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Sherman Dodge Chrysler Jeep
About Us
A patient and professional demeanor plus detailed knowledge about all models is why people pick Sherman Dodge again and again. You wouldn't expect any less from a Chrysler Dodge Jeep Ram dealer, and that's why we're proud to offer customer service becoming of our distinguished inventory. Plus, our selection of Chrysler Dodge Jeep and RAM cars for sale is diverse, ensuring that any customer can find a car that suits their needs. Looking for the RAM 1500, Jeep Compass, or the Jeep Grand Cherokee? You'll find all of them here. We also have a huge variety of used vehicles to choose from. Just take a look at our pre-owned inventory for more options. Itching for your new set of wheels? Visit us in Skokie and take a test drive today.
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Today 9:00 AM - 8:00 PM (Closed now)
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7601 N. Skokie Blvd.
Skokie, IL 60077
Our Amenities
- Massage Chairs in waiting room
- Complimentary Wi-Fi in waiting room
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Mar 5, 2026
Don't bother if you are buying from out of state. They charge the $377 doc fee like normal but if you're out of state you get hit with a $1000 dealership fee as well. Once I found that out I walked away. Who knows how many other hidden fees there are.
Mar 1, 2026
Keep up the good work guys
FALSE ADVERTISING! The car was there in great condition, unfortunately the price was extremely misleading. They staff and management was trying to up charge me an additional 3000 in fees on the MSRP for a LoJack and shipping, plus taxes. Calling them “mandatory” fees.
Jan 31, 2026
Response from current dealership:
Dear Kahlil, thank you for your feedback. We are glad to hear the vehicle was in great condition, but we sincerely apologize for the lack of pricing transparency regarding the LoJack and shipping fees during your visit. Our goal is to provide a clear, upfront breakdown of all costs, and it is clear we missed that mark with you.
We truly value your business and would like a second shot to make this right by structuring a deal that aligns with the advertised price and standard taxes. Please reach out to our General Sales Manager, Rick Guzman, directly at 847-982-3517 so we can review an itemi
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We truly value your business and would like a second shot to make this right by structuring a deal that aligns with the advertised price and standard taxes. Please reach out to our General Sales Manager, Rick Guzman, directly at 847-982-3517 so we can review an itemi
Found things wrong with car and was told it’s a used car did not want to work on price or fix issues.
Jan 31, 2026
Response from current dealership:
Dear Jose, thank you for your feedback. We maintain rigorous safety and quality standards for all our pre-owned inventory, and we apologize if we did not clearly communicate the value and condition of the vehicle you viewed. Our goal is to ensure every car meets our dealership's standards while remaining competitive in the current market. We would appreciate the opportunity to discuss your concerns further and see how we can assist you. Please reach out to our General Sales Manager, Rick Guzman, directly at 847-982-3517 so we can address this personally.
Sep 10, 2025
I had a good experience at this dealership.
Show older dealer reviews 212
Sep 4, 2023
Had a very positive experience at the dealership. Bought the vehicle.
May 23, 2023
fast to reply to my email, could send a bit less spam
Apr 7, 2023
Not able to put a deal together they were up front and honest
Just canât do business with a dealer charging $2400. 00 in doc fees
Feb 4, 2023
Bad dealership. They don't post pictures of certain cars and when you call and ask if they can send you pictures they just keep stalling you and say they will send you some but never do and try to convince you to come in instead. No one is going to go check out a car without fully knowing how it looks interior and exterior first. They don't take you serious and are immature over the phone. Fine with me though, I'll find another dealer that's worth my time and money. I'll make sure not to recommend no one to them!
Mar 30, 2023
Response from current dealership:
Albert, we apologize that pictures are not always updated in a timely manner. Some take longer than others.
Mar 30, 2023
Response from current dealership:
Kerry, thanks so much for the 5 star review. We appreciate your business and taking the time to share this
Aug 20, 2022
Response from current dealership:
Thanks so much for the 5 star review. We appreciate your business and welcome you to the Sherman Dodge Family
Aug 12, 2022
Responded in timely manner
Aug 20, 2022
Response from current dealership:
Mike we thank you for taking the time to write a review on your recent experience here. Please let us know if we can further assist you
Mar 24, 2022
Response from current dealership:
We appreciate you 5 star review and thank you for taking the time to do it. Please let us k now if we can ever be of help
Feb 5, 2022
Terrible dealer, tried adding 2k market adjustment past what car was listed online, ran my credit prior to even agreeing on price on car, managers very rude
Nov 17, 2021
Sherman Dodge was quick to respond to my inquiry and set up an appointment to test drive the car. Even though the Audi was not one of the dealer’s brands the salesman was very knowledgeable on all of the options. The car was exactly what was in the listing. I did purchase the car and I would definitely recommend Sherman Dodge.
Nov 17, 2021
Response from current dealership:
Phil, thanks so much for the great review. We are glad to have helped with your purchase and any future assistance you may need.
Oct 23, 2021
Don’t waste your time.
Very unprofessional.
We make an agreement, contacted my bank to send the check on their name while staying in touch. Told them I received the check and call off from work to go there, on my way they call me to say the car was sold.
Not a good experience. From my trade in value changing to not willing to negotiate and/or budge on the price. Also I realize that everyone has to start somewhere, but my sale associate was willing knowledgeable about the car or the process and needed to run to the sales managers desk for answers on everything….I might as well just speak to that person.
Sep 13, 2021
Great
Sep 23, 2021
Response from current dealership:
Thanks Chris for the 5 star review. We appreciate you taking the time to do this. If we can be of assistance please reach out to us
Sep 23, 2021
Response from current dealership:
Thanks very much for your feedback. Let us now if we can be of assistance in the future
Called ahead to verify if the car was still available and was told it was. I asked them to contact me if the car was sold on my way there and they agreed. I live an hour and a half away from Skokie so I wanted to make sure it was a sure thing so I don’t waste my time. When I arrive there, I’m told to take a seat and after waiting 10 minutes I was told the vehicle was sold and that there was nothing they could do. Instead they tried offering cars beyond my price range. I’m irritated and just end up leaving only to receive a message a week later asking if I was still interested in this vehicle. This dealership is sketchy and has bad business practices, would absolutely avoid.
Jun 19, 2021
Horrible! Total bait and switch. Deceptive tactics
from the moment i set foot on the lot. Do not waste
your time or money here!! I emailed back and forth
all morning with the dealership. They assured me
that the car was available and nothing wrong or it
wouldnt have passed their inspection. They took the
liberty of making me an appointment. When i got
thete, after intercepting me and not getting the
salesman i was supposed to be with they said the
car was gone. It was a bad bad car and it was sent
to auction that morning. When i confronted a
manager, he said all dealerships do the same thing!!
The car was there when i got there. They
moved it while they made me wait and wait. AVOID
THIS
DEALERSHIP AT ALL.COSTS!!
May 27, 2021
My sales person was great. However, sales manager lied about existing warranty and what it covered. Didn't find out until we were signing paperwork. Had to get extended warranty. That obviously cganged the total price. Never go there again.
Over 2 weeks ago the dealership posted this vehicle for sale at a price that was $3,000 less. Over the two weeks they have played a cat and mouse game trying to bait me into the dealership without sending me any actual pictures of this vehicle. I was originally told it was bought at an auction out of state and it would take a few days. It has been two weeks. I think they just posted a desirable vehicle in a low price to get consumers into the door.
Mar 10, 2021
Return my calls answered all questions
Mar 6, 2021
Very helpful. Made big mistake by waiting and the vehicle was the day I went to test drive
My girlfriend and I were looking for a car for her. She found this and we went to check it out. The car turned out to be great and under market value. They worked with us to take care of any concerns about the car we had. We worked with Humza he was our salesperson and was absolutely amazing and very accommodating in every single. I highly recommend this dealership and our salesperson. 10 out of 10 would recommend.
Jan 9, 2021
Unprofessional the finance man promised to call me back he never did. He didnt even know i had 30,000 and could of brought thr car instead of financing. He lost a cash sale... smh
Jan 8, 2021
Good job on
Dec 15, 2020
They were helpful but I didn’t like the way the truck sounded with the oversized tires on it.
Dec 6, 2020
The dealership contacted us quickly after we inquired about this vehicle. The first visit to the dealership was disappointing. ( The dealership is also not right around the corner from us.) The car had not been cleaned up at ALL. There was also a noticeable dent in door, BUT the sales person was Great. We went back for a test drive. He fixed all of our concerns and we bought the car. We are happy with our purchase.
Nov 28, 2020
Customer service was great, however, the vehicle i inquired about was not even close to what was there. In person, the vehicle was damaged on the whole passenger side. None of which was pictured. Not a word in the description. I contacted them a handful of times about coming and with questions because I was driving 2 hours away. Not a single work about how damaged it was. To top of all the damage I got in to drive it to go look at some different cars and the seat lever was broken.
Oct 22, 2020
Excellent customer service. Pleasant personnel. Very comfortable car buying experience.
Worst car experience I could even imagine. Bait
and switch and then price gouging. Not even
worth 1 star. Went to look at a car and was
shown a very similar but, a different vehicle.
Correct car was found and even went back and
drove it. Interested but needed my wife to see it
as it was for her. Next morning, the price
increased by $2000.00
Unbelievable.
Oct 8, 2020
They contacted me several times, very helpful when
Aug 25, 2020
She was very responsive
Aug 24, 2020
Responded online with basic deals. At this point I have not followed up .
Came here for a test drive, made an appt and as soon I mentioned was there to only do the drive immediately got the cold
shoulder. Waited 30 minutes only to be told the car i was interested in was not there and in "another lot". Salesman really
seemed put off by dealing with us, even tagged along for the test drive and provided no info on the jeep. Oh and was
telling me how Jeep was shutting down for 9 months, talked to another dealership and they even admitted that is false and
sounded like a scam to pressure into buying that day. Don't waste your time here! Could be a sleezy night club at night!
Aug 8, 2020
Response from current dealership:
Dave, I do apologize for what happened. Can you please tell me what day you were here and who helped you please? Alex Kocik General Manager Sherman Dodge
Aug 5, 2020
Tried to get in contact with them to ask questions on a car. I ended up getting one email back and haven’t heard from them since. I emailed a number they could call me at a week ago never received a call. I called them twice no answer.
Aug 5, 2020
Response from current dealership:
Ramsay, we tried calling the number you gave us and it does not work. We did email you as well. You can reach me at 847-982-3504 til 8 pm.
This is another one of those bait and switch dealers. When I talked with them they claimed not to have the vehicle in the add. Note not that
they had sold it just they had no record of the lot number. Then they followed up but we do have another Van just like it. Yes will that Van was
over 10K more than the one advertised. This is the type of dealer that gives all dealers a bad name! Would never do business with them!
Apr 21, 2020
Went in to see one vehicle but bought another. Sales rep Kristof was great & very honest & helpful. Jason in finance was also great helping us finalize. Would definitely recommend this dealer to a friend.
Mar 9, 2020
Condition of car was oversold.
Had to pry additional info and pictures from them.
All answers were kurt and short.
Had an Appt, but car wasn't prepped.
Had a star in windshield, fairly large scrape in rear, some dings, tires needed
replacement very soon. Engine had noise.
Manager had no interest in assisting the salesperson with a sale.
Manager blamed internet Department for bad communication.
Underwhelmed by their attitudes.
Feb 2, 2020
Purchased different vehicle from same dealer, but great experience.
Jan 25, 2020
Answered my questions
Jan 16, 2020
Nick did a great job
Dec 19, 2019
Good guys
Oct 27, 2019
Before I come they made an appointment without me, and called me 3 times, send me 2 messages and 3 emails, to confirm my coming. But I didn’t make the appointment, I said I maybe come this Saturday.
Made an appointment to see a car, ignored the reviews and sure enough got there and supposedly within the 2 days the manager assured us the car will be there..it wasnt... so got us in the door and tried to make offers on other cars which were very tempting but we didnt buy...overall service was good but they will initially try just to get you through the door.
Aug 13, 2019
They wouldn’t honor the advertised price, hidden incentives and
rebates were added to online price to add over 3k to advertised
price. Wasted 3 hrs of my time. Ask about incentives and rebates
that are not listed so you don’t waist time.
Jun 12, 2019
Called about a truck on a Tuesday, was supposed to go look at it on Friday. They were supposed to call me on Thursday to confirm that I was coming to look at it. They must have sold it before Friday because it was taken off the site. They kept calling me and actually still call me and I just deny the call. I told them that truck was the absolute only thing I was interested in and they keep calling anyways. Save your time and go somewhere else.
Jun 3, 2019
I was contacted via text stating that a sales person would contact me shortly, never got
a call back. I went on their website and sent an email to their general manager 4 days
ago about this issue, he has not called or replied back either.
May 23, 2019
Not the same price when I got there. Typical low price
advertised and a different price when you go to the
dealership. Wanted to write a check for Jeep but got
giving a $23,000 price when the advertised price was
$14,866. It was a horrible experience and a rude staff to
boot. I went somewhere else and bought. Sherman
dodge is a joke hopefully no one else has to deal with
this... God bless.
Apr 27, 2019
I would like to give 0 star actually. I wanted to finance
2006 hummer h3 $8000 and they acted like they helping.
Next day Niko told me car is sold and I looked web site
again they increased the price from $8000 to $10900
totally scam artists. Im glad I bought my car somewhere
else
Apr 21, 2019
My real rating: negative 50.
The worst experience I've ever had.
They didn't have the keys to the Jeep, I had called about and was interested in buying. After
an hour wait, it turned out that the Jeep in question was inoperable due to electrical and
heat issues.. Just a joke. Total bait and switch tactics.
I wouldn't buy a car from this dealership if it was the last dealership on earth.
I can't believe they are still in business.
Apr 1, 2019
I can't give any stars, the salesman couldn't find any of the cars I was looking for. I asked about used and new never showed me any used cars.
Switch and bait totally !! 21,000 was 30,000
Mar 30, 2019
They contacted me initially but not after I asked to work through email and for a detailed
breakdown of their lowest price and how the price quoted on Car Guru's was arrived at so that I
would have a record of the conversations and the numbers we talked about before visiting the
dealership for a test drive and to finalize a sale. I essentially received no follow up after that. I
completed my purchase at another dealership 3/23/19 a non-CarGuru dealership, unfortunately.
Mar 22, 2019
Prompt and curtious
Mar 16, 2019
I would NEVER go back to this dealer. They posted a car new, for $26,700 with no incentives. I called again to ask if that was a real price or if that included incentives. They assured me that was their price and they would honor it. When we got there we learned the car was actually a demo car with 3,600 miles on it, not new. I figured that was ok because it was still a good price. The salesman came and handed me a price of $30,000. I showed him the ad on car guru and he said they don’t honor that. I spoke to a VERY rude manager who told me car gurus is not his site and he does not need to honor the price. I asked to speak to the salesman I spoke to on the phone that assured me the price was available but he told me “I’m her boss. You don’t need her.” They were definitely a click bait dealer and full of lies. They could not have been more rude. As we sat there we saw LOTS of customers angry and yelling back and forth. I would HIGHLY suggest avoiding this dealer.
Mar 13, 2019
Excellent in contacting me was on top of it just found a blue one
Horrible, worst car buying experience EVER! THEY ARE CON artist. Advertised a car at a price and then tried selling it to me 2000$ more than what it was advertised as. Claimed there was 2000$ used car inspection fee. I was there for several hours it was unprofessional!! Do not waste your time!!!!
Mar 7, 2019
I made a appointment to see this vehicle they called and emailed me right up to the day and when I drove a hour to get there, for them to tell me that the vehicle was sold, question I talk to you a hour ago and I told you that I was still coming just to get there and find out that the vehicle was gone
Mar 4, 2019
Test drove vehicle. When it came time for the price negotiation, the advertised price on cargurus.com (which made it a "great" price) I was told
did not include other fees (not your typical license, title, registration stuff - which I expected) but a (UCI - used car inspection fee of over $1000
plus a shipping fee of $895 - shipping from the car auction I was told). I pushed to not pay the fees, and they agreed to drop the "shipping"
fee only. I walked out and will never deal with this dealership again.
My daughter and I went in to look at a car for her. We found a car but were unable to purchase on the spot. The next morning, Wednesday, we called the dealership and spoke with our salesman. We agreed to buy the car and put a $2,000 deposit down to hold it. We told them, via text, so in writing, that we would be back on Friday to pick up the car. They sent me a copy of the deposit receipt and a congrats on your purchase. Today is Friday and I got a call from our salesman that the car has been sold to someone else. You wonder why car dealerships get a bad rap? It's because of shady tactics like this. I will never again set foot in this dealership and will steer anyone I can away from them. A deal is a deal. We had verbal and written agreements and those were broken. Unacceptable.
Feb 8, 2019
Great at contact you for purchase
Jan 16, 2019
Responsive
Dec 29, 2018
Wilson was easy to work with. The finance department not so much.
I called the dealership about a car I was interested about 9am. At noon, they called to say they still had the car. I asked for pictures and a price, as the posting did not contain this information and I needed this to determine if I was interested enough to drive 45 minutes to look at the car. I waited until 4:00 on that day and then called to find out what the hold up was. Again, I was told they had the car, but didn’t know the price and had no pictures. I was contacted the next morning, by text, to let me know the car was still available. Still no pics and no price. Finally, around noon someone called to tell me the car was sold and could they help me with another vehicle. Useless. I would not recommend this dealer to anyone.
We drive 4 hours to look at the vehicle. Vehicle was dirty and had several poor repairs. Shabby body work and poor paint work. Vehicle was 1 year old with 50k, looked like it was 5 years old with 100k. My wife and Ididnt even want to take it for a test drive, even found a McDonald’s bag in the back, and a moldy seat belt in the third row seat. Gross.
Dec 2, 2018
Everything went as smooth as one could expect considering we endured a huge snow storm the day before. Things took
longer than I would have liked, but all in all I got the car that I wanted and am happy with my decision to reach out to
Sherman Dodge Chrysler Jeep.
Nov 18, 2018
Will not negotiate price, took forever to get back to you, wont direct you to the manager if wanted to, wont return calls back, not very helpful.
Nov 13, 2018
They contacted me and gave me every chance to come in and see the truck but unfortunately it has been sold.
Nov 12, 2018
Be ready to negotiate away nonsense fees that are tacked on to the advertised price. Know what you want to pay before you go and be ready to walk away. They tried to tack
on a $895 "vehicle delivery fee" (for a used car from a local auction) and a $1,900 "inspection fee". They wouldn't even show me all of the fees in their first "total cost" they
gave me, but the price went from $29,000 sticker price to $36,000 with all of the fees plus taxes. I had to go back and forth to get it back down to only $33,500 after taxes and
fees added.
Oct 28, 2018
Called a day before they had three scions and
the next day when on my way sales called that 1
car was sold and they have two left which was
ok as the one I wanted was the one they still had
I told them I will be there in 10. When I get there
it was only one ready sales said let them locate
the 2nd one come back said it was at detail and
they will send someone to get it. Then about 30
min wait he comes back and said the manager
said someone just brought the car. Which to me
was odd if he said it was at detail and the car
was just listed a day before. Next I told the sales
guys that the car had some issues like the front
tire was waisted due to aliegmet needed and
rear tail light broken. I was in the market that
day to buy car I told him if price is flexible and if
they can fix the issues. He came back with
Manager which was very rude he told me if I
wanted the car and I told him yes if he gives me
better price he goes back and forth rude again
left brought car someplace else.
Oct 26, 2018
I had a bad experience with this dealer. The salesman was fine, it was the finance guy (I'm assuming) who's treatment i did appreciate.
Additionally, I was contacted twice by email after I emailed I had purchased a vehicle and asked to stop communication. The salesman called
the night I asked by email for contact to cease. I'm sure he could tell I was angry, and I told him I wasn't angry w/him. I hope these
communications stop, as I have no interest in EVER going to this dealership ever again.
If was possible, would give no stars
Oct 26, 2018
contacted me, but did not purchase from them.
Oct 12, 2018
Pushy, Rude Salesman, bait and switch again (vehicle advertised as automatic when actually manual) but great price reduction from sticker (about 4k). I'd
rather pay more to be treated with dignity and respect.
When you hear the gong in the showroom, that means they just screwed over another sucker.
Sep 24, 2018
Went to this dealer and while test driving this vehicle it shut off and would'nt start back up then they couldn't find the second vehicle then the third vehicle had issues as well then we finally found a vehicle we liked but one of the managers refused to sell it like wth although the sales worker was very nice and slightly aggressive I still enjoyed the sales experience with him but this dealership as a whole only gets 2 stars from me
Was not impressed with how they do things there. They try to push you into buying something even if you tell them you want to sleep on it. They were trying to sell a Jeep that had a light bar on it that didn't work. They took pics of the light bar and used it as a selling point and it didn't even work. They said they wouldn't fix it. That's just not good for business in my eyes. I found quite a few issues with the vehicle, including the non-working light bar and they wouldn't negotiate the price of the vehicle at all. It was not the worse experience I've ever had at a dealership, but it was in my top 3 worse experiences with a dealership. Oh well, I'll find a Jeep eventually that everything actually works on at a good price. Good luck and hope this helps
I have had 2 different experiences with this dealership over the course of 1
1/2 years - both horrible and untrustworthy. After several live conversations
with this dealership I drove there to test drive the car, only to find it "suddenly
needed a new cylinder or head" told both stories. The "general manager"
didn't even introduce himself before interjected himself and attempting to
argue with me in the middle of a busy show room, only to give me empty
promises - will never do business with this company.
Jul 9, 2018
Was very upset after I drove over an hour to get to this dealership only to find out the car was sold 5 mins before.
Jun 29, 2018
I had done a ton of research on the Challenger GT and was ready to buy. Saw this ad and headed out to Skokie to seal the deal. Not only was there no car there, but the price was misleading. I spoke with two service reps before heading out, one of which was supposed to send pictures. He never did and never informed that they didn't have any GTs there. Disappointed that I had made the trip for nothing, I was ready to buy even if I had to wait for delivery. The manager then informed that price posted was including all rebates including a military discount. The price would actually be substantially higher (5K+) for me than what was advertised. The price is what got me there in the first place. No car and a misleading price. I took my business elsewhere and drove off the lot the same day. Buyer beware.
Jun 25, 2018
Very helpful staff good experience !!!!
Overbearing - call text and email almost daily after a disappointing experience
at the location. Listing was not accurate - the car had "sold" the day before -
but none of the other cars on the lot were even close on price, while being
comparable in features. Onsite experience was not great - lots of walking
back and forth, car that we didn't even want to test drive had to be jump
started. Staff was friendly enough, but did not give the impression of being
knowledgeable about their stock or the vehicles we came to see.
Jun 8, 2018
Salesman said he would send pictures, but were never sent. Delayed
responses from the salesman were not helpful. Odd, creepy experience.
Jun 4, 2018
When I got there another was looking on that vehicle and it sold to them while I waiting for the manager! No appologize for waste my time
May 30, 2018
I found the salesman helpful, responsive, and attempted to reassure me through the purchase process of a remote sale, however the experience turned bad after I did a vin check online and discovered the vehicle was not as it was described. They advertised the trim level to be the highest when it was the lowest trim level. I explained to the salesman that I had done the vin check and was coming up with a different trim level and asked him to confirm. I received a call from the manager a couple hours later saying they rely on a third party to list their vehicles online. He didn't take responsibility and regardless whether it was a third party or not you are responsible for how you are represented. Earning trust is a big thing and this dealership blew it.
May 19, 2018
Very good in responding and answering questions. Price was the same as list on the website.
May 18, 2018
Very accommodating and I did buy the car however following day I called the dealership and after someone finally picked the phone after 4 attempts I left my message and my salesman never got it even after 8hrs. Went by. Need better communication in the showrooms after selling.
May 15, 2018
I'd give them 0 star if I could. I had approved financing and gave credit card
info for down payment and they pulled the deal last minute because "they had
lots of calls on the car locally" ? I'm an out of town buyer but my money is the
same?!?
I will never do business with them again. I came 3 hrs away. Never was told about a cracked windshield or a dentist in the bumper. The milage.the was 3,000 more than what was on my purchase agreement. Spoke with them back and forth all week. Plenty of time to say this stuff. I came with a certified check from my bank, they took over two hours to get me out the door and also ran my credit after I told them they had no need to, as they were not financing me. Never again.
Apr 22, 2018
Responded right away
Apr 21, 2018
I went back and forth for 2 days about a 2015 Passat... Then i receive an
email telling me the 2013 Passat has been sold. This employee needs to
keep better homework .
Apr 21, 2018
Not a big fan of Sherman Dodge. They contacted me at first, but when
I asked for a quote online they said they don’t do that and never
responded to me. After that, another sales manager contacted me,
automated response, then I told them the story and they NEVER
responded. They must not want to sell cars. I was ready to walk in and
buy. Even with a good deal, I doubt I’ll buy from them.
Apr 5, 2018
Well they changed the price all said and done up 6k. The comment was you
dont qualify for the local discounts.
I have never heard of such a thing, also if they advertise over the whole of the
US then all discounts should apply,
Apr 3, 2018
These people are dishonest and have poor business ethics. Their “E-price” includes unobtainable rebates that not a single human on earth would qualify for all of them needed to get the quoted E-price. So the actual price I would get the car for was $5,000 more than their E-price. When I called them out on it the Internet Manger said that is how they decide to do business and if I don’t like their pricing strategy to buy a car somewhere else. Well they lost out on a 40k sale because they are dishonest and have poor business ethic. However I do enjoy my 2018 Jeep Wrangler Sahara NOT FROM THE LIARS AT SHERMAN DODGE!
Mar 27, 2018
Quick Response.
Feb 28, 2018
Responded next day. Didn't really answer questions I asked in first email. But they want you to come in. I have not yet but an planning on it
Feb 22, 2018
Good
Feb 16, 2018
Overall was satisfied with my experience with this dealer
Feb 10, 2018
My experience with Sherman Dodge was amazing! Fast, Friendly and really
attentive to what I was looking for. I felt like they really appreciated my
concerns and weren't trying to sell me something I was not looking for.
They only sell junk vehicle.with sprinter passenger van most of the vehicle they buy from auction are damages to the roof or have accident history.i was in their location.checked 1 sprinter roof found taped with aluminum duct tape.... before you but make sure you check and think twice from this dealership.
Jan 13, 2018
Excellent! Helpful, accommodating, friendly, not pushy- worked with us on pricing and made sure all our used vehicle requests were taken care of.
Jan 5, 2018
Called me back quickly then nothing I called them 6 times with no call backs from them couldn’t do business because they wouldn’t reply after initial call
Dec 20, 2017
timely response
The dealer contacted me over the phone, but their phone system kept
cutting out, making it very difficult to get information. I physically went to
the dealer, and while Will the salesman tried to work with me, we couldn't
come to a deal on the vehicle. No fault of Will's. But, while I was doing the
inevitable waiting around during the negotiations, I saw multiple other
salespeople and staff swearing, having rude conversations, and when the
"office guys" left their offices to smoke, take a break, etc. I never saw a
smile or any hint of creating a friendly atmosphere. Additionally, part of
their lot is gravel, which means the cars I went to look over were all dirty on
the outside, and another vehicle they showed me (this time a used one)
had used beverage cans and laundry bags in the back. Overall, I was
incredibly underwhelmed by my experience at Sherman.
Nov 28, 2017
I called three times to make sure they still have the car i drive over an hour wasting more then tow hours once i got there the sales man told me the car sold so its a scamp price
Aug 31, 2017
Salesperson was really nice. Got a fantastic deal. Everyone there was very helpful.
Aug 28, 2017
They responded initially. Then I asked (twice) a specific question about the accident the car was involved in and the extent of the damage. They never responded.
Aug 26, 2017
The dealership was extremely professional from the moment we walked in the door. They took great care of us. They try their best to get you where you need to be.
Aug 2, 2017
Great experience Robert Booth excellent sales ability.
They sold the vehicle I wanted to see, never bothered to let me know that it
was sold. I would also like to add that the salesmen are less than
professional, after dealing with three different. Also the person I was
supposed to see with an appointment, could not be reached or found no
one seemed to know who she was either on premises.
It has been a while since I went to look for a car but pretty car this is not the
way it's supposed to be..............
Jul 6, 2017
We bought a jeep from them. Good people, a little slow at the process but
overall happy with the deal.
Jun 26, 2017
Quick to respond and very informative
Jun 5, 2017
Good experience! My daughter loves her Jeep!
Mar 14, 2017
Excellent
Feb 24, 2017
False information about the car, than they make you purchase options (etching theft) as mandatory which customer has even requested that cost around $1000 which shows up on invoice automatically without any discussion. Very rude people and poor service
Feb 13, 2017
The car had already been sold to auction.
Jan 14, 2017
Called on a vehicle to get pictures and a price. My information was taken down and I was told I would be given an update "shortly". I was not called back at all. Several days later I called again to get an update and the vehicle had been sold.
Oct 21, 2016
I bought this truck! So far, I am very happy with it,
The staff at Sherman Dodge were very professional, but a bit
disorganized. When I arrived the topper was missing. It took a
lot of running around to find it.
I felt that I was at the dealership far too long.
Aug 6, 2016
Internet sales told me they would match and beat a competitor's price on the same vehicle with the same profile. Not only did they not beat it, but they couldn't even match the price within $700. What a sham!
Jun 18, 2016
Contacted me back quickly and professionally
May 20, 2016
Excellent!!!!!!!
May 12, 2016
Great customer service
Apr 27, 2016
Advertised price on new jeep is misleading. $4000 dealer discount depends
on buyer qualification of various discounts which is not clearly stated in
advertisment.
Mar 26, 2016
Took an hour just to see one car that didn't have the feature
(leather) I called and inquired about earlier in the day. A second
vehicle of interest couldn't be located. Desmond was helpful,
but the dealership overall exuded blatant sales tactics which
was frustrating. We left and won't return.
Feb 16, 2016
The worst car dealer I have ever gone too. They made me wait over 30 minutes to bring the car to test drive and when the did the tank was on empty. Also the oil change light was on. Not good selling points. Then they informed me(my husband was not there) that the deal they were making me was only good til the end of the day. They treated me like a stupid woman. How insulting. Would never go back there again.
Jan 13, 2016
answered right away
Jun 15, 2015
Good
Apr 9, 2015
They were rude to the point out being
abusive. I receive a call to come and
check the car and 1.5 hours later when I
am at the showroom, I am told the car is
already sold. When I show my
displeasure at their lack of apathy, I am
shouted off by bunch of sales people.
Feb 27, 2015
Wasn't planning on purchasing a car
when I walked through that door.
Salesman was a bit pushy and assumed
I was buying that evening. I did however
end up purchasing a 2011 gti (car I
really wanted) for $21k including my 05
golf trade in. It was listed for under $20k
on cargurus but under unorthodox
circumstances I'll say this dealership is
ok.
Feb 15, 2015
Phone contact established, appointment set up to see car. Next day the price is increased 3K on the website. I called to find out why they did that, was told by an unprofessional sales guy 'Cameron' that they must have done 3K in work on the car overnight. Yeah right. This is a Honda that has been on their lot for 150+ days.... I was unsatisfied with his answer and told him to cancel my appointment, he didn't care and never passed the message on the sales person I was working with, which resulted in a few more followup calls when I "missed" my appointment. Read others' reviews too, they are pretty bad. This place seems to have shady practices. Also complained via their chat assistant on their website and the agent promised they don't practice business this way. She also promised to have this addressed buy management and that they would get back to me. Yeah, it's a week later....no contact from anyone regarding this trouble...What a total and complete surprise. <- sarcasm.
Dec 21, 2014
Was unhappy, when I got there the car was
sold
Aug 19, 2014
They sent me three automated follow emails, but never replied to
any of mine. They also had a typo in the mileage that said 10k, but
now say 107K, so at least they fixed that.
Jun 20, 2014
Great. Decided to buy closer to home.
Jun 4, 2014
they were responsive even if i did not purchase vehicle with them.
Mar 3, 2014
found a better vehicle in better condition. I do not believe the vehicle I looked at was PDI pre driven inspected. It was low on coolant and the trans fluid was discolored.
Mar 1, 2014
The dealership was a bit disorganized and messy. The salesman was OK and the vehicle, a 2011 Town and Country Limited with 22000 miles was a bit overpriced. There was an oil leak and damage to signals on both side view mirrors. They came down on the price and promised to fix the oil leak and mirrors. So, we decided to take it home and have a friend who manages a body shop look it over. He found that the hood had been removed and worked on, but otherwise it looked good. We went back came to an agreed price, got good financing and we were out the door. Unfortunately that night we found that several items amounting to $1700.00 had been added without explanation! It was done in a way that was very sneaky. Mind you I called the following Monday anticipating a fight. To their credit, they worked with me and took off what I wanted them to. Not only that, but they also dropped the interest rate they had given me. So, all in all, they were good. But, had my wife not gone over the paperwork, we would have paid the extra money without even knowing about it! For that reason, I only gave 3 stars.
Feb 24, 2014
dealer does not keep their promises
when told they would send pictures
Feb 5, 2014
They responded fast and was
very nice.....
Jan 23, 2014
they is very good they follow up with
you with the vehicle you requested and
they continue to send you vehicle you
might like thats in the same catergory
as the one you liked
Sep 5, 2013
only spoke by phone. very "short" as if i was not important
Aug 22, 2013
Made deal within 2 days after called.
Aug 6, 2013
The car they said over the phone they had was on the lot
and to come check it out for a test drive. We got there and
the car we wanted wasn't there. They tried having us look
at other cars. They were dirty and not what we wanted.
Horrible.
Aug 3, 2013
Excellent
Aug 1, 2013
Drove 3hrs, got lost, was an hour late for my appointment. They
gave me the Internet base price anyway to start with. Stayed till the
deal was done. There till 12 am. Even have a due bill for a bunch of
work to be done to my purchase. Even setting me up with a loaner
while work is completed. To top it all off, this was a 3rd party
purchase. I would buy from them again
May 19, 2013
Responded ,but no longer had the car in inventory tried to sell me
something else, if I was looking for a Corvette why would I buy a
Dodge?
Feb 27, 2013
Internet price just advertising. You get the real price when you get there. I did purchase a grand caravan and also got a fair price for my trade.
Feb 25, 2013
I sent an e-mail asking if they would take $16,000 for a VW priced at $17,995. George called and said it sounded good but he had to run it by his manager. Two hours no call back. I e-mailed and said I could get the car tonight if the deal was still good. Got a call repeating terms and I said I had it prefinanced through USAA and they could get money today. Said he would call back and did 3 minutes later but said manager said $17,400 was as low as they would go. I said no deal. I was afraid this was going to happen after I got the financing approved through my bank and then saw some of the unfavorable comments about his dealership on this site.
Sep 11, 2012
Terrible, Terrible, Terrible. I was driving nearly 5 hours so I called over 24 hours in advance and set up an appointment to view the car. Sale person said they would have it ready. When i arrived, I had to wait 20 minutes for them to get the car. When they showed it to me, it was filthy on the inside, full of trash and stains on the carpet. Salesperson apologized and said they hadnt had a chance to clean it up but gauranteed they had looked at the car mechanically, no sooner had he finished, a large cloud of smoke comes from under the hood. 5 hour drive wasted. Very unprofession, I felt very disrespected.
Jul 12, 2012
Inquired this dealer on a 2012 Hyundai Sonata Limited for less than $20,000 or $4,600 below market (e.g. too good to be true!). Upon research of VIN 5NPEB4ACXCH355393, I identified this is a GLS model and informed dealer rep (Angel M.) as such, who stated he would advise their internet sales/marketing department to have corrected. Ten days after informing this dealer, this car is NOW listed as a 2012 Hyundai Sonata Limited PZEV. Either the VIN number search in AutoCheck was inaccurate, or the dealer refuses to correct this advertising approach.