South Pointe Honda

Great

Excellent communication

Nice response time.

Super nice staff. cost of car was out of my price range.

Ryan, Eli and Sean were extremely helpful!

Not good. They didn’t make an effort to try and help me get financed to be able to buy the vehicle. Very short and unprofessional.

Very good experience... pleasant atmosphere very professional sales people

I enjoyed working with the staff. Unfortunately while I was still trying to make a decision, the vehicle I was interested sold to someone else.

It was a pleasant experience! They were very helpful and wanted my business! I would buy from them again!

All good purchaqsed the 2017 honda.

Great service and we got a great deal on our vehicle. I will definitely be back.

Fast and easy to work with did everything over phone, except sign the papers. I was in and out and the van was perfect.

Sales very helpful, pandemic prices to high.

Thumbs Up

Very friendly and followed up.

Great price. Great truck. Staff was very friendly and not pushy at all. They let the truck sell itself. Very happy with purchase.

they responded

Stayed in touch. Worked hard to get things done. And I would recommend them to anyone who's looking. Just keep in mind it's takes more effort to do online deals. I'm satisfied with my experience.

nice guy

Tim the sales rep was very nice and courteous!

Excellent communication, overall experience was positive.

Excellent

Prompt and friendly replies. Nice people, they didn't harass me.

Car had a few obvious flaws. Headliner was hanging, but they tried to cover it up by having sunroof pushed back. Didn’t want to discount price because of it. Car had scratches & they didn’t offer a detail to try & clear them up. I’ve heard several bad things, but I got experienced it 4 myself. Highly doubt I’ll do business with them in future.

Troy and will are awesome! Worked all week to get me in the car I wanted. Couldn’t thank them enogh!

Good and truthful

Professional courteous sales. Excellent service experiences

Chris Songer sales person was good, and honest to work with. Financing was quick and easy. Thanks!

Responsive to questions

Lot of talk from multiple parties about answering my question, but little action. Never got the info I need to buy their car this weekend.

Salesman Chris Stogner was rude and condescending after I asked for pics of Hail damage from advertised vehicle. He replied to me that it was expected damage and how else I would expect a vehicle to sell $6000 below MRSP if it wasn’t damaged? I guess I was wrong in assuming a vehicle depreciates 30% once sold, and additionally is driven 18,000 miles which is above average for a vehicle less than a year old. On top of that vehicle was destroyed by hail, and I should be appreciative to pay as if vehicle was in pristine condition.

Couldnt get any help from 100 miles away...they said they were busy with customers who actually CAME IN...saved myself a trip..THANKS!

I had a great experience and a lot of fun. This is what car buying is about. They were straight forward about everything. I was in and out in about an hour and half. Salesman was great. Everyone I met there was great and fun to be around. I would gladly recommend the salesman and the dealership to anyone.

Very quickly with responding. Also very helpful.

Tim was helpful & kind!

The dealer was responsive and very professional in their response. I would recommend this dealer to a friend. The vehicle description was accurate.

Great

Good conversation

Nice place with nice people and a very knowledgeable sales team

good

They are great. Unfortunately no one wants to finance a car that old. Not their fault..they were very nice.

Dealer responded promptly

Good. People

Such a great experience. I was able to communicate and take care of everything via email and text. When I arrived to pick up the Porsche I was greeted and taken care of with great care. It was truly the best car purchase I have made. Steely is an amazing young salesman. He was able to answer my questions, send me photos, and took care of all of my request. I highly recommend South Pointe Honda. Thank you.

The dealership got back to me very quickly. I told them I had very little time and they had the car ready for me to look at and test drive. Unfortunately the car was not what we were looking for in terms of mechanical soundness, but I appreciate the dealerships willingness to help us.

Very nice and willing to work with us in any way possible!

The communication between myself and the dealership was amazing. They stayed in contact with me and made sure the car was detailed and full of gas as i drove off in my beautiful purple dodge charger....thank you so much I am loving my monster mobile

Super professional and helpful. Addressed all questions & concerns.

Salesman was friendly though I didn't purchase car I was looking at

Dealer followed up to my satisfaction. Worth the 2 hour drive to buy a car. Highly recommend the used car team.

Responsive

Dealer contacted me promptly and communicated professionally with me. Unfortunately, I was already pending a sale on another vehicle and we weren't able to come to agreeable terms quickly enough.

Prompt response via email

Excellent response time. Ricardo did a great job in finding answers/information that I wanted

The whole car-buying process was smooth and comfortable. Everyone was very nice and answered all my questions.

Seemed okay at first, but then was told they couldn’t get my payments where I wanted them, and that my research was incorrect. They told me everybody would tell me the same thing. Funny thing is I went to another dealership and bought a car for the same price and they got my payments right where I wanted them. Would never buy anything off of these guys.

Very great to work with!! Found us the perfect car and made a great deal!

They kept in good communication.

They answered my question in a timely manner.

Salesman was open and honest. Vehicle needed major work that he was open about.

Called back within 15minutes and set up appointment

Only complaint is I didn't get the financing I was pre approved for and I wasn't going to make a second trip out there because it was the car I wanted. Also my tires were overinflated at 50psi. I took it to a honda service center near me and fixed the problem.

Very nice experience texting with the dealership about this vehicle.

Easy process and very friendly people! I'm enjoying this vehicle!

good

Courteous and helpful.

James was very kind and provided great customer service

treated me well !

Like dealer but not what I was looking for.

The advertised price was agreed to, but I now see it was no honored on the finance agreement, the cash price was increased to $8,787.00, that is $788.00 more than advertised and verbally agreed to. Also agreed to touch up the paint chips all the way around the vehicle, but that was not included on the final paper work either. Salesman did not respond to email communication after the sale.

I had a really good experience there, the salesman was really friendly and was willing to negotiate on price and I left there a happy customer. I would definitely buy a car from south pointe Honda in the future

Tim S., in used car sales, was amazing.

Great service. Bought the vehicle. Recommend Josh Boom any day!

Paul was very helpful and worked hard to make a deal work for us. I am very impressed with this dealership.

Great help

I stopped by to look at the car. They had just that day received it and had not had time to clean it up.

Paul was excellent. We took a couple weeks deciding what we wanted to do and which car we wanted to go with. Paul didn’t hound us every day with calls. Super laid back, professional environment while we did paperwork for our purchase.

Called quickly

Great Dealer. No pressure but very helpful.

They were very nice and helpful. The salesman Jason was very down to earth and still messages me and asks how everything is going.

Prompt contact and excellent service!

Very quick response to my inquiry.

I had sent an e-mail to South Point concerning the Mazda3 I was interested in. The dealer did not return an answer to me until after I had driven to Tulsa from Oklahoma City, looked at the car and bought it. When I got back to Oklahoma City that evening, there was a response to my e-mail that the car had been sold. Duh!!!! The dealership was awesome, whoever is manning their e-mails are worthless. Taking 2 days to respond to my inquiry does not bode well for the dealer ship. I give the dealership 5 stars for their help and selling me the car, I give a 0 to their e-mail department. If I had relied on them, I wouldn't have gotten the car. My advice, if you see a car interested in at South Point, go to the dealership. Very knowledgeable and great sales support, DO NOT DEPEND ON THEIR E-MAIL SERVICE.

very good

Saw post late Fri, contacted someone Saturday after several calls, explained was exactly what I was looking for (I’ve owned an Element for 15 years, want a low-mileage other).. would they give me a drive-away price (all charges included) for thus vehicle, including a factory tow package? Sales will be in touch later today. Late the following day, text from a salesman who knows practically none of the above. Texted back: I want this car, need a number. 2 days later hear from Internet Sales, need to know my “trim package” preferences. 3rd repeat of “eager buyer” info. Nothing further. Car ousted as “sold” 2 days later. Not whatnid call an “eager seller”.

I asked about the possibility of a reduced price for cash and no trade and was informed that the price was set and no reduction.

I understood the fact that South Pointe Honda was inflexible with price because this is a high volume dealership in a very busy area of a major city. Plus the vehicle I wanted had only been available for a few short days. That said, after I conversation with a sales consultant one evening I was all set to return the next day and buy a Chevy truck from South Pointe Honda. I reached out to the sales rep via email asking for a little more movement on the out the door price and his reply just hit me all wrong. He wrote back saying he had asked his manager Kyle and that now his manager was 'mad at him' for asking about the out the door price again. Was I suppose to come buy the vehicle now because his boss was mad? I would expect this type leveraging in junior high but in the world of expensive vehicles and major decisions for people it was an absolute joke to read something so absurd.

Very helpful in helping me to shop for a new vehicle.

They contacted me, but I requested specific information that was not met. Specifically I wanted to know if the car was available. They never responded with a yes or no, just what features I wanted in a car. I assume they had sold it, but they never informed me so, even in subsequent contacts.

Spoke to the dealer who was friendly and informative.

Very nice person called me about it but I decided I'd rather buy locally.

Great people. I found Will exceptional. Good experience

I bought this car! Great sales rep Josh Boom and great finance dept! Def recommend. A lot of help after sale too.

They called to make arrangements to look at this car and I live a hour and half away. When I was 4 miles away from the dealership they decided to tell me it sold knowingly I was on my way.

They were very helpful in providing information on the car I was interested in! While we ultimately bought from someone else, I would be very pleased to deal with South Pointe Honda again.

Polite and helpful.

Nice and friendly.

Next day received invite to come out see the truck

Wanted to buy thus car. They wouldn't give me a drive out price so I could bring a cashiers check.

The sales person was very professional and did not pressure me into making any decisions right away.

Our in-person experience once we arrived at the dealership was satisfactory, but unfortunately we were very disappointed with the quality of the vehicle we went to look at. I had called the used car sales manager to inquire about some minor damage that i had seen in the pictures they had posted online, but he assured me that the vehicle was in very good condition & was an excellent buy. He refused to negotiate on his listed price, stating that the vehicle was well worth what it was advertised for. Well, the following day, we noticed that the dealer had dropped the advertised price by another $500, so we went to take a look. We were very disappointed to find that the vehicle had very significant cosmetic damage both inside and out. It may have been mechanically sound, but it looked simply awful. I thought about the sales manager's confident statements just the day before about how convinced he was that this was an exceptional buy, but my eyes told me that this vehicle didn't look worth half of what they were advertising/asking for it. In the end, we drive almost 4 hours round trip to look at a vehicle that did not at all match the sales manager's confident description. I know he has to do his job, but I wish he would have been a little more accurate in his description of the vehicle when we spoke over the phone. I learned my lesson to ask more specific questions before I go look at a car

Response was very quick but, car was not as described and pictures didn't show any of the body damage.

Very courteous and prompt.

The Dealership did not honor the price given via Cargurus.com. Ultimately they quoted me a price $2,000 higher than the price I was given.

Great idea response. Very helpful.

We weren't planning on buying a car, but we walked in and Josh greeted us (at his desk, not in our faces) and he offered to help us and he was honest with us from the start. We fell in love with the car and Josh did everything he could to get us in it that night. We had THE MOST pleasant car buying experience with him! We have never been treated so great by a car salesman. Thank you so much Josh!!!

Nice folks to talk with

Ashley from Internet Sales & Rick in the Preowned Sales were very, very helpful. Rick was very helpful in making sure that the Vehicle was in great order. I purchased this vehicle & look forward to many years of use with this vehicle.

Salesman and manager very couteous. Brought the car my son and I was looking right up to the front door, went for a test drive. Car was as advertised and at a good price. Did not buy that day because we wanted to keep looking but we will definitely go back the next time we are looking for a vehicle.

I would not recommend this dealer. The price they provided in their initial response was 3k higher than that listed on the carcurus site. When asked about this they avoided the question as well as ithers.

Knowledgeable and helpful staff

Response was in a timely manner

The car is going to salvage because it's wrecked and they still haven't posted for some outrageous price. They told me it wasn't for sale and here it is almost a week later still for sale on your site. He told me it would be $4250 as is and that they were not going to fix it. So I don't know why it's listed for $8500.

Very responsive and eager to assist. Friendly!

A great experience very helpful

Very quick reply to my email.

Quick reply & kept me up to date.

I leased a car from South Pointe - which is about to end - and had a good experience with them for the most part. So, I'm looking for my next vehicle now. I want to say that I appreciate the hard work it takes to do well on a commission-based salary, however, I do not appreciate having my time wasted. I test drove the Subaru Outback, and while it's nice, it is too much vehicle for me. So when I returned to the dealership, I told the rep helping me (Bob) that I wanted to test drive a CR-V. At that point, Bob said 'Oh, that's really out of your price range.' I explained that I just want to test drive it (not mentioning that it's not his business to police my budget). He flat out refused to let me drive the CR-V, and began trying to talk me into vehicles I have zero interest in (which I did express to him). He then ran around helping other people and left me waiting for 30 minutes while other sales reps could have helped; let's face it, some people can't juggle helping multiple customers well. Needless to say, I'm not interested in returning except to turn my lease back in.

Very helpful

I emailed to see if they could get send me pictures of the interior of the car. They never could send me pictures and even avoided my question for the most part but oh let me tell you they called me immediately to talk me into trying to come in for a test drive (I live an hour and a half a way, so this was not happening). A certain "Internet Sales Specialist" in charge of would email and call me to schedule my dealership visit, but would never answer me as to why they refused to send me pictures of the inside of this car. I really liked this car, but they did not seem to want my business as I never got answers, just repeated messages asking me to come in. I went elsewhere and bought a car I love and was treated with respect.

Tiffany was superb and stayed in contact throughout my search for a vehicle

They responded very quickly and were very helpful.

Quick to respond and very polite.

Not within our budget...but they offered to help

They were quick to respond and not pushy. After test driving the car, I needed to a day to think about it and they didn't hassle me at all. When purchasing the car I told them it would need to be a quick process. They had everything ready when I showed up. Did it in less than a hour. Nice guys.

Prompt, honest, great integrity and friendly professional services assisting us with a newer vehicle

yes they contacted me.

I did not visit the dealer or purchase a vehicle but I did send a request for information. I was contacted very promptly and my questions were all addressed to my satisfaction. Dealt with a very nice individual.

Didn't even try to get me a car

I worked on a deal for 4 days. I live 300 miles away and wanted to make sure we were close on numbers. The salesman emailed me and said we were close to come on up. I headed that way and he calles me when I'm over an hour from my house to tell me he sold it last night. I asked why he didnt call. He had no good excuse. I tried putting a deposit down to secure it the day before and he said they couldn't. I think the fact I had my own financing and he or the dealership wouldn't receive any kickback was part of it. I called a manager and explained the situation to him only to get the same excuses. Don't deal with these people. Terrible professionalism. The least they owed me was a call asking if I was coming up and if I wanted it, which I already told the salesman I did.

Was confusing, car was never there. They failed to communicate well at all.

super

very good

Courteous, knowledgable, friendly. Nuf said.