Shawnee Mission Kia

Very nice staff

Scott was very upfront and honest and willing to work with us. Appreciated the no pressure sales and no extra charges were hidden. Scott was very thorough in explaining the car features.

The truck was advertised on 4 platforms the same price. I booked an appointment and when i arrived the sales rep told me that the website "glitched" and lowered the price by over 11k. The rep was snickering like it was funny. The price I went on was market price. They took an additional 5 days to raise the price on most of the platforms.

Great experience. I haven’t purchased a vehicle yet but the knowledge and patience I have been experienced with Luther, just incredible.

Shawnee Mission Kia did not provide accurate information on their Cargurus post. They listed the vehicle as having 1 owner, but Carfax showed it had 3. Nothing was disclosed in terms of issues with the vehicle. When we took it for a test drive, the dealer made sure it was already unlocked so we would not discover the fob didn't work. I understand it's a used car, and really if the salesman had said, "By the way, the fob doesn't work," it would not have been a deal breaker. But there were many things wrong with the vehicle that were not disclosed, and while some were fixed, it was only after we discovered them. If we had not found the issues, they would not have been fixed. WARNING: add $800 to your price for fabric and paint sealing whether you want it or not. This whole process is why I hate buying used cars in the first place, and I will not be buying a vehicle here again. It was a learning experience for sure.

Great service contacted me right away

We ended up setting an appointment with Josh Kennedy to look at this vehicle. He was very professional and so easy work with. He made sure we were informed and was not pushy- which is always a plus. We would highly recommend Shawnee Mission Kia used car division. Everyone from start to finish made the process simple and smooth and we weren't asked to add on a bunch of stuff. If you are in the need of a car please let Josh and Shawnee Mission Kia take care of you.

Excellent experience. Cars were ready for test drive as soon as I got to the lot…20 mins away when I called. Answered all my questions and worked very efficiently. Entire process took 3 hours. We’ll definitely use them again in the future and will recommend To family and friends.

Good customer service. I thought the color of the car was blue but turned out to be black. I was interested in blue.

This dealership ran my credit 3 different times 2 of them while i was not even present at the lot anymore after saying that i did not qualify.

Great dealership. I flew in, they picked me up to at the airport and I was on my way back home within 90 minutes after touchdown. Smooth and honest transaction. I dealt with Blake, he did a great job. I would highly recommend.

Great dealership. Highly recommended.

Still considering purchase. Good experience at this dealership

Justin was very professional and honest,

Salesman on phone was very rude basically telling me I had to use their financial places to buy car Car I liked was on lot for a few weeks

They didn't have what I looking for.but they are checking around for me

Awesome

Excellent so far. Goi g to look and test drive them

Everyone VERY friendly and helpful.

Quick response and call back with additional info requested.

Very pleasant call from Shawnee. Good deal on the car too. My logistics of being from eastern NC did not work out for a purchase. They were quick to respond but I never made it to the dealer.

Josh was excellent to work with.

The dealership contacted me immediately. They answered my questions. I began to think this was the car for me except the dealer was so far away. We worked together for several weeks. I bought the car yesterday! I am thrilled! I recommend the dealership, my rep there, Josh, and the General Manager too. First-class service!

Very transparent excellent in follow-up skills and explaining every single detail about the dealership highly recommend

Alex K. was a great help!! But overall I felt pressured to buy ANYTHING. I knew what I wanted and left so confused. Very nice people. I had fun. And they've got a great selection of used cars. This is a very motivated dealership.

Good overall experience. Bought my last car there and the salesman I had for that car contacted me for this one. Have a pretty good relationship with him however the car sold the same day I inquired but I was not told this by him and found out through cargurus. He wanted to sell me something else for a higher price and more mileage. The car I was interested in was a great deal and once it was sold I wasn’t interested in paying more for a lesser car.‍♂️

Returned my call immediately

Friendly, low pressure and honest. I definitely recommend them.

My salesperson, Mr Koehler" was awesome

We got a great interest rate and the payment we were wanting including a bumper to bumper warranty. We ran into a issue at the beginning of our dealings but they bent over backwards to make it right. We walked away very happy with our purchase.

Friendly, honest, efficient dealer. Would recommend them to anyone!

Thanks for your quick response. I’m not ready to buy.

When everything was said and done I did end up having a good experience and would buy from them again

The salesman, Scott, was great to work with. He worked hard to find just the right car and at the right price for me. He is a good guy. However, the sales manager Bryan, was a complete jerk, was dishonest, and treated me like I wasn't worth his time. What an arrogant, pompous, and rude guy who apparently enjoys trying to insult his customers inorder to inflate his fragile, yet massive ego. Bryan, you are what gives used car dealers their bad reputation, but you just take it to a level that is unmatched. If you want treated respectfully, ask for Scott. If you want the worst car buying experience of your life, ask for Bryan, the sales manager. Honestly, it amazes me that Bryan has a job where his ego and arrogance seem to be tolerated.

Couldn't work out a deal. Nice staff.

Got switch to a different salesman after we arrived. Didnt know a lot about the new Telluride being a new SUV that was fine. But I wouldn't buy a vehicle from a dealer charging 600 dollars for paperwork that was a little nuts.

Had a great experience. Although this car was sold, Scott was able to help me find another model with same yr and mileage. He worked hard to get the price down to the area we needed. I came home with a beautiful KIA. Would highly recommend Shawnee Mission Kia!!

They reached out to me about the car and answered my questions quickly. We drove the car but ended up not buying it. They were nice and accommodating and I would recommend their dealership.

Replied back quickly, very friendly

Nice

Several exchanges. Great crew.

This dealer kept me updated on the status of the car I was interested in and others that became available.

Great service!

Very nice and helpful!

The dealer contacted me. We viewed the vehicle. It was what I was looking for. However my financial hardship hinder me from buying the vehicle. The salesperson Tony was friendly and helpful. He encouraged us to keep in touch.

Genuinely friendly and honest. Made the whole process a very pleasant experience. Would hope to buy from them next time!

It was a smooth as it could go...I called Friday they held it over the weekend.Rob and the Gang made sure the car was ready for test drive.They actually had hotdogs hamburgers and some chips.I fell asleep and still had my wallet.Thumbs Up

Price not an issue. I decided to go with a "Fun" car instead. 2006 Mustang GT Convertible. As for the dealer, I took a test drive, and price was fine. But I didn't take the process any further. My impression was that the dealer was very interested in selling me a car, but there was no pressure to do so. They understood, that the Infinity was not a pony car.

Made contact be email and did not try to pressure a sale.

Scott made the buying process bearable!!! The Optima is an awesome car. Thank you!! The finance guys were EXTREMELY pushy with the up sales but everything worked out.

Beware of price juggling. I called to make an offer on a Sorento and the manager told me the car was not going to sell at the listed price and that it was actually $3500 MORE. They drop prices to gain quick attention and retract the listing offers.

Never went to test drive any cars, bUT they kept in touch.

Dealer wasn't bad at all. Scott was very nice and only tried to pull a low dealership scam once and once I said something immediately he got very quiet. If my wife wasn't in love with the vehicle I would have walked away. The cleaning service however needs to be fired my detail after I bought it was horrible to say the less. The areas me and my wife could see easy were cleaned but under the seat there was garbage and in the truck compartment under the tire might have housed a Bird at one point. Once you go across the street though incredibly friendly and worked with us to ensure we got the title quick fast and in a hurry. Also they arranged to have it inspected in kansas no charge. Over all I would rate it 3 out of 5 only due to after I asked for a detail before I put my money down they didn't do a good job and my sales man tried to get me sign on a loan at 26 percent interest without ever tell me my rate out loud or showing it on paper. Still heated about that I couldn't even sit down after that I wanted to leave so bad but the wife will get what she wants.

the dealer contacted us but the car was already sold.

Initially I was contacted by a salesperson and had my questions answered. The salesman was kind enough to send photos to my email address. The vehicle was not exactly what I was looking for. The salesman contacted me several days later to see if I was still looking for a vehicle, and I replied twice, but I have not heard back from him.

They was very good at putting me in a car I wanted and making me happy with extra stuff I wanted done.

From the moment I walked in the door, I was greeted with the upmost professionalism. Kenzel Simmons was our salesman and he went above and beyond the call of duty to make my car buying experience the best ever! He came in on his day off and worked with me for more than 5 hours making sure I understood all the bells and whistles my car had to offer. He even stayed late so I could take some photos with my car. He put me at ease and was never pushy or unpleasant. I couldn't believe I was buying a car. I was actually having fun. My last 2 car buying experiences at other dealerships both left me in tears wishing I hadn't even bought a car, but not true at Shawnee Mission Kia! I left with the biggest smile on my face. I love my new car and they whole car buying experience.

Responded with details on available cars.

Phone re-routed several times but did eventually get sales person that was helpful.

Peaches was the best! We got a good deal and didn't feel pressured. We'd go back and do business again. They gave us a fair price on our trade in. We had a good experience.

Great response time.

Had a great buying experience at Shawnee Mission Kia. It was quick and easy. Kenny our salesman even drove my new car home (about an hour away). I would recommend buying from them.

They were extremely pushy and basically lied to my face. Horrible service. While I was there I saw them drive two other customers out. Don't know how they stay in business. Will never go back. Sad really. Now I will have to go to another dealer to buy my wife a new kia.

They were great! And very responsive.

pretty great

Great experience with Jim Reid.

I went to see and drive the vehicle but the Truck kept leaving the lot for dealer errands.

Salesman went above and beyond to answer all my questions & help me get the best for my $. Great attention to detail & very personal service :)

They really did nothing to help me. I really liked my salesperson. She was great. The finance manager kept trying to put me in cars other than what I wanted. He wouldnt put my cosigner on the loan.

When I ended up finding a vehicle with another dealer, the guy I was working with, Rocco, was very rude over the phone when I told him I no longer needed help. Other than that, they were helpful.

Quick response via email, didn't work too closely after that.

I only spoke over the phone, but all the calls were pleasant and informative. I ended up choosing another dealer with more selection of Lexus models.

Took the time to investigate the vehicle to answer my questions and called back like they said they would.