Show Me Auto Mall

I asked about a specific vehicle. It was still waiting on parts a year later. Kept trying to sell me something else that was no where near what I was looking for before answering about the initial question. Then continued to try to sell me something else I didn't want

Makes a effort

The sale went alright. However, there were some hidden add ons that I think are just a way to get more money. Example, lifetime nitrogen fill for tires. I don’t live in the state. How am I going to get free nitrogen? I was told I would get $1000 off if I went through their financing process rather than finding my own. After getting this set up, I asked about the discount. Answer was that if I had used my own financing or paid cash the original price of the truck would have been $1000 more. Is that fraudulent?

They made the buying process the easiest thing ever

Responded quickly

Yes, they have been very responsive and helpful.

Ignored my question and sent repetitive emails and responses over and over again until I blocked them

Very kind and polite and honest

Prompt response. Interior color was disqualified.

Don't waste your time here if you actually want to trade a vehicle in... Appraised for one price then showed up and $2k lower because supposedly their Appraiser was new and didn't know what he was doing? HUH? After the low ball offer there was no help with the rest of the deal and would not honor their original appraisal.

Very helpful first start but didn't close any deal car lot said I have to finance thru then even with ny Westlake approval very misleading.qSo what's the purpose of the prequal with Westlake??

They were very helpful and explained everything to me. They were very busy but kept things moving but still took a long time because of the number of people buying a car from them.

Put a deposit down on a vehicle while it was still being ran through the shop then found a vehicle that fit me better they gave the deposit back no questions asked but at the same time most of there vehicles are from the auction

Great communication

Very bad, the car was not even for sale it was for auction. The pictures were misleading and the inside was tore up but not show .

They were quick to get back to me, unfortunately the Accord had just been sold.

Good folks

Been in contact with me

Helped me get my daughter a perfect first car for her Sweet 16! Treated me and my parents great! Finance and paperwork was simple, thanks to them.

They contacted me right away. I bought a different vehicle.

Really helpful and very friendly!

Several attempts to contact me regarding this beautiful truck I just wish I could afford it. Merry Christmas

Was very honest with me. I will be using them again.

Dealer did a bait and switch. Are you still coming to see our 79 trucks in stock. No I am coming to see this one. Oh its not actually here. It is at another lot because it had the DPF deleted. Do you still want it? Why wasn't that in the posting then?

Show me auto in Harrisonville Missouri very good staff very helpful and will look to do business with him in the future

The internet sales manager was informed of a bad engine after I inquired about it. But she was very responsive to my questoons.

I Would never do business with show me auto. They listed a Wrecked truck and didn’t say Anything about it. Until the day. I was going to come take a look at it. Shiann the sells men texted me some pictures and said the price online is with The cosmetic issues not being Addressed. But online the post says it’s a clean Well-maintained truck Nothing about it being wrecked. I would say they had to mean people Require about it. And now they want more money

Worst place I have worked with, they send you all these emails, but never get back, then they do they say sorry got rid of everyone of the 300 we auction them off ,but they was trying to sell them just a day or so ,Worst place to even talk with let alone trying to buy a vehicle from them,

They were very helpful and helped me with the purchase of my new car

Excellent job

They reached out to several times and we’re professionals. I don’t like how their price is contingent on who finance the deal. I have my own financing and I am a possible cash buyer if the deal works. They kept adding costs until the final price was higher than the advertised price. Other than that, I had a nice experience with these folks!

Quick response and very helpful. Top-notch customer service!

Very nice. Polite and helpful.

Great dealer. Really good communication.

Yes, he (sorry, I don't remember his name) was helpful, and did not pressure me after I realized I didn't want the car

Easy to work with

They are very responsive and seem to care about getting you into a vehicle

Good experience

It was a pleasure doing business with them

Very responsive

they would not deliver to my home for the price advertised

Got back with me immediately and gave me the details I needed. They shared additional inventory and even followed up with a personal phone call.

I set up an appointment to test drive their 2008 Chevy Equinox on a Saturday. That Saturday morning, I received two text messages asking me to confirm the appointment. The first was automated, but the second was from a sales associate. I asked if there was a problem and the sales associate replied, "no, we were just checking". The afternoon appointment time arrives and I take my daughter with me to help me look at it. When I arrived a different sales associate takes me to his desk, leaves to find out about the car and when he returns, he tells me that the car was sold yesterday. How do you sell a car and then not only keep an appointment to have someone test drive it, but have a salesman text you to confirm that you are coming out to test drive a car that you already sold. I was not impressed with the way that they do business. I will not be going out there to Show Me Auto in Harrisonville ever again.

I did not purchase the pickup. The salespersons were easy to talk to and sent me pictures as I requested them. The vehicle was almost exactly what I wanted but I did not want to pay 1000 for “insurance.” They also have a 495.00 doc fee. The other bonus is that they told me before I made the three hour drive. I’ve since learned to ask those questions up front.

Friendly affordable

Got back to me in a timely manner. Answered all my questions.

Very nice and informative

Bought my car from them and it was quick and painless. I would recommend using this dealership!

Dealer responded very quickly to emails.

Goot

Excellent response to inquiries and friendly staff.

They contacted me right away! Very pleasant and not pushy. If I had any questions about anything, they left their name and told me to contact them anytime. They were there to help! I liked that a lot. Thank you!

They were directive.

Don't do anything on line with them they don't have a clue what they are doing. Drove an hour and forty minutes one way and they didn't even have the truck they were advertising.

Easy to deal with, no issues. Easy process to purchase my truck.

Friendly and a good experience

This dealer went over and beyond to assist me during the "inquiring process." Although I didn't make the purchase, it was pleasant working with them.

They answered all my questions did not purchase a vehicle during this interaction.

This is not a reputable dealership. They told me I was pre-approved then said they never looked at my credit application. I saw them harassing people and yelling at them if they said they wanted to think about purchasing a vehicle. They got really loud and were trying to strong arm them. They advertise a warranty but it has to be purchased. They also add 1000.00 to every vehicle’s price that you MUST pay to cover 1 oil change and air in tires. Very sketchy place. Bought a vehicle elsewhere!

Heard back very quickly and was sent the Carfax. However, I had to point out it showed the car was already sold. A week later I hear from another gal telling me the car is still available and would I like to come drive it. So two different people tried to get me to come drive a car they didn't even have anymore.

Good helped out slot

Excellent

Don't sign the buyers order until you’re ok with what’s on there. Once signed, the dealer will not allow you to back out not even if its hours later. This dealer used lies and deception to make the Sale. Once the sale was made they refused to cancel the contract even though i contacted them hours later. The only reason i don’t give them a worste rating is because they did remove some stuff from the contract, the car i got was undercalued, and they arent the only dealers with deceptive practices. Overall, it was typical Dealer BS which nets them an average score. I would not reccomend this dealership.

Contacted them, went to see a car.... was told it was gone (which it wasnt)....and they tried to sell me some other vehicles I wasnt interested in. And then got called later on saying the car I wanted got a addition to it.... contacted them again with even more interest in the vehicle, and then got no response.

Responded but were not helpful don’t think o would even look at them again

Best experience ever got a new car for a great price quick smooth easy process

Vehicle had more miles than advertised and they was pushing me into a newer vehicle with higher payments

They responded fast to my email and answered all my questions.

I did not end up going to the dealership, but they were very jelpful and redponded same day.

Very resposive and helpful with information.

Great information very helpful I just never made it to the dealership.

Very nice and helpful.

They were very helpful and prompt in getting back to me. I went to test drive the vehicle and all went well until they low balled my trade. They never looked at the car only pulled up numbers and gave me a value. Didn’t seem like they wanted to sell me the car very bad!

Quick response.

Was told a truck was there and set up an appointment to see it. When I arrived it had been taken to another dealership and after two hours of waiting was told it was sold.

Terry was terrible. Didn’t know prices of cars or know much about them. He wouldn’t let us look at the cars we wanted to. Kept pushing us towards cars we weren’t interested in. When we asked how much the vehicle was he said he didn’t know and that we needed to look it up online. Poor customer service.

Helpful without being overbearing. I explained my situation and the guy said to just let him know when I was ready. I like this kind of customer service, helpful yet not obnoxious. Thank you.

The first sales man seemed extremely shady tried selling me a truck out from under someone else. Definitely not doing business there

Contacted and very informative

Was a great experience. Don was great to work with!!!

Great bunch of folks. Very polite and respectful. They were very helpful and curtius.

Never visited there but got a couple emails and would do business if not so fast away from me. Best deals I've seen in this 150 mile area.. Maybe next week!

Great experience!

Zeke is the man! Took care of selling my son his first truck. Thanks

Very friendly. They respected our budget and needs. Would buy from this dealership in the future.

Great dealer very professional, no high pressure. Would recommend

Quick response when contacted. Thanks!

Helpful. Will be in contact again

Drove to dealership, let them know I was there for MJ, Was asked to have a seat. 10 minutes later. Still sitting and not one person acknowledged me. Got up and left with not one person saying something.

Kristina was nice enough, they just didn’t send me more pictures (like they said they would) then told me the car “had went to auction” and tried to get me to buy others that were $4k-$6k more expensive.

Did what they promised. Got a great truck there. Only make sure you have a mechanic check vehicle before you buy as all sales are final.

Buying my truck here was a low point in my life. I'll be regretting my decision to buy new truck for the next 60 months. New tires needed in the first 1500 miles. Unable to have tires aligned, suspension problems... The Show Me Auto Mall fixed the minimum # of the suspension problems to correct the alignment issues. Now the AC does not work. i gnored the red flags because I'm an idiot, don't be like me. Bring your own financing, they want to charge you more. Trucks imported from Canada, be careful. Are the Carfax as complete as a US vehicle? Every vehicle on the lot has just above zero fuel in the tank. Airbags? If you expect your vehicle to come with airbags, by careful because the show me auto mall is not responsible for the functionality or existence of the airbags. Active Duty Military, or married to a member of our armed services? I can't say that they are discriminating against members of the military, but they did have me sign a document saying that i am not Active duty

They are terrible!! I walked in asking to look at a vehicle and told them I would be trading in our current car. They wouldn’t show me anything until they took all of my information. Then wouldn’t show us what we wanted to see and tried to make us buy a vehicle above our price range. They also refused to tell us the price of a vehicle until they looked at our car. Shady shady dealership!

Best buy i found good people to work with

They promptly contacted me and set an appointment for me to look at the vehicle.

The car had some issues. It had to be jumped to even test drive and a door sensor was bad on it. The battery ended up being bad after only having the car 8 days. The outside was completely covered in pollen and the seats needed a good wipe down. It was rinsed off when we purchased but still not the cleanest. It just felt a lot was overlooked when they did their check of the vehicle when they got it and didn’t do much to clean it up during the buying process.

The truck I was looking at was dirty inside and out the tires were bald! I had an appointment scheduled to look at the truck and they weren't ready for me when I got there!

Friendly contact from the dealer.

Prompt response

They were very unprofessional! They knew we were coming out that very day to look at the Jeep, when we arrived they said the Jeep was out one of there other locations and someone went to pick it up, 2 hours later never arrived!!!No one knew why, we got about 3 different stories about the where about's,finally we just walked out! Would not recommend!!!!!!!!!

very quick response vehicle was already sold but was very well manner about it and will look for what I want.

Very friendly and helpful

Information ask for was received very fast

They did me right contacted them about this 13 f-250 and a week later it sits in my driveway

Very pleasant visit and vehicle was very accurate on description. Quick and no hassle or pressure

When we got to the dealership the vehicle wasn’t even there. We had to drive to their Belton location to look at a different one. That one has damage to the top luggage rack. We purchased a vehicle elsewhere.

Great buying experience. Dereck returned all phone calls and made the whole process simple. Got a super deal. Will definitely be back.

Absolute worst buying experience ever. I drove 2 hours to an assumed good vehicle and the car had leaking suspension parts everywhere, oil all over the car and this was a surprise to them when I pointed it out. Power steering was empty and the car didnt even have a/c. Did they even look at the car? I gave them a weeks notice that I was coming and they still didnt even clean it. I was told that they will just sell the car to someone else who wont notice these horrible expensive repairs.

Good

I haven’t purchased a vehicle yet, but this is a dealership I would recommend.

Inquired about a vehicle and had a very prompt response time.

3500 is not what advertised sun roof stuck open scratches and dings. If i was told this or picture's showed the real conditions i wouldn't of drove 160 miles pne way.

Awesome

Fast, friendly and easy to deal with

Got quality nice cars

Good experience and service

Pick up was not what we wanted they were great and refunded the deposit and to top off our gas tank

Was the worst experience ever at a dealership. Was doing and saying everything to try and take advantage of me on a overpriced truck with enough engine problems that it couldn't accelerate up hill at 55

Very responsive just all the way in Harrisonville?

Worst person I have ever dealt with at a dealership. I asked specific questions about a truck and they were ignored. Then I asked about the fact that it was a fleet vehicle and he flat out lied about it. Even tried to prove to me it was personal use only, by sending me the car fax. He obviously didn't read it because it says in plain english the vehicle was registered as a fleet vehicle not to mention the 22,500 miles put in it in the first 29 days of ownership. Plus several other items mentioned on the report. It was serviced but also seemed to have repeat problems and some failures where parts had to be replaced. And to top it all off asking 22,000 for a truck worth 19,000 tops. And then tries to pull the whole lift and tires make it worth more, which it doesn't. I have owned several lifted vehicles and when you take them into a dealership they give you the amount of a completely stock vehicle. Just a dealer trying to lie and make a LOT of money off of a truck that he has to lie about to sell. Will definitely not do any dealings with Eugene from this dealership. The worst thing is I knew it was a fleet vehicle and would still buy it until he started lying about it. Pathetic!!! Just beware of the vehicles and research them yourselves or you will be lied to.

Very good

Not a bad experience...... they’re salesman....

Good on all .counts

They were quick to respond to my inquiry.

Phone call was quick and to the point. Not pushy.

After my online inquiry, Eugene, a representative of Show Me Auto Mall, replied promptly. I drove down to Harrisonville from KC the next day and was quickly greeted. I was able to test drive the car and get all of my information requests answered. A second representative took over and provided more information. I got all my questions answered and felt zero pressure. All in all, a surprisingly pleasant experience.

Because i was at work, and couldn't talk when they called me, they ignored my several attempts to get in contact with them. go to Google and read their reviews Before you deal with them!

Good

Prompt reply, gave all asked info, decided on another vehicle, wasn't anything they did. Very professional

The people were friendly enough, I bought the van, even tho there were a few body issues. They are supposed to send me the title.

Responded quickly

They were very professional and helpfull. I was blessed with a car I now love!

I bought the van I looked at ,I got good quick service and was satisfy

I contacted Show Me Auto Mall by email . Cliff got back to me right away. Cliff was very easy to deal with. Every time I called, if he couldn't answer the phone he would always return my call as soon as possible. Since I was buying from out of state, Cliff took the time and gave me honest and accurate description of the truck. I highly recommend Cliff if you need to purchase a vehicle.

Very courteous salesmen/no pressure

Trying to inquire about a used truck , but truck is between auction, then back to shop, then in shop, then who knows.. have spoken with multiple sales reps, got nowhere with one, somewhere with the other.. still many questions without answers. Give me a call and fill me in already.

Very professional

My sales person was very helpful letting me look at other vehicles. We just couldn't get the numbers right to make sale on either side.

Car was a bait--it was raggedy and dirty. Salesman switched the deal told me another car was better and cheaper. Of course the car was better but the price was 5k more. Thankfully I knew better and took my business elsewhere.

Our experience with purchasing the 2006 Mini Cooper was adequate, experienced some down time waiting around on the whole purchasing process.

Experience has been Great

Great

We're quick to respond by email. They were willing to help in any way they could, but this dealership is two hours from my home, and I wanted to keep my business closer to home.

Fantastic service. Easiest car buying experience I've ever had! Sam was awesome and I highly recommend working with him!

Would not answer my questions directly. Gave vague, generic or opinions as a response and avoided some questions all together. I am not driving 6 hrs on a used car salesperson's opinion. I asked the questions for a reason. I will not waste my time with them again.

Good response from them. Seemed nice

GREAT people to work with. Fast, friendly and don't feed you a bunch of bull crap. Would go back and buy from them again.

Knowagable and helpful with all my questions and schedule.

Salesman seemed more interested in asking me questions than answering mine. Just like most dealers, their real interest is in selling you a vehicle, not in helping you find what you want or need.

the service was fine, I was in and out in a couple of hours. got what I wanted.

Only reason Im rating this 4 stars instead of 5 is because the wait times during purchasing were abysmal, even by car dealer standards. But other than that, good prices, honest and courteous salesmen, overall positive experience.

Worked very hard to find us a truck that met our needs but we ended up buying from a different dealership

Purchasing a vehicle from them was a great experience. They were professional, fair and we will purchase from them again. Mike was a pleasure to work with on the purchase. Thanks

Dealer responded to initial inquiry, however, did not respond to a follow up call.

Very good experience

Would not respond with any prices for thier vehicles after the salesman said he would contact me with the price

He responded in a timely matter. Very friendly and not pushy.

I love my new truck. Dillon was a great help.

Excellent financial department and Service center

Emailed about a truck asked about other was told they would email me more info, never received anything from them? Not sure why.

Returned calls. Communication was very good and informative.

got there and the door wouldn't open on the truck and the truck was really in rough shape

Nice dealership answered all my questions

I visit this dealer and it was nothing like my son and I was told. I made a 9+ hr trip for a car that was nothing like it was advertised. Josh was the original salesman,but put me off on Matt in the middle of a sale...who seems to know very little about the car. This Cadillac Cts wasn't detailed inside or out so I can't see how they expected it to sale. The mileage was higher then advertised and yet it was only being test driven..700 extra miles. I took a look at some of their other cars which was also not detailed, too many...as if they already belong to some one. Kinna wondering are they selling cars or leasing them out. Anyways the ppl were very friendly at other places we stop at.

they sucked. sent me and email and never answered one question I had asked

Cool

I stood waiting for 45 minutes because they did not think i was there for myself looking at a truck they thought i was with a guy. Then they proceeded to insult my intelligence. It was not good

Great!

They took exceptional good care of me Josh was our salesman would select him again!

Dealer screens cars very well, only clean, high quality merchandize. Straight forward, no nonsense transaction without the usual drama. Car buying made simple.

Salesman was nice and knowledgeable. However, both vehicles I looked at were dirty on the inside.

Great response, although I didn't get any pictures of the interior.

Very prompt i addressing the questions I had.

Excellent

Dick Mais is awesome!!!!

Very friendly. We ended up buying a different truck but they were great to work with.