Midway Auto Group

Very helpful

I'm happy with my experience buying this vehicle.

All went very well!! We are still in contact, but I'm not ready at the present time.

Vehicle had just been sold. Dealer was courteous.

Great

Did not see the car because the salesperson informed us that they were waiting on a backorder part needed to fix a minor drivetrain issue. We appreciated the concern for their vehicle and not wasting our time having us come see it.

Highly recommend, very helpful and nice people. We had a great experience!

Excellent Professional

I asked specific question about the truck and they never got back to me. Then they emailed me again to see if I was interested in the truck. I told him that I was still interested in the truck but my question was never answered. Its been more than a week and I have received no response from the dealership. Can’t trust a company like this. Makes me feel like there are serious issues with the vehicles they sale.

Midway Auto was very prompt in responding to my inquiry of the 2015 Ram 2500 Laramie Longhorn Crew Cab, but unfortunately I was too late because the truck had already been sold and I missed out.

Professional by the book reminds you of the military everything done right by the book

Responded right away to my email stayed in contact

I was told that everything would be ready when I arrived but it wasn’t. They had just sent the car to be inspected and the paperwork wasn’t ready. So I was going to have to wait until the person who took the car to get it inspected got back to print the paperwork before anything could get started. So that being said, I did not buy this vehicle because they didn’t do what they said they would. I had to travel 50 miles to go to this dealership so I wanted to do what I had to do and get back home.

We drove a long way to see a truck. We wanted to look into trading my truck in and they said they would. No one ever even looked at it and came back with an offer of probably about a third of the value. I maybe could have been okay with the insult if they would explain what they saw to warrant such a low offer. They obviously didn't want my business.

Didn’t buy the vehicle because we couldn’t get my trade values where I wanted it but overall a good experience.

Very nice people.

Good customer service. Ryan was very patient and made the process very simple.

Ryan was very helpful and took his time with us!!! We purchased a vehicle and love it!!!

Dealer was not a great salesman. He acted as if I was supposed to expect less from the car because the car was "only" 5,000. I was disappointed but also happy because I ended up getting a way better car. I went to the dealer and seen that the vehicle had noticable damage that was not in the pictures at all. I asked about the damage and he says " I mean it's only a 5,000 dollar car". Right then I could tell the guy didn't really care about selling the car if his attitude was this poor. So I test drive the car and I hear rattling coming from the front passenger side wheel and when I ask him about it he says again "well it's only a 5,000 dollar car." I say it doesn't matter if it was a $2,500 car. The car should be what it was made out to be online. He threw his arms up and shrugs like I'm out of line or something. Didn't really appreciate it. Oh well I ended up getting a nice Infiniti from a different dealer for 4,500 cash. I'm happy with it.

Very nice and helpful

I couldn't be happier with my car buying experience with the dealer. I actually bought a better Tucson as my salesrep Ryan was able to show me a better car. Working with Sean was fantastic, easy, and have a very good, and efficient loan process and signing with Sean. I would highly recommend this dealer and it is a smaller dealer so you get more personal service. Love them, Love my car.

Easy going no pressure environment - highly recommend.

Very helpful. Ryan was honest and followed up when he said he would.

Ryan worked hard for me. Ask for him! Doug

When I found this vehicle it was exactly what I wanted and even though I could not get into it I will say that this dealership did not force me into anything or try to pull my credit unnecessarily. When I do buy I would recommend them for a no fuse no haggle and relaxed experience. I like that they were not pushy at all, that sells cars.

Manager very helpful.

friendly, considerate and professional at the same time.

Good communication

Mark answered as soon as I contacted him and was able to help right away. I am now a proud new Jeep owner and it couldn't have gone any better.

Mark was extremely helpful.

Reached out to me the very next day. Didn’t get a chance to make it to the dealership, but seemed very professional thru email and phone conversations.

Was excelent

Great guys, answered all my questions and set up a great shipping deal for me shipping truck to Atlanta. A local truck came through at the last minute that I purchased but these guys went out of their way to assist me 100s of miles away.

Sean at Midway is the worst salesman I have ever had to deal with. When I told him I was not putting any money down this was the text I got from him exactly “That's what I thought sorry Sarah it doesn't work HAPPY SHOPPING” How rude can you be!! Unprofessional!!! Never will do business with them. When I emailed to have a manager call me I never got a call back. I didn’t even want to give them one star but I had to. They are the worst.

Mark made the sale a pleasant experience in a timely manner. Thanks!

Responded quickly but they ignored questions about a trade and never answered. I had to initiate another inquiry and not mention a trade to get any traction. They were helpful after that. I did not buy the truck. They wouldn’t give an inch or negotiate at all so I bought one elsewhere.

Mark was readily available on short notice, car was ready to drive, and right up front and spotless. We couldn't get financing there, but Mark was friendly and helpful the whole time. Would have purchased the car if we could have been financed.

Dealer responded right away. I purchased the vehicle from them.

They are personable, helpful, and not pushy. Although the looks of the dealership on the inside & outside could use a little love and updating, the cars are cleaner than most dealerships, and that gives the buyer a better impression initially when coming in to look at a car. They have been very helpful to us in making a good deal, and making the purchase our car.

Bought this vehicle from Midway and had a great experience. Vehicle was as advertised, they even dropped the price a thousand dollars just prior to my purchase. I searched every reputable site and all Toyota dealerships and they had the best deal available. No hard selling, no fuss, easy financing. They met the same terms as my bank and the sale was done in under an hour and I drove my vehicle home. Great people, great selection of quality low mileage vehicles. Will definitely shop there for my next vehicle.

Great service and people

We went out to buy a jeep liked it found something wrong with it , they had it fixed and ready to go by the next day

I was contacted in a timely manner

Good

Fair. Requested car fax They did not use car fax but another firm In order to get info had to set up acct. Too much trouble

Samantha is super! Very helpful and efficient, Not pushy yet knowledgable and patient. Thank you Samantha! I appreciate you,

Contacted 2 hours flew to dealership next day.Truck in the driveway when wife came home

Responded promptly & answered my questions.

Finance manager was always out of the office!!

Good people.

Excellent customer experience.

They contacted me right away and answered all my questions. I decided to wait a few more months before I get a new vehicle.

Return call test drove vehicle

Dealer Representative called me on the phone and said he was a wholesaler and priced right on Jeep for sale. Too big of tires for me so I purchased a like vehicle in Sherman, Texas a couple of days later. Ok Dealer to me! Just did not have the right RHD Jeep for me in Texas

Good, timely responses

Enjoyed working with the Guys,, on getting me a VAN ...

I love the look of the truck, everything seemed to run good until I had it home... After 2 days I realized my horn did not work and my check engine light had came on. I contacted the dealership and they said bring it in and we will fix it. I couldn't make it up there until Friday so within another 2 days my truck did not start at all... I had to buy a brand new $166 battery just to get it started and I had my other battery tested and it was bad as well. When I made it to the dealership they fixed my horn, fixed the engine light and replaced my other bad battery but unfortunately they couldn't refund me for my other battery... wasn't the best experience but at least they fixed everything for me.

Great Contract

Car was sold by the time I received response to my inquiry.

Shawn Conway was very professional and informative. It was one of the best dealership experiences that I have ever had!

Took me contacting them twice and over a week to find out truck had been sold. Bought one someplace else

Great service

Salesman said it went under a 120 point inspection. Windshield wiper was bad no gas cap, then told me they didn't make them with one which they do, didn't wash or put gas in the car after we sat 2 hours to even to talk to the guy.

Sales person was rude. The car was dirty and it was not well kept. They didnt make an attempt to clean car.

Nice on line but when I got there - didn't even remember what we discussed. Condescending and rude. Waited forever to discuss the car and then when I wanted to think about the car - the guy just walked off.

expensive cars, no much room for negotiation

I wanted to buy the car and they guy would not call me back. I booked an appointment with him the night before to see and of course test drive the vehicle and when I got there it was parked in the garage in the corner where I couldn't even drive the vehicle. Then I had to leave. He said he would run the numbers with my trade call me back but he did not .I called him and he said he was busy he would call me back ---never called me back!. The next day , I bought the exact same car from someone else. I cannot believe he did not call me back I expressed to him that I would buy a car for sure within 2days ...he just left money on the table and walked away! Big dummy!

Very good team! Helpful to support for loan, warranty and keen to fix details .

I was pleasantly surprised at how easy it was to buy a car online. The staff at Midway Auto Group were extremely helpful, honest and very professional. Scot even picked us up at the airport in my daughters new car! I would certainly recommend this dealership to any of my friends and family.

Seemed like reasonable prices, but no room for negotiating. The product looked pristine although it sold just before I was planning to go out there.

just phone contact, responded quickly

We were late and weren't able to speak to Mark, but we did get to see the car and take it for a test drive. Small issue, the car was dirty.

Great Dealership. I live in New Mexico found my car at Midway, with a deposit they held the car for me until I could get there a week later. Bram (cool name) was very helpful. Mark made the paper work so easy. Highly recommend Midway Auto Group.

Great

helpful, I just didn't find what I needed there

They followed up, but I decided not to check out the car.

Anna was nice and professional, corresponded well and was helpful.

Great ! Love my new car ! Bram was a good sales guy, not pushy !

Very nice used selection, low prices.

al cars they had were great prices but had been in previous accidents.

Great experience. You just have to know what you're getting into. This isn't going to be "certified pre-owned" at a dealer, but it also doesn't have the markup. Before buying, I suggest just take it to a dealer and have them do a pre-buy inspection and let you know what's wrong and how much it will cost to fix -- that's all the "certified pre-owned" dealerships do anyway. Then they mark it way up. Before buying our car from Midway, we took it in and the dealer actually gave us a discount on the inspection because there was absolutely nothing wrong with it. The car did need to be detailed, but that only cost $100

I spoke with dealer in regards to vehicle. Advised I would be coming out to test drive car. I wasted gas and tolls to only arrive and find out the car was missing lugnuts on the front right side. They wasted my time.

Great dealer!!! Good services and customer cares!!!

No worth preowned cars worst deal

Thus far, the car has STILL not passed inspection and they have not fixed it to satisfaction! I am taking it back as many times as it takes until it is right.

Very freindly!! No pressure sales!!!

They were all great! Very accommodating. They were not pushy like a lot of salesmen out there and were willing to help me anyway they could. The is still room for improvement as far as the owner needing to be more punctual and considerate of other peoples time. On the other hand he was very personable and compassionate. Overall this place was good and, I will recommend them to others.

Easy and painless buying experience. I'd recommend it to anyone looking for a good deal and good customer service.

Good selection if cars and fair price, but the maintenance of the vehicles I looked at was poor. For example, the oil needed to changed, tires rotated, oil filler, and brakes according to internal computer of the Lexus GS 430 I test drove. Car drove very well with all things considered. Another one needed to be jumped started for a test drive, but the salesman didn't feel like it. Poor overall. I wanted to car for the price, but the dealership didn't gain my business. I purchased a GS Lexus 300 from Sewell Lexus of Dallas, Tx.

responded and followed up

bought the Tiguan at Midway. There worked with me on price, financing and trade-in. I am very happy with Midway Auto Group.

the truck I wanted was sold

The dealer called promptly and was friendly. Unfortunately my circumstances had changed and was not able to buy the truck at this time.

Fast and easy.