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NTX Auto Group
About Us
NTX Auto Group is a family-owned and operated pre-owned car dealership in Farmers Branch, TX. We are dedicated to providing a straight-forward and simple buying process for our customers. Edit
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Today 10:00 AM - 7:00 PM (Closed now)
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14809 Venture Dr
Dallas, TX 75234
Our Amenities
- Coffee
- Soda
- Netflix
- YouTube TV
- YouTube Kids TV
- Delivery for Out of State Buyers
Service Info
Service Hours
Dealer Reviews
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Feb 11, 2026
The manager is rude. There’s no professionalism in that office. Just a lot of men asserting their dominance with each other and even the customers. I do not recommend going here the vehicle that I looked at and was prepared to buy had a flat tire when I test drove it and the manager without looking at it said that he’s not gonna replace it cause it’s a brand new tire, but when I got accepted for financing, he went out there and noticed that the valve was actually broken which is a constant leak in the tire. I told him it needs to be fixed if I’m going to purchase this vehicle that then sent him into a rage and basically sabotage the rest of how the purchase went a long story short I did not leave with the vehicle. I did not purchase anything because of his actions.
Nov 29, 2025
Had a great experience with this online dealer but the car we picked out upon closer inspection
was not an awd vehicle as we live in an area with snow typically, needed to find another option.
Oct 1, 2025
They were good and we closed on that car
Oct 1, 2025
Courteous and reliable. I’d definitely recommend them to family and friends. Great car buying experience.
Sep 23, 2025
Great customer service!
Aug 28, 2025
It was very good, very polite, unfortunately I didn't buy the car because it was too far away, but I confess that I felt quite frustrated for not having bought it from them, the car looks incredible!
Aug 20, 2025
Prompt response. Answered all my questions, offered to provide additional photos and put a deal together quickly.
I asked for pictures other than the one listed and while they were responsive initially, they would not provide what I asked for unless I gave them my phone number. I asked three times and got no additional response. I do not want to be contacted via phone unless I am interested in a vehicle and I don’t know if I’m interested unless I can see pictures.
Jun 17, 2025
Response from current dealership:
Hi Jennifer I would like to know more about your experience and personally assist you. Please send me an email: moses@ntxautogroups.com
Currently going through the process to purchase a BMW x1. Kevin has been so helpful even answered questions for me outside of business hours! NTX is in Dallas Tx live in Louisville this was my first time purchasing a car completely online and i definitely will be returning to NTX for any of my future car needs.
Jan 6, 2025
Good experience very helpful
The dealer was very responsive when I called his name was Moeses i told him what I was looking for and that I definitely wanted to leave with the car that day he told me to come on down and he'll help me out. I'll put $5000 down and purchased a car or I knew that I only wanted to make 2 year payments. I didn't want my payments three hundred dollars in Moses did exactly what I needed. I test drove 3 cars and I left with the one I actually really wanted. He didn't try to talk me into anything or haggle. Anything he just listened to me. Of course, the process of buying a car is very long but I was happy with the dealership, and I recommend anyone to go in and ask for Moses, he is an amazing young man. When it's time for my son to get a car, I will be taking him NTX auto.
Thank you, Moses...
Aug 10, 2024
He responded the next day
Jun 5, 2024
Within 1000 miles of having the vehicle it needed a new transmission. 10k down the drain
May 28, 2024
Where. Working with me on Memorial Day. Moses Vegas was great to work with.
Show older dealer reviews 27
Mar 24, 2024
Good overall experience & very prompt delivering post sales service.
Feb 18, 2023
They were awesome, made the buying experience easy.
Jul 3, 2022
I wanted a MKT and not a MKX. but that was my mistake.
Feb 25, 2021
Great experience, no one is a smarmy salesman, everyone works quickly, respectfully, and professionally. Bonus SALES DOG! They trusted us to test drive the car on our own for as long as we needed to and because I was already pre-qualified the actual buying process took less than an hour, they gave me a respectable number for my trade-in and I drove the car off the lot that day.
Highly recommend this dealership.
Oct 31, 2020
I had an excellent experience. It was like dealing with personal friends. I got a fair price on a great truck and they delivered it to me. Lath and I even went and ate lunch while we were doing the paperwork for the sale.
Oct 2, 2020
Trent was great!
Oct 28, 2020
Response from current dealership:
Thank you Beth,
We will pass on the message to Trent!
Glad you enjoy your vehicle,
NTX Auto Group Inc.
We will pass on the message to Trent!
Glad you enjoy your vehicle,
NTX Auto Group Inc.
Sep 21, 2020
Responded
Nov 13, 2020
Response from current dealership:
Thank you so much for the review Beverly,
We are glad you had a great experience with us!
NTX Auto Group Inc.
We are glad you had a great experience with us!
NTX Auto Group Inc.
Sep 16, 2020
Polite and efficient
Sep 12, 2020
The sales rep was cool but the dealer did not do
what they said they would. I bought the car sight
unseen using YouTube and pics from cargurus.
There were a couple things wrong with the car
that my salesman assured me would be fixed.
They were not fixed and the dealership knew I
was driving the car from TX to CA. I wired the
money prior to arrival to ensure I would not have
any hang ups, I wish I had waited to do that.
Once I arrived, I noticed I needed to add window
washing fluid, engine coolant, and my tire
pressure needed to be adjusted and set. Also,
there was a light that needed to be replaced and
it was not. My salesman told the car would be
detailed and there was dirt everywhere, this
vehicle had not seen water at all. I was very
disappointed and I really wished I did not send
them the money 1st. The gentleman that gave
me my car did not go over anything with me and
was pretty much shooing me away. I wish I
would have gave my business to someone else.
Oct 28, 2020
Response from current dealership:
Hi Ronnie,
I'm sorry that your experience with us as not as pleasant as we had hoped. We did, however, fulfill our obligations as discussed before your arrival to pick up the vehicle. The paperwork was sent over before you had wired the money for the vehicle, and our sales representative assured you that he was willing to answer any questions regarding the contract and purchase of the vehicle. We were not made aware of any of these issues aside from the fog light bulb before you drove off of our lot with the vehicle. Had you informed us, we would have been happy to top off the fluids, but w
More ...
I'm sorry that your experience with us as not as pleasant as we had hoped. We did, however, fulfill our obligations as discussed before your arrival to pick up the vehicle. The paperwork was sent over before you had wired the money for the vehicle, and our sales representative assured you that he was willing to answer any questions regarding the contract and purchase of the vehicle. We were not made aware of any of these issues aside from the fog light bulb before you drove off of our lot with the vehicle. Had you informed us, we would have been happy to top off the fluids, but w
Sep 6, 2020
This Dealer responded as well as replied to follow up questions.
Did not respond when contacted directly per ads instructions. When contacted through Gurus they contacted me. They were waiting on a part for the convertible top and the car was not available for a test drive.
Nov 13, 2020
Response from current dealership:
We apologize sincerely for the negative experience you had with us.
The Mercedes in question was dealing with a variety of issues and ending up being at a specialty shop for longer than expected. With that being said we do understand that we should not have had the vehicle online at the time, and have since changed our listings to not reflect any vehicles that currently are not 100% ready for purchase.
We hope that you consider us in the future for your next vehicle purchase, and will strive to respond in a prompt efficient, and transparent manner.
NTX Auto Group Incorporated
The Mercedes in question was dealing with a variety of issues and ending up being at a specialty shop for longer than expected. With that being said we do understand that we should not have had the vehicle online at the time, and have since changed our listings to not reflect any vehicles that currently are not 100% ready for purchase.
We hope that you consider us in the future for your next vehicle purchase, and will strive to respond in a prompt efficient, and transparent manner.
NTX Auto Group Incorporated
May 14, 2020
dealer did reach out and answer questions