Munsterman Automotive Group LLC

They’re not honest about their prices. For all vehicles, the sticker price is listed at $3k less than the actual cost. Add an extra $1k if you don’t want to finance and another $2k if you don’t have a trade in that’s 2015 or earlier, less than 100,000k miles and in great condition. Made a couple of visits and told them several times I was paying cash and no one informed me of the price increase until I was ready to make an offer and they declined because it was based on the listed price.

My experience at musterman auto group was great. They were extremely helpful and fast.

we had an appointment to look at a specific car, drove it, loved it. Was waiting on our own personal financing to send over money (already pre-approved for it). Another customer comes in half-hour later and wants to test drive the same car. Our saleslady says we were there first and was scheduled, so we had first dibs, no matter what, they would wait on our money. The other customer drove it, also loved it, had her financing come through first and dealership sold it to her instead. That salesman shouldn't of even been having her try for it since we wanted it and were preapproved for it. Not good business. He thought it was a game and was laughing about it. We were unimpressed.

$4500 dollars more than Car Guru advertised price to buy the car. My salesman was good, but I won't go back and will warn everyone that asks.

This was the most horrible experience ive had trying to buy a car. I wasn't allowed to look at the car I wanted. They ran my credit without my permission and the added $7000 to the advertised price. I did not buy from them and I do not recommend any to buy from them. 0 stars

Very responsive the first day I submitted my information. I never heard from them after.

Not pushy and was very cordial.

Very professional and great selection of vehicles

They got back to me promptly. The description says pickup is crew cab but the pictures are a regular cab.

Very responsive

Told me on 3 different occasions including the night before my scheduled appointment that truck was still there. and still ran my credit multiple times with out my approval after being pre approved got down there and I was told truck hasn’t been there for a while. Don’t waste your time go somewhere else like I did.

They are very friendly and respond frequently. We’re gonna take a look at the vehicle tomorrow.

Never got back to Me with trade numbers and pricing

Was helpful.

Kept trying to sell us something we couldn't afford. Talked more than listened. Poor experience.

They were helpful at first but after setting up finances and going through the loan process they decided to change the price and asked $30,000 for the truck instead of the $23,000 that was agreed upon. Instead of honoring their original price the argued with me about the $7000 up charge. Would recommend nobody uses their services.

Talked them on phone. Courteous. Will probably talk to them again.

Truck was listed for 28,540 online. I called and confirmed availability and price. Drove 65 miles to be told the price was wrong and it was actually $33,500. Shady shady shady.

No stars , they don’t help anyone with credit issues unless you are going to put $10,000 + down payment

Great overall experience, not too time consuming with the professionalism appreciated. Thank you.

Got the initial reply, I called the sales person and initiated the deal, he never got back to me even after I submitted credit app and trade info. When I called back, they were too busy to bother with my info, so I pulled the deal and will give my business to someone else.

Prices and details listed are not accurate at all. Very pushy to use their financing. Vape cart was under the seat of one of the cars we drove.

I had an excellent experience working with Jared during my recent car purchase. From the moment I walked into the dealership, he was incredibly professional, knowledgeable, and attentive to my needs. Jared took the time to understand what I was looking for and guided me through the entire process, making sure I was comfortable with every decision.

Did a great job, but i just haven't heard of their company before.

Jared is the goat

I did buy a car there, but not the one I went to see. The staff is friendly and helpful and you can find a good vehicle, but as with any purchase, do your due diligence. The advertised price is probably not what you will pay. After expressing a desire to purchase, I was hit with a substantial "reconditioning" fee (mentioned on the website). I found that very misleading, but I bought it anyway because it was a good car and still below market average. An advertised price should reflect all the costs of doing business but that doesn't seem to be their business model. It leaves a bit of suspicion as to the fairness of the deal.

Good car Clint was nice talk about my car took care of me

The price listed is based on $1,500 "discount" applied ONLY IF you finance through them AND you qualify for the incentive. When I asked, "Can I get the advertised price if I bring in cash today" I was told no. So, you only get the price if you finance the vehicle, in which case, they will tack on the $1,500 into the financing... Which means, it's not the advertised price. Run away...

Ricky was attentive and helpful. We haven't decided if we are buying from them but wouldn't hesitate if we find they offer what we end up deciding on.

Did not disclose until I got there that the convertible top did not work? Try to sell me another car.

Lied about the price of the truck. I thought I’d give them the benefit of the doubt. Real/actual price was $2000 HIGHER than advertised price, would not honor their advertised price. There are several other reviews mentioning this same behavior, dishonest tactic

We had a horrible experience with this dealer. Do not shop with them. They are dishonest. Dealers like these guys give used car salesmen a bad reputation. They will lie to your face. I called about two different cars they had. They said the price listed online was wrong, and the real price was $2k more. I still wanted to see the car, and they said they had it there for me to test drive. When I got there 30 minutes later, the same guy told me they actually sold it the day before but wanted to show me other cars. Ridiculous. Don’t waste your time.

The staff was very nice. The guy who helped me pick my car explained everything to me, was not pushy and even helped me come up with a plan that suited my needs. Very happy so far with my new car.

Disappointed. Worst experience at car lot. Called days before to arrange to see the car. Danny was expecting me today. A long trip from topeka to find out is was being serviced and I should come back in a couple days. Absolutely poor dealership. I should have read your reviews before having any desire to visit.