Lou Sobh Kia

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GM Certified Internet Dealer

1135 Buford Rd
Cumming, GA 30041

Sales: (678) 679-7300

Service: (678) 679-7300

Today 9:00am - 9:00pm
(Open Now)
Show business hours
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Nov 5, 2017
The facility is beautiful and welcoming. Great service. They understood my need. We love our Sonata Limited 2.0T. Car is in excellent condition!
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Oct 26, 2017
texcan52
I constanly had to follow up. Apparantly, the person that contacts you when you inquire via this app are not sales people. I had to constantly phone them for information. I opted to do my correspondance via email, that was pretty prompt. However, all promises to follow up with a phone call never happened. I advertised that I was pre-approved, with money in hand ready to purchase. I had assumed my phone would ring off the hook with them, quite the opposite. I finally reached the finance manager, explained my situation and then he informed me that a sales person would contact me to finalize the deal. That was almost a week ago. Even to get on the phone with the finance manager was a task. I had to constantly follow up by calling them. I ended up purchasing the same type of car from a different dealership. I figured, if it was this hard doing business with them when I was a done deal, how hard would it be to do business with them if I had issues? Thus I decided to pass. They still haven't called me to finalize the deal, they are unaware that I purchased somewhere else. Unless you are local to their dealership, I would pass on them.
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Aug 19, 2017
Very professional service. Great selection and easy process. Highly recommended dealer.
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Jun 15, 2017
they had a car I was interested in. it took them two weeks to set up an appointment and then the car was sold, not sold and sold again.
2 of 2 people found this review helpful.
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Nov 8, 2016
The only car I was interested in had been in an accident, thus they had the car on your site for 50+ days, and on their lot for over 300 days before that. I got the info that I suspected was true, and that was the end of it.
3 of 3 people found this review helpful.
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Aug 17, 2016
Very prompt and helpful, had my car the next day. No haggling but was able to get a good price with good warranty package. Everybody was pleasant, overall it was an excellent car buying experience. I will return to them in the future.
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May 22, 2016
I only had email/text communication with the online and sales department but they were prompt. They followed u on my questioned and made in inquiry pleasant.
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Mar 19, 2016
a little pushy wanted to earn my business spoke with sales person who was not there when i stopped by to see the car
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Feb 25, 2016
They keep talking about a 2012 Honda I never asked about. It was a 2009.
1 of 2 people found this review helpful.
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Jan 17, 2016
Good, but firm pricing
4 of 4 people found this review helpful.
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Read 5 old reviews
May 12, 2015
Slow to respond. Did not appear interested.
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May 28, 2014
They were so professional plus they provided excellent customer service. I would recommend them business any day :)
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Mar 22, 2014
Nice and helpful.
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Mar 15, 2014
Vickie Benton our saleslady was wonderful and through from step a till the end and followed up after the sale.
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May 18, 2013
They responded, but the car wasnt what I was looking for.
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