Steve Rayman Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

2155 Cobb Pkwy
Smyrna, GA 30080

http://www.steverayman.com

Sales: (678) 710-3198

Service: (678) 905-3436

Today 9:00am - 8:00pm

(Open Now)

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Sales Reviews (17)

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Tammy

May 16, 2017

Very responsive!!

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lonacree

May 11, 2017

Got back with me quickly and didn't pester me. Didn't visit the dealership but had a good experience nonetheless.

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flex_lover0315

Apr 23, 2017

Very professional and responded in a timely! Car I inquired about was sold!

1 of 1 people found this review helpful.

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Rick

Mar 4, 2017

Called ahead of time and told me that the car was there. Drove across town at 5:00 rush hour only to find out that they sold it that morning. Felt like they tried to bait and switch me on another car. Seemed like no one knew what's going on. Very disappointed.

4 of 4 people found this review helpful.

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Tonia

Feb 22, 2017

They gave me the run around, wouldn't not return my calls, and just treated me like I was unimportant because I wasn't buying a $30000 vehicle !!

10 of 10 people found this review helpful.

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Response from Steve Rayman Chevrolet:

Tonia, We never want any customer leave here feeling that way. Please contact me at 770-953-0100, and we can go over what happened, and how I can assist!

Thank you.

C.J. Lombardi
770-953-0100 (ext. 354)

Albin

Feb 8, 2017

Friendly staff and wonderful accommodations.

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Vanessa

Jan 30, 2017

My experience at this dealership was way below my expectations......the vehicle that we test drove was not in safe drive-able condition. The vehicle needed motor mounts and all four tires are severely dry rotted, after test driving the vehicle I discussed the matter with the financial manager and to my surprise, he was aware of the tire situation and still allowed customers to test drive the vehicle.........needless to say I will never return nor will I ever recommend family/friends to this Dealership!

7 of 7 people found this review helpful.

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alcopp

Jan 29, 2017

CJ is top drawer. Dealership is top drawer met my price and processed me in and out in less than a hour. Recommend them highly.

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Micheal

Dec 10, 2016

Very good

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Roderick

Oct 17, 2016

Great customer service

0 of 1 people found this review helpful.

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Sep 12, 2016

quick discussion with salesperson. went fine,but ultimately not interested in car.

1 of 2 people found this review helpful.

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John

Jun 15, 2016

good

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tommy

May 9, 2016

Great. Professional yet friendly. No high pressure or BS.

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Very unsatisfied non-customer

Mar 13, 2016

What can I say "bait and switch." Their Internet salesman emailed me the price of the vehicle, I said no thanks, its out of the budget, told him the maximum that we would spend . He replied that they were offering a 25% discount, therefore he had a lot of wiggle room with that price. The 25% discount that he promised put the price within our budget. I rearranged my evening and my family went to the dealership . We looked at 3 cars, test drove one , and decided that one was the car that we wanted. Sat down with the finance person to begin the paperwork, he was surprised at the mention of a 25% discount . He went to speak with his manager, who advised him that there was no way they would come even close to that price. In fact they pulled up the email correspondence by their salesman, that promised me the 25% discount, but still outright refused to honor it, and with no real apology or some type of compensation.

13 of 13 people found this review helpful.

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John

Feb 27, 2016

They followed up quickly but we did not pursue it

0 of 1 people found this review helpful.

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Oct 21, 2015

Went to website and nothing listed matching car gurus.

4 of 5 people found this review helpful.

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Response from Steve Rayman Chevrolet:

I understand, but why are we penalized? There is no guarantee that the car you are looking at on line will not be sold before you get here.

Jon

Jun 28, 2015

Contacted dealer using Carguris app in efforts to confirm pricing. Initially, I was informed by their CSR that they were unable to quote me pricing over the phone. I informed her that I was not coming to look at the vehicle unless pricing was confirmed. She asked how much I was willing to spend, approved through her manager, and informed me that price was approved. Long story short, got to the dealership and was greeted with a credit application PRIOR to test driving the vehicle. To add insult to injury, I was told the pricing was NOT approved and the price of the vehicle was actually $6,000 more than what I was told by their employee via phone!!! Stay away from this dealership!!!!!!

7 of 7 people found this review helpful.

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Read 4 old reviews

Kurt

Nov 28, 2014

Quick to respond, however, what was told to me over the phone and what data was provided via their website (where they told me to look) was not accurate. I was looking for Cadillac SRX, first 2006, then settled on 2008 and newer. The lady with whom I interacted was delightful, but it seemed she was being given erroneous information. When I asked if they had other SRXs than the 2006, she was quickly told to tell me they had plenty, just check the website. I did and saw none. Yes, we have no bananas today, I suppose. I went elsewhere.

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Robyne

Jul 31, 2014

Dealer responded promptly to two agreed upon & signed repairs to used vehicle we purchased with a loaner vehicle. Ben Golzer was an all around pleasure to work with. Our daughter has fallen in love her "new" car. Thanks for all the help Ben!

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Lynn

Feb 21, 2013

Bait and switch. Saw car on autotradet, caked to discuss the car and scheduled a teat drive appt. Upon arrival when they learned that I wanted to pay cash, the car was suddenly unavailable. This car was in their buy here pay here section where they charge triple the average interest rate. They make money off of these low cost cars by jacked up finance charges. They don't want cash customers.....

1 of 1 people found this review helpful.

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Scarlett

Jul 13, 2011

My new Camaro was making weird noises. I took it to several other dealerships in the area and the basically thought that I was hearing thing or nuts. So, a friend of mine who had bought a car at Steve Rayman(my Camaro was bought elsewhere) and suggested that I give them a shot. They listened to what I had to say and even went for a drive with me in the car until they could hear the noise as well. Finally, they said that they knew what it was, and 30 minuetes later I was done! No more noise or problems! I definately recommmend them!

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Steve Rayman Chevrolet