McDonald Ford

They were very responsive to my email

Responded to my inquiry but I found a better deal elsewhere.

Great service, fast response. Called back with information in timely manner.

They are very knowledgeable and informative

The one lady was really good she contacted me right away

Smooth transaction. Highly recommend “Raz”.

It was diligent reply

Nice

This dealer was amazing to work with! I came from out-of-state and had a long drive ahead of me. For a small (and refundable) downpayment, they held the truck for me for a week. Upon arrival, they had the truck cleaned and pulled up ready for a test drive. After the test drive, the process for a trade in, and the paperwork, i was out of there within an hour and a half and on my way with a great truck! Very happy and would definitely recommend this dealer.

Always a good experience whether the deal was done or not.

Big help

This is a nice drealer to do business

My first contact in the dealership did not go well at all with the salesperson. The next day I shared my concerns with the sales manager. We did go back and purchase the vehicle. I give the dealership and the salesperson credit for recognizing communication issues and working them out!

Great experience, dealership was easy to deal with, friendly very responsive and bonus had truck delivered to us the next day.

Friendly and helpful

Contacted me asap

The truck I was interested in had already been disposed of via auction but several salesmen and women went to look for it as soon as they found out I received a call from each of them over the next 45 minutes every one was professional and extremely helpful offering up more options than I can comprehend they are a five star dealership with five and a half star salesmen /women and I'm 1200 miles away I can't even imagine the treatment locals get

Just sent generic messages. Never answered my specific question.

Great dealership and salesperson.

Timely responce

They have been very communicative; and really help me with setting up delivery and third party inspections.

Honest ,trustworthy take care of the customers and I love my car!!!!

Very nice and friendly.

They responded quickly, but we had made an appointment to see another vehicle and bought it instead. They seemed like a nice outfit.

took great care of me and got it all done! Picked up car yesterday so far so good!

The dealership replied back & was very professional, even though I had already decided on another truck. I would definitely contact them when in the market again!

I was told Dealer owner was driving car so mileage listed was not correct. Also not told of special trade in sale going on when I contacted sales person. Very dubious.

Contact was quick and very accommodating

Both saleman that I dealt with were courteous and professional, with no pressure tactics..enjoyed dealing with them and enjoyed purchasing a vehicle from McDonald Ford.

They contacted me right a away. They sent me a couple videos of the vehicle I was looking at

Responded n a timely manner. Talked to Loretta Monday morning she called back at about noon to tell me they had sold the vehicle

The salesmen sent me an email the very next day. When looking for a different vehicle, that is very much appreciated!!

We’re really helpful and let me borrow a truck while they were cleaning my car

Good people to work with. Ginger.

Cathy was prompt, polite and informative!

Josh Wegener and the crew helped us get into our new Flex. Were helpful and friendly.

Chuck and Dave was Awesome today!! Scott and We received excellent service and was/am proud to say we happy and pleased with our new Nissan Rogue. Thanks to both of you, all the hard work and excellent service today.

Very helpful

The dealer responded promptly to our inquiry and satisfactorily answered our questions regarding the vehicle. As a results we made the 90 minute trip to see the F-450, which we puchased.

very helpful, all pleasant

Great experience, knowledgeable financial and salespeople! I would highly recommend this dealership

Great dealer with great cars at good prices.

Sales person was respectable and not pushy. He listened to what I had to say.

When called said it was sold but offered help on finding something else

Email sent and still have a few questions.

Good experience through the entire buying process. Both Loretta and Shawn were very helpful with carfax information, additional questions and got us a great loan rate with a local credit union. Even met us 1/2 way between us and them to deliver the vehicle. However, I couldn't rate 5 stars for two reasons: 1, $595 fee added to vehicle price for service department to review vehicle. Were told this was on every car no mater what it cost to fix it. This fee should have been disclosed in description of vehicle before we agreed to purchase and not when we were going over the final details. 2, Check engine light came on 1 week after purchase. Reviewed online and found TSB about issue and repair instructions. Asked dealer if TSB was found and vehicle repaired. Was told no. Disappointed especially since this should have been found per item #1. I will be repairing the vehicle myself.

Very good dealer . So good I ended buy ing that car I inquired about.

Brad was very helpful and Chris was also they both stayed past close to make sure our trip South was totally worth it and we could drive something home. Car Gurus helped of course choose something we truly wanted to look at and take for a test drive. I would recommend this dealership to a friend for sure.

They got right back with me and wanted to set up a time to see it and if any questions just let them know

I got to the dealership at 5:40 on a Friday. The dealership closed at 6. We were not rushed by the sales man or the business office. We took the truck home and had some issues which the dealership took care of first thing Monday morning. Got a good rate and the dealership handled everything in a business like matter. Good , friendly folks

Received a meaasage and phone all from Don, set up an appointment. Drove the truck and decided this wasn’t the truck for us. Looked at other trucks McDonald had in inventory, purchased a 2014 model that fits our needs. Overall very pleased with the dealership, Don is a great guy and worked hard to make sure we found a truck that fit us, and provided a good buying experience. Could not be happier with our purchase.

Replied quickly, gave needed info.

Didn’t end up with this expedition be a good deal on another. Negotiating my trade was easy too.

Started out positive. I went to look at the car spoke with Don - great salesman! Later same day another salesman called me - Pemberton or something similar- took over sale. Pushy rude. I would have bought the car from Don. I was put off by Pemberton talking over and never followed through with sale. Not happy. Will not contact this dealership again.

We had an appointment to look at a used vehicle and let them know we were driving from 1.5 hours away. We arrived and could tell the car hadn't been moved in a long time and when we test drove the car it had all sorts of problems. Could have all been avoided if the salesmen would have just test driven it after we made the appointment.

Great experience my sales lady was Amy Courtney. She was big help and very easy to deal with. The finance guy I had was wonderful. I would call Amy when I need another car.

Very helpful.

Great experience buying from a reputable dealer! Recommend them to my friends and family.

The dealership had a very appealing showroom. The sales representative who conducted business with me was very kind, very professional and eager to help. I could tell that he was experienced; we went straight to the test drive and conducted a thorough drive with the truck. He rode with me and we had a mix of city, rural and freeway driving so that I could get a good feel for how the vehicle would handle. After the test drive, I was able to do a top-to-bottom inspection of the truck. The advertisement for the truck was very accurate: miles were accurate, plus or minus a dozen miles; the truck was clean and it featured All of the advertised "bells and whistles." While I was not able to afford the truck at this time, my sales rep remained courteous and professional all the way, and some of the other dealership staff members were great people to talk to. I would highly recommend McDonald Ford.

They were very helpful. Gave us everything we needed to know about the car

Very responsive dealer!

5 stars hands down. Bought my truck with a lower interest rate and payment then my credit union offered through these guys. Rick and the rest of the Ford team helped me out and took care of the issues i was facing and sold me a very clean and high quality truck. Very happy i dealt with this company.

Very slow process. Bought the truck but it took 6 hours and we didn't finance it.

They were great. They worked very hard to help me. I would recamend them to anyone.

Great response time. Car was sold.

Excellent - they were very responsive and allowed me to test drive the vehicle I thought I was interested in. Since then, they have sent me other options..good customer service.

Courtesy was outstanding.

excellent!

Quick response, didn't end up buying it.

Fair. There price was firm. Didn't want to deal much.

Very easy going sales person. Answered all my questions and no pressure. Still dealing with them. The staff is excellent to deal with and because they gave me time to decide- I bought the very vehicle I foung on carguru.... Thanks Frank for being a good salesperson. McDonald Ford iI just wish you guys were closer so I could have my vehicle serviced by you.

Unfotunately, the car was no longer available, but they let me know promptly.

I didn't buy this suv from them, but I did get another suv from them in way better shape.

very helpful in all fields

Had a good experience the people that contacted me were very professional

Really quick response and very polite

McDonald Ford got back with me quick and got me approved but I couldn't go with that deal a little steep.

Excelent

great

Great dealership, got a great deal, quick and efficient and I'm loving the car so far.

Drove 134 miles to dealer. Car was out of gas, and interior was dirty. First impressions do matter.

Dealer responded.

I had to drive 101 miles was very pleased with the salesperson and the financial person was Great my husband is so pleased with his purchase I emailed about what I wanted and got a even better answer

Great to work with, No Hassle and a comfortable setting. Very Helpful!!