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Dealer Reviews

Based on 6 reviews
All reviews are verified visits to the dealer. – Learn More
Joshua
Apr 1, 2026
Melloy Dodge was running the bait and switch scam on a Durango I was looking at. This dealership is shady and should be avoided at all costs. I scheduled an appointment with Chase the salesman at Melloy to come look at a 2025 Durango R/T. The Vehicle had been sitting on their lot for 92 days according to Car Gurus. The next day I headed down to Melloy Dodge to check out the Durango and the Salesman was waiting for me at the front of the dealership, we exchanged pleasantries and he told me to wait while he went and got the key. He returned 15 minutes later with some lame story how it had just been sold and he had other Durango's that he could show me. I have seen this bait and switch scam before. The dealer puts an ad with a really good deal to get you to their lot, then tell you it is sold so they can show you their other stock and try to get you into a more expensive vehicle.
Is this review helpful? Yes | No
Frederick
Mar 8, 2026
There cool but I was expecting a different salesperson I had communicated with earlier , I thought the car was mango an not red , so i was a little let down , but il try again when they get another one in
1 of 1 people found this review helpful.
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Mar 16, 2025
Great
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20
Mar 8, 2025
Melloy has been a solid business partner.
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Bonnie
Aug 29, 2024
Helpful but had nothing to show me. Car I was interested in wasn’t able to pass tests
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Darrell
May 18, 2024
Me and my wife had a appointment to see the car. When we got there the guy said sorry I forgot to tell you it was sold this morning.
2 of 2 people found this review helpful.
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20
Nov 17, 2023
One of best experiences i ever had, great customer service. Great salesman
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Jun 15, 2023
Excellent service.
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Mar 30, 2023
Follow-up was not timely, although staff were friendly when I was contacted by the given sales representative.
1 of 1 people found this review helpful.
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Leo
Nov 11, 2022
Nice truck
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Aug 31, 2022
Someone called me back and said the truck went wholesale but I looked a couple days later and the truck was still there. I won't do business with them. Still looking for a truck but will avoid meloy dodge
5 of 6 people found this review helpful.
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Feb 9, 2022
Very good
2 of 2 people found this review helpful.
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Jan 14, 2022
Got brushed off by the dealer I talked to. Went to go look for the truck he said and never came back out. Needless to say I won't be going back.
2 of 2 people found this review helpful.
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Dec 9, 2021
Good people
1 of 1 people found this review helpful.
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Jul 23, 2021
Really enjoyed working with salesperson trying to come to an agreement but not able to trying everything and anything
1 of 1 people found this review helpful.
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Jul 22, 2021
They were Soo nice and easy to work with! Made my purchase over the phone!!
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john
May 27, 2021
Quick and easy. Overall a great experience
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Jean
Mar 24, 2021
They helped me get a new car that was so nice for me and my family. It was in great condition and they serviced it and they will provide maintenance for several years for me. So overall they are a wonderful company!!
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Ken
Jan 31, 2021
Nice dealership and great followup. Thanks.
1 of 1 people found this review helpful.
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Jesus
Jan 18, 2021
Fast reply n great help at dealership
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30
Dec 27, 2020
Very quick to get back to me on a very popular truck
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Liz
Dec 4, 2020
I worked with Anthony and Ryan. They made my experience a wonderful. Anthony kept me updated with each step. We had a state restriction due to COVID and Anthony keep me post when we could pick up my Van. I will highly recommend Anthony and Malloy Dodge.
0 of 1 people found this review helpful.
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Shari
Nov 12, 2020
Because the dealer contacted me right away and because the car was exactly what I was looking for I bought the car. It was quick and easy. For all the other dealerships that I sent an inquiry to but didn't contact me until later all I can say is 'you snooze you lose'
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Ron
Nov 6, 2020
The staff was helpful and friendly. The online price was what I paid.
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Sep 27, 2020
Friendly and helpful
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Sep 25, 2020
Great
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Aug 16, 2020
Great online experience. Michael Kovacs did all the appropriate paperwork he could online and completed the test drive and in person signing papers online. I highly recommend him for any of your vehicle purchases and help. During this time of COVID, he was patient and helpful. The vehicle is everything that I was looking for and more.
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May 24, 2020
Sales dept very helpful and courteous
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May 5, 2020
Brought the vehicle right tomy doorstep and didn’t hound me afterwards. Great experience with Alehandro
0 of 1 people found this review helpful.
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Sally
Apr 22, 2020
Excellent
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Apr 11, 2020
Melloy Dodge is one of the top dealers in Albuquerque NM. VERY PLEASANT to work with them.
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Mar 6, 2020
Awesome time I had there
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Perla
Feb 23, 2020
Cool
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Patrick
Nov 19, 2019
Contacted me right away, as most dealers are wont to do these days. Really liked the car I test drove, but I had questions about accident history on vehicle. Never really answered my question about that. Saw that as a red flag.
1 of 2 people found this review helpful.
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Nov 19, 2019
Response from current dealership:
Patrick,
We disclose any prior damage that has been found on a vehicle. When disclosing any damage we include a Carfax, Autocheck and estimate of total cost / repair. If for some reason we did not share this information with you and you still have interest, please feel free to call me.
Thanks,
Skylar Martin
BDC/Internet Sales Director
Jun 19, 2019
Quick response, but later called to inform me that they already sold unit. After that haven't heard from them.
3 of 3 people found this review helpful.
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Paul
May 28, 2019
Malloy Dodge is the best dealership in New Mexico
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May 27, 2019
I actually went in and Anthony Para showed me the car and wound up buying a new Journey. Great guy and a great experience all around.
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Scott
Dec 28, 2018
The car in question had already been sold but was still listed in their online inventory.
5 of 7 people found this review helpful.
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Melanie
Dec 17, 2018
Had a wonderful experience at Melloy Dodge
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John
Nov 21, 2018
Great service
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5
Nov 13, 2018
James was great. I got a very good deal on a used Ridgeline. I would go back and see James if I was in the market for another car.
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Nov 19, 2018
Response from current dealership:
So glad James was there to help you buy your used Ridgeline and also thanks for the great respond. If you have any referral's please let James know we will take care of you. Again Thank you !!

Benny Roybal
Sales Director
BDC Manager
Sandee
Nov 8, 2018
Excellent Customer Service
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Nov 3, 2018
Did not buy this car, but sales people were helpful enough.
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Jonathon
Aug 25, 2018
Very good and dependable
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Megan
Apr 29, 2018
Very helpful with all information, truck sold but still was helpful and nice to find something else.
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Jon
Apr 18, 2018
Dealer was helpful even though they did not still have the car for sale.
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Apr 9, 2018
Dealer was responsive, but I did not followup. I did not purchase a car. My sole decision, no negative reflection on the dealer's effort.
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Joseph
Apr 7, 2018
Excellent! I bought this Jeep. Anthony Parra was my car dealer. He did everything to make my experience a good one. I definitely recommend you deal with him.
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Jan 15, 2018
I purchased a new vehicle and everyone was very nice and helpful! However, their pricing and dealing practices area very questionable and confusing.
0 of 1 people found this review helpful.
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Nov 16, 2017
Didn't pursue the purchase. Good and attentive customer service though.
0 of 1 people found this review helpful.
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Oct 27, 2017
Very professionalm
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Nov 14, 2017
Response from current dealership:
Thank you for such a great review. Your feedback is appreciated.
Valerie Drayton
Business Development Internet Manager
Melloy Dodge
Keith
Sep 25, 2017
Responsive.
0 of 1 people found this review helpful.
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Nov 14, 2017
Response from current dealership:
Hi Keith,
Thank you for the great review.

Valerie Drayton
Business Development Internet Manager
Melloy Dodge
Robert
Sep 21, 2017
LIARS!!! We live a few hours drive away, so dealt with them by phone to avoid wasting our time, gas and money. My husband had talked to them (I didn't realize it) and they quoted him a price. Then said we have special pricing for first responders. She said she'd call back in 30 minutes with a better deal, she never did. I called they looked up and found out my husband already talked to someone, and so quoted me the same price (by this time I had walked through the door and my husband said he already talked to them and was waiting a call back) I asked if the price they quoted included the special first responder pricing (it was same price as the first one my husband was given) they said "yes"! LIAR!!! Well they sealed that deal shut, I don't want to deal with someone who lies!!!
5 of 5 people found this review helpful.
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Nov 14, 2017
Response from current dealership:
I am so sorry that you had a negative experience. If I or one of my Business Development Representative said we would contact you in a half hours time it would have only been so that we can get you with our Commercial Fleet Department who are there to assist our First Responders.
Since I do not have your last name I am unable to do further research to see where we missed the ball. I do apologize non the less. You are a valued customer as are all of our customers.

Valerie Drayton
Business Development Internet Manager
Melloy Dodge
Mark
Aug 20, 2017
Purchased a used 2015 Subaru Forester with low mileage at a reasonable cost. We visited the dealer three times to inspect the car and there was no sales pressure. The negotiation process went smooth and we were able to finance through the dealer with our credit union. The car was delivered cleaned and with a full tank of gas too.
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Sep 25, 2017
Response from current dealership:
Hi Mark,
I'm so glad you had such a positive experience. Thank you for the great review.

Valerie Drayton
Business Development Internet Manager
Melloy Dodge
888 760 4136
Jul 13, 2017
Linda contacted me right away and set up a time for a test drive. The salesman Tony was very helpful and accommodating. I did not feel pressured to buy. I would recommend Tony to a friend.
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Nov 14, 2017
Response from current dealership:
Sorry it's taken so long to get back with you, but thank you for the great review.

Valerie Drayton
Business Development Internet Manager
Melloy Dodge
Jun 10, 2017
Great follow up
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Jun 12, 2017
Response from current dealership:
Good Morning Preston,
I'm so glad to hear that we responded to your inquiry and or concerns, in a prompt manner. If you need any assistance in the future please don't hesitate to contact us.

Thank You,
Valerie Drayton
Business Development Internet Manager
Melloy Dodge  

Jun 3, 2017
Quick response, friendly, helpful, a little aggressive for me.
0 of 1 people found this review helpful.
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Jun 5, 2017
Response from current dealership:
Good Morning Stephanie, thank you for allowing us to earn your business. We look forward to assisting you in the future.

Valerie Drayton
Business Development Internet Manager
Melloy Dodge


Ross
Apr 29, 2016
never made it to the dealer yet too busy with others stuff.
0 of 3 people found this review helpful.
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Jason
Feb 22, 2016
Valerie was very helpful on the phone. Scheduled appointment. I knew what vehicle I wanted to test drive. Joe was a my salesmen and knew about the Tacoma i wanted to buy. I had great costumer service all the pay to the financing part with Mark. I got the truck, and love it! Would shop at Melloy Dodge again. Jason
1 of 1 people found this review helpful.
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Feb 25, 2016
Response from current dealership:
Thank you Joe for the kind words. I'm so happy that you had a pleasurable experience and that you love your truck. You and your family were a pleasure to work with as well.

Thank You
Valerie Drayton
Business Development Internet Manager
Melloy Dodge
Scott
Feb 1, 2016
No issues with this dealer, the truck I was looking for sold very quickly.
0 of 2 people found this review helpful.
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Kathleen
Oct 27, 2015
Heard from the dealer but the car didn't have our necessary options
0 of 2 people found this review helpful.
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Chris
Apr 26, 2015
vehicle was sold
1 of 1 people found this review helpful.
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Dennis
Apr 2, 2015
The sticker on the front widescreen did not match the internet ad,not sure what that was about?still think that there price is a little high.
2 of 3 people found this review helpful.
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Aug 13, 2015
Response from current dealership:
Hi Dennis,
First I'd like to thank you for allowing us the opportunity to earn your business. The internet advertised price is a preferred price and typically will not match the price on the sticker.

Thank You
Valerie Drayton
Business Development, Internet Manager
Melloy Dodge
505 922 2545
Nick
Mar 31, 2015
Good
0 of 1 people found this review helpful.
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Aug 13, 2015
Response from current dealership:
Hi Nick, thank you for the 5 star review.
Valerie Drayton
Business Development, Internet Manager
Melloy Dodge
505 922 2545
AErin
Mar 11, 2015
Very nice and personable
0 of 1 people found this review helpful.
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Charlotte
Oct 21, 2014
Called me back within 2 hours.
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Oct 22, 2014
Response from current dealership:
Hi Charlotte,
Thank you for the review. Hopefully, the reason we called you back within 2 hours, was because your inquiry came during the time we are closed. Our aim is to respond under 20 minutes to an inquiry coming in during regular business hours :) However, I am happy to see that you were please with your service. We value you as a customer and understand how precious your time is.

Regards,
Valerie Drayton
Business Development Manager
Melloy Dodge
Timothy
Oct 18, 2014
Sent an email to come and test drive the requested vehicle. I called and found out the vehicle was sold eventhough it was still being advertised. I felt they were disceptive.
0 of 1 people found this review helpful.
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Oct 20, 2014
Response from current dealership:
Hi Timothy, I'm so sorry that the vehicle you were interested in was sold before you had an opportunity to make it in to the dealership. When we advertise, the ad is set to fall for several days, and as you can imagine those ads generate a lot of interest. That interest sometime means that the vehicle someone interested in, as yourself, is sold prior to their making it into the dealership.
Fortunately for you, you were informed in advance that the vehicle you were interested in was already sold. It would have been, disingenuous of us not to have told you.
Every person is a valued customer
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Eric
Jul 27, 2014
Called me a liar when I said I was pre-approved for loan. Salesman Erik was very disrespectful. Sales manager was equally disrespectful.
2 of 2 people found this review helpful.
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crystal
Apr 26, 2014
I had wonderful service here and now I own a wonderful vw beetle!!
0 of 1 people found this review helpful.
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Abraham
Jan 16, 2014
This was my first time buying a car and I hands down would say I had no hassles.
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Ian
Nov 10, 2013
Terrible - they lied about pricing and were extremely unprofessional
1 of 1 people found this review helpful.
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