McDaniel GM Superstore

Person was prompt n answered my questions.

Yes dealer responded promptly

Very nice,and helpful people.

I had asked for more information on the soft top along with pictures. I received nothing……

Very helpful and know there about the facts

Awesome as always. Top notch sales people and experience

It's so unfortunate. They don't do delivery so it's a shame.

The car was ready when I arrived salesman was very helpful met sales manager took the car for a test drive

Communication was excellent!

Fantastic Sales and Financing Staff! Positive Atmosphere! Clean Dealership! Would do our next vehicle with them without hesitation

Awesome guy just to far away

It was okay. I had been dealing with them for 2 days via internet, I was approved, then I get an email saying they sold it to some who paid cash without warning. They checked my credit and ran the numbers and I was ready to drive over and buy. Very disappointed and pretty rude. I will never recommend or consider this dealership again.

Had a terrible experience on a Saturday. Spent 2 hours there while they prepped paperwork just to give us an offer. They tried to lowball us on the trade-in, We rejected the offer. We went back 30 mins later to accept the offer. Dealer rep called on another rep and asked if the truck was sold. Other dealer : Yes, it's sold. My wife: Are you saying we're wasting our time? Dealer rep:Yes.

The truck listed wasn't for sale. It was what I'd call "bait" to get you to look at the other vehicles they have for sale. I'm only interested in the Toyota Tacoma not their other inventory. If the truck wasn't for sale it never should have been listed. This is a classic trick the dealerships use. I would say you should beware of this dealer unless you just enjoy wasting time and getting the upsale pitch.

They kept in contact , and were not pushy. I just made a decision to keep the truck I own.

I worked with Chris Holly at the dealership and he was amazing to work with. I would for refer anybody to this particular dealership to buy a vehicle it was a great experience.

Nice friendly staff at the dealership. Prompt at communication. Answered all my questions that I asked. We just couldn’t come to agreement in price. Very nice car with low miles.

they replied but didn't answer the questions i had and did not get my buisness i was interested in a vehicle asked for a sales rep to conduct the purchase and all i got was the same generic response how can we help you let us know. I responded with i want to purchase the truck this week no response. So i am still looking

was very helpful

Friendly, upfront, and very helpful. A pleasure to work with!

Great people I am dealing with them on the truck now

Good Job Mr. Chris Holly, was a pleasure doing business with you.

They stayed in contact. But the vehicle sold before I could get there

They were very courteous and helpful.

Easiest place to work with ever.. My car salesman’s name was Austin Mcann and I will buy my next vehicle from him for sure..

awesome

Awesome personnel and friendliness. Straight Shooters no pushy salesmen and very accommodating.

Car was as advertised and we ended up trading our current car and purchasing the 2014 ML350. Good transaction and our saleslady, Victoria was great.

Nice people to work with. Still trying to make the deal work. Great job Bryson!

Very Good Details .

Made my purchase! The salesman was helpful without being too pushy. They were willing to deal and even drove an hour to deliver the vehicle to my home. I would recommend them to friends and will.

We are very happy with our experience with Mc Daniel dealership. Salesman Larry was great!

They did a good job of contacting me, their price was just high.

Prompt reply with info requested. And follow-up.

Derek was very helpful, great follow up.

They did an amazing job making sure I was happy with the car and explaining everything they also did an amazing job getting me around the payment I wanted to be at overall an amazing experience and highly recommend

They responded the same day and answered all of my questions. They were very responsive and helpful.

Bought the car very helpful and all where very nice no pressure very reasonable. Got real good price thanks Cris I will let other people know how good they are thank you

I received an initial call from the dealership after I requested it from CarGurus. I was at work at the time and asked if they could call me back after I got off work they said sure. Never heard from them. My husband went to the dealership a couple of days later and they said the vehicle had been sold the day before. However it’s still showing up in CarGurus. I called the dealership again and the person answering the phone transferred me to the original person I talked to but I got their voicemail and what do you know I still haven’t heard from them. Now I’ve gotten two apparently automated emails from said person, one in which I replied to mind you, and still nothing. I work in retail and I would consider this very bad customer service. If I decide to go back to the dealership I won’t be dealing with the person I originally dealt with.

Purchased on the night before Christmas Eve about an hour and a half after they closed. Brad was extremely patient with us and their team worked their magic to get us a great deal in the end without pressuring is into anything we didn't want. I would definitely make the hour and a half drive out there again to purchase another vehicle.

Great

Salesman was very friendly and willing to work for me however, I was coming 1.5hrs to look at a specific $45k truck so I called at 9am to be sure it was still available, and it was, So I called again at noon to give notice of my afternoon visit for test ride. Upon arrival the truck had dead battery and an almost flat front tire and took another 1.5 hrs to get ready to test drive. Also the hitch that had been described in ad had been removed. They did give a pretty good trade offer for my truck which I used to help me purchase a $49k truck elsewhere.

They contacted me the same day and I purchased the 2011 Chevrolet Volt the next day. I was surprised how much time they spent explaining everything to me. No unwanted surprises, and no complaints!

Agreed to a deal and backed out, selling it to someone else after an agreement was reached. No honor. Unprofessional. I'd never do business nor recommend them to anyone.

Bad experience. Salesman was friendly until he realized I was concerned with the amount of the car, not just the payment.

Excellent customer service from Cat Prince. Didn't buy, but she treated me great throughout the entire process. Highly recommend!

Friendly and helpful.

Car was sold before I even called. They scheduled an appointment for me to come see the car anyway. Drove an hour each way. Arrived and no car!!!! They even sent an email confirming appointment the day of. Absolutely rediculous

The dealership has the best customer service. Living out of Country they kept in touch with me and worked with me on making sure I was being taken care of and was ready when I was available to see the car.

Very quick to respond.

Great experience and sales staff. Highly recommend.

Good

The sales team was polite and somewhat knowledgeable. I learned if you are buying a used car it is better to go to a dealer who sells that name brand of car. Aka don't go to a gmc dealer to buy a jeep.

We found the car we were looking for on cargurus.com reached out to the dealer & made the purchase the following day. It was a fair deal & overall a 5 star experience with McDaniel GM Superstore in Marion OH.

Very professional have my number will call if we can agree on my price. I understand they need to make money

Steve provided excellent customer service, answered all of our questions and helped us make the right decision.

Will never return to this dealership. Ask to drive the used vehicle around the parking lot. The salesman said that he'd have to go with us, which is perfectly understandable, but before we even had the opportunity to do so he took us inside to take all of our info and copies of our drivers license. Then he goes back to have whoever sign it, comes back with more paperwork, takes that up to a counter for someone else to sign but while walking up to the counter turns around and says that the banks are going to start closing (banks were already closed) and wants to know if we would like for them to get the paperwork started!!! Hello, we only ask to drive the vehicle around the parking lot!!! Ask us questions about our down payment and if we were going to pay cash or finance, etc.... Needless to say, after about 30 minutes of this run around, we walked out....nope...never did drive the vehicle!! What a joke!! ...

I was greeted with a smile and I was able to ask a question about the car I sought. However, it was not for me, as the car had been used by a smoker. A deal breaker. The salesman asked if he could FIND me a car...and took my information. Not only did he start working on the vehicle, but he called me the next day to let me know the staff was trying to assist me. GREAT attitude at this dealership.

Great staff and communications even though we couldn't make a deal.

Sale did not complete, but dealership was responsive and helpful.

I am a little over 2 hours from this dealer. I asked several times for either additional pictures or clarification on potential defects in the online pictures. I did get a quick response however it was requests to come in for a test drive. My questions never got answered just attempts to get me in the door. Took my business elsewhere.

They replied quickly to my emailed interest in their vehicle.

They Were Very Nice And Polite Until I Asked Them If they Could Drop the Price Of A Car A Few Hundred dollars, Then after we Couldn't Make A Deal, they Basically Told Me To scram, And that I Was A waist Of Their Time. Would Not recommend.

Response was good but I didnt like car

Salesperson and manager were very accomodating and went out of their way to help me see this vehicle. They were no pressure sales, just professional follow up.

The sales person was ridiculous, very nasty, uninvested in his job or the company. We purchased at another dealer. Eventually someone higher up in the company phones and was nice, but SORRY, one bad impression lasts a long time when they've been SO nasty. I'd never recommend them to anyone.