About Us

Welcome to MotorCars of Nashville Inc We would like to thank you for considering MotorCars of Nashville Inc for your next vehicle purchase. Our mission is simple — to provide every customer with an exceptional buying and ownership experience. If you’re searching for the BEST VALUE on a quality vehicle, you’ve come to the right place. With our NO-PRESSURE approach, professional and certified sales team, and commitment to customer satisfaction, we make the car buying process easy, transparent, and stress-free. Proudly serving Nashville, Antioch, Murfreesboro, Mt. Juliet, and surrounding areas in Tennessee, MotorCars of Nashville is your trusted destination for reliable vehicles, competitive pricing, and outstanding service. Discover the d

Our Amenities

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  • Free EV Charging Station

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Service Hours

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Dealer Reviews

Based on 35 reviews
All reviews are verified visits to the dealer. – Learn More
Apr 24, 2026
Inquired about a vehicle three separate times and never received a response. Horrible communication.
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Dec 1, 2025
Friendly and helpful.
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Sep 24, 2025
Amazing all around. Carmen was extremely helpful and transparent which made my experience more than amazing! 10/10, highly recommend
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Sep 10, 2025
good
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Jacob
Sep 7, 2025
Dealer reached out originally then radio silence. I responded multiple times to them. Their owner even reached out and asked how my experience has been. I shared with them I hadn’t heard anything back from the sales rep, and I never heard anything back from the owner either. Poor service
4 of 4 people found this review helpful.
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Sep 4, 2025
great experience
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Aug 30, 2025
Bought the i3 from them. Overall good experience. Waiting for shipping to us in Florida
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Aug 30, 2025
quick contact, but purchased car closer to my home in Michigan
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Aug 21, 2025
Awesome customer service!!!! They delivered on their promises without deviations!!!!
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Suzanne
Aug 13, 2025
Did not end up going, but the dealer was very responsive.
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Jun 27, 2025
Scott was amazing and met our son's 1st car needs. Above and beyond our expectations.
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May 31, 2025
Great customer service. Extremely helpful. Very professional and personable. I would definitely recommend them as a dealership
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Apr 12, 2025
Hello from the mountains of North Carolina. After the hurricane, I need a 4wd. Unfortunate this dealer is too far away for delivery.. very polite and respectful individuals.
1 of 1 people found this review helpful.
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Lidia
Mar 31, 2025
It was very helpful
1 of 1 people found this review helpful.
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Mar 16, 2025
Everyone was very helpful and on top of it. Only took about 30 minutes from the time we got there until we were driving home. Love the car!!!!!!
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Jan 20, 2025
They dropped the ball ! Got some pictures of the vehicle and they never called back. But I think it was already sold!
1 of 2 people found this review helpful.
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Jan 19, 2025
They responded but i just can’t make it to Nashville
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Dec 19, 2024
Took forever to get a response, even though I responded to every automated text message and email they sent me. When I finally did get a response, I got no information, they pulled my credit, and then ghosted me again. They could offer me a car for free and I still wouldn't be interested
6 of 6 people found this review helpful.
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Dec 14, 2024
great salesman,thanks
0 of 1 people found this review helpful.
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Dec 13, 2024
Quick respond
1 of 2 people found this review helpful.
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Dec 10, 2024
sales person was great she knew her stuff would deal with her again
0 of 1 people found this review helpful.
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Julie
Nov 1, 2024
She was most helpful and anwered all my questions.
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Abdiaziz
Oct 18, 2024
Very good customer service thank
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Oct 1, 2024
Excellent service, the person was very kind and very professional. I have bought 7 cars and it is the first time that I feel satisfied. Just by dealing with the staff, they have made me feel that it was the best way and place to buy the car.
1 of 1 people found this review helpful.
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Sep 28, 2024
Otto was great to deal with and handled my purchase from the beginning to the end!
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Sep 23, 2024
Sent me a text and asked if I have any questions, I said yes, here are my questions. They replied two days later and asked if I have any questions, I said, you haven't answered any of my first questions yet, so those remain unanswered. Here they are again. They responded a week later and asked if I have any questions. I gave up at this point.
6 of 6 people found this review helpful.
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Sep 8, 2024
Got right back with me by email.
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Sep 5, 2024
Everyone was very professional… Especially the salesperson Carmen she really is awesome… I recommend this dealership .. Great Experience and Quick response ‼️‼️
1 of 2 people found this review helpful.
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Justin
Aug 26, 2024
I called about the vehicle and the lady on the phone didn’t seem interested in helping me. She said she would email me the carfax along with the price to have the car shipped and I have yet to receive anything. I guess they don’t want to sell this car.
11 of 11 people found this review helpful.
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Anthony
Aug 15, 2024
Excellent customer service and communication. Thankful for Carmen and her persistence with gathering information & etc.
1 of 1 people found this review helpful.
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Aug 10, 2024
These people are awesome! Love my new Chevy and Carman was a dream she my visit a dream! I was in and out with a smile on my face.
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The
Jun 10, 2024
Carmen was amazing! So helpful and friendly. She went above and beyond to ensure that we felt comfortable and knew what we were getting. Throughout the entire process she kept in communication.
1 of 1 people found this review helpful.
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Jun 9, 2024
I received a email stating how busy they were. I, I understand that. They said they are busy and that they would get back to me soon. Days go by, then I receive an email stating since they haven't heard from me, they assume I'm not interested. I live hours away, seeing they are in Nashville and I am in Orlando. I told them that, and that I wanted to see what kind of deal we can get before coming. First response(before they will get back to me when they can), when can I come in for a test drive. I don't know what this company is like outside of this, but I'm not going to go any further to find out.
6 of 6 people found this review helpful.
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20
May 28, 2024
Good
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May 19, 2024
Great experience. Carmen was exceptional to work with. I highly recommend her. Purchased vehicle and very satisfied.
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Jan 6, 2024
Overall good experience. They were knowledgeable about the car and gave good and honest advice about service and upkeep of car. They were very nice and polite and test drive good as they let you test it without pressure. Would recommend this dealer to anyone looking for a good car
2 of 2 people found this review helpful.
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Dec 16, 2023
Wonderful
1 of 1 people found this review helpful.
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Dec 2, 2023
Had to wait for someone to come show me that car. The car was ok but a smoker had it & you could tell from the smell heavily in the car cloth seats & air filter system.
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Nov 15, 2023
Immediately responded. Good customer service.
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Bryan
Oct 25, 2023
Responded quickly and answer my questions.
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Sep 20, 2023
Bought the car. I love it!
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Leah
Sep 3, 2023
Very nice.
1 of 1 people found this review helpful.
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Jul 12, 2023
Good
1 of 1 people found this review helpful.
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Jul 5, 2023
They responded quickly and provided information on the car.
1 of 1 people found this review helpful.
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Claude
Jun 5, 2023
Was very helpful but I choose a car with a different dealer
2 of 2 people found this review helpful.
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May 27, 2023
Good experience !
1 of 1 people found this review helpful.
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Apr 12, 2023
Very quick to respond & made the car buying process simple & seamless!
1 of 1 people found this review helpful.
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Leslie
Feb 6, 2023
Very helpful
1 of 1 people found this review helpful.
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Dec 20, 2022
Contacted me quickly, got financing done online same day, delivered the car the next morning.
1 of 1 people found this review helpful.
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Oct 29, 2022
The dealership was very responsive. I would have loved to have purchased the vehicle except it was rear wheel drive and I want all wheel drive. Their responsiveness and high level of customer service is what I expect and what I am accustomed to. Vehicle delivery is an added bonus and convenience. It was such a good deal I was more than tempted to purchase.
1 of 1 people found this review helpful.
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David
Sep 10, 2022
Nice friendly dealer that has a wide selection of cars and SUV's. Very new Lowe miles and fair prices
1 of 1 people found this review helpful.
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Nilam
Jul 23, 2022
Not very helpful. Gave me a number to text and never replied. Had to text multiple people to get very little information about the vehicle. Made a counter offer and got ghosted after, no reply or contact since.
12 of 12 people found this review helpful.
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Jul 16, 2022
Very happy & satisfied
1 of 1 people found this review helpful.
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John
Jul 5, 2022
Good!
1 of 1 people found this review helpful.
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Shannon
Jun 30, 2022
I felt the sales staff I worked with was very knowledgeable and efficient. Unfortunately I was unable to purchase from them, but would recommend them.
1 of 1 people found this review helpful.
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Jun 7, 2022
They reached out but I found another option
1 of 1 people found this review helpful.
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20
May 31, 2022
All honest and upfront. Got an excellent car for good price. Nothing at all like other car dealers with the back-and-forth BS I asked for a few reasonable things, no problem. They know exactly what they have (no car lot) and seem to specialize in what they know. They moved all of this tesla car's info into my possession without asking and explained a lot about these cars that would have taken me a very long time to figure out on my own. It was a 1500-mile round trip for me, and time and money very well spent. Also FYI: if you are buying a used Tesla, do not go to a normal car dealer. They don't understand what they have.
2 of 2 people found this review helpful.
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20
Mar 19, 2022
Great experience
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Feb 20, 2022
Very nice people
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Nov 19, 2021
They listed the car as a 2015 Toyota Avalon XLE Touring, it is actually an XLE Premium. I did not find out until about this until a week later when it arrived at my house, so there goes my seven day window to return it free of charge. Missing standard options are Navigation, Blind Spot Monitoring, Driver Seat Position Memory, 18 inch wheels and tires. That equals $2000 less in value because of missing options. I mentioned this to the salesman via email and they have stopped all correspondence with me. I have been holding off writing this review to give the dealership a chance to right this wrong. If I could rate below one star I would. Started out well. Plenty of communication via email and by phone. Once they got my money it all went south. It has been almost a month and I still do not have a title! I thought at first that this was going to be one of the best car buying experiences. I wish I had known more about this dealership before I agreed to buy the car. Don't buy from them!
43 of 43 people found this review helpful.
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20
Sep 25, 2021
Dealer responded quickly.
0 of 3 people found this review helpful.
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Sep 8, 2021
Overall great experience
0 of 3 people found this review helpful.
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May 26, 2021
They were prompt and answered questions immediately. This allowed me time to make the right decision. Thank you...
0 of 1 people found this review helpful.
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May 20, 2021
Great experience and an amazing vehicle!
0 of 1 people found this review helpful.
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Kyle
Apr 17, 2021
Dealer was responsive and informative. Not willing to negotiate though.
5 of 6 people found this review helpful.
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April
Apr 10, 2021
Great communication
0 of 1 people found this review helpful.
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20
Apr 10, 2021
Great guys
0 of 1 people found this review helpful.
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Josh
Apr 10, 2021
In and out with a new car and great service in an hour and a half. Would buy from David and MotorCars of Nashville again.
1 of 1 people found this review helpful.
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Apr 7, 2021
Very smooth buying experience. Great salesman and support staff.
1 of 1 people found this review helpful.
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Feb 24, 2021
Excellent people to work with. Everything was straight forward and easy.
0 of 1 people found this review helpful.
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20
Feb 19, 2021
Very helpful, answered all my questions! I would recommend them!
0 of 1 people found this review helpful.
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Feb 12, 2021
This dealership was very responsive and Otto was great to work with. We closed the deal quickly!
0 of 1 people found this review helpful.
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Feb 6, 2021
Exceptional buying experience from first contact and every interaction with the staff, culminating with the sale. Lake, Carmen, Alex and Ota provided first class service and excellent communication. They all work well as a team. I was impressed how they responded to remedy a fault on this vehicle and rightfully stood by the price on the deal with me despite incurring considerable additional cost to fix. True professionalism and integrity can be found here.
1 of 1 people found this review helpful.
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K
Feb 6, 2021
I purchased the vehicle online (sight unseen). We negotiated the deal on the phone, they brought the car to the local BMW dealer so I could have it independently inspected. Car checked out as advertised (great condition). The team at MotorCars of Nashville was very professional and great follow up and we amicably negotiated a fair price. Lastly they arranged for delivery to me in Indianapolis and it arrived on time as scheduled. Would recommend them for anyone looking for a used car purchase (even if you aren’t in the immediate Nashville area)! :-)
4 of 4 people found this review helpful.
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20
Feb 3, 2021
Very friendly and accommodating. No pressure at all.
0 of 1 people found this review helpful.
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Vickii
Jan 31, 2021
One of the best car buying experiences I’ve ever had. Carmen met us at the door called us by name and had the Jeep ready for us to test drive. We drove it and asked for them to check one thing for us they did and we sat down to make the deal they took my 2020 Chevy blazer for trade at a very fair price and we were on our way with this beautiful Jeep. I would 100% do business here again. Ask for Carmen she’s great!
2 of 2 people found this review helpful.
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Edward
Jan 2, 2021
Responsive and professional.
0 of 1 people found this review helpful.
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VictorL
Dec 17, 2020
One of the easiest transactions I’ve ever experienced while purchasing a vehicle! They were patient, and knowledgeable. No pressure, let me ask a lot of questions, and allowed me to make my very positive decision to buy my dream car! Highly recommended!
0 of 1 people found this review helpful.
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HD
Nov 30, 2020
Great dealership to work with. Although I didn't end up buying a vehicle from them, the experience was very good. I backed out of a unique cab chassis vehicle due to technical specs. The team there is super friendly and I would definitely buy from them down the road! Thanks for the great service!
3 of 3 people found this review helpful.
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Nov 22, 2020
We contacted MCON through car gurus and was put in touch with a salesman. We spoke over the phone, got credit apps done and got an email saying we were approved for the vehicle we wanted. We spoke multiple times on the phone & by text with Otto about this & having been in sales before we specified we wanted to know ALL details before we drive an hour away to purchase this. Upon arriving everything is going good, typical dealership stuff. Then it starts... the typical multiple marches back & forth to the finance manager. After we get the payment, rate, trade in etc where we want it, suddenly NOW they want an additional 1100 down payment (mind you we have equity on our trade in as well)... We took a day and drove an hour away for THIS? No. Be prepared if you come here to be lied to, not get the numbers you are told, and to have a 1-5k down payment that they NEVER mention until you are in their office. We went the next day to a competitor, got a better van (Honda) for less!!
15 of 15 people found this review helpful.
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Nov 6, 2020
The experience went well and I was able to touch base with someone this week.
0 of 2 people found this review helpful.
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Amy
Oct 23, 2020
We purchased a car here for our 16-year-old daughter, and it was the easiest experience we have ever had buying a car. They also put new tires on the vehicle and changed the oil before we took it home. Daniel was our salesman and was great to work with, but we also talked with several people here and they were all very nice and attentive to us. Excellent customer service. Will do business with them again!
0 of 1 people found this review helpful.
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Oct 22, 2020
quick and informative
0 of 1 people found this review helpful.
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Oct 11, 2020
Very good experience overall one of the best ever ! Would drive down again!
0 of 1 people found this review helpful.
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Oct 8, 2020
I was estatic to buy this car. Go through the credit process and get approved. I do this just to find out the truck isn't the trim model they advertise it as. Long story short it was overpriced and highly disappointing. Im coming home from deployment and have been watching this truck for about a month. Now I have to start all over again
12 of 12 people found this review helpful.
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Oct 7, 2020
Very courteous
1 of 2 people found this review helpful.
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Oct 3, 2020
Quick response and several follow-ups. Even though I didn't pursue a purchase, I appreciated the service. The 2011 Nissan Armada wasn't quite what I was looking for; too many miles. A good experience in spite of.
0 of 1 people found this review helpful.
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Kennon
Sep 13, 2020
They worked with me to get the deal done and I am very happy about it.
0 of 1 people found this review helpful.
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Sep 12, 2020
It was a wonderful experience to buy a car from this dealership. I got a beautiful Tesla Model S 90D in great condition. Jerry West took care of me like a friend and was attentive and helpful along the transaction process. I would definitely recommend this dealership. Well done!
0 of 1 people found this review helpful.
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Aug 26, 2020
Good
0 of 1 people found this review helpful.
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Jul 13, 2020
Great communications from dealer and they explained that they had no haggle prices the NADA VIN search should this vehicle price was lower than their no haggle sales price.
0 of 1 people found this review helpful.
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Jun 27, 2020
Carmen was was professional,polite and responsive to my requests. Unfortunately the value placed on my trade with a high used vehicle price kept us from coming to terms. I told her if the value changes I might consider . However , for a three year old product cost is still high.
0 of 1 people found this review helpful.
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Hilton
Jun 24, 2020
I bought the car. Carmen was very professional and made everything easy.
0 of 1 people found this review helpful.
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Jun 22, 2020
gave us one price then called us back and said they would not sell it for that price-bad business
19 of 20 people found this review helpful.
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Jun 13, 2020
they have great customer service, I will buy from them.
0 of 1 people found this review helpful.
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Jun 7, 2020
Great experience! Done 100% online. Super responsive and thorough. Pics accurate, everything as advertised
0 of 1 people found this review helpful.
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Steve
Jun 2, 2020
Did a great job answering questions?
1 of 2 people found this review helpful.
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Gregory
May 28, 2020
2019 WRX listed on CarGurus as a Premium model, but was actually a base model when I responded. That made the price not so spectacular, particularly for a 225 + mile drive. Salesman that responded was very cordial, however.
8 of 8 people found this review helpful.
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Tim
Apr 25, 2020
Best deal on a used low mile very high quality car I've ever made. Odil u are awesome! Great experience with the whole team congratulations u have a repeat customer here. Thank you very much.
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Tim
Apr 5, 2020
One of the best car buying experiences I've have
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25
Tom
Mar 29, 2020
Quick response, but dealership is just too far away after reconsideration
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Felipe
Mar 6, 2020
Excellent service.
0 of 1 people found this review helpful.
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Jan 24, 2020
They got back to me I a reasonable amount of time.
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Thomas
Jan 6, 2020
Everything was great. Easy to work with on this purchase.
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5
Dec 16, 2019
good comm
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Keith
Dec 1, 2019
Nice experience easy to deal with great bunch! Very nice cars got me in an out as fast as possible! No hassle no smoking mirrors!!!!! Got just what they said description on net was what they had for sale!
0 of 2 people found this review helpful.
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Nov 23, 2019
Prompt response to inquiry.
0 of 2 people found this review helpful.
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Nov 15, 2019
Friendly person
0 of 2 people found this review helpful.
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Nov 12, 2019
Good communication. I am looking for a 2017 mdx hybrid advance
0 of 1 people found this review helpful.
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Nov 3, 2019
Not friendly on the phone. They had taken several hours to return my call and supply me with the information I requested..,.. detailing of the car was lacking. I can't spend airfare coming to Nashville for disappointment.
9 of 9 people found this review helpful.
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Oct 30, 2019
Timely response to my questions.and I even received an e-mail from the owner asking if there was anything he could do to secure my business.
0 of 1 people found this review helpful.
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Jeff
Oct 29, 2019
they had the vehicles in stock we were interested in. No pressure from the sales team. Willing to let us take the car home for the weekend. Some concern about the vehicle was returned under California lemon law. Have not bought the vehicle yet, but still might
1 of 2 people found this review helpful.
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ME
Oct 8, 2019
Did not buy but was professional
1 of 1 people found this review helpful.
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Hemal
Sep 2, 2019
Good response back. Although I found a car with better price point somewhere else.
1 of 1 people found this review helpful.
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Brian
Sep 1, 2019
I've only bought 3 cars in my life and this was the best of my car buying experiences. Thank you so much! Love this car Brian
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Aug 30, 2019
The dealer responded promptly to my request for info
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Aug 27, 2019
Fast contact
0 of 1 people found this review helpful.
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Jesse
Aug 13, 2019
Great
0 of 1 people found this review helpful.
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Aug 10, 2019
Very professional workers, all cars are in excellent shape
2 of 2 people found this review helpful.
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Timothy
Aug 3, 2019
Only get the deal if you finance with them, very misleading
4 of 4 people found this review helpful.
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Chris
Jul 8, 2019
Company was easy to work with, no haggling over small dollars. Sales person was not truthful about car being due for maintenance. Car was great and worth every penny.
2 of 2 people found this review helpful.
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Jun 15, 2019
The service I received was great! The dealers were very helpful and not pushy about anything. Very willing to help me find whatever I wanted. Highly recommend!
1 of 1 people found this review helpful.
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5
Jun 9, 2019
Nice and helpful
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Amy
Jun 6, 2019
They seemed pleasant and quick to respond to my inquiries.
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Kenric
May 23, 2019
Salesman was professional, answered all my questions. Pleasant experience!
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Randy
May 14, 2019
He was great he let me drive the car when I get ready to buy a car he will be hearing from me his name was Jerry West
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James
May 6, 2019
Asked how my test drive went when they were over 600 miles from me. Apparently didn't bother to check for correspondence from me before calling.
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May 4, 2019
The dealer contacted me to ask me to rate my interest so that they would t have to waste their time (basically). I told them I was interested. No response.
5 of 5 people found this review helpful.
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40
Apr 1, 2019
They did great
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Daniel
Mar 29, 2019
Great response
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Mar 26, 2019
Yes. They were very professional and courteous.
1 of 1 people found this review helpful.
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David
Mar 22, 2019
Beyond auto-reply within minutes, heard back from the dealership within an hour, with direct contact and additional information.
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Robert
Mar 15, 2019
Answered my queston.
0 of 2 people found this review helpful.
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Mar 14, 2019
Jerry and Carmen were helpful and responsive. However, I elected to purchase from a different dealership.
0 of 1 people found this review helpful.
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Feb 28, 2019
Had to keep following up and when I was trying to make an offer neither the sales rep not offer responded to emails, texts or voicemails.
16 of 16 people found this review helpful.
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Barbara
Feb 10, 2019
I was contacted the next day and asked about a better deal with cash and I was told I would get a response the next day by noon. That was a week ago....no info.
16 of 16 people found this review helpful.
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Glenn
Feb 6, 2019
Jerry West was an outstanding representative of MotorCars of Nashville. He was very responsive and helpful in helping me with a car I was interested in buying. I highly recommend him and this company!
3 of 3 people found this review helpful.
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Russ
Feb 5, 2019
Great deal great service
0 of 1 people found this review helpful.
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Tom
Jan 17, 2019
Sent an e-mail requesting specific information. Receipt acknowledged but I was never contacted. Six hours later, called and spoke to Jeery with a specific question. After telling him that I had already read the Carfax report, he proceeded to read the report to me verbatim, adding nothing new. Jerry said he would text back with his contact info. Never happened. Hours later, I sent a request for a text, also never answered. I quit and took my business elsewhere.
9 of 9 people found this review helpful.
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Jan 3, 2019
Thank you!! I appreciate all the help. I received no haggling, excellent customer service, and a top quality car!
1 of 1 people found this review helpful.
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Charles
Dec 30, 2018
Great follow up!
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Mello
Dec 27, 2018
Very courteous to my needs.
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Mike
Dec 16, 2018
great
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Nov 14, 2018
Answered all of my questions and helped me. I am buying the car this weekend!
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Frank
Nov 4, 2018
Nice
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Oct 31, 2018
Dealer got right back to me. Price was higher than I wanted to go. Ultimately passed on the car.
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115
Oct 30, 2018
prompt and courteous
0 of 1 people found this review helpful.
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Steve
Oct 30, 2018
I only got to talk on the phone and text them they were helpful but by the time I could get off work to go see the truck it was sold
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20
Oct 21, 2018
They were really nice and helpful
2 of 3 people found this review helpful.
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Sharon
Oct 20, 2018
The gentleman was very nice and helpful.
1 of 1 people found this review helpful.
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Oct 14, 2018
Pleasure to speak with customer service rep on the phone!
0 of 1 people found this review helpful.
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Oct 8, 2018
I had several conversations with employees there. I had planned to visit the dealership, which was several hours away, and was told the dealership would be open. I drove more than half way, calling the dealership multiple times with no answer before turning around. I called the following day to speak to a manager about the situation. He sent me more information about the car (which had several scratches and stretched leather). I never heard back from him.
7 of 7 people found this review helpful.
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Rodney
Oct 7, 2018
Great!!
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Sep 21, 2018
Very satisfied quick response.
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Sep 9, 2018
Quickly contacted me but the model I was interested in was not available.
1 of 1 people found this review helpful.
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Sep 7, 2018
Nice people's but I put in a finance application and have no one got back to me yet or more details on what's going on
2 of 3 people found this review helpful.
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5
Aug 18, 2018
Vehicle was identified in ad headline as an Audi with Prestige trim. Is actually a Premium Plus model. Contact person initially did not respond to my question: "Which is it?" instead sent boilerplate answer. After my second inquiry, was told its a Premium Plus model. But ad headline continues to read Prestige.
8 of 9 people found this review helpful.
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Aug 12, 2018
Sales person contacted me but I wasn't able to talk right then.
0 of 2 people found this review helpful.
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Tina
Aug 8, 2018
This dealer responded to my inquiry in a timely fashion. Unfortunately for me the car sold not too long after I had inquired about it. Yay to whoever purchased the vehicle.
0 of 2 people found this review helpful.
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Jack
Aug 7, 2018
Responded promptly
0 of 2 people found this review helpful.
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Steve
Aug 3, 2018
i was pleased with the purchasing process of a vehicle form MotorCars of Nashville. The sales associate with whom I dealt, was professional and courteous. He followed thorough on his commitments and was a pleasure to deal with throughout the process.
1 of 1 people found this review helpful.
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Ken
Jul 30, 2018
A rep answered my inquiry within minutes. When I asked why the unit was priced so low, he replied, "because it has 12,000 miles on it!". The unit was advertised as new. That wasn't a confidence builder in establishing a good relationship over a long distance! The unit listed on this page was not the one I inquired about!
4 of 5 people found this review helpful.
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Eric
Jul 30, 2018
Got back with me quickly with info I needed.
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Hunter
Jul 19, 2018
Went to the dealer and found that the car was not the model listed online. Was it a mistake or a bait and switch?
10 of 10 people found this review helpful.
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Melissa
Jul 6, 2018
We loved this car and bought it! Akbar Nazirov was very helpful and let us test drive it on our own, which really helps when trying out a car. There was no pressure to buy and he answered all of our questions. He worked out all the financials and even got the price dropped some. We hope to have this car a long time but will definitely go there when we are looking for the next car and will recommend this small dealership to others.
3 of 4 people found this review helpful.
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May 18, 2018
Good experience. Friendly. Not pushy. Didn’t buy but would go back for sure.
2 of 3 people found this review helpful.
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Olivia
Mar 12, 2018
I already knew what I wanted so I did most of the work ahead of time. Once I decide what I wanted I compared some prices and better than most. Whole process took less than 30 min.
2 of 3 people found this review helpful.
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Mar 9, 2018
Responded in a timely manner.
0 of 3 people found this review helpful.
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Titan1
Mar 3, 2018
I was interested in a 2014 Nissan Altima SV and contacted the dealer to arrange a test drive. However, as I was reviewing the photos on the website, I noticed that the model designation on the trunk was "S" and not "SV". I canceled the test drive and made them aware of the discrepancy in their listing. Otherwise, they were very responsive in getting back to me on a timely basis.
4 of 5 people found this review helpful.
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Willie
Jan 31, 2018
The dealer did contact me about this car, but I decided to look for a vehicle with more room.
0 of 2 people found this review helpful.
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Jan 7, 2018
Yes they replied and replied and replied even after I had told them this was not the one I was looking for. Departments need to communicate.
3 of 6 people found this review helpful.
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Dwight
Dec 12, 2017
Overall: Superb customer service even though I decided finally on a different car as I wanted slightly different options. There was some initial lag in communication at first, but I cannot fault the dealer for that. Once I got in contact, responses were continuous and immediate. I worked with David, and he was great and putting in the effort to get all the information I asked about the car that was not posted, and was good at giving me some guidance in areas I wasn't sure about. I would definitely go to them again for their great customer service.
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Nov 10, 2017
Quick and consistently responded.
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Oct 10, 2017
I contacted them about a vehicle I was interested in a day in advance before making the two-hour drive to see it. They insisted they would have the vehicle ready for me when I get there so I scheduled an appointment to come look at the car. The day of the appointment before I make the two- hour drive I call and make sure everything's still fine and just give them a reminder that I had scheduled an appointment to come see it. They said it would be ready when I get there. I get there and wait around for 15 minutes while they say they're looking for the keys to the car because they cant find them. After waiting and walking outside and standing with the salesman the person that was looking for the keys now tells me they had to send the car off because it was smoking when it was started up. Car had zero accidents, clean reports, etc carfax said. I said thank you for your time and left the car lot, I responded and said its all fine but I just hope next time they save somebody the trip to making it to their car lot and being let down by unproffesional staff. They did apologize and I understand things happen, but atleast double check on the inventory before a customer makes the trip to the lot.
15 of 16 people found this review helpful.
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Oct 11, 2017
Response from current dealership:
Alex we are very sorry about your visit yesterday and the time you spent driving out here. We totally take responsibility for everything that happened. The day before we determined a cold start major issue on the vehicle. We will never sell a car with a known major issue on our lot. Please contact us for compensation for your time and long trip.
Thank you.
Odil
Paul
Sep 29, 2017
Very easy to work with. I didn't buy the car, but would visit again.
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Sep 22, 2017
Nice guys that we're responsive but not pushy. They have a small collection, but they all looked to be good quality of cars. I ultimately ended up purchasing a different vehicle elsewhere.
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Gil
Sep 8, 2017
Excellent, polite, seem ready to help answer all questions.
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Lee
Aug 21, 2017
I love this car just wish i could have get it that day but there thing im work on to get it
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Jan
Aug 19, 2017
I asked for a Carfax on this car but never received one. Then I noticed several days later in the detailed listing that the car had been involved in an accident which eliminated my consideration - even though the car was a CPO vehicle with low mileage. Had the Dealer responded, there may have been mitigating circumstances regarding the accident that would have allowed my further consideration.
20 of 20 people found this review helpful.
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Oct 11, 2017
Response from current dealership:
Jan, all the Carfax and information is on the listings of the vehicles. We don't hide any information about any vehicles we have. I hope you would like to give us a second chance and come see our inventory, we hope to hear from you soon.
Thank you,
Motorcars of Nashville
mike
Aug 18, 2017
Thy did not have the car clean and it took too long to do the deal as I agreed to price. Car had a few issues but got my money's worth
6 of 6 people found this review helpful.
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Aug 11, 2017
it was just an automatic reply, didn't really answer my specific question that I took the time to type out on the request.
9 of 9 people found this review helpful.
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Romeo
Aug 4, 2017
Very friendly, nice cars! Still thinking about getting a car there.
0 of 2 people found this review helpful.
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Peter
Jul 18, 2017
They signed a form with the mileage & then delivered it with hundreds more miles. It wasn't washed as Akbar promised. It was missing parts. The tread on the tires wouldn't even pass inspection. It is a bit of a dodgy operation. Steer clear even if you spend a bit more.
15 of 15 people found this review helpful.
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Oct 11, 2017
Response from current dealership:
Peter, we apologize about your negative experience. You were provided pictures with the correct mileage. We are sorry you didn't have a great experience with purchasing a used car and you you have great experiences in the future.
Kenzie
Jul 14, 2017
I bought a car there and it was super easy!
0 of 1 people found this review helpful.
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Lynnitra
Jul 13, 2017
Great experience! First time buyer and they worked everything out. Team was professional and very nice, will buy from them again.
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Jul 12, 2017
Very prompt on responding, and helpful.
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Ryan
Jul 11, 2017
Great experience buying a car. Very easy and quick. I couldn't beat the price for ther car, rate and for the extended warranty. I would recommend to anyone.
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Lea
Jun 24, 2017
Highly recommend this place and staff. Odil and Akbar was honest professional and the rest of the staff was great as well. Odil was very easy to deal with. BUY FROM THIS GUYS!!!
1 of 1 people found this review helpful.
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Kelly
Jun 2, 2017
they definitely got best deals in town
1 of 1 people found this review helpful.
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gregory
May 16, 2017
I spoke with two(2) different sales people about getting me updated pictures on a vehicle, and neither one has gotten back to me as of yet. It's over a week.
9 of 9 people found this review helpful.
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Apr 11, 2017
Purchased it.
1 of 1 people found this review helpful.
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Apr 1, 2017
Emailed back fast
2 of 3 people found this review helpful.
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Mar 30, 2017
Yes, but when I said I wasn't interested in the car which had been in an accident, they would not respond to my request for info on another car.
12 of 13 people found this review helpful.
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JB
Mar 21, 2017
Dealer responded within 24 hours and answered my question.
0 of 1 people found this review helpful.
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richard
Mar 13, 2017
Great people,great service and honest.Akbar and David did awesome.
0 of 2 people found this review helpful.
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Lee
Mar 11, 2017
Quick response, good quality inventory
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Patrick
Feb 19, 2017
Dealer bombarded with automated emails and emailed me thanking for my business and asking for a good review, although \i never made a purchase
7 of 8 people found this review helpful.
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Logan
Dec 22, 2016
Was great and worked with me to get a price
2 of 5 people found this review helpful.
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DeborahGerald
Dec 13, 2016
I was treated very well, They didn't hound me like my dealers do.My wife and I decided to wait until the holidays are over then start looking again. I would recommend them to anyone that is looking for a car
3 of 5 people found this review helpful.
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Dean
Dec 5, 2016
Victoria was very attentive with the facilitation of the purchase. She handled every facet of the process and made sure all my concerns were met. The staff was friendly and even arranged for pickup from the airport when I arrived to acquire the vehicle.
3 of 5 people found this review helpful.
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Jan
Oct 13, 2016
The dealer contacted me immediately & communicated & answred all my questions promptly - we did not end up buying this car...bought another.
1 of 2 people found this review helpful.
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Jacob
Sep 20, 2016
I've bought many cars in my life, but never experienced an all around satisfactory experience. Very professional and honest
3 of 5 people found this review helpful.
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John
Aug 2, 2016
Very nice and followed up with me by email I just have not decided to buy yet.
0 of 1 people found this review helpful.
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Sarah
Jun 29, 2016
Friendly and helpful when I called, but the daily emails just won't stop :-(
2 of 3 people found this review helpful.
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Sonny
Jun 27, 2016
Excellent customer service and follow-up.
1 of 2 people found this review helpful.
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Nadia
Jun 21, 2016
Great place to buy a car. Alex was very helpfull and made sure my car is in excellent shape (he changed brakes and refinished rotors - free of charge). I would definitelly recommend to anyone to buy with confidence as these people are not here to take advantage of their customer as oposed to many other used car dealerhips.
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5
Apr 22, 2016
Victoria called and I told her what I was looking for. Haven't heard back, guess she is still looking
1 of 1 people found this review helpful.
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Anonymous
Apr 17, 2016
Overwhelmed me with emails. Most of which were generic. Never visited the store, yet got an email saying we would love to see you again? Not sure who it was meant for, but it wasn't for me.
7 of 7 people found this review helpful.
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MIchelle
Apr 3, 2016
Very quick to respond
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Otto
Mar 11, 2016
was not able to meet pricing
2 of 2 people found this review helpful.
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Kate
Mar 7, 2016
Dealer added me to an email list and I get generic follow up daily. I never received a phone call, which probably would have prompted me to come out and test drive the car.
4 of 4 people found this review helpful.
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Brian
Feb 28, 2016
Dealer was very transparent on the car telling me the good and the challenging. I give special credit for that effort.
2 of 2 people found this review helpful.
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manny
Feb 28, 2016
Very helpful
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Fred
Feb 18, 2016
Love the place so professional not aggressive! They go out of their way to help.
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T and N
Feb 14, 2016
Overwhelming number of general emails and none are pertaining to my question.
4 of 4 people found this review helpful.
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Chris
Feb 12, 2016
Vehicle was not like photos
7 of 7 people found this review helpful.
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Mike
Feb 6, 2016
I bought the car they had. It was exactly what I was looking for, the price was better than anyone else & they offered a 30 day exchange guarantee. All has been good so far.
1 of 1 people found this review helpful.
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Scott
Jan 27, 2016
They have been great to work with. Dianna has provided additional photos and has been in constant communication.
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Mark
Jan 21, 2016
Drove over 4 hrs to see vehicle, when I got their the vehicle was being worked on at a different location. Acted like no big deal that I had a another 4 hr drive home.
10 of 10 people found this review helpful.
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Ashley
Jan 2, 2016
Friendly, good response to emails
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Mark
Dec 16, 2015
Professional and helpful even though I didn't purchase a vehicle from them
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Frierson
Nov 5, 2015
Dealer responded quickly and was professional and helpful. We have signed a buyers agreement for the car we wanted.
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Lenny
Nov 4, 2015
responded to my emails in a professional manner and offer to call me to get a deal done
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Bruce
Oct 31, 2015
Enjoyed the site found the vehicle of my liking
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James
Aug 25, 2015
The Motorcars team was very helpful and we came to a fair deal. I would recommend them to anyone looking for great cars for good prices. Alex, Odil, and Dianna were very professional and took care of everything in good order, making a very pleasant buying experience.
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Stacy
Aug 11, 2015
Test drove it and loved it. Was shocked at the quality of inventory. You could see they really card about the cars they purchase. Staff was friendly and knowledgeable. Great experience.
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T.L.
Apr 26, 2015
friendly followup call, thanks, T.L.
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Apr 10, 2015
Ended up buying my car from them. Had a serious problem with the car called them up. No hassle, I brought it in, they gave me a loaner and fixed my car right up. Very comfortable to deal with. Thank you
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Dennis
Apr 9, 2015
Victoria and Alex were most hospitable and truthful in my quest for a new used car from their lot.
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Pattie
Jan 16, 2015
Easiest experience I have ever had buying a car. The associates there are so nice and extremely helpful. Quality of cars are well picked!
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Gina
Jan 11, 2015
Greatest car buying experience ever
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chad
Jan 2, 2015
Great
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Rudi
Nov 19, 2014
Dealer responded quickly and appropriately without pressure,
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lisa
Sep 28, 2014
Great experience!
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Ken
Sep 10, 2014
Very fast and professional.
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Tim
Aug 22, 2014
The car we we interested in was one that was listed on the cargurus sight but wasn't ready at the dealer. We drove the car and wanted to buy so we did have about an hour or so wait for them to clean it up. The front tires were worn, but they replaced them with new, but not great brand. But hey that gives us more time to save and buy what we want. This is not your typical dealership. Very laided back and no pressure. I have had my car for a week and so far am VERY satisified with my purchase. I think we got a fair deal and would recommend them to anyone and would purchase from them again. Also traded in a car as well. Only thing is that after a week...today we haven't received the title yet and our check has cleared.
1 of 1 people found this review helpful.
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Edem
Mar 22, 2014
Not bad...not a lot of running around
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Guy
Mar 10, 2014
no problems
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rajeev
Dec 1, 2013
I had an amazing experience with this dealership and it's people.
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bob
Oct 22, 2013
Great place. Very honest people! nice inventory
Is this review helpful? Yes | No