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Monster Motors Alcoa
About Us
Highly Rated Five Star Pre-Owned Dealership in East Tennessee. Monster Motors offers a wide selection of used vehicles in all makes, shapes, & sizes! Options offered include diesel heavy-duty trucks & top models from your favorite manufacturers- Chevrolet, Ford, GMC, Jeep, RAM, Toyota, Honda, Nissan, and more. Our competitive pricing model on all of our vehicles is tough to beat. Trade-ins are welcome, and we buy vehicles. Our Tennessee lot serves Knoxville locally! You don't need to be local to take full advantage of our Monster Motors one-of-a-kind inventory! We DELIVER Nationwide! MonsterMotors.com has offered a first-class car buying experience since 2009. Visit our dealership showroom in Knoxville, Tennessee to make one yours!
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Today 9:00 AM - 7:00 PM (Closed now)
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3839 Airport Hwy
Louisville, TN 37777
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Ashley was the star of this show! Very informative,and helpful during this process. The vehicle was listed in the state of TN and I'm in NE, so communication was a very big part of this.
I'm still looking, but I told Ashley that I would keep her contact information should I decide to return for purchase.
Mar 17, 2026
Response from current dealership:
Thank you so much for your interest, and for the kind words! Monster Motors thanks you, as well as Ashley! Hoping we can earn your business in the future!
Feb 25, 2026
Great customer service.
Jan 20, 2026
good transparent interaction
Oct 28, 2025
We took the deal. Had lots of communication back and forth, some delayed, some confusing with the use of AI in messaging. They sent video
of vehicle, was able to settle on price and value for add-ons made it worthwhile.
Sep 27, 2025
Bought a really nice truck, it was a pleasure working with Rick. However there appears to be a lack of communication among management. They have a really nice selection of late model used vehicles. I drove approximately 1000 mi for the truck I purchased and would definitely do it again!
Told me that the were working up a deal first thing in the morning and I send them my info and they pulled a credit report at 900am for the vechile that I looked at and it was sold the night before. They want to too put 500 cash down that is not refundable they are crooks. Should not be on your website..
At first they were great to deal with but they sold the truck around the same time as I put a deposit down. They were very apologetic but was very unfortunate
Mar 25, 2025
Response from current dealership:
ChatGPT said:
We’re really sorry for the mix-up and truly understand how frustrating that must have been. It was never our intention for that to happen, and we sincerely apologize for the inconvenience. If there’s anything we can do to help find another truck that fits your needs, we’d love the opportunity to make it right.
We’re really sorry for the mix-up and truly understand how frustrating that must have been. It was never our intention for that to happen, and we sincerely apologize for the inconvenience. If there’s anything we can do to help find another truck that fits your needs, we’d love the opportunity to make it right.
Mar 25, 2025
Response from current dealership:
Thank you! We appreciate your support of Monster Motors! Let us know if we can help with anything in the future.
Mar 25, 2025
Response from current dealership:
Thank you, Kenneth! We’re glad we could provide the information you needed. If you have any more questions or need further assistance, don’t hesitate to reach out to Monster Motors!
Dec 31, 2024
Very helpful and friendly. Wound up getting the vehicle and would do business with them again.
Jan 6, 2025
Response from current dealership:
Thank you for the opportunity to earn your business, Kris! We hope you love your vehicle & appreciate the feedback!
Dec 26, 2024
Worst dealer ever. I had a finished contract, just to have another salesman tell a manager that someone else was coming to look at the vehicle, who they sold the vehicle to.
Also, they'll add an extra 750 to the price for "Lojack", whether you want it or not.
Scumbags
Nov 23, 2024
Truck was not as advertised. When we went to look at it the salesman said it had a bad transmission. He also took my name and said he would call and keep me informed on the repairs. I never heard back from him.
Great communication. Answered all my questions as fast as possible. Due to unforeseen issues on my end I wasn’t able to follow through on buying. But I would definitely work with monster motors in the future.
Jan 6, 2025
Response from current dealership:
Thank you for the opportunity to earn your business! We appreciate the feedback & look forward to working with you in the future!
Jan 6, 2025
Response from current dealership:
Thank you for the opportunity to earn your business! We're happy to hear the team was able to provide great communication & appreciate the feedback!
Sep 26, 2024
I was the finance manager at a car lot for six years. My wife and her mom went down and bought the van. They lowered the price to help us get to the payment we needed by $3000 and let us know about. When they got us a better rate They added $2000 back to the price and Didn’t tell anybody. We called and talk to them about it. They just made excuses and didn’t fix it. We agreed on one price and they sold it to us for a different price. The end of the day we like the van But if you lower the price, you need to honor the price.
Nov 14, 2024
Response from current dealership:
Auston, I appreciate you sharing your experience and I'm sorry to hear about the issues you've encountered with your final out-the-door price. I'm glad we were able to work out some of your concerns with the pricing of the vehicle by negotiating 3000 off! Although final pricing can differ from the price of the vehicle itself. Your feedback is valuable, and I understand how frustrating it can be when expectations aren’t met. We strive to provide transparency and quality service. Please feel free to reach out via text or call I'd love to look into your wife's deal and further investigate t
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Sep 5, 2024
Very respectable
The staff here was friendly! Isaiah called me when he recieved my messaged and asked what time I would be there. He has the car parked in front, ready for my test drive. A couple salesmen had driven the car and came around telling me what a great deal I was getting! Miranda processed my account quickly and they got me in my new car and on the road quickly! I have been telling all my friends to go there to get a car!
They were very nice and very helpful. My only complaint is they jacked the price up about a thousand dollars after I told them I wanted it. I didn't catch it until afterwards. The whole deal was made online and by phone. I just wonder if they do this to everyone. They (Eddie) said he would find out what happened and call me back, nothing yet.
Show older dealer reviews 6
Found a great truck, and we loved it enough to overlook the FACT that they increased the price of the truck to show
a better trade-in value on the truck I traded in, they added in a $2500 "premium" extended warranty that I never
asked for and was never informed there were lower-priced options available, and had installed a $795 LoJack anti-
theft system that I didn't really want. Other than that, the two salesmen we dealt with were very helpful and friendly
and the lady who handled the paperwork was also very friendly.
Half of my contacts from this dealership were computer generated. Iâm a real person and expect
emails from real people on the other end.
The fact that the price of the truck I was interested in went up and down weekly was also a
problem. Another problem for me was the almost $700 being charged to move a few documents
through the system. And who installs a tracker on a personâs personal vehicle and then charges
another almost $700 for that tracker. Donât even get me started on their offer to transport a vehicle
anywhere in the 50 states. This may be the way other dealers do business, but not one I would
deal with.