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North Hills Motors of Raleigh Inc
About Us
At North Hills Motors, we are proud of the quality used cars we offer and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible. We take great pride in our world-class selection of inventory, our incredible team, and most importantly, YOU- our customer. By holding customer service to the highest degree, we work day in and day out to create a special bond based off of trust and transparency that can never be broken. We are a family owned and operated business, and once you step on the lot, you become family as well.
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Today 10:00 AM - 5:30 PM (Closed now)
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5108 Western Boulevard
Raleigh, NC 27606
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Nov 29, 2025
Great team . above any expectations :)
Contacted the dealer to verify the vehicle we wanted was available. Offered the dealer a deposit on the car to hold it until the weekend. They said no worries it will be here and when I called Friday to verify I would be there to get it Saturday morning he informed me it was sold as of the day before! Very disappointed!
The dealer just kept stalling me about the car and wasted alot of my time just to sell it to someone else. I understand they in the car selling business, I even explained it to the guy named Mike. Said I wouldn't be upset if they sold the car but they kept stringing me along saying they had to hear from their financial companies & finally days later they told me they sold the car. Just wish they would of said it sooner instead of wasting my time.
Communication was poor. They sold the vehicle to someone else while on the way to pick it up
with my check and bill of sale.
Jul 24, 2024
Response from current dealership:
While we value the feedback, we suspect this review might be spam. Our records show no interactions of this nature with any of our sales team.
Show older dealer reviews 101
Jan 3, 2024
Great people to Deal with if he can help t they will and how a Good New Year .
This dealer has a great selection of Nissans.
Pricing and vehicle history was tough to keep up with. A print out of our top 5 choices
would of been helpful so pricing would not keep changing and dealer not be bothered
when asking to view again. Final added costs also kept changing.
Cars were very clean and ready to be driven.
Staff was bothered when asking specifics about warranty but if that is mentioned in
pricing then it should be provided. At the least a print out or number to call so there is
some proof of this warranty that he kept speaking about. Dealer also spoke about new
transmissions on each car no paperwork to show for it.
Would not recommend to friends and family.
Sep 3, 2023
A wonderful car buying experience. After bad luck with other dealers, we came here due to their great Google reviews and the reviews are absolutely correct!! The whole staff is warm and inviting, and the selection of cars is great. We purchased 2 cars for the family and they passed the pre-purchase inspection with flying colors. We will definitely be using them for any future car needs. Would refer them gladly to others. They also have in house repair shop that is outstanding. Thanks to NHM! Go see these guys! Great Deals!
Aug 25, 2023
Nick was awesome and patient in helping me find a car, and being honest with me. I picked one out and It didn’t have a backup camera so I told him, and he had one installed within a couple days. He even filled my gas up before I took the car off the lot. Definitely recommend!!
My husband and I were both hesitant going to this dealer simply because they aren’t a certified, big name dealership. We got there Saturday afternoon and we were able to look around at a couple different vehicles by ourselves (unlike at other places, we weren’t pounced on like prey!). We decided on the car and spoke with Nick about test driving. Within minutes we were test driving! We had to wait until Monday to get the process rolling with the bank, but it ended up taking from Sat until Tues for the bank to process the loan. Nick was patient and helpful, going above and beyond to help this hectic situation. I was worried after looking at other reviews that the car would be sold out from under me, but Nick was very firm that as long as we were actively pursuing it, it was ours… and it was! I was also impressed that he didn’t try to up sell us at all. He mentioned options but never nagged us about any of it. I’ll definitely be going back to North Hills whenever I need a new car!
I contacted dealer regarding the 2014 Mercedes E-Class E 550 Cabriolet, specifically asking about the included 2 year
maintenance agreement, as I live out of state and wondered if this is even a selling point for me. The dealer responded
promptly, but did not answer my specific question. I replied asking again and did not get any response.
Apr 4, 2023
Good Business people that help you!
Apr 14, 2021
Great communication... I am trying to find time to go and test drive this truck. But already feel like they want my business.
Feb 7, 2021
Great experience!
Jan 26, 2021
Nick was very responsive!
Dec 15, 2020
They responded quickly I just never went and looked at the car because I lost interest.
Nov 28, 2020
This dealer was friendly and responsive to my questions before test driving
Nov 12, 2020
Great experience, very helpful.
Mar 18, 2020
Easy to work with, very straightforward, and overall a friendly dealership. Highly recommend!
Mar 15, 2020
Fantastic buying experience. Jameel and the owner worked with
me in a friendly, low stress envirknment. I highly recommend
and am thrilled with my purchase.
Feb 1, 2020
Dealer responded with generic email telling me about their company not the car
Sep 20, 2019
I bought a 2016 Nissan Rogue from North Hills motors this week and I love it! The salesman, Novr, was very helpful and friendly! I highly recommend buying a car from North Hills motors!
Sep 3, 2019
The service at North Hills Motors was great. The salesmen did there best to address all
concerns, answer all questions and be honest. I appreciate the service.
Aug 18, 2019
Very pleasant experience. Jamal was very helpful.
Jul 23, 2019
Friendly professionals
May 25, 2019
Great place to purchase a car at great people that will stand behind there products
Feb 8, 2019
Very fast response. Offered other options
Feb 4, 2019
Responded to my questions. Thanks.
Nov 24, 2018
Needed some information on the A5 Audi. The Salesman was very helpful.
Oct 25, 2018
very very good
clint is a very nice salesman,
so far the truck is wonderful
Oct 11, 2018
Dealer was informative. Answered all my questions.
Oct 1, 2018
Honest manager. Reasonable. Transparent. Lot is a mess. Cars piled up like sardines. Luxury cars like BMWs look/smell like crap and are not ready for test drive and sale. Owner needs a bigger car lot.
Aug 24, 2018
I loved it
Jul 10, 2018
Very friendly, easy to work with. A good experience.
Jun 10, 2018
Jameel was an EXCELLENT salesman!! I got a great deal on a 2015 Kia Optima! I recommend this dealership to everyone looking for a semi new car with great mileage and a great price! go see Jameel!
Apr 13, 2018
Good
Apr 7, 2018
Great dealership. I highly recommend them if you want to buy a car. Ask to speak with jameel and he will get right.
Apr 5, 2018
I brought my 2010 Nissan Maxima, they were very genuine, I didn’t have all the money upfront and they saved it for me till I came up with the rest, my car runs great, I spoke with jameal he was very helpful, So I give them the thumbs up.
Apr 5, 2018
I went in looking for a car, and came out purchasing one. The place was full with great workers. They made the process fast and easy. I highly recommend this place, you can tell their best interest are in helping out.
Feb 28, 2018
knowledgeable and honest dealership.
Feb 27, 2018
Very polite but doesn't do financing for you, so had to go elsewhere.
Jan 17, 2018
Called quickly to answer my question.
Jan 1, 2018
Amazing! Thank you.
Dec 30, 2017
Had a great experience. I went in specifically to look at a car I found online. They actually have a lot of good cars on the lot with reasonable prices. They provided me the all the previous history on the car I was interested in and were very helpful in answering all my questions. I ended up buying the car and they made the purchase very easy. Way better than going to a big dealer with annoying sales people. I was in and out in an hour. I highly recommend this dealer.
Dec 7, 2017
This is a great dealership they have lots of great cars at the best prices
I dealt with Jamil. He had a great personality and seemed to know his cars but he was extremely dishonest about knowing if his XF had been in an accident which it had and his shop done the repairs so please please be aware & ask for the car fax. I actually made an offer,a fair offer,on this Jaguar xf but he never contacted me the next day like we had planned. Also the transmission needs a flash done by a certified dealership or mechanic with the proper computer diagnostics machine which I'm sure they have. I don't know why it had not been done but I'm glad I researched a jag trans slipping from automatic into straight without doing so manually or accidentally hitting the paddles. This is a big problem XFs have after being wrecked & around 70,000 miles. Buy beware,ask questions!
Dec 1, 2017
It was a good experience talking with the agents there, they did their job and serious about their customers
Nov 24, 2017
They were very professional and honest. Super helpful. Would
recommend.
My experience here at this lot was very welcoming. James was very helpful and was very personable with me. He was honest and straight forward with me. Yes he wanted to sale a car but making sure that I was happy and satisfied was also important. They are willing to negotiate and honesty and integrity is their motto. Will refer to anyone. Thanks for the help at North Hills Motors.
I must say that I am always skeptical of small
dealerships because of my past experiences
with such dealerships, but my experience with
North Hill Motors was totally different. I
contacted North Hill Motors for their 2001 Jeep
Wrangler and received amazing service. My
sales representative was James who was very
helpful and up front. He provided great
customer service and didn't waste my time
with sleazy salesmen gimmicks. I didn't walk
away with the Jeep as I intended as I was
wowed with an Audi they had on the lot
instead. I must say that they have a great
selection of cars on their lot and they stand
behind each one. They are also reasonably
priced in comparison to blue book value. I can
honestly that I am completely pleased with my
purchase, the level of customer service
received, and the price I paid for my choice. I
will definitely be a repeat customer next year
when my wife's lease is up. Thanks James and
Moe (Owner) you guys were great!!!
Aug 13, 2017
Quick response. Though I did get a vehicle
because of no financing they were helpful and
honest.
Aug 4, 2017
Quick response and I look forward to seeing the auto soon
Jun 23, 2017
Dealer called Hosea very nice informative answered my questions. .very nice I'm going to dealership today
Apr 16, 2017
Responded in a timely manner
Feb 27, 2017
Terrible service. They tried to sell me a car and made me pay 200 dollars for them to start fixing it. They never answer their phone. It's just a sketchy sell a car quick get paid no matter what kinda car dealership. Me and my fiance just took the 200 dollars as a loss and decided to go to an ACTUAL dealership and were really happy. These people don't care about you ONLY your money. I don't recommend this place to anyone. SAVE YOUR MONEY AND ELSEWHERE. It's a family owned business so their all on the same page. BEWARE
Feb 24, 2017
They're the Best! Friendly staff, reasonable prices and located just around the corner.
Feb 3, 2017
The best dealer.
Feb 7, 2017
Response from current dealership:
Thank you for the review, glad we could assist you.
Jan 26, 2017
This dealer was great. Initially I wasn't interested in this car
because the picture made it look orangey. We went to see a
different car in Graham, NC. but that one was a
disappointment. Since we were out already we decided to
check out this one. We didn't have an appointment but that did
not matter. This car was displayed on a rack outside and when I
saw it I immediately fell in love with it (it was red!!). Since it was
on the rack we could see under it and the car looked fantastic.
The dealer was more than happy to take it off the rack and in
doing so showed us that the top worked going up and down
with no issues. We did not have to ask to have that shown to
us!!!! We discussed all the features and we took it for a test
drive. We then worked out our deal with the dealer and bought
the car. The dealership was awesome in how they treated us.
There was one issue with the car we did not like and they
offered a solution immediately. The transaction process was as
easy as pie. There was no hype or pressure to buy extra
coverage or anything else. They were up front and stood behind
what they sell. I like that they said they would not sell a car they
would not consider buying themselves. Their workshop fixed
the one issue we had in a quick and courteous manner. It
seemed like a very friendly employee atmosphere and I highly
recommend North Hills Motors to anyone looking for a used car
or maintenance service. Brian is a super guy to work with and
the owner is right there ready to handle any issue that comes
up. 5 star rating from my husband and I. We live over an hour
away from Raleigh but we would go there again in a heartbeat.
Thanks NHM..!! I love our car!!!
Jan 19, 2017
I drove to Raleigh which is 2 hrs from my home. The
lot is congested with cars that are not as clean and
presentable as shown on website. No one ever came
out to talk with me, even after parking and walking
around looking at cars. It was very uncomfortable
experience. Would not buy from this seller.....
Dec 25, 2016
Dealership was not helpful after initial contact. Not familiar enough at time of contact with long-term lifespan of Kia Soul to know if this was too high mileage for price . We decided to go with newer model with lower mileage
Dec 4, 2016
My experience with them have been really good so far. Moe
and Samia are awesome. I purchased this car for my son
approximately 3 weeks ago they fixed everything that was
wrong with it. Now we are having a transmission leak I
contacted the warranty company that I was given by North
Hills and they stated that they do not cover that.So I
contacted North Hills and they stated that they are suppose
to cover it. I am not a back and forth type of individual So, I
had the car towed to North Hills so that the situation can be
taken care of. I will update with the status once everything is
completed.
Nov 18, 2016
Dealer was great to work with. They did a great job of listening to my needs and responding appropriately.
Nov 3, 2016
Prompt response but vague answers to questions
Nov 2, 2016
After speaking with an associate, My family and I drove almost 2 hours to purchase a vehicle, once I got there around 5pm, they were closed despite the associate telling me they would be there until 8-8:30...and despite that their hours have them closing at 9pm ... Left messages with them of my status, yet after 3 days no one from the place has reached out to me
Jun 27, 2016
Good cars
Apr 28, 2016
I cannot sufficiently explain how bad my experience with this dealer was. They are not accredited by the better business bureau and have an F rating there. Do yourself a favor and read the complaints at the BBB and google before you decide to walk onto this lot!
Jan 25, 2016
Very professional, responded
promptly to my email. After
actually talking to a representative
I felt confident in moving forward
with purchasing a vehicle from
this dealer.
Oct 8, 2015
very nice and helpful.
Oct 3, 2015
Responded quickly. Car was in good
shape. All information described was
accurate.
Sep 18, 2015
They were very responsive and
easy to work with.
Aug 20, 2014
Dealer responded prontly
