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Schomp BMW
About Us
Honesty, Integrity and Ethics in the Car Business BMW Center of Excellence Finalist, Denver-Boulder Better Business Bureau Torch Award for Marketplace Ethics 2005 Finalist, Colorado "Ethics in Business Awards" Sponsored by Colorado Biz Magazine, Samaritan Institute, Rotary Clubs of Colorado and Daniels School of Business 2000; 2001 1996 "Business Integrity Award", Littleton Rotary Club - Presented to Lisa Schomp for outstanding business ethics and contributions to the Littleton community NAWBO Corporate Sponsor of the Year 2008 #1 Woman-Owned Business in Colorado Denver Business Journal/Colorado Biz Magazine 1998 to present Ranked as a Top 10 Family-Owned Businesses in Colorado by ColoradoBiz Magazine
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Today 10:00 AM - 8:00 PM (Closed now)
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1190 Plum Valley Lane
Highlands Ranch, CO 80129
Our Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
Media
Service Info
Service Hours
Dealer Reviews
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Sep 20, 2025
They were timely and responsive and have followed up since then.
Oct 4, 2025
Response from current dealership:
We're glad you appreciated our prompt and responsive service. Thank you for your positive feedback about Schomp BMW Highlands Ranch.
Jul 19, 2025
Tanner is amazing! If you’re looking to buy a car at Schomp go talk to him!
Oct 4, 2025
Response from current dealership:
We're glad to hear that you had a positive experience at Schomp BMW.
Schomp had three different people reach out. The email were concise, courteous, and professional. Follow up email were also timely. No pressure in any of the communications.
Mar 17, 2025
Response from current dealership:
We're pleased to hear that our team at Schomp BMW of Highlands Ranch provided you with professional and pressure-free communication. Thank you for sharing your experience, and we hope to assist you again in the future!
Mar 9, 2025
Hassle free car buying experience
Mar 10, 2025
Response from current dealership:
Thank you, Ian. We look forward to seeing you again at Schomp BMW of Highlands Ranch!
Feb 4, 2025
The day I was supposed to sign documents and finalize my car purchase, I was told the car had been sold to someone else.
Feb 5, 2025
Response from current dealership:
Michael, I'm truly sorry to hear about this frustrating experience. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can discuss how to make things right. Thank you, Darrick Edwards - General Sales Manager - (303) 309-0434
I did not end up buying this car but they were great about contacting me and offering me their help. Two different people were available and willing for info and a test drive etc. Bravo for effort.
Dec 9, 2024
Response from current dealership:
We're glad to hear that our team at Schomp BMW of Highlands Ranch provided you with attentive service and support. Thank you for recognizing their efforts, and we hope you'll consider us again in the future!
Thought I had a deal after working with the salesman all day. On my way to purchase the car and tried to reach Haydar by text since that's
how we set up the deal and confirmed everything. Never got a reply, tried again and nothing. Called the dealership and asked to speak to
him, he got on the phone and told me I needed to talk to Ben, one of the managers who priced my trade. He was unavailable but called
while i was on the phone with Haydar and left a VM. Told me somebody else took the car for a test drive and was most likely going to buy it.
I called back right away after the VM but got his VM, he was calling me telling me that he was off at 6 pm and was leaving for the night, it
was 6:02 pm and they close at 7 pm, bunch of BS.
I made a deal for them to install new Michelin tires they agreed $1500. Supposedly ordered them and were on the way. I'm guessing they
got a better trade than my old GMC NOT THE WAY TO DO BUSINESS!!! I bought two cars there before, NEVER AGAIN LIARS!!!
Dec 4, 2024
Response from current dealership:
Thomas, I'm truly sorry to hear about your experience and the communication issues you faced. We strive for transparency and fairness throughout the sales process, and it was never our intention to mislead you. Please reach out directly if you're open to giving us another chance—I'd like to see what I can do to help. Thank you, Darrick Edwards - General Sales Manager - (303) 309-0434
Oct 5, 2024
Contacted Nevada at Schomp BMW. She was very helpful went out of her way and sent me a video of the vehicle I was interested in. Unfortunately did buy the vehicle.
Oct 7, 2024
Response from current dealership:
Rodney, we're glad to hear Nevada provided helpful service at Schomp BMW of Highlands Ranch. If there's anything else we can assist you with in the future, please don't hesitate to reach out!
Aug 21, 2024
Very friendly and kept me in the loop, even when the car sold to another party. I would reccomend!
Aug 22, 2024
Response from current dealership:
Allison, we're glad our team at Schomp BMW of Highlands Ranch could deliver a 5-star experience for you and keep you in the loop throughout the process. Thanks for your recommendation!
May 29, 2024
Excellent!
May 30, 2024
Response from current dealership:
Cynthia, thank you for this 5-star review of Schomp BMW of Highlands Ranch! We hope to see you again down the road!
May 22, 2024
Response from current dealership:
Thank you for this 5-star review of Schomp BMW of Highlands Ranch! Have a great day!
Apr 21, 2024
Response from current dealership:
Robertberndt, it was our pleasure to assist you. Thank you from all of us here at Schomp BMW of Highlands Ranch!
This was the best car buying experience I have ever had. The dealer was honest and transparent. The buying process was seamless. Education on the cars features and how to use them was exceptional. The dealership has had excellent communication with me and continues to follow up with me even though I bought the vehicle out of state.
Apr 18, 2024
Response from current dealership:
Todd, we're delighted to know that you had a top-notch car buying experience at Schomp BMW of Highlands Ranch. We pride ourselves on our transparency and customer education. Thanks for choosing us, even from out-of-state!
Apr 4, 2024
The smoothest experience at a dealership ever. The efficiency and the professionalism were above and beyond. Highly recommend if you want friendly service and luxury.
Apr 5, 2024
Response from current dealership:
Alexis, we're so glad to know your experience at Schomp BMW of Highlands Ranch was smooth and professional. Thanks for recommending us! Enjoy the luxury ride.
Show older dealer reviews 320
This was my first out of state buying experience. I had contacted several dealers before about some of the vehicles they had for sale. Wasn't too impressed with how they handled themselves
Tanner responded within a timely matter. ( Just a couple hours. ) The tundra was a little bit out of my price range but we were able to find a Jeep Wrangler that worked out just fine! Tanner is a down to earth individual, and I believe Schomp BMW to be a great dealer. Very transparent and forward. I understand they're one price slogan. It was the very best price up front. There wasn't any need to try and haggle. Tanner was great at giving a walk around inside and out via video. This buying experience was above all I have ever had even on the actual sales floor. I would highly recommend buying from this Dealership.
Apr 1, 2024
Response from current dealership:
Rob, it's great to know that Tanner and our team at Schomp BMW of Highlands Ranch provided you with a top-notch buying experience. We're glad we could assist in finding the perfect Jeep Wrangler for you! Thanks for recommending us - enjoy your new ride!
Good experience, but another dealership offered us a better deal so we bought there. The only downside was that
some of their internet ads were not accurate (cars not available that were on a new ad, price shown did not include
dealer options and add-ons). The price shown on the ad was several thousand dollars more when we visited the
showroom.
Mar 28, 2024
Response from current dealership:
We appreciate your feedback and apologize for any confusion regarding our online ads. We strive to provide accurate information, so we'll definitely look into this matter at Schomp BMW of Highlands Ranch. Thanks for considering us in your car search!
Jan 19, 2024
Response from current dealership:
Here at Schomp BMW of Highlands Ranch, we are always thankful for positive feedback from our customers. Thank you!
I ended up purchasing a car from another dealership, Tanner was very professional and very nice about it, when I get ready to buy again I will
check with him at Schomp BMW FIRST ! He even told me how to remote start my car!
Jan 18, 2024
Response from current dealership:
Lisa, we appreciate your kind words about Tanner and our team at Schomp BMW of Highlands Ranch. We're here to help whenever you're ready for that next purchase!
Sep 6, 2023
Max and Travis were very willing to answer our questions and take photos that we requested. We would deal with this dealership in the future.
Sep 6, 2023
Response from current dealership:
Barbara, it's great to know that Max and Travis were able to assist you at Schomp BMW of Highlands Ranch. We look forward to working with you again in the future!
Jul 22, 2023
Excellent experience. Our Salesperson Jeff Hansen worked with us to provide all details and history of this car. They had the car all checked out, completed some maintenance before it would be available to purchase and the purchase experience was straightforward.
Jul 24, 2023
Response from current dealership:
Hi John! We're glad to hear that you had an excellent experience at Schomp BMW of Highlands Ranch. Thank you for choosing us and for taking the time to share your positive feedback. We hope to see you again in the future!
I’ve been going here for years for service. Long waits for service but they are good and thorough… but a lot of turnover in service writers. Used cars are priced aggressively and new cars are a reasonable one price. SUV inventory is a challenge here, but that’s true in Colorado in general if you want a nice one.
Apr 6, 2023
Response from current dealership:
We are always looking to improve our services, so thank you for sharing this feedback with the team, Peter. We are grateful for your loyal business!
Mar 21, 2023
Response from current dealership:
Thank you for the support! - The Schomp BMW of Highlands Ranch team
Feb 19, 2023
Response from current dealership:
Thank you for your confidence in Schomp BMW of Highlands Ranch, and for your business. We are thankful to have you as a customer.
Feb 8, 2023
Response from current dealership:
Thanks for considering Schomp BMW of Highlands Ranch and leaving us a five-star review! We are happy that our team left a good impression, and we hope to hear from you soon.
Please be aware , not your reputable BMW dealership
Called and spoke with Bailey and Jacob dixon
They send me a video and I called and texted and offered full price.
Jacob ignored my messages and when I called , the manager said its BEING sold to a
customer now 3K less than the price listed and offered.
I contacted BMW corporate office and consumer protection as this fishy business need
to stop. If you are thinking of buying a car from here .. please think twice
I have all the communication and evidence and this is not a fake or angry review.
Feb 3, 2023
Response from current dealership:
I am concerned to read this feedback. Our intention is never to misinform or inconvenience our guests, so I am sorry that we gave you the wrong impression. If you would be willing to discuss the details with me, I would appreciate the opportunity to clear things up. I will look for your contact information, but please don't hesitate to reach out to me as well. Thank you, Travis Taggart - General Sales Manager - 303.819.7713
Great experience, price as advertised and no dealer surprise charges, affordable car protection for out of warranty vehicles, bought used car but was treated like buying a brand new one!
Oct 9, 2022
Response from current dealership:
Edgar, we are delighted to hear that you had a seamless purchasing experience at Schomp BMW of Highlands Ranch! Thank you for having confidence in us!
They were awesome! Heydar was extremely knowledgeable in regards to BMW, their intake process on used vehicles, the inspection, etc. He was in communication with me the whole time,
worked as efficiently as I like to move, and in the end I purchased the car. To feel like you got treated well and got a deal on a used car in 2022 feels rare. That is exactly what I got, though!
Oct 6, 2022
Response from current dealership:
Bryan, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Heydar and the Schomp BMW of Highlands Ranch team. Drive safely, and we hope to see you back again down the road!
Sep 6, 2022
Response from current dealership:
Thanks for supporting Schomp BMW of Highlands Ranch with your 5-star review!
It was a great experience. Our salesman Tyler Witt made us feel comfortable and their business model of the one price no haggle works well.
Tyler is what put them over the top. I would recommend this dealership to anyone.
Regards,
Ron
Jul 25, 2022
Response from current dealership:
Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Tyler your kudos for a job well done. We are glad he could send you home in a car that is right for you. Enjoy! - Schomp BMW of Highlands Ranch
Jul 5, 2022
Response from current dealership:
Thank you for supporting our team at Schomp BMW of Highlands Ranch with your 5-star review! Have a lovely day.
Dealing with Schomp BMW was a very pleasant experience. They assigned one sales person to me which made it easy for me to get my questions answered and to schedule steps in the process such as a 3rd party inspection. When a couple issues arose, they were quickly resolved to my complete satisfaction. Closing the deal was smooth and painless. I would not hesitate to work with Matthew and Alex again. Nice job!
Apr 1, 2022
Response from current dealership:
Dennis, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Matthew, Alex, and the team. Drive safely in your new vehicle, and we hope to see you back again at Schomp BMW of Highlands Ranch!
Feb 18, 2022
Great Job - nice and smooth transaction
Feb 21, 2022
Response from current dealership:
Jay,
We appreciate your kind feedback. Thank you so much for choosing Schomp BMW of Highlands Ranch!
We appreciate your kind feedback. Thank you so much for choosing Schomp BMW of Highlands Ranch!
Feb 17, 2022
They were professional and contacted me. Did the deal and happy with the car.
Feb 18, 2022
Response from current dealership:
Ross, thank you for the great review! We appreciate your business and hope to see you back again at Schomp BMW of Highlands Ranch. Safe travels in your new vehicle!
Called about a car at this dealership. Advertisements boasts “no dealer fees” and one of the first things the sales rep tells me is “we don’t charge any markup—just MSRP.” After going further down the process, along comes a “$5,000 dealer markup.” When asked why they would advertise and say no dealer fees, the rep explains “oh, it’s not a fee, it’s a markup.” As if that totally explains their shady bait and switch. There’s too many dealerships to waste time with ones that pull shady tactics. Steer clear of these guys.
Feb 8, 2022
Response from current dealership:
Jared, I apologize if there was any misunderstanding about the terms of your deal. We never want to mislead or misinform our clients and regret you feel differently. I will share this review with my team so we can ensure we're communicating pricing information as clearly as possible moving forward. I also invite you to get in touch so I can address your concerns directly. We wish you all the best in your vehicle search. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com
Feb 8, 2022
Response from current dealership:
Kristofor, though it's excellent that you're pleased with our responsive care, we wish we could've offered you a trade-in value that met your expectations. If you are willing, it would be helpful to speak with you about your experience so we can see where improvements can be made. Please consider reaching out to me whenever time permits. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com
Jan 26, 2022
Response from current dealership:
Jae, thank you for the great review! We appreciate your support and hope to work with you again at Schomp BMW of Highlands Ranch. Safe travels!
Dec 12, 2021
Very helpful and kept me updated. Bryan seemed very professional.
Dec 13, 2021
Response from current dealership:
Thanks for giving Schomp BMW of Highlands Ranch your five stars, Richard! We're happy that Bryan was able to assist you so successfully. Enjoy the ride!
Good and very consistent in their approach to describe the vehicle and its history and current condition…
Sep 16, 2021
Response from current dealership:
Thank you for the positive feedback - we're glad our principles of honesty and professionalism are so evident. Take care, from the whole Schomp BMW of Highlands Ranch team!
Sep 3, 2021
EXTREMELY disappointed in the "1 person, 1 price, 1 hour" they advertise. DO NOT BE FOOLED BY THIS - I WAS THERE 5.5 HOURS. I
was prequalified through CarGurus which was an extreme waste of time as they never even looked at it. My salesman was nice, do not get
me wrong. If I had known it was going to be your fairly typical dealer experience, I would have passed and should have walked away.
If you have a trade in, you will NOT be dealing with one person - the sales manager deals with that, not the sales person, which is
understandable. Everyone that worked their was extremely nice and hospitable - I was lured by the "1 hour promise" and just do not want
others to expect that.
I get that they were short handed, but if you cannot deliver on a promise, maybe you should not promise that? As it was, I saw many people
come in after me and I was the LAST customer to walk out - probably because I was with a new salesperson AND because I was only
buying a 20k vehicle instead of a new BMW
Sep 7, 2021
Response from current dealership:
Doug - I'm so sorry that your visit took longer than anticipated. We strive to make the buying process seamless and would never want to mislead our guests. I apologize for any frustration caused and will speak with my team to learn what caused this delay. If there is anything that I can do to improve your experience, please don't hesitate to get in touch. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com
Jul 14, 2021
Response from current dealership:
Thank you for the great review! We strive to deliver efficient service, and we are happy to hear that this was reflected in your time working with us. Safe travels, and we hope to see you at Schomp BMW of Highlands Ranch down the road!
Very slow response. I had questions about this vehicle was told that they would get back to me when business open again, no one got back to me until later that evening. Went to another dealership.
Jun 30, 2021
Response from current dealership:
I apologize for any lack of communication on our end here. We want the most for our guests, and it is never our intention to inconvenience them. I would appreciate another opportunity to speak with you to see what I can do to help fix things. I will not be able to gather your contact information from this review, so please feel free to reach out to me at your earliest convenience. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com
Jun 16, 2021
Very good communication
Jun 16, 2021
Response from current dealership:
Thank you for the great review! We appreciate your support and are happy to hear that you had a successful experience working with the Schomp BMW of Highlands Ranch team. Drive safely, and we hope to see you again down the road!
Jun 11, 2021
Response from current dealership:
Thank you for your confidence in Schomp BMW of Highlands Ranch, and for your business. We are thankful to have you as a customer.
Apr 20, 2021
Response from current dealership:
Jules, thanks from the entire team at Schomp BMW of Highlands Ranch!
Had a great experience at schomp BMW. Alexandria (Ally) is an awesome and very knowledgeable salesperson. She made the process very easy and smooth. If you are looking to buy/lease a BMW, I would definitely recommend you ask for her and you won’t be disappointed.
Thank you Ally :)
Mar 29, 2021
Response from current dealership:
Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ally took good care of you here at Schomp BMW of Highlands Ranch, and we will certainly let her know that you appreciate her help. We are proud that we earned your business, and we hope to see you again sometime!
Mar 10, 2021
Response from current dealership:
Thank you for stopping by to leave Schomp BMW of Highlands Ranch a wonderful review!
Mar 2, 2021
I would recommend this dealer to anyone looking for a new vehicle!
Mar 2, 2021
Response from current dealership:
Daymon - Thank you for the great review! We appreciate your support and hope to see you again at Schomp BMW of Highlands Ranch!
The dealership got back to me very quick and the sales representative was very helpful with everything.
Jan 25, 2021
Response from current dealership:
Aaron - We appreciate your positive feedback! Thank you so much for allowing us the chance to assist you. - Schomp BMW of Highlands Ranch team
Jan 25, 2021
Pros
Jan 25, 2021
Response from current dealership:
Louis - Thank you for your confidence in the Schomp BMW of Highlands Ranch team! We appreciate your business and hope to see you back next time!
Awesome communication. Even when told the car I was looking for had recently sold, they still tried to help me find a comparable vehicle.!!!
Jan 25, 2021
Response from current dealership:
Thank you for taking the time to leave us a 5-star review! It was our pleasure to assist you here at Schomp BMW of Highlands Ranch, and we hope to see you again sometime!
Jan 16, 2021
Very good experience! Dealer only added a very small charge for documents, stuck to their internet price (no surprise price increase), kept me informed, and sold a used car to me that despite being 4 years old and having 53,000 miles, looked NEW. Was honest in the exact description of the car and all it’s options, despite being a Jeep (this is a BMW dealership). Helped arrange excellent financing for me. Finally, arranged a transport company to safely ship the car to my house in four days after purchase.
Jan 18, 2021
Response from current dealership:
We're so proud to have earned your business, David! It was our pleasure to deliver a straightforward and stress-free car-buying experience, as well as a seamless delivery. Thank you for choosing Schomp BMW of Highlands Ranch - we wish you many happy miles in your new-to-you Jeep!
Jan 15, 2021
Response from current dealership:
Thank you for stopping by to leave a wonderful review for Schomp BMW of Highlands Ranch!
Dec 14, 2020
Response from current dealership:
Here at Schomp BMW of Highlands Ranch we are always thankful for the positive feedback, thank you!
Dec 7, 2020
It took them a while to get back to me and when they called said they would send over a video with more photos due to limited photos and
description not matching. Two days later they called back but it was too late as I moved on to another place.
Dec 7, 2020
Response from current dealership:
Christy - I'm so sorry that we didn't earn your business. We strive to provide timely service and I apologize for not getting back to you sooner. If you find a way for us to earn your business, I would like to personally oversee the entire transaction. I will also share your feedback with my team, and I hope we have the chance to work together in the future. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com. Please reach out to me directly anytime even if it is for advice at the dealer of your choice!
Oct 20, 2020
Response from current dealership:
Thank you for sharing your feedback. I am glad to hear that our Schomp BMW of Highlands Ranch team provided you with great customer service!
Great Company communication was outstanding but car had already had a down payment on it.
Oct 19, 2020
Response from current dealership:
Thank you for the five-stars! We appreciate your business and hope to work with you again at Schomp BMW of Highlands Ranch!
Good Morning All,
What I will comment on is that yes I was contacted by the dealer a couple later and the reason for the contact was just to let me know that the vehicle has already had a deposit on it by another customer however, when this occurred the vehicle listing was still showing up on Cargurus.com. I was told that the vehicle's ad will be removed and the only thing that the customer was waiting for was for the vehicle to get out of the service shop. Now the reason for the low rating is that I actually see the vehicle still listed on Cargurus.com with current photos. Now I'm a little confused by this and rather disappointed that if the vehicle is sold then why will this dealership continue to advertise this vehicle. Are they running some type of bait you in routine or what. Well this is my honest experience with this dealership. Everyone please shop with caution.
Sep 22, 2020
Response from current dealership:
Craig - I sincerely apologize for the inconvenience here. I assure you that it is never our intention to mislead our customers, and I would be more than willing to speak with you about this directly and ensure that we remove the ad for the sold vehicle. Please don't hesitate to send me an email with the details.
Thank you,
Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com
Thank you,
Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com
Sep 9, 2020
Went in to see another vehicle, it was in shop. Sales person (Alex) was very helpful and transparent. We put down $500 refundable deposit
so we could be first to get a chance to see and purchase vehicle. We ended up finding another vehicle that was newer model and fewer miles
at a different dealership. We contacted Alex and told him, he said thank you for the opportunity and he was happy to see we found a vehicle
we liked. He processed the refund of our deposit and said be sure to contact him if we needed to look at a car again in the future. This
dealership displayed exactly what customer service is. Although we bought somewhere else this time, we will definitely come back here the
next time. Highly recommend
Sep 10, 2020
Response from current dealership:
Hi Tony - Thank you for the kind review! While we did not earn your business this time, we are happy to hear that you found the right vehicle. We appreciate your support and you taking the time to shout out Alex! Safe travels from everyone at Schomp BMW of Highlands Ranch!
Sep 6, 2020
Our salesman was very helpful, he was very knowledgeable of the car. And
was very prompt in the paper work. I would recommend he to all my
friends and family.
Sep 8, 2020
Response from current dealership:
Jessie - We appreciate the time you took to write this review for us. We are proud to know that our team helped in a friendly, professional, and knowledgable manner. Enjoy!
yes, and he shot me a video of the car in question as there were no photos yet. good one to deal with in my book.
Sep 8, 2020
Response from current dealership:
Thank you for the review! Glad to know that you enjoyed your Client Advisor's video of the vehicle. Please let us know if there is anything else we can do for you.
Aug 24, 2020
Emailed right away.
Aug 24, 2020
Response from current dealership:
Thank you for the review, Amera. We are glad to know that our communications were quick & efficient.
Jul 21, 2020
Response from current dealership:
Thank you for stopping by to write Schomp BMW of Highlands Ranch a five-star review. It's great to hear that our sales team provided you with the information you were looking for!
Jun 24, 2020
They sold the car out from under me, after being approved and leaving a $500 deposit. They never offered me
to find another car or anything.
Jun 25, 2020
Response from current dealership:
Jamie, I'm so sorry for any miscommunication that occurred on our end. We would never want to inconvenience a customer and I apologize for leaving the wrong impression. I will address your feedback with my team and if there is anything that I can do to assist you further, please don't hesitate to reach out. Thank you, Jeff Edgell - Director of Operations for BMW - jeffe@schomp.com
Bob was very helpful and provided great customer service! Car was not exactly what I was looking for so didn’t buy it.
Jun 22, 2020
Response from current dealership:
Thank you so much for the 5-star review! We appreciate you taking the time to let us know you had a good experience working with Bob. Safe travels from the team here at Schomp BMW of Highlands Ranch!
Jun 22, 2020
Response from current dealership:
Thank you for the fantastic feedback!
Very helpful and informative as well. Not possible for me and go to see
the car or test drive it.
Jun 16, 2020
Response from current dealership:
Thank you for the 5-star review! Providing our customers with helpful and informative service is always the goal here at Schomp BMW of Highlands Ranch, and we are glad that we lived up to our values. Even if we couldn't make a deal happen this time, we hope to see you again down the road!
The BEST ever, the sale person Josh A.. head and shoulders above any retail car experience I’ve had.
Thanks For Making Me BMW owner!
Jun 1, 2020
Response from current dealership:
Thank you for reviewing Schomp BMW of Highlands Ranch! Josh will be so appreciative of your feedback. Enjoy your new ride!
May 22, 2020
Response from current dealership:
Thank you for the review! We look forward to working with you again sometime here at Schomp BMW of Highlands Ranch.
He brought the car to us, can't think of his name, but he was great! Test drove it one day, purchased it the next! Mike brought the paper work to us. It was simple, easy, no pressure! Very professional!
May 4, 2020
Response from current dealership:
It's wonderful to hear that your recent purchasing experience was simple and straightforward. Thank you so much for taking the time to write us feedback! We hope that you absolutely love your new vehicle.
Apr 29, 2020
Response from current dealership:
Thank you for your feedback, Perry. We hope to earn that fifth star next time! Enjoy.
Apr 14, 2020
Response from current dealership:
We appreciate you taking the time to write us a review and for choosing Schomp BMW of Highlands Ranch!
Great customer service and attention to detail. None of the old school sales tactics and games which most of us have come to expect when purchasing a vehicle. I had the pleasure of working with Chris L. . I was in the market for a Lincoln Navigator and when my local search came back with limited options I opened my search nationwide and happened upon Schomp BMW which had this vehicle that I eventually purchased. This was my first time buying a vehicle out of state but Chris and the team at Schomp made it effortless. I will certainly consider working with them again if the opportunity presents itself. I recommend working with Schomp if you are local or a thousand miles away.
Apr 9, 2020
Response from current dealership:
Thanks for the review & congratulations on the purchase of your Lincoln Navigator! At Schomp BMW of Highlands Ranch, we are committed to helping our customers find the perfect vehicle and it's great to know that came true for you. Safe driving!
Apr 2, 2020
Response from current dealership:
Thank you for stopping by to leave Schomp BMW of Highlands Ranch a five-star review. We're glad to hear that our team was communicative and we hope that we get the chance to work with you in the future!
Mar 18, 2020
Great place!!!
Mar 23, 2020
Response from current dealership:
We really appreciate you taking the time to leave Schomp BMW of Highlands Ranch this awesome review, thank you!
Dealer was horrible and getting back to me. Did not want to negotiate the price at first, price dropped on it's own and now the dealership doesn't respond when I reach out. Bad business
Mar 18, 2020
Response from current dealership:
Randy - I'm very sorry that we didn't get back to you about this. I can assure you that we would be grateful for your business, and I'd like to see what I can do to help here. Would you be willing to send me an email? Thank you, Seth Carmitchel - General Sales Manager - seth.carmitchel-ewing@schomp.com
Feb 29, 2020
Kevin was a great guy. Had a great experience with the dealership.
Mar 5, 2020
Response from current dealership:
We are so glad to hear that you enjoyed working with Kevin, Eric! Thank you for coming to Schomp BMW of Highlands Ranch.
Jan 25, 2020
Quick contact and able to answer all questions
Jan 27, 2020
Response from current dealership:
Thanks for taking the time to share your positive review, Ebert! At Schomp BMW of Highlands Ranch, we strive to make every interaction an excellent one!
very knowledgeable with excellent cars at a fair price. Will consider doing business with them in the future.
Jan 27, 2020
Response from current dealership:
Michael, thanks for writing us a review! We hope we get the opportunity to do business with you in the future! - The team at Schomp BMW of Highlands Ranch.
Took several times if contacting this dealer before they responded. If a vehicle is sold they simply don't respond (or take the listings down) Once they respond about a vehicle, it was several auto generated emails, saying they wanted to earn my business, before I actually got a response from a human. They didn't bother to even read and answer my questions. They would just send the link to the online posting if I asked a question. I asked if there was a shuttle to the dealership or if I needed to Uber, since I had to fly into the Denver airport, the response I got was turn by turn driving instructions. I asked again and was told they already answered the question, was re-sent turn by turn instructions again. When I asked them to answer my actual questions, the salesman got rude and yelled at me. Now I'm receiving emails thanking me for my business?!?! I would not touch this slimy company with a 19.5ft pole.
Jan 9, 2020
Response from current dealership:
Hi Ty - Clearly there have been communication issues on our end here. I'm so sorry for this and especially would like to apologize for the way you were spoken to by our sales team. I can assure you that we will address these issues and use your feedback to improve for the future. Again, I'm very sorry that we let you down. Seth Carmitchel - General Sales Manager - seth.carmitchel-ewing@schomp.com
Jan 7, 2020
Response from current dealership:
John, thank you for the 5-star review! We will certainly let Daniel know that you appreciated his help. We hope to see you again sometime here at Schomp BMW of Highlands Ranch!
Dec 26, 2019
Quick, detailed response with follow up. Car was sold but appreciate the courteous and professional response.
Dec 30, 2019
Response from current dealership:
Thank you for the positive review, Mark! We do our best to provide good communication with our customers. If you have your eye on any other vehicles please don't hesitate to reach out. Thanks!
Dec 7, 2019
Dealer was just fine. Helpful
Dec 9, 2019
Response from current dealership:
Thank you for the review! Providing helpful service is something we strive to do here at Schomp BMW of Highlands Ranch, and we are pleased to see that we hit the mark. We hope to see you again!
Nov 12, 2019
Although my sales men was very helpful and nice we had to go home to get some paper work and go back the next day and then I texted him to let him know I’m on my way and I don’t live close he text me 30 min later saying somebody looking at the car then 30min go by he text me saying the sold knowing we where coming back know we don’t live close knowing we where on our way and pre approved!
The car I wanted had just had a deposit put down on it hours before I contacted them but they were very helpful. I talked with Daniel and it
was a very good experience even though I wasn't able to get the car I wanted.
Dec 17, 2019
Response from current dealership:
Hi Patrick - Thank you for the positive review despite the purchase of the vehicle. Please check our inventory as we receive new vehicles daily. We hope to earn your business in the future!
Dec 17, 2019
Response from current dealership:
Thank you for sharing! We are proud to hear of your positive experience.
Nov 2, 2019
Good communication and response to my inquiry.
Oct 29, 2019
Car was sold, but dealer was very helpful and willing to help find a similar car.
Sep 24, 2019
Dealer responded the next day, but I was no longer interested because it was the car was not all wheel drive.
Sep 8, 2019
Tina has been amazing!! So helpful,
knowledge and accommodating!!
Sep 5, 2019
Very attentive. Pleasant experience purchasing car.
Would highly recommend!
Jul 17, 2019
The best respose, I wish the vehicle I wanted was available, I'll be watching closer next time im looking.
Jun 25, 2019
Responded quickly and addressed our questions honestly.
The advisor did two personal videos of the car outside where he pointed out a couple flaws in the paint. We requested closeups of those areas and determined that they were scuffs that could be buffed out.
He cared about the distance we were driving to view this car and wanted to give us the best information prior to making the trip.
Great experience at the dealership.
Jun 11, 2019
It was awesome, They did not bug me to death. They were just cool with what my situation was.
May 12, 2019
Great follow up
May 9, 2019
They answered all my questions!
Car has been listed for a week, I have a (refundable) deposit on it, and it’s still not even available for photos or report on what condition the car is in. C’mon guys.
So far dealing with very nice and sincere individuals but seems they’re all struggling to deliver the level of sales support and responsiveness I’m used to when purchasing a car. Has left me wondering if the reps aren’t paid enough commission, or if it’s a different organizational challenge such as general apathy.
Apr 24, 2019
very nice
Apr 8, 2019
Recieved a resopnse right away. They got me a video and answered all
my questions. Made an appointment to go see it on Sat at 11 AM.
Meanwhile Friday night was a snow storm so changed it to 1 PM due
to not wanting to test drive in the snow. Got there and found out it was
under contract when we arrived. Missed it by an hour. If u snooze u
loose right? I would recommend them.
Mar 24, 2019
We purchased a used vehicle from this dealer. What really stood out is that the salesmen aren't paid on commission, so there was really low pressure during the experience. Their financing options also were over 2% APR cheaper than we had found! Did seem like the "paperwork" side of things took longer than it should have
Mar 24, 2019
Helpful friendly, good price, fixed cracked windshield for free.
Mar 12, 2019
The dealership did contact me and answered part of my question. They didn't get back to me the next day and tell me my trade in value. I went on line and found the Vehicle listed as sold. Since no one contacted me, I went and purchased the other vehicle listed above.
They did contact me the third day and wanted to continued with talking about the listed vehicle. I said their vehicle was listed as sold.
The Corvette was listed for $71,000+, now I see it for $100,000, are you kidding me??
I had a good experience, when I was there. I got there forty minutes early and they sent another sales person to wait onot me. They did not had the car I was looking for, but they asked questions so they could get an ideal what I wants. Very good services, I am happy with it. Thank you for great services.
Mar 4, 2019
They were very prompt and friendly in contacting me.
Jan 18, 2019
If you are in the market for a BMW, run dont walk to see Robert Bird at Schomp BMW. I will be the first to tell you, I am very skeptical and cynical when it comes to buying a car. I hate it. I would not want me as a customer. Robert worked very hard and took the greatest care of me on every level of my car deal. I would not hesitate to do buisness with Robert Bird and Schomp BMW again.
Dec 24, 2018
Unlike many dealers I've encountered in other states, Ralph Schomp actively engages their
customer through quick replies to emails and through phone calls. The vehicle was thoroughly
inspected and issues addressed before the sale. This means they put new pads/rotors and
brand new tires on it, instead of just turning it around for sale like most dealers.
My salesperson Omar was top-notch, and the finance manager and team worked past 9pm to
try and close the deal as quickly as possible.
Truly an excellent experience. I would buy from Schomp again.
Dec 20, 2018
Sales guys was very nice. Provided all the info I requested right away. More than one person reached out as well
Guess the dealership contacted me right away they kept me posted on the status of the vehicle whether it was sold or taking the auction and was willing to look up other vehicles for me that I could find that are in the style that I was looking for some very helpful and they keep in contact
Sep 22, 2018
They were very responsive.
Sep 10, 2018
Prompt and professional
Sep 4, 2018
Good communication from Denver (I am in the Springs) and tried to work with me on timing due to the distance. Great customer service with all my questions.
Aug 30, 2018
Excellent
Aug 28, 2018
Very friendly and the best: no pressure.
Aug 22, 2018
Amazing staff, great condition used vehicles. Definitely a low pressure, transparent dealership.
Aug 14, 2018
Wasted my time setting an appointment and driving up to see the car. The only question the salesman asked me was what do you hope to accomplish today. At no point did he even ask me if I wanted to drive the car. Total waste of time driving 1 hour and I would not recommend this dealership.
Aug 10, 2018
Did a nice job, did not purchase the vehicle. Wasn’t exactly what I was looking for.
Aug 10, 2018
Prompt and informative.
Jul 4, 2018
Great response time, great customer service experience.
Jun 27, 2018
Excellent communication, responsiveness and professional!
Jun 5, 2018
Schomp was very friendly and helpful to me. They let me know when the car I
was looking at failed to pass inspection and offered to be on the lookout for
other used cars that fit my criteria.
Jun 2, 2018
Very helpful
May 22, 2018
Patrick at Schomp was helpful and gave me call backs and is still working with me on the car that I want.
May 8, 2018
Although car had already been sold, they reached out in video and phone.
Were very helpful and kind.
May 4, 2018
Professional
Apr 29, 2018
Incredibly disappointed from such a reputable dealership I appreciated
being contacted and shown a well viewing of the car as I'm stationed
overseas and just looking to have a nice car from a trusted source but
my third party couldn't even test drive due to a maintenance issue and
was told he would inform me when it would be ready, being financially
secure to purchase It was sold without any fair warning or regard to
secure it, I've thought highly of this dealership which was why I was
excited to purchase but I guess they leave customers high and dry
Apr 7, 2018
Were very prompt & professional.
Mar 25, 2018
We bought the car! Schomp was AWESOME
Mar 18, 2018
Sold the car the day I was going to test drive. Not a big deal but I called to confirm my appointment to test drive that car about an hour before I arrived and they didn't tell me it had sold, just seemed like wanted to get me in the door to talk me into something I didn't want.
Mar 7, 2018
I had an appointment to go see this vehicle and when I got there it was already sold. I drove 2 hours to to this dealership and not to mention I called before I headed out. Poor customer service
Feb 27, 2018
As a long-ago Colorado resident (Durango and Kremmling; '58-61) I was well aware of "Colorado style." Straight talk, no nonsense. Yes, that has changed as the state has moved to the dark Marxist side, but Schomp is holding the line !! Straight talk, no nonsense. Interested in my, not pushy, answered my questions (we don't do front plates in SC, so FIX THE FRONT BUMPER HOLES) on "run flats," etc. BUT, haven't "bugged" with a sales pitch. For which I am grateful. Waiting for price to come down more. Schomp is #1 to me!
Feb 23, 2018
Customer servicr was certainly great to start with but what made it even better was the fact that they showed me my options and asked what I'd prefer rather than adding additional charges to what I wanted. For the record, they don't charge dealer and handling fee. You just cant go wrong.
Salesman was nice but couldn’t locate the car we came to see and car had a check engine light on when we test drove
I was disappointed since they had just put new tires and brakes on car the mechanic surely would have seen check engine light on before allowing someone to look at much less test drive
Jan 24, 2018
Although I didn't end up purchasing a vehicle from Schomp due to distance,
they were very helpful and professional in dealing with my family. Had I lived
closer, it's very likely I would have found a vehicle with them.
Jan 3, 2018
This place has great communication, turns out the car was sold before i was able to test drive it.
Dec 20, 2017
Extremely quick response, friendly staff.
Nov 27, 2017
The dealer got back to me immediately, took
extra pictures of the car from
areas that I requested and sent them to me
within a few minutes.
Communication was great. I was able to put a
deposit on the car and flew out
to see it in person. It was EXACTLY as described
and photographed by the
dealer. I was in and out of the dealer within an
hour after my test drive with
my new to me car. Very happy with a great
experience. Ask for Syed, he is a
great salesman.
Nov 20, 2017
The people were friendly, informative and made the car buying experience
very good.
Oct 21, 2017
Quick, easy, professional they were not pressuring you to buy.
Oct 3, 2017
Good communications - didnt have the vehicle I wanted
Sep 3, 2017
They treat you with respect. You get the same treatment whether buying a $10,000 car or $100,000. Very open, very honest. Ask for Justin Albrecht. I will definately buy here again. Thank you
Aug 18, 2017
Very nice place. The atmosphere is very rich. Patrick was cool
I was initially contacted in a timely manner by salesperson Jeff who was very helpful.
This was in reference to a 2011 BMW 320 8I X drive, a very nice
car with 100,000 miles and priced at $11,794. I was originally going
to go out the following Tuesday to look at the car and possibly buy
it. At first I got cold feet and told Jeff that I had jumped the gun and
we would hold off. Over the weekend I was able to get financing
approved and decided that I did want to buy the car. It is a 200 mile
round-trip so Monday morning I made a phone call to the
dealership and spoke with sales person C because Jeff was off
that day. I was told to email my approved contract and that the car
was still in stock. This was around 8:15 AM. By 9:30 I hadn't heard
anything so I sent an email asking if my information had been
received. I did not receive any information back and I made two
phone calls to a cell phone voicemail and I called the dealership
once asking for the sales person who was not available. At
approximately 530 in the afternoon I received a call and was told
that the car was gone and my paperwork was never received. I
don't think this was at all professional. I was very irritated
because I wanted that car and was going to drive up and buy it assuming the loan
paperwork went through.
I wonder who did get the car. The final result ends up as a loss for
the dealership because of not being able to buy that car we did
more shopping around in the ended up buying a new Subaru
outback for approximately $35,000.
Jul 20, 2017
Very helpful and quick to respond. Followed through with what they said they would do. Vehicle sold before I could get a deal worked up.
Jul 17, 2017
Very helpful and responsive but the car was not detailed or cleaned when I got there to look at it.
Jul 14, 2017
The employees were professional, honest, friendly...just outstanding.
Jul 8, 2017
I did receive an email response after I had contacted the dealership directly.
I did purchase the car.
Jul 8, 2017
Amazing customer service! Have gone out of their way to go above and
beyond every time I have visited.
Jun 28, 2017
Terrific dealership! No hassles, everything has gone really smooth. Just
waiting for the shipment to arrive!!
Jun 7, 2017
patient sales person with good people skills and lots of cars.
Jun 7, 2017
Fabulous, we purchased the car!
Jun 1, 2017
Great overall experience buying a car. Sales Reps were honest and trustworthy. One of the better dealerships I have been to. I would highly recommend buying a car here or at least giving them a chance.
May 31, 2017
helpful and are good to work with
May 25, 2017
They did great
May 12, 2017
Chris was excellent. He got back to me right away and was very knowledgeable and helpful
May 5, 2017
Nice folks. Fast and fair. Even delivered the truck out of state to get the deal done.
Apr 20, 2017
Not the right car for me, but a very rapid response from Schomp. Multiple responses, in fact.
Apr 2, 2017
fast email response
They like to use the "One Price" deal a lot. I had to haggle for a bottle of
touch up paint to be included with the purchase of a $33,000 car! After the
car was sold getting ahold of the salesman was a chore. There were several
days where I left 2 - 3 voicemails with no response and the sales staff that
did pick up the phone were very hesitant to direct my call to the sales
manager. Don't expect ANY above and beyond customer service that you
would normally find at a dealership. The "One Price" policy is ok if you find
the right deal, but changes the buying experience for the worse. It felt like I
bought a car at Walmart in the self-checkout line.
Mar 27, 2017
Initial salesman that contacted me was too busy to
reply to my questions about the car, but the young
salesman who was assigned to me when I showed up
later that day for a test drive was very helpful and
responsive to questions. I had previously qualified for 5
other financing loan offers, but the dealership found a
lower interest rate lender due to the size of my down
payment. Very positive sales and financing experience. I
would be glad to buy another car from this dealer. The
demo was also exceptional and much appreciated.
Mar 8, 2017
Patrick was very professional and friendly. It was
an overall great experience !
Feb 16, 2017
Emailed me as contact, told they would send more photos/video first thing in the am. Emailed me back at 8pm already sold the car that day.
Feb 11, 2017
Great experience. Reps were very professional and knowledgeable. I was not ready to "pull the trigger" but I will be back for my future purchase.
Jan 26, 2017
They contacted us right away and were very nice and helpful. We decided to wait on purchasing a car for right now, but would be happy to work with them in the future.
Jan 1, 2017
Jordan provided excellent follow up. Appreciate his efforts.
Dec 27, 2016
We did not purchase a vehicle from Schomp, but were very happy with the high level of customer service that was shown during our test drives and experience at Schomp.
Dec 24, 2016
The entire experience from start to finish was fantastic.
Dec 29, 2016
Response from current dealership:
Wonderful to hear - thank you so much, DW!
Dec 4, 2016
Excellent
Dec 14, 2016
Response from current dealership:
Thank you, Joe!
Nov 23, 2016
Excellent
Dec 14, 2016
Response from current dealership:
Thank you so much, James!
Nov 17, 2016
Very helpful
Nov 13, 2016
Responded in a timely matter. Decided to get a different type of vehicle and they did not have any in stock the matched what we were looking.
Nov 4, 2016
Very good experience. Good follow up. Ultimately I purchase a vehicle from another dealership just because Ralph Schomp did not have the vehicle I was looking for.
Oct 26, 2016
They were quick to respond. Already had sold the car, but had others in my price range at fair deals. I didn't make it in to test drive or look at the other vehicles, since I am on the other side of the city. But my overall experience was great with schomp BMW. They followed up to see if I was still looking for a vehicle.
Oct 28, 2016
Response from current dealership:
Thank you so much, Jamie! If there's anything we can do to assist, please don't hesitate to reach out directly - rbattista@schomp.com - Rich Battista, GM
Oct 11, 2016
I met with Chad, and he was more than accomdating. He met me with the car so that I could see it and test drive it. I didn't purchase this car, but would go back and deal with Chad anytime. Wonderful experience.
Oct 19, 2016
Response from current dealership:
Thank you, Tami! If there's anything we can do to further assist, please don't hesitate to reach out to me directly. Best, Rich Battista - GM - rbattista@schomp.com
Oct 5, 2016
Quick response, very professional
Oct 10, 2016
Response from current dealership:
Thank you, Felix!
Oct 2, 2016
This was one of the best buying experience I have ever had.!!
Oct 4, 2016
Response from current dealership:
Thank you, Gary! Tremendous to hear, and congratulations!
Sep 30, 2016
Prompt reply, prompt answers and no pressure. Also a great vehicle. Very
professional dealership...
Oct 25, 2016
Response from current dealership:
Thank you, Vincent!
Sep 27, 2016
Great group of people!
Oct 4, 2016
Response from current dealership:
Thank you, Alexander!
Sep 20, 2016
Great sales rep in Graham Allen
Sep 21, 2016
Response from current dealership:
Thanks, Tracy - tremendously appreciated! Congratulations!
Sep 17, 2016
They contacted me right away, however, I drove from one say of town to the other to see a vehicle I was very interested in. They told me to come back because the vehicle was all the way to the end of the lot and they were busy. The person told me he will call me and send me pictures the same day and he didn't, not even after I told him I wanted to see it that same day because I drove from far away.
I don't feel they treated me fairly, It seemed as if they were not interested in helping me at all.
Sep 19, 2016
Response from current dealership:
Mercy, we're so sorry. This is never the image we strive to project. Would you mind emailing me directly at rbattista@schomp.com? If you're still willing, I'd like to set up an on-site test drive for you, at a location of your choosing. Let me know. Best, Rich Battista - GM
Sep 16, 2016
very responsive
Sep 19, 2016
Response from current dealership:
Thank you, Georgiana! Pleased to have accommodated.
Sep 9, 2016
Great service
Sep 12, 2016
Response from current dealership:
Thank you, Manuel!
Sep 1, 2016
First I recieved a great letter from dealership about how they do business. Then I received a follow up letter from the General Manager. And I also received a follow up call from the salesman. He was very polite and listened to me and offered suggestions as to how he could help.
Sep 7, 2016
Response from current dealership:
Thank you, Gary! Very glad to hear the process worked well.
Aug 27, 2016
Very helpful
Aug 29, 2016
Response from current dealership:
Thank you, Claire!
Aug 15, 2016
Response from current dealership:
Thank you, cateq! Happy to have helped.
Sales Manager called within 5 minutes of my inquiry. Gave
several options for possible purchase.
Aug 10, 2016
Response from current dealership:
Thank you, jsw!
Aug 4, 2016
Prompt contact but very disappointed in their $1000 down 24 hour hold policy. It really is bad; the customer loses the amount if one does not buy the car.
Aug 10, 2016
Response from current dealership:
Hi Swede, thank you for your honest feedback. We're glad to have been in touch quickly. On policy, the deposit can be reassigned to any vehicle in our inventory (if you decide against the original vehicle). If there's anything we can do to assist in the future, please keep in touch.
Jul 14, 2016
There was no wiggle room don't like the fact that the price listed as a final price obviously the car wasn't worth what it was selling for. Ttied multiple salesman to close the deal.
Jul 18, 2016
Response from current dealership:
Hi Keven, thanks for your feedback and the opportunity to have met with you. Lots of factors go into our pricing including vehicle condition and history, market value and much more. If you're still in the market, please email me directly and I can work with you on finding what you'd like at a price that would work - we do have access to lots of inventory and cars across the country, too. Best, Rich Battista - GM - r.battista@schomp.com
Jul 7, 2016
I bought a different car than this. Preferred a different color and more options.
everyone was friendly and helpful and I felt no pressure.
they have followed up after the purchase to make sure I was satisfied.
Jul 18, 2016
Response from current dealership:
Glad to hear, David! Congratulations on your beautiful new BMW.
Jul 7, 2016
Excellent service! Highly recommended
Jul 8, 2016
Response from current dealership:
Thanks, Julie!!
Jul 3, 2016
I live in Pennsylvania. Contacted them . Loved the car but decided I could find one closer as they are I'm Colorado and I am in Pennsylvania. Rob the manager and Chris were amazing. They called me and Spent alot of time explain loans warranty and shipping deals. If you live in that area. Great not your typical pushy salesman. WI she'd me luck. BETH IN Pennsylvania
Jul 8, 2016
Response from current dealership:
Thank you, Beth! Happy to have had the opportunity to help. Enjoy your new car, and do keep us posted if you're ever traveling through!
Jun 30, 2016
They responded quickly
Jul 1, 2016
Response from current dealership:
Thanks, Joel! Happy to help. Was there anything we could've done to have earned that last star? Let us know at social@schomp.com, if you'd like.
Jun 21, 2016
We communicated back and forth all day with the salesman and then
showed up ready to buy the car we wanted. While we were standing
next to the car we were informed it had just been sold online. They were
very apologetic, but we were pretty disappointed. Wasn't "their fault", but
it is one of the problems with car shopping these days that a car can be
sold out from under you with online buyers. This dealer definitely was
offering this vehicle at the best price in the entire metro (every other
place is $2000+ more).
Jun 21, 2016
Response from current dealership:
Brian, we're so sorry the vehicle you'd wanted had sold. If you haven't purchased yet, we can still search the country and try our best to find exactly what you want. Feel free to email us at social@schomp.com and we can absolutely get the ball rolling, if you'd like!
Jun 11, 2016
They responded quickly when I first inquired about an Acura they had listed on 3 different sites but the vehicle wasn't ready to look at. I thought that was weird because why would you list a vehicle that wasn't ready to sell? They couldn't seem to give me any idea when it would be ready to buy. They said it had a suspension issue and was in the shop but after a week of waiting I finally gave up and chose another dealer. Don't advertise a vehicle unless it's ready to buy.
Jun 13, 2016
Response from current dealership:
Nancy, we're so sorry for the inconvenience and lack of response. We understand it may be too late, but if there's anything we can do to help, please don't hesitate to email directly. Best, Rich Battista - GM - r.battista@schomp.com
Jun 2, 2016
I inquired on car gurus for one vehicle and this dealer called 8 times, left 6 voicemails, and 5 emails. Chill!
May 30, 2016
Great atmosphere nice people overall good experience
May 31, 2016
Response from current dealership:
Thanks, Edward! So glad to hear everything went well.
May 11, 2016
Very good. Timing was off but that wasn't anyone's fault. The sales people
worked hard to get my business and if I lived in the Denver area they
probably would have.
May 12, 2016
Response from current dealership:
Thanks so much for your review, Irving! We do cater to out-of-state buyers on a regular basis - accordingly, please feel free to email us at social@schomp.com if we can be of any further assistance.
Original sales person did not follow up with me after I told him, I would wait
to put a deposit on the vehicle until all the repairs, including body work was
complete. He never called again.
May 11, 2016
Response from current dealership:
Hi Juegos, thank you for your feedback, and please accept our apologies for the scope of your experience. Would you mind please emailing us at social@schomp.com with your full name and best contact method? We'd like an opportunity to investigate the situation further and help make things right for you.
Apr 11, 2016
Great experience. Took care of all my needs.
Apr 18, 2016
Response from current dealership:
Thanks so much, Milan! Very glad to hear.
Apr 7, 2016
Great experience. Let us test drive the
car over night and we're very patient and
not pushy. Price was fair even though
there's no haggling allowed. Financing
was quick and painless. Very satisfied
with our purchase.
Apr 11, 2016
Response from current dealership:
Thanks so much for your kind words, Kent! We're so glad our relaxed 'one-price, one-person, one-hour' promise boded well for your experience. Cheers to lots of great miles in your wonderful new car!
Apr 4, 2016
They contacted us right away
Apr 8, 2016
Response from current dealership:
Hi Jason, thanks for your feedback! Was there anything we could have done to earn a five-star rating from you? Please email us at social@schomp.com and let us know. Would be glad to help.
Apr 4, 2016
Response from current dealership:
Thank you so much, Judy!
Mar 30, 2016
No pressure quick deal great job
Apr 4, 2016
Response from current dealership:
Thanks, Alan!
Mar 25, 2016
This dealership was very responsive; I chose a first appointment
with a Lexus dealer, however, because I was seeking a certified
vehicle with a history that included warranty. The dealer had
certified BMW vehicles, and did send me information on both
vehicles and availability, but I purchased through the Lexus
dealer for the added warranty coverage.
Mar 31, 2016
Response from current dealership:
Hi Jeanne, thanks so much for your review! We're sorry to not have ultimately earned your business, but do appreciate the consideration, and wish you many wonderful miles in your new car.
Of note, BMW's Certified Pre-Owned vehicles do offer up to two years and 50,000 miles of additional bumper-to-bumper coverage (beyond expiration of the four-year, 50,000-mile factory warranty), plus a variety of enhanced coverage options. Look forward to the opportunity to earn your business again when the time is right.
Of note, BMW's Certified Pre-Owned vehicles do offer up to two years and 50,000 miles of additional bumper-to-bumper coverage (beyond expiration of the four-year, 50,000-mile factory warranty), plus a variety of enhanced coverage options. Look forward to the opportunity to earn your business again when the time is right.
Mar 24, 2016
Great customer service
Mar 31, 2016
Response from current dealership:
Thanks so much for your kind words, Chad! Keep us posted at social@schomp.com if we can be of any further help.
Mar 13, 2016
Amazing purchase experience, even with difficult financing. No
pressure, all kinks worked out before I even got to the dealership,
showed up, signed the paperwork, drove home.
Mar 24, 2016
Response from current dealership:
Thanks so much, Venita! We're so glad our one-price, one-person, one-hour philosophy was able to foster a seamless and positive experience. Enjoy your beautiful car!
Mar 12, 2016
very good bought vehicle from them with great service so far!
Mar 18, 2016
Response from current dealership:
Thanks so much for your kind words, George! Happy to oblige. Please feel free to keep us posted at social@schomp.com if you need anything at all.
Feb 22, 2016
Very Good!
Mar 24, 2016
Response from current dealership:
Thanks, Kurt!
Feb 11, 2016
This is who I will go to when I buy my next vehicle. Very helpful, willing to look for the used vehicle I am wanting. Very professional and helpful dealership
Mar 24, 2016
Response from current dealership:
Thanks so much, Josh! We appreciate your kind words.
Feb 6, 2016
They were on the spot response
Feb 8, 2016
Response from current dealership:
Hello Roy. We're glad to hear and thank you for the 5 star review!
Feb 2, 2016
Car was sent to auction and not
available, sales department has been
great with updates and information on
others.
Mar 24, 2016
Response from current dealership:
Shawn, thank you for your response. If you're still in the market, we do have a tool that can automatically alert you when a vehicle matching your criteria arrives at any of our three dealerships. Just let us know!
Jan 28, 2016
Emailed and Called with responce
Jan 29, 2016
Response from current dealership:
Glad to hear, Kirk! Thanks so much for the positive review. Please keep us in the loop here or at social@schomp.com if you need anything at all.
Jan 27, 2016
They been good,but will not deal at all.Price just not good enough
Jan 29, 2016
Response from current dealership:
Hi Mark, thank you for your balanced review and, as well, for the opportunity to have worked with you. Our one-price model accounts for several vehicle-specific factors. In addition to market data, we take into account overall vehicle condition, history, reconditioning needs, and much more. We're sorry the pricing of this particular vehicle did not work for you, but would be honored to have the opportunity to perform a nationwide search for one that might fit your needs. Please feel free to email our team directly at social@schomp.com with your desires, and we will get the ball rolling.
Jan 22, 2016
Full of them selves told me
after the third call they had
already sold that car
Jan 25, 2016
Response from current dealership:
Hi Tom, we're so sorry to hear about your negative experience. Might you be able to send your last name to social@schomp.com? We definitely want to work to not only make this right, but also to ensure that whatever mistakes were made do not occur again. We'll look forward to your response.
Jan 20, 2016
very nice dealership. Good experience. Would recommend it to others looking to buy a new or used car.
Jan 21, 2016
Response from current dealership:
Hi Chelsey, thanks so much for your kind words and recommendation! Here's to many years of enjoying your beautiful car. Please feel free to reach out if you ever need anything at all. Best, Your Friends at Schomp.
Jan 1, 2016
I bought from them. Car is great. Very
professional. Communication could be better.
Jan 22, 2016
Response from current dealership:
Hi Josh, thanks so much for your feedback! Please feel free to reach out and detail where exactly the communication broke down for you. We would love the opportunity to address and improve all areas of the car buying process. Email us at social@schomp.com. Thanks again! Your Friends at Schomp BMW.
Dec 17, 2015
My wife and I had an excellent experience at the Schomp
BMW dealership in Littleton, CO. I initially found the car in
question, the 2013 Fiat Abarth on CarGurus, which is a
testament to the social media aspect of the group. My initial
email inquiry was quickly answered by Jude Ortega, and he
assured me he would do all he could to meet our needs and
our schedule. Saturday was a little sketchy weather-wise, and
we were doubting we would even venture out. Jude had
called the evening before, and I told him about our hesitation.
He was very accommodating, and asked for us to call ahead
and he would meet with us.
We decided that morning to go, and were able to find the
dealership with GPS. It was an adventure for us, as it is quite
a ways away from our home. We were greeted warmly by
some staff at the front desk. Jude was quickly called and told
of our arrival, and no less than 3 people stopped and asked if
we needed anything to drink.
Jude introduced himself to us, and quickly went to pull the car
around for a test drive. We had a great little romp in the
Abarth, and that was enough to clinch the deal for us!
Ushered into a comfortable office, we started the paperwork
and the financing process.
The whole process was over in no time, and we waited while
the car was final detailed for our trip home.
Overall, Jude was great, very confident and capable and
professional, the car was exactly what we wanted at a very
fair market price, and it was extremely clean and prepared.
Looking over the paperwork, it appeared that many items
were looked at and even new tires were installed. The gas
tank was full, the interior was immaculate, and everything was
about as perfect as it gets.
If we were to do it again, there is no hesitation to do business
again with the Schomp Group. Jude Ortega was excellent,
and we were made to feel welcomed and at home during our
visit.
Thank you again for a great experience and a wonderful little
car!
Dec 8, 2015
bought a Lexus. Thanks
Dec 2, 2015
Great response time, and I liked that they
take a video of the vehicle, to let you know
its still in the lot. Great customer service,
and great salesman.I only rated a 4 because
I didn't buy the vehicle I wanted as it was
sold before I could go to the dealer, but I
don't blame them, because the vehicle was
priced very well.
Dec 2, 2015
A Fun Professional Experience ! From beginning to end spot on ! Steve and John in internet sales were fantastic!
Nov 30, 2015
Overall we had a great experience. The
only thing that could have been better is
shortening the time it took for
purchasing the car. The staff was very
friendly and even though we weren't
dressed like the other clients(stuck up
people with too much money) we were
treated the same as others. I guess they
realize that everyone has money to
spend and we still bought a car.
Nov 25, 2015
Great
Nov 9, 2015
they called me back right away, and left me a message. I
called back and then it took them 3 days to call me back.
Too late
Nov 7, 2015
very nice helpful salesman.
Oct 29, 2015
Great experience. Jeff (internet sales) is very good,
actually one of the best car salesmen I have worked with,
and I have purchased 8 vehicles from dealerships over the last
15-20 years. Great on followup, no bs, no excuses. I live in
Chicago, Schompf is in Denver - my first experience buying a
vehicle online and out of state. From the paperwork to
shipping the vehicle, everything was handled in a timely and
professional manner. I will do business with Schompf and Jeff
again. And would feel comfortable referring others to them.
Oct 22, 2015
called me at all hours of the day and well into the night. this
went on for almost a month.
Oct 13, 2015
Great service, painless buying experience. Highly
recommended!
Sep 12, 2015
Helpful and courteous.
Sep 11, 2015
I purchased a pre-owned vehicle from Shomp. I
received nothing but the best SERVICE.
Aug 23, 2015
This dealership was great. I was
purchasing literally the cheapest
used car on the lot but they
treated me like I was buying a
$60,000 BMW. I ended up taking
the car back because it made a
weird noise the next morning (I
had had this same make and
model previously and knew that
noise was no good). But the 48
hour return policy is legit and it
was so easy to return.
Aug 17, 2015
Andrew Young was simply great. The
buying process was the best I have
experienced. Thanks
Aug 9, 2015
Great inventory. But too far south
for us in north Denver. Wish we
had that quality up here
Aug 7, 2015
Car listed as in perfect condition.
Went to buy it and had major
dents and hail damage. Very
disappointed.
Jul 14, 2015
Cordial communication
Jul 8, 2015
Fast and professional even after I
drove 2 hours and wasn't happy
with the car. Chris still took time
to show me other cars that would
fit my needs, instead of trying to
sell me on anything
Jun 15, 2015
From my initial contact with
salesperson Chris Sanchez, I
knew I was in the right place.
This was a terrific buying
experience and I walked away
with a great deal, terrific service
and the perfect BMW.
Very satisfied!
Jun 11, 2015
The staff was friendly and prompt in
addressing my needs.
May 21, 2015
Exceptional service. I flew in from out of
town, and the dealership had a driver
pick me up. When I arrived at the
dealership I was very pleased to find
that every detail on the car was exactly
as advertised. The entire staff was
extremely professional, courteous, and
helpful. I have purchased quite a few
vehicles, and this was by far the best
buying experience I have ever had. I
would definitely recommend Schomp to
anyone in the market for a new or used
vehicle.
May 7, 2015
Absolutely no pressure!! Excellent customer service and extremely
knowledgable and friendly!
May 4, 2015
Great to deal with...Drew is excellent at what he does!
Apr 23, 2015
Helpful
Apr 19, 2015
The dealer contacted me right away and
sent me video of vehicle.
Apr 16, 2015
Contacted me immediately. Was very responsive to the car and my needs. Gave constant updates on the car and was very courteous
Mar 31, 2015
Great buying experience.
Mar 26, 2015
responded promptly to inquiry.
Mar 24, 2015
I had great communication with Tim
Green, due to my work schedule I'm
kind of playing cat and mouse. I let him
know what I was looking for and to keep
me in the loop. Overall it has been a
pleasant experience.
Mar 24, 2015
Car was advertised as a Lux and wasn't.
Mar 24, 2015
Not happy at all. Was told to come and test drive by people at schomp mini and then the car wasn't even there. I was told it was on a test drive when told the sales person at schomp bmw that the car had never moved all day. Then the car had body damage which the schomp bmw said they were never aware of the damage and then they priced me out of the car by raising it two thousand because of the additional cost of the damage. I gave my vin # to MO who twice said he would get back with me with a trade in estimate and Im still waiting for that. I am still in the market to purchase an Audi but now my money will be spent at another dealership!
Jan 6, 2015
Prompt, but would have liked an
answer based more on my
question, rather than what
seemed a generic response.
Jan 5, 2015
Unbelievable how awesome these guys are. I absolutely hate
buying a car from a dealership (I have purchased 11). I have
NEVER returned to any of them. I always feel like the car
salesman are snakes in the grass. Not only did these guys apply
no pressure but their boss called me a few days later just to make
sure I was happy. Heck ya I'm happy! Thanks Tyler and Jeff!
Dec 11, 2014
Sal was great and extremely
down to earth !!! I totally
requirement him as a sales man!!
Dec 10, 2014
Schomp and my salesperson DJ did an awesome job. I purchased a
car and am very happy and their service is incredible. Great to say
in this day and age!!!! I highly recommend schomp and specifically
DJ.
Oct 14, 2014
Courteous and responsive to client
needs
Sep 25, 2014
A salesman never called me back, they sent an e-mail 4 days
after I initially contacted them saying they would see if the car
was still available then they never did. We purchased another car
at a dealership instead.
Sep 15, 2014
Great Service!
Jun 18, 2014
Very good
Jun 11, 2014
Very friendly quick to respond
with info I had requested will
definetly go back
Apr 12, 2014
Great experience!
Mar 24, 2014
Great service...
May 31, 2013
Overall it was a good experience; I didn't feel pressured into
anything I didn't want. The rep was patient with my many
questions and when I was running into a small snag in timing, I
was offered a good alternative solution. Once we decided to
finalize the deal they did their best to get me out of the door
quickly. But they seemed a little overbooked, since both times I
went in the rep I spoke to was juggling me and another client
looking at other vehicles. I didn't feel like it affected my result
personally, and when he was with me I felt that he was attentive,
but seems like they might need more reps to handle the client
load if that is common. That's the only reason I gave four stars,
since otherwise the service was excellent.
May 11, 2013
The salesperson, Justin was fine. However, as I was waiting for
Justin to bring the car around for a test drive (I had an appointment)
some one walked in to see and drive the car I was waiting to test
drive, and subsequently bought it, as I waited, without the
opportunity for my scheduled test drive. The management was polite
but what they felt was fair, I did not.
Apr 13, 2013
Mediocre service at best.
Apr 11, 2013
Great experience!
Apr 10, 2013
No they did, very responsive and cordial salesman. I just haven't
had time.
Close friend bought new 335 very positive!
Mar 22, 2013
Very easy to work with; professional.
Feb 4, 2013
The one question I had was answered by Schomp BMW quickly and accurately.
Jan 20, 2013
Staff was great and vehicle was as described. Satisfied.
Jan 3, 2013
My experience was the best ever. I am 59 years old and I say again the
best experience ever.
Dec 16, 2012
Dealer responded quickly, very helpful! The only thing is car went to
auction and was unavailable.
Nov 26, 2012
No hassles. No long wait. From beginning to end, the deal was great!
Nov 22, 2012
Very good transaction
Oct 22, 2012
Wonderful dealership and customer service.
Sep 21, 2012
Had a great experience working with Travis Taggart he was
amazing and friendly and Very Helpful. I will work with him
much More. Thank You Travis.
Sep 20, 2012
Good follow-up. Still waiting for the car I am looking at to come in from auction but salesman has been attentive.
Sep 10, 2012
Very helpful in working with you. When first coming there I felt out of place (buying a used car from an extremely luxorious BMW dealership) but they made me feel comfortable, and it didn't feel like they were less worried about my needs than the people who were buying the 80,000 new BMW's.
Aug 14, 2012
None responsive - i have purchased over 9 BMW in the past 10 years. Worst dealer/sales person ever!
Aug 9, 2012
Response was helpful. Ended up purchasing vehicle from them. Overall A rating. Quality business.
Aug 7, 2012
Prompt response