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Ogden Auto Sales
About Us
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Today 9:00 AM - 12:00 PM (Closed now)
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2438 South Union Street
Spencerport, NY 14559
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Mar 17, 2026
Tim was very down to earth and helpful . The buying process was straightforward, and simple Ogden Auto Sales and Service has that hometown vide . You feel like you’ve known these guys your whole life . The car has lived up to expectation so far . The prior owner had the car serviced at Oden Auto service The service department provided me with extensive service records for the car I purchase for my daughter . Tim had the vehicle serviced for tge sale and even had the oil changed without me having to ask .
I have since brought my personal vehicle to the service department for maintenance . Reasonable prices , quick, dependable service . I highly recommend Ogden Auto Sales and Service ,
Mar 18, 2026
Response from current dealership:
Thank you
Jan 25, 2026
Tim was great! Helped out a lot!
Jan 25, 2026
Response from current dealership:
thank you
Show older dealer reviews 62
Jan 2, 2024
They got right back to me on my question
Jun 6, 2023
Tim made the car buying process a breeze. He had great communication skills, the pictures were very accurate showing the condition of the vehicle. Overall I had a great experience and I would highly recommend his services. It was a pleasure doing business with you. Thanks again.
Jun 6, 2023
Response from current dealership:
Thank you for your purchase and your trip from syracuse
Tim was very helpfull with purchase, provided all information needed for me, and
financing, Would deal with them again. Thanks.
Feb 28, 2023
Response from current dealership:
thank you
Jan 14, 2023
Very nice owner and knowledgeable about his vehicles . Pleasure to meet and purchase from.
Jan 14, 2023
Response from current dealership:
Thank you
Jun 8, 2022
The call back with information was much appreciated.
Jun 11, 2022
Response from current dealership:
thank you
From the first call all the way to finalizing the sale I have no complaint about this dealership. Tim was very professional and answered all questions and was very nice through the process. I highly recommend this place even out of state. They will work with you and help you to the best of their abilities
Nov 19, 2021
Response from current dealership:
thank you very much enjoy your new ride
Apr 5, 2021
Response from current dealership:
thank you
Feb 16, 2021
I bought this vehicle very good dealer communication communication Nice truck
Feb 16, 2021
Response from current dealership:
thank you
Nov 22, 2020
Outstanding, great prices, and professional will recommend going here!
Nov 22, 2020
Response from current dealership:
Thank you
Jun 30, 2020
Response from current dealership:
thank you
Mar 11, 2020
We had a great experience buying my son’s first car. Tim was very accommodating with our schedule setting up test drives and eventually purchasing the car. It was a simple purchase and we got a great deal on top of it. Thank you
Mar 16, 2020
Response from current dealership:
Thank you adam for you purchase nice talking to you and your son Thanks again
Mar 11, 2020
Tim from Ogden Auto Sales was very knowledgeable and accommodating with our recent purchase of a 2014 Ford Focus. I would not hesitate to buy a vehicle from them in the future!
Mar 16, 2020
Response from current dealership:
thank you very much for your purchase and talking about the legacy of the focus cars in your family great American car Thanks again
Jan 5, 2020
Very helpful and fast response.
Jan 9, 2020
Response from current dealership:
thank you for your 2015 gmc purchase and making trip from Syracuse
Quick to respond! Very honest! Made helping us his first priority! We love the new truck, Thankyou!!
Dec 11, 2019
Response from current dealership:
Thank you congratulations on your new truck
Jul 3, 2019
fast and honest guys
May 2, 2019
Dealer wanted me to call, didn't answer my question in the response. If had wanted to talk to a salesman I would have called in the first place. I moved on to a different vehicle/dealer
Mar 30, 2019
Dealer responded me all my questions. Van was exactly as pictures in the site. I recommend car gurus.
Apr 2, 2019
Response from current dealership:
thank you for your business nice meeting both of you congrats on the future
Mar 17, 2019
Wonderful experience! Ogden Auto Sales is a great place to buy a vehicle. As a single mom buying my first car, I was nervous. I didnt want to end up with a rude, pushy salesman who tries to take advantage of my lack of knowledge. But the owner, Tim, is a very nice & respectful guy. Not a pushy salesman in the least. He patiently answered all my questions and made sure I was happy and comfortable with my purchase. We came from over an hour away and he was very accommodating. He met with me on a Sunday to test drive the van, then stayed late the following Friday so I could come get it after work. The van was exceptionally clean and in great condition, exactly what I expected from the listing. Highly recommended!!
Mar 21, 2019
Response from current dealership:
thank you for your business glad your happy with caravan thanks for the review
Dec 7, 2018
Great dealer great price will do business with again
Dec 7, 2018
Response from current dealership:
Thank you for your purchase nice meeting you
Jul 9, 2018
The Universe put this van in myPath beautifully. The whole process was very smooth. I saw the van online, loved the great pricing, contacted Tim, He responded. I did the tested drive, put down a deposit, came back a few deys later and sealed the deal. Tim handled all the new vehicle DMV stuff. We shuck hands and I drove off with the van of myDreams!!! I would definitely recommend Ogden Auto Sales to anyone. Tim made the vehicle buying process a relaxed one. Thankhz so much, Tim. Wholeness n Love ((-;
Jul 13, 2018
Response from current dealership:
thank you for the review . nice meeting you, thanks for your purchase, have fun in your travels
Jun 25, 2018
Good place
May 18, 2018
Tim at Ogden sales was great I purchased the van the day after we negotiated a little better price I actually called him to tell him how happy I was with the van after I would shop there again hopefully not too soon though
May 19, 2018
Response from current dealership:
Thank you for the call and review
Tim followed up on my calls with calls ad text messages. He made time
for our busy schedule. We financed a loan through a bank and the
process was very simple
May 14, 2018
Response from current dealership:
Thank you nice meeting you Thanks for your purchase
This was the easiest car purchase I ever made. The dealer met me on
Easter Sunday so I could take a test drive. I signed papers and sent a check
the next day and he took care of the rest... even the DMV work. I will
certainly be calling this dealer for my future vehicle purchases.
Apr 5, 2018
Response from current dealership:
Thank you for your purchase of cargo van Nice meeting you Will be glad to help in future
Tim is a great guy! So transparent and very easy going. Not pushy at all. The car is awesome and in great shape. Thanks Tim!
Mar 22, 2018
Response from current dealership:
Thank you for the review and the purchase of your vehicle nice meeting you
Mar 10, 2018
The Dealer was very laid back and likeable, and was able to answer my
questions. They handled all of the DMV requirements and didn't beat me
over the head with the cost of that convenience. I am very pleased so far
with my purchase, and I have no qualms about recommending them at this
point in time. I'd probably give them 5 stars, except I've only had the vehicle
about a week, so only time will tell.
Mar 22, 2018
Response from current dealership:
Thank you for your review and your purchase of the caravan
We had a fantastic experience. Everyone was warm and friendly, responded quickly to our inquiry. They went above and beyond to get our truck on the road in record time, even ran to DMV late in the day for us. We would definitely buy from Ogden Auto again!
Aug 21, 2017
Response from current dealership:
thank you nice meeting you and your family enjoy your new truck
My experience was great! I went in for one car and ended up falling in love with another one. The dealer was great at helping me figure out my payment and really put an effort into working with me. The sale was simple, I would overall recommend the service here. You wouldn't regret it.
Aug 6, 2017
Response from current dealership:
thank you enjoy your new car
May 23, 2017
I talked with a sales person, however he did not seem to eager to help me garner any financial help. In fact there was the van and a Harley both less that 3k that I wanted to do a package deal on and was told no can do because they weren't going to bother with arranging any financing.
Apr 21, 2017
Thank you for the quick reponse
Mar 26, 2017
Visited the dealer, talked with and started
car. Car was sketchy, and they agreed.
Was too cold to look further, but plan to
visit again.
Feb 25, 2017
We had a great experience. Tim was very friendly and helpful. He answered all my questions. We drove a long way to get to his dealership and he was very accommodating and easy to work with. He made sure things were ready for us and had the car all set for us when we got there. I would recommend Ogden to anyone.
Mar 2, 2017
Response from current dealership:
thank you for your business and traveling here the internet is a great tool for finding deals again thank you very much
Feb 24, 2017
After contacting Tim at Ogden Auto Sales in regards to our interest in a
2010 Dodge journey we arranged to go down to see the vehicle and take
a test drive. Upon arrival Tim greeted us and said he had the vehicle
ready for us, handed us the key and off we went on the test drive. Tim is
very pleasant to deal with, answered any questions we had is very fair.
We did purchase the Dodge journey and are very pleased with the
purchase. We would recommend Ogden Auto Sales LLC of Spencerport
if you are looking to buy a quality used vehicle in the near future. Thanks
Tim.
Mar 1, 2017
Response from current dealership:
Nice meeting you and your wife glad to help you thank you for your business
Feb 14, 2017
What a great place to do business. My Dad and I have bought a few vehicles from Ogden Auto Sales. We Have been very happy with each of them. Fair prices and fair trade value. So when it was time for my daughter to buy her first car we went down to see what Tim had on his lot. We picked up 2008 Chrysler Seabring for a great price. Tim and Joe bent over backwards to make sure we had a great car buying experience. I can't say enough about their hospitality. With not a ton of money to spend my daughter is very happy with her car. I am very happy that we could find a great safe car in our price range. I can't thank you guys enough for going the extra mile for us. We will definitely be back to buy more cars from you in the future!! Thanks again!
Feb 18, 2017
Response from current dealership:
Thank you Vance glad to help you with an affordable car
Jan 22, 2017
I bought a 2005 Silverado 3500 right before the first of the
year. I live in TN and called when I saw the truck on Cars for
Sale website. Truck looked good in the pictures and I asked
Tim if it had any rust much, he said it's just what you see in
the pictures on the back of the bed and he said the truck was
never driven in the winter. I received the truck and as soon
as the delivery company pulled up the driver says the truck
has no brakes. I started looking the truck over and i saw that
the whole steel plate on the bed had rusted completely off,
the cab mounts are rusted almost completely off, the whole
underneath is nothing but rust. Somebody had cut the original
brake lines because they were too rusty to mess with to
replace a new master cylinder. All this rust from a truck that I
was told only sat through the winter. After calling several
times and texting Tim called me back and says well it's a
typical New York truck, (didn't know trucks rusted while
parked and not driven on the salty roads).. that's not what he
told me when I asked before I bought the truck... Now the
truck won't start at all it kills the battery with nothing on. He
lied to me about the truck and now won't mention making it
right. He did say if I pay the shipping both ways he would do
a refund... so I titled the truck and paid the taxes because he
sent all the paperwork in the mail several days before the
truck got here, I paid the freight company $1000 to get the
truck here and it would be another $1000 to get it back up
there...so I'm supposed to lose $2700 because he lied... I'd
stay away from this place.. most used car salesman get a bad
rap and this kind of stuff is why! We
have been grinding rust for over a week and have had to put
complete new brake lines. No offer to make it right. He sent a
note to my card company saying I had plenty of time to send
somebody by to check the truck out, yea I did but I made the
mistake of believing Tim. In that note he tells how the truck
was underpriced which has nothing to do with somebody
being honest about a vehicle. I will suffer my loss but thankful
to reviews and BBB and such you folks wont have to find
yourselves in my position.
Feb 9, 2017
Response from current dealership:
offered to give money back sorry
Jan 14, 2017
I went to this dealer to look at a truck agreed to buy the vehicle got a purchase agreement went to the bank got a loan just to find out he sold the truck before i got back .i give this dealer zero stars for the experience i inquired. I would not recommend this dealer to anyone.
Jan 16, 2017
Response from current dealership:
i did write a purckase offer with out a deposit on sunday 1-8 you were not sure if you could get another loan i told you i would hold truck till 1-9 at noon i extended til 5;00 you did not get approved yet by your bank i had several calls to buy this truck i also told you i would wait till 2;00 tuesday before i sold truck to someone else i gave you plenty of time and chace to get loan
Dec 1, 2016
Dealer answered question, haven't heard back if sold.
Jun 29, 2016
This dealer did a great job showing us the vehicle and did not push at all. He was very pleasant to deal with and I have recommended Odgen Auto to others.
Jun 29, 2016
Response from current dealership:
Thank you nice meeting you and your family
May 29, 2016
I would buy another used car from Tim @ Ogden Auto Sales LLC. The vehicle was exactly as advertised. Tim answered all questions truthfully and even got online to show us the carfax. Very pleased with our purchasing experience!!!
May 30, 2016
Response from current dealership:
Thank you very much enjoy your new car
May 5, 2016
contacted me and then increased the price by 400 dollars
May 5, 2016
Response from current dealership:
some of are vehicles have internet specials that sell very fast like this one did price is always honored thank you
Apr 23, 2016
van was no longer there.
May 5, 2016
Response from current dealership:
sorry van was sold always updating inventory
Apr 20, 2016
Disappointed with honesty of vehicle condition. I have
purchased used cars over the years and I have accompanied
dealers to auctions .......so I know how the process works.
However, I find it extremely unfortunate for this salesman to sell
a car with thousands of dollars worth of repairs....major repairs.
I guess a dollar in your pocket is more important than the value
of honesty. Will not return or recommend!
Apr 21, 2016
Response from current dealership:
DJ sorry to hear of your disappointment on here you bought older cargo van last year i never got any calls from you since and yes i do value my honesty to everyone
Apr 1, 2016
Great dealer very smooth and enjoyed
the vist .and hope to do more business
in the future.
Apr 5, 2016
Response from current dealership:
Terry thank you very much Tim
Mar 5, 2016
Polite and courteous, offered added description without being presumptuous or pushy. Pleasant conversation
Apr 5, 2016
Response from current dealership:
thank you
Dec 4, 2015
Wife loved the car. Dealer was very helpful when asked to put
car on the lift and let us look it over.
Nov 13, 2015
Good. Wanted to do business with them, But I hardly ever get
to the city of Rochester
Oct 21, 2015
Very so about finding us a jeep
they show that they have one then
all of sudden they don't have it
Sep 17, 2015
You can request things to be done to the
car before purchasing, but it seems they
just nod and play along so you'll feel
heard, but then do nothing you asked.
Overall knowledgeable, but seem distant
and like they can care less.
Jul 27, 2015
Talked to them right away:)
Feb 18, 2015
Great service! Awedome to work
with!
Feb 8, 2015
Great easy to deal with.
Feb 5, 2015
Tim was awesome to me and i
love the van i bought! :) it drives
great and was affordable.thanks
Jan 26, 2015
I did not meet with the dealer ,but I spoke with him on the phone. He
was very pleasant. Thank You
Dec 4, 2014
Nice people fair prices. But get the
carfax.
Aug 14, 2014
He responded to my e-mail emmediately.
