South Pointe Chrysler Jeep Dodge Ram

We got qualified, the pool, my credit, and after that, they sold the van without me knowing

Friendly dealership.

Sold the vehicle to someone else as I was showing up for my appointment. I drive 2 hours to get there.

Good Customer services Great experience Sales man very profesional

Got back to me right away. Kept in contact with me until we made our decision.

Our salesman, Collin, was very friendly and helpful. He went above, and beyond, to make sure we were happy with our purchase. The dealership itself, was also very accommodating. We will definitely send friends and family to South Pointe CDJR, when they are shopping for a vehicle!!

Very helpful

Dealer did respond we couldn’t reach a good agreement

Byrum did an excellent job getting me a great price on my new truck, and Mike from finance did an excellent job getting me approved. I looked at the truck on my lunch break and paid my down payment. By the time I showed back up after work, Mike had everything ready for me to sign, and drive home. Excellent Experience!

It has been a very disappointing experience so far. I have been following up with the dealership for the last 2 weeks and today they have surprised me by quoting $30,409 for the car. I believe it is misleading for the customer to see some price on your site and then the dealership increases the price when the customer reaches them to buy it. It is not fair business.

They were truthful and told me they no longer had the car I was calling about. I appreciate that so I didn’t drive 45 min there out of my way and time.

Good experience Very friendly service

I was contacted quickly . All of my questions were answered . I bought the vehicle and the whole process was professional and courteous. I’ll be using them in the future for my next vehicle .

Fast to respond

I had significant questions about the condition and maintenance of the vehicle. At first, it seemed the salesman wanted to assist in answering my questions. However, once there were appointments confirmed of people physically going in to look at the vehicle, I became an after thought. The salesman stopped responding to my inquiries. He sent me one text saying if I wanted the truck, we better make the deal, before someone else buys it. Well, I was not buying a truck long distance without all my questions answered. So, next thing I know, I get a text over 6 hours later saying the truck is sold. Okay. Fine. You have to make money. I get that. Next time, just tell me you do not want to help someone buy the vehicle long distance instead of trying to pressure me into a quick sale. Very unprofessional, in my opinion.

I had a wonderful experience with Byrum and I love my new car.

TJ Diehl was very helpful. Unfortunately, truck was sold.

Very good

Very helpful

Very Helpful

They were good with communicating

Toby the GM and AJ in-service provided me with the best car buying experience I have ever had. This is a quality dealership, ran properly by Toby and after the sale service department that is spot on.

Great customer service and friendly people

First sales guy harassed me about not coming in on his schedule. Have a text log to back it up. Went in person and stood there for fifteen minutes before being acknowledged by any sales members.

Kept communication

I asked salesman to lower his price because his competitors had a lower price.He sent me a message stating he had the lowest price or he would buy me lunch.I sent he a competitors price.He never texted me back.I was looking for a truck .The salesman sent me rude snappy text messages. Evidently he didn't have the lowest price and he was a jerk.

Needs where never met, to many excuses .

It was awesome. Everyone was great!! Especially Ruben !!

They list the car for sale for over 2 weeks, then they say it's not for sale....but then relist it for sale...

Responded quickly

Price has doubled since 1st contact. Was called but management never called back. Clearly because they marke it up 5g since first posting. Smh

This experience was the best we have ever had. Everyone was great!!!

Very honest and reputable dealer! Had everything ready to go and made buying a car super easy. Would definitely buy from them again!

Good

It is very easy to surf threw the site and I love the quick reply the dealer . Over all it is a very good sight to work from

Friendly staff. They held the car for several days til I could get to the dealership as I live out of state. Overall good experience.

Very positive. The initial contact from this dealer was very very good and very helpful. Because of this I was looking hard to make a deal with them. And I did. Everyone I have dealt with have been very good and helpful and very true and trustworthy. I am purchasing this car from them.

Kind, helpful and stayed in contact with me, through the whole process. Margarita was very helpful very diligent. Great experiance so far.

Contacted me right away to make sure my questions were answered.

Good.

Quick response

They are great.

they was very helpful and nice on the phone.

Just contacted twice once to say the vehicle is available and wants to say it was sold but it wasn’t it was transferred to another dealership

I was contacted by 2 different sales people, and they offered additional information as well as a test drive.

Prompt and personalized responses.

Good response to set up test drive and helpful.

good

A fairly business-like transaction. Everyone was honest and up-front about the car. Communication was open and prompt. They were ready for my test drive appt and the car was clean and ready to go. Even gave me a full tank of gas! I wished they would've shared more intricate details of the car's history such as all mechanical changes, etc., but all in all, I believe I got a good car!

It was my first car buying experience in Oklahoma... they did a good job explaining everything.

No communication between employees. Asked two questions about the car, neither question was answered the next day. Blamed management when all she had to do was go out to the car and look. I live 2 hrs away. Glad we didn’t go there. Very poor service

I kept emailing the dealership asking about the price and all i got back was the computer generated emails telling me to call them instead, which i wasn't interested in doing. sad

Salesperson was nice. Car was way in back and blocked in and then we saw oil leak.

South Pointe is the best. Great service!! Nik was awesome.

Responded quickly

Bad dealer the seller took all my info. and he told me he would call me the next day ... I never call. And when it was afternoon ... the car had already been sold

They were nice and helpful.

Prompt and helpful reply.

Nothing short of outstanding. James, rik cab and buddy fantastic customer service. Always returned my calls or yes quickly. I appreciate buddy working with me and making it a painless experience. We are thrilled about our new van. Thank you all so very much for working with us on the price.

I live an hour and a half away. They refused to discuss price negotiation over the phone. I’m not driving that far to find out they won’t deal and try to sell me something else.

Responded to my texts with numerous pictures and info about the car. Recommended.

I had a good experience with them. The guys at South Pointe are professional and courteous.

Good service

Heath, our salesman was great. First car buying experience for my son and it went very smoothly.

Great

Finalized price of car and sent info on trade in but was told the car had been sold earlier in the day. This was told to me after meeting with sales manager and him approving my offer. I think I was there backup sale. Waste of trip (100 miles round trip) and 4 hours of my time. Done with South Point and their sister stores. Lew

EDIT: It has been 2 weeks since my original review. This car was initally listed for $5,300. When I was shown the car two weeks ago they said they couldn't sell it. Now, I see it is listed at an even higher price. COMPLETELY DISHONEST. ORIGINAL REVIEW: DISHONEST. I called ahead to see test drive a vehicle they have listed on their site. Adrian was very helpful and told me to come right in. They show me the vehicle, only to tell me they cannot sell it to the public and it has to go to auction. THEN WHY DO YOU LIST IT ON YOUR SITE FOR SALE? The manager Mike informed me that 'they have to list everything.' They do that to get you on the lot and talk you into something else. ABSOLUTELY DISPICABLE. TYPICAL CARSALESMEN RUN AROUND. YOU PEOPLE SHOULD BE ASHAMED OF YOURSELVES. WASTED MY VALUABLE TIME, AND TRICKED ME ONTO THE LOT.

Told me the car was sold. Then wrote me an email asking me if I was as interested in the car. When I asked if it was available or not I never got a response. Then two weeks later I seen that the car actually did sell. However I did have someone else from the same location emailing me that was very helpful in trying to find me a car.

Prompt call back. Very helpful.

I have only inquired about a vehicle , but they have been very prompt and eager to help,

Well I called right be for I left Stillwater ok and they said they still had the truck I was looking at online. But when I got their they didn't have the truck and couldn't tell me when it sold. That was a week ago and the truck is still on line for sale. I will not ever return to this dealer and will not send my friends.

Salesman replied "I have no idea" to one of my questions. Did not impress me as someone who wanted to sell a vehicle.

Vehicles listed not located on lot...

We visited and couldn't find the vehicle or it was no longer in inventory.

We purchased a 2015 Ford Taurus from Southpointe and can't be more happy with the entire transaction. From the first inquiry to picking up the car Southpointes staff made the process easy and painless. Very professional dealership. I would certainly purchase from these guys in the future.

Buying a car is overwhelming but the South Pointe staff made my car search very simple and without playing games. Thanks to all

Have not had a chance to visit yet but very courteous and informative.

They were real helpful and willing to meet me half way to deliver the goods, contacts were excellent all my experience with them was good.

Great - I purchased a car

TERRIBLE. When we went out to look at it on 8/18 it had been listed at $2,000 on Cargurus. I wentout there with my best friend and my daughter, confirmed with Chad that it was $2,000, and he said yes, but that no one would finance it for the $65/month as stated on Cargurus. Unless I filled out a credit app, I couldn't even test drive it...then he made up a song and dance about how I would do better to finance for a more expensive car, when this car met my requirements and what I could easily pay per month. Now, the damned thing is listed $1,500 dollars HIGHER and it hasn't even been a full week since I went and saw it. Did it sprout wings overnight, or start making gourmet coffee while it drives that it required a $1,500 jump in price?!?!? He acted like he didn't want to sell me the car, wasn't really trying, and now they jacked the Damned price?!?!? Don't trust them for as far as I can spit...and that's not very far.

I got a call soon after I emailed them. However they said they'd call me to schedule a time to see the car but they never did.

Tony was the salesman that helped me out with the purchase of my used car. From beginning to end the car buying process at South Pointe was seamless and smooth. I'd definitely recommend this dealership to all of my family and friends.

The car was junk, and the salesman gave me a price $500 higher than on car guru. One of them was quite snooty on the phone. Will not go back there.

Prompt, clear and concise. Pleasure doing business with them!

I received an excellent response from this dealership. The salesperson was extremely helpful and provided me all the information I requested.

Very helpful in answering questions

The internet contact at the dealership was helpful and honest. There was also prompt follow up from the finance office contact.

Poor, drove 40 miles, car had been wrecked, not fixed. Had 2 phone conversations, before looking at the car, never disclosed.

Good prices but once you are off the lot. Don't call them cuz they won't call you

He was very helpful

the price was the price and that was it. Take it or leave it.