Mercedes-Benz of Scarborough

It was a smooth transaction.They allowed me to take the vehicle to a different Mercedes dealer to have checked.

Good

Did not purchase but very helpful

I told him I wasn’t quite ready to buy yet and they did not bother me with a barrage of phone calls!

Great no pressure sales crew. Thomas is who you want to see on the sales floor!

Excellent salesperson and finance department ! It was a real pleasure meeting them in doing business .

Fast professional reply

Waste of time they were slow and very rude!! Chris was nasty on the phone couldn’t even answer it properly. All week we waited on them (Brain and Chris) waste of time they ended up selling the vehicle 3 days after we started the process!!! Nasty customer service

The salesman was very helpful and highly professional. I am very comfortable with future dealings with this dealership.

They were great but unfortunately my credit union won’t buy rental cars

great they were very helpful

Great experience, Tony is a pleasure to work with. Im very happy with this prime dealer

Excellent customer service

The dealer was very helpful providing information about the car I am interested in.

Dealer was responsive and arranged for us to see a truck by appointment though it ended up selling before then.

They were very helpful and nice. But we were very rushed because the day they had me come down they closed early. Needless to say Im still in the market for a vehicle.

Purchase this car! Excellant

Sold Vehicle before I could see it. Promptly kept me updated.

called back quickly answered questions

Very responsive to internet inquiries

Excellent response time with even a personal video of the vehicle sent to me. Impressive!

Excellent communication.

Nice person

Very timely and helpful response.

Great dealership, very friendly staff and extremely helpful. Ended up buying from them. Thank you.

responded quickly and was honest about car.

Roger Gamblin was very helpful and professional. We did not end up purchasing the vehicle but would love to work with Roger in the future.

Very responsive and personal. They are refreshingly customer focused and want to sell cars!

Best car purchase experience I have ever had!

Spencer Roe provided first class service at this first class dealership.

Nice and great service

They were fantastic to deal with. They worked with me and I bought the car.

very good dealership

Very good ,quick response from Nick..

Dealer responded, we set up a test drive and I purchased the car the following Monday. Best pricing on a BMW 550i that I have seen. Very happy with the experience.

Too aggressive in their own approach, NOT customer friendly. NOT clear with final offer. Sales person is patient, manager comes and takes away the offer he presented because we showed seriousness in purchase as I understand. They could have earned my business if they understand my honesty. We are still seriously looking to purchase a vehicle.

I never went to see the car,but the dealer followed up with email, No other dealer contracted me

Wonderful

great

Got a phone call, talked to guy, expressed interest. He said he was gonna check the car out and get back to me...never did.

Extremely Frustrating experience. Called about a very expensive car that showed on their website. Was in contact with the sales person in the morning on a Saturday waited a good part of the day for the information I requested. Following receipt of the information , I expressed serious interest in the car only to be told it was going to be wholesaled in an hour and if i wanted it i had to basically purchase it sight un seen. i offered to place a deposit and meet the dealer on Monday as I was two hours away and couldn't possibly arrive before closing. All this was known to the salesman all day and he explained the situation to the manager who basically said too bad. I've had better service and communication buying A Subaru which costs about 1/8th the price. Wouldn't buy a bicycle from this dealership. No wonder they couldn't sell that beautifulS 63 AMG coupe. Maybe they should try selling hot dogs.

Very professional.

Good

Dealer contacted me by phone and email. Informed them that car was beyond my current budget, will plan to contact them in the Spring.

professional and courtious

A Mercedes Dealer primarily. A wide range of new and used vehicles. Very polite and helpful sales staff. Not pushy at all as other ratings I read. This is a very professional dealership. The loan credit application was completed quickly and the documentation was done well. I would recommend this dealership to anyone.

Dealer was good, not pushy. Offered other options, but I want a Z4. Their's was just out of my price range.

Old fashioned "high pressure" dealership. We just wanted to test drive a car and we ended up being there for almost 2 hours. It brought it all back...we had to re-learn how to deal with these types of dealerships. There are much better dealerships in the area that treat you with respect...avoid this place.

He changed the price when he called us back.