Lou Sobh Kia

Very attentive service. Helpful folks. I liked the car but I really want a RED one.

I reached out to this dealership about this specific car and got a quick response and they worked with me to get all the information/photos I needed. They were super friendly and patient. I ended up going with a different dealership just because they had a color I wanted more, but I would definitely recommend Lou Sobh Kia to anybody looking.

Text and emailed with fair offers.

One of the nicest experiences I have ever had buying a car. Super nice showroom, no pressure salesman and I bought a beautiful Sorento. Very happy.

All good........

Good experience just never followed up with them

Replied quickly.

Great customer service

The people were nice, but slow. It was average. Easy to walk away from their lot; they couldn’t make me a deal on a used vehicle.

Did not feel like salesman was responsive to what I was asking for. I was trying to do a deal from another state. I was ready to buy the car and that same day they took it to auction.

The facility is beautiful and welcoming. Great service. They understood my need. We love our Sonata Limited 2.0T. Car is in excellent condition!

I constanly had to follow up. Apparantly, the person that contacts you when you inquire via this app are not sales people. I had to constantly phone them for information. I opted to do my correspondance via email, that was pretty prompt. However, all promises to follow up with a phone call never happened. I advertised that I was pre-approved, with money in hand ready to purchase. I had assumed my phone would ring off the hook with them, quite the opposite. I finally reached the finance manager, explained my situation and then he informed me that a sales person would contact me to finalize the deal. That was almost a week ago. Even to get on the phone with the finance manager was a task. I had to constantly follow up by calling them. I ended up purchasing the same type of car from a different dealership. I figured, if it was this hard doing business with them when I was a done deal, how hard would it be to do business with them if I had issues? Thus I decided to pass. They still haven't called me to finalize the deal, they are unaware that I purchased somewhere else. Unless you are local to their dealership, I would pass on them.

Very professional service. Great selection and easy process. Highly recommended dealer.

they had a car I was interested in. it took them two weeks to set up an appointment and then the car was sold, not sold and sold again.

The only car I was interested in had been in an accident, thus they had the car on your site for 50+ days, and on their lot for over 300 days before that. I got the info that I suspected was true, and that was the end of it.

Very prompt and helpful, had my car the next day. No haggling but was able to get a good price with good warranty package. Everybody was pleasant, overall it was an excellent car buying experience. I will return to them in the future.

I only had email/text communication with the online and sales department but they were prompt. They followed u on my questioned and made in inquiry pleasant.

a little pushy wanted to earn my business spoke with sales person who was not there when i stopped by to see the car

They keep talking about a 2012 Honda I never asked about. It was a 2009.

Good, but firm pricing

Slow to respond. Did not appear interested.

They were so professional plus they provided excellent customer service. I would recommend them business any day :)

Nice and helpful.

Vickie Benton our saleslady was wonderful and through from step a till the end and followed up after the sale.

They responded, but the car wasnt what I was looking for.