Steve Rayman Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

2155 Cobb Pkwy
Smyrna, GA 30080

Sales: (678) 264-3136

Service: (678) 905-3436

Today 9:00am - 8:00pm
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2015 Toyota RAV4 Limited AWD Used Cars in Smyrna, GA 30080

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2015 Cadillac SRX Premium FWD Used Cars in Smyrna, GA 30080

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 1, 2017
Borchis
Very bad experience I called around 5 pm and make an a appointment before drove 300 miles to make sure they still have the car and they sed yes we have it and when I get there the next around 9 am they sed I sorry we sold the car that it is unacceptable
Is this review helpful? Yes | No
Nov 11, 2017
Very nice sales team!
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Oct 25, 2017
All staff was polite and not one bit assertive. Easy to deal with and answered questions fully. ISSUES THAT COULD HAVE RESULTED IN DIFFICULTIES were easily handled and disposed of without conflict. All in all, purchasing the 2015 used Kia was a good experience with Steve Rayman Chev.
Is this review helpful? Yes | No
Oct 2, 2017
No hassle dealer. The price was what was posted on the website.
Is this review helpful? Yes | No
Sep 29, 2017
camaro35768
very willing to help find me the right car
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Sep 24, 2017
Very quick response to my emails!
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Sep 14, 2017
Good people to deal with they will get u rolling
Is this review helpful? Yes | No
Sep 12, 2017
GuruDLVK9
They were great! I was looking at another car and they sold it before I called them back. Gave me a courtesy call telling me it was sold and offered me further assistance.
Is this review helpful? Yes | No
Sep 6, 2017
Great experience the salesman was professional and answered all questions I had. I bought the car and plan to buy more cars from this dealer.
1 of 1 people found this review helpful.
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Sep 2, 2017
Rightshoe72
Good
Is this review helpful? Yes | No
Aug 19, 2017
GuruLW26
I'm dealing with them on a new ZL1, Everyone I've spoken with has been patient( as in not pushy) professional and courteous! They are very responsive and it's been an enjoyable experience. You can tell they enjoy their job! A 5 Star dealer for me.
1 of 1 people found this review helpful.
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Aug 4, 2017
5
Very prompt follow-up from this dealer when I inquired about one of their cars
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Jul 8, 2017
GuruLKDG
Very pleasant and quick response
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Jun 29, 2017
Great selected a different car
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Jun 29, 2017
Keisha Deans
Quick response
Is this review helpful? Yes | No
May 16, 2017
Very responsive!!
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May 11, 2017
lonacree
Got back with me quickly and didn't pester me. Didn't visit the dealership but had a good experience nonetheless.
Is this review helpful? Yes | No
Apr 23, 2017
flex_lover0315
Very professional and responded in a timely! Car I inquired about was sold!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 4, 2017
Called ahead of time and told me that the car was there. Drove across town at 5:00 rush hour only to find out that they sold it that morning. Felt like they tried to bait and switch me on another car. Seemed like no one knew what's going on. Very disappointed.
8 of 8 people found this review helpful.
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Feb 22, 2017
Tonia Hood
They gave me the run around, wouldn't not return my calls, and just treated me like I was unimportant because I wasn't buying a $30000 vehicle !!
13 of 13 people found this review helpful.
Is this helpful? Yes | No

Response from Steve Rayman Chevrolet:

Tonia, We never want any customer leave here feeling that way.  Please contact me at 770-953-0100, and we can go over what happened, and how I can assist!

Thank you.

C.J. Lombardi
770-953-0100 (ext. 354)
Feb 8, 2017
Friendly staff and wonderful accommodations.
Is this review helpful? Yes | No
Jan 30, 2017
My experience at this dealership was way below my expectations......the vehicle that we test drove was not in safe drive-able condition. The vehicle needed motor mounts and all four tires are severely dry rotted, after test driving the vehicle I discussed the matter with the financial manager and to my surprise, he was aware of the tire situation and still allowed customers to test drive the vehicle.........needless to say I will never return nor will I ever recommend family/friends to this Dealership!
11 of 12 people found this review helpful.
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Jan 29, 2017
alcopp
5
CJ is top drawer. Dealership is top drawer met my price and processed me in and out in less than a hour. Recommend them highly.
Is this review helpful? Yes | No
Dec 10, 2016
Very good
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Oct 17, 2016
Great customer service
0 of 2 people found this review helpful.
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Sep 12, 2016
quick discussion with salesperson. went fine,but ultimately not interested in car.
1 of 2 people found this review helpful.
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Jun 15, 2016
good
Is this review helpful? Yes | No
May 9, 2016
Great. Professional yet friendly. No high pressure or BS.
Is this review helpful? Yes | No
Mar 13, 2016
What can I say "bait and switch." Their Internet salesman emailed me the price of the vehicle, I said no thanks, its out of the budget, told him the maximum that we would spend . He replied that they were offering a 25% discount, therefore he had a lot of wiggle room with that price. The 25% discount that he promised put the price within our budget. I rearranged my evening and my family went to the dealership . We looked at 3 cars, test drove one , and decided that one was the car that we wanted. Sat down with the finance person to begin the paperwork, he was surprised at the mention of a 25% discount . He went to speak with his manager, who advised him that there was no way they would come even close to that price. In fact they pulled up the email correspondence by their salesman, that promised me the 25% discount, but still outright refused to honor it, and with no real apology or some type of compensation.
22 of 22 people found this review helpful.
Is this helpful? Yes | No
Feb 27, 2016
They followed up quickly but we did not pursue it
0 of 1 people found this review helpful.
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Read 6 old reviews
Oct 21, 2015
Went to website and nothing listed matching car gurus.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Steve Rayman Chevrolet:

I understand, but why are we penalized? There is no guarantee that the car you are looking at on line will not be sold before you get here.
Jun 28, 2015
Contacted dealer using Carguris app in efforts to confirm pricing. Initially, I was informed by their CSR that they were unable to quote me pricing over the phone. I informed her that I was not coming to look at the vehicle unless pricing was confirmed. She asked how much I was willing to spend, approved through her manager, and informed me that price was approved. Long story short, got to the dealership and was greeted with a credit application PRIOR to test driving the vehicle. To add insult to injury, I was told the pricing was NOT approved and the price of the vehicle was actually $6,000 more than what I was told by their employee via phone!!! Stay away from this dealership!!!!!!
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Nov 28, 2014
Quick to respond, however, what was told to me over the phone and what data was provided via their website (where they told me to look) was not accurate. I was looking for Cadillac SRX, first 2006, then settled on 2008 and newer. The lady with whom I interacted was delightful, but it seemed she was being given erroneous information. When I asked if they had other SRXs than the 2006, she was quickly told to tell me they had plenty, just check the website. I did and saw none. Yes, we have no bananas today, I suppose. I went elsewhere.
Is this review helpful? Yes | No
Jul 31, 2014
Dealer responded promptly to two agreed upon & signed repairs to used vehicle we purchased with a loaner vehicle. Ben Golzer was an all around pleasure to work with. Our daughter has fallen in love her "new" car. Thanks for all the help Ben!
Is this review helpful? Yes | No
Feb 21, 2013
Bait and switch. Saw car on autotradet, caked to discuss the car and scheduled a teat drive appt. Upon arrival when they learned that I wanted to pay cash, the car was suddenly unavailable. This car was in their buy here pay here section where they charge triple the average interest rate. They make money off of these low cost cars by jacked up finance charges. They don't want cash customers.....
3 of 3 people found this review helpful.
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Jul 13, 2011
25
My new Camaro was making weird noises. I took it to several other dealerships in the area and the basically thought that I was hearing thing or nuts. So, a friend of mine who had bought a car at Steve Rayman(my Camaro was bought elsewhere) and suggested that I give them a shot. They listened to what I had to say and even went for a drive with me in the car until they could hear the noise as well. Finally, they said that they knew what it was, and 30 minuetes later I was done! No more noise or problems! I definately recommmend them!
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