McDaniel GM Superstore

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1065 Mt Vernon Ave
Marion, OH 43302

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Service: (740) 913-1916

Today 9:00 AM - 7:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/06/13/08/07/2019_chevrolet_traverse-pic-1671955113142588252-152x114.jpeg

2019 Chevrolet Traverse LT Cloth FWD Used Cars in MARION, OH 43302

Good Deal
$2,151 BELOW
CarGurus IMV of $34,051

Price: $31,900

Mileage: 2,586

Location: MARION, OH 43302

Average time on market: 21 days Certified Pre-Owned: Yes Color: Gray Description: Used 2019 Chevrolet Traverse LT Cloth FWD for sale - $31,900, 2,586 miles
https://static.cargurus.com/images/forsale/2019/06/13/08/07/2017_chevrolet_silverado_1500-pic-8939397282719285621-152x114.jpeg

2017 Chevrolet Silverado 1500 Used Cars in MARION, OH 43302

Fair Deal
$1,524 BELOW
CarGurus IMV of $33,024

Price: $31,500

Mileage: 3,517

Location: MARION, OH 43302

Average time on market: 31 days Certified Pre-Owned: Yes Color: Silver Description: Used 2017 Chevrolet Silverado 1500 for sale - $31,500, 3,517 miles
https://static.cargurus.com/images/forsale/2019/06/27/08/12/2015_chevrolet_trax-pic-4092579167484230406-152x114.jpeg

2015 Chevrolet Trax LTZ FWD Used Cars in MARION, OH 43302

Fair Deal
$196 ABOVE
CarGurus IMV of $14,804

Price: $15,000

Mileage: 38,322

Location: MARION, OH 43302

Average time on market: 28 days Certified Pre-Owned: Yes Color: Gray Description: Used 2015 Chevrolet Trax LTZ FWD for sale - $15,000, 38,322 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 27, 2019
Guru5YFM
Nice people to work with. Still trying to make the deal work. Great job Bryson!
Response from current dealership:
Thank you for taking the time to write this review. We are pleased to hear that Bryson was able to provide an efficient and great experience.
Mar 6, 2019
Very Good Details .
1 people found this review helpful.
Response from current dealership:
Hi Harvey, thank you for the great feedback. We are happy that we could be detailed and exceed your expectations!
Feb 28, 2019
Made my purchase! The salesman was helpful without being too pushy. They were willing to deal and even drove an hour to deliver the vehicle to my home. I would recommend them to friends and will.
Response from current dealership:
Thank you for taking the time to leave this great feedback. It's wonderful to know that your salesman was there to provide you with a hassle-free and incredible shopping experience. We hope to work with you again in the future. Have a great day!
Oct 7, 2018
We are very happy with our experience with Mc Daniel dealership. Salesman Larry was great!
Response from current dealership:
Alane, thank you so much for the wonderful feedback! We greatly appreciate your business and would like to congratulate you on your purchase!
Aug 29, 2018
They did a good job of contacting me, their price was just high.
Response from current dealership:
Hi Ted,

We make every effort to stay highly competitive but every so often we don't come together on numbers. This is always unfortunate and never the feedback we like to receive. I sincerely hope you give us another opportunity in the future. Thank you.
Jun 23, 2018
Prompt reply with info requested. And follow-up.
Response from current dealership:
Hi Bill, thank you for leaving us a review. We greatly appreciate your positive feedback.
Jun 8, 2018
Premacy_1451
Derek was very helpful, great follow up.
Response from current dealership:
Thank you for leaving us a review! If you need anything at all, please don't hesitate to contact the dealership. Have a wonderful day.
May 12, 2018
They did an amazing job making sure I was happy with the car and explaining everything they also did an amazing job getting me around the payment I wanted to be at overall an amazing experience and highly recommend
Response from current dealership:
Congratulations on your vehicle purchase, thank you for your feedback!
Apr 5, 2018
MLSW19
They responded the same day and answered all of my questions. They were very responsive and helpful.
Response from current dealership:
Customer service is our number one priority. Thank you for allowing us the opportunity to earn your business.
Apr 5, 2018
Bought the car very helpful and all where very nice no pressure very reasonable. Got real good price thanks Cris I will let other people know how good they are thank you
Response from current dealership:
Dennis, thank you for taking the time to leave us the positive feedback. We appreciate your business and look forward to working with you again.
Mar 4, 2018
I received an initial call from the dealership after I requested it from CarGurus. I was at work at the time and asked if they could call me back after I got off work they said sure. Never heard from them. My husband went to the dealership a couple of days later and they said the vehicle had been sold the day before. However it’s still showing up in CarGurus. I called the dealership again and the person answering the phone transferred me to the original person I talked to but I got their voicemail and what do you know I still haven’t heard from them. Now I’ve gotten two apparently automated emails from said person, one in which I replied to mind you, and still nothing. I work in retail and I would consider this very bad customer service. If I decide to go back to the dealership I won’t be dealing with the person I originally dealt with.
1 people found this review helpful.
Response from current dealership:
Hello Joy, we’ve built this company on customer service and spend a considerable amount of time training every employee on the importance of meeting and hopefully exceeding our guests expectations. Your concern will give us the opportunity to remedy any problem that may exist and appreciate you bringing this matter to our attention. In closing, I hope you will take comfort in knowing your feedback has been shared with our management team and we would like to extend our apologize for any distress your visit may have caused.
Dec 27, 2017
beckryan8
Purchased on the night before Christmas Eve about an hour and a half after they closed. Brad was extremely patient with us and their team worked their magic to get us a great deal in the end without pressuring is into anything we didn't want. I would definitely make the hour and a half drive out there again to purchase another vehicle.
1 people found this review helpful.
Response from current dealership:
It was a pleasure to meet you Ryan, congrats on the new vehicle and we hope you had a wonderful Christmas and wish you the best in the approaching new year.
Nov 11, 2017
Guru93ZMX
Great
1 people found this review helpful.
Read 28 old reviews
May 18, 2017
Horseplay2
Salesman was very friendly and willing to work for me however, I was coming 1.5hrs to look at a specific $45k truck so I called at 9am to be sure it was still available, and it was, So I called again at noon to give notice of my afternoon visit for test ride. Upon arrival the truck had dead battery and an almost flat front tire and took another 1.5 hrs to get ready to test drive. Also the hitch that had been described in ad had been removed. They did give a pretty good trade offer for my truck which I used to help me purchase a $49k truck elsewhere.
3 people found this review helpful.
Apr 18, 2017
Jerry Kingzett
They contacted me the same day and I purchased the 2011 Chevrolet Volt the next day. I was surprised how much time they spent explaining everything to me. No unwanted surprises, and no complaints!
2 people found this review helpful.
Jan 4, 2017
Agreed to a deal and backed out, selling it to someone else after an agreement was reached. No honor. Unprofessional. I'd never do business nor recommend them to anyone.
3 people found this review helpful.
Dec 28, 2016
Bad experience. Salesman was friendly until he realized I was concerned with the amount of the car, not just the payment.
2 people found this review helpful.
Oct 20, 2016
Excellent customer service from Cat Prince. Didn't buy, but she treated me great throughout the entire process. Highly recommend!
2 people found this review helpful.
Sep 14, 2016
Friendly and helpful.
2 people found this review helpful.
Jul 16, 2016
Car was sold before I even called. They scheduled an appointment for me to come see the car anyway. Drove an hour each way. Arrived and no car!!!! They even sent an email confirming appointment the day of. Absolutely rediculous
3 people found this review helpful.
May 6, 2016
The dealership has the best customer service. Living out of Country they kept in touch with me and worked with me on making sure I was being taken care of and was ready when I was available to see the car.
1 people found this review helpful.
Apr 6, 2016
Very quick to respond.
1 people found this review helpful.
Mar 15, 2016
Great experience and sales staff. Highly recommend.
1 people found this review helpful.
Feb 24, 2016
Good
1 people found this review helpful.
Jan 24, 2016
The sales team was polite and somewhat knowledgeable. I learned if you are buying a used car it is better to go to a dealer who sells that name brand of car. Aka don't go to a gmc dealer to buy a jeep.
1 people found this review helpful.
Dec 25, 2015
We found the car we were looking for on cargurus.com reached out to the dealer & made the purchase the following day. It was a fair deal & overall a 5 star experience with McDaniel GM Superstore in Marion OH.
1 people found this review helpful.
Dec 13, 2015
Very professional have my number will call if we can agree on my price. I understand they need to make money
Dec 5, 2015
Steve provided excellent customer service, answered all of our questions and helped us make the right decision.
Jun 5, 2015
Will never return to this dealership. Ask to drive the used vehicle around the parking lot. The salesman said that he'd have to go with us, which is perfectly understandable, but before we even had the opportunity to do so he took us inside to take all of our info and copies of our drivers license. Then he goes back to have whoever sign it, comes back with more paperwork, takes that up to a counter for someone else to sign but while walking up to the counter turns around and says that the banks are going to start closing (banks were already closed) and wants to know if we would like for them to get the paperwork started!!! Hello, we only ask to drive the vehicle around the parking lot!!! Ask us questions about our down payment and if we were going to pay cash or finance, etc.... Needless to say, after about 30 minutes of this run around, we walked out....nope...never did drive the vehicle!! What a joke!! ...
Apr 11, 2015
I was greeted with a smile and I was able to ask a question about the car I sought. However, it was not for me, as the car had been used by a smoker. A deal breaker. The salesman asked if he could FIND me a car...and took my information. Not only did he start working on the vehicle, but he called me the next day to let me know the staff was trying to assist me. GREAT attitude at this dealership.
Feb 3, 2015
Great staff and communications even though we couldn't make a deal.
Dec 22, 2014
Sale did not complete, but dealership was responsive and helpful.
Jul 11, 2014
I am a little over 2 hours from this dealer. I asked several times for either additional pictures or clarification on potential defects in the online pictures. I did get a quick response however it was requests to come in for a test drive. My questions never got answered just attempts to get me in the door. Took my business elsewhere.
Jun 6, 2014
Mschutt
They replied quickly to my emailed interest in their vehicle.
Jan 22, 2014
They Were Very Nice And Polite Until I Asked Them If they Could Drop the Price Of A Car A Few Hundred dollars, Then after we Couldn't Make A Deal, they Basically Told Me To scram, And that I Was A waist Of Their Time. Would Not recommend.
Dec 18, 2013
Response was good but I didnt like car
Dec 18, 2013
Salesperson and manager were very accomodating and went out of their way to help me see this vehicle. They were no pressure sales, just professional follow up.
Jul 2, 2012
The sales person was ridiculous, very nasty, uninvested in his job or the company. We purchased at another dealer. Eventually someone higher up in the company phones and was nice, but SORRY, one bad impression lasts a long time when they've been SO nasty. I'd never recommend them to anyone.
Jun 7, 2012
The sales person was unwilling to budge on the over priced truck, lied to me regarding how long it had been on their lot and mentioned that after 90 days it would have gone to auction if not sold which I found out is also not true. Outright lying is very poor business practice. I made a reasonable offer, he made no attempt to even meet me anywhere close to the blue book information for this particular vehicle if in the upper 3% of the best condition which is probably why it had been listed for over 118 days (more now) and has been reduced in price twice in a short period of time by 500.00. I would not recommend this sales person or the dealership if indeed the dealer was not the person I attempted to work with, the dealership has no financing available and many others I've worked with do have financing for older vehicles and are more receptive to offers. A total waste of my time and his. If there is a Mr. McDaniel, he should realize this since the sales person claims to have been there for more than 20 years perhaps he should consider changing personnel.
Apr 24, 2012
lonz77
I bought a used car from them in February. Didn't even make it all the way home before the check engine light was on. Took back in, and they replaced the spark plugs. two days later check engine light again. They took car back for service and had it 3 days, replaced MAF sensor which was nice, however 2 days after I got it back, check engine light again. No response from them. They claimed to have inspected this car before sale, and would like you to believe they offer better service than other dealers. Maybe many customers get treated well, but every so often a customer gets a bad deal. This time it happened to be me.
Mar 2, 2012
everyone was excellent no preasure just did everything they could to get the vehicle we was interested in, wi ll be a return customer

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