Steve Rayman Chevrolet

Quick response and follow up. I went to test drive the car, and Donell my sales person was great. He showed me a couple cars and did test drives on two vehicles. The next day, I decided to buy one and followed up to see about price. I was told it was firm and provided with a quote. Within a week the price was dropped. And it had a drop or two after that. No one ever called me back to let me know. I decided on another car and bought elsewhere.

Awsome people awsome truck thank you

Dealer tries to bait and switch on vehicle by adding $4799 aftermarket parts when you try to buy vehicle. please don't waste your time with this dealer.

Exceptional in every way. Easy, transparent, as perfect as I’d want it to be.

The lady who sets up the appointments was nice. The sales person was pretty carefree. Didn't really seem to care about the car or me very much. The management was also kind of carefree. I never really got the sense like they thought I was a valued customer. The sales manager also called me to let me know that he thought my credit union was rude? Sounded like he took it personally for whatever reason. Kind of childish if you ask me. Luckily I was able to pick up the car without any further issues.

Salesperson Keisha was very helpful but I decided on a different car

Chad was the best

Great people amazing expirience

They set the appt with us on a Friday afternoon. We drove 45 min to dealer next day and waited around. The asst mgr then came to tell us they sent the car to auction. Who does that? Good news is we bought a better ram truck that day from someone else.

Response was almost immediately. They are still touching base with me.

Was a little confusing, as I was contacted through multiple routes simultaneously. Otherwise, everything has been going great and I plan to get a test drive soon!

Good

Took 2 days for them to get back to us.

Responded fast

Excellent services! Chad, Lamar and Tim "Thank you!"

Kelly in sales went overboard to help make a long distance sale. She was great! However, the seller (consignment) and I did not agree on a price.

Was fine. Just went to look a a car, was not the one for me so went else where

Awesome

Very respectful dealership, and alway open to help

Very helpful and easy to work with. I found a truck better suited to my needs somewhere else.

Overall was great.

Responded very quickly. However, I decided to consider other options.

Helpful

Saleman was honest and up front very friendly

They did not do their research, I was told to come in and see a rep by the name of Anthony, we made an appointment for 3 pm Monday. I showed up and was greeted by someone other then Anthony, they checked me in, only to come back and say that the truck was sold the past weekend . I sent Anthony a text wanting to know what happened and he never replied. THAT WAS BAD BUSINESS....

Amazing

I spoke with Mr Anthony and was very helpful and friendly

Did a great job.

Good

They have been the best dealership we have dealt with

My experience was good

This dealer saying on the carguru particular truck 2015 they do Finance when I get they there they said no they can not Finance this truck because the mileage I West my 3-hour to go back and forth

The sales woman was kind, knowledgeable and fast to respond

easy experience

Response was good. Vehicle sold. It was a great deal.

Leslie was very helpful Thank you

They are untrustworthy and liars and don’t honor their prices. I was told I would get the car for one price and then when I got there he was a while other story. Don’t trust Cory the finance manager. I was told he would sell the car for $11k out the door over the phone I stop by there test drove it and then he said after I test drove it $15k but I told that is not what he told Zach over the phone I was on the phone when is said. He said he told him he would consider it and Zach confirmed in an email that is not what he said. He said he would give the car to me for a $11k.

We’re responsive electronically

Very prompt response when I made a inquiry about a vehicle

Got in touch with me right away

Good

Did not make purchase but they call me many times and willing to work

It was great! Buying the car was fast and simple. I paid cash so that was probably why.

Quick curteous and helpful

Excellent service just didn't purchase from them

Made the trip to see truck and was told engine was blown and GM was not going to warranty it. Truck was overpriced anyway. It stayed on line for about a week.I would have bought it at wholesale. I have a diesel shop. They were not interested, going to auction

very helpful.

Fantastic!!!

called them at 12 PM today 12/22. Drove there 1 hour later. They told me they already sold the car AFTER they told me they still had the car for sale. The sale man I met dressed up like a hobo off the street. The office looked like an abandoned cafeteria. Don't shop here regardless of whatever deal they got. If they don't rip you off at the front end, it's the back end or rear-end in the finance office where they will rip you off. Unreliable POS.

Brandon head of internet sales at the dealership was extremely helpful. I ended up buying a 2019 Tahoe in Blue that they found at another dealership. The vehicle I purchased had a couple more options than the original one but I got exactly what I wanted for a very good price. I was treated with respect and my desires were listened too during the entire process, just as I would treat someone if the roles were reversed. Brandon was great and I would recommend him personally and Steve Rayman the dealership without hesitation.

Tried to get a conversation going where I could make a planned trip over to look at a vehicle and barely could get any response to my emails and barely had one phone call. Several days later the vehicle is no longer for sale. Waste of a week. I was ready to buy, but I guess they don't want my business.

Called to confirm I qualified for available rebates as the dealer was over an hour away. I was reassured that they did, however, upon arriving found out that I in fact did not. The sales man I worked with at the dealer was polite. The manager on the other hand was not.

Get mi car here

Awesome

Very good salesman, and knowledgeable on the 2016 Buick Enclave. Love the warranty on the vehicle. Great team

Dealer was helpful. Offered to assist in finding another vehicle.

I spoke with a salesman who quoted me one price. When I arrived at the dealership, ready to purchase the vehicle, CASH, for the amount the, manager did not agree with the price. The vehicle was for my business and a waste of my time for the day.

Respond quickly

good people took care of my needs.

Awsome customer service

The salesperson contacted me on Sat. was suppose to call back on Monday to set up an appointment to come look at the car. I checked the web site on Sunday and the car had already been sold, he said he would call me if the car sold did not get that call, only after I sent a email to him he did reply by email that he car had sold. Did not receive a call from the dealership on Monday informing me car was sold

Replied

Responded quickly

Rick Cobb handled my inquiry and transaction in a kind and professional manner. He followed through on all commitments. There were no surprises or last minute hassles. Recommend him and dealership strongly.

Good experience.

Excellent follow up and timely responses.

Great experience.

Jacob was a nice salesman. The truck ended up having some mechanical issues that were discovered during the test drive. Not their fault. It happens.

Dealer tried to beat me down on a trade on my visit to call me back later with a more reasonable offer. Never went back.

Great dealer!

Dealer never responded to my questions - only sent a message to "come on down" and test drive the car. Car is prices 2 times the top end of KBB retail.

Purchased this vehicle smooth transaction. Great dealership.

Car w poor pick-up Good service tho

Polite and not overly pushy. Good communication and willingness to help. So far it has been a pleasant experience.

Very bad experience I called around 5 pm and make an a appointment before drove 300 miles to make sure they still have the car and they sed yes we have it and when I get there the next around 9 am they sed I sorry we sold the car that it is unacceptable

Very nice sales team!

All staff was polite and not one bit assertive. Easy to deal with and answered questions fully. ISSUES THAT COULD HAVE RESULTED IN DIFFICULTIES were easily handled and disposed of without conflict. All in all, purchasing the 2015 used Kia was a good experience with Steve Rayman Chev.

No hassle dealer. The price was what was posted on the website.

very willing to help find me the right car

Very quick response to my emails!

Good people to deal with they will get u rolling

They were great! I was looking at another car and they sold it before I called them back. Gave me a courtesy call telling me it was sold and offered me further assistance.

Great experience the salesman was professional and answered all questions I had. I bought the car and plan to buy more cars from this dealer.

Good

I'm dealing with them on a new ZL1, Everyone I've spoken with has been patient( as in not pushy) professional and courteous! They are very responsive and it's been an enjoyable experience. You can tell they enjoy their job! A 5 Star dealer for me.

Very prompt follow-up from this dealer when I inquired about one of their cars

Very pleasant and quick response

Great selected a different car

Quick response

Very responsive!!

Got back with me quickly and didn't pester me. Didn't visit the dealership but had a good experience nonetheless.

Very professional and responded in a timely! Car I inquired about was sold!

Called ahead of time and told me that the car was there. Drove across town at 5:00 rush hour only to find out that they sold it that morning. Felt like they tried to bait and switch me on another car. Seemed like no one knew what's going on. Very disappointed.

They gave me the run around, wouldn't not return my calls, and just treated me like I was unimportant because I wasn't buying a $30000 vehicle !!

Friendly staff and wonderful accommodations.

My experience at this dealership was way below my expectations......the vehicle that we test drove was not in safe drive-able condition. The vehicle needed motor mounts and all four tires are severely dry rotted, after test driving the vehicle I discussed the matter with the financial manager and to my surprise, he was aware of the tire situation and still allowed customers to test drive the vehicle.........needless to say I will never return nor will I ever recommend family/friends to this Dealership!

CJ is top drawer. Dealership is top drawer met my price and processed me in and out in less than a hour. Recommend them highly.

Very good

Great customer service

quick discussion with salesperson. went fine,but ultimately not interested in car.

good

Great. Professional yet friendly. No high pressure or BS.

What can I say "bait and switch." Their Internet salesman emailed me the price of the vehicle, I said no thanks, its out of the budget, told him the maximum that we would spend . He replied that they were offering a 25% discount, therefore he had a lot of wiggle room with that price. The 25% discount that he promised put the price within our budget. I rearranged my evening and my family went to the dealership . We looked at 3 cars, test drove one , and decided that one was the car that we wanted. Sat down with the finance person to begin the paperwork, he was surprised at the mention of a 25% discount . He went to speak with his manager, who advised him that there was no way they would come even close to that price. In fact they pulled up the email correspondence by their salesman, that promised me the 25% discount, but still outright refused to honor it, and with no real apology or some type of compensation.

They followed up quickly but we did not pursue it

Went to website and nothing listed matching car gurus.

Contacted dealer using Carguris app in efforts to confirm pricing. Initially, I was informed by their CSR that they were unable to quote me pricing over the phone. I informed her that I was not coming to look at the vehicle unless pricing was confirmed. She asked how much I was willing to spend, approved through her manager, and informed me that price was approved. Long story short, got to the dealership and was greeted with a credit application PRIOR to test driving the vehicle. To add insult to injury, I was told the pricing was NOT approved and the price of the vehicle was actually $6,000 more than what I was told by their employee via phone!!! Stay away from this dealership!!!!!!

Quick to respond, however, what was told to me over the phone and what data was provided via their website (where they told me to look) was not accurate. I was looking for Cadillac SRX, first 2006, then settled on 2008 and newer. The lady with whom I interacted was delightful, but it seemed she was being given erroneous information. When I asked if they had other SRXs than the 2006, she was quickly told to tell me they had plenty, just check the website. I did and saw none. Yes, we have no bananas today, I suppose. I went elsewhere.

Dealer responded promptly to two agreed upon & signed repairs to used vehicle we purchased with a loaner vehicle. Ben Golzer was an all around pleasure to work with. Our daughter has fallen in love her "new" car. Thanks for all the help Ben!

Bait and switch. Saw car on autotradet, caked to discuss the car and scheduled a teat drive appt. Upon arrival when they learned that I wanted to pay cash, the car was suddenly unavailable. This car was in their buy here pay here section where they charge triple the average interest rate. They make money off of these low cost cars by jacked up finance charges. They don't want cash customers.....