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Dealer Reviews

Based on 49 reviews
All reviews are verified visits to the dealer. – Learn More
Ian
Mar 8, 2026
Contacted dealer to see what my trade would be worth and see if we could figure out the numbers before driving down. The guy I spoke with stopped contacting me after I gave him pictures of my car and vin number and how much I needed to get for it and still owed. Even if the numbers wouldn’t work I still expected to get at least a sorry can’t make it happen or what they would actually offer for my car not just radio silence.
1 of 1 people found this review helpful.
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Mike
Feb 18, 2026
Waited for hours while credit was being ran. Took care for test drive and it had multiple check engine and warning lights. Dealer wouldn't fix car lower price.
2 of 2 people found this review helpful.
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Ark
Feb 10, 2026
Pretty good service overall
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Daniel
Feb 10, 2026
Busy place even though it was extremely busy they got a rather complicated situation done for a satisfactory conclusion
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Jan 22, 2026
That team has it together!
1 of 1 people found this review helpful.
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Joseph
Jan 21, 2026
The guys are great large selection with prices to fit almost any budget
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Jan 13, 2026
They good .they one good dealership
1 of 1 people found this review helpful.
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Dennis
Dec 26, 2025
Had a great overall experience. Helpful sales personnel. Great price on a great auto. Very fair trade in price. Do your homework if you look up online it will tell all you need to know. The car has some things that need attention. But it has 126,000 miles so exactly as expected.
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Curtis
Dec 1, 2025
Tried selling Me a 2015 Acura RDX, Everything was fine until I went to leave and All the Dash lights came on and the Engine Light too. I was very interested in this Vehicle! I told Them to get ahold of Me when They found out what was wrong. No One ever did and they sold the Car! Was Not very happy with this Experience! Called before I went there and asked if there were any problems with the vehicle, before I drove 60 miles! Was Lied to!! Never going there again!
6 of 6 people found this review helpful.
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Nov 25, 2025
Quick response
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dan
Oct 29, 2025
Was good experience with them
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Pat
Oct 23, 2025
Quick response time very friendly
1 of 1 people found this review helpful.
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Tori
Oct 15, 2025
We ended up getting a different vehicle but the staff was great! Very kind and courteous.
1 of 1 people found this review helpful.
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Oct 7, 2025
They were very helpful and would do anything to help me
2 of 2 people found this review helpful.
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Linda
Oct 2, 2025
Called me with information
1 of 1 people found this review helpful.
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Cheikhtidiane
Sep 30, 2025
Very nice people
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Sep 27, 2025
They were very courteous and understanding when it came to what I was looking for and had plenty of options.
2 of 2 people found this review helpful.
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L
Sep 11, 2025
Corey was very nice, and informative.
1 of 1 people found this review helpful.
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Sep 7, 2025
Went in after work said I had sent a message earlier that salesman got me right in quick test drive sale was done in an hour.
1 of 1 people found this review helpful.
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Jul 30, 2025
The very best dealership that I have came across shout out to Zach From showcase auto sales
4 of 4 people found this review helpful.
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Jun 23, 2025
Very responsive and followed up.
1 of 1 people found this review helpful.
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Jun 18, 2025
Excellent customer service and very professional.
1 of 1 people found this review helpful.
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Jun 9, 2025
They were extremely nice to me but I wasn’t able to make a decision because I didn’t have any money left to pay the car off so I’m still looking for something that has 4 wheel drive
1 of 1 people found this review helpful.
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Jun 5, 2025
Dealer followed up but, I didn’t work with this dealer
1 of 1 people found this review helpful.
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Jun 3, 2025
No issues.
2 of 2 people found this review helpful.
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Marlene
Jun 2, 2025
Quick contact and didn't answer follow up questions.
3 of 3 people found this review helpful.
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May 25, 2025
Quick response . Still looking.
1 of 1 people found this review helpful.
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Dave
Apr 28, 2025
Super helpful
1 of 1 people found this review helpful.
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Apr 21, 2025
This one pulled a rabbit out of the hat.In approx. 3 hrs time these guys had me in a vehicle and driving down the road. I have to give a good job rating to Jared and zac.They made it happen and to be honest, it was made so much easier with these guys working right there with you.Good job fellas!!
6 of 6 people found this review helpful.
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Jarmell
Apr 11, 2025
They have great ca great deals i truly appreciate them so much thanks again
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Apr 4, 2025
They were horrible. They could not find my offer or any of the documents I sent in. The vehicle was not even at there dealership and it has a ton of problems not listed told to me by a person a later realized I knew who works there. They did not calk at my appointment. Failed on every measurable level
15 of 15 people found this review helpful.
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Mar 26, 2025
Very professional, very helpful
2 of 2 people found this review helpful.
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Dan
Mar 6, 2025
Totally useless. They were totally uncooperative and unbudging about my concerns buying sight unseen long distance.
16 of 16 people found this review helpful.
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Mar 4, 2025
I contacted through CarGurus dealer responded but never answered the actual question I had asked. They toldd me truck was still available. That's not what I asked
6 of 6 people found this review helpful.
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Jaime
Mar 2, 2025
I remember seeing a response from this dealer ,but I did not get a chance to call them back
1 of 2 people found this review helpful.
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Feb 22, 2025
Pretty honest and confident
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Feb 4, 2025
Great
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Jack
Jan 15, 2025
Dealer contacted me we had a great conversation we just couldn't come to an understanding and agreement
1 of 2 people found this review helpful.
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Oct 24, 2024
Very nice person on the phone.
1 of 1 people found this review helpful.
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Oct 21, 2024
Gave me good info on a very nice truck they have for sale.
0 of 1 people found this review helpful.
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Oct 11, 2024
I just got off the phone with Lonnie. I wanted to purchase a vehicle from this dealership but he talked me out of it. I told him I’m coming from 80 miles away and I wanted to have some assurances that the car will not fall apart on me a mile down the road. He said he couldn’t do that. You’re buying the car as is and you cannot have anybody inspect it. As soon as it’s driven it’s yours! I will not handing over $10k for something I can not inspect or drive.
70 of 70 people found this review helpful.
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Derryal
Sep 7, 2024
The dealer was good. Car was sold before I could get all my stuff together.
2 of 4 people found this review helpful.
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Sep 2, 2024
Best dealer we dealt with
4 of 4 people found this review helpful.
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Jul 30, 2024
I wouldn’t hesitate to purchase here, although I have not as of this date. The response time was quick and they did offer up humans to talk to versus virtual sales people with most other places.
8 of 8 people found this review helpful.
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Jul 22, 2024
Very respectful
3 of 3 people found this review helpful.
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Gregory
Jun 26, 2024
They responded fairly quick and I was able to get out there and test drive a few vehicles
5 of 5 people found this review helpful.
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Jun 6, 2024
They stayed late for me after hours on Saturday to let me test drive the truck I purchased. I'm very pleased. The vehicle could have been detailed but other than that, I love my truck. Thanks
5 of 5 people found this review helpful.
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May 5, 2024
I was lied to when it came down to financing. They told me they didn't know how to deal with my financing company. They didn't even try to help me get into a vehicle. I drove 83 miles to their car lot.
36 of 38 people found this review helpful.
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Apr 20, 2024
Very understanding in their work adatude..good work
2 of 2 people found this review helpful.
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20
Mar 1, 2024
The dealer was quick to respond to my questions.
2 of 2 people found this review helpful.
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Feb 27, 2024
Jim Steen was fantastic to work with!! We could not have asked for a better sales man for my son’s first car!!! We felt so comfortable and the car is exactly as listed!
6 of 6 people found this review helpful.
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Gordon
Feb 5, 2024
Awesome customer service.
4 of 4 people found this review helpful.
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Jan 17, 2024
Said this wasn’t available anymore. Even though it’s still posted on here
28 of 29 people found this review helpful.
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Assad
Jan 7, 2024
I never finance any car in my life,I was looking at buying just any good condition cadillac, so I start doing my research and it took me at least 3 months, to figure it which car,and how much is my budget, and how many miles car should have..so I came across showcase Auto sales .and man I tell you for my first time experience, two representatives from showcase Auto sale help me above and beyond I got the car that I wanted and it was well within my budget and they got me approved within seconds. The car had some issue but they were so professional and down to earth to help me solve all the car issue.i will definitely will be going back to give them my business again,and I highly recommend everyone else for there car buying experience....
13 of 13 people found this review helpful.
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Dec 25, 2023
Worst company ever! Buyers beware! They lie and swindle! 3 days after I bout vehicle, check engine light came on. It needs a new engine!!! They told me it would need nothing mechanically!!! Buch of scammers!
85 of 85 people found this review helpful.
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Steven
Dec 24, 2023
Very good experience. I worked with Ken. Quick and easy process. He was very willing to bring any vehicle I asked for right up. Ended up buying this car. Very very nice vehicle. Highly recommend.
6 of 6 people found this review helpful.
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Dec 23, 2023
I made plans to go down the next day at around noon and when I got there. They sold the car on me. I was not impressed. I drove over an hour.
35 of 35 people found this review helpful.
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20
Dec 13, 2023
Great
2 of 4 people found this review helpful.
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Dan
Dec 7, 2023
Very prompt phone call. Polite and respectful. Did not purchase the vehicle however. I will consider when the right deal for me comes along
3 of 3 people found this review helpful.
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Joseph
Nov 21, 2023
Contacted me back about a truck, sales person did not have any information to share said there were 500 vehicles on the lot and could not know about each one, I can understand that but made NO offer to get me the information I requested
33 of 33 people found this review helpful.
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Nov 3, 2023
Response time was great
3 of 3 people found this review helpful.
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Oct 8, 2023
Ken and AJ were awesome down to earth people. Great deals love it.
2 of 2 people found this review helpful.
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Sep 14, 2023
They were very responsive, very friendly. They are 2 hours away from me, so I ended up buying closer to me.
6 of 7 people found this review helpful.
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Tony
Sep 13, 2023
The dealer responded but did not provide the information I requested. Which was clarification concerning damage they reported from an accident that contradicted the car fax. I’m other words there was more damage to the vehicle according to car fax than showcase advertised.
37 of 37 people found this review helpful.
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Timothy
Sep 6, 2023
Good service
2 of 2 people found this review helpful.
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Aug 24, 2023
Contacted dealer, got an initial response….. after inquiring about this vehicle, all went silent on their end……. Not happy with them!!!
27 of 27 people found this review helpful.
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20
Aug 15, 2023
I like this place. They have a lot of cars.
2 of 2 people found this review helpful.
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Jul 17, 2023
sent me a credit report with a very rude message attached about the price i pay for bad credit...rude!!! However never received a call and if they would of they would of learned my identity was stolen and that the open car loan is a vehicle that was totaled but the insurance company hasn't paid it off...YET!!! They don't have all the facts before they react!!! They never even called!!!
43 of 43 people found this review helpful.
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20
Jul 6, 2023
They responded in a timely manner.
2 of 2 people found this review helpful.
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Ronald
Apr 21, 2023
Dealer responded but vehicle was no longer available before I could go visit.
6 of 6 people found this review helpful.
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Apr 13, 2023
Fast and friendly response
3 of 3 people found this review helpful.
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sam
Mar 22, 2023
Best Jeep/vehicle purchase experience I have ever had. No pressure. Kind and knowledgeable humans. Dom and Derek were amazing. I will buy from here again. Go buy a car!!!!!!
10 of 10 people found this review helpful.
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Mar 22, 2023
Good
1 of 1 people found this review helpful.
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Mar 6, 2023
Very helpful
1 of 1 people found this review helpful.
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Mar 4, 2023
Terrible place the truck I went to had wires dangling everywhere dash was nothing but a Christmas tree of warning lights the truck almost stalled it was running so rough and was constantly misfiring but when I called they said that the truck ran great had zero issue only to drive over two hours to get their to realize that it had nothing but problems, I should’ve trusted the 3.8 star rating that this place was awful but I thought it couldn’t be that bad well it was bad also it wasn’t like I was looking at a bad truck it was a 2013 this place knows how to make a dented up terrible truck look good in pictures.
50 of 50 people found this review helpful.
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Feb 10, 2023
Good people, great vehicles, great deals! Come get a ride from Adel he was awesome to work with and got me into a good car for a good price
5 of 5 people found this review helpful.
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Dec 19, 2022
Replied quickly to my truck inquiry.
1 of 1 people found this review helpful.
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Nov 28, 2022
I found a few nice used cars and how you let buyers know if it's been in accidents and how many owners and if there is or isn't any mechanical things wrong
6 of 6 people found this review helpful.
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20
Nov 17, 2022
Prompt response
1 of 1 people found this review helpful.
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Nov 12, 2022
Cars are not inspected or repaired before being offered. Every one we tested had significant problems. Nice guys, but a wasted trip.
56 of 57 people found this review helpful.
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Nov 6, 2022
Response was quick
2 of 2 people found this review helpful.
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Oct 30, 2022
Great experience
5 of 6 people found this review helpful.
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Oct 27, 2022
Great with responding, approving me for financing, and working with me but did not have promising vehicles and no descriptions of them. We even looked at another vehicle while we were there to hopefully leave with something but it was also in bad condition. We ended up wasting a trip which sucked but it is what it is. We won't be buying a vehicle from this dealer.
44 of 44 people found this review helpful.
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Oct 13, 2022
Stay far away from this place! I got lucky that I had Jerred respond to me, his complete incompetence turned me away quickly. Then I found the "showcaseautosalesripoff" group on Facebook. A lot of horrific stories on there. You've been warned by hundreds of others now, don't lose your money to this horrible business. They had a Jeep we were interested in posted on Facebook. Before driving 2 hours I asked for more pictures to make sure it wasn't rusty. Jerred's response to asking for pictures via email was to bring his laptop outside to take pictures?! Complete incompetency! After not sending the pictures, he complained about doing his job following up on leads and how he can't stay organized enough to keep the requests straight. Complete laziness! Probably ended up saving me money in the long run by not buying one of their cars! TLDR: Completely incompetent and lazy crooks, stay away!
53 of 53 people found this review helpful.
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Larry
Sep 7, 2022
The car is exactly what I wanted. They were helpful and efficient. We were in and out in 15 about min. We drove 2 states away (600 miles round trip) to get this car. We love it!
7 of 8 people found this review helpful.
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Aug 17, 2022
They were very helpful, and knowledgeable about the car I purchased. Good family owned business
2 of 3 people found this review helpful.
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Aug 15, 2022
Great customer service, Devin walked around the with me pointing out all of the vehicles they had , answered all my questions and Seth helped me the next with the paperwork, I would go back again
5 of 6 people found this review helpful.
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Aug 13, 2022
Prompt response, very honest with his answers.
3 of 3 people found this review helpful.
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Roy
Jul 27, 2022
Experience overall was good. My only problem was the price of the vehicle was too high for the mileage it had on it. My sales rep said he spoke to the manager and the manager wouldn't budge on the price. Sadly it was only a few thousand dollars. Everything is negotiable but they lost a sale.
24 of 26 people found this review helpful.
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Jul 15, 2022
Didn't visit the dealership but I would expect friendly service when I can get there
4 of 11 people found this review helpful.
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20
Jul 10, 2022
No one wanted to help me. There were several things wrong with the vehicle, sales person walked away when I was trying to get the issues addressed. Never came back around. Won't go back there again. Very disappointed.
46 of 46 people found this review helpful.
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Jun 10, 2022
They answer all my questions.
3 of 4 people found this review helpful.
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Jun 7, 2022
Very helpful and informative new car soon !
2 of 3 people found this review helpful.
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May 30, 2022
They responded faster than I thought they would!!!!
1 of 2 people found this review helpful.
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May 22, 2022
I contacted the dealership they responded quickly.
1 of 1 people found this review helpful.
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Angie
May 16, 2022
An awsome dealer!!!! Very honest and helpful...
1 of 2 people found this review helpful.
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May 13, 2022
Polite
0 of 1 people found this review helpful.
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Apr 18, 2022
Excellent Customer service, quick response
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Tod
Apr 17, 2022
Ended up purchasing a 2013 Nissan Rogue after Torrent had been sold the previous day. So far, it has been great! And Casey was very patient with us as we test drove several vehicles before decidinf on the Rogue.
2 of 2 people found this review helpful.
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Apr 14, 2022
Excellent communication! Called back and touched base in a very timely manner.
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Keyonna
Apr 6, 2022
The vehicle was listed for $9995 by the time it was all said and done I was going to pay over $22000 for the vehicle!! I was shocked! Long story short, I didn’t get the vehicle. Very frustrating, only thing I can do is learn from this experience. Find out the total price of the vehicle before you allow a dealer to run your credit.
33 of 34 people found this review helpful.
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Apr 1, 2022
Don did a great of informing me about the truck and even though I did not make a purchase. Dom showed great integrity in providing information adroit the truck. Would definitely recommend him to anybody.
1 of 1 people found this review helpful.
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Mar 31, 2022
Very happy with my experience. They were very nice and helped me throughout the whole experience at the dealership. I'm thankful I was able to get a very nice Truck for a great deal.
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Mar 24, 2022
Great experience
0 of 1 people found this review helpful.
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Mar 24, 2022
Very friendly and good to work with.
1 of 1 people found this review helpful.
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Sara
Mar 23, 2022
We bought an excellent vehicle at a fair price. Condition of the vehicle was even better than we expected and pictures were accurate. The staff was very helpful, efficient and professional.
2 of 2 people found this review helpful.
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Robert
Mar 12, 2022
It was the worst experience ever, all the photos were staged and the angels help cover all the flaws on the vehicle. When I came to pick up the truck it was dark outside so you couldn’t tell and also the it was like was rainy in Murray that day so the car had a lot of mud on the where the cars are parked his money and everything was money that day but the next by time I got home there was no lights on on the car when I left and then he told me the service engine light was on but it will go Off in a couple of hours I hadn’t been ran in a long time that’s why I just parked on but the photos there was none no lights on on the dashboard when I got home 45 minutes later there was four lights on the dash were all lit up and the next morning the car is overheating so I called Place back and ask them do I want my money back and they said oh no we can’t do anything about it I bought it but I was the last customer at seven and then I called and the next morning soon as they open and they couldn
45 of 48 people found this review helpful.
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C
Mar 6, 2022
Quick response
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dre
Feb 17, 2022
Great place worked with me on making sure the Envoy I brought was in great working condition. Heat wasn't working as well as it should be when I test drove it. So I point it out to my sales person.Dillon got it in and got the thermostat changed right away. So that when it was time for me to pick it up the heat worked great
1 of 2 people found this review helpful.
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Barbara
Feb 13, 2022
Everyone at the dealership were wonderful to work with. This was the best experience I have ever had purchasing a vehicle. I would very highly recommend this dealership.
1 of 1 people found this review helpful.
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Jan 30, 2022
salesmen were helpful and polite, but the car was badly out of tune and roared like a tank.
10 of 10 people found this review helpful.
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Jan 16, 2022
Pictures aren’t accurate. This truck has huge rust patches on the top of the bed rails and the bottom of the doors were starting to rust out. I called and asked about cosmetics and was informed that there was only a small amount of rust on the tailgate the guy said he’d go out and check and tell me but I never received a call back. So I drove over and was very disappointed. Most of the trucks on the lot are rotted out and overpriced. This lot doesn’t do safety inspections and refuses to pull any reports or do any research. Poor service and poor quality vehicles.
35 of 36 people found this review helpful.
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Perry
Jan 15, 2022
This dealer does not deserve any stars. Was dealing with them across state. Got financed and needed to go in and finish the paperwork. It’s an 1 1/2hr drive and they sold it of from under me before I could come out and finish the deal. I would not recommend this dealership to anyone.
40 of 40 people found this review helpful.
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Jan 7, 2022
Informed me straightway that it had in fact been sold.
1 of 3 people found this review helpful.
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Jim
Dec 27, 2021
No problems answering my questions
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Dec 16, 2021
Drove about an hour to test drive a Lincoln MKX SUV and it sounded like an airplane, and it was falling apart. We looked a few other cars on the lot, but the majority of what they have is as is and we were told by the salesman that they just take them in as is and put them out there. This discouraged us from shopping here.
36 of 36 people found this review helpful.
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Nov 9, 2021
Quick response from the dealership
1 of 1 people found this review helpful.
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Oct 27, 2021
The dealer sent an email, contact name and a phone number. Also, an invitation to a visit was extended, along with business hours.
0 of 3 people found this review helpful.
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Oct 19, 2021
Very good customer service I
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Oct 7, 2021
Purchased a 2011 Ford F-150 for$12K and within 2 weeks it died. Turns out the transmission failed and costs $6,000 to fix. You'd think they would tell you up front if there's something that major wrong with the truck. Don't bother with this company.
41 of 42 people found this review helpful.
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Sep 25, 2021
I won’t rate the dealer, because it isn’t right to do so on one experience, with just one salesmen. However, the salesmen I had the displeasure of doing business with, just didn’t seem interested in selling me this car. And totally disregarded the fact that I said I was also interested in a few other cars they were advertising. He didn’t know much about this car, even though it had been there nearly 3 months. The next morning he had the mechanic check it out for me, texted me a list of things that were wrong with it, and said “I don’t think you’d be interested in this car.” I texted back that I was still interested and reminded him that I have a brother that is a mechanic. He literally ghosted me and never replied to another message i sent. I purchased a different vehicle within the week. And actually spent more money than I would have on this car. Their loss. I was even willing to drive 2 hours from home to purchase a vehicle from them….next time I won’t even consider this dealership
32 of 32 people found this review helpful.
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Sep 23, 2021
Always willing to assist
1 of 2 people found this review helpful.
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Dan
Sep 7, 2021
I drove 3.5hrs to pick this up. Texted them, called them, was in communication with them all day as I drove there. They sold the truck the minute I walked on the lot. Beware to only go here with the expectation that you have to buy whatever is available at the time you get there. I can't rate their actual service, but I was really upset that I had to drive 3.5hrs back without the truck I wanted.
37 of 38 people found this review helpful.
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Sep 2, 2021
Please notify Halley she did a great job
1 of 2 people found this review helpful.
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Sep 1, 2021
They were good
2 of 4 people found this review helpful.
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Aug 14, 2021
Showcase contacted me promptly the next day. Communicated by texting numerous times. Answers all my questions.
2 of 3 people found this review helpful.
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Aug 3, 2021
Prompt courteous service.
1 of 1 people found this review helpful.
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Miraj
Jun 22, 2021
Quick response
1 of 2 people found this review helpful.
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Lola
Jun 15, 2021
It was a great experience, I ended leaving in my new car and I absolutely love it! ❤️
1 of 1 people found this review helpful.
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Disappointed Customer
May 27, 2021
The prices on these trucks for the conditions they were in were absurd. Rust so bad cab corners were see thru. Tires so bald they are unsafe for the road. I understand the rust part but trying to sell a truck with bald tires for $15k is insane, and completely unsafe
25 of 25 people found this review helpful.
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20
May 8, 2021
Though they appear to be nice enough. I drove 100 miles was approved for a loan and they tried to sell me a car with a $2500 repair needed on a 9k dollar car. I got the feeling that had I not caught it they definitely weren't going to fix it. Also and this should have givin it away but the dealer was horrible with english in his texts. He NEVER returned my text messages till after 1 to 2 days. Overall I would stress caution. Most vehicles on there lot are high mileage and look decent enough but again they don't, either really know what they are selling you or they do and they do not forwarn you about non working items on their vehicles. It's up to you to really know cars when you are buying from these people. 2 Stars only.
24 of 25 people found this review helpful.
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Apr 9, 2021
Would not tell me about the history of a car, so I mentioned I wouldn’t buy from a dealership that couldn’t tell me that and so he hung up on me. Worst experience ever! Deserves zero stars.
39 of 40 people found this review helpful.
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Apr 3, 2021
visited this dealership and test drove 2 vehicles. before even getting into them you could see issues, actively leaking fluids and smoking
28 of 29 people found this review helpful.
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Brandon
Dec 9, 2020
What an arrogant dealer, they won't even provide a carfax for their vehicles. They act like you are bothering them by calling.
32 of 32 people found this review helpful.
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Dec 6, 2020
They contacted me once with no follow-up, I drove up and no one came out to assist me
22 of 22 people found this review helpful.
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Ray
Nov 30, 2020
Good contact just not what I wanted.
1 of 2 people found this review helpful.
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20
Nov 19, 2020
They contacted me right away. I just decided I wanted a car with less miles.
2 of 3 people found this review helpful.
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30
Nov 9, 2020
Great Vehicles. Great Service.✌
0 of 1 people found this review helpful.
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Oct 24, 2020
Awesome time I was a first time buyer and the dealer was prompt and reliable with helping me finding a car right for me and with in budget I would recommend anyone who is looking for a car to go to showcase and get a car
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Sep 20, 2020
This dealership had a lot of vehicles in their lot. We looked at several, each was dirty inside and when we started them you could tell they were not safe to drive. One was so loud, we asked them to put it back. We were looking at the jeeps they had available.
22 of 22 people found this review helpful.
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Sep 18, 2020
This a horrible experience! Customers can't go into the dealership office - must wait outside to talk to sales personnel. Almost every car we looked at had some minor to major body damage (rust, dents, dings, scratches). The 2010 Flex we tried to test drive had a frame that was disintegrating almost right before our eyes! All 4 tires were low and my husband got out to look at that and noticed a large portion of the frame was just dangling in mid air. He told me to get out immediately. We returned the keys and high tailed it out of there! Do not waste your time purchasing any vehicles from here. They told us they get almost all of them from auctions.
24 of 24 people found this review helpful.
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20
Sep 8, 2020
They responded with great feedback and answered all my questions
0 of 1 people found this review helpful.
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Steve
Sep 4, 2020
I never visited them. But they seemed friendly.
2 of 3 people found this review helpful.
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Lisa
Aug 31, 2020
Terrible. The dealership would not let anyone inside, even those making a purchase. They new nothing about the car, had not even inspected it. The car had many defects not disclosed in the listing: a crack in the windshield, rust spots, a crack in the bumper, an airbag light on, and they let us test drive it completely out of gas. I would not recommend this place to my worst enemy.
22 of 23 people found this review helpful.
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Aug 22, 2020
Salesman was nice guy. Truck had to must rust for my liking
6 of 6 people found this review helpful.
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Daimion
Jul 17, 2020
Found a 10k+ discrepancy in the mileage. Advised the dealer & the price didn’t change to reflect 10,000 miles difference. Seems shady to me
17 of 17 people found this review helpful.
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Jody
Jun 29, 2020
Cory was great and we are very pleased with our purchase. No pressure easy deal!
Is this review helpful? Yes | No
Jun 19, 2020
I purchased this vehicle online, I negotiated price of vehicle with salesman Domingo and Zach sales manager. We agreed on final price including tax and all fees, included in final price a temporary tag fee was included. When vehicle was delivered to me in Indiana, no temporary tag was provided as well necessary paperwork to show of purchase and to transfer title. When I brought this issue to their attention, they gave me a false response to why I would not receive a temporary tag after we had negotiated the deal. I have bought many vehicles online, I have never experienced a transaction this bad ever! Buyers please beware, they are not trustworthy. Please believe negative comments regarding this dealer, I should have. P.S They take good photos of their vehicles don't be deceived, their photos do not tell the truth of quality of their vehicle.
45 of 45 people found this review helpful.
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May 25, 2020
Horrible cars, every one had to be jumped, every one had the check engine light and we never even made it to the stop sign down the road. Drove five vehicles, all were lemons. Salesman didn't know which vehicle was which, didn't know anything about any of the vehicles and didn't care about the customers. They don't even change the oil when the cars come through! Avoid at all cost!
36 of 37 people found this review helpful.
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May 19, 2020
When I inquired about a particular vehicle the dealership responded that they were too busy to give me any details on it and that I was welcome to take it to a mechanic. I visited the dealership and found the specific car on the lot and it was in terrible mechanical condition. Bungee cords all over the engine, oil leaking everywhere in the engine bay and onto the pavement. These were obvious issues that could have reported to a potential customer. It's this lack of attention and the indifferent "take it or leave it" attitude towards customers that indicated to me that this is less a true dealership and more of an "as-is" wholesale lot. Very risky. I'll take my money elsewhere, you should too.
37 of 37 people found this review helpful.
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Anton
May 16, 2020
Great experience
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Stephen
May 9, 2020
They reached out but i have not responded due to Financial uncertainty
Is this review helpful? Yes | No
May 5, 2020
They reached back to me in a timely manner and were very helpful on getting me into the car I need
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May 4, 2020
Good response
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Apr 22, 2020
I received one response and then all communication stopped. I tried emailing them twice to see if they wanted my business or if they could help me and I never heard back. Moving on ....
18 of 18 people found this review helpful.
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Apr 5, 2020
They texted me back right away despite being closed due to covid 19 shutdown.
2 of 4 people found this review helpful.
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Apr 1, 2020
Very quickly replied very happy
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Mar 26, 2020
They treated me like crap they didn't want anything to do with me over. I took me 5 or six times to get them to answer me. Over all worst dealerships I have ever dealt with.
18 of 18 people found this review helpful.
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Mar 15, 2020
I was contacted right away . do to the current state of the country I have not been able to go do business with them
0 of 1 people found this review helpful.
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Joe
Mar 11, 2020
They were polite and quick to respond.
0 of 1 people found this review helpful.
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Feb 24, 2020
email the dealership the salesperson email me back I called and left contact information but never got a return call
14 of 14 people found this review helpful.
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PETE
Feb 19, 2020
They responded to my email the very next day. Unfortunately, I found a different vehicle to look at.
1 of 2 people found this review helpful.
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Feb 1, 2020
Never been there yet to look at the vehicles. They responded in a timely manner
2 of 5 people found this review helpful.
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Jan 26, 2020
They was all nice and I was able to get the car I wanted. :)
0 of 1 people found this review helpful.
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Jan 14, 2020
Good experience.
1 of 5 people found this review helpful.
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Nicola
Jan 10, 2020
I will never shop at this place again in life. First of all, they said they tried to contact me and got my voice mail which was a lie, not only did I not have a missed from them but no message either. The 2011 Terrain I purchased the heat only works on 1 setting(high), before I could get to the freeway the front end started rattling so bad I did not think I would make it back to Detroit with the vehicle. The back lights on the hatch do not work also, the hatch was full of water. If the place was still open, I would have immediately return the vehicle to them. When I contacted them on Monday with my issues, not only were they rude but unwilling to do anything about the issues of the vehicle.
34 of 36 people found this review helpful.
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Sara
Jan 10, 2020
Took them 3 hours to replace a "sensor" salesman was nowhere to be seen in that time. I had questions about financing and he assumed I magically had a check for the correct amount of everything? Then when it came down to the very end after spending all day there my credit union wouldn't finance the car because it was manufactured in Canada! Needless to say it was a blessing in disguise because I ended up going somewhere else and found something way better. After sitting there all day and watching the operation of this business it became a shaddyier place by the minute.
21 of 21 people found this review helpful.
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Christopher
Jan 9, 2020
Dealer contacted me in regards to the vehicle I was interested in. The response time was remarkable. Thanks for everything
1 of 2 people found this review helpful.
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Ward
Dec 24, 2019
They responded quickly, very polite.
1 of 3 people found this review helpful.
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Dec 20, 2019
It was a good experience
0 of 2 people found this review helpful.
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Dec 12, 2019
They were absolutely unprofessional!! I had called about a charger and let them know i was coming from far away and they sold it right before i got there ! worse place to go . nobody in the office was enthused and everyone had very poor salesmanship.
18 of 21 people found this review helpful.
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Perez
Dec 2, 2019
I was definitely satisfied with my experience
0 of 1 people found this review helpful.
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Nov 23, 2019
REALLY REALLY REALLY look closely to the vehicles. I called and asked if anything was wrong with this vehicle before driving 250miles! The guy said he would go check and take it for a test drive himself. I told him that it seemed to good to be true. He called me back a little while later and stated that it probably needed brakes. We drove up a couple days later, only to find the car had significant rust and body damage. We started to look at some of the other cars only to see the same thing. They all look awful!
24 of 25 people found this review helpful.
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Kim
Nov 17, 2019
Fast response
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Nov 13, 2019
Derek Hope was a great salesman. He spent hours back and forth on the phone with me. I ended up purchasing a beautiful Ram from him. Highly recommended!
1 of 2 people found this review helpful.
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Oct 29, 2019
Cool
0 of 1 people found this review helpful.
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Ronald
Oct 2, 2019
Couldn’t really answer questions about the car but from the website they seem to have decent clean cars.
2 of 5 people found this review helpful.
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Melissa
Sep 12, 2019
I replied to the email that was sent to me and they never responded back. I guess they didn't want to make a sale.
16 of 18 people found this review helpful.
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Aug 29, 2019
They called right away. I didn’t return the call only because I decided against a Lincoln. My decision was no reflection of this company at all.
2 of 3 people found this review helpful.
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Chris
Aug 24, 2019
Friendly people, relaxed atmosphere and very helpful
1 of 2 people found this review helpful.
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40
Aug 16, 2019
Very fast response and answered all my questions as well. If I wasn’t as far away as I am I’d have gone there by now. Still plan on it when I can because they seem to get quite a few vehicles that fit what I’m looking for.
1 of 3 people found this review helpful.
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Jul 21, 2019
They responded right away. Great follow through.
0 of 1 people found this review helpful.
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Jul 20, 2019
Very prompt response and helpful.
0 of 1 people found this review helpful.
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Jul 10, 2019
They were kind and didn't rush us very patient.
0 of 1 people found this review helpful.
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Jul 4, 2019
asked to take the car to my mechanic. told the car can't leave the city. had to find a mechanic there. every dealer but this one has allowed me to take the car to my mechanic.
16 of 17 people found this review helpful.
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Brad
Jul 3, 2019
Purchased a 2011 SUV with 97,000 miles from Showcase Auto Sales and found out shortly afterword, when a major engine problem emerged, that the vehicle did not have the original motor. The motor was a 2009. This was not disclosed by Showcase. Upon calling Showcase and explaining the situation, there was zero effort to resolve the situation and I was hung up on. Ended up replacing the entire motor. Very negative experience with Showcase Auto Sales. Would never work with them again and would not recommend them to anyone.
43 of 43 people found this review helpful.
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Rodney
Jun 19, 2019
Good
Is this review helpful? Yes | No
Heather
Jun 13, 2019
Great! Helpful!
0 of 1 people found this review helpful.
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Sam
Jun 9, 2019
Great
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Jun 6, 2019
Sales person responded when I first inquired about a vehicle. I emailed him back with a few questions and no responce. I drove 1 1/2 hours to see this vehicle and it was a waste of time. The windshield was completely shattered and the truck was filthy. No effort to have it cleaned. Complete waste of time
28 of 28 people found this review helpful.
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Theresa
May 28, 2019
Everything was excellent
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May 21, 2019
Would have loved to purchase, just too far. Up front and pleasant to deal with.
1 of 2 people found this review helpful.
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Krystal
May 3, 2019
We didn’t get this car but we did find another one there. The only 2 things I didn’t like is that they don’t use Carfax and you can only test drive around this 4 mile block that the sales guy has to go with you on.
11 of 12 people found this review helpful.
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Mary
Apr 30, 2019
Great Experience. Bought the vehicle!!!
1 of 2 people found this review helpful.
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Apr 22, 2019
I had $7,000.00 cash, and the "Boss" wouldn't go down on the price $500.00 on a car that had 209,000 miles and was on cargurus for more than 60 days...oh well. Thank you for refusing my offer... I found a better deal!!
43 of 43 people found this review helpful.
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Mandy
Mar 19, 2019
We excellent! I bought this vehicle. They knocked money because of the crack in the windowshield. They also got my car insurance at a cheaper rate.
4 of 8 people found this review helpful.
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Carol
Mar 9, 2019
I called and spoke to zach he did say the car was still there. i drove from landing to look st car. when i got there no place to park and went in no one person asked if they could help. I would not go back. too many cars on there lot, therefore no parking for the customers. dont go on a saturday
23 of 26 people found this review helpful.
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James
Mar 6, 2019
Bought a different van as this one was sold Lonnie was very helpful
2 of 2 people found this review helpful.
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Feb 14, 2019
Excellent service
3 of 8 people found this review helpful.
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Jennifer
Feb 13, 2019
They replied initially, but I haven't heard from them since. With their location being so far from me, email communications would have been nice.
10 of 12 people found this review helpful.
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Feb 1, 2019
Fast response
2 of 3 people found this review helpful.
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Michael
Jan 23, 2019
Very helpful.
2 of 2 people found this review helpful.
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Jan 17, 2019
They was great
2 of 2 people found this review helpful.
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Shannon
Jan 12, 2019
Fast and gets you pre approved over the phone !
1 of 1 people found this review helpful.
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Jan 7, 2019
No pressure sales, and super friendly staff. The sales lot was massive and there were plenty of options. I ended up purchasing two vehicles from them.
4 of 7 people found this review helpful.
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Mike
Dec 31, 2018
Talked to salesman about cars I was looking at and he was very knowledgeable. Haven’t made a purchase yet....
2 of 4 people found this review helpful.
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Dec 28, 2018
A great place to find good deals
3 of 4 people found this review helpful.
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Nick
Dec 27, 2018
I already had gotten the Loan and talked to the guy several times to get the info I needed to buy the truck and he sold it right before I bought it
17 of 19 people found this review helpful.
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Todd
Dec 19, 2018
Great
1 of 5 people found this review helpful.
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Christopher
Dec 16, 2018
Friendly professional staff. Made purchasing as simple as possible!!
1 of 2 people found this review helpful.
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Dec 14, 2018
He wa helpful in letting me know about the truck and polit
2 of 4 people found this review helpful.
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Michele
Dec 14, 2018
he left me a message and plan to contact him today
2 of 3 people found this review helpful.
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Dec 10, 2018
Car was as described and price fairly, smooth transation, on the road in an hour.
2 of 4 people found this review helpful.
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Dec 5, 2018
Great
1 of 2 people found this review helpful.
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Trayveion
Nov 15, 2018
Helpful
1 of 5 people found this review helpful.
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Katherine
Nov 8, 2018
They were prompt on coming back to me.
1 of 6 people found this review helpful.
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Nov 5, 2018
Very upset. Got approved for the truck and they were suppose to be holding it for me and found out it got sold out from underneath me. Very upset.
22 of 24 people found this review helpful.
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Oct 25, 2018
Very Informative and helpful.
2 of 9 people found this review helpful.
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Oct 17, 2018
Car was in a very bad state with broken lights n interior.
21 of 24 people found this review helpful.
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Valerie
Sep 12, 2018
Responded the next day.
3 of 10 people found this review helpful.
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Jim
Aug 13, 2018
I researched multiple cars at their dealership. I drove 45 minutes to test drive multiple cars. I paid to have two cars inspected by a mechanic. We negotiated and agreed on a price. I returned when I said I would - that same day. They sold the car out from underneath me.
40 of 46 people found this review helpful.
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Ricky
Aug 3, 2018
Gives you the run around multiple times. Says they have you approved at payments you like. Then turn around and say oh you dont want payments that high. Then up the price of the vehicle you where wanting by $2500.00 I do not recommend this dealership they are a joke
39 of 44 people found this review helpful.
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Rick
Jul 26, 2018
Horrible dealer. Do not buy a car from them. Drove hour and a half to view a car interested in. Was in very poor shape. Checked other cars on lot and found another one we wanted. Went to test drive. Flashing engine light. Sales man said they would service it and call us back. Never heard a thing from them. Called multiple times to check status excuses everytime. They do not check out the cars, they dont service them, pretty much halfway clean them from auction to lot. If the prices were good it might be worth it but most everything is at book value for junk. Stay away from this place. Look at the other reviews. They sell junk and will not do anything to help you after sale.
47 of 53 people found this review helpful.
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Jul 20, 2018
Better business bureau rated a C+ with 64% negative reviews. They do use tactics to take advantage of buyers. They keep the test drives very short as the dealer guides you in a square that involves four right turns and a total of two miles. I asked to have a car I was interested in to be inspected by a third party and they required a nonrefundable $200 deposit to do so. The inspection revealed over $860 worth of suspension problems and a failing transmission. I discovered that they changed a worn tire to cover up the suspension problems which they chose not to disclose. After realizing they tried to sell me a bad car I tried to get the $200 back but they would only let me apply it toward another vehicle on the lot. So, whether the inspection went well or not they at least were going to get $200 dollars out of me. I drove another car that was on it's last legs and then decided it's better to walk away from $200 than to give them my business. There is more but this tells enough.
70 of 76 people found this review helpful.
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Jamie
Jul 12, 2018
I bought a Suv from them. The bearing was so bad I had to have it towed home 50 miles and it was not cleaned before it was sold and a male cat had sprayed in there from previous owners and the smell is there even after a deep clean detail. There is numerous engine problems that showed up after I left
38 of 46 people found this review helpful.
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Jul 8, 2018
I will just say the facts about my experience and you judge: - I bought a used car, AS-IS, no warranty. - Showcase auto sales gave me $700 off the sticker price during the negotiation. - On the way home, the check engine light came on. - I immediately called Showcase auto sales. They said "you should get that checked out". I said, "but i just drove it off the lot" and asked for them to check it. - They said they had honored the contract and have no obligation to fix anything. True- They don't have any obligation. - The car was checked, and 10 codes popped up under the check engine light. - I had to drive a rental car for a few weeks, and eventually just bought a new car. my opinion: While they had no obligation by law to help, they did not and instead was combative with me from the start. Any good dealership would have helped in some way. Aside from the car not working, the customer experience was terrible also...
50 of 57 people found this review helpful.
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Jun 7, 2018
Aaron and Ryan were absolutely Awesome! Very knowledgeable, friendly and helpful! Best car buying experience I have ever had! I will definitely come here again in the future when I need another vehicle :-)
15 of 30 people found this review helpful.
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Mike
Jun 1, 2018
Matt was awesome to work with. I would highly recommend finding your own financing and taking someone who knows a bit about vehicles with you. But it is a used car dealership. You can't expect every car to be perfect. Just go in prepared and they will work with you.
13 of 23 people found this review helpful.
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May 6, 2018
Good
13 of 25 people found this review helpful.
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Fred
May 5, 2018
didn't follow thru , told them what I needed and never heard back.
19 of 25 people found this review helpful.
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Ty
Apr 27, 2018
The people are nice but what they dint tell yippy is the interest rate is very very very high make sure you ask before my they will suck you right in before you know it you would have signed a high-interest-rate and won't realize that you get home watch out
28 of 36 people found this review helpful.
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Chris
Apr 23, 2018
Very unprofessional and lies not happy. Mis represent cars in hope to get a sale. They told me they can't fianced through certain provider but they never ran credit! Funnier thing is I got car through another dealer for more expensive car. Very sappy dealer
31 of 39 people found this review helpful.
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Mar 1, 2018
This dealership was great. It was packed with people but they got right in and out driving an awesome vehicle. I would defiantly recommend them to everybody.
9 of 21 people found this review helpful.
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Jackie
Jan 22, 2018
1- Showcase said they were just off I75......not true.....more like 25 minutes off I75 2-When I get into the car for a test drive the check engine light is on- which is not on the pics or description I reviewed online and was not mentioned when I called and still is not! 3- large crack the entire length of the front window
45 of 52 people found this review helpful.
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Maher
Nov 30, 2017
Truck was not clean and had large amount of body damage and dealer was not willing to negotiate price or repair options
51 of 56 people found this review helpful.
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Oct 24, 2017
Spoke to James. Great guy, experienced and very friendly! 5 stars for James,3 stars for the dealership for making me drive an hour and not willing to take my trade-in vehicle.
27 of 32 people found this review helpful.
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Dale
Oct 13, 2017
Very helpful answered all my questions
8 of 16 people found this review helpful.
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Dawn
Oct 7, 2017
They said it was clean no rust. I got there after they ran my credit and it was nothing but a rust bucket. Very misrepresented
49 of 56 people found this review helpful.
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Oct 5, 2017
Auction cars/trucks from Canada, Price shown is the price, no bargaining. Still feel like I got the truck I wanted for good price. Better selection of trucks than anywhere else. Financing went smooth, added 4 yr warrantee to payment.
18 of 22 people found this review helpful.
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Oct 5, 2017
The people were really helpful and friendly. The vehicle I went to look at was awful. I understand it was old, and high mileage at a cheap price. But the vehicle was not road legal. And that says a lot about the company to me. The exhaust was broken at the header, that's a pretty easy fix 4 them and should have been taken care of before anyone drove the vehicle.
39 of 43 people found this review helpful.
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Sep 12, 2017
My questions were answered promptly.
8 of 21 people found this review helpful.
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Ron
Aug 30, 2017
Good response time with Zack
10 of 17 people found this review helpful.
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Aug 23, 2017
I read the other reviews some said, "when they drove a long distance the vehicle had a flat etc. One person bought a vehicle and didn't even make it home," then I emailed and:" I told him that I was hours from him and didn't want to drive so far if there was any thing wrong with the vehicle, he emailed me back right away and said," "It was available." That didn't answer my question so I bought a beautiful car 45 miles away. I don't know if it was a salesman or the owner, but if it would have looked good, ran good I would have bought it, we'll never know that question?
46 of 56 people found this review helpful.
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Scott
Aug 11, 2017
Cars are not in the condition as listed. Sales people were only interested in getting me on the lot, didn't care I was driving 2-1/2 hours one way. Sales did not return my calls or work with me other than to try to push financing after I specifically told them "I don't finance".
51 of 54 people found this review helpful.
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Jul 29, 2017
I will never do business with this company! I inquired about a truck 2 weeks ago and was told it was still available the next day my husband called about it and was told they were busy and the salesman would call him back. We have yet to get that call! Then yesterday I emailed and ask if another truck was still available and received a email at 6:27 p.m. (after they closed) and was told yes it was. We drove over a hr. to see it today and it had been sold the day before!! Customer service SUCKED!
57 of 61 people found this review helpful.
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Jun 14, 2017
Responded with info
5 of 10 people found this review helpful.
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Steve
May 23, 2017
Contacted back and forth a few times didn't get the results I wanted. I prefer to deal through email at thus time until I am confident of the truck I wish to purchase
20 of 20 people found this review helpful.
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May 8, 2017
Zack was helpful and tried his best to sell me a vehicle. He was able to answer most of my questions. He did not make the sale because I had found a newer version of the same vehicle with fewer miles , for less money. He could not match it. The dealership did have a decent selection and would have been my next choice if the other vehicle was unavailable.
23 of 27 people found this review helpful.
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Les
Apr 29, 2017
Truck was as expected. Purchased. And love my ride. Great deal for me
12 of 17 people found this review helpful.
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Linda
Apr 5, 2017
This Yukon had many problems !! First it didn't start needed to be jumped twice ! Second the mileage listed says 148,000 - but the oil change sticker on window ( there was a smiley face large sticker over it on the outside ) states next oil change was to be at 234,000 on sticker !! Really !! WTH !! The guy that helped was nice but ,I had to go in and get somebody to help me !! And the guy didn't know jack about this Yukon !! I asked what does it mean -engine stability was showing up on dash ! He didn't know I had to look it up ..test drove and the Yukon down the road felt rough ,not a smooth drive ! I know the Yukon is old but come on !! If the engine really has more miles than reported than that could be the reason ? My son put a device on it to show problems while driving ...guess what nothing showed up ! Even the problem mentioned above ( by passed perhaps ) the mechanic on site said it was a great running Yukon !! Umm ya ,it is if you're getting paid to say that !! I really wanted this Yukon ,but my brother came out and looked it over too said they didn't do anything to it including the fact a oil change was needed .. they were willing to work out the price with my van for trade in ...the service wasn't what I expected ...the guy helping me just walked away !! Guess my 5,000.00 really wasn't needed that day ! On the Yukon or any other cars/ suvs ...people are on fixed incomes !! Looking to get honest cars / suvs for sale ,not another investment into major repairs !!
75 of 82 people found this review helpful.
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Michele
Mar 10, 2017
found exactly what we were looking for, in & out in a jif!
9 of 13 people found this review helpful.
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Felicia
Mar 1, 2017
Wonderful Staff && Excellent Service!
6 of 13 people found this review helpful.
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Ron
Feb 17, 2017
Naught a car two hrs later the motor was knocking ,called them back they told me they could not help me and to call the extended warranty it's been two week s and I have no car
66 of 68 people found this review helpful.
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Dec 29, 2016
Quick response
5 of 14 people found this review helpful.
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Jan 24, 2017
Response from current dealership:
Thank you for the 5 stars it is greatly appreciated!
Dec 17, 2016
Very quick response time
2 of 16 people found this review helpful.
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Jan 24, 2017
Response from current dealership:
Thank you for the 5 star review Cynthia!
Dec 14, 2016
We had purchased multiple cars from this dealer in past. This speaks for nothing because unwilling to budge when it comes to price this time around
39 of 45 people found this review helpful.
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Jan 24, 2017
Response from current dealership:
I apologize we we're unable to come down to the price you offered Sharon. We have the lowest prices around and the week you guys came in we had just did a huge price reduction on all of our inventory. We don't mark our vehicles up high like the bigger stores. We're just a small dealer and we have very little mark up so that we can assure our customers get the best price right off the start.
Dec 6, 2016
Every vehicle I looked at or test drove had serious mechanical and cosmetic issues, some safety issues. Dealer acted like they did not know about the issues or downplayed very obvious problems with the vehicles. If you plan on selling cars, at least make sure all the warning and check engine lights are off and the brakes work when doing a test drive.
60 of 64 people found this review helpful.
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Jan 24, 2017
Response from current dealership:
We apologize that you were unsatisfied with your visit to us. We have over 400 vehicles available that range from $995 to $29,995 and anywhere from 4 years to 20 years old with over 100,000 miles. We offered to show you vehicles with a little higher value that would have less cosmetic issues and or need brakes, but you said you had to stay within a budget which was completely understood and respected by us. Unfortunately some vehicles that are used and nearly 20 years old are going to have some cosmetic blemishes and potentially need brakes.
Ben
Nov 27, 2016
Very polite good seller
5 of 12 people found this review helpful.
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Cory
Nov 23, 2016
Drove an hour and a half to look at a car and wouldn't move a dollar on price and the car got a flat tire
47 of 52 people found this review helpful.
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Phyllis
Oct 29, 2016
Vehicle was sold the week before my scheduled arrival. Salespersons was courteous and accommodating. Would like to do business with dealership at another time.
10 of 16 people found this review helpful.
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Monica
Oct 15, 2016
The sales man was nice enough but, he failed to tell me that there were 2 rust holes in the back of the cab. I drove 35 miles to find this out. I took one look at it and told him not to bother opening the door for a test drive. He seemed suprised that I didnt like it. I told him I did but was not interested when I saw the RUST on it. I think he thought a Widow like me would still buy it.
48 of 49 people found this review helpful.
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Mar 7, 2015
Great service
2 of 12 people found this review helpful.
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Allen
Dec 24, 2014
Good
0 of 8 people found this review helpful.
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Herb
May 31, 2013
Dealt with Chad Harcourt. Very pleasant experience. Vehicle was exactly as represented by phone. Purchased the vehicle and am very happy with it. Have recommended Showcase to friends.
1 of 4 people found this review helpful.
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Jan 24, 2017
Response from current dealership:
Thank you for the referral's and the 5 star rating Herb!  
Mar 19, 2013
While the car looked good in the picture, mechanically it was terrible. When I called to ask questions before I drove the 185 miles, they said that it "drove fine from the auction". They could not tell me if the 4-wheel drive worked or why the driver side tire was actually the spare. We test drove another vehicle which in the same price range. While it was mechanically fine, the body was rusted out in many spots. They would not negotiate price and pretty much said they were done dealing with us. I would never recommend this used car deal to anybody.
21 of 21 people found this review helpful.
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Jan 24, 2017
Response from current dealership:
Mel, we apologize that you were unsatisfied, but you offered us thousands under our asking price. Unfortunately we don't mark our vehicles up to where we can take thousands off. We tried to explain that to you and you only left us with your response of "I guess you don't want my business" We did want and do want your business we strive to earn every customers business. But unfortunately we can only take so much off a vehicle as we don't have big mark up margins in our asking prices as we are a small dealership.