About Us

Proud to be 5-star dealership we would like to thank our amazing customers to reach this level, your satisfaction is our goal. thank you for becoming lava motors family.

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Dealer Reviews

Based on 16 reviews
All reviews are verified visits to the dealer. – Learn More
Oct 1, 2025
very honest and great help, was able to get the car i wanted
1 of 1 people found this review helpful.
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bennett
Sep 15, 2025
friendly and knowledgeable did every thing we agreed on
1 of 1 people found this review helpful.
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Sep 8, 2025
Been in contact with my the whole way from phone call, appointment to purchasing this vehicle. Mike was very helpful and will be picking the up on 8/11/25. Had a good experience and definitely recommend.
1 of 1 people found this review helpful.
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Sep 5, 2025
Very kind and efficient personal.
1 of 1 people found this review helpful.
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Nick
Sep 4, 2025
The dealer was informative, responsive and answered all the questions posed to them.
1 of 1 people found this review helpful.
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Aug 3, 2025
I was very surprised and happy that it was a small dealership. Mike responded to my inquiry the next day. I went in for a test drive and FELL IN LOVE w/the Discovery Sport. Mike answered all the questions I had at the time and gave me information to questions I didn't think to ask. Eventhough I told him I needed a little time before I could purchase the Discovery Sport, he didn't try to pressure me into making any on the spot decisions. I will definitely be making this purchase!!!
2 of 2 people found this review helpful.
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H
Jun 8, 2025
Good dealer. Very responsive. Easy to work with. Very good at communicating.
1 of 1 people found this review helpful.
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Oct 25, 2024
Very helpful and friendly service. Zack and Pat were great.
1 of 1 people found this review helpful.
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Bob
Sep 7, 2024
Was easy to deal with. Quickly set up a test drive. Answered all my questions. The deal was finalized and completed very easy.. Wouldn't budge on price but feal the price was fair.
2 of 2 people found this review helpful.
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Jun 25, 2024
They have been very helpful and make sure the car you leave with is in the best quality it can be!
1 of 1 people found this review helpful.
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Steve
Jun 12, 2024
Great
1 of 1 people found this review helpful.
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Martin
May 16, 2024
great experience dealer was responsive
1 of 1 people found this review helpful.
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Apr 23, 2024
Very quick response!
2 of 2 people found this review helpful.
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Mar 29, 2024
Quickly responded to me
2 of 2 people found this review helpful.
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Feb 17, 2024
Zack was a great guy, went above and beyond to help me out... very good people to work with!
2 of 2 people found this review helpful.
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Feb 3, 2024
Car was ready when I got there. It was all cleaned and ran great. They also agreed to do needed repairs and were very nice. I’d buy another car from them or recommend them to anyone antime.
3 of 3 people found this review helpful.
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Jan 6, 2023
Eddy was great and very easy to work with. He head and shoulders above most sales people I’ve worked with. Bright young man very professional. Good products on the lot!
1 of 1 people found this review helpful.
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Nov 8, 2022
I thought the overall price was to high for a 12 year old vehicle so have delayed visiting Lava Motors waiting and hoping to see a price drop considering the shape of the economy. This will not be a financed deal, but a cash transaction. Eddie has reached out to me to come for a test drive, but I have delayed!
1 of 2 people found this review helpful.
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joel
Jun 15, 2022
very friendly salesman, he took my info, did some research and called me back with the info i requested and didnt pressure at all.
2 of 2 people found this review helpful.
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Oct 24, 2021
I originally went to the dealership to look at this minivan, but fell in love with a chevy traverse instead, the salesman Jason was so patient and extremely helpful with the process of test driving. I told him I wanted to wait and think about it, the suv had great miles and was super clean and well taken care of. My husband and I contacted Jason and told him we were ready and asked if the car was still available? It was, we were so excited! Jason walked us through the process, got us a good deal and answered every question we asked. Thank you Lava Motors and Thank you Jason for assisting our family in getting into a perfect size car for us.
2 of 2 people found this review helpful.
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Oct 18, 2021
I visited this dealership 2 years ago. Didn’t buy that time but it was evident he cares about the quality of what he sales. I came back and bought a well conditioned and maintained Sorento. He is a people person owner. Definitely trustworthy. I’m so glad l came back.
2 of 2 people found this review helpful.
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Jerry
Aug 25, 2021
Nice but did not work out.
1 of 1 people found this review helpful.
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Jul 10, 2021
The gentleman I spoke to was very informative and professional. I will continue to watch his inventory
1 of 1 people found this review helpful.
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May 13, 2021
I didn't end up buying the car but Jason was very responsive and helpful with all may question! I definitely would buy a car there it just didn't work out this time.
1 of 2 people found this review helpful.
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Apr 17, 2021
I visited them today, pretty good experience
1 of 1 people found this review helpful.
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Apr 7, 2021
Although I didn't end up buying the navigator I did buy an exceptional Ford expedition from them! Very pleased with the great service and easygoing atmosphere! Jason was very accommodating and friendly! Would recommend lava motors to anyone looking for a vehicle..thank you so much!
1 of 1 people found this review helpful.
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Mar 7, 2021
Lava motors was definitely a great place to buy a used car. Jason was awesome and was quick to respond and very professional and helpful. Zach the owner was also very nice and helpful. Jason made the process was very easy and would definitely recommend Lava motors to anyone that needs a used car. Thanks Jason! Thanks Lava!
1 of 1 people found this review helpful.
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Doug
Jan 17, 2021
Very friendly and knowledgeable. Car unfortunately had just sold but said would look for us.
2 of 3 people found this review helpful.
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LS
Nov 29, 2020
Very polite, great selection!
1 of 3 people found this review helpful.
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Nov 11, 2020
Very helpful
1 of 3 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very much really apricated  have great evening
5
Oct 6, 2020
Zach at Lava Motors is not what you think of when you think used car sales. He is an honest and hard working business man who cares about the people who come in to do the business of buying a used car. He sells quality cars at fair prices, backs them up with a warranty program, and handles much of the hassle of buying and registering a car. Lava Motors is in Connecticut, we live in New York. Zach took care of all of the paperwork to get a transfer registration in Connecticut that gives us 30 days to get our registration done in New York. We were able to drive home with the car the same night that we went down for the test drive. We couldn't be happier about how this transaction was handled. Thanks, Zack!.
3 of 3 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very much for your business really apricated it was my pleasure to meet you guys and do business with you please if you need anything anytime please let me know
sincerely
zack  
Sep 22, 2020
Great
1 of 2 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very very much
Cassandra
Sep 21, 2020
Smaller dealership but it was a great place. Staff was friendly . Owner zach works on site and helps with everything. Jason verified they had the vehicle I wanted to look at before I even drove out. He was very nice and helpful. Test drove the vehicle I wanted they got me approved by the bank the same day. They looked over the vehicle for me and had it cleaned before I picked it up. Very fast and easy car buying experience. I highly recomend them.
3 of 3 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very much for your business really apricated it was my pleasure to meet you guys and do business with you please if you need anything anytime please let me know
sincerely
zack  
JUAN
Sep 16, 2020
lave Motors reached back to me almost immediately, however I was unable to make it to their location to see the vehicle
1 of 1 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very very  much for your review hope next time we can do business together  
Aug 11, 2020
Good dealer wasn't the one for me.
4 of 4 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you for your rating really apricated hope next time we can do business together  
20
Aug 7, 2020
Great customer service
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Nov 12, 2020
Response from current dealership:
thank you very very much really apricated
Jul 17, 2020
Zach was both knowledgeable and helpful. He went out of his way to get open recalls taken care of. They also put 4 new tires on and detailed my car. He had me headed to North Carolina in break neck time. Definitely will recommend Zach and the team at lava motors in canton to anyone looking to buy a car with no hassles.
3 of 3 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very much for your business really apricated it was my pleasure to meet you  and to do business with you please if you need anything anytime please let me know
sincerely
zack  
Jul 10, 2020
I didn't get to do business with this dealership but customer service was excellent, the owner went above and beyond to make me comfortable, but the truck just wasn't for me. I definitely would try these guys again.
3 of 3 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very much for your review means a lot to us
Jul 2, 2020
great place to do business! didn't feel pressured into buying. layed back attitude by everyone there, great experience. I got the car I wanted and everything went smooth. great communication as well, leave a message and they get back to you promptly. will definitely recommend Lava Motors to anyone looking for used car with no hassles.
2 of 2 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very much for your business really apricated it was my pleasure to meet you guys and do business with you please if you need anything anytime please let me know
sincerely
zack  
Ornella
Jun 22, 2020
Very attentive. Answered all questions. Gave all information.
2 of 2 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you for your review really apricated
Jun 19, 2020
Fast and freindly.very nice people
1 of 1 people found this review helpful.
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Nov 12, 2020
Response from current dealership:
thank you very much for your business really apricated it was my pleasure to meet you guys and do business with you please if you need anything anytime please let me know
sincerely
zack  
Eben
Jun 13, 2020
Zack was great and I’m very happy with my new car! I’d recommend Lava Motors to anyone.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 12, 2020
Response from current dealership:
thank you very much for your business really apricated it was my pleasure to meet you guys and do business with you please if you need anything anytime please let me know
sincerely
zack  
Bruce
May 26, 2020
Very responsive. Great deal.
2 of 2 people found this review helpful.
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May 24, 2020
Dealer tried to pass this vehicle off as a King Ranch when it was a XLT. When I told the dealer he accused me of being a lier. Buyer beware know your product!
23 of 24 people found this review helpful.
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May 28, 2020
Response from current dealership:
Hi Mike how are you ?this is Zack from Lava Motors it was pleasure meeting you when you stoped by you and your family In my store we Greeted you with honor and respect ...you asked me a question if this truck was a king Ranch because you thought it’s not a king Ranch I said it was king ranch And I did print Carfax for you and Carfax said it’s a king Ranch and you took the report with you when you left and I still have the Carfax report if you would like me to send it again to you I will you came to my dealership and I treated you with full respect again The same what we do with all
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Adeniyi
May 23, 2020
Awesomely warming experience indeed. The dealer was/is willing for me to have a nice deal of experience in the vehicle I intend to buy. Great job!
1 of 1 people found this review helpful.
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May 28, 2020
Response from current dealership:
Thank you very very much for your business we really appreciate it was pleasure and honor doing business with you please if you need anything anytime will be here for you thank you for the great feedback and have a wonderful evening
Sincerely
Zack
May 13, 2020
Zack was very friendly! We called a head of time to schedule a test drive. When we got there someone else was interested in the vehicle as well. Zack politely told them we drove 2 hours to see the vehicle and he could check it after we were done. Not many dealers would have done this! When we purchased the vehicle he was very honest and very thorough with getting any work it needed done. I would recommend this place to anyone who wants to find a trustworthy used car dealership. They are very rare these days! Thanks so much for the great service!
1 of 1 people found this review helpful.
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May 28, 2020
Response from current dealership:
Thank you very much for your business we really appreciate it really it was pleasure and honor doing business with you guys thank you very much to choose us to do business with we are always here for you if you guys need anything just let us know have a wonderful day
Sincerely
Zack
20
Apr 26, 2020
Prompt replies to my inquiry.
1 of 1 people found this review helpful.
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May 28, 2020
Response from current dealership:
Thank you very much for your feedback will appreciate it hopefully we can do business in the future
Sincerely
Zack
Apr 14, 2020
Had a great experience at Lava Motors, Zach was awesome with the purchase of the 2011 Subaru Legacy. I highly recommend Lava Motors if you’re shopping for a vehicle.
1 of 1 people found this review helpful.
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May 28, 2020
Response from current dealership:
Oscar thank you very much for your business we really appreciate it it was a pleasure and an honor doing business with you please if you need anything anytime just let us know Enjoy your Subaru and have a wonderful evening
Sincerely
Zack
Robert
Mar 20, 2020
I have contacted the dealer. We discussed options and I am still looking but may end up at Lava Motors.
1 of 1 people found this review helpful.
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May 28, 2020
Response from current dealership:
Robert thank you very much for your feedback if you need anything anytime will be here for you I would love to do business with you thank you very much for contacting us and have a amazing day
Sincerely
Zack
Nicole
Mar 12, 2020
Great place, great guy. 5 stars!
1 of 1 people found this review helpful.
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May 28, 2020
Response from current dealership:
Thank you very much Nicole for the feedback we really appreciate it Please if you need anything anytime will be here for you have a great evening
Sincerely
Zack
Ashley
Mar 11, 2020
Really great Custer service they didn’t have the suv I wanted however they followed up multiple times and let me know if they get another one in they will call me
1 of 1 people found this review helpful.
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May 28, 2020
Response from current dealership:
Thank you very very much for your feedback we really appreciate it please if you need anything anytime will be here for you have a wonderful evening
Sincerely
Zack
Mar 7, 2020
Quick to reply to my email.
Is this review helpful? Yes | No
May 28, 2020
Response from current dealership:
Thank you very much for the feedback we really appreciate it have a wonderful evening
Sincerely
Zack
John
Mar 6, 2020
Best experience I ever had Zack went out of his way to help me.
Is this review helpful? Yes | No
May 28, 2020
Response from current dealership:
John thank you very much for your business we really appreciate it please if you need anything just let us know will be always here for you have a wonderful evening
Sincerely
Zack
Kurt
Mar 1, 2020
Very professional. Clean and reputable establishment. Zachary was very informative and polite. Thank you.
Is this review helpful? Yes | No
Mar 5, 2020
Response from current dealership:
Thank you very very much for your business We really appreciate it and thank you for your review it was a pleasure doing business with you and Honor Have a wonderful weekend
Feb 25, 2020
Purchased a 2012 Volvo in excellent condition from Lava Motors. Zach was honest, organized, and fair. When we picked the car up, it was immaculate. Highly recommend Lava Motors.
Is this review helpful? Yes | No
Mar 5, 2020
Response from current dealership:
Thank you very much for your review we really appreciate it and thank you for your business it was pleasure and honor doing business with you ,your great family Please if you need anything anytime will be here for you have wonderful weekend
sandra
Feb 10, 2020
Already did this..an extremely good experience in all aspects
Is this review helpful? Yes | No
Feb 13, 2020
Response from current dealership:
Thank you very very much for your review and your feedback we really appreciate it .we keep
going because of people like you have a wonderful day
Feb 7, 2020
Awesome
0 of 1 people found this review helpful.
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Feb 9, 2020
Response from current dealership:
Thank you very much for your rating that means a lot for us and thank you very much for your business we really appreciate it have a wonderful weekend
Lloyd
Feb 4, 2020
Zach was completely professional and very aware of my needs. Most dealerships try to tell you what you need I never hear what you really want. It was a pleasure dealing with Zak and he sells a very good vehicle at a decent price. Happy with my purchase thank you
Is this review helpful? Yes | No
Feb 9, 2020
Response from current dealership:
Thank you very much for your business it was pleasure and honor doing business with you I really appreciate the drive all the way from a different state to see us please if you need anything anytime will be here for you have a great weekend
Feb 1, 2020
I contacted Zack about a 2010 Range Rover and I was driving all the way from Albany Ny too see it!! Soon as I arrived I was greeted with a Big Smile and a Super Firm handshake and he made me and my family feel real comfortable !! I test drove loved and purchased it at an awesome deal, when I was driving off a light went off , Zack said bring it back and they fixed the issues !! He gave me his word that he would fix it and I haven’t has a issue again !! Zack checked on me and made sure it was no issues as I drive back to Albany!!! Zack and his Crew are the best !! My sister says he’s the coolest and I have to say he is!!
Is this review helpful? Yes | No
Feb 9, 2020
Response from current dealership:
We want to Thank you for your review and your business we really appreciate you drove all the way from New York to give us the business that means a lot for us it was really pleasure doing business with you and please if you need anything anytime will be here for you have a wonderful weekend
Jan 25, 2020
Zach was easy to work with and flexible with my schedule since we were coming from out of state. We love our new Tacoma.
Is this review helpful? Yes | No
Feb 13, 2020
Response from current dealership:
Thank you very very much for your business we really appreciate it it was a pleasure meeting you guys and We really appreciate to drive all the way from New York please if you need anything will be here for you thank you very much again and have a wonderful day
Carmen
Jan 25, 2020
Great feedback , very helpful
Is this review helpful? Yes | No
Feb 9, 2020
Response from current dealership:
Thank you very much Carmen we really appreciate rating that means a lot for us Please if you need anything anytime will be here for you have a great weekend
Dec 1, 2019
This dealer was very responsive and very helpful.
Is this review helpful? Yes | No
Dec 1, 2019
Response from current dealership:
Thank you very very much for your review it was our pleasure to help you and assist you have a wonderful weekend
Nov 29, 2019
Direct honest informative.
Is this review helpful? Yes | No
Nov 30, 2019
Response from current dealership:
Thank you very much for your review we really appreciated have wonderful holidays
Sincerely
Zack
Victor
Nov 10, 2019
They were very nice and helpful and the cars are in very good condition and priced well
Is this review helpful? Yes | No
Nov 30, 2019
Response from current dealership:
Thank you very much for your review we really appreciated have wonderful holidays
Sincerely
Zack
Michael
Nov 9, 2019
Great
Is this review helpful? Yes | No
Nov 30, 2019
Response from current dealership:
Thank you very much for your review we really appreciated have wonderful holidays
Sincerely
Zack
Nov 6, 2019
Amazing response time very helpful
Is this review helpful? Yes | No
Nov 30, 2019
Response from current dealership:
Thank you very much for your review we really appreciated have wonderful holidays
Sincerely
Zack
Pedro
Nov 5, 2019
Excelente Very good people
Is this review helpful? Yes | No
Nov 30, 2019
Response from current dealership:
Thank you very much for your review we really appreciated have wonderful holidays
Sincerely
Zack
Felix
Oct 26, 2019
Quick reply
Is this review helpful? Yes | No
Nov 30, 2019
Response from current dealership:
Thank you very much for your review we really appreciated have wonderful holidays
Sincerely
Zack
Oct 19, 2019
Owner very responsive and candid with my request for information
1 of 1 people found this review helpful.
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Nov 30, 2019
Response from current dealership:
Thank you very much for your review we really appreciated have wonderful holidays
Sincerely
Zack
neal
Oct 13, 2019
let me start by saying this was the most pleasant experience! Zack the owner a true gentleman and straight up honest! i bought a 2009 chevy tahoe he took a video TWICE for me went over any flaw and corrected it ! the guys in the shop who prepared my truck detailed it out to the MAX ! And Emilia was our liaison who set up all the paper work title regi plates was kind , courteous knowledgeable! And the location was in the most beautiful place next to a lake and ALL the vehicles on the lot where QUALITY! we came early and strolled the water way and left feeling like i left family and drove a new truck home
1 of 1 people found this review helpful.
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Oct 14, 2019
Response from current dealership:
Thank you very very much for your business it was really a pleasure and an honor meeting you and doing business with you ,you are such a great family and I was really honored to meet people like you please if you need anything anytime will be here for you just let us now enjoy your new car and have a wonderful day sincerely
Zack
Oct 8, 2019
After calling I drove all the way down there when I got there he informed me that the vehicle was sold one hour and the truck wasn’t on the lot
5 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 14, 2019
Response from current dealership:
Thank you for the interest in our car we did actually look at the the phone conversation record and found yes you did called And you asked what time we’ll be close but you never asked us if that car still available or not we’re really sorry for the inconvenience but we price our cars really great deal they don’t Last long the same truck you were looking at when you called at 4 o’clock we had a gentleman came all the way three hours from New York and he bought it and he was paying for the car in the same time you made the phone call I wish you asked if the truck still av
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Sep 28, 2019
They replied to my inquiry promptly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2019
Response from current dealership:
Thank you very much for the review we really appreciate it!
Sep 11, 2019
Amazing! Couple of issues with minor things on the car after getting it but Zach stepped right up and helped us immideatly without charge. Truly a great experience and would reccomend giving them a look if your shopping for a vehicle .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2019
Response from current dealership:
Thank you so much for the review it was a pleasure to do business with you!
Jim
Aug 26, 2019
Quick response. Answered all questions.
Is this review helpful? Yes | No
Sep 28, 2019
Response from current dealership:
Thank you for the nice review!
Terri
Aug 20, 2019
Friendly, answered my questions
Is this review helpful? Yes | No
Sep 28, 2019
Response from current dealership:
Thank you for the nice review!
Joanne
Aug 19, 2019
Very quick response from dealer. It’s a small dealership so I was in, test drove, and purchased a car in less time than it took to view cars at other dealerships. Not a lot of room for negotiations, but prices were very reasonable. Cars were all very well detailed and cleaned. Great experience.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2019
Response from current dealership:
Thank you, Joanne It was a pleasure doing business with you.
Aug 9, 2019
Emelia was great to talk to when I stopped by to take look at inventory. Lava has a lot of desirable vehicles on their lot and willing to help find something that I would want. Looking forward to working with Emelia and Lava to upgrade my current every day driver.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2019
Response from current dealership:
Thank you very much! We look forward to working with you as well.
Aug 7, 2019
I was contacted quickly about the vehicle I was interested and scheduled a test drive for a few days later. Once there the staff was extremely helpful, and answered any questions I had. I was asked that I take note any issues, concerns I had about the vehicle and they would be addressed. The vehicle was in good condition and the interior clean, after my test drive I put a deposit on the vehicle and made note of the issues i found, all minor issues that they said will be addressed before I pickup the vehicle. They really do go out of their way to make the experience as pleasant.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2019
Response from current dealership:
Thank you for the review! We appreciate your business and are glad you are happy with your new car!
Jul 29, 2019
I wanted to make a deal on car, called and said I would be down the next day and they sold it. Which is good for them. But I had noticed that the listing was gone and had to call and see why. I was traveling nearly 2 hours to see. Disappointed that they didn’t reach out and let me know.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2019
Response from current dealership:
Hi Tom thank you for your review that will make us correct any mistake our team did .we really sorry for the inconvenience we sell good prices that why the car was sold quickly we really apologize for what happen please if you can text me at 860-796-5053 my name is Zack I am the owner so I can know how is the sales person you talked too and what car you were interested on so I can make sure that doesn’t happen again I looked in our system i couldn’t find your name so please if you can text me more info that would be great please except our apology and hope to hear from you soon
S
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Faro
Jul 28, 2019
What a great experience .hands down !!lLAVA MOTORS went above beyond for helping us getting the car we wanted the car was as described in great shape we emailed zack the owner got back to us right away we went to the dealership next day the place really nice and clean .the staff they are amazing zack wasnt there we asked for him they told us he is overseas, we looked at the car and we drove it the car was in great shape we wanted to offer price they told us they have to get hold of zack ,, his employee called him and he had no problem cut his vacation and talk to us and he agreed to do the deal ,thank you zack and lava motors we love our new subaru and we will be back again you guys made customer for life ,if we can do 100 star we will. i will recommend lava to everyone i know thank you again
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2019
Response from current dealership:
Thank you very much for your business we really really appreciated I am glad you are satisfied with us and me and my crew had the pleasure to do business with you guys please if you need anything just let us know we will be at your service anytime hope you will enjoy your new car guys thank you again for everything and have wonderful weekend
Sincerely
Zack
Jul 20, 2019
was great
Is this review helpful? Yes | No
Aug 1, 2019
Response from current dealership:
Thank you very much for your review we really appreciated if you need anything anytime we will be here for you
Sincerely
Zack
40
Jul 20, 2019
Originally contacted seller about the vehicle and they were inviting. When I completed my end of preapproval, contacting a dealership for independent inspection appointment, I contacted seller to come look at the vehicle and asked if they were okay if I took the vehicle to get an independent inspection they said come look at the vehicle, but the manager would get back to me regarding inspection. Several hours later, I contacted again for reply so I can come test drive and have vehicle inspected they replied again that they had to get back to me. Two hours later someone else did get back to me to say, "the vehicle was sold last night, sorry. You come to your own conclusion.
16 of 16 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2019
Response from current dealership:
Thank you very much for your interest on
Our car we really apologize for the inconvenience but we really sell a lots of cars and we have great prices our cars don’t last long .we are really sorry again and please let me know if you want me to find you another one it will be my pleasure it’s car business and if the car good deal it will sell quickly I wish you had called us and but deposit over the phone because anyway we don’t keep deposit if you changed your mind or your Mecanick said it’s not good .we really care about our customers ,but the online people you talked
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Jul 6, 2019
Very nice people
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2019
Response from current dealership:
Thank you very much for your review we really appreciate it please if you need anything anytime will be here for you
Jun 19, 2019
I had a great experience, like the people that working over there, there are friendly and amazing
Is this review helpful? Yes | No
Jun 19, 2019
Response from current dealership:
Thank you very very much for your business it was pleasure and honor to do business with you and thank you for your review Please if you need anything anytime just let us know have a wonderful day
Jun 18, 2019
Very nice in emails, and when we stopped by brought the keys right over and pulled the truck out in the open so we could have a better look. The truck was NOT in the condition I would have expected from the price - rust bubbles painted over, some rust on the frame my son was concerned about, not well taken care of (broken interior door handle, broken plastic behind power driver's seat controls, filthy (molded?) interior door panels), makes me wonder about mechanicals. These things not disclosed in online description or in emails - would have expected this truck to be half the price and even then I'd have to think long and hard about buying it (have my mechanic go over it).
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Jun 18, 2019
Response from current dealership:
Thank you very much for stopping by our store and I’m really sorry the pick up truck wasn’t clean as you wanted it .we really appreciate your review and we are really sorry again it had some cosmetic issues but it’s Pick up truck and we are in Connecticut so it’s really hard to find that year with no surface rust Please except our apologies and I wasn’t lucky to meet you personally when you came down my name is Zack I am the owner of Lava Motors please if you need anything anytime you can reach me at my personal Cell phone 860-796-5053 again please accept our apol
 More ...
Steve
Jun 9, 2019
Very happy with my purchase, the whole buying process was quick and easy. No hassle or pressure, would definitely recommend lava motors. Worth the drive from Albany Ny.
Is this review helpful? Yes | No
Jun 18, 2019
Response from current dealership:
Thank you thank you very much for your business we really appreciate your long drive to come and see us it was really pleasure and honor to us to do business with you thank you very much again and please if you need anything anytime just let us know
Sincerely
Zack
Jun 2, 2019
Lava Motors was great to work with. They responded quickly to my questions. The car was as they said was and addressed all of my concerns. They helped with financing and made the purchase quick and easy. I would definitely buy from them again.
Is this review helpful? Yes | No
Jun 18, 2019
Response from current dealership:
It was pleasure doing business with you guys and honor please if you need anything anytime just let us thank you very much again Have a wonderful day
Mike
May 22, 2019
They were great. Keep up the good work. Thx
Is this review helpful? Yes | No
Jun 18, 2019
Response from current dealership:
Thank you very much for your business and your review we really appreciate it and will be always here for you guys
Sincerely
Zack
Anonymous
May 6, 2019
Went in person to view the car and was pleased with the customer service. Highly recommend this dealer to anyone looking for a car. They made the process go by very easy.
Is this review helpful? Yes | No
Jun 18, 2019
Response from current dealership:
Thank you very much for your business it was pleasure and honor doing business with you please if you need anything anytime just let us know we at your service
Sincerely
Zack
May 3, 2019
Quick question, quick answer. Thanks.
Is this review helpful? Yes | No
Jun 18, 2019
Response from current dealership:
Thank you very much for your review we really appreciate it please if you need anything will be here for you
Sincerely
Zack
Jake
Apr 23, 2019
Bought this car. Very nice people
Is this review helpful? Yes | No
Apr 27, 2019
Response from current dealership:
Thank you very much for your business would really appreciate it it was pleasure and honor doing business with you have a wonderful weekend please if you need anything anytime will be here for you
Apr 17, 2019
Have not purchased a vehicle yet but was very helpful in getting the information that I needed
Is this review helpful? Yes | No
Apr 27, 2019
Response from current dealership:
Thank you very very much for stopping by at our store it was pleasure meeting you and it’s our honor to give you all the information thank you very much again and hopefully we can do business in the future have a wonderful weekend
Mar 12, 2019
Great people, no pressure selling. Great inventory. Definitely recommend
1 of 1 people found this review helpful.
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Apr 27, 2019
Response from current dealership:
We really appreciate it thank you very much for your feedback and for your business it was an honor doing business with you have a wonderful weekend
Mar 11, 2019
good communication .
Is this review helpful? Yes | No
Apr 27, 2019
Response from current dealership:
Thank you very very much for the feedback hopefully in the future we can do business together have a wonderful weekend
Nathelia
Feb 23, 2019
I had such a good experience buying this car! Zack tended to all my worries and made corrections on the vehicle before I made the purchased. When I arrived I was greeted with an expresso while my car was being freshly detailed. He also made sure my tank was full and provided me with an extra $300 spare key for free. I am pleased with the professionalism of Zack and his staff who did an excellent job from beginning to end.
Is this review helpful? Yes | No
Mar 9, 2019
Response from current dealership:
Thank you very very much for your business it was pleasure and an honor meeting you guys and really appreciate it you drove all the way from New York to come see us thank you very much again and please if you need anything anytime will be here for you have a wonderful weekend
Feb 23, 2019
Very happy with my experience. Great customer service. Will recommend in the future
Is this review helpful? Yes | No
Mar 9, 2019
Response from current dealership:
Thank you very very much for your review We really appreciate it and we really appreciate your business please if you need anything anytime will be here for you have a wonderful weekend
Jan 22, 2019
Very easy in and out, friendly crew
Is this review helpful? Yes | No
Jan 23, 2019
Response from current dealership:
Thank you very very much for your review we really appreciate Was pleasure meeting you thank you very much again and have a wonderful day
Ed
Jan 21, 2019
Dealer was very responsive and went out of their way to answer my questions. Plus sent additional pictures upon my request
1 of 1 people found this review helpful.
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Jan 23, 2019
Response from current dealership:
Thank you very much for your review we really appreciate it if you need anything anytime will be here for you have a wonderful day
Frank
Jan 6, 2019
Good people
Is this review helpful? Yes | No
Jan 8, 2019
Response from current dealership:
Thank you very much for your review we really appreciate it please if you need anything anytime will be here for you have a wonderful day
Mike
Jan 5, 2019
Very good experience.
Is this review helpful? Yes | No
Jan 8, 2019
Response from current dealership:
Thank you very much for your review we really appreciate it and thank you very much for doing business with us it was pleasure and honor have a wonderful day
Dec 22, 2018
Test drove a car without buying, but good experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 28, 2018
Response from current dealership:
Thank you very very much for stopping by it was our pleasure meeting you and hopefully we can do business in the near future thank you very much again and have a wonderful day
Sincerely
Zack
Dec 20, 2018
Got back to me immediately! Answered all my question open and honestly. Gave me my options to buy thank you Lava Motors.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2018
Response from current dealership:
Thank you very very much for your review we really appreciate it it was honor to meet you and answer all your question please if you need anything anytime just let us know have a wonderful holidays
Peter
Dec 14, 2018
Nothing bad to say. Bought the car over the phone Zack sent me pictures describe the car to me. When I picked up the car paperwork was ready I was in and out in 20 minutes.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2018
Response from current dealership:
Thank you very very much for your business and your review it was pleasure and honor doing business with you and thank you very much for driving all the way from New York to see us  and give us the business we really appreciate it please if you need anything anytime just let us know have a wonderful holidays
Sincerely
Zack
Saul
Nov 30, 2018
All the rave reviews are justified. This is like no other used car dealer. The cars and prices are excellent and the staff, headed by Zack are wonderful to work with. Everything involving the process of acquiring the Subaru Outback I bought was fast, accurate and exceedingly pleasant. Nice, nice people. There was a minor problem with a sway bar joint after a couple of weeks and when I called, Zack told me to bring it in whenever it was convenient for me. I did so next morning, and without delay it was up on the rack and perfeccly repaired. Even though I'm an hour and 40 minutes away I will recommend Lava to any I care about and never buy from anyone else.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 30, 2018
Response from current dealership:
Thank you very much for your business we really appreciate it thank you for driving all the way from New York State to give us the business it was Honor to do business with you thank you very much for everything we are glad we met you and please if you need anything anytime will be here for you have a wonderful evening
Nov 26, 2018
They got back same days
Is this review helpful? Yes | No
Nov 28, 2018
Response from current dealership:
Thank you very much for your review hopefully in the future we can do business together have a wonderful day
Sybil
Oct 30, 2018
very, very nice guys!! helpful and patient.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 28, 2018
Response from current dealership:
Thank you very very much for your business we really appreciate it was a pleasure doing business with you  Please if you need anything anytime just let us know have a wonderful day
Sincerely
Zack
Oct 18, 2018
Dealer contacted me quickly, the truck sold before I had a chance to go look at it. Someone contacted to let me now it was sold so I wouldn't make an unnecessary trip.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much for the review and hopefully in the near  future we can do business together have a wonderful weekend and thank you again
Oct 18, 2018
Very good communication, cars sell fast.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much for the review hopefully we can do business together in the near future have a wonderful evening
Oct 11, 2018
Dealer contacted me almost immediately. However, car was already sold. Nice people.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much for your review we really appreciate it hopefully we can do business together in the near future have a wonderful evening
Peter
Oct 4, 2018
Top notch dealership went above and beyond. I would recommend them to anyone who is looking for a car .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much for your business we really appreciate it and it was on honor  doing business with you please if you need anything anytime we are here for you
sincerely  Zack
Ed
Sep 29, 2018
Said that they couldn’t help me, but they responded quickly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much  for your review hopefully we can help in the near future it was a pleasure and honor talking to you have a wonderful day
Sincerely zack
Sep 26, 2018
Zach was great, buying the car was super easy and fast.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much for your review it was pleasure doing business with you and honor please if you need anything anytime will be here for you have a wonderful day
Sincerely
Zack
Brianna
Sep 21, 2018
Zack responded so quickly to each email, text, and call. He worked with me in my budget to be able to get an awesome car with a great deal. I've already started recommending Lava Motors to friends!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much Brianna it was pleasure and honor doing business with you I am glad  Matt your expectations please if you need anything anytime will be here for you thank you very much again and have a wonderful day
Sincerely
Zack
Scott
Aug 18, 2018
Great customer service and no pressure to buy, even though I did! Check them out!
Is this review helpful? Yes | No
Oct 20, 2018
Response from current dealership:
Thank you very much for your review it’s a pleasure and honor for us please if you need anything anytime just let us know have a wonderful day
Sincerely
Zack
Aug 10, 2018
Great dealer Great people Excellent customer service.
Is this review helpful? Yes | No
Aug 12, 2018
Response from current dealership:
Thank you very much we appreciate it we are very happy we met your expectation thank you again and please if you need anything let us know have a wonderful weekend
Aug 3, 2018
Helpful with information requested.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 12, 2018
Response from current dealership:
Thank you very much for the review and hopefully in the future we can do business together have a wonderful weekend
Jul 31, 2018
Was responsive but I had already found a vehicle
Is this review helpful? Yes | No
Aug 12, 2018
Response from current dealership:
Thank you very much for contacting us we are glad we met your expectations and good luck with in your new car and hopefully in the future we can do business together thank you very much again
Jul 22, 2018
I had a great experience at Lava Motors. Zach was kind, professional, and not pushy at all. He worked with me to get me into my Jeep. Great selection of vehicles at good prices. I would recommend Lava Motors to anyone searching for a vehicle. Thanks Zach!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 24, 2018
Response from current dealership:
Thank U thank U very much for your business we appreciate it it was a pleasure doing business with you please if you have any questions or if you need anything anytime will be at your service thank you very much enjoy your new car
Jul 19, 2018
Contacted, talk with some one over phone. Seems reliable. The car was under contract with somebody else. It saved my long trip.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 24, 2018
Response from current dealership:
Thank you very much for the review hopefully in the future we can be able to find the right car for you thank you very much and please if you need anything we are here for you have a wonderful day
Karen
Jul 1, 2018
Busy dealership with good quality cars and courteous service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 24, 2018
Response from current dealership:
Thank you very much we appreciate it please if you need anything let us now we will be at your service
Jun 28, 2018
Prompt response to my inquiry.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 24, 2018
Response from current dealership:
Thank you very much for your review please if you need anything anytime will be at your service
Paul
Jun 25, 2018
fast response !
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 24, 2018
Response from current dealership:
Thank you very much Paul for the review please if you need anything will be at your service anytime
Terry
Jun 22, 2018
Lava Motors is an excellant dealership. Zak was most helpful and friendly. Drove from Albany NY and was not disapointed in the listing from Cargurus. Purchased the vehicle and am well satisfied with the deal. Would defiantly make the trip again. Thank you Zack and Dominique.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2018
Response from current dealership:
Thank you very much for your business it was great meeting you and pleasure doing business with you thank you very much for your trust on us we really appreciate .please if you have any questions or if you need anything anytime we’re here to assist you thank you again since e thank you very much for your business it was great meeting you and pleasure doing business with you thank you very much for your trust in us we really appreciate it please if you have any questions or if you need anything anytime we are here to assist you thank you again
sincerely zack
Jun 3, 2018
Great experience....good price fantastic service. Fair and honest.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 4, 2018
Response from current dealership:
Thank you very much for your business we appreciate it thank you for the trust and thank you for the great review you’re great guy and please if you need anything let us know we’re here of your service thank you very much
Sincerely
Zack
John
May 24, 2018
I was looking for a car for my son who is a beginner driver. I saw a 2009 Subaru Forester on CarGurus and i contacted Zack at Lava Motors to set up an appointment. I usually hate dealing with car dealers, but when i got there i immediately knew that dealing with Zack was going to be great. We worked out a deal and Zack went above and beyond to make the experience as easy and painless as possible. I would definitely buy another vehicle at Lava Motors and I would also recommend for others to head over there too!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 24, 2018
Response from current dealership:
John thank you very very much for your business it was pleasure and honor doing business with you you’re great family and really appreciate the trust on us please if you have any questions or if you need anything anytime we are here for you @ your service thank you very much again and have a wonderful weekend
Beth
May 17, 2018
Dealer was extremely nice, but we didnt care for the car we test drove. I have been following other vehciles he has to see if something would be a better fit for our family needs.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 17, 2018
Response from current dealership:
Thank you very much for stopping by at Lava motors beth and it was pleasure talking to you and meeting you hopefully in the near future we can find you a car fits your needs and your family needs thank you again for the nice review and hope we can do business in the future
sincerely
Zack
Melissa
May 15, 2018
Great experience. Friendly, Reasonable , and trustworthy.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 15, 2018
Response from current dealership:
Thank you very much MELISSA we appreciate your business and thank you very much for the trust on us You are a great customer and it was pleasure pleasure doing business with you thank you very much again and please if you have any questions or any concerns just let us know thank you
Apr 29, 2018
Dealer was very friendly. No pressure at all! Handed me keys and said take it for a spin. Would return for the right car.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 29, 2018
Response from current dealership:
Thank you very much for the five star review it was pleasure meeting you and please if you decide you would like to make business with us in future will be here for you thank you again and have a wonderful weekend
Sincerely
Zack
Apr 29, 2018
I totally made a mistake, Zack did reach out to me regarding my refund also asking if he could help me find another car. That is professional honesty. Thank you Lava Motors
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 29, 2018
Response from current dealership:
Thank you very much my dear we are here for you please whenever you decide you would like to buy a car from us anytime please let us know will be very happy and honored to assist you thank you very much for stopping by At LAVA MOTORS and have a great and wonderful weekend
Sincerely
Zack
Mark
Apr 11, 2018
I had a great experience, the owner was there.He treated me like family.Great car and Great price.A very professional business.I would highly recommend it to my friends and family.i give them 5 stars
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2018
Response from current dealership:
Thank you very much Mark for your business it was pleasure and honor doing business with you please if you have any questions or any concerns just let us now thank you again for everything thank you for your trust thank you for giving us the opportunity to do business with you
Sincerely
Zack
MYA
Apr 6, 2018
Very fast response
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 7, 2018
Response from current dealership:
Thank you very much for your five star review we really appreciate it and thank you for contacting Lava Motors
john
Apr 4, 2018
Mr. Zack is a very Honest Man, I purchased a truck from him sight unseen, based on his word. He did send me a very nice video of the truck in which he made a point to show the minor blemishes, so there was no surprises. I had the truck delivered today, it is perfect. Like a brand new truck. He is a man of his word, sent us the paper work fed ex all in order. I would not hesitate to purchase another truck sight unseen from Mr Zack. perhaps someday i will get off island and venture to canton, meet Mr. Zack and shake his hand. Until then all I can say is I am profoundly glad to have done business with a man of such intergrity, thank you
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 6, 2018
Response from current dealership:
Thank you very very very much for your business it was pleasure and honor doing business with you please if you need anything anytime we are here for you just let us now hopefully we can meet sometime soon I know we did the deal over the phone thank you for your trust and hopefully we can meet soon
Sincerely
Zack
Mar 28, 2018
Every one was polite and helpful
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 30, 2018
Response from current dealership:
Thank you very much for your busniess it was pleasure doing busniess with you please if you need anything anytime just let us know thank you again for everything and your trust on us
Sincerely
Zack
Mar 25, 2018
Good
2 of 2 people found this review helpful.
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Mar 26, 2018
Response from current dealership:
Thank you very much for your business and review it was pleasure doing busniess with you and honor
Sincerely
Zack
Sean
Mar 8, 2018
The people at Lava were very nice helpful and got right to the point. I’m satisfied with both the vehicle I received and the customer service they provided. I’d definitely consider buying another car from there in the future.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2018
Response from current dealership:
Thank you very much seam for you business it was pleasure and honor doing busniess with you thank you for your trust on us please if you need anything anytime just let us know we will be at your service
Sincerely
Zack
Danny R.
Mar 5, 2018
Want to give 6 stars! Both Zack and Dominique were an absolute pleasure to deal with. Zack changed my whole mindset on used car dealers. He is the exception to the rule, an honest person looking to help you find a good car. He gave us a great price on a car we were looking far. He even found an issue with original car I was to purchase. He found structural issues and refused to sell me a car that would put myself and my family in danger. He found us a replacement in quick fashion with a great price. Would recommend him to anyone looking for a car. When in market for another vehicle, he will be getting a call from us!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2018
Response from current dealership:
Thank you danny very very much its honor and pleasure doing busniess with you at lava we only care about customer satisfaction and safety for our customers thank you for your busniess and i am proud to know people like you please if you need anything anytime just let me know me and my team will be at your service thank you again and enjoy your cadil cts
Sincerely
Zack
KayO
Mar 3, 2018
Love this dealership. Unfortunately this car was sold prior to my contact. Lava Motors is a great place to look for and find vehicles. I am still working with them for the right vehicle. Zack and his team are honest, trustworthy and kind.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2018
Response from current dealership:
Thank you very very much for the nice review we really appreciated its was pleasure meeting you and honor for us thank you again for everything
Sincerely
Zack
Jim
Feb 21, 2018
Awesome place to buy a car !!!!!!! Owner was great to deal with process was quick and easy!!!! Got a great deal !
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2018
Response from current dealership:
Thank you very very much for your busniess we are happed and honored to do business with you please if you need anything just let us know .thank you for your trust
Sincerely
Zack
Ken
Feb 21, 2018
Zack and Lava Motors is top notch from start to finish. From when you first arrive and start the car buying process to when you happily leave with your new car. It's hard to find a dealer that takes as much pride in customer service as they do. Great cars, great prices, fantastic experience. Thanks for everything.
Is this review helpful? Yes | No
Feb 25, 2018
Response from current dealership:
Thank you very much for your business it was pleasure an honor to do business with you thank you for your trust on us and please if you need anything just let us know thank you again
Sincerely
Zack
Dave
Feb 20, 2018
Great to work with. Put a deposit on truck and waiting for pick up date. Should be 12/22 or 23/2018. Will refer them to all my friends and wouldn't hesitate purchasing another vehicle from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Duane
Feb 14, 2018
What a great buying experience. Dominique was awesome! She called when she said she was going to. Zack the owner is a really awesome guy. Very down to earth. He had the car ready when he said he would. I couldn’t be happier with the service and the vehicle. I drove well over a hour to get here. I test drove the car on a Thursday. Picked it up that Saturday. I was running a bit late and Zack stayed extra to accommodate me. I will recommend anyone to buy a car from Lava Motors. I know when I’m looking again I will be back.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 17, 2018
Response from current dealership:
Duane thank you very very much for your business its my honor and pleasure meeting you and doing busniess with you ,thank you for your trust on us and please if you want anything anytime just let me know
Sincerely
Zack
Feb 7, 2018
Zack was a great guy. Gave us options with no pressure to buy. Highly recommended.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2018
Response from current dealership:
Thank you very much for everything brad you are great guy and was pleasure meeting you thank you for you review and trust on us hope to see you again soon
Chris
Feb 4, 2018
Real pris through and through
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2018
Response from current dealership:
Chris thank you very much for your busniess it was pleasure and honor to meet you and do business with you thank you again for everthing
Sincerely
Zack
Jan 29, 2018
Zack is a dealer who you want to get a vehicle from. There's no sales tactics, hidden fees or hidden agenda. The cars run great and the prices are hands down second to none. He values you as a customer and really shows it. My purchase was hassle free, quick and pleasant. It was the first time I had fun and enjoyed purchasing a vehicle. Since meeting Zack I've recommended to everyone to take a look at his place. The cars he sells are checked out to make sure they are in great shape for you take home. Zack is also the type to let you know anything as it is so there's no surprises which is very comforting. I came from New York and it was definitely worth the drive. Purchased a Ford Lariat and couldn't be happier. I would shop here again.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2018
Response from current dealership:
Thabk you very much for your busniess it was pleasure doing busniess with you i am glad and honored to meet people like you thank you for your trust on is and thank you for giving us the chance to serve and help you find your need ,i am glad you found what you are looking for at lava motors and happy to hear you are satisfied .thank you again for everthing and please if you need anything anytime dont hesitate to call me
Sincerely
Zack
Drew
Jan 20, 2018
Great place, nice people. Did everything they could to help me get the truck I wanted. Kept in contact with me responded to my emails. Very professional
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 21, 2018
Response from current dealership:
Thank you very much for your business it was pleasure doing busniess with you and honor thank you again and please feel free to call us anytime you have qustion or concern we will be here for you
Sincerely
Zack
William
Dec 3, 2017
Yes the are very atendant weth costomers,and respected to my naleged these are the #one thins to fell contoble and well atende when y need existence in this area, s
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 3, 2017
Response from current dealership:
Thank you very much for your busniess and the grest feed back it was pleasure doing busniess with you and honor please if you need anything anytime we will be here for you thank you again and have great weekend
Sincerely
Zack
Jason
Nov 24, 2017
Awesome experience! Family friendly business with real hometown values. Zack, the owner, was a pleasure to deal with, and Dominique in the office was thorough and efficient with all the details of the sale. An all-around great dealership with great prices. Even after the sale they helped with every question I had. Would definitely recommmend buying here.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 25, 2017
Response from current dealership:
Thank you very much jason its honor and pleasure to do busniess with you hope you guys like your new car and please if you need anything just let us know we will be more than happy to assist you  thank you again for your trust on ius and have great weekend
Sincerely
Zack
Nov 16, 2017
great
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 16, 2017
Response from current dealership:
Thank you very much for your business and thank you for the rating it was an honor doing business with you
Sincerly
Zack
Nov 14, 2017
I purchased a 2007 Jeep from Zack at Lava Motors. What an outstanding experience!!! This is not your typical bait and switch, high pressure used car dealership. This dealership values the customer and delivers a quality product at a fair price. No games, no hidden fees, just a pleasant car buying experience. I highly recommend Lava Motors and they have won a customer for life.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2017
Response from current dealership:
Thank you very much guys for your business it was pleasure and honor to do busniess with you enjoy your jeep and please if you need anything anytime just let us know it was great and pleasure meeting you guys thank you again for everything
Sincerely
Zack
Nov 10, 2017
Lava Motors is wonderful! Right from the start, the communication has been terrific and straightforward. Zack is the owner and salesman who is easy to work with and he doesn't give pressure at all. All of the vehicles on his lot seem to be priced to sell quickly and they do go fast, so I would recommend setting up an appointment for a test drive like we did right away if you see something of interest. We initially went there without setting one up and we were surprised to see cars that we wanted to check out were already sold hours before. We since have been in communication with Lava Motors about what vehicle we were looking to buy for our 16-year-old daughter, and Zack has been extremely helpful and honest. He made sure we were (and still are) satisfied. We will definitely be going back to buy other cars from Zack, even though the dealership is an hour away.
2 of 2 people found this review helpful.
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Nov 10, 2017
Response from current dealership:
Thank you very very much guys for your business it was pleasure and honor to do business with you hope you enjoy your new car and remenber we are here for you anytime you need us thank you for everything you are great family and i am very happy i meet you guys thank you again for your business and have great weekend
Sincerely
Zack
Frank
Nov 2, 2017
We made a deal they addressed my concerns so far they have been up front and good to do business with
1 of 1 people found this review helpful.
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Nov 3, 2017
Response from current dealership:
Thank you for your business it was pleasure doing business with you frank please if you need anything let us know will be our honor to assist you
Sincerely
Zack
Ann
Oct 14, 2017
very satisfied
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Oct 14, 2017
Response from current dealership:
Thank you very much for your business it was pleasure & honor to do busniess with you thank you again for everything
Sincerely
Zack
Benvindo
Oct 13, 2017
Very nice people working at lava motors
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Oct 13, 2017
Response from current dealership:
Thank you  very much for your busniess its honor and pleasure doing busniess with you
Sincerely
Zack
Oct 8, 2017
I traveled two hour because of the price of the vehicle. When I arrived, I was meet by the best sales person and also the mechanics that were all willing to help me purchase this auto. the owner arrived 20 minutes later and I can Truly say this guy (Zack) was a true gentleman . He made me feel like Home. I will tell friend and I know I will purchase another auto from him.Also I did purchase the auto and I am satisfied. Thanks Zack
6 of 6 people found this review helpful.
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Oct 9, 2017
Response from current dealership:
Thank you very much for your business and thank you for coming all the from far away and your trust its pleasure and honor for us to do business with you thank you again and please if you need anything please let us know we will be more than happy to assist you .

Sincerely
Zack
Heather
Oct 4, 2017
I can't say enough about this dealership. Zack goes above and beyond to stand by his product. He actually cares. It's not often you find that in a used car dealer. Although he didn't have to, he worked tirelessly to help with a small issue. This is the kind of guy that I will buy all my cars from. The dealership is clean, the cars are clean and priced well and you know that you will be taken care of. Zack made a lifelong customer out of me... and he's great with kids.
1 of 2 people found this review helpful.
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Oct 4, 2017
Response from current dealership:
Heather thank you guys for your business we really appreciated  .it was pleasure doing business with you guys and honor for me please if you need anything let me know i will be more than happy to assist you in anything thank you again and say hi to everyone and (hugs for the beautifull  kids) god bless them for you heather and thank you again for everything.

Sincerely
Zack
Sincerely
John
Sep 28, 2017
Solid, good.
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Sep 28, 2017
Response from current dealership:
Hi john thank you for your business it was pleasure doing busniess with you
Sincerely
Zack
Sep 27, 2017
Zack puts a new name to used car dealers. He was honest through the entire process and kept to his promises, unlike the typical sleazy used car dealer. The Jeep I found needed to have one item fixed and he promised me he would take care of it. I dropped the car off and he kept to his word and kept his mechanics in the shop until the job was done. He does not bombard you with sales calls or give idiotic sales pitches. His team is very knowledgeable from the mechanics to the gal that does the paperwork. Everything was right in order and he did not keep me waiting a single bit. I highly recommend giving Lava Motors a look at when buying a used car. You cannot beat his prices. I found a great car and couldn't be happier.
2 of 2 people found this review helpful.
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Sep 28, 2017
Response from current dealership:
Thank you mike very Much it was pleasure doing business with you we are lucky at lava motors to have great customer like you thank you again and please if you need anything just let us know
Sincerely
Zack
Sep 18, 2017
My wife and I just moved to Massachusetts and were looking for two cars. I spent two frustrating weeks on Craigslist and at local dealers with no luck. I noticed Lava Motors because they advertised good cars at reasonable prices. I finally told my wife that it may be worth the hour and a half drive to Canton Connecticut to check out their selection. I am very glad we did. I purchased a car for myself at a great price and Zack was extremely helpful. He gave me all the paperwork needed to register the car in Massachusetts, which I did the next day with no problems. I went back with the MA tags to pick up the car and they had detailed it. It looked better than when I first saw it. The car drives great and passed the MA inspection with no issues. A week later I checked their website again and saw a car that was exactly what my wife was looking for. It was a little higher priced than we wanted to spend but was too good a deal to pass up. Long story short, we ended up buying it and everything went as smooth as with the first car I purchased from Lava Motors. Zack is a nice person to deal with and he's doing it right. He has good cars, with low miles, priced reasonably. Based on my experience I would highly recommend Lava Motors for good deals on used cars.
3 of 3 people found this review helpful.
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Sep 18, 2017
Response from current dealership:
I am glad to hear from you ,you are great family and it was my honor to do business with you guys thank you very much for your trust and your business it was great experience with you guys and i am glad you found your need hope to see you again in future and please say hi to the wife from me she is amazing woman and please if you need anything just let me know thank you again for everything and enjoy your Volvos guys .have woundefull evening
Sincerely
Zack
Sep 15, 2017
Everyone was extremely knowledgeable and friendly. They helped me find the perfect car for the perfect price. I would highly recommend them to anyone looking for a car or a mechanic
1 of 1 people found this review helpful.
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Sep 18, 2017
Response from current dealership:
Thank you very much for your business it was pleasure doing business with you
Hope you are having fun with your new car ,if you need anything just let us know it will be honor to assist  you thank you again for everthing
Sincerely
Zack
Sep 14, 2017
What a great dealership! Zack was above and beyond. Their prices are very good, very nice people and clean place. The Jeep we bought, when we picked it up, was fully cleaned, registered and serviced. Will definitely recommend Lava Motors to everyone!!!
3 of 3 people found this review helpful.
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Sep 17, 2017
Response from current dealership:
Thank you dear very much for your business it was pleasure meeting you guys and do busniess with you ,have fun with your jeep and please if you need or have any question please let me know will our honor to assist you. thank you again and have woundefull weekend
Sincerely
Zack
Jen B.
Sep 13, 2017
I can't say enough about LAVA Motors, Zack and his team. We saw a Jeep Wrangler listed for sale on cargurus.com located at LAVA Motors in Canton, CT. I contacted the dealership and spoke with Zack, owner and operator of LAVA Motors, who was about to close for the day but stayed open just for us to come down. Zack was friendly, knowledgeable, and went above and beyond to answer all of our questions and stay after hours to allow us to take a test drive. We put down a deposit that night and within 2 days he had the Jeep inspected thoroughly, registered, and detailed for pick up. My husband and I could not be happier with this Jeep Wrangler and the service we have received. We have researched Jeep Wranglers for a great length leading up to our purchase and found this Jeep at the best price seen anywhere! Zack's service, professionalism, honesty, and commitment to making sure his customers are happy is second to none. We will be using LAVA Motors for any future car purchases and have referred family and friends to LAVA Motors as well. Thank you for all you have done for us!
2 of 2 people found this review helpful.
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Sep 17, 2017
Response from current dealership:
Jen thank you for your business dear it was pleasure doing business with you guys we are lucky at lava motors to have woundefull customers like you hope you are enjoying your jeep everyday .lava motors is your place guys if you need anything anytime we would love to be at your services thank you again for everything guys and we are honored at lava to meet people like you .
Sincerely
Zack
Sep 11, 2017
I contacted them on a Saturday about the car and I test drove it Saturday afternoon. I spoke with Zak and he told me about history the car, provided a CarFax report for the car, and we discussed the price. There were a few minor issues (cosmetic) with the car and Zak offered to fix them immediately for the agreed upon price. Due to Labor Day on Monday, I was originally told that the car would not be ready until Thursday. However, I received a call on Tuesday that all of the work had been completed and they just had to register it on Wednesday. I picked the car up on Wednesday afternoon and everything was done as Zak had promised. I would definitely recommend them and I would buy from them again.
1 of 1 people found this review helpful.
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Sep 12, 2017
Response from current dealership:
Thank you very much for your review and your  business and it was great doing business with you &  its our honor to have you as customer and and always please if you need anything just let us know lava motors and me will be always happy to assist you thank you again and again for your business and have wonderful day
Sincerely
Zack
Sep 7, 2017
We recently purchased a 2006 VW Rabbit with the assistance of Salesman Mo and Owner Zach from Lava Motors. We had looked at a couple VW's (a first car for our twin boys) before visiting this dealer and were impressed with our visit to Lava Motors. We felt all the cars on the lot were clean and affordably/fairly priced. We drove the vehicle, had an opportunity to speak with the staff mechanic, Dean, who was knowledgeable and honest in his evaluation of the vehicle. We felt comfortable buying the vehicle after all the attention to detail the dealership showed us. We have driven the car since purchase and we are extremely happy with our decision to buy. We were so comfortable, we already made a referral to a family member who also purchased a car from Lava Motors. If you are looking for a solid used car, I recommend you visit Zach. If he doesn't have what you are looking for on his lot, tell him and I am sure he will do his best to find you that perfect car.
3 of 3 people found this review helpful.
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Sep 7, 2017
Response from current dealership:
Thank you for your business guys i was lucky to have you my customers  you are great respectful family and it was honor for me to meet you guys and do business with you thank you very much and please if you need anything let me know

Sincerely
Zack
jeff
Sep 6, 2017
Very helpful just too far away
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Sep 7, 2017
Response from current dealership:
Thank you very much jeff for your business it was pleasure doing business with you sorry about the distance
Sep 2, 2017
I would rate this dealer as a A+. Zack went out of his way to make sure everything was perfect. I would have no problem recommending Lava Motors to my friends and family. No pressure to buy, the cars speak for themselves. If you want a low mileage used car in great shape then go to Lava Motors. Thank you again.
Is this review helpful? Yes | No
Sep 3, 2017
Response from current dealership:
Thank you very much for choosing lava motors its our pleasure to do business with you and  it was  honor to us to meet you .thank you again and again for your business and for your trust
Sincerely
Zack
Sep 2, 2017
I had a very pleasant, easy experience. There was no pressure AT ALL which was very important to me. The price on the car was great and they were completely open about everything. The administrative staff was very helpful. I will use Lava Motors in the future and highly recommend them.
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Sep 3, 2017
Response from current dealership:
Braden thank you very much for your business its was an honor doing business with you And it was pleasure  meeting you and please if you need anything let us know .  thank you again and have Wonderfull weekend
Sincerely
Zack
Aug 31, 2017
Yes was contacted the car was already sold.
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Sep 3, 2017
Response from current dealership:
Thank you for your business its our pleasure doing business with you .lava motors is your place anytime you need anything please let us know thank you again

Sincerely
Zack
Sherwin
Aug 26, 2017
Lava motors is good place to bay a car , nice treat and good cars and cheap price
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Sep 3, 2017
Response from current dealership:
Thank you sherwin for your business and its was pleasure doing business with you thank you again and again and anytime you need any assistance please let us know

Sincerely
Zack