Mercedes-Benz of Foothill Ranch

Dealership treats you like family. Very helpful with prices and finance. They answer all my questions I recommend to shop in this Dealership. Thank you for work with me in my new car

Responded quickly multiple times

Really appreciated the price did not have to negotiate. Service was 5 star for sure!

Great service

Good experience

Quick response

Great dealer experience. No pressure to buy extras, the vehicle as advertised.

Awesome service and monthly payment.

Nazem and Conrad really helped me out with all my needs very professional at foothill ranch Mercedes’ Benz

Very responsive with a great documentation review portal link.

Very responsive

Very smooth and easy process, in and out. Russ Ellis and Mossy are great! They made my car buying very easy.

The best car buying experience!! MB of Foothill Ranch was such an awesome dealership to work with I bought a C 300 and they went out of there way to accommodate my every need I drove 3 hours to buy the car and it was well worth it I worked with Calvin he made sure I was very happy with my deal and clarified everything very well The whole staff was Very sweet I will buy in the future from them and definitely would recommend them :)

Antony and his manager Kekoa were great! They made us feel comfortable and not pressured. We didn't plan on making a decision so fast' but the Benz was in great shape and they made the purchase quick and painless. We have bought a lot of cars and this was by far the most fun!

Outstanding service at all levels, especially the Online Manager Russ. They went out of their way to give personal attentive service without the "vulture like" pressure tactics other MBZ dealers have. This is a class facility with class employees.

Quick response with best quote

Great customer service!

Excellent internet team. Very helpful to me to make sure I got the best deal. Ask for Jack!

Defination of excellence mercedes benz..

Very helpful. I believe I received a good deal and customer service was great from start to finish. Very thourough in following up and remaining in touch.

The sales manager was nice and helpful.

Excellent dealer. Very professional. I highly recommend.

They were very professional

Although I did not buy my car from them, They still was very helpful. Russ called me immediately to try to accommodate my needs. If I was geographically convenient I would have purchased from Foot hill Ranch.

Contacted Mercedes Benz of Foothill ranch about a car on cargurus. I called first but went to voice mail. Emailed info and received response next day. They stated that the vehicle was in the back. I asked why no pictures said they will email and or text. Never received. Called again Said that I was VERY interested please let me send me pictures but still its in the back. Was going out of town but would have went to look at but still Its in the back. All they worried about is my name phone number and when can you come in. They had the info and still did not follow up with me. Empty promises equals Poor customer service Would not recommend Mercedes of foothill

Although we ended up purchasing a CPO vehicle elsewhere, the dealer was very easy to communicate with and provided best, upfront pricing on the new vehicle that I had inquired about.

Very good

Very helpful and they responded super fast !

Nima and Alex was great. Had a good experience. At first a little bumpy but at the end of the day they did a lot for me. So thank you guys.

They were very professional and helpful. I bought a used Jeep from them and the rear seat headrests were missing. After the sale, the salesman, Frank tracked the headrests down from the previous owner and mailed them to me free of charge. Very considerate

The asking price of this particular Lexus ES300 is roughly TWICE the "fair market value" ("market clearing price") of other comparables listed on Car Gurus. And about FOUR times the insurance claim salvage value of the vehicle. This Mercedes-Benz dealership needs to perform its "due diligence."

good

Polite, prompt and courteous!

Excellent

Very nice service

Don't know their product. Show little interest in sellers by cars. Telephone department is good. Floor staff not. Don't know their product. Had me wait for five months for a car thev were not aware had been discontinued. When I finally researched on line, I find articles that clearly stated this yet they kept telling me they were coming. Pathetic

They're Extremely friendly and helpful on the phone.

It was alright but turned out the dealer was much farther located than we cared to travel to.

Outstanding service

Answer my question promptly very honest great experience!!

Spent my time driving out to see this car and that is after they confirmed my appointment !! When I arrived they said oh we just sold that car whaaat!

Dealer never had car on the lot. I drove 1.5 hours only to walk in and find out/be told the car wasn't there AND it wasn't brand new, it was a demo mode .

car I was looking to buy was sold they tried to sell me a mercedes convertable

Waste of time. Never bothered to answer important questions.

They were really helpful, got me financed in a Mercedes c-350. More than what I expected. Great customer service. Nima was really helpful.

friendly service, great customer service

Impressive new facilities and staff. Straightforward and professional, no B.S., pressure, or hidden costs. Entire staff seems upbeat. Nice experience purchasing my C300 luxury auto here. This is What a Mercedes dealership should be to match the ultimate in engineering.

Nice and open on pricing. Willing to communicate by email. A bit too many email follow ups.

Friendly and courteous