they tried to sell me some other cars which all were in terrible conditions. The guy who was trying to sell me a car no matter what was also contradicting himself every 5 seconds. Like he was saying this car is cheap and very reliable but for the next car which was expensive he was like, son if you wanna buy a good car you gotta pay some more, otherwise you don't know what comes out of a cheap car. The trouble with them even continued after I left there, since they were calling me and asking me to get there and see a car which by a quick look at the car's report, you could figure out that the car is a total mess and if one buys it, he's gonna be the last owner of that car.

Fast. simple. a pleasure.

Excellent follow up.

Very pleasant to deal with over the phone.

Fantastic experience in buying a used car from them. They treated us like we were buying $100,000 brand new car. I would recommend them to anyone looking to buy a new or used car.

Slow to respond!

Nice staff, easy to get to. Only 4 stars because we were told by someone that the car we were interested in was still there that morning even though it had sold the previous evening.

concerning 2009 Volvo XC90 - contact was consistant, offer of trade-in and other items were discussed - contact stopped when a counter offer was made, although sales person said he would get back to me concering the counter offer - he never did...........

helpful, but I made a mistake and thought I was looking at a 2012 when what they advertised was a 2013 - my fault

Great I'm in my car!

Lynda, Saleem Clinton and Paul were all AWESOME! I will definitely recommend friends to CP Honda! I love my Nissan Armada!